COMMERCE AND ACCOUNTANCY

PaperII lime Allowed Three Hours Maximum Marks : 300

INSTRUCTIONS Each question is printed both in Hindi and in English. Answers must be written in the medium specified in the Admission Certificate issued to you, which must be stated clearly on the cover of the answer-book in the space provided for the purpose. No marks will be given for the answers written in a medium other than that specified in the Admission Certificate. Candidates should attempt Question Nos. I and S which are compulsory, and any three of the remaining questions selecting at least one question from each Section. Assume suitable data if considered necessary and indicate the same clearly. All questions carry equal marks. Important : Whenever a Question is being attempted, all its parts/sub-parts must be attempted contiguously. This means that before moving on to the next Question to be attempted, candidates must finish attempting all parts/sub-parts of the previous Question attempted. This is to be strictly followed. Pages left blank in the answer-book are to be clearly struck out in ink. Any answers that follow pages left blank may not be given credit. &rug:
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SECTIONA Write short notes (each in about 150 words) explaining the following : 12x5=60 (a) Dominant coalition in organisations and its importance.

(b) Path Goal Theory of Leadership. (c) Self-Managed teams. (d) Importance of Personnel Ratios in a bureaucratic system. (e) Humanistic Perspective for Employee Management. 2. (a) A large municipal corporation intends to design a network of citizen service centres with the objective of enhancing citizen satisfaction. Advise the Commissioner, with justification, about how the following elements should be considered while designing the centres : Boundary Spanning Roles, Geographic Dispersion, Decision Making, Formalization and Flexibility. 30 (b) Discuss how can "culture of safety" be built and sustained in an organisation dealing with hazardous chemicals ? 30 3. (a) "Organisation is not a single entity but a managed configuration of different parts.- Discuss the relevance of the statement using the framework of organisation structure proposed by Mintzberg.
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(b) Miles and Snow had classified organisations into four types depending on the strategy of each organisation. What should be the features of the corresponding organisational design ? 30 4. (a) The CEO of an autonomous organisation wants to introduce Management by Objective system in the organisation. What should be the steps for implementation and precautions that the CEO 30 should keep in mind ? (b) In the Information Technology sector, virtual project management is a common buzzword. Explain the concept and discuss how can such a project be 30 executed well ? SECTIONB Write short notes (each in about 150 words) explaining the following : 12x5=60 (a) Cost of Company Approach to Compensation is grossly misleading. (b) Principles of Adult Learning. (c) Bipartite and Tripartite Approach to Labour Relations. (d) Reliability of Recruitment Tests. (e) Provisions in ID Act 1947 related to workmen during closure of industrial establishments.
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(a) Mobile phone based learning is the way forward for organisations. Do you agree/disagree ? Why ? 30 (b) CEO of a manufacturing company made the following comment to the HR Head. "If we are investing time and resources in skill training for our production workers, we should get to know the benefits". How will Donald Kirkpatrik's theory help to answer the question ? 30 (a) Design a socialisation and induction programme for the newly recruited General Manager for a medium enterprise with two manufacturing units. Why should a person at that level have a formal programme ? 30 (b) Is the concept of employee welfare redundant when it comes to the new generation of employees (Gen Y) ? Explain. 30 (a) Increasing number of organisations are taking up the environmental agenda. In that context the concept of 'Green HR' has been doing the rounds. In your opinion what will be the features, benefits and drawbacks of this concept ? 30 (b) Collective Agreements in the Indian Banking Industry are finalized at the national level by the representative Trade Union (in spite of multiple unions across different banks) and the association of management. In the context of enhanced competition should individual banks be allowed independence in collective bargaining ? Justify your opinion. 30
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