HP V-Series Switch Hardware

Module 9

Objectives
This module familiarizes you with the hardware of the HP V, or Value, Series switches. You will learn to identify the basic LEDs on these switches and use these LEDs to troubleshoot common problems. You will also learn about the hardware accessories that you might encounter with these switches. By the time that you have finished this module, you should be able to:

Identify LEDs on HP V-Series switches Follow the correct procedure to determine whether to replace HP V-Series switches with power problems Recognize fault conditions on HP V-Series switches Reset HP V-Series switches that support hardware resets Identify accessories for HP V-Series switches, including small form-factor pluggable (SFP) transceivers and external redundant power supplies (RPSs)

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V-Series LEDs
V-Series LEDs
V-Series LEDs

Power Port Diagnosing Power Problems Diagnosing Self Test Failures and Fault Conditions

Hardware Reboots and Resets Accessories for HP V-Series Switches

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First, you will examine the LEDs on V-Series switches. These LEDs are quite similar to those you learned about on the A-Series and E-Series switches. Therefore, the discussion will be quite brief. (If you need more help, refer to the earlier modules.)

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LED Types

LED Types
V-Series switches generally have two types of LEDs: Power Port LEDs (status and activity of specific ports):
Port PoE

activity compatibility and supply (some models) operation speed

Full-duplex

Connection

HP V1910-24G-PoE(365W) switch only: RPS LED

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V-Series switches generally have only two types of LEDs:

Power LEDIndicates whether the switch is booted up and receiving power. Because only one V-Series switch has a Fault LED, the Power LED often also indicates fault conditions by glowing in different way. You will learn more a bit later. Port LEDsReport on the status and activity of specific ports. The V-Series Port LEDs resemble those on other HP switches. Some switches have only one LED per port, which indicates both status and activity (and possibly speed). Other switches have two LEDs per port, also indicating full-duplex operation or PoE compatibility and supply (for PoE switches). Some of these switches also have Mode buttons that toggle a single LED through several functions. (See Module 6: HP E-Series Switch Hardware for information about Mode buttons.)

The HP V1910-24G-PoE (365W) also provides an RPS LED; you will learn about the RPS later in this module.

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Identify LEDs on HP V-Series Switches

Identify LEDs on HP V-Series Switches

Link/Act LEDs FDx LEDs

HP 1700-8 Switch

Power LED

Spd LEDs: Off = 10 Mbps On = 100 or 1000 Mbps

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The slide illustrates the location of these LEDs on an HP V1700-8 switch. The locations are similar on these switches:

HP V1410 Series switches HP V1400 Series switches HP V1810G Series

Remember to view the number for the port LED and match it to the number on the port because ports are not always assigned IDs in the same order on every switch. On these switches, each port has three LEDs associated with it. The Link/Act LEDs show whether the port has a connection (the LED is on) and whether there is activity on that connection (the LED flashes). The other LEDs report on other characteristics of the link such as its speed and duplex mode (an illuminated FDx LED indicates full duplex mode). You will typically be most interested in the Link/Act LED because this LED signals possible problems with a connection. If the LED is off but the port has a physical connection, look for physical problems (a bad cable, connector, and so forth) and data link problems (on a managed switch, the port is disabled, the duplex mode is mismatched, and so forth). Note that the V1410-8G is unique in that its LEDs are on the front panel, but its ports on the back.

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Identify LEDs on HP V1910, V1905, and V1900 Series Switches

Identify LEDs on HP V1910, V1905, and V1900 Switch Series

HP V1910-24G-PoE(170W)

Mode button Mode LED

Port LEDs Speed mode = Link/Activity PoE mode = State of PoE

HP V1905-10G-PoE

HP V1905-24-PoE

Port LEDs

Link/Activity Duplex PoE status

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On the V1910 switches, look for the port LEDs on the right side of the front panel. Each 10/100/1000 Mbps Ethernet port has two LEDs associated with it, which function much like the Link/Activity LEDs about which you have already learned. However, one LED, which is green, indicates a 1000 Mbps connection, and the other, which is yellow, indicates a 10/100 Mbps connection. (The V1910-48G provides only one LED per port, but since it glows two different colors, you can interpret it in the same way.) When you are examining V1910-24G-PoE(170W) and V1910-24G-PoE(365W) switches, remember that they have a Mode button. If the Mode LED next to the button is solid green, the port LEDs behave as described for other V1910 switches. But if this LED is flashing, the port LEDs indicate whether the port is providing PoE (green), is over-subscribed and cannot provide the power that the connected device needs (flashing green), or is not providing PoE (yellow). Make sure to press the Mode button to see the information pertinent to the situation. The V1905 Series switches provide similar port LEDs to those shown on the previous slide, indicating status/activity and duplex mode. However, these switches do not provide Speed LEDs because their ports support only 10/100 Mbps connections. On the V1905-10G-PoE and V1905-8-PoE switches, one LED per-port reports specifically on the PoE status; you do not need to click a Mode button.

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Note On the V1910-48G and V1905-48, look for the port LEDs over the ports themselves rather than grouped together on the right of the panel. If you need more information about a specific LED, refer to the latest documentation for the switch that you are servicing.

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Identify LEDs on V1405C and V1405 Desktop Switches

Identify LEDs on HP V1405C and V1405 Desktop Switches

HP V1405C-5G

Port LEDs Flash = Activity On Gigabit only: Green = 1 Gbps Yellow = 10/100 Mbps
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Power LED (illuminated logo)

Several switches in the HP V1405 Switch Series do not have labeled Power LEDs. Instead, the logo on the right side of the front panel is illuminated when the switch is powered on. These switches include:

V1405C-5 V1405C-8 V1405-16 Desktop V1405C-5G V1405C-8G V1405-16G Desktop

(These switches were formerly branded as OfficeConnect Unmanaged switches; you might see that label on the switch.) These switches have only one LED per-port, so that LED conveys all information about the port; a solid glow indicates a connection and blinking, activity on that connection. On the Gigabit switches, the color of the LED indicates the speed (green for 1000 Mbps and yellow for 10/100 Mbps).

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Identify Dual-Personality and SFP Port LEDs

Identify Dual-Personality and SFP Port LEDs

You might see: A numbered LED or an LED next to the SFP or dualpersonality port Module LED
HP V1810G-24

HP V1900-8G

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As you learned in the previous module, some HP V-Series switches provide small form-factor pluggable (SFP) ports, which accept SPF transceivers that in turn provide interfaces for fiber optic connections. Other HP V-Series switches have dualpersonality ports, which can accept either a Base-T connection or an SFP transceiver. On some HP V-Series switches, such as the V1810G-24 switch shown in the slide, each dual-personality port is a single physical port. On others (the HP V-Series switches that were formerly branded as 3Com), the dual-personality port consists of two physical portsone of which accepts a Base-T connection, one of which accepts an SFP transceiver, and only one of which can be active at once. Depending on the switch, you will find the LEDs that report on the SFP or the dualpersonality ports in different locations.

Numbered LED or Port LED

You will find it simple to locate the LEDs for the SFP ports on HP V1910 Series switches. Just like LEDs for the 10/100/1000 Base-T Ethernet ports, these LEDs are located either over the SFP port or at the right of the front panel, numbered with the same numbers as the SFP ports. Similarly, when the dual-personality port consists of a single physical port, the port LEDs resemble those for the switchs Base-T Ethernet ports. If these LEDs indicate problems, check both the cable and the SFP transceiver (or mini-GBIC). Make sure that the transceiver is installed correctly.
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The HP V1905-24, V1905-24-PoE, and V1905-48 switches have two physical ports for the dual-personality port. Both ports share the same Link/Activity and Duplex/SFP LEDs. The LEDs behavior depends on which port is in use. (If both ports are connected, by default, the SFP port takes priority, and the other connection does not come up.) When the 10/100 port is in use, the LEDs behave like other 10/100 port LEDs on this switch. When the SFP port is in use, the Link/Activity LED indicates the status of the connection while the Duplex/SFP LED indicates whether a module is installed (green for installed, even if the connection is down). If the Duplex/SPF LED indicates that the module is installed, but the other LED is off, check both the cable and that the SFP transceiver is well-mounted. The dual-personality port LEDs for the HP V1905-8-PoE are similar; however, the second LED is called Duplex/Module Active.

Module LED
Other HP V-Series switches provide a separate LED for the SPF port within the pair. Therefore, you must look for that LED when troubleshooting the connection. These switches include the following:

HP V1905-10G-PoE HP V1900-8G

The name of this LED begins with Module (Module Present or Module Active, respectively). Similarly, the OfficeConnect Managed FX9 switch provides a Module Status LED for its SFP port (which is not part of a dual-personality port pair). These Module LEDs turn on when an SFP transceiver is installed in the corresponding SFP port and has established a connection. If the SFP port has a connected cable, but the LED is not illuminated, then the SPF transceiver might not be well-mounted or the cable might be faulty.

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Procedure for Power Failures

Procedure for Power Failures

1 Check the power supply at both ends
Problem solved?
No Yes

Power cord was loose

Use a known good outlet

Problem solved?
No Yes

Use new outlet

Use a known good power adapter

No

Replace switch
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Problem solved?

Yes

Replace power adapter (if covered)

When a switch is connected to a power source, but its Power LED does not illuminate, then the switch has a problem related to power. When you are called in to troubleshoot such a problem, follow the procedure indicated in the slide: 1. 2. Check the power supply at both ends, looking for a loose connection. If this does not solve the problem, connect the switch to a known good power outlet (preferably, one that is successfully supplying power to a switch of the same type). If this does not solve the problem, try using a different power adapter. Refer to the products specifications for a list of supported adapters. Preferably, use a known good power adapter, one that is successfully supplying power to a switch of the same type. If this solves the problem, tell the customer to use a different power adapter. Replace the adapter if it is covered by the warranty or service contract. If the new power adapter does not solve the problem, replace the switch.

3.

4. 5.

For an unmanaged switch, you simply need to install the new switch. For managed switches, you might need to complete the initial configuration and reload the customers configuration on the new switch. The next module gives guidelines.

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Procedure for Power Failures on PoE-Powered HP V1810G8Switches

Procedure for Power Failures on PoE-Powered HP V1810G-8 Switches

1 Use known good RJ-45 cable
Problem solved?
No Yes

Use new cable

Check the power on the PoE source

Problem solved?
No Yes

Use new outlet

3
Replace switch
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Check the port priority

No

Problem solved?

Yes

Retain new priority

HP V1810G-8 switches can be powered by PoE instead of by a traditional power source. When they are, you must use a different procedure to troubleshoot. First, use a known good RJ-45 cable to connect the V1810G-8 port 1 (the port that receives PoE) to the PoE power source (which might be an injector or a PoE switch). If this does not solve the problem, check the PoE source and verify that it has enough power to supply to the V1810G switch (15W). Finally, if the PoE source is a switch, have the switch administrator check the PoE priority of the port that connects to the V1810G-8. The priority must be high enough to ensure that the switch will deliver power to the V1810G-8. Once you are certain that the PoE source is delivering the proper amount of power, check the V1810G-8 Power LED. If it is still not illuminated, the switch has failed. Replace it.

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HP V1400, V1410, and V1700 Switch Series Fault Condition

HP V1400, V1410, and V1700 Switch Series Fault Condition

Determine if self-test failed:
If

Port LEDs do not match the picture, self-test has failed

Power cycle the switch twice to confirm failure

HP 1400-24G, 1410-24G, or 1700-24 HP 1400-8G, 1410-8G, or 1700-8
Unconnected ports Unconnected ports

Before Speed pressing LED on FDx LEDs on Link/Act and Speed LEDs off
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Link/Act and Mode LEDs off

You might also need to troubleshoot problems with Port LEDs that are not illuminated when the port is connected. However, the procedure for troubleshooting these problems (checking the Ethernet cable and so forth) is the same as that on HP A and E-Series switches. Therefore, this module will not cover this procedure. Instead, you will focus on recognizing and dealing with fault conditions on various VSeries switches, beginning with the V1400, V1410, and V1700 Series. You might be called in to look at a switch for which the Power LED is illuminated (so it does not have a power problem), but seems to be experiencing problems. Perhaps the switch is not forwarding traffic. Additionally, in the case of a V1700 Series switch, you might not be able to access its Web browser interface. You can verify that the switchs self-test has failed by power cycling the switch, waiting a moment, and then checking the LEDs for the unconnected ports. All port LEDs temporarily illuminate while the switch completes its self test, but most of the LEDs for the unconnected ports should then turn off. On a V1400-8G, V1410-8G, or V1700-8 switch, only the FDx LEDs for unconnected ports should be illuminated. On a V1400-24G or V1410-24G, before you press the Mode button, all of the port LEDs should be off and the Speed LED should be on. If the switchs unconnected port LEDs do not match this description and remain lit, the self test has failed. Power cycle the switch again to confirm the failure. Then, if the problem is not solved, replace the unmanaged switch. For the V1700 switches, you

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should first attempt to return the switch to its factory default settings and see whether that repairs the problem. You will learn how a bit later in this module.

HP V1910 Series Fault Condition

HP V1910 Switch Series Fault Condition

Symptom:
Power Port

LED blinking slowly (3Hz)

LED blinking slowly yellow*

HP V1910-24G-PoE(170W)

Problem: Self-test failed Solution:

Access

Boot ROM Menu and bypass the configuration or reinstall software necessary, replace switch Port LED blinking? Power LED blinking?

If

*On the V1910-48G, the port LEDs are off.

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On V1910 Series switches, you can recognize a POST failure by examining the Power LED. This LED blinks at 1 Hz while the switch boots up. If the LED continues to blink slightly more rapidly (at 3 Hz), the POST has failed. Wait several minutes to confirm. The Port LEDs that failed the POST will also blink slowly yellow at 3Hz (however, they will be off on a V1910-48G). You should power-cycle the switch to verify the failure. Next, you should power cycle the switch again and press [Ctrl+B] when prompted during the boot process. Then attempt to load known good software on the switch or to bypass a bad configuration. The V1910s Boot ROM menu is just like the one that you learned how to use in Module 4: Basic Management of HP A-Series Switches. (Of course, if your attempts at fixing the switch do not succeed, you should escalate the problem or replace the switch as appropriate.)

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HP V1905 Series Fault Condition

HP V1905 Switch Series Fault Conditions

Symptom: Power LED yellow Problem: Self-test failed Solution:
Access If

failsafe mode (covered in next module)

necessary, replace Power LED

HP V1905-10G-PoE
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On the V1905 Series switches, you can recognize a self-test failure by the Power LED glowing yellow. (This might occur when one or more ports have failed.) Again, confirm the failure with a power cycle. If the problem persists, you must access failsafe mode and attempt to reset the configuration or load good software on the switch. You will learn how in the next module.
Note The V1905-10G-PoE switch does not support fail-safe mode.

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HP V1900-8G and OfficeConnect Managed FX Switch Fault Conditions

HP V1900-8G and HP OfficeConnect Managed 9 FX Switch Fault Conditions

Symptoms
Status Alert

Problem = Self-test failed Solution = Access CLI and

collect information or reinstall software
HP V1900-8G

LED is yellow (V1900-8G) LED is solid orange (OfficeConnect Managed 9 FX)

Status LED

HP OfficeConnect Managed Switch 9 FX FX

Alert LED
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The V1900-8G and OfficeConnect Managed 9FX switches have special LEDs that indicate problems, the Status LED or Alert LED, respectively. When this LED is on, the switch is experiencing a problem of some sortfor example, the software might have become corrupted. If possible, you should access the CLI, as you will learn how to do in the next module, and collect diagnostic information. You can reinstall software from the CLI as well. On the V1900-8G switch, you can also access the fail-safe menu and attempt to fix the switch from there (the next module explains how). If you cannot reach the CLI or solve the problem in the failsafe menu, you might need to escalate the problem or replace the switch as appropriate.

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HP V1810G Switch Series Fault Condition

HP V1810G Switch Series Fault Condition

Blinking Fault LED
Self

test failed; power-cycle twice to confirm failed; power-cycle twice to confirm

Blinking?

Blinking Fault LED and Port LED

Port

Blinking?
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The HP V1810G Switch Series also has a specific Fault LED. This LED blinks to indicate a problem. If it is blinking, but none of the Port LEDs is blinking, the switch system itself has failed its self test or experienced another fatal error. Power up the switch two times to confirm the problem. You can try resetting the switch to its factory default settings to fix the problem; you will learn how to do this later in this module. You might also need to reinstall its software. If both the Fault and a Port LED are blinking, that port has failed. You might need to replace the switch.

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Hardware Reboots and Resets

Hardware Reboots and Resets
V-Series LEDs Hardware Reboots and Resets

Reboot Switches Execute a Hardware Reset to Factory Default Settings

Accessories for HP V-Series Switches

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You will now learn about tasks that you can perform using the switch hardware itself (no need to access the switchs management interface): rebooting the switch and resetting the switch to factory default settings.

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Reboot HP V-Series Switches

Reboot HP V-Series Switches

Switches with no Reset button

Power cycle (remove and restore the power adapter) Press the Reset button for a warm reboot and self-test Power cycle for a hard reboot and self-test

HP V1810G Switch Series

Reset button
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Rebooting an HP V-Series switch is as simple as power cycling the switch; that is, removing the power adapter and then replacing it. On the HP V1810G Series only, you have the option of executing a warm reboot (also called a soft reboot), in which the switch gracefully shuts down and then restarts. For a warm reboot, press the Reset button on the front panel. A hard reboot might be necessary to deal with some problems; in this case, power cycle the switch.

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Reset HP V1810G Series Switches to Factory Default Settings

Reset HP V1810G Series Switches to Factory Default Settings

HP V1810G Switch Series
1. 2. 3.

Press the Reset and Clear buttons Release the Reset button When all three Mode buttons blink, release the Clear button

Reset button Clear button

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With the V1810G Series switches front panel buttons, you can also reset the switch to factory default settings. In this way, you can reset a faulting switch to known-good settings even though you cannot gain management access to it. Use a similar procedure as that for many E-Series switches: 1. 2. 3. Press the Reset and Clear buttons. Release the Reset button while holding the Clear button. When all three Mode buttons (circled in the figure in the slide) begin to blink, release the Clear button.

When the switch reboots, it runs the factory default settings including its IP address and password. (You can press and hold the Clear button on its own to reset only the password.)

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Reset HP V1700 Series Switches to Factory Default Settings

Reset HP V1700 Switch Series to Factory Default Settings

1. Remove the switchs power adapter. 2. Remove all cables. 3. Connect port 1 to port 2. 4. Reconnect the power adapter. 5. Wait at least 40 seconds before disconnecting port 1 from port 2. No Reset or Clear button

Cable ProCurve 1700-8 Switch

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You can also initiate a hardware reset to factory defaults on the HP V1700 Series switches although these switches have no Reset button. Follow these steps: 1. 2. 3. 4. 5. Remove the switchs power adapter. Remove all cables. Connect port 1 to port 2. Reconnect the power adapter. Wait at least 40 seconds before disconnecting port 1 from port 2.

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Accessories for V-Series Switches

Accessories for HP V-Series Switches
V-Series LEDs Hardware Reboots and Resets Accessories for HP V-Series Switches

Mini-GBICs SFP Transceivers External RPS

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You will now learn about the HP V-Series accessories that you might need to recognize and install, including:

Mini-GBICs, which are installed in SFP ports or dual-personality ports External Redundant Power Supplies (RPSs)

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HP V-Series Mini-GBICs

HP V-Series Mini-GBICs
Mini-GBIC
Gigabit-SX-LC Gigabit-LX-LC Gigabit-LH-LC

V1400

V1410

V1810G

V1700

1000BX-D SFP-LC 1000BX-U SFP-LC 100-FX SFP-LC 100BX-D SFP-LC 100BX-U SFP-LC

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You will need to know which transceivers a particular switch supports so that you can install the correct ones and so that you can recognize when a non-compatible transceiver is causing a fault condition. The table displays the wide variety of SFP transceivers, also called mini-GBICs, available for HP V1400, V1410, V1700, and V1810G Series switches. You might recognize these mini-GBICs from the HP E-Series Hardware module, as these mini-GBICs are also supported by many switches in that series.
Note Installing these mini-GBICs is simple. You simply plug them into the SFP or dualpersonality port and then connect the correct cable to the interface in the miniGBIC. For more information, see Module 6: HP E-Series Hardware.

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HP V-Series SFP Transceivers

HP V-Series SFP Transceivers

Mini-GBIC
1000Base-SX 1000Base-LX 1G SFP 1000Base-LH70 1000Base-T

V1910

V1905

V1900

OfficeConnect Managed 9FX

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As you recall from the previous module, the V1910, V1905, V1900 Series switches support dual-personality port pairs, which include an SFP port. Similarly, the OfficeConnect Managed 9FX Switch provides a port that can act as an FX port or an SFP port. Refer to the table to see which SPF transceivers you can install in various switchs SFP ports.
Note Installing these transceivers is simple. You simply plug the (empty) transceiver into the SFP port. If it provides a clasp, pivot the clasp until it catches the knob. Then connect the correct cable to the interface in the transceiver. For more information, see Module 3: HP A-Series Hardware.

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HP V-Series External RPS

HP V-Series External RPS
HP RPS 1000 A3 Redundant Power Supply
Power supply for the HP V1910-24G-PoE(365W) switch

25 Amps -52 to -55 VDC

RPS 1000 A3 Cable A, JD5 Connector

V1910-24G-PoE(365W)

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The HP V1910-24G-PoE(365W) switch can receive power from an HP RPS 1000 A3 Redundant Power Supply, one of the RPSs that you already learned about with the ESeries switches. The RPS 1000 A3 is the only RPS supported for this switch. You must also use the correct cable to connect the switch to the RPS; the slide displays the specifications. The switch has both an AC and DC power input. You can connect one or both, for redundancy. When operating at is capacity, the V1910-24G-PoE(365W) switch draws:

AC power:

523 W for system power 365 W for PoE 92 W for system power 740 W for PoE

DC power

The V1910-24G-PoE(365W)switch provides an RPS Status LED directly above the Mode button and Mode Status LED. Look at this LED to discover whether the switch is successfully receiving power from the RPS (LED glows solid green) or whether the switch is not receiving power or the DC input is abnormal (LED is off).

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Summary
Summary
HP V-Series LEDs V-Series power failures V-Series fault conditions Hardware reboots and resets Mini-GBICs RPSs

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In this module, you have been introduced to features of the HP V-Series switches hardware and taught how you can use those features to provide support for customers. You learned how to use LEDs to recognize power failures and fault conditions on V-Series switches, and you learned how to execute reboots and resets to factory defaults using the hardware. You also learned about supported hardware accessories for the V-Series switches:

SFP transceivers (or mini-GBICs), which can be installed in SFP and dualpersonality ports The HP RPS 1000 A3 for V1910-24G-PoE(365W) switches

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