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JEA is required by the EPA to mail you this Water Quality Report under the 1996 Safe Drinking Water Act Amendments. Todays regulatory programs are designed to monitor public drinking water supplies to ensure public health protection from potential drinking water contaminants.The annual Consumer Confidence Report is intended for all customers of community systems.
Dear valued JEA Water Customer: JEA is pleased to send you the 2012 edition of the Water Quality Report and Water Conservation Guide. This annual report, which utilities are required by federal regulation to distribute to all of their water customers, provides a comprehensive view of what is in your drinking water. The report details the results of our state-regulated water quality monitoring program. This comprehensive program involves the collection and analysis of 25,000 water samples taken throughout the year to ensure that your water supply is safe to drink. I encourage you to take a few minutes and look at the information presented in the following pages. Our community is very fortunate that its water source is the Floridan aquifer, located 800 to 1,200 feet below the lands surface, and highly protected by a thick layer of clay which prevents chemicals from entering the aquifer. Because the water is already so clean, it requires minimal treatment before leaving the water plant and entering the distribution system. Most of the elements which are found in our drinking water, and noted in this report, occur naturally in the aquifer at very low levels. Lead or copper found in drinking water does not come from the JEA system, but rather from contact with household plumbing fixtures. Water conservation is a key component to delay the potential need for the development of far more expensive drinking water sources. Not only will conservation protect the water quality of the aquifer, it will also help to lower your bill. Check the back of this report for water conservation facts and helpful tips. After more than three years of studies, in May of 2011, JEA received a 20-year renewal of our Consumptive Use Permit from the St. Johns River Water Management District. JEA demonstrated that the amount of water that we will withdrawal from the aquifer will have minimal impact to the quality of our water resource. JEA will continue to work with our customers and State and Federal regulatory agencies to ensure the protection of our water supply. We hope you find this report useful. If you would like additional copies of this report, they are available at JEA branches, public libraries and electronically online on jea.com. Sincerely
TA B L E O F C O N T E N T S
The Source of Your Water ..........................2 Your Public Water System .........................2 Hardness Information................................3 JEA Service Area........................................3 Ensuring the Safety of Our Drinking Water ...................................................4 Information Provided by the EPA ..............5 Major Grid....................................... .........6 Mayport ....................................................8 Lofton Oaks Grid.......................................9 Ponte Vedra Grid.....................................10 Ponce de Leon Grid.................................12 Marsh Harbor/Palm Valley ......................13 Additional Health Effects Language ..........................................15 Compliance Information..........................15 JEA Water Resource Master Plan .............15 Frequently Asked Questions .....................16 How To Connect With Us .........................16 A Shower of Savings................................17 Let Your Dishwasher Do the Dishes .........17 Look for the WaterSense Label................17 Pool Patrol..............................................17 Fix a Leak, Save Money...........................18 Fool Your Faucet .....................................18
Your water source is the Floridan aquifer, which is one of the major sources of groundwater in the United States. This highly productive aquifer system underlies all of Florida, southern Georgia, and small parts of adjacent Alabama and South Carolinaa total area of about 100,000 square miles. Our abundant, fresh, clean water supply is obtained by drilling wells deep into the aquifer. The water is then pumped to large water reservoirs where it is aerated, chlorinated for disinfection, and then distributed via pumping stations to you and other customers. In 2011 the Florida Department of Environmental Protection (FDEP) performed Source Water Assessments on our systems. These assessments were conducted to provide information about any potential sources of contamination in the vicinity of our wells. The number of potential sources and susceptibility level of contamination identified for all wells in our systems are shown in the table below. Potential sources of contamination indentified could include landfills, above and underground fuel storage tanks, dry cleaning facilities, and wastewater disposal areas. The assessment results are available on the FDEP Source Water Assessment and Protection Program website at www.dep.state.fl.us/swapp.
THE SOURCE O F Y O U R W AT E R
System
# of Potential Sources
Major Grid Mayport Lofton Oaks Grid Ponte Vedra Grid Ponce de Leon Grid
236 7 5 2 4
JEA customers within all of Duval County and parts of St. Johns County are located within either our Major Grid or our small, hydraulically independent Mayport system. The Major Grid is comprised of 26 water treatment plants (WTPs) and two storage and repump facilities that are fully interconnected. This system is supported by 115 active wells and 64.5 million gallons of storage. These WTPs provide water to our customers through a water distribution system consisting of approximately 4,058 miles of water distribution mains ranging from two inches to 36 inches in diameter. The separate system in Mayport has two wells, 30,000 gallons of storage and three miles of water distribution mains.
YOUR PUBLIC W AT E R S Y S T E M
Our Nassau customers are provided water by the Lofton Oaks Grid consisting of six wells with 1.39 million gallons of storage and 107 miles of distribution mains. Customers within the remaining parts of St. Johns County are provided water by the Ponte Vedra Grid (three wells with 0.5 million gallons of storage and 31 miles of distribution mains), the Ponce de Leon Grid (four wells with 0.51 million gallons of storage and 13 miles of distribution mains), and the Marsh Harbor and Palm Valley water systems (through an interconnection with St. Johns County Utility Department). JEA owns and operates the Marsh Harbor and Palm Valley distribution systems.
Este informe contiene informacin muy importante sobre su agua de beber. Tradzcalo o hable con lguien que lo entienda bien. 2
HARDNESS I N F O R M AT I O N
These tables list the Total Hardness at each Water Treatment Plant. These values are the average of the hardness from each of the wells servicing the plant, and were sampled in OctoberDecember 2011.
WATER TREATMENT PLANT RESULT (ppm) GRAINS PER GALLON
What is Hard Water? Water is described as hard when it contains high levels of dissolved mineralsprimarily calcium and magnesium. These are naturally occurring soluble compounds that are present in the aquifer. Is it harmful? Hard water is not a health risk. Calcium and magnesium are both important to human health and are commonly taken as supplements or as antacids. Remove it with vinegar! Hard water leaves spots on dishes and windows, and a buildup of scale on plumbing fixtures and coffee pots. These can easily be dissolved with white distilled (common household) vinegar: Use vinegar in your dishwasher as a rinse-agent . Run it through a brewing cycle in your coffee pot then rinse thoroughly . Soak faucets overnight in vinegar to remove corrosion. JEA SER VICE AREA
Major Grid Other JEA Grids
Nassau County 28 31
17
Major Grid (Duval & St. Johns Counties) 1 Arlington 349 2 Beacon Hills 441 3 Brierwood 374 4 Cecil Commerce Center 125 5 Community Hall 187 6 Deerwood III 378 7 Fairfax 254 8 Hendricks 282 9 Highlands 235 10 Julington Creek Plantation 368 11 Lakeshore 196 12 Lovegrove 299 13 Main Street 265 14 Marietta 257 15 McDuff 261 16 Monument Road 444 17 Norwood 221 18 Oakridge 334 N 19 Ridenour 299 20 Royal Lakes 408 21 Southeast 312 22 Southwest 138 23 St. Johns Forest 467 24 St. Johns North 234 25 Westlake 293 26 Woodmere 248 Independent Plant 27 Mayport Lofton Oaks Grid (Nassau County) 28 Lofton Oaks 29 Nassau Regional 30 Otter Run 31 West Nassau
20 26 22 7 11 22 15 16 14 22 11 17 15 15 15 26 13 20 17 24 18 8 27 14 17 15
29 30
290
17
301
9 25 17 14 15
Roosevelt Blvd.
27 7 13 8 3 6 20 5 10
210 17
26 1
2 9A 16 19
Atlantic Blvd.
17 17 18 17
11 4 22
Blanding Blvd.
12 18Beach Blvd.
JTB
21
36 35
Duval County
Ponce De Leon Grid (St. Johns County) 32 A1A North 353 33 A1A South 328 34 Ponce De Leon 406 Ponte Vedra Grid (St. Johns County) 35 Corona Road 287 36 Ponte Vedra North 353
21 19 24
17 21
32 33 34
24
23
The number on the map at left corresponds to the location of the water plant listed in the table above.
To ensure the safety of our drinking water supply, JEA conducts a comprehensive monitoring program. We collect samples from a citywide system of sample taps or faucets and then test them for more than 100 bacteriological and chemical components. JEA also has in place a state-of-the-art operations network that can instantaneously report areas of low pressure, and monitor and control chlorine. These improvements enable us to better monitor our system and offer you an uninterrupted supply of fresh water.
I M P O R TA N T I N F O R M AT I O N PROVIDED B Y T H E EPA
The following is general information and much of it does not necessarily pertain to JEA-supplied drinking water because of our deep-well, groundwater source.
Some people may be more vulnerable to contaminants in drinking water than the general population. Immuno-compromised persons such as persons with cancer undergoing chemotherapy, persons who have undergone organ transplants, people with HIV/AIDS or other immune system disorders, some elderly, and infants can be particularly at risk from infections.These people should seek advice about drinking water from their health care providers. EPA and CDC guidelines on appropriate means to lessen the risk of infection by Cryptosporidium and other microbiological contaminants are available from the EPAs Safe Drinking Water Hotline at 1-800-426-4791.
MAJOR GRID
Microbiological Contaminants
CONTAMINANT AND UNIT OF MEASUREMENT DATES OF SAMPLING (MO/YR) MCL VIOLATION Y/N HIGHEST MONTHLY PERCENTAGE/NUMBER MCLG MCL LIKELY SOURCE OF CONTAMINATION
01/11 12/11
0.7
Presence of coliform Naturally present in the environment. bacteria in > 5% of monthly samples.
Radioactive Contaminants
CONTAMINANT AND UNIT OF MEASUREMENT DATES OF SAMPLING (MO/YR) MCL VIOLATION Y/N LEVEL DETECTED RANGE OF RESULTS MCLG MCL LIKELY SOURCE OF CONTAMINATION
03/11 03/11
N N
1.43 2.134
ND 1.43 ND 2.134
0 0
15 5
Inorganic Contaminants
CONTAMINANT AND UNIT UNIT OF MEASUREMENT DATES OF SAMPLING (MO/YR) MCL VIOLATION Y/N LEVEL DETECTED RANGE OF RESULTS MCLG MCL
Antimony (ppb)
03/11
0.188
ND 0.188
Discharge from petroleum refineries; fire retardants; ceramics; electronics; solder. Erosion of natural deposits; runoff from orchards; runoff from glass and electronics production wastes. Discharge of drilling wastes; discharge from metal refineries; erosion of natural deposits. Erosion of natural deposits; discharge from fertilizer and aluminum factories. Water additive which promotes strong teeth when at optimum levels between 0.7 and 1.3 ppm. Residue from man-made pollution such as auto emissions and paint; lead pipe, casing, and solder. Erosion of natural deposits; discharge from refineries and factories; runoff from landfills; runoff from cropland. Pollution from mining and refining operations. Natural occurrence in soil. Runoff from fertilizer use; leaching from septic tanks, sewage; erosion of natural deposits. Discharge from petroleum and metal refineries; Salt water intrusion, leaching from soil. Leaching from ore-processing sites; discharge from electronics, glass, and drug factories.
N N N
0 2 4
10 2 4.0
Lead (point of entry) (ppb) Mercury (inorganic) (ppb) Nickel (ppb) Nitrite (as Nitrogen) (ppm) Selenium (ppb) Sodium (ppm) Thallium (ppb)
N N N N N N N
15 2 100 1 50 160 2
Synthetic Organic Contaminants including Pesticides and Herbicides Di(2-ethylhexyl) phthalate (ppb) 03/11 11/11 N 3.5 ND 3.5 0 6 Discharge from rubber and chemical factories.
MAJOR GRID
Stage 1 Disinfectants and Disinfection By-Products
CONTINUED
For the parameters listed below, the level detected is the annual average of the quarterly averages. Range of Results is the range of individual sample results (lowest to highest) for all monitoring locations, including IDSE and Stage 1 monitoring.
DISINFECTANT OR CONTAMINANT AND UNIT OF MEASUREMENT DATES OF SAMPLING (MO/YR) MCL OR MRDL VIOLATION Y/N LEVEL DETECTED RANGE OF RESULTS MCLG OR MRDLG MCL OR MRDL LIKELY SOURCE OF CONTAMINATION
Chlorine (ppm) Haloacetic Acids (five) (HAA5) (ppb) TTHM [Total Trihalomethanes] (ppb)
N N
1.07 16.8
MRDLG = 4 N/A
37.9
3.7 119
N/A
MCL = 80
0.197
0 of 85
1.3
1.3
Corrosion of household plumbing systems; erosion of natural deposits; leaching from wood preservatives. Corrosion of household plumbing systems; erosion of natural deposits.
3.2
1 of 85
15
Secondar y Contaminants
DISINFECTANT OR CONTAMINANT AND UNIT OF MEASUREMENT DATES OF SAMPLING (MO/YR) MCL VIOLATION Y/N HIGHEST RESULT RANGE OF RESULTS MCLG MCL LIKELY SOURCE OF CONTAMINATION
Odor (threshold odor number) Sulfate (ppm) Total Dissolved Solids (ppm)
03/11
Y**
N/A
03/11 03/11
Y** Y**
255 686
N/A N/A
250 500
** High levels of these contaminants do not show adverse health effects. Note: St. Johns Forest WTP has a FDEP waiver for Sulfate levels not to exceed 500 mg/L. See page 15 for additional monitoring and reporting information.
M AY P O R T
Radioactive Contaminants
CONTAMINANT AND UNIT OF MEASUREMENT DATES OF SAMPLING (MO/YR) MCL VIOLATION Y/N HIGHEST LEVEL DETECTED RANGE OF RESULTS MCLG MCL LIKELY SOURCE OF CONTAMINATION
03/09
1.329
N/A
Inorganic Contaminants
CONTAMINANT AND UNIT OF MEASUREMENT DATES OF SAMPLING (MO/YR) MCL VIOLATION Y/N LEVEL DETECTED RANGE OF RESULTS MCLG MCL LIKELY SOURCE OF CONTAMINATION
03/09 03/09
N N
0.029 1.15
N/A N/A
2 4
2 4
Discharge of drilling wastes; discharge from metal refineries; erosion of natural deposits. Discharge from metal refineries and coal-burning factories; discharge from electrical, aerospace, and defense industries. Corrosion of galvanized pipes; erosion of natural deposits; discharge from metal refineries; runoff from waste batteries and paints. Discharge from steel and pulp mills; erosion of natural deposits. Erosion of natural deposits; discharge from fertilizer and aluminum factories. Water additive which promotes strong teeth when at optimum levels between 0.7 and 1.3 ppm. Salt water intrusion; leaching from soil.
03/09 03/09
N N
0.89 0.94
N/A N/A
5 100
5 100
Fluoride (ppm)
03/09
0.60
N/A
4.0
Sodium (ppm)
03/09
15
N/A
N/A
160
Chlorine (ppm) Haloacetic Acids (five) (HAA5) (ppb) TTHM [Total trihalomethanes] (ppb)
N N
1.27 25.6
07/11
48.7
3.14 51.85
N/A
MCL = 80
07/11 07/11
N N
0.027 1.33
0 of 10 0 of 10
1.3 0
1.3 15
Corrosion of household plumbing systems; erosion of natural deposits; leaching from wood preservatives. Corrosion of household plumbing systems; erosion of natural deposits.
L O F TO N O A K S G R I D
Microbiological Contaminants
CONTAMINANT AND UNIT OF MEASUREMENT DATES OF SAMPLING (MO/YR) MCL VIOLATION Y/N HIGHEST MONTHLY PERCENTAGE/ NUMBER MCLG MCL LIKELY SOURCE OF CONTAMINATION
01/1112/11
Radioactive Contaminants
CONTAMINANT AND UNIT OF MEASUREMENT DATES OF SAMPLING (MO/YR) MCL VIOLATION Y/N HIGHEST LEVEL DETECTED RANGE OF RESULTS MCLG MCL LIKELY SOURCE OF CONTAMINATION
03/11
1.69
ND 1.69
LEVEL DETECTED
RANGE OF RESULTS
MCLG
MCL
N N N
6 2 4
6 2 4.0
Discharge from petroleum refineries; fire retardants; ceramics; electronics; solder. Discharge of drilling wastes; discharge from metal refineries; erosion of natural deposits. Erosion of natural deposits; discharge from fertilizer and aluminum factories. Water additive which promotes strong teeth when at optimum levels between 0.7 and 1.3 ppm. Residue from man-made pollution such as auto emissions and paint; lead pipe, casing, and solder. Pollution from mining and refining operations. Natural occurrence in soil. Salt water intrusion, leaching from soil.
N N N
0 N/A N/A
15 100 160
Chlorine (ppm) Haloacetic Acids (five) (HAA5) (ppb) TTHM [Total Trihalomethanes] (ppb)
1.03
0.3 2.2
MRDLG = 4
MRDL = 4.0
N N
21.87 56.19
N/A N/A
MCL = 60 MCL = 80
N N
0.062 0.847
0 of 31 0 of 31
1.3 0
1.3 15
Corrosion of household plumbing systems; erosion of natural deposits; leaching from wood preservatives. Corrosion of household plumbing systems; erosion of natural deposits.
03/11 03/11
N N
1.75 1.5
ND 1.75 ND 1.5
0 0
15 5
Inorganic Contaminants
CONTAMINANT AND UNIT OF MEASUREMENT DATES OF SAMPLING (MO/YR) MCL VIOLATION Y/N LEVEL DETECTED RANGE OF RESULTS MCLG MCL LIKELY SOURCE OF CONTAMINATION
Antimony (ppb)
03/11
0.126
ND 0.126
Discharge from petroleum refineries; fire retardants; ceramics; electronics; soldertardants; ceramics; electronics; solder. Discharge of drilling wastes; discharge from metal refineries; erosion of natural depositstal refineries; erosion of natural deposits. Erosion of natural deposits; discharge from fertilizer and aluminum factories. Water additive which promotes strong teeth when at optimum levels between 0.7 and 1.3 ppm. Residue from man-made pollution such as auto emissions and paint; lead pipe, casing, and solder. Salt water intrusion; leaching from soil.
Barium (ppm)
03/11
0.0331
0.0246 0.0331
Fluoride (ppm)
03/11
0.955
4.0
03/11
0.733
15
Sodium (ppm)
03/11
54.155
18.951 54.155
N/A
160
Synthetic Organic Contaminants including Pesticides and Herbicides Di(2-ethylhexyl) phthalate (ppb) 03/11 10/11 N 0.8 ND 0.8 0 6 Discharge from rubber and chemical factories.
Chlorine (ppm) Haloacetic Acids (five) (HAA5) (ppb) TTHM [Total Trihalomethanes] (ppb)
N N
1.17 20.0
MRDLG = 4 N/A
35.7
2.4 99.26
N/A
MCL = 80
10
CONTINUED
MCLG
AL (ACTION LEVEL)
0.472
0 of 31
1.3
1.3
Corrosion of household plumbing systems; erosion of natural deposits; leaching from wood preservatives. Corrosion of household plumbing systems; erosion of natural deposits.
2.12
1 of 31
15
Secondar y Contaminants
CONTAMINANT AND UNIT OF MEASUREMENT DATES OF SAMPLING (MO/YR) MCL VIOLATION Y/N HIGHEST RESULT RANGE OF RESULTS MCLG MCL LIKELY SOURCE OF CONTAMINATION
03/11
Y**
615
407 615
N/A
500
** Note: High levels of this contaminant do not show adverse health effects.
11
PONCE
Radioactive Contaminants
CONTAMINANT AND UNIT OF MEASUREMENT DATES OF SAMPLING (MO/YR) MCL VIOLATION Y/N HIGHEST LEVEL DETECTED
DE
LEON GRID
MCLG MCL LIKELY SOURCE OF CONTAMINATION
RANGE OF RESULTS
Alpha emitters (pCi/L) Radium 226 + 228 or combined radium (pCi/L) Inorganic Contaminants
CONTAMINANT AND UNIT OF MEASUREMENT
03/11 03/11
N N
2.53 1.06
ND 2.53 ND 1.06
0 0
15 5
LEVEL DETECTED
RANGE OF RESULTS
MCLG
MCL
Arsenic (ppb)
03/11
0.716
ND 0.716
10
Erosion of natural deposits; runoff from orchards; runoff from glass and electronics production wastes. Discharge of drilling wastes; discharge from metal refineries; erosion of natural deposits. Erosion of natural deposits; discharge from fertilizer and aluminum factories. Water additive which promotes strong teeth when at optimum levels between 0.7 and 1.3 ppm. Residue from man-made pollution such as auto emissions and paint; lead pipe, casing, and solder. Discharge from petroleum and metal refineries; erosion of natural deposits; discharge from mines
Barium (ppm)
03/11
0.0179
0.0146 0.0179
Fluoride (ppm)
03/11
1.14
1.04 1.14
4.0
03/11
1.25
0.054 1.25
15
Selenium (ppb)
03/11
0.485
ND 0.485
50
50
Sodium (ppm)
03/11
73.96
37.00 73.96
N/A
160
Salt water intrusion, leaching from soiltories; runoff from landfills; runoff from cropland.
Chlorine (ppm) Haloacetic Acids (five) (HAA5) (ppb) TTHM [Total Trihalomethanes] (ppb)
N N N
Water additive used to control microbes. By-product of drinking water disinfection. By-product of drinking water disinfection.
12
PONCE
Lead and Copper (Tap Water)
CONTAMINANT AND UNIT OF MEASUREMENT DATES OF SAMPLING (MO/YR) AL EXCEEDED Y/N
DE
90TH PERCENTILE RESULT
LEON GRID
NO. OF SAMPLING SITES EXCEEDING THE AL
CONTINUED
AL (ACTION LEVEL) LIKELY SOURCE OF CONTAMINATION
MCLG
08/1109/11 08/1109/11
0.144
0 of 23
1.3
1.3
Corrosion of household plumbing systems; erosion of natural deposits; leaching from wood preservatives. Corrosion of household plumbing systems; erosion of natural deposits.
5.06
1 of 23
15
HIGHEST RESULT
RANGE OF RESULTS
MCLG
MCL
Sulfate (ppm)
03/11
Y**
263
165 263
N/A
250
Natural occurrence from soil leaching. Natural occurrence from soil leaching.
03/11
Y**
691
570 691
N/A
500
M A R S H H A R B O R /P A L M V A L L E Y
Radioactive Contaminants
CONTAMINANT AND UNIT OF MEASUREMENT DATES OF SAMPLING (MO/YR) MCL VIOLATION Y/N HIGHEST LEVEL DETECTED RANGE OF RESULTS MCLG MCL LIKELY SOURCE OF CONTAMINATION
09/08
0.3
ND 0.3
LEVEL DETECTED
RANGE OF RESULTS
MCLG
MCL
08/11 08/11
N N
2.0 0.024
6 2
6 2
Discharge from petroleum refineries; fire retardants; ceramics; electronics; solder. Discharge of drilling wastes; discharge from metal refineries; erosion of natural deposits. Erosion of natural deposits; discharge from fertilizer and aluminum factories. Water additive which promotes strong teeth when at optimum levels between 0.7 and 1.3 ppm. Runoff from fertilizer use; leaching from septic tanks, sewage; erosion of natural deposits. Runoff from fertilizer use; leaching from septic tanks, sewage; erosion of natural deposits. Salt water intrusion, leaching from soil.
Fluoride (ppm)
08/11
0.86
0.82 0.86
4.0
Nitrate (as Nitrogen) (ppm) Nitrite (as Nitrogen) (ppm) Sodium (ppm)
1.2
0.0403 1.2
10
10
0.037
ND 0.037
08/11
30.0
26.0 30.0
N/A
160
13
M A R S H H A R B O R /P A L M V A L L E Y
Stage 1 Disinfectants and Disinfection By-Products
CONTINUED
For chlorine, the level detected is the annual average of the quarterly averages. For Haloacetic Acids and TTHM, the level detected is the average of samples taken from St. Johns County Utilitys Sawgrass Grid, the supplier of water to these two distribution systems. Range of Results is the range of individual sample results (lowest to highest) for all monitoring locations, including IDSE and Stage 1 monitoring.
DISINFECTANT OR CONTAMINANT AND UNIT OF MEASUREMENT DATES OF SAMPLING (MO/YR) MCL VIOLATION Y/N LEVEL DETECTED RANGE OF RESULTS MCLG OR MRDLG MCL OR MRDL LIKELY SOURCE OF CONTAMINATION
Chlorine (ppm) @ Marsh Harbor Chlorine (ppm) @ Palm Valley Haloacetic Acids (five) (HAA5) (ppb) TTHM [Total trihalomethanes] (ppb)
N N N N
Water additive used to control microbes. Water additive used to control microbes. By-product of drinking water disinfection. By-product of drinking water disinfection.
07/09 07/09
N N
0.035 0.66
0 of 10 0 of 10
1.3 0
1.3 15
Corrosion of household plumbing systems; erosion of natural deposits; leaching from wood preservatives. Corrosion of household plumbing systems; erosion of natural deposits.
08/11 08/11
N N
0.155 0.904
0 of 13 0 of 13
1.3 0
1.3 15
Corrosion of household plumbing systems; erosion of natural deposits; leaching from wood preservatives. Corrosion of household plumbing systems; erosion of natural deposits.
Secondar y Contaminants
CONTAMINANT AND UNIT OF MEASUREMENT DATES OF SAMPLING (MO/YR) MCL VIOLATION Y/N HIGHEST RESULT RANGE OF RESULTS MCLG MCL LIKELY SOURCE OF CONTAMINATION
08/11
Y**
520
510 520
N/A
500
14
ADDITIONAL H E A LT H E F F E C T S LANGUAGE
ALL SYSTEMS If present, elevated levels of lead can cause serious health problems, especially for pregnant women and
young children. Lead in drinking water is primarily from materials and components associated with service lines and home plumbing. JEA is responsible for providing high quality drinking water, but cannot control the variety of materials used in plumbing components. When your water has been sitting for several hours, you can minimize the potential for lead exposure by flushing your tap for 30 seconds to two minutes before using water for drinking or cooking. If you are concerned about lead in your water, you may wish to have your water tested. Information on lead in drinking water, testing methods, and steps you can take to minimize exposure is available from EPAs Safe Drinking Water Hotline, 1-800-426-4791, or at http://www.epa.gov/safewater/lead.
LOFTON OAKS GRID: Coliforms are bacteria that are naturally present in the environment and are used as an indicator that other potentially harmful bacteria may be
present. Coliforms were found in more samples than allowed during the month of September and this was a warning of potential problems. Repeat sampling was initiated and the results were satisfactory.The areas were flushed and adequate chlorine was maintained.
JEA MAJOR GRID VARIANCE: The St. Johns Forrest WTP has two pairs of wells (Floridan and shallow) which
M O N I TO R I N G A N D R E P O R T I N G (M/R) OF COMPLIANCE I N F O R M AT I O N
are pumped simultaneously to blend the water to reduce sulfates that are naturally occurring in the Floridan aquifer in northern St. Johns County. The St. Johns River Water Management District has reduced the use of shallow wells due to the impacts on surrounding wetlands. EPA and available health data indicates that chronic exposure to low levels of sulfates is not harmful to health. The current MCL for sulfate is 250 mg/L and is based on aesthetic effects (i.e. taste and odor). The variance is in effect until such time that a sulfate level of 500 mg/L is either exceeded or FDEP adopts a primary MCL for sulfates that is more restrictive than 500 mg/L.
JEA has in place an Annual Water Resource Master Plan for all water resources. Included in this plan are strategic capital improvements over the next 20 years which will support additional capacity for growth, reduce costs, protect natural resources and provide increased reliability while continuing to supply clean, safe water to our customers. Planned improvements to the north and west portions of the service area include a new regional water treatment plant (Northwest Regional) and the expansion of two existing smaller plants (Westlake and West Nassau). Several new major transmission system piping improvements ranging from 16 to 36inches in size are planned to support A drinking water well being repaired at the projected growth and to increase reliability. Main Street Water Treatment Plant.
In the south and east portion of the service area, JEA plans to construct two additional regional water treatment facilities (Greenland and RiverTown). Several new major transmission system piping improvements ranging from 16 to 30-inches in size are planned to support projected growth and to increase reliability. In 2010, JEA began implementing the recommendation to construct additional transmission improvements outlined in the Total Water Management Plan. Facilities planned are 36-inch, 30-inch, and 24-inch dedicated transmission mains to transport up to 24 million gallons per day from west to east across the St. Johns River. The construction of this river crossing project is scheduled for completion by 2014. As water from our current source of supply, the Floridan aquifer, becomes more limited, JEA is investigating the feasibility and expense of utilizing other potential sources of water supply. JEA is committed to conservation and the use of reclaimed water to reduce how much water may be needed from these more expensive alternative water supplies.
15
The rotten egg odor in water is hydrogen sulfide and is produced by bacteria that break down naturally-occurring sulfate in the water. These bacteria usually thrive in the warm environment of hot water heaters. Increasing the water temperature to 160 degrees Fahrenheit for several hours will kill the bacteria in the water heater. Then the water heater should be well flushed before using again to supply the house. Be sure to turn the temperature back down too!
F R E Q U E N T LY A S K E D QUESTIONS
You can inquire about your water quality, report a water quality problem, or comment about this report by: Calling our Customer Care Center at (904) 665-6000. Visiting our website at jea.com. E-mailing us at waterquality@jea.com. Writing us at JEA Water Quality 102 Kernan Blvd. N., Jacksonville, FL 32225 Attention: Water Quality Report Speaking with our market researchers or our drinking water pollsters who call throughout the year for your opinion. Attending our public board meetings the third Tuesday of every month at JEA, 21 W. Church St. Call (904) 665-6243 for times. You can request additional copies of this report by calling our Customer Care Center at (904) 665-6000 or toll free at 1-800-683-5542, or you may download an electronic version from our website at https://www.jea.com/About_Us/Tariffs_and_Reports/Tariffs_and_Reports.aspx.
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C O N S E R V AT I O N TIPS
A SHOWER
OF
SAVINGS
Showering is one of the leading ways we use water in the home, accounting for nearly 17 percent of residential indoor water use, or about 30 gallons per household per day. The average household could save more than 2,300 gallons per year by installing high-performance showerheads. And since these water savings will reduce demands on water heaters, households will also save energy. In fact, a household could save 300 kilowatt hours of electricity annually, enough to power its television use for about a year. Standard showerheads use 2.5 gallons of water per minute (gpm). High-performance showerheads that earn the WaterSense label must demonstrate that they use no more than 2.0 gpm. The WaterSense label also ensures that these products provide a satisfactory shower that is equal to or better than conventional showerheads on the market.
P O O L P AT R O L
We Floridians love our pools. To keep from having to use more water than necessary to fill them, correct any leaks or service problems as they occur -do not allow problems with your pool to linger. Properly maintain your pool to maximize the useful life of the water. Maintaining a proper chemical balance will keep the water clear, clean and safe, and regularly cleaning out debris will keep it enticing on a hot day. With proper maintenance, pools seldom require draining. Be sure to consult a professional before draining your pool.
THE
DISHES
It may come as a surprise that washing a load of dishes in the dishwasher uses less water than doing the same number of dishes by hand. (Dishwashers also do a better job of killing germs, because they use hotter water than you would normally use if washing by hand.) For each cycle, an ENERGY STAR qualified dishwasher model uses about four gallons of water; a non-qualified model uses about six gallons. Washing dishes with a dishwasher is more efficient than washing them by hand, and an ENERGY STAR qualified dishwasher is even more efficient. Compared with washing dishes by hand, you can save 5,000 gallons of water, $40 in utility costs, and 230 hours of your time annually by using an ENERGY STAR qualified dishwasher. An ENERGY STAR qualified dishwasher uses one-third less water and at least 41 percent less energy than a non-qualified model. By replacing a pre-1994 dishwasher with an ENERGY STAR qualified dishwasher, you can save at least $30 in annual utility costs.
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Faucets
Time how often your faucet drips. A leaky faucet that drips at the rate of one drip per second can waste more than 3,000 gallons in a year! The washers and gaskets that hold your faucet together can wear down and cause drips. These parts usually can be replaced easily and inexpensively.
Outdoors
Check your garden hose for leaks where it connects to the side of the house. If it leaks when the hose is turned on, make sure the hose is screwed in tight. If that doesnt work, you may need to replace the nylon or rubber hose washer or wrap the spigot in pipe tape. If you have a sprinkler system that waters your lawn, check the system each spring before turning it on to make sure the sprinklers were not broken during the winter or have sprung any leaks.
Toilets
Find out if your toilet is leaking silently by placing a drop of food coloring in the toilet tank. If color shows up in the toilet bowl after 15 minutes without flushing, you have a leak. Many toilet leaks are caused because the flapper is decayed or broken. You can easily replace this inexpensive part of your toilet. If the problem is not just an old flapper and your family has to replace a leaky toilet, look for one with the WaterSense label to save both water and money on your familys water and sewer bill.
Showerheads
Showerheads can also get old and leak, even when the water is not on. A showerhead that drops just 10 drips in a minute wastes more than 500 gallons per year. Most leaky showerheads can be fixed by making sure theyre screwed in tight. Wrapping the showerhead in pipe tape, a special tape available at hardware stores, and using a wrench to tighten it will help.
Information from JEA, ENERGY STAR, WaterSense, EnergyIdeas Clearinghouse and Iowa Energy Center.
In one year, water leaks in your home can fill a backyard swimming pool! Water-wasting leaks include running toilets, dripping faucets and other leaking pipes around your home. Most of these leaks can be fixed easily and save your family more than 10 percent on water bills.
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Water Less
Mandatory lawn watering restrictions specify the days when you may water. These days depend on whether you have an odd or even numbered address, and on the time of year. So unless your day and number are up, make sure those sprinklers stay down. Additional restrictions include: Water only when needed and not between 10 a.m. and 4 p.m. Water for no more than one hour per zone. Restrictions apply to private wells and pumps, ground or surface water and water from public and private utilities. Some exceptions apply. Learn more at floridaswater.com. Information provided by the St. Johns River Water Management District and JEA. Floridas waterits worth saving.
ATTENTION LANDLORDS!