Laura Diane Uva

About.me/laura.uva | Ldu45@hotmail.com | github.com/lauradiane Portland, Oregon OBJECTIVE: Junior Software Developer or Intern COMPUTER PROGRAMMING EXPERIENCE Languages: First Year Novice Python JavaScript/jQuery HTML SQL CSS Django Google App Engine C#/.NET Platforms and Tools: OS X and Windows operating systems. Some novice experience with Subversion and GitHub version control systems. Some experience with Unix command line, Sublime text editor, Visual Studio. Programming Education: Python: o Udacity.com Web Development course, 2/2013-Present. Building a blog web application using Python and Google App Engine. o Django tutorial (www.djangoproject.com), 2/2013-Present o MITx 6.00x Introduction to Computer Science and Programming, 9/2012-1/2013, Certificate of successful completion received (final grade: B). Topics included objects, classes, functions, recursion, debugging, efficiency and orders of growth, plotting, simulations, and statistical thinking. o Udacity.com CS101 Introduction to Computer Science: Building a Search Engine (University of Virginia), 4/2012, course successfully completed. o Coursera.org Introduction to Interactive Programming in Python (Rice University), 10/2012-11/2012. Built a number of interactive game applications. o Active Portland PyLadies and Code Scouts member. Attended workshops on GitHub, command line for programming, and setting up virtualenv for Python development. o Codecademy.com Python track, 8/2012-9/2012 o Portland Womens Python Workshop, 7/2012 SQL/Databases: o Stanford University Intro to Databases, 1/2013-Present. Topics include SQL, JSON, and XML. HTML/CSS: o MP308 HTML5/CSS3, Portland State University Professional Development Center, 6/2012-8/2012. Designed and hand-coded a multi-page website using HTML5 and CSS3. JavaScript/jQuery: o Udemy.com Learn jQuery, 9/2012-10/2012 o Codecademy.com JavaScript track, 9/2012 C#/.NET: o MSDN Channel 9 C# Tutorials,1/2013-2/2013 o Began development and design of a to-do list application (Windows Form), 1/2013-2/2013 ADDITIONAL SKILLS Software: Proficient in MS Office, Constant Contact, Survey Monkey. Some experience with Paint.net, Dreamweaver, Adobe InDesign, Avaya Softconsole, End Note, Meeting Maker. Communication/Other: Patient and courteous communicator with diverse clients and co-workers. Detailoriented, efficient, accurate. Excellent at multi-tasking and meeting tight deadlines. Excellent writing and editing skills. Work well with teams and independently. Language: Advanced French (spoken and written). Diplme Approfondi de Langue Franaise (DALF), level C1. EDUCATION Bachelor of Arts in French, minor in Music August 2008 Portland State University GPA: 3.96/4.0 summa cum laude Honors: Womens Resource Center Scholarship to attend National Conference for College Women Student Leaders in Washington, D.C.; Canada-America Society Scholarship

WORK EXPERIENCE Bilingual (French/French-Canadian) Contact Center Intake Specialist, Navex Global (formerly EthicsPoint), Beaverton, OR (6/2012-Present) Provide courteous and objective assistance via telephone to employees of diverse companies worldwide in a fast-paced and detail-oriented environment. Efficiently write concise reports summarizing callers workplace ethical complaints. Adjust reporting approach based on client companies detailed requirements and specifications. Perform written translations of reports and follow-up notes (French to English and English to French). Helped create French proficiency assessment materials for use at company interviews. Temporary Marketing Assistant, CompView via Employment Trends, Beaverton, OR (4/2012-6/2012) Updated website content; edited Constant Contact e-newsletter to reflect designs generated by graphic designer; generated reports on sales statistics. Boys and Girls Aid, Portland, OR (3/2011-3/2012), reason for leaving: lay off / end of contract Regional Recruitment Coordinator (11/2011-3/2012) and Program Information Coordinator (3/2011-7/2011) Created, revised and implemented foster parent recruitment plans across Oregon, based on research, statistics and networking. Worked collaboratively with team to continually improve procedures. Responded to abundant phone and e-mail inquiries for the Oregon Foster Care and Adoption Information Line; maintained detailed client database; made referrals as appropriate. AmeriCorps VISTA Research and Training Assistant, Families in Transition, Manchester, NH (2/20102/2011), reason for leaving: end of contract Performed extensive grant research, proposal writing, budgeting, and grant reporting. Supplied all administrative support for developing a training institute, including creating surveys; analyzing survey results; creating and maintaining training databases; creating PowerPoint presentation templates; researching appropriate trainings. Edited VISTA electronic newsletter. Temporary Administrative Positions, Boly:Welch and Northwest Staffing, Portland, OR (7/2009-2/2010) Quickly adapted to diverse work environments and learned new technologies; assisted executives, provided front desk reception, updated databases, created reports. International Teacher, Africa Mission Alliance, Rwanda (12/2008-5/2009) Math/English Teacher to 24 disadvantaged Rwandan children; wrote newsletters and blogs. Executive Administrative and Research Assistant, Criminal Justice Policy Research Institute, Portland, OR (11/2004-12/2008), reason for leaving: end of contract Assisted a high-profile committee appointed by the Governor to address issues of racial bias in policing. Assisted with research projects by researching and writing literature reviews; investigating grant funding sources; performing extensive data entry and graphing. Edited and helped collaboratively draft research reports; drafted and edited important letters; wrote meeting agendas and minutes; corresponded with committee members, researchers, and community members. Designed and maintained extensive electronic and hard copy filing system; maintained e-mail account of the Director of the Institute. Updated website; coordinated meeting logistics. Student Advocate, Sylvania Womens Resource Center, Portland Community College, Portland, OR (9/20026/2003), reason for leaving: end of contract Referred walk-in clients to appropriate resources; coordinated campus events. OTHER INTERESTS Singing, hiking, learning languages, knitting, French cooking