MOSAIC COUNSELLING AND FAMILY SERVICES

Jennifer Berry Director of Communications info@mosaiconline.ca | www.mosaiconline.ca | 10688 0115 RR0001 519-743-6333 ABOUT THIS ORGANIZATION MISSION We strengthen community by helping people to develop the skills and confidence to overcome lifes challenges. ORGANIZATIONAL PROFILE Located in the heart of Kitchener, Mosaic provides counselling, group programs, credit counselling and community outreach to children, adults, couples and families. Mosaic is recognized for its wide-ranging expertise in the field of mental health, children and youth development, domestic violence prevention and service delivery, and services for refugees. Helping more than 25,000 individuals each year, Mosaics vision is people overcoming challenges and achieving their potential. Programs and Services: Counselling Community Services Credit Counselling Pathways to Education The Family Violence Project of Waterloo Region Workplace Programs WRVS IMPACT AREA Health & Wellness Learning Belonging & Leadership HIGHLIGHTED PROGRAM Trauma Counselling OVERVIEW Traumatic incidents can happen to anyone at any time. They are unexpected and leave people unprepared. Trauma counselling at Mosaic helps the most vulnerable members of our community to get the help they need. For those in need, this help is critical. Traumatic events include physical or emotional abuse, abuse and violence in countries of origin, bullying and harassment, relationship distress, loss and isolation. By helping people deal with their traumatic experience, we can avoid costlier interventions down the road. If left untreated, symptoms of trauma can include stress and anxiety disorder, depression and suicide, mental health issues, substance abuse, violence and crime, relationship breakdown, job loss and financial crisis.
With many thanks to The Toronto Community Foundation, The Centre for Community Knowledge is a program of the: The Kitchener and Waterloo Community Foundation 29 King Street East, Suite B, Kitchener, Ontario N2G 2K4 Phone: (519) 725-1806 | Fax: (519) 725-3851 | Email: info@kwcf.ca Charitable Registration #: 132170994 RR0001

AREA(S) SERVED Waterloo Region Kitchener Cambridge

POPULATION(S) All Ages Newcomers

GIVING OPPORTUNITY Mosaics Trauma Client Assistance Fund (or TCAF) is used to provide counselling and services for members of our community that have experienced a traumatic event and would otherwise not be able to afford or have access to these services. Your donations to the TCAF help people, like Grace. Grace was seven years old when she left her Sudanese home and came to Canada with her family. Grace suffered from anxiety, bed-wetting and nightmares. She couldnt concentrate and cried all the time. Having witnessed the murder of her Aunt in her homeland, Grace was suffering from severe trauma. Recognizing Graces need for counselling, Reception House of Waterloo Region arranged for Grace to see Kendra, a counsellor at Mosaic. Kendra worked with Grace and through non-directive play therapy, helped Grace to process the trauma. She also helped Grace to develop calming techniques and tools to help her to deal with her emotions. The bed-wetting and crying has stopped, the anxiety has subsided and Grace is now playing like other children. Grace has been able to separate from her mother and attend school. WRVS IMPACT AREA Health & Wellness Learning Belonging & Leadership AREA(S) SERVED Waterloo Region Kitchener Cambridge POPULATION(S) All Ages Newcomers

DONATION IMPACT Mosaic receives 50 calls a day from people seeking help that have experienced trauma. Mosaic also receives regular referrals from partner agencies and community programs. 96% of clients said the service helped them deal more effectively with their problems. Mosaic helps more than 25,000 individuals each year.

With many thanks to The Toronto Community Foundation, The Centre for Community Knowledge is a program of the: The Kitchener and Waterloo Community Foundation 29 King Street East, Suite B, Kitchener, Ontario N2G 2K4 Phone: (519) 725-1806 | Fax: (519) 725-3851 | Email: info@kwcf.ca Charitable Registration #: 132170994 RR0001