Become an ICF Credentialed Coach

Maximum choice, maximum flexibility

“The skills and knowledge I am gaining from doing this course is

just having such an inspiring impact on me.
I feel as though a light has been turned on for me and I am finally
heading in a direction, on a pathway that feels fulfilling."

Results Coaching Systems

GPO Box 395
Sydney, NSW 2001
Tel: 1300 662 144
Email: sales@resultscoaches.com

Become a Coach with RCS © Results Coaching Systems 2007 1

WHO WE ARE

Results Coaching Systems is an Australian based, international coach training

organisation. We are one of the world’s largest coach training schools, and are fully
accredited by the International Coach Federation.

Our high-impact coaching and training programs (a suite of 11 world class programs)
enable lasting behavioural change and have been delivered to more than 5,000
professionals worldwide.

Our vision is people fulfilling their potential.

Our mission is to transform the human capacity to change behaviour.
Our core expertise is teaching high level coaching skills, giving people
the tools to enable others to achieve what they are capable of.

In the corporate arena, we specialize in embedding

internal coaching capacity within organisations to develop
leaders, retain talent, improve performance, and change
culture.

We are one of the world’s leaders in building internal coaching capacity, having run
close to 100 projects covering thousands of executives in 6 countries. Our two
focuses are:

• Building coaching skills in managers

• Developing teams of certified internal coaches and providing all the
systems to support this

To find out more about our corporate initiatives, please visit www.workplacecoaching.com

"The Results structure is amazing!”

Become a Coach with RCS © Results Coaching Systems 2007 2

ABOUT THE RESULTS COACHING MODEL AND METHODOLOGY

The Results Coaching model is a brain-based approach to coaching first developed by David
Rock in 1996. The model helps people close the gap between where they are and where they
want to be. It is results focused and utilizes unique science-based, results-oriented
methodologies to facilitate positive change in individuals and organisations.

The Results model provides clear maps and materials for coaching processes that are tried
and true, and that are proven to support other people’s brains in unlocking powerful insights
and producing lasting positive change. It deals with personal, business and corporate issues
in an integrated manner working with the complete individual.

The model draws from many areas, including the latest thinking in positive psychology,
emotional intelligence, adult learning theory, creativity tools and management development
research.

Results Coaching transforms thinking on all levels –

creating coaches and leaders that are confident in their ability to unlock
insight, action and positive change in any context, from coaching
conversations to the executive board room.

The Coaching Conversation Model !

Become a Coach with RCS © Results Coaching Systems 2007 3

APPLICATION OF RESULTS COACHING

The Results Model is useful across many types of coaching

and can be tailored to many different situations. It is robust
enough to work with almost any individual willing to change,
yet flexible enough to allow individual coaches to add their
own ideas and previous training to the process.

Though the system is well structured, the Results approach

requires that the coach is completely authentic and ‘in the moment’ with the client.

Results Coaching can be applied to the following areas:

Personal / Life Coaching

Life or personal coaches are engaged by individuals. A life coach will work with the client
within the context of their whole life, and may work on a variety of areas depending on where
the client wants to focus. They may focus together to create positive change for the client
from a health, career, financial, relationship or creativity perspective.

Business Coaching
A Business Coach works with owners of various size enterprises, focusing on the company’s
development as well as the client as an individual. Business Coaches work with their clients
to help them excel with their business.

Executive Coaching
Executive Coaching is a one-to-one, mutually designed relationship between an Executive
Coach and a key executive contributor accountable for highly complex decisions that affect
the organisation as a whole. The focus of coaching is generally focused on organisational
performance and/or development. It may also include a personal focus as well.

Workplace Coaching
Workplace Coaching is designed to get managers and leaders coaching their internal teams;
working with either their direct reports or with staff across an organisation.

"This model is brilliant! It is such a complete program."

Become a Coach with RCS © Results Coaching Systems 2007 4

YOUR PATHWAY TO A GLOBALLY RECOGNISED ICF CREDENTIAL

The International Coach Federation (ICF) is the largest global association of coaches with
over 11,000 members. The ICF has been a leader in establishing both ethical standards and
coaching competencies worldwide.

Results is proud to be one of the few coaching schools worldwide that

offer an Accredited Coach Training Program (ACTP) from the ICF.
Completing the programs detailed below provides you not only with
globally recognised training, but also helps you meet requirements for
your own credential from the ICF.

The Results ICF Credential Pathway meets the coach training requirements for both the
Associate Certified Coach (ACC) and Professional Certified Coach (PCC) credentials with the
ICF. You will need to document your own coaching experience separately.

The training and coaching requirements for individual applications with the ICF are:
Associate Certified Coach (ACC) - A total of 60 hours of coach specific training and 100
hours of coaching experience.
Professional Certified Coach (PCC) - A total of 125 hours of coach specific training and 750
hours of coaching experience.
Please see the ICF website for a complete list of all requirements.

Design a training pathway that suits your needs

With our modular program, you can choose the programs that you want to include in your ICF
Credential Pathway. Choose from the following programs:

Foundation
! Intensive Coach Training (36) * this program is mandatory

Continuing Education Specialist Education

! Build Your Practice (12)
! Life Skills (12)
! Work Skills (12)
! Coach’s Toolkit (12)
! Intuitive Coaching (12)
! Coaching in the Workplace (12)
! Business Coach Training (18)
! Executive Coach Training (18)
! Team Coach Training (18)
! Theoretical Foundations of Coaching (18)

Become a Coach with RCS © Results Coaching Systems 2007 5

 ICF Credential Pathway
Your training pathway to a globally recognised credential

Complete Intensive Coach

Stage 1:

3 months
Training (36 hours) and
Stage 1 Assessment* Results Certificate in
Coaching Skills
You are now ready to start
coaching.

Stage 2:

6 months minimum
(or at your own pace)
Results Certificate in
Professional Coaching

Complete a further 24 hours of training, choosing from

the courses below and Stage 2 Assessment*

You are now ready to apply to the ICF for Associate Certified Coach
via the Portfolio Route. See below for other requirements.

Complete a further 65 hours of training,

Stage 3: choosing from the courses below.

6 months minimum
(or at your own pace)
ICF Credential Pathway
Graduate Once you have completed Stages 1 – 3 and
your Final Exam, you are ready to apply to the
ICF for Associate Certified Coach or
Professional Certified Coach via the ACTP
Route. See below for other requirements.

Final Exam*
*Mandatory for ICF Credential Pathway Completion

Courses to choose from ICF Application Requirements

ACC Portfolio Route • Complete 60 hours of Coach Specific Training
Building Your Practice 12 hours • Client coaching log documenting at least 100 hours of
coaching
Coach’s Toolkit 12 hours
• 2 reference letters from qualified coaches
• Complete the ICF’s oral examination
Intuitive Coaching 12 hours
ACC ACTP Route As above, however completing the ICF Credential Pathway
Work Skills 12 hours exempts you from the ICF’s own examinations. You must
complete all 125 hours of training to apply via the ACTP Route.
Life Skills 12 hours PCC Portfolio Route • Complete 125 hours of Coach Specific Training
• Client coaching log documenting at least 750 hours of
Coaching in the Workplace 12 hours
coaching

Theoretical Foundations of • Complete at least 10 hours of coaching with a qualified

18 hours
Coaching mentor coach
• 2 reference letters from qualified coaches
Team Coach Training 18 hours
• Complete the ICF’s oral and written examinations
Business Coach Training 18 hours PCC ACTP Route As above, however completing the ICF Credential Pathway
exempts you from the ICF’s own examinations AND fulfils the
Executive Coach Training 18 hours requirements of having a mentor coach.
Become a Coach with RCS © Results Coaching Systems 2007 6

For more information please contact Results www.resultscoaches.com or visit the ICF’s website www.coachfederation.org
THE RESULTS COACHING SYSTEMS CURRICULUM

The RCS curriculum spans 11 world class training programs that ensure coaches
can build strength in the areas that they need.

FOUNDATION PROGRAM – Results Certificate in Coaching Skills

Successful completion of this program as well as the live assessment at the end of the
training will result in the Results Certificate in Coaching Skills being awarded to
participants.

If you are interested in making a career change, building an additional revenue stream as a
professional coach, or learning to coach others inside your organisation, this is one of the
coaching world’s most respected and intensive training experiences.

The Intensive Coach Training Program is a high impact training program is designed to give
participants all the cutting edge coaching skills, tools and resources to effectively coach
others in any situation.

The program starts with a 3 day live workshop (Friday – Sunday usually). Following this are
12 weekly 1.25 hour teleconference classes which are highly focused, deep training sessions.

The course is highly experiential. Participants will be coaching each other in class and are
encouraged to find coaching clients outside of class by week four of the program.

The program is designed to offer participants:

• Experiential training with practical coaching skills that you can use immediately
• A proven coaching structure that will unlock people’s true potential
• The opportunity to undertake further training with Results Coaching Systems and
earn a coaching credential from the International Coaching Federation
• Masterful Feedback skills that allows you to have those tough conversations
• Learn to facilitate immediate and ongoing positive change
• A global coaching brand to align with
• Ongoing free mentoring from experienced, successful coaches

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 • The tools necessary to either build your own coaching practice, become a more
effective manager or to become an internal coach for your organisation

You will learn the principles behind each coaching technique and become confident in its
effective use through regular practice with your fellow trainees and ‘live’ coaching clients.

We are committed to bringing theory to life. There is no substitute in coaching for practical
experience – a factor that some theoretical coaching courses fail to appreciate.

By the end of the course you will know how to:

• Build trust with your clients
• Communicate effectively as a coach using a wide range of powerful questioning and
listening techniques
• Create inspiring goals with your clients using the Results Coaching Model
• Motivate your clients to sustain progress towards their goals
• Create new awareness in your clients on how to overcome any obstacles they
encounter.

You will also get practical experience of delivering powerful trial sessions using the Results
Coaching Model that enhance your opportunities to win clients, as well as being introduced
to some of the different approaches to building a coaching practice.

CONTINUING EDUCATION PROGRAMS

These programs can be taken in Stages 2 or 3 of the training pathway

This program is designed for recent trainees of an Intensive Coach Training Program who are
just establishing themselves as coaches.

Participants of this program will establish a clear vision for their coaching business, set
explicit short and medium term goals, clearly identified business resources and identify
promotional and distribution methods for marketing strategies.

Become a Coach with RCS © Results Coaching Systems 2007 8

Intuition is about tuning in and listening to that 'intuitive voice' that sits within us all. It's about
trusting one's instincts. This program is designed to strengthen participants' intuition through
understanding what intuition is and connecting and applying it to coaching sessions with
clients.

As we become more experienced as coaches we look for tools to give clients more
extraordinary results with greater ease. This course is designed to give participants
processes and tools specifically aimed at giving clients deeper insights, new awareness or
breakthroughs.

The course will include and focus on role plays, group discussion, case studies around
generating breakthroughs, dealing with breakdowns in coaching, challenging clients, project
blueprint and other skills and tools for helping clients develop insights.

Work Skills has been designed as one of two 'Coaching Laboratories' in the Results
Curriculum. The program is hands-on training - highly practical and experiential by working
with real client experiences as material.

The program focuses on building coaching strength in working with goal areas that are typical
to workplace, business and executive coaching: Creative, career, finance and business.

Become a Coach with RCS © Results Coaching Systems 2007 9

SPECIALIST EDUCATION PROGRAMS
These programs can be taken in Stages 2 or 3 of the training pathway

Theoretical Foundations to Coaching

Coaching draws on many related domains, which include philosophy, behavioral science,
solution-focused therapy, systems thinking, and the study of the brain. Examine where this
new field has come from and where it is heading in this course.

Understand the scientific basis behind any coaching framework. Broaden your understanding
of a wide range of fields linking coaching theory and practice while coaching others.

Topics include a study of how systems work; an understanding of how people change; the
principles of adult learning theory, management development theory and psychology.

Team Coach Training

Team Coaching takes the brain-based coaching models learned during the Intensive Coach
Training Program, and applies them in the context of teams.
The curriculum covers what makes successful teams thrive, the stages teams go through as
they develop, and how to translate 1:1 coaching to a team using the CO-CREATE model.

This specialist education program provides coaches with the skills and tools for working with
small and medium-sized business owners.

In this type of coaching, you are dealing with the person who has some power, but not with
the business itself. It’s important to understand the language, the pressures and the demands
in the business world so you can work more effectively as a coach.

The Executive Coach Training Program introduces many models and frameworks for working
with executives and buyers within organisational contexts.
The program is highly outcome focused. It is designed for people who want to build a career
as an executive coach either internally or externally to a corporation.

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SUPPORT IN BUILDING YOUR BUSINESS

One of the most common questions we are asked by people interested in becoming
a coach is ‘How do I find clients?’

RCS offer many support services to our coaches, as we know that having the
support when starting a new career is paramount to your success.

Intensive Coach Training

The Intensive Coach Training Program covers building your practice during the course -
everyone contributes and shares ideas on how to find clients. The entire course is focused
not only on developing the skills, but actually getting out there and coaching people. On
average, coaches leave our program with between 2 and 3 clients each.

Building your coaching confidence

The Intensive Coach Training is highly experiential program – over 75% of the content
focused on activities that develop your coaching ability.

You will begin with coaching each other in class to build your coaching confidence. By week
4, you will be asked to go out and find some clients that you can practice on. Practicing with
people outside your class is an invaluable part of the learning process.

Generally coaches begin coaching colleagues or acquaintances; people in their network.

Usually the first few are free or pro bono whilst you’re practicing and refining your coaching
ability, however some people charge full rates from the beginning (it depends on your level of
comfort).

As you begin to build confidence and you tell more and more people about what you do, you’ll
find that people are quite interested in a free trial session, and your building a strong client
base from there.

Of course, as with any business, the energy you put in to finding clients, the more business
will come your way. Some coaches advertise, have articles in magazines, set up websites, go
to networking events or present to small groups. However, the majority of coaches report that
most of their clients come from referrals.

Become a Coach with RCS © Results Coaching Systems 2007 11

Mastering the trial session
One of the most effective ways to secure clients is to offer trial sessions to people that you
meet. These are obligation free sessions where you set inspiring goals with a client and then
make an offer to continue coaching them. In almost all cases, the client is so excited about
the goals they set that they have no hesitations in committing.

The Intensive Coach Training Program focuses on developing your ability to provide the best
possible client experience in Session One to ensure an ongoing relationship with a new client.

Get the advice and support from a mentor

Mentoring is an invaluable resource that significantly helps
coaches to grow and develop their skills and their coaching
practice. One of Results' commitments to the public is that all our
coaches have access to a mentor coach, so you can be the best
coach possible. This is a free service offered by senior coaches in
the community.

Join a regional group

Becoming a coach with Results gives you access to a great community of like-minded
individuals in your region. Working with a group of people who are all committed to having
successful coaching practices can make a big difference to your success as a coach.

Our regional coordinators around the world help provide local coach support and
development for Results coaches. Regional groups get together on a regular basis to share
ideas and resources and support each other in their on going development.

We also have a ‘virtual’ region that meets regularly on a teleconference bridge for those who
cannot make face to face meetings.

Coach Resources
A variety of resources and tools exist in our coach only area online – Coach Resources. This
is a virtual meeting place for the global RCS community. There’s regional news from RCS,
development and training opportunities listed, downloadable resources & tools for your
business and much more.

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In 2007, RCS will launch forums where coaches can chat online. We will also be adding more
to our online resources. You’ll be able to download real coaching conversations as MP3 files
that display the various models in use. We’re adding more books, websites and articles to the
site and you’ll be able to post articles and new resources yourself to share with others.

Certification & Agency

In an unregulated industry like coaching, it’s important to have a recognized credential to
build your credibility as a coach. RCS offers its own in-house certification for those looking to
align with a global coaching organisation (RCS). Once you pass certification (be it Results
Certification or ICF Certification), you are able to join the RCS Agency and appear on our
‘Find a Coach’ website.

RCS is also fully accredited by the International Coach Federation (ICF) and offers the ICF
Credential Pathway. RCS coaches can apply for ICF credentialing once they have completed
the pathway, which includes a series of our training programs and relevant experience
coaching.

Further Training
RCS offers a range of programs for continuing professional
development. There are 9 other programs to choose from once
you complete your initial training – and the choice is yours as to
whether you want to continue your professional development as
a coach or not.

These programs are inexpensive, high impact training programs that will build your strength in
different areas like: setting up a coaching business and finding clients, coaching small to
medium sized business owners, tools for challenging clients situations, coaching executives,
team coaching, the origins of the coaching industry, working with work or life related goal
areas and developing your intuition.

Development Opportunities
RCS has development pathways for those coaches who wish to branch out into and work with
RCS in the various areas of the business.

You can become a Certified Coach, Agency Coach (and appear on our Find a Coach
website), Mentor, Assessor, Regional Coordinator, Trainer or Associate.

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WHAT MAKES US UNIQUE?

Unique coaching models based upon neuroscience

The RCS coaching methodology is unique and has been developed over 8 years of R&D in
the field of coaching. Our methodology is grounded in contemporary neuroscience, so there’s
a solid scientific underpinning to how we coach others. We briefly touch upon neuroscience in
our training programs.

A complete coaching organisation

There is so much more to Results than just training. We are very community focused - we
encourage our coaches to keep in regular contact with us, as we believe that having support
structures available to you is paramount to a successful coaching
practice.

We offer regional groups and senior coach mentors who give up

their time to support other coaches in our community. We also offer
different development opportunities to our coaches including 2
certification programs, something that’s incredibly important for establishing your credibility as
a coach.

Our training style

We’re committed to developing our training participants into extraordinary coaches. Research
suggests that coaching is best learned over time, in a class style, with a qualified training
team. Almost all our Intensive Coach Training Programs combine face to face training with
teleclasses and all are guided by qualified trainers who are all highly successful coaches.

Teleclasses help coaches develop exceptional listening skills over the phone – an essential in
an industry like coaching (where more than 70% of coaching is delivered by phone)

You’ll be with the same group of people for the duration of any one of our programs so you’ll
develop great networks of coaches and friends from all over the world.

“To think that I almost didn't sign up for the course... what was I thinking of?!
When I think of your course, these words spring to mind - high levels of
quality, integrity and authenticity. Truly inspiring.”

Become a Coach with RCS © Results Coaching Systems 2007 14

The RCS coaching structure
In our programs, you’ll not only learn all the communication skills required to be a great
coach, you’ll also learn about how to structure coaching sessions so that you and your
coachee know exactly where you are in the process at all times.

This is particularly important for new coaches still developing their skills and abilities.

Flexibility
We don’t want you to over commit to a training program that seems to take years to complete.
As a matter of fact, we want you out there and coaching as soon as possible!

We have split our curriculum up into 11 separate programs that you can take at any time. You
can choose to complete the programs whenever you feel you require further training, or you
can package them together at a discounted rate. We can tailor a training package to suit your
needs.

A global coaching brand

We’re an Australian company that has achieved international success. We have a community
of over 5,000 coaches and we operate from 6 major regions around the world. If you’re a
traveller, rest assured that there’s a coaching community nearby that you can connect with.

Ethics and integrity

We respect all stake holders and their right to privacy and equality, and we believe in being
completely honest and transparent in our dealings with clients. In short, we treat our business
partners, participants, contractors and all stakeholders - fairly, honestly and with respect.

"I acknowledge the amazing difference you’ve made to my life.

I now see myself with a career and a lifestyle that I’m passionate about and
enjoying every day."

Become a Coach with RCS © Results Coaching Systems 2007 15

A STORY FROM ONE OF OUR COACHES

My journey to become a coach began as a Marketing Manager for a

global beverage manufacturer. I was very well paid, quite overworked
and for the most part, I loved what I was doing in my role that involved
building brands and my team of brand managers. But there was
something missing.

The fire in my belly I get when I am engaged in something I truly love

doing had tapered down to a gentle simmer of embers. I felt like I could
be giving, learning and receiving more.

After speaking with a Results Coach and understanding the real value of the training Results
offer I enrolled in the ICT and I have never looked back. Once I was exposed to the tools and
framework shared in the ICT, I became aware how acutely important and useful they were in
both a business and wider life sense.

I took up the challenge given to the class by our trainers to start coaching straight away. This
was instrumental in consolidating the learning’s and building confidence and experience as a
coach! I continued to coach clients every spare minute I had outside of my full time job and
made the decision to leave and pursue my own business full time.

After 3 months of resigning I had a full practice. Despite the dedication, focus and
confidence I used, the experience was made all the richer by the support of a
number of the more experienced coaches within the Results community.

Results Coaching offers outstanding trainers and an excellent coaching framework, dedicated
mentors and fosters a growing and supportive community of coaches around the world.

Belinda Cordina
www.bravecoaching.com

Become a Coach with RCS © Results Coaching Systems 2007 16

COURSE PRICES AND HOW TO APPLY
st
These prices are valid until 31 December 2007

Foundation – Results Certificate in Coaching Skills

Intensive Coach Training (earlybird price) $3,690
Intensive Coach Training (standard price) $3,990

Continuing Education Programs

Build Your Practice $495
Coach’s Toolkit $495
Intuitive Coaching $495
Work Skills $495
Life Skills $495
Coaching in the Workplace $495

Specialist Education Programs

Theoretical Foundations to Coaching $1,495
Team Coach Training $1,495
Business Coach Training $1,495
Executive Coach Training $1,495

ICF Credential Pathway

For information on ICF Credential Pathway pricing, please contact us. We’ll help design a
training pathway tailored to your needs and give significant reductions on training programs
purchased upfront.

You can apply for the Results Certificate in Coaching Skills by registering for the
Intensive Coach Training Program online at www.resultscoaches.com or by calling
1300 662 144

If you are interested in the ICF Credential Pathway, please call our offices on 1300
662 144 so we can help design a training pathway for you.

Become a Coach with RCS © Results Coaching Systems 2007 17