CLACKMANNANSHIRE

Further Information

Mental Health Services

For more information on the Integrated Mental Health Service and partnership working, please refer to our main service leaflet and other team leaflets or visit the Integrated Mental Health Service webpage on www.clacksweb.org.uk. Alternatively, you can contact us by email, letter or telephone.
Greenfield House Tullibody Road Alloa FK10 2AD Limetree House Castle Street Alloa FK10 1EX

Contact us Contact us
By email: integratedmentalhealth@clacks.gov.uk By letter or telephone: Carsebridge House Team Leader Carsebridge House 3-8 Carsebridge Court Alloa FK10 3LQ Tel: 01259 215048 Mental Health Resource Centre Resource Centre Manager Clackmannanshire Community Healthcare Centre Hallpark Sauchie FK10 3JQ Tel: 01259 290343 Service Manager Partnership Integrated Mental Health Service Social Policy Lime Tree House Castle Street Alloa FK10 1EX Tel: 01259 452676/450000

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Greenfield House Tullibody Road Alloa FK10 2AD

Limetree House Castle Street Alloa FK10 1EX

Information Sharing and Support for People with Mental Health Issues

Introduction
Clackmannanshire Mental Health Services have recently received a referral for you, which contains information about your health and current concerns. We would like to offer you an appointment to assess your needs but first, we would like to tell you a bit about our services and what this means for you.

information each time you see someone from Mental Health Services. Once your referral is allocated to a team, you will be contacted to attend an appointment to carry out an assessment of your needs, discuss options available and agree the best way to help you.

Confidentiality
All Mental Health Services abide by the principle of the Data Protection Act 1998. Your information will be kept secure and confidential, using case files and computer records.

How much will the service cost?

There is no charge for any of our services, but if support is required to access activities within the community (e.g. swimming, bowling) then you will need to pay for those activities.

Who are Clackmannanshire Mental Health Services

We are a range of teams from the NHS, the Council and Voluntary agencies based in Alloa, providing mental health services for the Clackmannanshire area for individuals age 18 and over. Each team has staff with a range of skills and abilities, who work in partnership with each other and specialise in the treatment of mental health problems.

What do I have to do?

We plan to get in touch with you in the near future, therefore, you do not need to do anything at this stage. However, if you do have concerns about sharing information, or require further information, please contact us as soon as possible: By letter or telephone: Single Referral Pathway Administrator Mental Health Resource Centre Clackmannanshire Community Healthcare Centre Hallpark Road Sauchie FK10 3JQ Tel: 01259 290343 (Monday - Friday 9am - 5pm) By email: integratedmentalhealth@clacks.gov.uk

What does sharing information mean?

When we meet with you we will ask for information to make sure we provide the right care and support to help you. This sometimes means we may need to pass on information about you to the other teams we work with. This information will only be shared with staff who are involved in your care. However, in rare circumstances, there may be a statutory duty to disclose information about you without your consent, for example, if there are concerns about child protection or the safety of others. You have the right to refuse consent to sharing your details. However, please contact us first about any concerns you may have regarding this as it could have an impact on the level of service that we are able to provide for you.

What happens when we receive a referral?

We use a Single Referral Pathway to ensure that all mental health referrals are directed to one place. A meeting is held every week so that a decision can be made quickly to make sure your referral goes directly to the team best able to help you. As a result of working together, we can make sure we provide you with the right service to meet your needs quickly and you wont have to repeat the same