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Utility Package
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Module 10
Utility Package
1 INTRODUCTION
The aim of this module is to provide the user detailed overview of the aspects of power quality that
imply interaction with the utility. First an introduction to power quality will be given. Next the
following subjects will be discussed: frequency variations, voltage changes, quality of supply in the
electricity market, demand-side management (DSM), contracts for electricity supply, tariffs and
power quality and rational use of energy (RUE).
1st day
Contents Technical aspects of power quality: introduction, frequency variations, voltage
changes.
Aims The aim of the lessons of the first day is to discuss technical aspects of the
interaction between utilities and their customers. After a general introduction to
power quality, frequency variations and voltage changes in the supply network
are discussed.
2nd day
Contents Quality of supply in the electricity market, demand-side management, tariffs and
power quality, rational use of energy.
Aims On the second day, the subjects are less technical; more economic and market-
related.
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2.1 Pathway of learning flow chart
Time progression
(hours)
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3 COURSE DETAILED PROGRAM
General notes:
− each day there will be one coffee break (30 mins) which will divide the lesson in two parts no
longer than 2,5 hours;
− at the beginning of the course the lecturer will explain course aims and at the end he will verify
their fulfilment through a knowledge test;
− the course will be divided in theoretical and practical sections;
− at the end of the lessons, a user satisfaction survey will help the lecturer in monitoring the course
quality.
First day:
Second day:
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− Who is responsible for PQ, who has to invest: the supplier, the grid operator,
the customer?
− Is PQ affected by new market situations (liberalisation)?
Modality: Lesson
60 mins Final discussion; end of the course; user’s questionnaire; knowledge test;
Confirmations of attendance
4 TEACHING METHODS
Teaching methods are summarized in three main moments:
− knowledge transfer (Lesson)
topics exposure by the lecturer with the help of slides and eventually other electronic tools
(animations, data sheets, didactic movies…);
− deepening/learning verification (Discussion)
general discussion stimulated by the lecturer (also during the lesson) to verify knowledge
transfer and to eventually deepen particular topics;
− practical training (and eventually laboratory activities)
group work (~ 6 persons/group) for topics deepening, practical problems solution and case
studies overview under the supervision of the lecturer.
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During all the sections, the lecturer will always attend, with teaching and/or activity coordination
duty.
The lecture room will be suitable to allow the use of all the above listed didactic tools and to enable
group work for the addendants.
Some additional electronic tools will be available also in electronic format at: http://www.leonardo-
energy.org/drupal/ .
The folder will also include a user satisfaction questionnaire and a knowledge test (which will be
both filled and submitted at the end of the course).
Level
Topic
Basic Medium High
Mathematical analysis •
Statistic •
Electrical circuits •
Power systems •
Power quality •
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