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NGN Voice Routing Solutions for Cable Companies

CONTACT

International: USA:

+357 26 813753 +1 210 380 0458

http://www.teledynamicx.com sales@teledynamicx.com

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Network-Wide Call Routing for Cable Companies


A Game Changing Environment
TeleDynamicX network-wide Voice Solutions manage all Processes, Policies and Reporting, and lifts the Routing Layer above the Switching Fabric by interfacing in real-time with all Legacy and Next Generation Network Switching Architectures at the signaling level. Routing decisions can now go beyond historical cost, quality and destination area dial codes, to include decisions based on LRN, vendor / trunk load balancing and millions of individual peering partner or subscriber originating and dialed numbers. This dynamic capability to manage provisioning and routing, integrating both business and NOC requirements, provides Cable based service providers with an opportunity to: Reduce Operating and Terminating Costs. Creating New Business Opportunities and Market Differentiators. Sell New Services.

All within a Single Network-Wide Delivery Platform

CONTACT

International: USA:

+357 26 813753 +1 210 380 0458

http://www.teledynamicx.com sales@teledynamicx.com

TeleDynamicX Next Generation Architecture


TeleDynamicX Carrier Grade Voice Solutions are highly-scalable, meeting any and all performance and functionality requirements of National, Tier 1 and Tier 2 Carriers, Cable Companies, Mobile Companies, CLEC's, ILEC's, IXC's and Wholesalers.
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Unique to TeleDynamicX, our SCP based dynamic routing layer seamlessly interfaces to ALL Legacy and Next Generation Network Switching Architectures providing connectivity to ANY TDM and VoIP switch, Gateway, SBC, IP-PBX, Mobile Switch, etc., using ANY signaling protocol.

Example Integration to Sonus Switching Architecture

With rich in-call US Domestic and International routing feature sets, TeleDynamicX supports multiple network-wide routing paradigms including, LCR / QoS destination based routing, ToD / DoW routing, vendor and trunk level load balancing, routing by millions of subscriber ANIs / CLIs and dialed numbers, support for millions of peering partner numbers, local call determination, on platform LNP and CNAM dipping, fax screening.. and much more. Supported by our BSS/OSS Solutions, TeleDynamicX provides standardization and optimization for all key Telecommunications back office processes, improving completeness, accuracy and time to perform all operational and management tasks. Routing can be centrally managed, changed on the fly and pushed to satellite Service Control Points that interface using the signaling protocols of the associated switches. This unique capability overcomes many of the issues of optimally managing and controlling diverse switching environments and at the same time generates cost savings significantly greater than implementing our solutions.
CONTACT International: USA: +357 26 813753 +1 210 380 0458 http://www.teledynamicx.com sales@teledynamicx.com

New Routing Paradigms for Voice Calls


TeleDynamicX network-wide, intelligent routing allows operators to go beyond static, priority order, destination based routing and implement unique features and benefits including:
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Management of the entire networks routing policy from a single location. Creates a platform for future centralized access to third party databases. Incorporation of legacy and/or lower cost switching platforms. Overcomes routing limitations within existing switches. No limitation with respect to network switch types deployed. Faster time to market with new and/or improved routing products. Vendor call throttling by routing table. Network-wide vendor load balancing. Network-wide trunk level load balancing [Priority Order, Round Robin, and %]. Trunk output limitation and trunk level ToD / DoW availability settings. Direct NOC interface to A-Z routing table with over-rides and cost impact visibility. Immediate ingress and egress path blocking at a carrier and trunk level. Call process blocking for invalid number lengths. Special routing for video calls and local call routing. Unlimited routing tables / products. True least cost destination routing [LCR] / up to sell rate / with margin protection. Destination routing by LCR and QoS / a mix of both. Routing based on local routing number (LRN) or dialed number. Automatic QoS / price routing provisioning without manual intervention. Jurisdictional screening with custom treatment of invalid ANI / CLIs. Time of day / day of week routing. Round Robin routing for all or selected destinations. Percentage routing for all or selected destinations. Combined routing types, LCR, Round Robin, %, within one routing table. Manual and scheduled synchronization to all switches with call simulation. Support for 100s of millions of individual peering partner or subscriber originating and dialed numbers or number patterns.

Call Flow Simulation


Whilst the benefits of intelligent routing with rich in-call routing feature sets are evident, we also understand that network operators need an ability to simulate call flow in order to track the many call routing possibilities. Accordingly, to support Network Operations testing of world-wide call routing, a full call simulation module is also provided detailing call flow logic.
CONTACT International: USA: +357 26 813753 +1 210 380 0458 http://www.teledynamicx.com sales@teledynamicx.com

Cost Reduction Opportunities


Implementing quality BSS/OSS Solutions combined with in-depth reporting provides standardization and optimization for all key Telecommunications back office processes,
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improving completeness, accuracy and time to perform all operational and management tasks, thereby generating cost savings. TeleDynamicX is a best in class BSS/OSS solution and provides a single business interface for the integration of commercial and network operations policies and processes. However, price competition and changes to FCC regulations is requiring that greater focus is placed on cost management and the implementation of the underlying support systems. TeleDynamicX Solutions meet these challenges and provides Cable based service providers with the ability to achieve the following operational improvements and cost savings: All National Subscriber to Subscriber calls, irrespective of the call origin, can be retained On-NET. This would eradicate the high cost of traffic offload to intermediate vendors. Off-NET National calls from any Subscriber can be routed to CLEC and ILEC peering partners, with screening support for 100s of Millions of 10 digit numbers. All inbound calls can be dipped off the TeleDynamicX Platform to inhouse or third party Local Calling Area databases and routed accordingly. The TeleDynamicX Number Portability Platform provides access to a local copy of our Neustar maintained number portability data, at lower than competitor charges. By enabling Cable based service providers to properly identify, route and rate traffic based on the actual terminating carrier, margin exposure to cost differences between carriers is significantly improved. The TeleDynamicX CNAM Platform provides access to our hosted CNAM data at lower than competitor charges. Fax numbers can be screened by Originating and / or Dialed Number and special routing implemented. Owned 8XX numbers can be retained On-NET with POTs number translation and route forwarding based on Time of Day / Day of Week. Off-NET International calls from any Subscriber can be IMTd, or subject to the switching architecture, routed directly to the most cost effective International gateway.
CONTACT International: USA: +357 26 813753 +1 210 380 0458 http://www.teledynamicx.com sales@teledynamicx.com

Network utilization can be increased by eradicating port clogging from short dialed numbers and by load balancing vendors and trunks. Lower rates can be negotiated with National and International peering partners by providing guarantees with respect to the accuracy of dialed numbers forwarded matching peering partner number requirements.

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Costs can be reduced and revenues increased by the implementation of routing in Minutes not Days. Time of Day / Day of Week vendor rates can be utilized via by Time of Day / Day of Week Routing. The TeleDynamicX C-SCP architecture allowing operators to interface to Any Switch using Any Signaling protocols reduces reliance on single vendor switching solution and the required level of intelligence within switches, thereby reducing CAPEX and extending the life of legacy switches.

New Business Opportunities and Market Differentiators


Subscriber CLI / ANI and /or subscriber dialed number based routing provides opportunities to offer differentiated quality based termination and pricing, including the ability to: Offer consumer groups quality graded termination services at different price points and associate cost points. Offer IP-PBX business customers guaranteed Gold / Silver / Bronze Products without reference to Ingress Trunks i.e. route VIP calls differently to other parts of the business. Provide IP-PBX business customers additional fraud protection by automatic call blocking depending on destination, CLI / ANI and / or Time of Day / Day of Week. With screening support for 100s of Millions of 10 digit numbers, all inbound calls from peering partners or wholesale customers can be routed On-NET to Owned subscribers or to other peering partners, providing opportunities for reciprocal agreements, revenue generation and margin improvement. In addition, with the explosion of fixed line smart phones offering video as well as voice calls, back end routing challenges can also be assisted by screening for video calls within the TeleDynamicX platform and applying appropriate routing, improving call network management and cost.

CONTACT

International: USA:

+357 26 813753 +1 210 380 0458

http://www.teledynamicx.com sales@teledynamicx.com

Data Visibility
Pricing for telephony by Cable based service providers is generally based on an All you can Eat flat rate or Bundled flat rate Services model with certain International destinations being charged per minute and added services being charged per service. However there is often little visibility of revenues, associated costs and margins. Subject to the availability of and access to the Cable based service providers data, for example data contained within CDRs and CRM systems, TeleDynamicX InSight can provide feature rich digital Maps, Charts, Gauges, Dashboards and drill down data displays to provide the required visibility. Helping decision makers to reduce costs and increase profitability business intelligence In addition, with TeleDynamicX AnalyticX, telecom analysts, managers and executives can easily navigate data, finding trends, spotting patterns and 'drilling down' without the need for specialist IT staff. Traffic, revenue, cost and margin trend analyses by NPA NXX X / LATAOCN / Switch / Vendor help to reduce fraud and improve network load balancing. Analysis of Off-NET traffic patterns and volumes can help identify further potential termination cost savings. For example by drilling down through traffic terminated with relationship vendors to identify the underlying actual carriers of record, cost saving opportunities can be identified and additional peering agreements entered into.

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CONTACT

International: USA:

+357 26 813753 +1 210 380 0458

http://www.teledynamicx.com sales@teledynamicx.com

About TeleDynamicX
TeleDynamicX is a global provider of advanced solutions for telecoms operators in Back Office Management, Centralized Dynamic Routing and Number Translation Services, improving completeness, accuracy and time to perform all operational and management tasks - generating
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cost savings greater than the cost of implementing our solutions.

Who and Where We Are


TeleDynamicX has a 12 year history of technical expertise, growth and profitability. We have regional bases in the USA, Switzerland, Germany, Cyprus, Russia, Kyrgyzstan and our solutions manage over 35 Billion Minutes of voice traffic annually.

TeleDynamicX Core Applications


TeleDynamicX core applications have been developed for and implemented to a wide variety of telecoms requirements; both as off the shelf solutions and tailored to meet individual requirements. The core applications are:

TeleDynamicX International provides feature rich management of International Dial Codes,


Buy Rates, Sell Rates, Least Cost / Best Quality Routing, Billing & Accounting, Traffic flows and Profitability.

TeleDynamicX US Domestic Offers comprehensive management of US Domestic LERG Dial


Codes, LATA/OCN, NPA NXX X Buy and Sell Rates, NPA NXX X Least Cost Routing, Traffic and Profitability visibility.

TeleDynamicX Dynamic Routing provides advanced In-Call routing feature sets, including
Vendor Call Throttling, Network-wide Vendor Load Balancing, Vendor Trunk Level Load Balancing, NOC over-rides, Peering Partner and Subscriber Number and Pattern routing; and much more..

TeleDynamicX InSight provides access to prebuilt data visualization Business Intelligence


tools including digital Maps, Charts, Gauges, Dashboards and drill down data displays, helping decision makers to reduce costs and increase profitability across their networks.

TeleDynamicX AnalyticX Is a highly scalable Business Intelligence application that very


quickly enables telecom analysts, managers and executives to navigate data, finding trends, spotting patterns, 'drilling down', 'slicing and dicing' enterprise data without the need for specialist IT staff.

TeleDynamicX Converged Service Control Point (C-SCP) provides a highly efficient


and scalable cost-effective infrastructure for centralized routing and number translation services, representing the core of an operators next-generation multi-signaling, multi-switch routing infrastructure.

CONTACT

International: USA:

+357 26 813753 +1 210 380 0458

http://www.teledynamicx.com sales@teledynamicx.com

TeleDynamicX Solutions Implementation, Roll Out, Training and Support


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Our solutions implementation and roll out strategies utilize the same quality assurance processes and project planning tools that we apply to our software development in order to ensure the highest quality as well as real time customer involvement with a focus on testing.

Our Approach
Every client implementation is different, has different objectives and will have different strategies to achieve them. The TeleDynamicX platform is massively scalable and flexible; this enables solutions to be fit to any shape or size of problem. This flexibility requires us to be expert in helping you to understand what is possible and to document what you want to achieve.

Our Experience
At TeleDynamicX we have 100s of man years of experience ranging from a deep understanding of all signaling protocols to business strategies. The founders of the company gained their experience from long careers in telecoms including the privatization of National Telecommunications Companies to the creation of over a dozen telecoms based companies, two of which have gone public.

Sample Implementation Plan


Deploy On-Site TeleDynamicX Consulting Staff A senior project manager would be
based with the Cable Companys core team to fully disseminate knowledge of the TeleDynamicX Out of the Box Solutions and to determine additional business and interface requirements.

Planning & Proof of Solution Generate a detailed plan and specification documents. At
this stage utilizing the TeleDynamicX hosted platform to demonstrate, aid discussion and to test development against.

Additional Development Create and test additional business requirements and interfaces to
in-house systems.

Build and Test Lab System Build a scaled down version of the system to be installed in the
onsite Lab to effect initial testing of call request from the switching fabric to the C-SCP, the return of a route and the collection of CDRs.

Test Developed Interfaces Load manually and via developed interfaces the Lab system with
initial data required for BSS/OSS Lab functionality testing. Use traffic generators to load test the TeleDynamicX C-SCP.

Business Requirements Review Requirements change over time especially in the light of
new information. Work collaboratively with client to fully explore previously unseen requirements.

Live Traffic Pilot Test System Build a subset of the full system to test live traffic. At this
stage the Lab system is moved to production while building out to cluster the key components of the system.

Roll Out TeleDynamicX has established relationships with numerous third party telecoms and
TeleDynamicX knowledgeable consultants who are drafted on to our team for multi location implementations to augment our centralized implementation and training structures.
CONTACT International: USA: +357 26 813753 +1 210 380 0458 http://www.teledynamicx.com sales@teledynamicx.com

Training On Site/Remote
We fully understand that without proper training even the best designed systems can under perform. We also understand that no one training method meets all needs. That is why we implement training from onsite to across the wire, one on one and in groups.
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Online Training
A key tool in the support for our training environment is the utilization of the latest conferencing technology that enables on-line, interactive training to be delivered direct to the trainees desk. Training can be provided on a one to one basis or on a remote group basis with participants on individual computers and even in separate locations worldwide. Benefits of our remote training approach include: Travel time and costs are eradicated and schedules can be established to fit in with existing workloads and the TeleDynamicX implementation process. Our experience has shown that providing short training sessions of up to an hour over a period of time increases the effectiveness of the training. This many and often approach is greatly facilitated by the online approach. Training small groups of staff who perform the same role together has knowledge retention benefits. In many multi-location firms there are often staff members in the same functional role but in different offices. As new features are added and additional modules implemented, staff can get up to speed very quickly, thereby helping them to be more productive.

Key Process Training


Some processes are very important to an organization so training has to reflect this. In certain cases we would shadow a member of your staff and guide them through each process a number of times to monitor their progress and ascertain when they have reached a level of proficiency to continue unaided. This could include, for example, the provisioning of switches, trunks, customers and vendors or, for example, the import of vendor / customer tariffs, import / insert of dial codes and the administration of routing.

Training Materials
We maintain a centralized team of dedicated experts whose primary role is to test and document new and updated functionality, as well as changes to the TeleDynamicX GUI and user experience. All documentation is published in Help file format, as well as HTML documents, PDF documents and WORD documents. This enables us to deliver training and help where it is required.

CONTACT

International: USA:

+357 26 813753 +1 210 380 0458

http://www.teledynamicx.com sales@teledynamicx.com

24/7 Support
TeleDynamicX is committed to providing the very best 24-hour customer support experience and adapting to meet the changing needs of business.

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Telephone/Email/Online Support
Regardless of what media you use to contact support, we have the systems to be able to effectively manage your issues. Customers are provided with web based access to our support ticketing system where they can open a ticket/set the severity level/access and annotate previous tickets, use the Knowledge Base and FAQs section, download documentation and check on release and patch availability. Hotline telephone numbers are also provided to customers for serious issues.

Centralized Support Personnel


We have support personal in the USA, Cyprus, Germany, India and Kyrgyzstan. Our support personnel are embedded within the development, documentation and training teams so they have seen the product from the ground up and can assist with support requests efficiently and effectively.

On-Site Support Personnel


For larger customers, we would propose extending the role of the on-site implementation and training consultant to include front line support, as well as the on-site period. The on-site period could be, for example, for one year or a permanent role.

Automatic Monitoring Systems


Embedded software routines constantly check critical events e.g. continual receipt and processing of CDRs. With respect to the TeleDynamicX Production Servers, we deploy the NMS package Zenoss to monitor SNMP traps as well as running customized monitoring scripts on guest servers. We detect most hardware/software issues on the deployed platforms. As events occur that weren't trapped we develop new monitoring scripts to catch them. To detect total power failures and site isolation due to fiber cuts and access gear failure, we launch periodic SNMP polls and/or call queries (from platforms in Dallas, Manassas and San Antonio) to verify that we get a valid response. For the TeleDynamicX C-SCPs, we also use the vCenter Server Alarm process to trap any of the nearly 200 alarm conditions detectable by an ESX/ESXi host or by vCenter Server.

Hardware and Operating Systems Support


Because of the critical nature of the TeleDynamicX platforms, four hour critical response time support from the hardware vendor is included to ensure that if, for example, a server ethernet switch or iSCSI SAN component fails, the hardware vendor will be there within four hours with replacement parts.

CONTACT

International: USA:

+357 26 813753 +1 210 380 0458

http://www.teledynamicx.com sales@teledynamicx.com

General
Our web site http://www.teledynamicx.com/ provides further information about the capabilities of our TeleDynamicX Solutions and the following PDFs can be downloaded or forwarded to you by email on request.
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TeleDynamicX Overviews
Lift the Routing Layer above the Switching Fabric The Next Generation Centralized Routing Architecture TeleDynamicX Corporate Profile TeleDynamicX Overview

TeleDynamicX International
AnalyticX Carrier Management Customer and Vendor Billing Customer Tariffs Dial Code Management InSight Reports and Dashboards Network Operations Support Routing Paradigms Subscriber Number Management Traffic Agreements Traffic and Margin Monitoring Vendor Tariffs

TeleDynamicX US Domestic
AnalyticX Carrier Management Customer and Vendor Billing Customer Tariffs Dial Code Management InSight Reports and Dashboards Network Operations Support Routing Paradigms Subscriber Number Management Traffic Agreements Traffic and Margin Monitoring Vendor Tariffs

Please do not hesitate to contact us should you require further information or wish to initiate initial discussions and demonstrations. We look forward to hearing from you. contact@teledynamicx.com http://www.teledynamicx.com/

CONTACT

International: USA:

+357 26 813753 +1 210 380 0458

http://www.teledynamicx.com sales@teledynamicx.com

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