Republic of the Philippines

POLYTECHNIC UNIVERSITY OF THE PHILIPPINES

QUEZON CITY CAMPUS Tel no. 428-91-44

On-the-Job Training Portfolio

College of Technology Diploma in Office Management Technology with specialization in Medical Office Practicum II
GODSHIELA O. VARONA TRAINEE

Republic of the Philippines

POLYTECHNIC UNIVERSITY OF THE PHILIPPINES

QUEZON CITY CAMPUS Tel no. 428-91-44

A NARRATIVE REPORT ON THE JOB TRAINING UNDERTAKEN AT QUEZON CITY HEALTH DEPARTMENT
Gate 5, City Hall Compound

A Report Submitted to the Faculty of COLLEGE OF TECHNOLOGY Polytechnic University of the Philippines Quezon City Campus

In Partial Fulfillment of the Requirements for the Diploma in Office Management Technology Medical Office Practicum

GODSHIELA O. VARONA Name of Student June 7, 2013 Date Submitted

2x 2 formal Picture (corporate)

POLYTECHNIC UNIVERSITY OF THE PHILIPPINES Vision Clearing the paths while laying new foundations to transform the Polytechnic University of the Philippines into an epistemic community. Mission Reflective of the great emphasis being given by the country's leadership aimed at providing appropriate attention to the alleviation of the plight of the poor, the development of the citizens, and of the national economy to become globally competitive, the University shall commit its academic resources and manpower to achieve its goals through: 1. Provision of undergraduate and graduate education which meet international standards of quality and excellence; 2. Generation and transmission of knowledge in the broad range of disciplines relevant and responsive to the dynamically changing domestic and international environment; 3. Provision of more equitable access to higher education opportunities to deserving and qualified Filipinos; and 4. Optimization, through efficiency and effectiveness, of social, institutional, and individual returns and benefits derived from the utilization of higher education resources. Philosophy As a state university, the Polytechnic University of the Philippines believes that: Education is an instrument for the development of the citizenry and for the enhancement of nation building; Meaningful growth and transformation of the country are best achieved in an atmosphere of brotherhood, peace, freedom, justice and a nationalist-oriented education imbued with the spirit of humanist internationalism. Strategic Objective: 8-Point Agenda: 1. Pursuing Academic Excellence through Disciplinal Integrity. 2. Embedding a Culture of Research 3. Insuring Transparency and Participatoriness in Giving Rewards and Sanctions 4. Modernizing and Upgrading of Physical Facilities, Equipment, Library, and Campus Development 5. Academic Freedom 6. Institutionalizing Civil Society Engagement and Involved Extension Service Program 7. Assuring Transparency in Fiscal Responsibility 8. Assessing Institutional Processes and Reviewing Critically and Rationally the Organization Shared Values God-Fearing Love for Humanity and Democracy Collegiality Integrity and Credibility Transparency and Accountability Passion for Learning Humanist Internationalism

OJT PORTFOLIO

I. ACKNOWLEDGMENT

Allow me to thank the people first behind the success of being here Quezon City Health Department and for making our OJT a possible one. First and foremost to our Almighty God, for giving us strength everyday, for the guidance and good health, for the graces and blessings that help us to perform our task as part of our OJT. To our OJT Coordinator, Prof. Sheryl Morales for helping us also to be responsible enough. For giving us a chance to explore the real world of Medical field. We have learn a lot from you Ma'am. This time, you really made our practicum a challenging one to all of us. To our parents and guardian, our deepest gratitude and appreciation for being with us all through the way from the very beginning and for showing your unconditional love and unending support financially, emotionally and spiritually. To the QCHD family, thank you for your warm welcome and for giving us this one of a kind experience in having our OJT in your department. For the chance that you have given us to be with your team and for giving us more knowledge in this fast and furious world of Medical Field. And most especially for helping us to hone our knowledge as we continue to strive in our ambitions in life. II. INTRODUCTION We, my classmates decided to have our practicum at Quezon City Health Department for the reason that we can have more experience in city clinic. And as what we expect we have a lot of exciting experience. Its hard to deal with other people especially to those who are so much annoying patients, but our patience was tested. Sometimes the only thing that you can do is to smile even if you just want to cry. In this field short tempered persons are not allowed.
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OJT PORTFOLIO III. COMPANY PROFILE Name of Company: Quezon City Health Department Address: Gate 5, City Hall Compound Contact Number: 926-6848/929-7539 Contact Person: Dra. Feliza G. Luna, MD (Medical Officer III) Department/Division/Section: City Employees Clinic Inclusive Dates of Training: April 24 - June 20, 2013 Company Vision, Mission, and Values:

Vision Health for all. health in the hands of the people .

Mission Provide quality and comprehensive health care services to an empowered community.

Goal To improve the quality of life of the residents of Quezon City through effective and efficient delivery of basic health services.

OJT PORTFOLIO Pictures of the Company (physical structures)

OJT PORTFOLIO IV. OBSERVATIONS IN THE COMPANY I think City Clinic was one of the busiest department inn Quezon City Hall. It is not easy work in government but the staffs in this department are well train dealing with other people. The strength and challenges of this company is that they need to serve people well no matter what happen, and they are always stand to what rules they have. But we cant hide the fact that there are still people who break some rules and whats worst is that some employees are the one who used to do it. I think the best practice of this company was serving other people (outside zone) well. And giving them the right and good service. My over-all observation in City Clinic; they try their best to stand in the rules they have even if some people hate them for that thing. I salute all the staffs of City Clinic.

V. PERIODIC REPORTS (daily, weekly, monthly) What we do daily are the following: Admitting Patients Filling Records Getting patients Blood Pressure What we do weekly are the following: Encode weekly assessment Filling Records What we do monthly are the following: Encode monthly COHORT During my whole training in City Employees Clinic, I think the problem/s that I have encountered, people who are not willing to listen about what we say. Employees who to be first in line even if they're late. Patients who ar so much annoying.

VI. SUMMARY OF ACTIVITIES (Weekly)

OJT PORTFOLIO

Tasks performed were based on the diary checked and uploaded Date Checked by the adviser:________________________
Month: APRIL - MAY Week No. 1 Date: 4/24/13j Time In: 7:30 Time Out: 5:00 Hours Spent: Date: 4/25/13 Time In: 7:30 Time Out: 5:00 Hours Spent: Date: 4/26/13 Time In: 7:40 Time Out: 5:00 Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Week No. 2 Date: 4/29/13 Time In: 7:50 Time Out: 5:00 Hours Spent: Date: 4/30/13 Time In: 7:55 Time Out: 5:00 Hours Spent: Date: 5/2/13 Time In: 7:50 Time Out: 5:00 Hours Spent: Date: 5/3/13 Time In: 8:00 Time Out: 5:00 Hours Spent: Date: Time In: Time Out: Hours Spent: Date: The following tasks were performed: (Weekly) Month: MAY Week No. 3 Date: 5/6/13 Time In: 7:45 Time Out: 5:00 Hours Spent: Date: 5/7/13 Time In: 7:40 Time Out: 5:00 Hours Spent: Date: 5/8/13 Time In: 7:45 Time Out: 5:00 Hours Spent: Date: 5/9/13 Time In: 7:30 Time Out: 5:00 Hours Spent: Date: 5/10/13 Time In: 8:00 Time Out: 5:00 Hours Spent: Date: Week No. 4 Date: 5/14/13 Time In: 7:55 Time Out: 5:00 Hours Spent: Date: 5/15/13 Time In: 8:00 Time Out: 5:00 Hours Spent: Date: 5/16/13 Time In: 7:40 Time Out: 5:00 Hours Spent: Date: 5/17/13 Time In: 8:00 Time Out: 3:00 Hours Spent: Date: Time In: Time Out: Hours Spent: Date: The following tasks were performed: (Weekly)

Admitting patients Filling records Encoding weekly assessments Recording patients data

Admitting patients Filling records Encoding weekly assessments Recording patients data

Admitting patients Filling records Encoding weekly assessments Recording patients data

Admitting patients Filling records Encoding weekly assessments Recording patients data

Total no. of hours ________Signed by the Supervisor:__________________________Date: _______

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VI. SUMMARY OF ACTIVITIES (Weekly)

OJT PORTFOLIO

Tasks performed were based on the diary checked and uploaded Date Checked by the adviser:________________________
Month: MAY Week No. 1 Date: 5/20/13 Time In: 7:55 Time Out: 5:00 Hours Spent: Date: 5/21/13 Time In: 7:30 Time Out: 5:00 Hours Spent: Date: 5/22/13 Time In: 8:00 Time Out: 5:00 Hours Spent: Date: 5/23/13 Time In: 8:00 Time Out: 5:00 Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Week No. 2 Date: 5/27/13 Time In: 8:10 Time Out: 5:00 Hours Spent: Date: 5/28/13 Time In: 8:00 Time Out: 5:00 Hours Spent: Date: 5/29/13 Time In: 7:45 Time Out: 5:00 Hours Spent: Date: 5/30/13 Time In: 8:00 Time Out: 5:00 Hours Spent: Date: 5/31/13 Time In: 7:55 Time Out: 5:00 Hours Spent: Date: The following tasks were performed: (Weekly) Month: JUNE Week No. 3 Date: 6/3/13 Time In: 8:00 Time Out: 5:00 Hours Spent: Date: 6/4/13 Time In: 8:10 Time Out: 12:00 Hours Spent: Date: 6/5/13 Time In: 7:30 Time Out: 5:00 Hours Spent: Date: 6/6/13 Time In: 8;10 Time Out: 5:00 Hours Spent: Date: 6/7/13 Time In: 12:30 Time Out: 5:00 Hours Spent: Date: Week No. 4 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: The following tasks were performed: (Weekly)

Admitting patients Filling records Encoding weekly assessments Recording patients data

Admitting patients Filling records Encoding weekly assessments Recording patients data

Admitting patients Filling records Encoding weekly assessments Recording patients data

Admitting patients Filling records Encoding weekly assessments Recording patients data

Total no. of hours ________Signed by the Supervisor:__________________________Date: _______

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VI. SUMMARY OF ACTIVITIES (Weekly)

OJT PORTFOLIO

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Tasks performed were based on the diary checked and uploaded Date Checked by the adviser:________________________
Month: _________________ Week No. 1 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Week No. 2 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: The following tasks were performed: (Weekly) Month: _________________ Week No. 3 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Week No. 4 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: The following tasks were performed: (Weekly)

Total no. of hours ________Signed by the Supervisor:__________________________Date: _______

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VI. SUMMARY OF ACTIVITIES (Weekly)

OJT PORTFOLIO

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Tasks performed were based on the diary checked and uploaded Date Checked by the adviser:________________________
Month: _________________ Week No. 1 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Week No. 2 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: The following tasks were performed: (Weekly) Month: _________________ Week No. 3 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Week No. 4 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: The following tasks were performed: (Weekly)

Total no. of hours ________Signed by the Supervisor:__________________________Date: _______

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VI. SUMMARY OF ACTIVITIES (Weekly)

OJT PORTFOLIO

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Tasks performed were based on the diary checked and uploaded Date Checked by the adviser:________________________
Month: _________________ Week No. 1 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Week No. 2 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: The following tasks were performed: (Weekly) Month: _________________ Week No. 3 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Week No. 4 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: The following tasks were performed: (Weekly)

Total no. of hours ________Signed by the Supervisor:__________________________Date: _______

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OJT PORTFOLIO VII. SELF-ASSESSMENT A. Skills and current technology learned/enforced: Using electrical blood pressure monitor, was easy. All you need to is to put the arm cuff to patient and wait for the result, you dont need to use stethoscope. It is really important for a medical staff to learn how to get blood pressure. B. Equipment, tools, testing apparatus handled (softwares used included) Using weight scale and thermometer is one of the easiest. The exciting tool I have used was the manual blood pressure monitor, you need to try and try until you learn. The OS we have in the clinic was UBUNTU, and I am not familiar to that OS. But the good thing is its like WindowsXP. C. Strong points versus weak points Fast learner, flexible always ready for any task, enjoying all the task even sometimes its kinda hard and responsible in all the tasks. Short temper, I cant handle my emotions right.

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OJT PORTFOLIO VII. SELF-ASSESSMENT D. Best experiences on the job: The best experience when get the blood pressure rate of the patients. Its exciting. Having some conversations with the patients and the staffs. E. Evidence of Background preparation: Faults committed (its causes and suggestion given by the supervisor) Sometimes, I cant organize well the line of the patients. I always forgot to double check some documents or papers before I put it on thde Doctors table. Personal relationship (integration with the company, attendance and punctuality, and commitment) Comment from co-worker (at least 3 person) Person 1: They are all good, bright, always present every day. I'm very thankful that they are all hard worker. Signature over printed name: Rosa Nida T. Dela Cruz, Nurse III Person 2: Shiela was a very good person, understanding, always in complete uniform. Thank you for helping me. Signature over printed name: Agnes O. Armada Person 3 : I admire you, the way you do good works, fast learner, you know how to deal with the patients, employees of City Hall. Hard working person, honest and industrious. Please strive hard for success in life. God bless. Signature over printed name: Eva O. Lipata

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OJT PORTFOLIO VIII. APPENDICES (please attached) A. Curriculum Vitae

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OJT PORTFOLIO VIII. APPENDICES (please attached) B. OJT Endorsement Letter

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OJT PORTFOLIO VIII. APPENDICES (please attached) C. OJT Training Memorandum

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OJT PORTFOLIO VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet

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OJT PORTFOLIO VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet

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OJT PORTFOLIO VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet

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OJT PORTFOLIO VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet

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OJT PORTFOLIO VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet

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OJT PORTFOLIO

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OJT PORTFOLIO

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OJT PORTFOLIO VIII. APPENDICES (please attached) F. Final Evaluation Sheet

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OJT PORTFOLIO VIII. APPENDICES (please attached) E. Trainees Personal Data

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OJT PORTFOLIO VIII. APPENDICES (please attached) G. Copy Certificate of Completion

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OJT PORTFOLIO VIII. APPENDICES (please attached) J. Facilities, equipment, Tools handled (pictures)

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OJT PORTFOLIO VIII. APPENDICES (please attached) K. OJT photos (minimum size 3R)
Note: photo printed only (printing from CIS not allowed)

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OJT PORTFOLIO VIII. APPENDICES (please attached) K. OJT photos (minimum size 3R)
Note: photo printed only (printing from CIS not allowed)

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OJT PORTFOLIO VIII. APPENDICES (please attached)

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M. URL of you blog/s Which includes your resume and weekly diaries checked

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