Slide 2:

HBL

Intoduction :
Intoduction Habib Bank Limited commonly referred to as "HBL" and head-quartered in Habib Bank Plaza, Karachi, Pakistan, is the largest bank in Pakistan. The bank has a network of 1425 branches in Pakistan and 55 branches worldwide. It has a domestic market share of over 40%. It continues to dominate the commercial banking sector with a major market share in inward foreign remittances (55%) and loans to small industries, traders and farmers.

Vision and Mission :

Vision and Mission Vision Enabling people to advance with confidence and success Mission To make our customers prosper, our staff excel and create value for shareholders

Mission Statement :
Mission Statement To be recognized as the leading financial institution of Pakistan and a dynamic international bank in the emerging markets, providing our customers with a premium set of innovative products and services, and granting superior value to our stakeholders shareholders, customers and employees.

Operational Structure :
Operational Structure Largest commercial bank 20% share of banking market 1705 domestic and 55 overseas branches HBL subsidiaries Habib Bank Financial Services (PVT) LTD Habib Finance International LTD Habib Finance Australia Ltd Habib Nigeria Bank Ltd

Corporate Strategy :
Corporate Strategy Growth Maintaining a mix of short & long term deposits to minimize the cost of funds. Asset Quality Stringent Risk Management Unified IT System Intensive Training and Professional Recruitment Focus Re-organization of the Consumer and Retail Banking Businesses IT system enhancement Product offering enhancement Advancement of operations in urban areas

HR Department:
HR Department The HRM department plays an important role in value of any company.The structure is as the President is assisted by ten Senior Executive VicePresidents and a staff of 29 Executive Vice Presidents, 154 Senior Vice Presidents, 420 Vice Presidents, 831 Assistant Vice Presidents, 2350 officers Grade-I, 4108 officers Grade-II, 3364 officers Grade-III and 10658 Clerical/Non-Clerical employees. The total staffing as per 2010 balance sheet figures is 23022.

Strategic Planning of HBL:

Strategic Planning of HBL Corporate-level strategies Diversification strategy Geographic expansion strategy Business level strategies Cost leadership Differentiation Focus Functional strategies

Job Analysis :
Job Analysis The procedure for determining the duties and skill requirements of a job and the kind of person who should be hired for it is called Job analysis. Job analysis is every important as job analysis information is used in Selecting and recruiting, compensation, performance appraisal, training and in resolving other issues which HBL faces

Methods for Job Analysis :

Methods for Job Analysis The interview Questionnaires

Job Description :
Job Description Contains the points of job identification, job summary, chain of command relationships), responsibilities and duties, standard occupational classifications and standard of performance and working conditions. Job specification After formulating job description the next step taken is job specification in which the traits of employees are defined who are assumed suitable for the job.

HBL HR Practices:
HBL HR Practices Selecting and Recruiting Training and Development Performance Appraisal Compensation Employee relation

Selecting and Recruiting:

Selecting and Recruiting

Training And Development:

Training And Development For training and developing HBL follows five steps process of training and development Needs analysis Instructional design Validation Implement the program Evaluation

Training Methods Used By HBL:

Training Methods Used By HBL On-the-job Training Coaching or understudy Job rotation Special assignments Off-the-job Training Case study method Outside seminars Apprenticeship Training Informal learning Effective lectures

Training And Development Programs At HBL:

Training And Development Programs At HBL Management Trainee Management associate Cash officers Internships

Performance Appraisal:
Performance Appraisal Evaluating an employees current and past performance relative to its performance standards is called performance appraisal. A process that consolidates goal settings, performance appraisal, and development into a single common system to ensure that employees performance is according to companys aims is called performance management

Compensation:
Compensation The salaries, rewards, bonuses, and incentives on the basis of job and performances are compensations. Time does not matter only performance matters at HBL. Employees are paid in two forms Direct payments Indirect payments

Employee relation:
Employee relation Employee Relations involves the body of work concerned with maintaining employer-employee relationships that contribute to satisfactory productivity,

motivation, and morale. Essentially, Employee Relations is concerned with preventing and resolving problems involving individuals which arise out of or affect work situations

HBL believes in two skills for employee relation:

HBL believes in two skills for employee relation Interpersonal communication Conflict management

Suggestions For HBL:

Suggestions For HBL HBL is Pakistans largest bank. It should eliminate the cost of online banking since they charge cost of online transaction or transfer. HBL is initiator of Tele-banking service which is unique service in Pakistan. Through this service we can get information about our personal account on telephone. Most of times customers find the service operator busy. HBL should increase their tele-banking service centre.

cont:
cont The process of promotion at HBL is slow so they should maximize the promotion process which would be source of motivation for their employees. At many occasions HBLs ATM network gets slow and their AT machines dont allow for transaction they should renew their ATM links in order to make their customers avoiding inconvenience.