Project Questionnaire

Please read the questions and reply most suitable answers .Most of questions are of Yes/no types or multiple types. If you have any extra comment about any subject in this questionnaire please mark your answer and then write your views about that subject in the space given in between the questions .

Section 1 For HR Managers

Company name: Business unit name (if applicable): Country Telephone number: Facsimile number: Fiscal year-end (month/day): Company contacts: Name Position Phone

Industry information
Industry classification :

Q1. Is it single site or multi site organization? Single site Multi site

Q2. Is the worksite head office of the organization? Head office Branch office

Q3. How many employees are there at worksite? Number manage rs professional s clerical Sales Services Producti on total 0-5 510 1025 25 +

Q4. What is the total number of employees in organization(headcount) at the

business unit?

Number manageri al superviso ry staff total

0-5

5-10

10-25

25 +

Q5. What is the total number of employees (headcount)for the human resources department?

Number manageri al superviso ry staff total

0-5

5-10

10-25

25 +

Q6. Percentage of budget allocated for training and development >1% of budget 1-2% of budget 3-5%of budget <5%of budget

Q7. Budget for training and development in your company over last few years is-increasing decreasing constant Not planned

Q8. More training in your organization is given to senior staff junior staff consta nt new staff Every Body

Q9. What is the breakdown of staff by nature of employees? Permanent

High Medium Low

3 Temporary
High Medium Low

Q10. What is the proportion of managers and professionals in workforce? Percenta ge High Mediu m Low
Low Low Low Low Low

Manager s
High

Profession als
High

Technical &Traders
High

Clerical &sales
High

Laborers
High

Medium

Total

Q11. Has range of tasks performed by staff changed in last three years? Strongly agree some what agree agree disagree Strongly disagree Q12. Has organizational structure changed in last three years? Strongly agree some what agree agree disagree Strongly disagree Q13. Has some new technology introduced in your industry in last three years? Strongly agree some what agree agree disagree Strongly disagree

Q14. What is the percentage of export products and services?

Percentage 0-25%

Produc ts

servic es

25-50% More than 50%

Q15. Your organization consider training as part of organizational strategy, do you agree with this statement Strongly agree some what agree agree disagree Strongly disagree

Q16. Does your business plan has section on skills development and training? Strongly agree some what agree agree disagree Strongly disagree

Q17. Your organization consider training as part of business plan, do you agree with this statement Strongly agree some what agree agree disagree Strongly disagree

Q18. What differences you find with regards to skills and training style of foreigners? very advanced advanced some what advanced less advanced

Q19. Do Government regulations / licensing affect market for sales? Strongly agree some what agree agree disagree Strongly disagree Q20. Is Worksite accredited or in the process of being accredited as a training provider? Strongly agree some what agree agree disagree strongly disagree 5

Q21. How much use your organization make use of information and technology ,while giving training to employees( Rate in scale of 1 to 5,where 5 is for agreement and 1 is for disagreement)
12 3 45

we provide training mostly manually we use for technology, while giving training manual form of training are more easy understand

1 2 3 45 1 2 3 45 1 2 3 45

use of information and technology are more interesting then manual one

Q22. Which area of training and development need for priority in future. ( Rate in scale of 1 to 5, where 5 indicates ,more attention needed from management in this area and 1 indicates management need not give attention in this area) Stress management Counselling
1 2 3 45 1 2 3 45 1 2 3 45

Team development skills Risk management

1 2 3 45

Cross cultural training Technical training

1 2 3 45

1 2 3 45 1 2 3 45

Soft skills development Others____________1 2 3 45

Q23. What sort of training you get normally?

(Rate each listed item in scale of 1 to5 where 5 means you get great amount of attention on that subject and 1 means you dont get any attention and training on that subject)

Technical skills Personality development Cross cultural training when going abroad Managing people and communication skills Others_______________

1 2 3 45 1 2 3 45 1 2 3 45 1 2 3 45 1 2 3 45

Q24. What are important barrier to training and development? (Rate them from scale of 1 to 5, where 5mean it is very strong barrier and 1 means its not at all a barrier) Time Money Non availability of skilled trainer Lack of interest from senior management Lack of interest by staff
1 2 3 45 1 2 3 45 1 2 3 45 1 2 3 45 1 2 3 45

Frequent changeover by manpower to different companies

1 2 3 45

seen more as social activity then learning activity

1 2 3 45

trainers are more keen in selling a program then improving staff skills

1 2 3 45

formal relationship between top and bottom management lack of coordination among various department lack of involvement by senior management
1 2 3 45

1 2 3 45

1 2 3 45

Q25. What mode of training method is normally used in your organization?

(Rate each from scale of 1 to 5, where 5 mean you extensively use that mode and 1 means you dont use that mode of training)

Class room training from senior staff External consultants online training Lectures given by hr department Job rotation others_______

1 2 3 45 1 2 3 45 1 2 3 45 1 2 3 45 1 2 3 45 1 2 3 45

Q26. How often you go abroad for conference to update your skills? Never once in a year Twice a year more than 2 times in a year

Q27. What is the Impact of joint ventures with foreign partner on organization work force? (Rate each item in scale of 1 to 5 , where 5 show towards agreement and 1 towards disagreement) Helps in adapting new skills
1 2 3 45

Knowledge sharing helps in doing things differently and quickly

12 3 45

Increase competition among employees

1 2 3 45

Creates unrest among employees, as they find difficulties in adjusting with new people with different skills levels 12 3 45

Q28. Have you adopted or is adopting total quality management? Strongly agree some what agree agree disagree Strongly disagree

Q29. Has your organization done any major investment in technology in the last three years? Strongly agree some what agree agree disagree Strongly disagree

Q30. Were there any new products or services introduced by your organization? Strongly agree some what agree agree disagree Strongly disagree Q31. Does worksite contributes to fees or allows time for course attendance? Strongly agree some what agree agree disagree strongly disagree Q32. staff? What are the informal types of training provided for worksite

On the Job Training Informal courses provided by other organization Q33. Does worksite organizes training by other organization?

Always Mostly Sometimes Rarely Extremely rare

Q34.

What are the formal types of training provided for worksite staff?

Percentag e

Apprenticeshi ps 9

Traineeship s

Labour market

Placemen ts

Programs 0-25% 25-50% More than 50%

Q35. What is the proportion of employees involved in training?

Percentag e

senior staff

junior staff

new staff

Every body

0-25% 25-50% More than 50%

Q36. What strategies are used to ensure adequate training? Usag e Least ly Yes / No Yes / No Yes / No Usage Sometim es Usag e mostl y

ctiveness of training is measured by: KirkPatrick 4 level Evaluation Model ROI Sullivan training matrix

Q37. What is the commonly used training infrastructure? 10

Off the job /on the job Immediate supervisor Human Resource officer

Off/On Yes / No Yes / No

Usage Leastly

Usage Sometimes

Usage mostly

Internal trainers External trainers

Yes / No Yes / No

Q39. Do enterprise competency standards affect worksite training? Off the job On the job Strongly agree agree some what agree disagr ee Strongly disagree

Q41. What are the most important factors in driving training?

Factor Work Reorganisaion New Technology Cross cultural differences Industry regulation Concern for Quality Skill Shortages

Very important

Somewhat important

Not important

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Q42.What is your opinion about need of training and development program? (Rate each item in scale of 1 to 5, where 5 show towards agreement and 1 towards disagreement) To increase productivity To improve quality of work and raise the morale
1 2 3 45 1 2 3 45

To develop new skills, knowledge, understanding and attitude

123 45

To use new tools correctly, machine, process or modification

123 45

To reduce waste, accidents, turnover, lateness, absenteeism and other overhead costs
1 2 3 45

To develop replacement, prepare people for advancement To ensure the survival and growth of organization

1 2 3 45 1 2 3 45

12

Please read the questions and reply most suitable answers .Most of questions are of Yes/no types or multiple types. If you have any extra comment about any subject in this questionnaire please mark your answer and then write your views about that subject in the space given in between the questions . Section 2 (For Professionals)
Company name: Business unit name (if applicable): Country

Telephone number: Facsimile number: Fiscal year-end (month/day): Company contacts: Name Position Phone

Industry information

Industry classification :

Q1. Does every employee understand competency/requirement needed to perform a job/position? Strongly agree some what agree agree disagreel Strongly disagree

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Q2. Does this company have a clear job description for each job/position? And does each have clear competency map? Strongly agree some what agree agree disagreel Strongly disagree Q3.According to you is training necessary? Strongly agree some what agree agree disagreel Strongly disagree Q4.How much training do you get in a year? Less than 10 hours10 to 20 hours 20 to 30 hours 20 to 30 hours l more than 40 hours

Q5.What sort of training do you get normally?

(Rate each listed item in scale of 1 to5 where 5 means you get great amount of attention on that subject and 1 means you dont get any attention and training on that subject)

Technical skills

1 2 3 45

Personality development

1 2 3 45

Cross cultural training when going abroad Managing people and communication skills

1 2 3 45 1 2 3 45

Others_____________________________

1 2 3 45

Q5. What mode of training method is normally used in your organization? 14

(Rate each from scale of 1 to 5, where 5 mean you extensively use that mode and 1 means you dont use that mode of training)

Class room training from senior staff External consultants online training Lectures given by HR department Job rotation others Q6.Which type of training have you undergone? Behavioural training Functional training Health and safety training

1 2 3 45 1 2 3 45 1 2 3 45 1 2 3 45 1 2 3 45 1 2 3 45

Q7. How do you think professional courses given in many private institutes really help(Rate each from scale of 1 to 5 where 5 is more towards agreement and 1 more toward disagreement)

yes their quality is better than government universities They are very professional and help in settling fast

1 2 3 45 1 2 3 45

Most of them are not really professional, more quality service providers are needed
1 2 3 45

They dont give any value addition Academic qualification are more important than it

1 2 3 45 1 2 3 45

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