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Nature of job : JOB SATISFACTION SEGMENTS Kindly put a tick ( ) mark on the only answer from various alternatives given below : A Agree D - Disagree U Undecided SA Strongly Agree SD Strongly Disagree 1 QUALITY & CUSTOMER FOCUS
The quality of our products and services are very important Customer needs are the top priority we maintain very high standards of quality in everything we do. High ethical standards are always maintained throughout Senior management really understands our customers' needs
2 D D D D D
3 U U U U U
4 SA SA SA SA SA
5 SD SD SD SD SD
A A A A A
A A A A
D D D D
U U U U
SA SA SA SA
SD SD SD SD
A A A A
D D D D
U U U U
SA SA SA SA
SD SD SD SD
TRUST
I could report unethical activities without fear of reprisal. There is an atmosphere of trust at Bharti Ltd. Senior management will take action based on the results of this survey People at Bharti Ltd. trust one another.
A A A A
D D D D
U U U U
SA SA SA SA
SD SD SD SD
A A A A
D D D D
U U U U
SA SA SA SA
SD SD SD SD
COMMUNICATION
I have a clear understanding of BHARTI LTD. strategic goals My manager always makes sure I am informed about decisions or changes that will affect me. Senior management communicates well with the rest of the organization Information and knowledge are shared openly
A A A A
D D D D
U U U U
SA SA SA SA
SD SD SD SD
COMPENSATION
The benefits I receive are comparable to those offered by other organizations My salary is competitive with similar jobs I might find elsewhere I am paid fairly for the work I do
A A A
D D D
U U U
SA SA SA
SD SD SD
A A
D D
U U
SA SA
SD SD
EMPLOYEE INVOLVEMENT
My opinion counts
SA
SD
Employees are encouraged to participate in the decision-making process I am always involved in important decisions that affect my work Employee input is considered before important decisions or changes are made.
A A A
D D D
U U U
SA SA SA
SD SD SD
A A A A
D D D D
U U U U
SA SA SA SA
SD SD SD SD
FAIRNESS
Everybody is treated fairly at Bharti Ltd. Companys policies for promotion and advancement are always fair. Favoritism is not an issue in raises or promotions
A A A
D D D
U U U
SA SA SA
SD SD SD