SOFTWARE QUALITY ASSURANCE QUESTION BANK Software Quality Assurance UNIT I PART - A 1. Define quality. 2. What is quality cost?

? 3. What are the building blocks of total quality management? 4. Define TQM 5. What are the 7 QC tools? 6. What is quality planning? 7. What is quality improvement? 8. What is quality management? 9. What are the uses of arrow diagram? 10. What are the different dimensions of quality? 11. What are the uses of control charts?. 12. What is business process reengineering? 13. Define six sigma. 14. Define Quality Function Deployment. 15. What are the benefits of QFD? 16. Steps involved in the bench marking process. 17. What is internal benchmarking? 18. What is statistical process control? PART B 1. Write detail notes on a) Concept of quality control (8) b) Quality management (8) 2. Explain detail about elements of TQM (16) 3. Explain how software quality assurance is ensured in a software firm. (16) 4. Explain the seven basic quality control tools in detail. (16) 5. Explain detail about Quality Function Deployment. (16) 6. Write detail notes on a) Benchmarking (8) b) Six sigma (8) UNIT II PART A What are the four ps focused on effective software project management? Define software configuration management. What are function-oriented metrics? Define white box testing? Define Verification and Validation.

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6. What is RMM plan? 7. What are the qualities team leaders should posses? 8. What is an agile team? 9. What are the categories of activities connected with measurement process? 10. What are the measures of software quality? 11. What is metrics evaluation? 12. What is software quality assurance? 13. What are the steps implied by statistical quality assurance? 14. What is SQA group? 15. What are the activities associated with SQA group? 16. What are the different SCM features? 17. What are reactive risk strategies? 18. What are the characteristics of software risks? 19. What is software availability? 20. What are CASE tools? PART B 1. Explain detail about software project management (16) 2. Explain detail about project and product metrics (16) 3. Write detail notes on risk management. (16) 4. Explain detail about software configuration management. (16) 5. Explain detail about CASE tools (16) UNIT III PART - A 1. What are the management responsibilities regarding ISO 9001 requirements? 2. What are the ISO 9000 series of quality management standards? 3. What are the benefits of ISO 9000 verification? 4. What are the requirements of ISO 9001: 2000 standard? 5. Define CMM. 6. What are the different process maturity levels? 7. Define SPICE. 8. What are the capability levels defined in SPICE? 9. What are the components of the ISO 9000 series to which SPICE is related? 10. What are the goals of SPICE project? 11. What are the benefits that an international standard will provide to industry? 12. What are the different organizations to which the Malcolm Balridge award is given? 13. What is MALCOLM BALDRGE award?

PART B 1. Write detail notes on ISO9000 series of quality management standards. (16)

2. Explain detail about CMM 3. Give a detail note on SPICE in detail. 4. Write detailed notes on Malcolm Baldrige award.

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UNIT IV PART A 1. What is and assessment instrument? 2. What are the events associated with quality management? 3. What are the documents required to implement quality management system in an organization? 4. What are the pre-requisites for employees? 5. What are the requirements of internal auditing? 6. What are the different principles of software assessment? 7. Who are the different inspection participants? 8. Define software engineering process. 9. Define software process architecture. 10. Define software process model. 11. Define software process. 12. What are the critical software process issues? 13. What are the different process model views? 14. What are the drawbacks of water fall model? 15. What are the different levels of software process models? 16. What are the different types of software tests? 17. Define testing. 18. Define debugging. 19. What should be the qualities of assessment team members? 20. What are the basic objectives of inspections? PART B Explain detail about software process (16) Explain detail about software process assessment. (16) Explain detail about software process auditing (16) Explain detail about software testing (16) Explain detail about software inspections (16) Write detail notes on (16) a) P-CMM b) Software testing reviews

UNIT V PART A

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Why defect prevention is crucial to the software process? What are the principles of software defect prevention? What are the different steps of software defect prevention? What are the different errors for which defect prevention analysis is required? What are the different ways in which CMMI represents a process meta model? What is PSP? What are the different framework activities defined by PSP model? 8. What is post mortem in PSP? 9. What are the objectives of TSP? 10. What are the framework activities defined by TSP? 11. What are the different boxes used in clean room software engineering? 12. What is clean room software engineering? 13. What is state box? 14. What are the different models require for clean room software engineering Certification? 15. What is object oriented systems development methodology? 16. What are the reasons for the necessity of object orientation? 17. What is UML? 18. What are the different diagrams defined in UML? 19. What is classification? PART B Briefly explain detail about TSP (16) Briefly explain detail about PSP (16) Briefly explain detail about OOSDLC (16) Briefly explain detail about OOAD methodology (16) Briefly explain detail about clean-room software engineering. (16) Briefly explain detail about defect prevention. (16) Briefly explain detail about defect injection (16) Write detail notes on (16) a) OOA design b) OOA analysis