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Carpet Wood Floors Vinyl Ceramic Tile Laminates Rugs Window Treatments
2222 County Hwy. 10 Mounds View, MN
(Next to the Mermaid) 763-398-3981
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Locations
Showroom Hours: Monday Through Friday 9AM-8PM and Saturday 9AM-5PM. Design and color assistance always available!
No Money Down And
No Interest For One Full Year!
John Kopas and business partner
Tom Link have been spreading the
word, and now the million-plus
people who use consumer reviews on
Angies List also know Abbey Carpet
is tops.
The Super Service Award
Angies List bestowed upon Abbey
Carpet shows that its one of only 5
percent of companies rated nation-
wide that receives top marks from
customers.
This isnt anything we could
have applied for or pursued, Kopas
says. This all came from our cus-
tomers.
The Angies List rating follows
another from the nonprofit organiza-
tion Consumers Checkbook, which
also compiles customer reviews. In
Checkbooks listing, Abbey Carpet
in Mounds View posts a solid 100
percent satisfaction rate in overall
service compared to a metro-wide
average rating of 53 percent.
What difference does Abbeys
consulting expertise and trained
installation crew make?
You can find the same carpet
somewhere else, but the installation
is everything, Kopas says.
Hes backed up by Consumers
Checkbook, which warns homeown-
ers to check installers work for
wrinkles or ripples, gaps between
wall and carpet edge, unusually
conspicuous seams, irregular seams,
inconsistent shaping of carpet on
steps as well as glue stains and dam-
age to walls.
Poorly installed flooring can be
even worse and more expensive for
another contractor to correct. Wood
planks that shrink and gap, substan-
dard underlayment, cracking ceramic
and sloppy grout are just the begin-
ning.
People think theyre getting
a deal at big-box stores, but they
often regret having to live with the
results, Kopas says.
Although people may be able
to find their carpet and flooring
choice somewhere other than Kopas
store, it is hard to imagine them
doing so without a couple of weeks
and several tanks of gas. Abbeys
10,000-square-foot space showcases
nearly 50 carpet brands, over 20
wood-flooring brands and myriad
choices in tile, ceramic and stone
floors. From cork to teak wood,
plush shag to commercial carpet
and marble to slate, you can find
just what youre looking for. Abbey
Carpet also carries area rugs and
window treatments, so customers can
see for themselves theyve chosen
the perfect match.
And for those who dont arrive
with an idea of what kind of carpet
they desire, Abbey Carpet also pro-
vides experienced interior designers
who will visit your home. Its hard
sometimes for customers to decide,
Kopas states. With the thousands of
homes weve worked in, our design-
ers know what looks good and can
give customers that confidence.
Selection, quality and the willing-
ness to stand behind their work - its
all at Abbey Carpet.
Abbey Carpet tops Angies List
of exemplary businesses
F
olks in this area know
that Abbey Carpet of
Mounds View offers
them the best products and
service available.
Abbey Carpet and Floors staff members have over 200 years of experience com-
bined. Theres co-owner John Kopas, 40 years; Kathy Bosse, 38 years; Karleen
Clemens, 34 years; Julie Hoover, 33 years; Tim Link, 33 years; co-owner Tom Link,
29 years; Suzanne Hynan, 28 years, Jan Benson, 23 years; Sue Kaasa, 18 years.
Owner John Kopas is proud of his spacious, customer-friendly showroom featur-
ing daylighting for accurate color selection.
Largest selection of
laminate flooring in the
Twin City area
Experienced decorators
always available during
store hours
Large daylit
showroom shows true
colors
Buying power of
the big-box stores
Abbey wont be
undersold!
Twin City Better
Business Rating? A+
Customer Satisfaction
survey according to
Consumers Checkbook?
100%
Length of the Abbey
guarantee? Forever!
Want to go green? We
have flooring made
from cork, flax and
corn, and we recycle
everything we take
out.
Custom made patterns
to fit your space
Award-winning retailer
(ask us for details)
Longtime owner John Kopas
purchased his Abbey Carpet franchise
in 1973 and opened up shop in New
Brightons Brighton Village Shopping
Center. He operated out of New
Brighton for 30 years before moving
the business to Mounds View. Kopas
and business partner Tom Link,
who also has decades of experience,
continue to provide the same
excellent customer service.
At a corporate event in Anaheim,
Calif., Kopas was recently awarded
Abbey Carpet and Floor's prestigious
Lifetime Achievement Award the
only one ever given out.
Link says he was delighted when
Kopas received the award. It was
wonderful and he deserved it, Link
says. John is like a second father to
me.
For that reason, Ted committed to
using the highest quality parts and tires
to ensure when a car came to Brausens
Family Repair Centers to be fixed, it
stayed fixed.
It seems only right to Ted that
something you depend on and spend
as much time in should be maintained
at peak efficiency, especially in an
era when just filling up the gas tank
requires an investment in your vehicle.
We use only the top quality parts in
peoples cars, Ted says.
The quality commitment has paid
off for Brausens, both in terms of busi-
ness and also in its branches receiving
AAA Top Shop awards year after
year. Top Shop awards are given only
to facilities that score a 98 percent or
higher in customer satisfaction surveys.
Each AAA-approved entrant is evalu-
ated by its customers for business integ-
rity, professional standards, customer
service and community involvement.
Brausens also makes a point of hir-
ing Automotive Service Excellence-
certified master technicians. The ASE
certification is given to technicians
with years of experience and proven
skills with multiple automotive systems.
Three generations of Brausens
Brausens was founded in 1969 by
Teds father, Joe, with the first shop in
Arden Hills. When Joe later suffered a
heart attack, Ted was called on to man-
age the shop as a 17-year-old senior at
Mounds View High School. However
Ted learned quickly in his new role and
relied on his fathers motto: Do the
right thing.
The business has grown under Ted,
with a Roseville location added in
1984, a Blaine service center added
in 2003 and a second Blaine site
added last year. Blaine Tire and Auto
is a Goodyear Tire Center, while the
Arden Hills auto repair is a dealer of BF
Goodrich, Michelin and Uniroyal tires.
The family behind the business
has grown as well: Teds wife, Cheri
works in the office and handles the
companys bookkeeping, while their
son Jake works as a service manager at
the Arden Hills shop his grandfather
started more than 40 years ago.
Theyve also added a few others
to the family, albeit not all with the
Brausen name. Brausens is proud to
have several staff members with 20 or
more years of experience working for
the company, such as 26-year veteran
Mike Kelly, who manages the Roseville
location and Dave Isakson, who has
managed the Arden Hills location for
28 years.
By combining Kellys years of expe-
rience with Brausens state-of-the-art
computerized record keeping, Kelly has
an expanded view on each issue that
arises with a car and can help customers
prioritize repairs and provide written
estimates for future work.
Meeting the needs
Brausens now offers customers the
ability to schedule their appointments
on its website, www.brausenauto.com.
Customers can use the site to schedule
everything from oil changes to inten-
sive repairs on cars, trucks and SUVs
and receive a confirmed reservation
from a service technician.
While on the website, customers
who are curious about the staff who will
be working on their vehicles can find
information about the employees on
each location. Coupons for service are
available on the website as well.
Customers at the Arden Hills loca-
tion can also get a green clean for
their cars by using the state-of-the-art
touch free car wash. The equipment
uses specially designed equipment that
reduces water use while still providing a
thorough wash.
Brausens also recycles waste oil,
antifreeze, batteries, tires, lights and
other fluids at its repair centers.
Quality today and tomorrow
Staying ahead of the times while
still providing time-honored service to
customers are two of the highest priori-
ties for Brausens, whose customers now
span generations as well.
Ted knows that the same customers
will be coming back to him through
the remainder of his career and on into
Jakes after Teds retirement, and thats
just an added incentive to keep the
quality to the same high standards.
If friends of mine are going to be
driving with my parts, were going to
get the best ones money can buy, Ted
says.
Quality is key to
Brausens longtime success
F
or Ted Brausen, seeing
his name on the signs in
front of his auto shops
is a source of pride, but also a
reminder of the reputation he
stakes on every repair.
Ted, Jake and Cheri Brausen operate Brausens Family Repair Centers.
1306 County Rd. E W
Arden Hills
651-633-4100
2164 N. Dale St.
Roseville
651-488-8800
www.brausenauto.com
If you are already a customer - Thank You
If not, please give us a try. We think youll be back.
Quality - ASE Certied Technicians.
No Surprises - All work must be approved by you.
Warranty - 12 month, 12,000 miles on parts & labor.
Extended Warranty Work - accepted.
Free Shuttle Service - in local areas.
Work Done Right - the rst time, on time.
Established in
1969
JOE
$
19.99
Oil Change
Must present coupon at time
of service. Includes up to
5 quarts of oil, standard
lter and chassis lube. For
most vehicles. Not valid
with other discounts.
Offer expires 5/31/13
Environmental and shop
supply fees extra.
$
40 OFF
Any Set of
4 Tires
Must present coupon at
time of service. Not valid
with other discounts.
Offer expires 5/31/13
Environmental and shop
supply fees extra.
Wiper
Blades
$
19
. 99
per pair
(excludes NeoForm)
Must present coupon at time
of service. Not valid with other
specials or discount.
Offer expires 5/31/13
$
49.99
Pot Hole
Special
ROTATE & BALANCE TIRES
PERFORM ALIGNMENT CHECK.
Must present coupon at time of
service. For most vehicles. Not
valid with other discounts. Offer
expires 5/31/13
Environmental and shop supply
fees extra.
Any Fluid
Flush
$
20
OFF
Coolant
Transmission
Power Steering
Brake
Must present coupon at time
of service. Not valid with other
specials or discount.
Offer expires 5/31/13
$
25
OFF
Any Brake
Service
over $100
Must present coupon at time
of service. Not valid with other
specials or discount.
Offer expires 5/31/13
We like to treat every family as if
they were our very own, says Richard
Purcell, who owns the business with his
wife Sharon.
The funeral home staff also works with
families to offer reasonable pricing for
their services and recently received a top
ranking from the Twin Cities Consumer
Checkbook for disclosing cost to clients
early in their planning process.
The very best doesnt have to cost
you more, in fact, it will probably cost you
less, Purcell says.
Holcomb-Henry-Boom-Purcell also
topped the charts with superior ratings in
the Twin Cities Consumer Checkbook
among funeral homes throughout the
metro area in overall performance,
proper service, pleasantness of staff and
providing advice on service options and
costs.
The fact that the funeral home
received such positive ratings across the
board is a testament to Holcomb-Henry-
Boom-Purcell offering a full range of ser-
vices from trusted professionals, starting
with the family who founded the business
in 1916.
The funeral home opened that year in
St. Paul and a second mortuary was built
in Shoreview in 1993.
Purcell says the staff includes licensed
morticians, who graduated from the
University of Minnesota with degrees in
mortuary science. Theyre committed to
helping customers with their funeral-
planning needs at affordable prices.
Clients can choose to have memo-
rial services and receptions honoring
their loved ones at either location and
Holcomb-Henry-Boom-Purcell will
coordinate burial or cremation services as
well, Purcell adds.
The staff can also oversee all the
arrangements for funeral services at any
church in the area.
The funeral home has the technology
to accommodate the wishes of clients
who would like to remember their loved
ones with music, photographs or a video
tribute.
Purcell says past services have featured
everything from Dixieland bands to harp
solos to highlight their clients personal
memories of their loved ones.
We try to accommodate any request
a family makes to reflect, honor and cel-
ebrate their loved ones life, Purcell says.
Personalization is a big part of that.
In response to consumer demands,
Purcell adds that families choosing crema-
tion may opt to have a funeral or memorial
service with a viewing of their loved ones
body present, then the cremation can take
place after the service. This can be done at
the funeral home or at the familys church.
He finds this option is becoming more
common, especially when clients know
out-of-town relatives and friends will be
attending the service, Purcell says.
Most importantly, all the options for
clients to consider are available at one
location to provide them with ease and
comfort in an already difficult situation.
Many families are choosing to have
receptions at the funeral home so that
people can socialize and enjoy a catered
meal after the funeral or memorial service.
A list of professional caterers is available
upon request.
We try to be a resource for families as
far as being a place where they can gather
options, and then of course the decision is
ultimately the families to decide what type
of service they want and then we make
sure its carried through, Purcell says.
F
or the dedicated staff at
Holcomb-Henry-Boom-
Purcell Funeral Home
and Cremation Services, provid-
ing comfort to families who have
just lost a loved one is a top pri-
ority.
Comfort and care at
Holcomb-Henry-Boom-Purcell
The staff at Holcomb-Henry-Boom-Purcell are dedicated to providing personalized service to families. Pictured from left to right
are Lynne Schriver-Sheedy, John Locke, owners Richard and Sharon Purcell, Daniel Grubisch, Steven Tenney and Donna Dvorak.
Our arrangements come in all shapes and sizes.
We believe a service should be as individual as the
individual. Thats why we respect the choice of cremation
as much as the choice of traditional burial. Whichever
you choose, your options are far from limited. In fact, both
allow for the same variety of services. No matter what
you preferences, you can count on us for choices.
Holcomb Henry Boom-Purcell
Funeral Homes & Cremation Services, Inc.
www.holcombhenryboom.com
St. Paul Chapel 536 North Snelling at Charles St. Paul (651) 646-2844
North Suburban Chapel 515 Highway 96 at Mackubin Shoreview (651) 482-7606
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St. Paul Chapel
536 North Snelling at Charles
St. Paul (651) 646-2844
North Suburban Chapel
515 Highway 96 at Mackubin
Shoreview (651) 482-7606
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