What What on on Earth Earth are are we we doing doing for for Customers Customers

At Xerox, we strive to ensure that our products and services not only offer the best value and quality, but also contribute to a better and safer environment. Environmental Call briefly explains, for customers, employees and business partners, how we are working to add value to our products and services through our environmental commitment.

OUR COMMITMENT Xerox is committed to becoming a Waste-Free Company in everything we do. The Xerox Waste-Free goal is to create products that minimize waste during manufacturing, use by the customer, and at the end of products initial life cycles. We are playing our part in helping to change the way in which things are made and to make business work in a sustainable way, in order to protect the planet. We are committed to sharing our Waste-Free philosophy and to offering customers the benefits and savings which they, too, can enjoy in their own organizations. For customers, it is an assurance that, by working with Xerox, you can reduce costs and waste in your company, while contributing to a cleaner, healthier world.

Our environmental responsibility has been recognized with a number of awards, including: The US Environmental Protection Agencys Waste Wi$e Award (1996,1995) for our waste reduction program. The Consulting Engineers Council, NY States Engineering Excellence Bronze Award (1996) for Xerox patented 2-PHASE Extraction remediation process. National Wildlife Federation Corporate Conservation Councils Environmental Achievement Award (1994) for Xerox Design For Environment Program. Certification to ISO 14001 Environmental Management System standard for all Xerox major manufacturing sites worldwide by 1997, and all sites by 2000. The U.S. EPA ENERGY STAR ecolabel for more than 60 energyefficient Xerox copier, printer and multifunction products.
For further information on the Waste-Free company, contact: Xerox EH&S Support: 800-828-6571 Web Address: www.xerox.com/environment.html

As an ENERGY STAR Partner, Xerox has determined that these products meet the ENERGY STAR guidelines for energy efficiency.

The Document Company and Xerox are registered trademarks of Xerox Corporation.

Printed on recycled paper with soy inks. 1997 Xerox Environment, Health & Safety

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environmental call

XEROX GOAL: WASTE-FREE

XEROX GOAL: WASTE-FREE

XEROX GOAL: WASTE-FREE

manufacturing
We have an excellent reputation for environmental performance in each of our manufacturing sites. We use techniques that are environmentally sound and that minimize resource consumption and generation of waste.
CONSERVING RESOURCES Careful asset management has reduced the consumption of raw materials and was worth several hundred million dollars in 1996. PROTECTING THE ENVIRONMENT We have eliminated the use of hazardous materials, such as Class 1 ODSs, several chlorinated solvents, and PCBs. Weve invested significantly over the past ten years in pollution prevention and correction measures. REDUCING WASTE TO LANDFILL Worldwide, waste to landfill was reduced by 73% since 1990, despite a doubling in the number of production sites reporting. Over 81% of our waste is now recycled.
81% 81% 34% 34%

products products
In a world of finite resources, Xerox works to maximize the reprocessing of serviceable parts from returned equipment. It means that Xerox manufactured products are built from new and reprocessed parts tested to the same rigorous standards.
DESIGN FOR THE ENVIRONMENT Xerox Design for the Environment guidelines encourage product designs that minimize material and energy resources through use of recycled materials and parts that can be reprocessed and recycled. The environmental features of our newest digital products are the result of challenging design goals for waste minimization in all product life cycle phases. ENERGY EFFICIENCY Xerox is helping customers to reduce their energy bills and their contribution to global warming. Our latest ENERGY STAR equipment uses only half as much electricity as conventional office machines. REDUCED EMISSIONS The reduced emissions of heat, noise and ozone from Xerox equipment mean a more comfortable workplace for our customers. XEROX PAPER Our paper is derived from pulp from properly managed, sustainable forests and excludes the use of natural rain forest wood.

offices offices
Everything that Xerox delivers to customers is designed to be returned whether its a machine, a cartridge, a spare, or packaging. All of these items, once returned, are processed for reuse or recycling. The only thing we want to leave with our customers is THE DOCUMENT.

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EDUCE Paper usage is reduced through the electronic storage and distribution of documents, printing-on-demand and twosided copying. It means savings on purchasing, mailing and storage of paper. EUSE Xerox has designed its equipment, supplies and packaging for durability and reuse. Packaging for delivery and collection of equipment can be reused multiple times... helping us to achieve our objective of leaving no waste with our customers. ECYCLE Xerox customers can return copy/print cartridges and toner containers to Xerox at no cost for reprocessing. And when Xerox equipment finally reaches the end of its useful life, we take it back to be processed for reuse and recycling.

73%

1990 1990 1996 1996

Landfill

1990 1996
Waste Recycled

The only thing we want to leave with our customers is THE DOCUMENT!