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Inspection report

Organisation name Inspection date

Section standard Management: The management of the provision will operate to the benefit of its students, in accordance with its publicity and in accordance with the Declaration of legal and regulatory compliance. Resources and environment: The learning resources and environment will support and enhance the studies of students enrolled with the provider, and will offer an appropriate professional environment for staff. Teaching and learning: Teachers will have appropriate qualifications and will be given sufficient support to ensure that their teaching meets the needs of their students. Programmes of learning will be managed for the benefit of students. The teaching observed will meet the requirements of the Scheme. Welfare and student services: The needs of students for security, pastoral care, information and leisure activities will be met; any accommodation provided will be suitable; the management of the accommodation systems will work to the benefit of students. Recommendation

Met

Not met

We recommend New applicants accreditation with a spot check in the first 18 months. accreditation for an initial period of one year; with a spot check in the first year to determine whether accreditation should be extended beyond this period. [Exceptional recommendation; please include reasons.] withholding accreditation because the section standard(s) for <insert relevant section(s)> was/were not met. withholding accreditation because the section standard(s) for <insert relevant section(s)> was/were not met and there were weaknesses in <insert relevant section or criteria references>. However the weaknesses in this/these area(s) could be rectified, and the school/institution is invited to apply for a supplementary inspection if, within the next 12 months, it is able to demonstrate to inspectors that these weaknesses have been addressed. Re-inspection continued accreditation. continued accreditation but recommend that evidence be sought to demonstrate that weaknesses in <insert relevant section or criteria references> have been addressed. continued accreditation with a spot check <insert indication of timing, eg. within 12 months or next summer> focusing on <insert relevant section or criteria references for weaknesses to be addressed>. continued accreditation with a supplementary inspection <insert indication of timing, eg. within 12 months or next summer> to assess the <insert element of provision which could not be seen at time of inspection>. that accreditation be placed under review because of weaknesses in <insert section>. The period of review to be ended by <the submission of evidence that/a spot check focussing on/a full re-inspection>. withdrawal of accreditation because the section standard(s) for <insert relevant section(s)> was/were not met.

Publishable statement The British Council inspected and accredited <insert name of organisation> in <insert month and year>. The Accreditation Scheme assesses the standards of management, resources and premises, teaching and welfare and accredits organisations which meet the overall standard in each area inspected (see www.britishcouncil.org/accreditation for details).

This <small/large> private language school The <large> English language teaching department of this <large> college of further education/university/institute of higher education/community college This <large> private language teaching organisation This private boarding school/international study centre offers <residential> courses in <general/academic/professional> English <ESOL for citizenship> <and other academic subjects> for <adults (16/18+)/under-18s> and for <closed groups of under-18s/adults (16/18+)> and vacation courses for <under-18s/adults (16/18+)> <in school premises and> <in teachers homes> <in-company>. The inspection report noted a need for improvement in the areas of <delete line or add relevant sections from list below>. staff management, student administration, quality assurance, publicity, premises and facilities, learning resources, academic staff profile, academic management, course design, learner management, teaching, care of students, accommodation, leisure opportunities, care of under-18s. Strengths were noted in the areas of <delete line or add relevant sections from list above>. The inspection report stated that the organisation met the standards of the Scheme.

Organisation profile Inspection history First inspection Last full inspection Subsequent spot check (if applicable) Subsequent supplementary check (if applicable) Subsequent interim visit (if applicable) Current accreditation status Other related schools/affiliates Other related non-accredited activities (in brief) Private Sector Date of foundation Ownership Other accreditation/inspection State Sector Type of institution Other accreditation Premises profile Address of main site Other site(s) inspected Other site(s) used but not inspected Please select Please select Please select Dates/details

Comments (including details of any additional sites used but not inspected)

Student profile Of all international students, approximate percentage on ELT/ESOL courses EFL/ESOL Students (eligible courses) Total EFL/ESOL student numbers (FT/PT)

At inspection

At peak (organisations estimate)

At inspection

At peak (organisations estimate)

Number on PBS Tier 4 General student visas Number on PBS Tier 4 child visas Number on student visitor visas Number on child visitor visas Full-time ELT (15+ hours per week) 18 years and over Part-time ELT 18 years and over Under 16 years Aged 16-17 years Minimum age Typical age range Typical length of stay Predominant nationalities Staff profile Total number of teachers on eligible ELT courses Number teaching ELT under 10 hours/week Number teaching ELT 10-19 hours/week Number teaching ELT 20 hours and over/week Total number of additional support/ancillary staff Course profile Eligible activities Year round Run General ELT for adults General ELT for juniors English for academic purposes English for specific purposes (includes English for Executives) Teacher development ESOL for citizenship Other Comments Inspectors note here (a) the relative proportions of courses run (b) if any are one-to-one and (c) age range for any junior courses Notes Only list if at least one course was offered and taken up in the 12 months preceding inspection Introduction Inspectors should note here any characteristics of the organisation not detailed above which will help the ASAC to judge the appropriateness of the provision. Seen Vacation Run Seen Other: please select Run Seen At inspection At peak (organisations estimate)

Criteria
The report form is to be read in conjunction with the criteria. Boxes should be completed by left clicking on the selected box. You may complete more than one box for each criterion (e.g. not met and see comments).

The comments section should include comments on any areas which are not met (where these need explanation) or specific comments about strengths. For an area of strength to be included in the publishable statement, strengths must be indicated in 50% or more of applicable criteria in the sub-section. To justify a need for improvement in the publishable statement, three or more of the criteria in the section must be not met (two or more in quality assurance and leisure). Comments should be numbered according to the relevant criterion. You need not add comments if the criterion is met; if you have no comments, write None. in the box. The summary should give a view as to whether the provision meets the section standard overall. Your comments/summary may use more or less space than is allocated on the template.

Management
Legal and statutory regulations Criteria M1 Declaration of compliance Comments M1 The items sampled were satisfactory. or M1 Sampling identified the following issue(s): <insert details>; the school/institution should seek further advice from the relevant statutory/regulatory body or obtain independent legal advice. Staff management Criteria M2 Management structure M3 Duties specified M4 Communication M5 Human resources policies M6 Recruitment (under 18s) M7 Declarations (under 18s) M8 Induction procedures M9 Monitoring staff performance M10 Professional development Comments N/a N/a N/a Not met Met Strength See comments N/a See comments

Student administration Criteria M11 Administrative staff and resources M12 Information on course choice M13 Enrolment procedures M14 Student records M15 Student attendance policy M16 Conditions and procedures Comments Not met Met Strength See comments N/a

Quality assurance Criteria M17 Action plan M18 Continuing improvement M19 Student feedback and action M20 Staff feedback and action M21 Complaints Comments Not met Met Strength N/a See comments N/a

Publicity Criteria M22 Accessible accurate language M23 Realistic expectations M24 Course description M25 Course information M26 Cost M27 Level of care M28 Accommodation M29 Leisure programme M30 Teacher descriptions M31 Accreditation Comments N/a N/a N/a N/a Not met Met Strength See comments N/a

Management summary

Resources and environment


Premises and facilities Criteria R1 Adequate space R2 Condition of premises R3 Classrooms and learning areas R4 Student relaxation facilities R5 Signage and display R6 Staff room(s) Comments Not met Met Strength See comments N/a

Learning resources Criteria R7 Learning materials R8 Resources for teachers R9 Learning technology R10 Self-access facilities R11 Library/self-access guidance R12 Review and development Comments Not met Met Strength See comments N/a

Resources and environment summary

Teaching and learning


Academic staff qualifications Profile at inspection Professional qualifications Diploma-level ELT/TESOL qualification (TEFLQ) Certificate-level ELT/TESOL qualification (TEFLI) Diploma-level ELT/TESOL qualification (TEFLQ) + qualified teacher status (QTS) Certificate-level ELT/TESOL qualification (TEFLI) + qualified teacher status (QTS) Holding specialist qualifications only (specify) YL initiated Qualified teacher status only (QTS) Rationale(s) required for teachers without appropriate ELT/TESOL qualifications Total These figures please select the academic manager(s) Comments Total number of teachers

Notes Please list each teacher once, e.g. if they are both TEFLI and TEFLQ, then list them as TEFLQ only. Specialist qualifications are relevant only where the teacher is teaching ESP or EAP courses. If the teacher is teaching general English only and has specialist qualifications only, list them under Rationale(s) required. If the teacher has young learners qualifications only and is teaching adults only, list them under Rationale(s) required. QTS refers only to those who are qualified to teach in state-maintained secondary and primary schools. Academic staff profile Criteria T1 General education (and rationales) Not met Met Strength N/a See comments N/a

T2 ELT/TESOL teacher qualifications T3 Rationales for teachers T4 Profile of academic manager(s) T5 Rationale for academic manager(s) T6 Qualifications verified Comments N/a N/a

Academic management Criteria T7 Deployment of teachers T8 Timetabling T9 Cover for absent teachers T10 Continuous enrolment T11 Support for teachers T12 Observation and monitoring Comments Not met Met Strength See comments N/a

Course design and implementation Criteria T13 Course design T14 Review of course design T15 Course descriptions T16 Course structure T17 Study and learning strategies T18 Linguistic benefit from UK Comments Not met Met Strength See comments N/a

Learner management Criteria T19 Placement T20 Monitoring students progress T21 Examination guidance T22 Assessment criteria T23 Academic reports T24 Information on UK education Comments Not met Met Strength See comments N/a

Classroom observation record Number of teachers seen Number of observations Parts of programme(s) observed Comments

Classroom observation Criteria T25 Lesson planning T26 Coherence T27 Teaching techniques T28 Resource management T29 Linguistic systems of English T30 Feedback and correction T31 Classroom management T32 Sensitivity and learning atmosphere Comments Not met Met Strength See comments N/a

Classroom observation summary

Teaching and learning summary

Welfare and student services


Care of students Criteria W1 Safety and security W2 Pastoral care W3 Personal problems W4 Dealing with abusive behaviour W5 Emergency contact number W6 Transport and transfers W7 Advice W8 Medical and dental treatment Comments N/a N/a Not met Met Strength See comments N/a

Accommodation profile

Number of students in each at the time of inspection (include all students) Types of accommodation Arranged by provider/agency Homestay Private home Home tuition Residential (student houses, halls or hostels) Hotel/guesthouse Independent self-catering Arranged by student/family/guardian Please specify, e.g. staying with own family or in privately rented rooms/flats Comments Adults Under 18s

Total seen by inspectors

Accommodation: all types Criteria W9 Services and facilities W10 Accommodation inspected first W11 Accommodation re-inspected W12 Accommodation registers W13 Information W14 Student feedback W15 Meals in homestay/residences Comments Not met Met Strength See comments N/a

Accommodation: homestay and private home Criteria W16 No more than four students W17 Declarations (under 18s) W18 Rules, terms and conditions W19 Shared bedrooms W20 Students first language W21 Language of communication W22 Adult to welcome Comments N/a N/a N/a N/a Not met Met Strength N/a N/a See comments N/a

Accommodation: residential

Criteria W23 Cleaning W24 Health Comments

Not met

Met

Strength

See comments

N/a

Accommodation: other Criteria W25 Information and support W26 Other accommodation Comments N/a Not met Met Strength See comments N/a

Leisure opportunities Criteria W27 Events and activities W28 Leisure programmes W29 Health and safety W30 Responsible person Comments Not met Met Strength See comments N/a

Care of under 18s For publishable statement, also take account of M6, M7, W1, W2 and W17. Criteria W31 Accommodation and meals provided W32 Inclusive leisure programme W33 Activities supervision ratio W34 Student rules W35 Supervision information W36 Host awareness W37 Responsible adult W38 Age-segregated accommodation W39 Residential supervision ratio W40 Contact number for parent W41 Contact number for provider W42 Group leaders Comments N/a N/a N/a N/a Not met Met Strength N/a N/a See comments N/a

Welfare and student services summary

Points to be addressed
The list of points to be addressed below should include those criteria which were not met and those parts that were not met in criteria that involve more than one requirement. (In such composite criteria inspectors may award a Met if they judge that most of the requirements were met and that the Not met parts did not seriously affect the student experience.) Please complete the following sections in blue can be deleted if there is nothing to report.

Points which must be addressed before accreditation can be recommended


(For accredited providers seeking continued accreditation, this will signal a delay in ASAC recommendation, a recommendation to place accreditation under review or a recommendation to withdraw accreditation.) Management

Resources and environment

Teaching and learning

Welfare and student services

Points which must be addressed within six/12/18 months


(This will trigger a recommendation for a spot check or submission of documentary evidence.) Management

Resources and environment

Teaching and learning

Welfare and student services

Other points to be addressed


Management

Resources and environment

Teaching and learning

Welfare and student services