General greetings (Formal) Hello! How are you? How are you doing? How is everything?

How s everything going? How have you been keeping? I trust that everything is well. General greetings (Informal) Hi. What s up? Good to see you. How are things (with you)? How s it going? How s life been treating you? Greeting a person you haven t seen for a long time (Formal) It has been a long time. It s been too long. What have you been up to all these years? It s always a pleasure to see you. How long has it been? I m so happy to see you again. Greeting a person you haven t seen for a long time (Informal) How come I never see you? It s been such a long time. Long time no see. Where have you been hiding? It s been ages since we last met.

Booking a hotel room Id like to book a room please. Receptionist: Good afternoon, San Felice Hotel. May I help you? Mrs Ryefield: Yes. Id like to book a room, please. Receptionist: Certainly. When for, madam? Mrs Ryefield: March the 23rd. Receptionist: How long will you be staying? Mrs Ryefield: Three nights. Receptionist: What kind of room would you like, madam? Mrs Ryefield: Er... double with bath. Id appreciate it if you could giv e me a room with a view over the lake. Receptionist: Certainly, madam. Ill just check what we have available. . . Yes, we have a room on the 4th floor with a really splendid view. Mrs Ryefield: Fine. How much is the charge per night?

Receptionist: Would you like breakfast? Mrs Ryefield: No, thanks. Receptionist: Its eighty four euro per night excluding VAT. Mrs Ryefield: Thats fine. Receptionist: Whos the booking for, please, madam? Mrs Ryefield: Mr and Mrs Ryefield, thats R-Y-E-F-I-E-L-D. Receptionist: Okay, let me make sure I got that: Mr and Mrs Ryefield. Double with bath for March the 23rd, 24th and 25th. Is that correct? Mrs Ryefield: Yes it is. Thank you. Receptionist: Let me give you your confirmation number. Its: 7576385. Il l repeat that: 7576385. Thank you for choosing San Felice Hotel and have a nice day. Goodbye. Mrs Ryefield: Goodbye.

Checking out of the hotel Id like to check out now. Receptionist: Good morning. May I help you? Daniel Adams: Yes, Id like to check out now. My names Adams, room 312. H eres the key. Receptionist: One moment, please, sir. ... Heres your bill. Would you l ike to check and see if the amount is correct? Daniel Adams: Whats the 14 pounds for? Receptionist: Thats for the phone calls you made from your room. Daniel Adams: Can I pay with travellers cheques? Receptionist: Certainly. May I have your passport, please? Daniel Adams: Here you are. Receptionist: Could you sign each cheque here for me? Daniel Adams: Sure. Receptionist: Here are your receipt and your change, sir. Thank you. Daniel Adams: Thank you. Goodbye.

Telephone facilities How do I get an outside line? Operator: Operator. May I help you? Paul Ryefield: Yes. How do I get an outside line, please? Operator: Just dial 0, wait for the dial tone, and then dial the p hone number you want to call. Or we can place a call for you, if you want. Paul Ryefield: No, thanks a lot. Ill try it myself.

Room service Id like some breakfast, please. Room service: Mary Jones: lease. Room service: Mary Jones: Room service: Mary Jones: ggs with two sausages, t take? Room service: Mary Jones: Room service. Good morning. This is room 113. Id like some breakfast, p Right. Excuse me. Mrs. Jones? Thats right. What can I do for you? Id like some grapefruit juice, marmalade, two scrambled e toast, and a pot of black coffee, please. How long will i Just a few minutes, maam. Great. Thank you.

At a doctor I have a terrible stomachache. Doctor: Good morning. Please have a seat here. Whats the problem? Paul Ryefield: I have a terrible stomachache. Doctor: Do you have diarrhea? Paul Ryefield: Yes, I do. Doctor: Do you have any other symptoms? Paul Ryefield: Yes, I feel sick. Doctor: You mean you feel nauseous? Paul Ryefield: Thats right. I feel like vomiting. And right now I feel d izzy, too. Doctor: When did the symptoms start? Paul Ryefield: This morning. Yesterday evening I ate something raw. Doctor: All right. Please take off your clothes to the waist and lie down there. ... Just tell me if it hurts when I do this. Paul Ryefield: It doesnt hurt. ... Ouch. It hurts there. Doctor: Okay. Lets hope its just indigestion, but well need to run some diagnostic tests to be sure. Well run a blood test and well also need a urine sample. Paul Ryefield: Can you give me something for the time being? Doctor: Yes, Ill give you a prescription for indigestion tablets.

Asking to see a product May I see that laptop for a moment? Bill Nichols: Sales clerk: Bill Nichols: u. Sales clerk: Excuse me. May I see that laptop for a moment? Sure. You mean this one? No, the one on the left. Yes, thats the one. ... Thank yo Its a state-of-the-art piece of equipment, sir. With a gi

gantic 16.1" UXGA TFT screen, 2.8 Ghz mobile processor, generous 512 MB RAM, rem ovable 80 GB hard drive, convenient CD-RW/DVD combo drive, stunning fast graphic s board with 64 MB DDR SDRAM, dual battery capability, integrated Fast Ethernet card, IEEE 1394 digital interface and eight USB ports, it has all the power of a desktop computer packed into an ultra-slim notebook! Bill Nichols: Thats impressive! Whats the sale price? Sales clerk: The regular price is $2980.00, but until December the 31 st its on sale for just $2,699.00.

Buying food How much is that? Mrs Ryefield: Ill have a whole-wheat loaf, three white loaves, a baguet te and ten rolls, please. How much is that? Baker: The whole-wheat loaf is 45 cents, the white loaves are 35 cents each, the baguette is 27 cents and the rolls are eight cents each. That makes tw o dollars fifty-seven cents. Mrs Ryefield: There you go. Baker: Thank you, maam. Forty-three cents change. Have a nice day.

Menswear and ladieswear (color, design and material) Do you have that in other colours? Sales clerk: May I help you, sir? Paul Ryefield: Yes, please. Im looking for a cotton polo shirt. Sales clerk: Any particular colour? Paul Ryefield: Not really. Sales clerk: How about this one? Paul Ryefield: I like the design, but dont particularly care for the col our. Do you have that in other colours, too? Sales clerk: Well, they come in white, pale yellow, aqua, red and gre en. Will a white one do? Paul Ryefield: Yes. I prefer white - and may I see a pale yellow one, t oo? Sales clerk: Why, of course. Lets see... White... Pale yellow. Here yo u are, sir.

Taking a picture Could you please take a picture of us with this camera? Paul Ryefield: is camera? Excuse me. Could you please take a picture of us with th

Man: Sure. Which button do I press to shoot? Paul Ryefield: This one. Man: Do I have to focus it? Paul Ryefield: No, this is a focus-free camera. All you have to do is p oint and press the button. Man: All right. Say "cheese".

Foreign exchange Id like to change some euro into US dollars. Cashier: Paul Ryefield: Cashier: Paul Ryefield: . Cashier: Paul Ryefield: Cashier: Paul Ryefield: Cashier: Paul Ryefield: Hi. May I help you? Yes. Whats the buying rate for euro? 1.15 U.S. dollars to the euro. Okay. Id like to change some euro into US dollars, please Sure. How much would you like to change? Six hundred euro. Very good. May I see your passport? Here you are. How would you like your bills? In fifties please.

Bank drafts I want to make a remittance to New Delhi. Bank Bill Bank ft? Bill Clerk: Nichols: Clerk: Nichols: Good morning. May I help you, sir? Yes. I want to make a remittance to New Delhi. Do you want an international money order or a bankers dra Id like a bankers draft please. Its not really urgent.

International transfers How long does it take? Bank clerk: Hello. Can I help you, maam? Mary Jones: Yes. Could you tell me how to send some money to someone with an account with a bank in Germany? Bank clerk: Well, you can pay by mail, telegraphic or SWIFT transfer . Or you can have a bankers draft and mail it yourself to the beneficiary. Mary Jones: Which is the best way? Bank clerk: It depends on the amount and how fast you want that pers on to receive the money. A SWIFT transfer is the fastest method but a bankers dra ft is usually the cheapest. How much do you wanna send? Mary Jones: $800. Bank clerk: Why dont you send it by mail payment order? Mary Jones: How long does it take?

Bank clerk: About a week. Mary Jones: I dont know. Can I send it more quickly? Bank clerk: Sure. You can have a Telegraphic or a SWIFT transfer. Mary Jones: And how long do those take? Bank clerk: Both a Telegraphic Transfer and a SWIFT transfer will no rmally be credited to the payees account within three or four working days, depen ding on whether the beneficiarys bank is among our correspondent banks or we have to route the transfer through a third bank. Mary Jones: I see. How can I pay by Telegraphic Transfer? Bank clerk: You have to fill out this form, maam.

Rent-A-Car Id like to rent a car. Rent-A-Car Clerk: Good morning. May I help you? Mary Jones: Id like to rent a car, please. Rent-A-Car Clerk: Okay. Full-size, mid-size or compact, maam? Mary Jones: Full-size, please. Whats the rate? Rent-A-Car Clerk: 78 dollars a day with unlimited mileage. Mary Jones: And Id like to have insurance just in case. Rent-A-Car Clerk: Is there an additional driver? Mary Jones: No. Rent-A-Car Clerk: If you want full coverage insurance, it will be 8 dollars per day. It includes collision damage waiver and personal accident ins urance. Mary Jones: All right. Ill take it. Rent-A-Car Clerk: Here is our brochure, maam. Err... full-size... O K. Please choose a model in this section. Mary Jones: How about this one? Rent-A-Car Clerk: All right. How many days would you like to use i t? Mary Jones: Just one day. Rent-A-Car Clerk: May I see your drivers license and credit card pl ease? Mary Jones: Is the international driving licence fine? Rent-A-Car Clerk: Yes, it is. (...) Thank you. Please fill in this form. Can you check this box, and put your initia ls here, and again here.