SCOTT D.

GEMBERLING

(M) 480.245.9954 | SGEMBER01@GMAIL.COM

CHIEF OPERATIONS HEALTHCARE EXECUTIVE

Results-oriented healthcare business executive with over twenty-five years experience in operations, sales, marketing, engineering, construction, customer relations and general management. Driven leader who consistently exceeds business objectives and customer satisfaction while dramatically improving organizational performance. Ethical, innovative, visionary leader with a proven track record in change management and strategic development. Demonstrated ability to operate at lowest cost, grow current business revenue, and generate new business significantly contributing to the bottom line.

CORE COMPETENCIES
P&L Management Business Development Budgeting Distribution Operations Contract Negotiation Construction Sales Management Maintenance Customer Relations Strategic Planning Logistics Facility Management Healthcare Change Management

PROFESSIONAL EXPERIENCE
WESTERN DENTAL SERVICES, INC. May 2011 February 2013 Vice President, Operations Orange, CA Operations executive leading 180+ locations consisting of 3600 employees including office management, doctors, and staff in California, Arizona, Nevada and Texas. Oversee regional business managers, clinical management, and corporate staff including specialty dentistry, training, and project management. Responsible for an annual budget of approximately $480M in revenue and $400M in expense. Completed implementation of eChart technology throughout dental offices on a tight timeline. Opened 27 new offices and added Orthodontics to 30 existing general offices. Developed and implemented an FTE staffing model that reduced office staff by 50 FTEs. Led integration of General and Orthodontics offices to eliminate 120 additional FTEs. Led numerous initiatives that resulted in 2012 Total Revenue increasing 7.5% year-over-year. Ultimately, 2012 Adjusted EBITDA improved 20% over 2011. WESTERN DENTAL OF ARIZONA, INC. July 2010 May 2011 Regional Vice President Operations Phoenix, AZ Provided executive leadership and direction to 21 General Dentistry or Orthodontic offices in Arizona. Supervised five direct reports and 280+ exempt or non-exempt employees including office management, staff, doctors, and other clinical personnel with annual revenue of $22M. Increased Specialty focus by adding Periodontics and Pedodontics within first three months. Improved office performance and patient experience through effective staffing and process improvements that increased sales per new patient 20% and production per patient visit 9.5% on average, within the first six months. Led or participated in company-wide teams and initiatives such as the Compensation Committee, General/Ortho Integration and Office Manager Bonus program.

SCOTT D. GEMBERLING PAGE 2

SGEMBER01@GMAIL.COM

ARIZONA COMMERCIAL CONSTRUCTION August 2006 July 2010 President & Owner Phoenix, AZ Responsible for the overall management and performance of a commercial general contracting company specializing in tenant improvements and new construction in the Phoenix Valley with annual revenue of approximately $2M. Completed projects for various customers including municipalities, property management companies, doctors, schools, and community centers. Completed efficient three-month turnover in ownership and management while retaining customer base without any loss of business during transition. Tripled revenue within the first year of ownership. Increased project profitability by 5% in one year. Substantially increased and diversified customer base within 18 months. Developed and implemented a sales and marketing program that included Internet, direct marketing, and word-of-mouth. Created and instituted a comprehensive Safety Program compliant with OSHA regulations. MCKESSON MEDICAL SURGICAL March 2002 August 2006 Vice President, West Operations Phoenix, AZ Responsible for the overall management and performance of 12 medical-surgical distribution centers encompassing 22 profit centers within three business lines in the West Region. Supervised 13 direct reports and over 500 exempt and non-exempt employees. Principal operations contact responsible for supporting $800M in sales utilizing an annual expense budget of $58M and $2M in capital per year. Highest performing region financially each year by reducing expenses $1.5M annually. Exceeded Operating Expense % Sales targets by 4 basis points despite flat revenue growth. Increased service levels by raising fillrates 1% while reducing DSI by 5% per year. Consolidated two distribution centers saving millions, simultaneously increasing service levels. Created an atmosphere of partnership with Sales through customer advocacy. Only operations representative that actively pursued new business with sales management. Key leader that developed and implemented an ERP solution across all distribution centers. Developed and implemented a cost-neutral profit sharing plan for company operations group targeting financials, service, quality and individual performance. Became the standard for other company incentive programs. Established a pay-for-performance culture that raised targets, drove improvement and raised management credibility Created companywide procedures and standards driving higher performance. GATX CORPORATION September 1990 June 2001 General Manager Houston, TX (January 1999 June 2001) Director of Operations Services Chicago, IL (May 1998 January 1999) General Manager Argo, IL (January 1997 May 1998) Operations Manager Argo, IL (September 1994 January 1997) Manager of Engineering & Maintenance Argo, IL (May 1993 September 1994) Senior Project Engineer Tampa, FL (September 1990 May 1993) UNITED STATES ARMY - Officer, Aviation Branch May 1985 August 1990

EDUCATION
Master of Business Administration University of Chicago, Chicago, IL, 1996 Bachelor of Science (Aerospace) U.S. Military Academy, West Point, NY, 1985

PROFESSIONAL ASSOCIATIONS
American College of Healthcare Executives Service Academy Alumni of Arizona