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How To Use

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On your Internet browser, type www.surveymonkey.com

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You will see this...

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Click Sign Up Free

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You will see this page...

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Type your desired username

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Type your password

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Type your password again...

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Type your email address here...

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Click Sign Up

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Your account has been created!

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Click Create Survey

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You can either create a new survey...

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Or use an existing template...

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Click on Create a new survey

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Type the survey title here...

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Select Customer Feedback

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Click on Continue...

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You will see this...

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You can change the look of your survey here...

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Or edit the survey title here...

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Click on Edit Title

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Type the new title...

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Click Save

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Under Page 1, click on Add Question

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Lets get the name of our respondent...

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Select the Question type

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If name is optional, do not check this...

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Click Save & Add Next Question

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Type your second question...

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Choose the Question Type

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Check this if an answer is required...

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Click Save & Add Next Question

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Type your question here...

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Choose Rating Scale for Question Type

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It will look like this...

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Check this to require an answer...

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Click on Save & Add Next Question

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Such as Multiple Choice...

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With Yes, No or Neutral as the answer...

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You may add a Comment Field...

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And require an answer...

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Type your question...

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Choose Rating Scale

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Type the fields to choose from

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Assign weight for each rating...

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Check to require an answer...

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Click Save & Add Next Question

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It will look like this...

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Click on Save & Close

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You will see this...

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Drag the scroll bar down...

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Click on Preview Survey

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It will indicate the questions that need answers...

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Click on the X

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You will go back to this page

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Click on Send Survey

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You now have your Survey Web Link!

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Via Web Link

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Via Email

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By embedding it in your website

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By posting in your Facebook wall

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Or embed it in your FB page!

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You can track the responses!

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And analyze the results!

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