QUESTIONNAIRE Dear Sir/Madam,

I am a management student of Institute of Management & Technology, Punnapara, Alappuzha, conducting a study on the topic Effectiveness of training among general staff of Medical Trust Hospital, Ernakulam. I would be grateful if you spare some time to answer this questionnaire. The information given by you will be used truly for academic purpose and will be kept confidential. Thank You 1. Personal Data of Employees Name : Age : 20-25 [ : : : 0-5 [ ] 5-10 [ ] above 10 years [ ] ] 25-30 [ ] 30-35 [ ] 35 and above

Designation Department

Experience (Years) Qualification :

2. Have you undergone any training Yes [ ] No [ ] 3. What is the frequency of training undergone One week [ ] 1 month [ ] Above 1 Month [ ]

4. How often training program is conducted Weekly Annually [ [ ] ] Monthly [ ] Half Yearly [ ]

5. Do you get training periodically Yes [ ] No [ 6. Method of training undergone by you? On the job training method [

] ] off the job training method [ ]

Lectures [ ] audio visuals [ ] All the above [ ] 7. Are you satisfied with the training method Highly Satisfied [ ] Satisfied [ ] Dissatisfied [ ] Highly Dissatisfied [ ] 8. Your organization consider training as a part of organizational strategy Strongly agree [ ] Agree [ ] Neither agree nor disagree [ ] Highly Disagree [ ] 9. Training help you in improving skills and tactics for effective execution of job Strongly agree [ ] Agree [ ] Neither agree nor disagree [ ] Highly Disagree [ ] 10. Training is an interactive session Agree [ ] Disagree [ ] 11. Training need assessment is done properly Agree [ ] Disagree [ ] 12. Rate the training programme based on the following Name Very Good Good Average Poor Very Poor Environment Infrastructure Training Aid Trainer 13. Rate the quality of trainer in scale of 1 5 (1-very good and 5-very poor) No Quality Very Good Good Average Poor 1 2 3 4 5 6 Qualification Skill Encourage Participants Knowledge Friendly

Very Poor

14. What are the methods to evaluate trainers after training Performance Appraisal [ ] Feedback Collection [ Observation [ ] 15. Training helps in your knowledge development Strongly agree [ ] Agree [ ] Neither agree nor disagree [ ] Highly Disagree [

16. Self efficiency increased by the training programme Strongly agree [ ] Agree [ ] Neither agree nor disagree [ ] Highly Disagree 17. Which of the following skills has improved and the % of improvement Increased percentage of skills Skills Operational Skills Efficiency Behaviour Communication Team Building <20% 20%-40% 40%-60% 60%-80%

80% above

18. Does your trainee use modern method of training Yes [ ] No [ ] If yes Specify ... 19. Rate the benefit of the training programme in the scale of 1 5 ( 1- very good and 5- very poor) No Benefits Very Good Average Poor Very Good 1 2 3 4 5 Increase productivity Increase in quality of work life Improvement in the human relations Improvement in interpersonal relation Increase the skill Poor

20. After the training contribution towards achieving the goal of the organization increased Agree [ ] Disagree [ ] 21. Do you want any other kind of training programme to improve your work performance Yes [ ] No [ ] If yes Specify ...

22. Are there any suggestion .