Charles M.

Kennedy
Sr. Citrix Engineer/Microsoft Server Engineer
1100 Brandywine Blvd Wilmington, DE 19809 (302)304-0447 kennedy1471@gmail.com

SUMMARY Over 14 years experience as Microsoft Server Administrator, utilizing Windows NT/2000/2003/2008R2 Standard/Enterprise server editions, over 11 years of experience administering and implementing TCP/IP, DHCP, WINS, and DNS. Along with 8 years as the Sr. Site LAN Administrator responsible for numerous large software and hardware installations and upgrades. Most recently, focused on taking over the Lead st Engineer position for all Citrix initiatives at Pinnaclefoods LLC and before that at 21 Century Insurance (previously AIGM). Also has 9 years experience as 3rd level Citrix support engineer and solution designer, resolving a host of issues from application based problems, to printing, and WAN as well as virtualizing existing physical Citrix environments to ESX/VM platforms. Instrumental in rolling out Netscaler/CAG. 8 years of 3rd level Active Directory support. Also has extensive experience coordinating large projects with multiple direct reports. Mapped out current environment and created consolidated Xenapp server image for CHA LLC. Demonstrated a simple integrated Citrix PVS 6.1 and Xendesktop 5.6 implementation. EXPERIENCE CHA LLC Marlton Citrix Engineer (Nov 2012 Present) Working with Windows server 2012 domain and server OS Setup Xenserver 6.1 Creating and cloning virtual servers and allocating resources to virtual servers in Xenserver 6.1 Exposure to using Linux KVM as hypervisor for current Xenapp Farm production farm Supporting 60 virtual server Xenapp 6.0 farm running medical EMR and IDX software for multiple customers Performance baseline info gathering of current production farm to determine if platform slowness was due to lack of system resources, made recommendation to double cpu and memory capacity in virtual servers, which greatly improved platform performance Worked on remediating poorly designed existing Xenapp4.5 and 6.0 farms for performance and security issues Designed new Farm making use of new technologies purchased by the company and Citrix best practices, created visual map defining this process Created new Server GPO containing Citrix best practices for security and performance concerns to be applied to new farm Created new server image, consolidating applications previously unable to run on single platform to address stability and continuity issues in existing farm, this image will also be the image used for the new Farm design as well some exposure to xenserver 6.1, hyper-V 2012 and MS server 2012, these were setup in a lab environment to determine which hypervisor would be the best fit when replacing the current linux KVM hypervisor. Pinnacle Foods LLC Cherry Hill Senior Windows Server/Citrix Engineer (Nov 2010 Nov 2012) Has designed a Xendesktop POC for subgroup of PC hardware refresh targets to compare value and performance in relation to PC replacements Is currently working to integrate existing workstations Login scripts for use with new Xenapp environments, needs some adjustments to the Kix scripts logic to identify TS server Is currently working on developing GPOs for external and internally facing Xenapp servers Has developed an IPAD integrated platform via Citrix Xenapp 6 for 60 person sales force and Warehouse inventory staff giving access to MSOffice 10, AS400 terminal emulator software, and EAM a web based application Primary Engineer for Citrix Presentation Server and Web Interface server Fully documented existing Presentation Server 4.0 farms

Researched and designed Citrix Farm migration from two 4.0 Farms to form Citrix solution including Xenapp 5.0, 6.0, CAG/Netscaler, Xendesktop, and Provisioning Server with minimal user impact for complete business flexibility Implemented Netscaler licensed for CAG functionality for secure external Web access Currently building a Xenapp 6.0 Farm for 64bit applications and those built for Windows 2008 for future compatibility, also a Xenapp 5.0 farm for Legacy and 32bit applications Runs reports to identify applications for retirement in preparation of farm retirement Resolved barcode printing issues for 3rd party warehouse solution in 4.0 environment Resolved expired certificate issue on Web Interface server Resolved user IE experience with local server policy editing Instituted many best practice and organizational issues with existing dual farm environment Mentoring Jr level Server support engineer on Tivoli evaluation project
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AIGM/21 Century Insurance Wilmington, DE Network Facilitator/LAN Administrator (Dec. 1997 - Nov. 2010) Primary Engineer for Citrix Presentation Server and Web Interface server (including XENAPP 4.5) solutions Setup and maintains Citrix Edgesight diagnostic software for reporting and troubleshooting Experience with Citrix PVS (Ardence) software and all related image creation, configuration, and maintenance Lead Citrix Engineer for AIGM Citrix farm Coordinating and designing Citrix Farm migration from 4.0 to 5.0, with minimal user impact Experience with Citrix Secure Gateway and SSL secure Web Interface server Working daily with VMWARE ESX Microsoft Clustering for High Availability environments Project and technical lead for migration of 1500 remote users to Citrix 64bit platform for increased end user performance for imaging support Project and technical lead in the design and implementation of vendor specific and 3rd party monitoring tools for servers o Ipswich WHATSUP GOLD Monitoring Tool o Solarwinds ORION monitoring tool o Dell ITASSISTANT o HP INSIGHT MANAGER o Fujitsu SERVERVIEW Generating enterprise rollout strategies and install documentation and publishing Assisted with creating many process improvements in many aspects of software certification for enterprise environment Completed ROI study on Enterprise Management Suite packages and advised the business on a vendor and course of action Maintain, administer, and troubleshoot a Microsoft Active Directory network for 6000+ users Assisted with converting a NT4.0 Flat domain to Active Directory Design, maintain, and assign User Groups for Active Directory Design and maintain security permission on folder/directory structures and Login script design using Kixstart32 for enterprise network Setup, support, and maintenance of HP/Compaq Proliant series servers, Dell Poweredge servers, and Fujitsu Blade Centers and Blade Servers Working with various Software Titles, including PC Anywhere, MS Office, McAffee, etc. TCP/IP, DHCP, WINS, and DNS Administration and setup for both Server and Client Project Lead coordinating and participating in many large software installations and upgrades on 5000+ machines o 8-10 Direct Reports Project Lead in setup of new Claims office in East Lansing for 70 users Project lead for claims server user migration for 300+ users Handled shipping and receiving for all new hardware for all remote locations for 2 years Preparing reports on inventories and project statuses (Excel and MS Word) Effectively dealing with customers and addressing their problems and concerns INACOM Malvern, PA LAN Administrator

(Jan. 1997 Nov. 1997) LAN server network at Inacom for 300 user o Windows 95 & 98 Workgroup o OS/2 Warp Workstation o Windows 95 Workstation MICRO CENTER EDUCATION - St. Davids, PA Technical Instructor (Sept. 1995 Dec. 1996) Windows 3.1 Administered an 80 user Novell NetWare 3.12 network for Micro Center Implementing a comprehensive, objective-based software curriculum for major software titles for Micro Center Class and personnel scheduling for Micro Center Provided training on a daily basis for: o Microsoft Windows 3.1 for Micro Center o Microsoft Windows 95 at all levels for Micro Center o Microsoft Excel, Excel 95 and Excel 97 at all levels for Micro Center o Microsoft Word, Word 95, and Word 97 at all levels for Micro Center o Novell Networking Basics class for Micro Center o Lotus 1-2-3 v.5 for Micro Center at all levels on an daily basis EDUCATION & TRAINING West Chester University, West Chester, PA BS in Elementary Education, 1995 Technical Training: CITRIX Xenapp 5.0 for Windows 2003 server CITRIX Presentation Server 4.0 Administration CISCO router and switches NT Core Technologies Supporting Windows 2003 Professional and Advanced Server Supporting Windows 2000 Professional and Advanced Server Implementing and Administering Windows 2K Directory Services Implementing and Administering Windows XP Desktop