Hospitality industry is rated as most prominent part of service industry .

Caring for travelers has been a fundamental element of civilized societies since long before the birth of the hospitality company or the Holiday Inn Express. In ancient Greece, guest rights were one of the few established sets of conventions that were universally accepted amongst diverse cultures within the Greek world. Likewise, stewardship towards guests can be seen extensively in biblical passages. Hospitality did not begin in the Bible or in Greece; it has existed since man first established permanent settlements. Before then, the concept of hospitality could not exist as everyone was nomadic. Ever since, hospitality has become more than an isolated cultural establishment-- but a worldwide occurrence reflective of basic humanity. In medieval Europe religious communities judiciously offered cordiality to the travellers. The prevailing point in offering friendliness was for explorers as religious communities were discovered at the site of blessed place in right on time arrange. In right on time Europe hotels, they were in particular outlined as benefit making business it was the first business Venter in hotel keeping. More often than not there were open rooms like restaurant where dealers could sit and talk about business. Hotel keeping has additionally impacted mode of transport, with coming of tracks came station hotels, and with airplane came airstrip hotels, with motorways and broad way voyage like motels, boatels and ship purchased drifting hotels into being. Hotel industry has accompanied way of travellers from time they voyage. Accordingly came the resthouse, hotels and religious communities. Motel keeping is accepted to be begun in 1200 years age. in1650 Mr. Pascal opened joint in Paris and cafe house in London. Throughout mechanical upheaval 1750-1820 English motels were recognized finest on the planet. Hotel de Henry was one of the 1st European hotels implicit 1788 with limit of 60 rooms. Development of hotel motels occurred with notion of family hotels i.e run by the families were brought mother & pop in England. Termand house was 1st class hotel made in Boston 1829 it furnished private visitor room, entryway with lock, liberate cleanser bellboy benefit. It is called Adam and eve of cutting edge hotel industry. Mr. Ellsworth M Statler began new chain and made his first hotel "wild ox statler" on 18 Jan 1908. He gave a trademark" room and a soak for a dollar and a half". In 1950, new thought as motels, boatels, and floatels rotels were fabricated. 1960 numerous people managers fuse themselves with vast chain for example Sheraton, Hilton, Hyatt, occasion hotel for franchising by paying an expense and then they can utilize the name, reservation framework national and global notice and operational manuals. In 1970 the hotel business encountered the begin of development blast, and since then the hotel business is advancing step by step. Universal business is quickly improving and with this parcel of business official is voyaging out; current hotels are improving according to the necessities and needs of vacationer and business class visitor. This how hotel industry started.

The industry has witnessed lot of innovation in past decade in terms of service. As the competition has increased and each and every hotel is striving hard to win the competition, so for that they need to have the best service with them. Recently Taj Vivanata has made the new menu for pets and also they have started spa for them. Pets have become the important part of many individuals life so by pleasing them hotels are trying to win over emotional part of the guest. The loyalty card program has reached its new peak. Today complimentary stays are given. Electronic checkins, express checkout, concierge TV in the room have been widely used to create wow effect. In terms of service industry has witnessed casual transformation and also highly standard transformation. Like fast food outlet requires casual service and fine dining requires high standard service. In terms of food , we can say globalization has happened. With increase in the rate health issues people have become more conscious and their meals have become smaller with some fresh veggies from the organic farm. The beverage industry has also witnessed changes with jelly shots and new innovation of cocktail people aree enjoying it. With concept of fresh beer and has taken fame people love to sip it down and hotel industry is providing also.