RAZZIQ INTERNATIONAL:

Raaziq International Logistics & Supply Chain Management, is one of the worlds leading Freight Forwarding Company and has made its reputation as the largest Freight Forwarders, Air Freight Forwarder, Sea Freight Forwarder, Air and Sea Freight Forwarding, Road Freight Services, Custom Broker, Freight and Logistics, Cold Chain Transportation, Warehousing and Distribution Services, Import and Export Broker, Cargo and Freight Agents, in Pakistan.

About Us:
We make your life simple. Whatever you want to transport, we can box it, preserve it, stock it and ship it to suit your individual need. And we have been doing so since 1974. We operate in every corner of Pakistan and reach 80 countries worldwide. Using our time tested global network, we combine 37 years of expertise and a 1200 strong employee base to provide a full range of customized services.

History:
Raaziq is Pakistans leading logistics and ancillary services provider. Established in 1974, the company operates via nationwide facilities and an overseas network of agents that service every corner of Pakistan and reach 80 other countries across six continents. Using our penetrating network, we provide our customers with tailor-made solutions for their unique supply chain challenges. Still, our people are our biggest asset. Over 1200 emplo yees leverage Raaziqs over 35 years of industry and country expertise to provide unparalleled know-how and professionalism. In delivering a full range of services, including air and ocean freight forwarding, custom brokerage, intercity transportation, cold chain process management, warehousing and distribution. Our value-added services and e-services help over 5,000 businesses of all sizes and in all industries around the globe streamline the _ow of goods from factory to customer in a transparent and efficient way. We have been consistently recognized by our peers and customers as an industry leader. Ranked _rst in customs clearance by Pakistan Customs Computerized System (PACCS), Raaziq International has also been ranked as a top-_ve

air freight forwarder by the International Air Transport Association (IATA) and has received numerous awards from business associations at the local, national and regional level, including the Best Export Performance Award for the last three years from the Federation of Pakistan Chambers of Commerce and Industry.

MISSION:
We strive to become the most trusted leader of logistics in Pakistan by exceeding customers expectations in the delivery of complete, world class logistics solutions. This goal rests on the implementation of four core principles:

Our promise to listen closely to all clients to understand their specific needs Our focus on being flexible, quick, reliable, robust and honest Our dedication to a culture of continuous improvement, which involves constantly enhancing our network of supply chain assets and cultivating our team of experts

Our commitment to enriching our communities via environmentally and socially responsible business practice

Where We Stand:
We are your gateway to the world. With a network of 11 branches in Pakistan and Afghanistan and our relationship with over 25 diverse multinational companies and 5000 organisations around the world, we are a partner which ensures that you are at the right place, at the right time. Number 1 ranking in customs clearance by Pakistan Customs Computerized System (PACCS) Ranked as a top-five airfreight forwarder by the International Air Transport Association (IATA) Best Export Performance Award (2008-2011) from the Chamber of Commerce and Industry, Pakistan.

Core Values:
Your satisfaction is our business. If you grow, so do we. We have become the industry leader by providing a flexible, reliable, secure, timely and cost efficient service to every

customer, big or small, local or global. At Raaziq we know that there are many ways to reach ones destination, but among those there is only one best way, one real solution. We research every project to find that real solution so that you keep coming back for more.

Network of the organization(branches) Portfolio Companies

AMMIZA Transport AMMIZA Logistics & Warehousing AMMIZA Aviation RIL Logistics TS & TS Cold Chain Management RMMS Marketing & Management Services Solution Heights

Other Business Entities:

Raaziq group are running 2 food chains

Cosa nostra Delhi Caf

Strength of the organization:

Over 1200 employees leverage razziqs over 35 years of industry and country expertise to provide unparallel know-how and professionalism.

Type of employment:
While starting of the company we hired permanently but over the period of time we hire employee on contractual basis on the basis of projects and third party hiring if necessary.

Structure of Hr Dept

Pay Structure:
Raaziq offers basic pay structure on the basis of nature of job and give 10% to 15% on the performance of the employee.

Job Analysis/Job Evaluation:

Determine employees job analysis and evaluation by their job descriptions and job specifications and by giving rewards monetary, promotions, tour and trips and recognition certificates and training.

Employee Turnover:
The employee turnover rate in RIL is moderate. They usually go for forced resignation if the employee performance does not meet their exceptions.

8-10 % turnover last year.

Performance appraisal:
Balance score card: balance score card is used for performance appraisal system. It is done by the management on the yearly basis. The criteria of the performance are to look employee performance is on daily basis which shifted on monthly basis.

Performance Managing performance is important to our success in achieving our business objectives. For us this means: providing challenging and stimulating work; having high expectations about performance and setting high standards; Managing staff resources effectively to make sure high levels of performance are achieved and maintained; encouraging good attendance and reducing absence; making sure that our people are well-trained and developed; and making sure the wide range of talent available to us is fully involved and that good performance is appropriately recognized and rewarded. The department and HR have to change in many ways. The rate of change is likely to increase quickly and public and political expectations of service levels will continue to rise. We need to be able to continue to attract talented people who will be committed, involved in their work, will achieve high levels of performance and deliver excellent value for money. We need to involve staff to change and improve our business and service delivery. We have high-quality, professional and motivated staff who are committed to achieving business targets despite facing significant change. Our success will come from the way our people can anticipate, adapt and respond to change.