Human-Computer Interaction

Shelby Schellenger Emporia State University

Information Mercenaries

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Social Informatics

Data or Knowledge

The Uncanny Valley

Augmented Reality

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Social Informatics
the interdisciplinary study of the design, uses, and consequences of ICTs that takes into account their interaction with institutional and cultural contexts. (Kling, 1999, p. 1) A body of rigorous empirical research that focuses on the relationships among people, ICTs, and the social structures of their development and use. (Lamb & Sawyer, 2005, p. 2) the intended and unintended social and organizational consequences of ICT-enabled change and change efforts (Sawyer & Eschenfelder, 2002 as cited in Rosenbaum, 2007)

Social Informatics

How do social contexts change and effect technology? How does technology effect social contexts and development?

These categories of technology and social context mutually effect and change each other. No Battle Plan Survives Contact with the Enemy Helmuth von Moltke

Social Informatics

Social context provides a need for which a technology is developed. With the new technology in play, it changes the social context which led to its development.

A good example of this principle in action could be texting.

Social Informatics

It is important to pay attention to the field of social informatics due to its direct impact on what we will witness and have witnessed in the LIS world.

The Social Network Analysis research method changed dramatically with technology and has been used in information seeking behavior studies. (Case, 2007)

Social Informatics

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Data or Knowledge
the word data (the givens) can be assumptions, facts, measurements, and so forth, expressed in either words or numbers. (Case, 2007, p. 64) knowledge is information that has been sifted, organized, and understood by a human brain (Case, 2007, p. 64)

Data or Knowledge

The following is from Nicholas Carr in Is Google making us stupid? In Platos Phaedrus, Socrates bemoaned the development of writing. He feared that, as people came to rely on the written word as a substitute for the knowledge they used to carry inside their heads, they would, in the words of one of the dialogues characters, cease to exercise their memory and become forgetful. And because they would be able to receive a quantity of information without proper instruction, they would be thought very knowledgeable when they are for the most part quite ignorant. They would be filled with the conceit of wisdom instead of real wisdom. Socrates wasnt wrong the new technology did often have the effects he fearedbut he was shortsighted. He couldnt foresee the many ways that writing and reading would serve to spread information, spur fresh ideas, and expand human knowledge (if not wisdom).

Data or Knowledge

People are using the internet for information seeking.

People are using the internet for entertainment.

Changes in how we think due to omnipresent technology may place their brains in a heightened state of stress. They no longer have time to reflect, contemplate, or make thoughtful decisions. (Small and Vorgan, 2008)

Data or Knowledge

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The Uncanny Valley

The Uncanny Valley

Mate Seeking Awareness of Mortality Disease Avoidance Cognitive Dissonance Norm Violation Religion

Wikipedia lists the following theories as to why such an effect might exist:

The Uncanny Valley

Recent research suggests that the effect may come from a mismatch in perception vs. expectation of the appearance of movement. (Kiderra, 2011)

Relevance:

Agent technology Robot Professionals

The Uncanny Valley

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Augmented Reality

a term for live direct or indirect view of a physical, real-world environment whose elements are augmented with computergenerated sensory input (Wikipedia, 2011)

Augmented Reality
Methods:

What is AR:

Heads-up Display Projection Handheld Where is AR:

Advertising Task Support Navigation Design History Games Translation

Sports Telepresence Apps such as Layar

Augmented Reality

One place AR may effect us as information professionals is the availability of information. Imagine instant viewing of metadata, reviews, ratings, notes, biographical information, related publications and more... with a glance at the physical object.

Tasks:

Shelf-reading Stacks Navigation Community

Augmented Reality

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Final Thoughts

Human-Computer Interaction and Technology effect and change how we have acted to how we will act. Knowing what is on the edge of advancing technology helps prepare us to serve more effectively. Social Informatics provides a theory base for the topic. Data or Knowledge questions how we find information. Uncanny Valley is a sense of unease about future tech. Augmented Reality is one of the next breakthroughs in how we see the world.
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Resources
Carr, N. (2008). Is Google making us stupid?. The Atlantic. Retrieved from http://www.theatlantic.com/magazine/archive/2008/07/is-google-making-us-stupid/6868/ Case, D. (2007). Looking for Information: A survey of research on information seeking, needs, and behavior 2 nd ed. Bingley, UK: Emerald Group Publishing Limited. Kiderra, I. (2011, July 14th) Your brain on androids. UC San Diego News Center. Retrieved from http://ucsdnews.ucsd.edu/newsrel/soc/20110714BrainAndroids.asp Kling, R. (1999). What is social informatics and why does it matter?. D-Lib Magazine, 5(1). doi: 10.1045/january99-kling Lamb, R. & Sawyer, S. (2005). On extending social informatics from a rich legacy of networks and conceptual resources. Information Technology & People, 18 (1), 9-20. Rosenbaum, H. (2007). Social informatics. Retrieved from www.slis.indiana.edu/faculty/hrosenba/www/Papers/si_07.pdf Sawyer, S. and Eschenfelder, K.R. (2002). Social informatics: Perspectives, examples, and trends. Annual Review of Information Science and Technology. 36(1), 427-465. Small, G. & Vorgan, G. (2008). iBrain: Surviving the technological alteration of the modern mind . New York, NY: HarperCollins Publishers Inc. Wikipedia Augmented Reality. (n.d.). Retrieved November 17, 2011 from: http://en.wikipedia.org/wiki/Augmented_reality Wikipedia Uncanny Valley. (n.d.). Retrieved November 17, 2011 from: http://en.wikipedia.org/wiki/Uncanny_valley

Link List

Link List

Most images from http://office.microsoft.com/en-us/images/?CTT=97 Mercenary from http://fc08.deviantart.net/fs50/f/2009/259/3/6/Mercenary_by_emmayarde.jpg Uncanny Valley image from http://www.davidherrold.com/2011/08/26/the-uncanny-valley-and-corporate-social-media/ Twins image from http://zeppelinruc.wordpress.com/2011/05/30/zepelim-uncanny-valley/ Robot girl image from http://www.popularmechanics.com/technology/engineering/robots/4343054 Social Informatics Video from http://youtu.be/NLlGopyXT_g Data or Knowledge Video from http://youtu.be/zGY_RjqlSRU?t=1m42s Uncanny Valley Video from http://youtu.be/q5mYK2Ht-b0 Augmented Reality Video from http://youtu.be/AsD0DuPT1GI

Social Informatics Discussion

How have technology changes changed how you relate to your family? Your friends? Strangers? Have you ever used ICT for an off-label purpose? What technology (fictional or cutting edge) do you want to exist or have that would change how you relate to others?

Data or Knowledge Discussion

Have you noticed an effect like Carr or Small describe? What are the up-sides to such a change? When was the last time you engaged in deep reflection and long-term focus on something?

Uncanny Valley Discussion

Have you ever experienced this phenomenon? If so, why do you think this occurred? If not, why not? What do you think about increasing humanization of corporations, robots, or animation?

Augmented Reality Discussion

What happens when social networking embraces the augmented reality concept? What use would you like to have augmented reality serve? If you were to develop an augmented reality product for LIS, what would it be?

Social Informatics Activity

First, line up according to the most technologically advanced cell phone models. Ask a question about the next person in line toward advanced. Next, work amongst the group to determine who uses ICT the most and lineup in this fashion. Ask a question about the next person in line toward high use.

Data or Knowledge Activity

The presenter will state a piece of data. The group will work together to decide their favorite context or explanation which could make this data into knowledge. Repeat a few times as necessary.

Uncanny Valley Activity

Each individual think of something which is human in appearance or action but isn't human from popular culture, literature, mythology, pretty well whatever. In a circle, act or describe this thing and have the group place its location on the uncanny valley chart.

Augmented Reality Activity

Decide amongst yourselves who will be the augmented reality user. Choose only one. This person will stand (or sit) and close their eyes and must keep them closed. The rest of you will act as augmented reality by providing sensory inputs to the user they wouldn't otherwise have.