Erik Stearns

Senior Quality Assurance Analyst / Engineer Austin, TX 78748 (512) 619-4536 stearns@realtime.net www.linkedin.com/in/erikstearns

DETAIL OF RESUME
Overview: Im a QA Test Analyst who is a rapid learner with over a decade in SQA Engineering in various industries and testing different types of applications and architectures. Im seeking a long term position as a Quality Assurance Analyst and/or Software Test Engineer.

Skills and Qualifications: manual and automated testing both hardware and software across multiple platforms such as Windows XP, Vista, Windows 7, Mac, and AIX, and Linux, test plan and test case development, metrics establishment, web testing, systems test, performance testing, bug tracking, grey and black box testing, ETL testing, ad-hoc, UI, localization, regression, best practices, Section 508 compliance, IEEE and ISO 9000, Silk Test, WinRunner, Quality Center, Clear Quest, Share Point, Test Director, Quick Test Pro (QTP), Visual Studio Test Manager, Test Maker, Bugzilla, CMVC, Continuous, shell scripting, Perl, KSH, BSH, CSH, , HTML, and XML, business analyst, tech writer gathering, reviewing, and writing requirements, use cases, best practices strategies QA ENGINEERING ACCOMPLISHMENTS Established an automation test suite for clients web site in half the time expected saving the client time and $250,000 in tools costs with a solid working product. Spearheaded implementation from scratch, a QA process with more effective test methodologies, allowing for more complete code coverage in application testing. Wrote from scratch, test plans and test cases for products under development for 100% accurate testing results. Established metrics such as root causing of defects for more effective bug tracking and QA status reports cutting down on the amount of problems incurred after general availability saving test and regression time by 30%. Rapidly learned a clients product in order to bring them back on to their test schedule when nearly six months behind. Established the initial SQA process for testing of Java-based, ASP/.Net, and C++ and C# based web sites and applications.

WORK HISTORY DETAILED (All positions in Austin, Texas)

08/12 Present Contract SQA Projects Lead ProAce Technology Services, Inc. Established an adapted SQA process for two different clients in the span of 5 months that saved one client an estimated $150k in further development expenses, Provided for the second client a QA support and developing initial test strategies and documentation for the second clients Web-based ordering system, along with business requirements that will save an estimated 35% in time and discovery and documentation costs. By utilizing my experience in previous BA and QA experiences, ProAce has a basic best practices framework for their SDLC that can be adapted and evolved for future projects that guarantee the quality and reliability of their products, thus maintaining a large client loyalty base. Environment: Web UI, Windows XP 8, Mac OS X, Android, iPhone / iPad, Skills: Mobile Testing, OWASP security testing, Black Box, Manual, Grey Box testing Erik Stearns Detailed Resume Page 1 of 5

09/11 04/12 Contract QA Analyst The Home Depot Modis, Inc. Assisted in writing and execution automated test scripts using Quick Test Pro, and Quality Center resulting in up to a 75% greater efficiency over manual validation efforts. Took ownership of validation of website redirects used in promotional events, streamlining validation and promotion to production environments, cutting the process time down from three days to one. Assisted in leading the efforts in validating over 200 standard operation procedures to ensure a smooth launch and transition into our latest web e-commerce support infrastructure. Environment: Web, Unix, Windows XP and 7, E-Commerce IE, FireFox, Chrome, Safari, Mobile apps testing, Java, Perl, QTP 10, Quality Center, ClearQuest, SharePoint, DB Visualizer, SQL, MS Word, MS Excel 05/11 09/11 Contract Lead Analyst Texas Department of Aging and Disability Services (DADS) Keane, Inc. Lead a team of five to assess and audit 400 web pages, both internal and external, along with 76 applications for Section 508 compliance. Triaged said deliverables to ensure that 100% of priority pages and applications were tested first, thus ensuring rapid compliance. Despite a two week lag in contract start authorizations, our team successfully tested all eligible pages and applications; plus put together a comprehensive project plan for remediation, complete with cost and time estimates. After researching compliance standards, our team educated department managers and staff as to how the compliance standards worked and how they apply to current department infrastructures. Environment: Web, DOS, Windows XP, 7, Vista, IE 6 and up, Firefox 4 and up, ZoomText 10, and JAWS 11, MS Excel, MS PowerPoint. Windows Accessibility options and tools 07/10-01/11 Contract QA Lead Texas Higher Education Coordinating Board Johnson Consulting / Keane, Inc. Collaborated with development and customers to define, document, and continually improve the quality of the product's SDLC by maintaining and defining requirements, use cases, and specifications meeting all of the clients specifications cutting budgeted UAT time in half, as well as ensuring 100% accuracy in incoming data processing. Analyzed test coverage, and suggested the use of Microsoft Visual Studio Ultimate 2010 With Test Manager for implementation, reducing future estimated testing efforts of 30 50%.. Despite nearly a months delay in development of the software, as QA lead, I still met agreed upon milestones and deliverables with software that exceeded customer expectations two weeks ahead of schedule. Environment: Windows 7, MS SQL Server 2005 and 2008, Visual Studio 2010, MS SharePoint, MS Office 2007, MS-Visio, JAWS 10, and ZoomText 11 Software and database testing with Web-based UI development in ColdFusion, ASP .Net and Visual Basic, MS SQL Server, SAS 05/09-07/09 Contract QA Engineer Bridge 360 Provided direction and working strategies for a team of two to streamline the project's QA process for testing of the new 2Wire 4011G gateways. Despite delays in the testing schedule our team met previously set milestones, thus securing 2Wire as a continuing bridge360 client; plus provided a foundation for a smoother QA process for future SDLCs. Environment: Telecom, Windows XP, Ubuntu Linux AGILE, AP Test, Jira, Wire Shark, MS Word Hardware Testing with Web-based UI developed with HTML, Router Testing, IPv4/6 packet testing, TCP, UDP, Packet testing, Authentication Testing. Erik Stearns Detailed Resume Page 2 of 5

01/08-07/08 Senior QA Analyst, Advanced Solutions International Performed and maintained software builds and configuration management controls for iMIS (an enterprise management suite for non-profit organizations) with Clarity and DevTrack suites. Specifically for the Web-based content management and e-commerce modules. Collaborated with development and customers to define, document, and continually improve the quality of the product's SDLC by maintaining and defining requirements, use cases, and specifications. Collaborated with development and customers to define, document, and continually improve the quality of the product's development process resulting in successful UATs. Environment: Content Management, E-Commerce, Windows XP, Vista, Server 2003, MS SQL Server 2000, 2005, 2008, Web, VMWare, MS Office AGILE SCRUM, SOA Application developed using ASP/.NET, Cold Fusion, Ajax, VB, Java 06/07-09/07 Contract Integration and Systems Test Engineer, Ripcode Inc. through Round Rock Systems Test Tested transcoding hardware and software used for multimedia file to file and streaming format conversions by reviewing file outputs for visual and audio quality to ensure that the transcoding process ran proper. Used different shell scripts to extract data from test logs to generate test results summaries allowing for up to 50% more testing time, by cutting down the daily status reporting process by half. Collaborated with development and customers to define, document, and continually improve the quality of the product's development process that aided in identifying the right frame work and implementation of automated testing and user acceptance testing. Environment: Telecommunications and Media, Windows XP, Mainframe, SOA, Server 2003, Vista, NFS, CIFS, XML, Web, Perl, Linux, MS Excel AGILE SCRUM, Bugzilla, TCL scripts, SSH, CIFS, NFS, Python, SQL User interface developed in Java and C++ 01/07-05/07 Contract Software Test Analyst II, Texas Workforce Commission Elite Computer Consultants Integrated QTP scripts with Quality Center and tied them to the test cases resulting in a 30% more efficient regression testing cycle. Collaborated with customers and development to define, document, and continually improve the quality of the product's development process resulting in an initial savings of 25 30% time in test. Created and improved the quality processes in preparing check lists for code review ensuring 100% requirements and code coverage. Environment: Windows, XP, Vista, Web, mainframe, SOA, MS Excel, Jaws 8, and Zoomtext 8 - AGILE Product developed in Java and VB Tools included HP QTP 9 Suite including Quality Center (QC) & Functional Testing, DEvTrac, Clarity, JAWS 9, ZoomText 8, Bugzulla 03/06-09/06 Contract Senior Software Tester: Compass Learning, Inc. through Burnett Personnel, Inc. Environment: Educational Software, Windows 2000, XP, Vista, MS Excel, Web, SOA, Flash AGILE, JAWS, ZoomText Product developed in C++, Flash, and VB

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09/05-12/05 Contract QA Engineer for IT Navigators at Cesura Solutions, Inc. Assisted in finding automation tools for automation testing of said product using Scapa, TestView, Qengine, TestSmith, HP QTP, and others; yet finding an innovative way of using Scapa to meet specialized testing requirements, saving the company $250,000 in testing software licensing costs Created reusable actions and libraries decreasing future regression efforts by and estimated 40%. Environment: Windows 2000, XP, Server 2003, Citrix, PVCS, QEngine, Testview, Scapa, J-meter, Linux, SOA AGILE, HP QTP Suite including Quality Center (QC) & Functional Testing/QTP Product developed in Java, and J++ 10/03-01/05 Contract QA Analyst for Randstad Work Solutions at Harcourt Achieve Environment: Educational Software, Web, SOA, Windows 2000, XP, 95, 98, Mac OS, MS Excel - WATERFALL Product developed in C++, Java, and VB 06/02-09/03 Contract QA Test Engineer: Broadjump, Inc. Environment: Telecom, Windows 95, 98, XP, 2000, MS Office - AGILE Product developed in C++ 09/00-12/01 Contract QA Test Lead: Sheshunoff Information Systems through The ADEA Group Environment: Banking and Software, Windows 95, 28, 2000, SilkTest, MS Office, Web WATERFALL Product developed in j++, Java, and VB 05/00-09/00 Contract Quality Assurance Team Lead: The Cobalt Group through Analysts International, Inc. Environment: E-Commerce, Windows 95, 98, 2000, Web, MS Office, SilkTest, WinRunner, Test Director, SOA - WATERFALL Products developed in Java 7/99-4/00 Quality Assurance Analyst: CyberPlus Corporation Environment: Medical Software, Windows 95, 98, WinRunner, Load Runner, Test Director, SQL, AIX, MS Office, Oracle backend, SOA - WATERFALL Product developed in Java and C++

10/97-6/99
Software Distribution Test Engineer: IBM through H.L Yoh Company Environment: AIX, Korn Shell, Perl, Tivoli, RISC 6000, Power PC, WebSphere, mainframe, SOA

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Degrees and Certificates

B.S. in Computer Information Systems Management, University of Texas. Novell Certification, RDA Computer Training Institute (CNE - NetWare 3.11 - 4.1).

Professional Associations and recognitions

Listed in 1996 and 1997 International Whos Who of Professionals. Associate member of IONS (Institute Of Noetic Sciences). Founder and Director of the Synergy Research Consortium. Web Development Project Director for local area non-profit spiritual organizations. Volunteer for Prevent Blindness of Texas. Member of research grants committee for the Human Potential Center.

Volunteered for the Austin Humane Societys Hurricane Hotline to aid evacuees in making arrangements for taking care of their evacuated pets.
Chapter Director of the Austin Coast-To-Coast AM Chat Club. Former Director of the Austin chapter of The David Oates Reverse Speech Alliance (DORSA). Founder and Director of the Synergy Research Consortium. Assistant Director of Communications for local spiritual organizations 2003-2004.

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