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PERSONAL INFORMATION
Spanish Teacher
Shop Assistant
Travel Retail Norway, Oslo Airport Gardermoen (Norway) Provide assistance and excellent customer service to the customers of TRN. Receiving deliveries, unpacking and re-shelving or storing stock. Follow cashing up procedures. Being vigilant at all times and to help minimise stock loss.
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Curriculum Vitae
08 April 2008 13 July 2008
18 October 2012
PERSONAL SKILLS
Other language(s)
UNDERSTANDING
SPEAKING
WRITING
Listening
Reading
Spoken interaction
Spoken production
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Curriculum Vitae
English C1 C1 C1 C1
Spanish Official School of Languages Certificate, 2012 Cambridge First Certificate, 2011
Norwegian (Bokmal)
A2
A2
A2
A2
A2
Two intensives Norwegian Courses 70 hours each (Puertas de Castilla Cultural Centre of Murcia) Norwegian course with Travel Retail Company (ongoing)
Italian
C1
C1
C1
C1
C1
Spanish Offcicial School of Languages Certificate, 2006 Advanced Italian Diploma (University of Turin), 2001 Erasmus scholarship in Italy (1999 - 2001)
C2
C2
C2
C2
C2
Levels: A1/A2: Basic user - B1/B2: Independent user - C1/C2: Proficient user Common European Framework of Reference for Languages
Communication skills
Confident public speaker and strong communication skills developed in my teaching role. Mediating skills:I have tutored a group of students aged 16, developing positive classroom management strategies and working on the borders between young people, parents and other teachers.
Problem solving: able to deal with problems calmly and efficiently as shown on in my roles as teacher, where I learned to defuse difficult situations in a diplomatic way. Team work: TRN is a big and busy work place and so we work as a team at all times,covering each other for breaks; ensuring the whole shop and building are monitored for problems and serving customers in a fair way.
Job-related skills
Organisational skills: As a teacher I have organized educational trips: fieldtrips to museums and weekend campings. Intercultural skills: I studied in Italy with an erasmus scholarship (1999-2001) where I had the chance of share flat with French, German and Australian people. Nowadays I work in a very international environment.
Computer skills
Proficient with Microsoft Office, desktop and internet software applications, and Audio Video equipment.
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