THANUJA PARAMANANDAN

Personal • Name : Thanuja d/o Paramanandan

Particulars
• Age : 26 years

• Gender : Female
• Address : B006, Selasih Apartment,
Jalan PJU 1/C, Damansara Damai,
47100 Petaling Jaya,
Sungai Buloh, Selangor Darul Ehsan.
• Date of Birth : 18th May 1983
• Contact No. : (Mobile) 012-260 6940
(House) 03-6140 6145
• E-mail : Thanujaanand@yahoo.com.my
Education • Diploma in Secretarial (currently pursuing) 2009
Olympia College, Petaling Jaya
• Certficate for Excel Training 2009

• Sijil Pelajaran Malaysia (SPM) 2000

Sekolah Menengah Kebangsaan Puchong Batu 14.
• (PMR) 1998
Sekolah Menengah Kebangsaan Puchong Batu 14
• (UPSR)
Sekolah Rendah Kebangsaan Klang Jaya, Selangor. 1995
Employment
History
• ATM (2007-current)
Administrator

• Techniques Geosystems Sdn. Bhd. (2004-2007)

Customer Service Representative cum Receptionist
• Epic-I Sdn. Bhd. (2001-2004)
Language
A Admin Assistant (Contract Basis)
Skills
• English
(a) Written : Good
(b) Spoken : Good
• Bahasa Melayu
(a) Written : Good
(b) Spoken : Good
 (a) Tamil
(b) Spoken : Good

Technical Experience in the usage of :

Skills
• Microsoft Word, Microsoft Excel, Microsoft PowerPoint.
• Microsoft Access
• Mosaic System.
• Internet.
• Adobe Illustrator.
• SQL System for Billing, Quotations and Statements
Professional
Background
Customer Service Representative cum Receptionist
• Strong customer orientation and attention to detail:
For the past 3 years, I have worked in Techniques Geosystems
Engineering’s Customer Service Department. In that capacity, I
respond in a calm and professional manner to the complaints of
dissatisfied (and often irate) customers and vendors. I also answer
phones, prepare purchase orders and respond to questions from
vendors and warehouse personnel. Maintaining a detailed
summary of all outgoing/ incoming couriers and letters are also
part of my daily task.
• Self-motivated, assertive person with a positive attitude:
I am equally adept assuming leadership roles, operating in a
cooperative team environment, and working independently.
• Cultivated positive and enduring relationships with customers:
In 3 years at Techniques Geosystems, I have never received a
customer complaint and successfully built up a good relationship.
• Responsibilities:
In Techniques Geosystems, I’m responsible to record down and
supervise the general staffs movement. Besides that, maintaining a
petty cash for stamps that are used for outgoing correspondences
and recording commercial invoice for parcels that are sent out of
the company are part of my responsibilities too.
• Effectiveness and Efficiencies:
In Epic-I, I’m responsible for keying in the monthly salary of staffs
from various companies and organizations using Mosaic system
within a time frame given by the superior.
• Teamwork, Cooperative and Sharing:
Helping out the section head at Epic-I in preparing letters,
correspondences and other admin duties whenever needed.
 Training new interns in the salary department on the usage of the
Mosaic system.
Professional
• Systematic :
Background
In Epic-I, my job is to make and attend to telephone calls on
behalf of the supervisors and officers.
• Maintain a proper filling system for vouchers and slips for the
supervisor references within the salary department in Epic-I.
• Balancing of salary that was banked in every end of the day.
• Provide customer service and helped out with any inquiries from
bank staffs or other companies who are customers of the bank.

Administrator Cum Accounts Executive

In ATM Trading Sdn Bhd my Job scope is summarized as below

* Preparing invoices, quotations , purchase orders and
receipts using the SQL system
* Keying in stock balances for spare parts
* Handling calls and customer enquiries
* Preparing the sales report for the Head of Department
* Preparing the company profit and loss balance sheet each
month
* Monitoring the attendance of technicians
* Preparing Inventory
* General Administrative Functions : Correpondence and
Filing
* Making travel and hotel accommodation and also
organizing year end dinner for staffs
* Registering incoming cheques
* Credit Control
* Preparing monthly aging reports
Other Skills
• Good typing speed.
Other Skills • Familiar with office telecommunication facilities:
(i.e. telephones, faxes, photocopiers, scanners, internets and etc).
• Excellent interpersonal skills
• ISO 1999:2000.
• Willing to work overtime.
• Ability to work under pressure.
Salary • A fast learner.

Availability • Current : RM 2, 200.00

• Expected : RM 2, 500.00 (negotiable)
Signature
• 1 month notice

……………………………….
Thanuja d/o Paramanandan