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April 2011
Warehousing Safety Policy and Guidelines
All information herein is applicable to warehouse and store operations of Qatar University. Any request for amendment of this policy shall be forwarded in writing to the Office of the Director, Business Operations Department.
Table of Contents
1 STATEMENT OF POLICY .. 5 2 SCOPE AND APPLICATION . 5 3 WAREHOUSE AND STORE OPERATIONS 5
3.1 Warehouse Stock Items. 3.2 Central Receiving. 3.2.1 Purchase Orders Departmental Receiver.... 3.2.2 Receiving Materials Ordered 3.2.3 Damaged Shipments. 3.2.4 Items Not Received by Central Store.. 3.3 Central Shipping.. 3.3.1 Central Shipping or Parcel Post .. 3.3.2 Personal Items.. 3.3.3 Necessary Authorization... 3.3.4 Preparation of Outgoing Shipments. 4. HAZARDS IN WAREHOUSE AND STOR .. 4.1 General Type of Hazards.... 4.2 Housekeeping Hazards.. 4.3 Material Handling Hazards.. 4.4 Electrical Hazards 5.0 GUIDELINES ... 5.1 Hazard Management 5.1.1 Definitions.... 5.1.2 Hazard Identification... 5.1.3 Risk Assessment.. 5.1.4 Risk Control.... 5.2 Materials Handling.... 5.2.1 Lifting. 5.2.2 Packaging and Crates.. 5.2.3 Handling of Loads.. 5.2.4 Manual Steel Drum Handling. 5.2.5 Use of Forklift Trucks... 5.2.6 Use of Ladders.. 5.2.7 Use of Hand Trucks... 5.2.8 Use of Pallet Jacks.. 5.2.9 Use of Hoists... 5.2.10 Use of Step Stools.. 5.2.11 Use of Electrical Powered Tools 5.2.12 Use of Hand Tools... 5.2.13 Use of Files.. 5.2.14 Use of Hammer. 5.2.15 Use of Saws. 5.2.16 Use of Screwdrivers.. 5.2.17 Use of Wrenches.. 5.2.18 Use of Pliers. 5.2.19 Use of Vises.. 5.2.20 Use of Grinders.. 5.2.21 Vehicle Safety. 5.2.22 Housekeeping..
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3.2.2 Receiving Materials Ordered When the Store delivers materials, the department will sign the warehouse receiving report for the shipment only as to the number of packages. It is not feasible for the department to check the shipment contents while the Store truck driver waits. The department should check the shipment contents as soon as possible, but not later than three (3) days after receipt. If there is no problem with the shipment it will not be necessary to call the Store; the purchase order will be received electronically. However, if there is a problem, or the order is not complete, the Store should be notified immediately. If the Store is not notified of a problem or incomplete order, the purchase order will be electronically received resulting in the possible payment of the order. 3.2.3 Damaged Shipments If concealed damage is discovered, all packing material and the shipping cartons must be retained for inspection by the shipper and freight carrier, until instructions are received as to the disposition of the damaged item(s). 3.2.4 Items Not Received by the Central Store For items not received at the Central Store, but forwarded directly to the requesting department, the parcels should be opened and inspected for compliance with the purchase order and for concealed damage. The Store must be notified when the order is complete, so the purchase can be electronically received. If damages exist, follow the same procedure as for items delivered by the Central Store. Central Receiving has no way of knowing that items delivered direct to departments have been received. Therefore, it is essential that the department notify Central Receiving immediately upon satisfactory receipt of an order, so it can be electronically received and processed for payment. 3.3 Central Shipping 3.3.1 Central Shipping or Parcel Post The Central Store handles all outgoing shipments of a weight and size or requiring shipment by motor freight carrier. Items of a size and weight not requiring shipment by motor freight may be sent via parcel post directly from the department.
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4.3 Material Handling Hazards Employees or contractors working the warehouse and stores should be very alert to hazards involved in materials handling whether using equipment or lifting and carrying materials. The things to watch out for are as follows: Forklift trucks have a high center of gravity and can tip over if not driven slowly and carefully by trained, authorized operators. In addition, materials placed improperly on the forks, or lifted or placed incorrectly, can easily slip. That's a hazard to the operator and to others in the area. Forklift operators must understand their machines and follow the rules of the road. "Pedestrians" must be on the lookout for forklifts and stay out of the way when they're in use. Hand trucks, dollies, and other material handling equipment can also pose hazards to the untrained. Unbalanced loadsor loads you can't see over can be dangerous to operators and others nearby. Manual lifting is a major potential source of back injuries. Improper lifting can result hurting the back and struggle with a load that is too high or unbalanced to move easily. Then the risk not just of back injuries but of tripping or bumping into things. Moving conveyor without guards. Employees or contractors without paying attention to moving crane. Used of ladders that are not rated for the task this could result to bad fall. 8
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4.4 Electrical Hazards The major hazards associated with electricity are electrical shock and fire. Hazards include burn, faulty electrical discharge, electrocution and overloading due to octopus connection using multi receptacle outlet adaptor. Electrical shock occurs when the body becomes part of the electric circuit, either when an individual comes in contact with both wires of an electrical circuit, one wire of an energized circuit and the ground, or a metallic part that has become energized by contact with an electrical conductor. Electricity travels in a closed circuit, normally through a conductor. Shock results when the body becomes part of the electrical circuit; current enters the body at one point and leaves at another. Typically, shock occurs when a person contacts. The severity and effects of an electrical shock depend on a number of factors, such as the pathway through the body, the amount of current and the length of time of the exposure. Other factors that may affect the severity of the shock are the voltage of the current, presence of moisture in the environment, the phase of the heart cycle when the shock occurs, the general health of the person prior to the shock. Conductor is a substance with very little resistance to the flow of electrical current. Water is a great conductor of electricity, allowing current to flow more easily in wet conditions and through wet skin. The effect of the shock may range from a slight tingle to severe burns to cardiac arrest. The chart below shows the general relationship between the degree of injury and amount of current for a 60-cycle hand-to-foot path of one second's duration of shock. While reading this chart, keep in mind that most electrical circuits can provide, under normal conditions, up to 20,000 milliamperes of current flow. Current 1 Milliampere 5 Milliamperes 6-30 Milliamperes 50-150 Milliamperes 1000-4,300 Milliamperes 10,000+ Milliamperes Reaction Perception level Slight shock felt; not painful but disturbing Painful shock; "let-go" range Extreme pain, respiratory arrest, severe muscular contraction Ventricular fibrillation Cardiac arrest, severe burns and probable death
In addition to the electrical shock hazards, sparks from electrical equipment can serve as an ignition source for flammable or explosive vapors or combustible materials. QUBOD-SAFETY-005. Revision 0 9
5.0 GUIDELINES
The safety rules contained on these pages have been prepared for your guidance and protection in your daily work. Employees are to study these rules carefully, review them often and observe these precautions and good common sense in carrying out their duties. 5.1 Hazard Management The University will use hazard management for identifying, assessing, mitigating and controlling hazards in warehouse and stores. 5.1.1 Definitions Hazard source or situation with potential for harm in terms of human injury or ill health, damage to property, damage to the workplace environment, or a combination of these. combination of the likelihood and consequence (s) of a specified hazardous event occurring.
Risk
5.1.2 Hazard identification Hazard identification is the process of identifying hazards in the workplace or for a work procedure. In order to understand what hazard identification involves, it is first necessary to understand the nature of hazards. Identify hazards through: Walk through surveys Inspection checklists Past records Accident investigation Consultation Documentation Job safety analysis
5.1.3 Risk Assessment Risk assessment is the process of assessing all of the risks associated with each of the hazards identified during the hazard identification process. In assessing the risks, three essential steps are taken:
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The probability or likelihood of an incident occurring is evaluated. The severity of the potential consequences is calculated or estimated. 10
Based on these two factors, the risks are assigned priority for risk control through the use of a risk rating.
Risk assessment involves examining and evaluating the likelihood and severity (or consequence) of the potential outcomes in order to prioritize risks for control. 5.1.4 Risk Control Risk control provides a means by which risks can be systematically evaluated against a set of control options (the hierarchy of controls) to determine the most effective control method(s) for the risk(s) associated with each hazard. This process involves analyzing the data collected during the hazard identification and risk assessment processes, and developing a strategic plan to control the risks identified. The risk control process starts by considering the highest ranked risks, working down to the least significant. Each risk should be examined having regard to the "hierarchy of controls". This provides a method of systematically evaluating each risk to determine, firstly, if the causal hazard can be eliminated and otherwise, to find the most effective control method for each risk. The "Hierarchy of Controls" should be used at all times when implementing controls to eliminate the hazard or reduce the risk of a hazard causing loss at the University. The hierarchy of controls is as follows: Eliminate the hazard. Use engineering controls to reduce hazard. Administrative controls such as workplace procedures.
The following Risk Assessment tools/ forms shall be used for hazard and risk assessment: Appendix 1 - Hazard Assessment Matrix Appendix 2 - Risk Assessment Form Appendix 3 - Risk Assessment Listed and Review Dates 5.2 Materials Handling Of all accidents occurring in the workplace, materials handling accidents in warehouse and stores are the most common. Employees, contractors still manually pick up parts and materials whether it is for inspection, distribution or for operation purposes. The most common type of manual handling injuries are sprains and strains to the back and other body parts, and fractures and contusions to the body extremities. Many are the results of unsafe work practices by employees and contractors such as improper lifting, carrying too heavy of a load, incorrect gripping of objects, failing to wear personal protective equipment. To prevent injuries due to materials handling, the following safety guidelines shall be followed:
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5.2.2 Packaging and Crates Remove or bend nails and staples from crates before unpacking. When cutting shrink wrap with a blade, always cut away from you and your co-workers. When opening cartons use safety box cutters. Do not cut with the blade extended beyond the guard.
5.2.3 Handling Loads If the load is too heavy or bulky, use lifting and carrying aids such as hand trucks, dollies, pallet jacks and carts, or get assistance from a coworker. If assistance is required to perform a lift, coordinate and communicate your movements with those of your co-worker. Wear protective gloves when lifting objects with sharp corners or jagged edges. Move containerized items by pushing them rather than carrying them. When manually stocking shelves, position the materials to be shelved slightly in front of you, so you do not have to twist when lifting and stacking materials.
5.2.4 Manual Steel Drum Handling Roll drums by pushing against the middle of the drum with both hands. Use a cradle-type drum tilter when tilting drums. Do not try to up-end a full drum by yourself. Do not roll a full drum up a skid by yourself. Chock both sides of a drum when storing the drum in a horizontal position.
5.2.5 Use of Forklift Trucks Anyone using the forklift trucks must be certified in their operation.
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5.2.5.2 Pre-Operation Inspection A pre-operation inspection of the forklift truck is required before the equipment is used. The following items must be checked before operating the equipment: Fuel level and gauge. Oil level. Hydraulic oil level. Powershift oil level. Visual inspection of battery for corrosion and loose terminals. Coolant water level. Visual inspection of the fan belt. Brakes for proper operation both service and parking. Lights head, tail, turn, and warning. Horn. Hoist mechanism: chain bearings, nuts, and cotters. Lube as required. Also check the forks for cracks, heel wear, tip wear, and alignment. Steering. Hydraulic controls. Tires: remove foreign material and check inflation. Visual inspection for oil, fuel, and exhaust leaks.
At the end of the usage, all the above items must be checked again. In addition, the operator must place all controls in neutral and set the parking brake. During the winter, the engine heater must be plugged in if the unit is so equipped. The Operators Daily Report must be filled out during both the pre-use and post-use inspections and turned in to Transportation Services, along with the keys to the equipment, at the end of use.
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Operate the forklift trucks only on improved surfaces if possible. If operating off of improved surfaces, make sure the surface will support the weight of the vehicle and not create unstable conditions before entering the area. On grades, ramps, slopes, and inclines, travel straight up and down. Never turn on ramps, slopes, inclines, or severe grades; wait until you are back on a level surface. Never try to cross a ramp, slope, incline, or severe grade perpendicular to the fall line. This creates the potential for a lateral overturn. Without a load, travel up or down with the forks pointing downgrade.
The operator of the forklift truck is responsible for operating in a safe manner; this includes avoiding all pedestrians in the work area. Always face the direction of travel. Pedestrians use the same roadway, so sound the horn at intersections and blind spots. Watch for people in the work area because they may not watch for the forklift, even if there are warning lights and/or alarms. If it is determined that they may not see the lift truck, do not move until eye contact is made. Make people stand back, even if the lift truck is stopped. Pedestrians may not understand that the lift truck has rear steering and there are visibility restrictions. If the view is blocked because of the load, travel backwards. If the lift truck must move forward, make sure that people are out of the way and move the lift truck slowly. Use a spotter to help you. If the spotter or a clear path of travel is not visible, dont move the lift truck. Watch for employees working in the same area. Dont let anyone walk under raised forks or load. If given a load to handle and someone is required to hold or position the load while the lift truck is moving STOP. There is something wrong. If unable to handle the load alone, change the load or the equipment. Otherwise, someone will eventually be hurt badly. Dont take this risk. Find a better way to move the load.
The lift truck is never to be moved or repositioned with a platform elevated or with personnel on the platform. Always lower the platform and have all personnel dismount before moving or repositioning the truck. The only way to raise personnel to a work site is with the appropriate platform. Never allow anyone to use the upright or mast of the truck as a ladder. Before using a platform, always ensure that it is securely stacked to the fork/backrest mechanism and secured with a safety chain before the truck is moved. Make sure that no part of the platform interferes with the operation of the carriage or upright assembly. Also, be certain that there are no mechanical problems which might cause the upright to bind. Raise and lower the platform alone, to test its operation, before allowing any person on it.
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Stunt driving and horseplay are never permitted. Forklift trucks are very heavy and inherently unstable. Safe driving must be taken seriously. Any person observed driving in an unsafe manner will have their operator certification revoked and disciplinary action may be recommended. 5.2.6 Use of Ladders 5.2.6.1 Do not use ladders that have loose rungs, cracked or split side rails, missing rubber foot pads, or other visible damage. 5.2.6.2 Allow only one person on the ladder at a time. 5.2.6.3 Face the ladder when climbing up or down.
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5.3 Electrical Safety Equipment and electronic systems must conform to the National Electric Code, National Fire Protection Association Code (NFPA) 70E and KAHRAMAA requirements. Compliance must be adjudicated by licensed electricians or duly trained personnel. Electrically powered equipment is essential elements of warehousing. These devices can pose a significant hazard to workers, particularly when mishandled or not maintained. Many electrical devices have high voltage or high power requirements, carrying even more risk.
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5.3.2 Insulation Insulator is a substance with such a high resistance that they can be used to prevent the flow of electrical current. All electrical cords should have sufficient insulation to prevent direct contact with wires. Damaged cords should be repaired or taken out of service immediately. Insulations shall conform to QCS 2007 Electrical Standards. 5.3.3 Grounding Ground refers to a conductive body, usually earth. Grounding a tool or electrical system intentionally creating a low resistance path to the earth. When properly done, current from a short or from lightning follows this path, thus preventing the build up of voltages that would otherwise result in electrical shock, injury and even death. System or service ground a wire called the neutral conductor is grounded at the transformer, and again at the service entrance of the building. This is primarily designed to protect machines, tools and insulation against damage. Equipment ground is intended to offer enhanced protection to the workers themselves. If a malfunction causes the metal frame of a
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5.5 Safety Signage Safety sign refers to a surface on prepared for the warning of, or safety instructions of, employees, contractors or visitors who may be exposed to hazards. These specifications are intended to cover all safety signs except those designed for streets, highways, and marine regulations. Excluded from this definition are news releases, displays commonly known as safety posters, and bulletins used for employee education Safety Tag refers to a device usually made of card, paper, paste board, plastic or other material used to identify a hazardous condition. Safety signs shall be use to warn employees, contractors, visitors from hazards to specific area and failure to designate them may lead to accidental injury to employees, contractors, visitors and to property damage. See appendix 4 for common safety signs found in warehouse and/ or store. The following specifications are intended to cover all safety signs except those designed for streets regulations. These specifications do not apply to University bulletin boards or to safety posters. 5.5.1 Danger Signs The DANGER header shall be used when there is a hazardous situation which has a high probability of death or severe injury. It should not be considered for property damage unless personal injury risk is present. There shall be no variation in the type of design of signs posted to warn of specific dangers and radiation hazards. All employees shall be instructed that danger signs indicate immediate danger and that special precautions are necessary. 25
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5.5.2 Caution Signs The CAUTION header is used to indicate a hazardous situation which may result in minor or moderate injury. However, Caution should not be used when there is a possibility of death or serious injury. Caution should not be considered for property damage accidents unless personal injury risk is present. Caution signs shall be used only to warn against potential hazards or to caution against unsafe practices. All employees shall be instructed that caution signs indicate a possible hazard against which proper precaution should be taken. Standard color of the background shall be yellow; and the panel, black with yellow letters. Any letters used against the yellow background shall be black. The colors shall be those of opaque glossy.
5.5.3 Safety Instruction Signs General Safety Signs (SAFETY FIRST, BE CAREFUL, THINK) should indicate general instructions relative to safe work practices, reminders of proper safety procedures, and the location of safety equipment. Safety instruction signs shall be used where there is a need for general instructions and suggestions relative to safety measures. Standard color of the background shall be white; and the panel, green with white letters. Any letters used against the white background shall be black. The colors shall be those of opaque glossy
5.5.4 Notice Signs Notice headers provide information of a general type in order to avoid confusion or misunderstanding. 5.5.5 Biological Hazard Signs The biological hazard warning shall be used to signify the actual or potential presence of a biohazard and to identify equipment, containers, rooms, materials, experimental animals, or combinations thereof, which contain, or are contaminated with, viable hazardous agents. For the purpose of this subparagraph the term "biological hazard," or "biohazard," shall include only those infectious agents presenting a risk or potential risk to the well-being of man.
5.5.6 Sign Design All signs shall be furnished with rounded or blunt corners and shall be free from sharp edges, burrs, splinters, or other sharp projections. The ends or heads of bolts or other fastening devices shall be located in such a way that they do not constitute a hazard.
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5.5.8 Safety Tags Safety tags shall be used as a means to prevent accidental injury or illness to employees, students and visitors who are exposed to hazardous or potentially hazardous conditions, equipment or operations which are out of the ordinary, unexpected or not readily apparent. Safety tags shall be used until such time as the identified hazard is eliminated or the hazardous operation is completed. Safety tags need not be used where signs, guarding or other positive means of protection are being used.
5.5.9 Safety Tag Criteria Tags shall contain a signal word and a major message. The signal word shall be either "Danger," "Caution," or "Biological Hazard," "BIOHAZARD," or the biological hazard symbol. The major message shall indicate the specific hazardous condition or the instruction to be communicated to the employee. The signal word shall be readable at a minimum distance of five feet (1.52 m) or such greater distance as warranted by the hazard. The tag's major message shall be presented in either pictographs, written text or both. The signal word and the major message shall be understandable to all employees who may be exposed to the identified hazard. All employees shall be informed as to the meaning of the various tags used throughout the workplace and what special precautions are necessary. Tags shall be affixed as close as safely possible to their respective hazards by a positive means such as string, wire, or adhesive that prevents their loss or un-intentional removal. Danger tags shall be used in major hazard situations where an immediate hazard presents a threat of death or serious injury to employees. Danger tags shall be used only in these situations. Caution tags shall be used in minor hazard situations where a nonimmediate or potential hazard or unsafe practice presents a lesser threat of employee injury. Caution tags shall be used only in these situations. Warning tags may be used to represent a hazard level between "Caution" and "Danger," instead of the required "Caution" tag, provided that they have a signal word of "Warning," an appropriate major message. Biological hazard tags shall be used to identify the actual or potential presence of a biological hazard and to identify equipment, containers, rooms, experimental animals, or combinations thereof, that contains or contaminated with hazardous biological agents.
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5.5.11 Standard Safety Signs Standard safety signage that shall be posted conspicuously in all laboratories, see appendix 6. Coordinate with BOD-Safety Unit for appropriate signs and proper sizing of signage. Provision for new or additional safety signage shall be the responsibility of Business Operations Department. 5.6 Emergency Preparedness and Response The following procedures in case emergency shall be cascaded to all employees, faculties, students and visitors. 5.6.1 Fire at Main Campus 5.6.1.1 Employee, contractor or anyone who witness the fire shall perform the following course of action: Push the fire alarm button nearest to the fire location. Call the following emergency numbers and ask for help. Central Service Station (CSU) 4403 3600 Fire Section 4403 3999
Report the exact location of the fire. Inform the nearest security guard about the fire. Extinguish the fire if it is on early stage and if you are trained to do so. Leave the building by the nearest safe exit. Do not stop to collect personal belongings. Do not use the lifts. Proceed to the designated assembly point indicated in the emergency evacuation plan posted in your location.
5.6.1.2 Security personnel shall perform the following course of action: Security supervisor shall:
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Security Guard near the location of fire shall: If the employee, student, or witness is not able to notify CSU and/or Fire Section about the fire, the security guard receiving the information from the witness shall call CSU and/or Fire Section. Report the location of fire. Extinguish the fire if it is on early stage and if trained to do so. Inform security supervisor.
Security Personnel responding to the emergency shall: Secure and cordon the area to avoid entry of unauthorized person. Secure the evacuation area and assign security member. Secure and cordon designated salvage area for recovered documents, and equipments. Assist the incoming Fire Brigade Team from Civil Defence. Regulate the flow of traffic. Provide directions to employees, faculties, contractors and visitors to designated evacuation area.
5.6.1.3 Central Service Unit Operator shall perform the following course of action: Receive a fire alarm from witness. Get the following information: Name of witness Phone number Location of fire Ask for any injured person Call Fire Section for immediate response, 4403 3999. Call 999 for assistance, if the fire cannot be control by Fire Section and there are injured person. Inform Electromechanical Section. course of
5.6.1.4 Fire Section personnel shall perform the following action: The Leading Fireman shall:
Mobilize the fire fighting team upon receiving the information and location of fire. Coordinate with Electromechanical Unit of BOD to deenergize/isolate electrical equipment or any electrical source from the fire scene. Provide instruction to fire fighting team during rescue and evacuation.
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Firemen shall: Wear fire fighting suits. Go to the location of fire. Bring additional fire extinguisher. Bring Self Contained Breathing Apparatus. Extinguish the fire using fire extinguisher if it is still on early stage. Use hydrant and fire hose if the fire extinguisher is not capable of extinguishing the fire. Conduct rescue and evacuation. If the rescue and evacuation cannot be performed, provide assistance to Fire Brigade Team of Civil Defence in conducting rescue and evacuation. Provide assistance to Fire Brigade Team of Civil Defence in extinguishing the fire if necessary.
5.6.1.5 The QU Medical Team shall perform the following course of action (applicable only during office hour): Coordinate with QU Leading Fireman if medical assistance is needed. Mobilize medical equipments. Provide treatment to injured personnel. Coordinate with the nearest hospital for possible medical treatment of injured personnel. Provide assistance to Emergency Medical Services of Civil Defence if necessary.
5.6.1.6 Electromechanical Section personnel and/or O& M contractor shall perform the following course of action: De-energize/isolate electrical equipment or any electrical source from the fire scene. Energize electrical equipment or electrical source after the repair completion of the damage equipment or electrical source.
5.6.1.7 The QU Leading Fireman and/ or Fire Brigade Team Leader of Civil Defence shall declare All Clear signal that fire has been stopped. 5.6.1.8 The QU Leading Fireman shall prepare fire accident report and submit to Safety Unit. 5.6.1.9 Safety Unit shall submit final report on fire accident to Electromechanical Section for review 5.6.1.10 Electromechanical Section shall submit report on fire accident to the Director of Business Operations Department. 5.6.2 Fire at Old University (Environmental Studies Center) 5.6.2.1 Employee or anyone who witness the fire shall perform the following course of action:
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5.6.2.2
Security personnel shall perform the following course of action: Security Guard near the location of fire shall: Extinguish the fire if it is on early stage and if trained to do so. Call other Security personnel for help. Call 999 for help. Inform security supervisor.
Security Personnel responding to the emergency shall: Extinguish the fire if it is on early stage and if you are trained to do so. Secure and cordon the area to avoid entry of unauthorized person. Secure the evacuation area and assign security member. Secure and cordon designated salvage area for recovered documents, and equipments. Assist the incoming Fire Brigade Team from Civil Defence. Regulate the flow of traffic. Provide directions to employees, students, contractors and visitors to evacuation area (Parking Area).
Security Supervisor shall perform the following course of action: Assist the Fire Brigade Team from Civil Defence. Inform the Director of Business Operations Department. Inform the QU Fire Section.
5.6.2.3 The Fire Brigade Team Leader of Civil Defence shall declare All Clear signal that fire has been stopped. 5.6.2.4 The QU Leading Fireman shall prepare fire accident report and submit to Safety Unit. 5.6.2.5 Safety Unit shall submit final report on fire accident to Electromechanical Section for review. 5.6.2.6 Electromechanical Section shall submit report on fire accident to the Director of Business Operations Department. 5.6.3 Medical Distress / Injury 5.6.3.1 5.6.3.2 Do not panic. Dont move the person; call immediately the security guard nearest to your area. Ask him/her to call QU Medical Clinic at telephone number 4403 3294. If the person requires medical treatment, Security shall call Control Room Operator, 4403 3600. Control Room Operator shall call 999 for help. Do not conduct first aid if you are not an accredited first aider, it may aggravate the situation. Wait for medical assistance.
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5.6.4 Utility Failure 5.6.4.1 Electrical/Light Failure Remain calm. University buildings are equipped with emergency lightings. However, it is recommended to consider keeping a flashlight in laboratory in case of electrical/ light failure for safe exiting. Call Business Operations Department CSU Control Room at telephone no4403 3600. Provide the following information to CSU Control Operator. Your name Location of building where the water leak. Contact number
Control Room Operator to coordinate with O & M contractor for rectification. Inform Business Operations Department Electromechanical Section.
5.6.4.2 Plumbing Failure/ Water Leak Cease all electrical equipment. Call Business Operations Department CSU Control Room at telephone no. 4403 3600. Provide the following information to CSU Control Operator. Your name Location of building where the water leak. Contact number
Control Room Operator to coordinate with O & M contractor for rectification. Inform Business Operations Department Electromechanical Section.
5.6.4.3 Gas Leak Do not panic Cease all operations. Exit the area immediately. Do not attempt to correct the problem yourself. Call Business Operations Department CSU Control Room at telephone no. 4403 3600 Provide the following information to CSU Control Operator. Your name Location of building where the gas leak. Contact number Control Room Operator to coordinate with O & M contractor for rectification. Inform Business Operations Department Electromechanical Section.
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6.0 IMPLEMENTATION
6.1 Roles and Responsibility Everyone who occupies a warehouse and/ or store is responsible for keeping the area free of hazards. Each employee should be on the alert for hazardous conditions and promptly report any to the Business Operations Department (BOD). The department is responsible for the correction of any operational deficiencies that are discovered. Facility deficiencies must be reported to the BOD. The Departments are the primary organization responsible to implement and maintain sound safety practices and that assure safety compliance in the warehouse and/or store. 6.1.1 Department Heads and Deans Department Heads and Dean have the primary responsibility of directing and managing the Warehousing Safety and therefore have responsibility for assuring sound safety practices and compliance within the Department and Colleges. They are ultimately responsible for enforcing consequences arising from moderately serious and very serious incidents.
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6.1.5.2 Mandate To oversee the application and enforcement of warehousing safety policy. To establish strategies to ensure ongoing and adequate surveillance, hazard identification, and risk evaluation of warehouse and/ or store activities. To develop, recommend, update, and maintain policies applicable to the health and safety of warehouse and / or store.
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6.2 Warehousing Safety Orientation Safety is a required component of any orientation program designed to all employees, faculties, students and visitors of Qatar University. All new employees and faculties assign in the warehouse and/ or store must receive safety orientation training prior to the commencement of work. The supervisor/ in-charge is required to provide information and instruction to the personnel under his/her supervision regarding all warehouse and/or store safety. Orientation for each employee must be documented and the written records kept in the workplace. Safety orientation training consists of general training applicable to all warehouse and/or store personnel who focuses on the particular hazards and control measures. Warehouse Safety topics include but are not limited to: Hazard Management Materials Handling Electrical Safety Fire Safety Safety Signage Emergency Preparedness and Response Incident and Accident Reporting
6.3 Safety Committee Audit The Safety Committee shall conduct audit to all offices and classrooms to ensure implementation of Warehousing Safety. An annual audit program shall be prepared by the committee and to be approved by the Vice President for Administration. Findings, results of the audit shall be submitted to Department Heads/ Directors and Deans of Colleges. Use the following forms for Laboratory Safety Audit: Appendix 6 Warehouse/ Store Audit Checklist Appendix 7 Warehouse/ Store Safety Non-conformance Report Appendix 8 Status of Non-Conformance to Warehousing Safety Summary 6.4 Corrective and Preventive Actions All corrective and preventive actions agreed during Safety audits must be implemented within agreed dates in accordance with the following guidelines:
Type of Corrective/Preventive Actions Non-conformance to Office and/or Office and Classroom Safety Guidelines that can correct immediately (i.e. safety signage, wearing of personal protection equipment, housekeeping, safety practices etc).
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Ideally one (1) month but not more than three (3) months Within estimated completion date as approved in Project Approval Request
Improvement projects
Any delay or inability to meet completion deadline must be justified by concerned and approved by respective department head and/or dean.
6.5 Verification Criteria of Corrective and Preventive Action Safety audit reported by the Committee shall be closed according to the following: 6.6.1 COMPLETENESS 6.6.1.1 Implementation: Is it done and completed? 6.6.1.2 Internalization: Is it practiced as documented? 6.6.1.3 Traceability to records: Are there records or objective evidences? 6.6.2 EFFECTIVENESS 6.6.2.1 Attainment of Goal: Did it eliminate the non conformity? 6.6.2.2 Non recurrence of non conformity: Are there no repeat infraction or similar infraction found? 6.6.2.3 Continuous Improvement: Does it improve the system/process? 6.6 Disciplinary Action for Noncompliance to Office and Classroom Safety A consequence for noncompliance to Warehousing Safety is promulgated to uphold the Universitys values on excellence in everything we do, honesty, integrity, and respect for every individual. It also enables those comprising the University to work together as a cohesive and competent team deeply committed to duty and responsibility. A disciplinary action shall be given for those who fail to implement and comply with Warehousing Safety. The objective of disciplinary action is to change the erroneous performance, to deter others from similar actions and to maintain consistent, effective group standard. It should be clear that it is a particular performance that is being criticized and penalized; it is not personal attack on the individual. The imposition of disciplinary action will depend on the gravity of the infraction. The penalties may be waived in favor of more severe penalty. Appropriate administrators shall take disciplinary action to employee, faculty who violate Warehousing Safety guidelines. Disciplinary actions shall follow those procedures set forth by Human Resources and Administration of the University. The recommended schedule of disciplinary action for noncompliance to warehousing safety is attached in appendix 9.
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S N 1 2 3 4 5 6 7
STATION / OFFICE Business Operations Dept. CSU Control Room Fire Section Security Safety Unit Medical Clinic Qatar Emergency Line (Police, Fire, and Ambulance) Hamad Hospital Accident and Emergency
TELEPHONE NUMBERS 4403 3600 4403 3999 4403 3566/ 4403 3564 / 4403 6161 4403 3528 / 4403 3581 4403 3294 / 4403 5050 999 4439 2111
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POINTS
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FACTORS
PROBABILITY OF OCCURRENCE (P) (likelihood of occurrence/ recurrence) Possible but unlikely Possible (Could occur, heard of happening) Very probable (Has happened in the past) Minor injuries requiring first aid/ minor damage Injuries requiring medical treatment/ multiple damage Extensive number of injuries/ reversible damage
Practically impossible
Will happen (known to common or repeating occurrence) Death and multiple injuries/ irreversible damage
Frequency (F) (how often or how frequent) Once in six months Once per month
Exposure (E) (how often or how long is the exposure) Not often Occasionally
Rarely
Regular
Full Time
Below 5 5 to 9
10 to 20
21 to 50
>50
NOTES: Hazard with medium, high and extreme risks are considered significant.
a) Aspe
RISK LEVEL
CATEGORY
Continuous implementation of mitigating measures
Below 10 10 - 13
14 - 19
High Risk
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Above 20
Extreme Risk
Work should not be started until the impacts/ risk has been reduced. If it is not possible to reduce the impacts/risk even with limited resources, work has to remain prohibited. Record the hazard and risk. Document corrective action taken.
QATAR UNIVERSITY Warehousing Safety APPENDIX 2 Warehouse/ Store Risk Assessment Form
STATE OF QATAR
QATAR UNIVERSITY
A. HAZARDS
B. WHO IS AT RISK
C. ACTUAL AND POTENTIAL RISK C. EXISTING CONTROL MEASURES RISK RATING Probability of OccurenceScore (P)
Severity of Risk (S) Freqency (F) Exposure (E) Number of Person Exposed (N) Risk Rating (P+S+F+E+N) D. PROPOSED MITIGATING MEASURES
E. Assessed by: Supervisor Date F. Reviewed and Approved by: QU Safety Officer Date
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QATAR UNIVERSITY Warehousing Safety APPENDIX 3 Risk Assessment Summary and Review Dates
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2. Personal Hygiene
3. No Smoking
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5. Electrical
6. Compressed Gases
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8. Freight Elevator
9. Batteries
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STATE OF QATAR
QATAR UNIVERSITY
INCIDENT / ACCIDENT REPORT FORM
INJURED PARTY/COMPLAINANT TO COMPLETE Sections A & B, SIGN, DATE & SUBMIT to your immediate supervisor/department within 24 HOURS of the event. Section A: General Information (Injured Party/ Complainant) Last Name First Name Faculty/ Staff Department Telephone No. Section B: Description of the Event When Date of Event (MM/DD/YYYY) Date Reported Where Location of Event (classroom, ofice, stairs, etc.) Student Visitor Position Email QU ID Number
What happened? (Description of event and how it occured) Were you injured? (Description of injury, including parts of the body) What factors contributed to the event? How could the event have been avoided Was First Aid administered? YES NO If yes, by whom? Date Telephone Number Date
If form completed by someone other than the injured party, please fill out the following lines
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QATAR UNIVERSITY
INCIDENT / ACCIDENT REPORT FORM
Section C: General Information Supervisors Last Name Department Telephone No. Supervisors First Name Position Email
If there was a delay in reporting this event, list reason (s) Material Damage YES NO Approximate Value:
Section D: Preventive Measure Cause of event Root Causes ( e.g. unsafe equipment, lack of training, etc) What corrective actions are being taken to prevent recurrence? Frequency of the task or activity that led to the event:
Often (daily or weekly) Occasionally (monthly) rare (1-4 times per year)
Has a risk assessment been carried out for the process/ activity Have person (s) involved receive training or instruction in the work or activity being carried out? Was there any supervisor of the work being carried out? Supervisors Comment (Additional information on event) If injury occurred, please check one No First Aid administered, returned to work First Aid administered, returned to work Saw a physician, returm to work Safety Committee Use only Reviewed by: Distribution Department / College Head Follow up Supervisor Dept./ College Head Others ______________
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Saw a physician, reurned to light duty Saw a physicam, time loss Refused medical treatment Date
HR
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2.0
General Safety
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secure to collapse.
prevent
sliding
or
Storage areas are kept free from accumulation of materials that could lead to tripping, fire, explosion or pest infestations. Excessive vegetation is removed from building entrances, work or traffic areas to prevent possible trip or fall hazards due to visual obstructions. Derail and/or bumper blocks are provided on spur railroad tracks where a rolling car could contact other cars being worked on and at entrances to buildings, work or traffic areas. Covers and/or guardrails are provided to protect personnel from the hazards of stair openings in floors, meter or equipment pits and similar hazards. Personnel use proper lifting techniques. Elevators and hoists for lifting materials/ containers are properly used with adequate safe clearances, no obstructions, appropriate signals and directional warning signs. Equipment and electronic systems conforms to the National Electric Code, National Fire Protection Association Code or state electrical code. Wiring of equipment is damaged or frayed. Personnel knew the location and how to operate shut-off switches and/or circuit breaker panels. Extension cords are use only for temporary operations or for short periods of time.
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4.0
Electrical Safety
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Exposed electrical conductors place behind shields. 5.0 Insulation Electrical insulation. cords have
sufficient
The damaged cords are repaired or taken out of service. 6.0 Guarding Electric equipment operating at 50 volts or more guarded against accidental contact. The equipment with three-prong plugs use in the warehouse/stores has grounding. Circuit protection devices are automatically limits or shut off. Motor-driven electrical equipments are equipped with non-sparking induction motors or air motors. Motors meet the National Electric Safety Code Class 1, Division 2, Group C-D explosion resistance specifications. The power source is disconnected before servicing or repairing electrical equipment. Nonconductive gloves and shoes with insulated soles wear and hands are dry when handling equipment that is plug in. Work is handled properly from all conductive material? The use of electrical equipment in cold rooms or other areas where condensation is likely to occur is minimized. The equipment use in the cold room was mounting on a wall or vertical panel.
7.0 6.0
8.0
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10.0
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11.0
Forklift Safety
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APPENDIX 6 Safety Audit Checklist Item # 11.0 Particular Forklift Safety Checklist Evaluations of each operators performance are conducted at least once every three years. Load engaging means are fully lowered, with controls neutralized, power shut off and brakes set when a forklift is left unattended Operators maintain a safe distance from the edge of ramps or platforms while using forklifts on any elevated dock, platform or freight car There is sufficient headroom for the forklift and operator under overhead installations, lights, pipes, sprinkler systems, etc. Overhead guards are provided in good condition to protect forklift operators from falling objects. Operators observe all traffic regulations, including authorized plant speed limits. Drivers are required to look in the direction of and keep a clear view of the path of travel. Operators run their trucks at a speed that will permit the vehicle to stop in a safe manner. Dock boards (bridge plates) are properly secured when loading or unloading from dock to truck. Stunt driving and horseplay are prohibited All loads are stable, safely arranged and fit within the rated capacity of the truck Operators fill fuel tanks only when the engine is not running. Replacement parts of trucks are equivalent in terms of safety with those used in the original design. Trucks are examined for safety before being placed into service and unsafe or defective trucks are removed from service.
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All final exits and intermediate doors are easily operable from the inside without the use of a key. All corridors, gangways and stairways are forming part of escape routes free from obstruction and not used for storage. Floor and stairways surfaces are in good condition and free from tripping and slipping hazards particularly including any external stairs and paths.
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14.0
Fire safety
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14.0
Fire safety
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14.0
Fire safety
15
Safety Signage
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"BIOLOGICAL HAZARD" TAG is Fluorescent orange or orangered. 16 Emergency Preparedness and Response Personnel know what to do in case of fire in warehouse/ store. Emergency telephone numbers are posted. Personnel know how to use the Fire Extinguisher. Push button or break glass fire alarm is available in the area. Warehouse/ store have smoke detectors. Fire extinguishers placed. are in-
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QATAR UNIVERSITY Warehousing Safety APPENDIX 7 Warehouse/ Store Safety Nonconformance Report
Qatar University WAREHOUSE/ STORE SAFETY NONCONFORMANCE REPORT Area/Department: DETAILS OF NONCONFORMANCE (Completed by Safety Committee) Description of Nonconformance: Specific Provision not Conformed: Reference Documents: Ref. No. : Date Page : : of
Inspected by:
Noted by:
Committee Member Committee Chair DETAILS OF NON-CONFORMANCE AND CORRECTIVE ACTIONS (Completed by Supervisor and Department Head/ Dean after review and discussion) Corrective Action/s Target Date of Actual Date of ( to prevent recurrence ) Implementation Implementation
Proposed by: Supervisor / date VERIFICATION OF CORRECTIVE ACTIONS Objective Evidences: Remarks:
Verified by:
Approved by:
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STATE OF QATAR
QATAR UNIVERSITY
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Item No.
Date of Issue
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Violation/ Infraction
1.0 2.0 3.0 4.0 5.0 6.0 7.0 Failure to implement control measures for hazard. Failure to comply with proper lifting of materials. Failure to comply with proper packaging materials. Failure to comply proper handling loads Failure to comply with proper manual handling of steel drums. Failure to comply with housekeeping. Failure to comply with the use of safety signage.
1st Offense A A A A A A A
Disciplinary Action
2nd Offense B B B B B B B 3rd Offense C1 C1 C1 C1 C1 C1 C1
4th Offense C2 C2 C2 C2 C2 C2 C2
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Violation/ Infraction
1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0 10.0 11.0 12.0 13.0 14.0 15.0 16.0 17.0 18.0 19.0 Failure to comply with the No Smoking policy the office and/or classroom. Failure to report accident/ incident in the warehouse/ store Use of overloading power socket with no damage to University property. Failure to comply with the proper use of forklift trucks Failure to comply with the proper use of ladder. Failure to comply with the proper use of hand trucks. Failure to comply with the proper use of pallet jacks. Failure to comply with the proper use of hoist. Failure to comply with the proper use of step stool. Failure to comply with the proper use of electrical powered tools. Failure to comply with the proper use of hand tools. Failure to comply with the proper use of hammer. Failure to comply with the proper use of saw. Failure to comply with the proper use of screwdrivers. Failure to comply with the proper use of wrenches. Failure to comply with the proper use of pliers. Failure to comply with the proper use of vises. Failure to comply with proper use of grinders. Failure to comply with vehicle safety.
1 Offense B B B B B B B B B B B B B B B B B B B
st
Disciplinary Action
2nd Offense C2 C2 C2 C2 C2 C2 C2 C2 C2 C2 C2 C2 C2 C2 C2 C2 C2 C2 C2 3rd Offense C4 C4 C4 C4 C4 C4 C4 C4 C4 C4 C4 C4 C4 C4 C4 C4 C4 C4 C4
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4th Offense C6 C6 C6 C6 C6 C6 C6 C6 C6 C6 C6 C6 C6 C6 C6 C6 C6 C6 C6
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Violation/ Infraction
1.0 2.0 Use of overloading power socket with minimal damage Tampering of electrical equipment and electrical installation with minimal damage to University property. Improper use of warehouse equipment with damage to the equipment Use of overloading power socket with minimal damage Tampering of electrical equipment and electrical installation with major damage to University property.
1 Offense C2 C2
st
2nd Offense C4 C4
Disciplinary Action
3rd Offense C6 C6
4th Offense D D
C2 D D
C4
C6
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WORK PLAN
Item
Day 1 Day 2 Day 3 Day 4 Day 5 Day 6 Day 10 Day 11 Day13 Day 14 Day 15 Day 16
Office/Department
Offic e of the Vic e President for Administration Offic e of the Vic e President and Chief Ac ademic Offic er
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Housing Department
College of Arts and Sc ienc es Department of Arabic Language Department of Biologic al & Environmental Sc ienc es
Department Chemistry & Earth Sc ienc es Department of Foreign Language Department of Health Sc ienc es Department of Humanities Department of Mass Communic ation and Information Department of Mathematic s and Physic s Department of Soc ial Sc ienc es College of Business and Ec onomic s College of Educ ation Educ ational Sc ienc es Psyc hologic al Sc ienc es Art Educ ation Physic al Educ ation & Sport Sc ienc e College of Engineering Chemic al Engineering Department Civil Engineering Department Elec tric al Engineering Department Mec hanic al Engineering Department College of Pharmac y College of Law College of Sharia Foundation Program Continuing Educ ation Offic e Alumni Offic e Fac ulty Senate Offic e
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1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0 10.0 11.0 12.0 13.0 14.0 15.0 16.0 17.0 18.0 19.0 20.0 21.0 22.0 23.0 24.0 25.0 26.0 27.0 28.0 29.0 30.0 31.0 32.0 33.0 34.0 35.0 36.0 37.0 38.0 39.0 40.0 41.0 42.0 43.0 44.0 45.0 46.0 47.0 48.0
Offic e of Institutional Planning and Development Offic e of Fac ulty and Institutional Development Offic e of the Students Centers Spec ial Needs Center Student Learning Support Center Career Servic e Center
WORK PLAN
Item 1 2 3 4 5 8 9 10 11 12
Office/Department
SEMESTER Spring/Week 6 7
1.0
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2.0
3.0
4.0
5.0
6.0
7.0
8.0
9.0
10.0
11.0
Procurement Department
12.0
Housing Department
13.0
14.0
15.0
16.0
17.0
18.0
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19.0
WORK PLAN
Item 1 2 3 4 5 8 9 10 11 12
Office/Department
SEMESTER Fall/Week 6 7
20.0
Department of Humanities
21.0
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22.0
23.0
24.0
25.0
Educational Sciences
26.0
Psychological Sciences
27.0
Art Education
28.0
29.0
30.0
31.0
32.0
33.0
College of Pharmacy
34.0
College of Law
35.0
College of Sharia
36.0
Foundation Program
37.0
38.0
Alumni Office
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39.0
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Item
Office/Department
40.0
41.0
42.0
43.0
44.0
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