JOB DESCRIPTION

Job Title Department Supervisor Effective Date Assistant Manager Restore Store Manager June 21, 2013

Job Summary
Reporting to the Store Manager the Assistant Manager is responsible for facilitating the efficient daily operations of the ReStore and the sale of used and surplus home dcor and building to the general public. The Assistant Manager helps in the promotion of the long-term growth and operation of the ReStore and generation of surplus funding to support Habitat for Humanity building initiatives. Unique to other Retail operations, the Assistant Manager is also responsible for creating both a customer and a volunteer experience, as these elements are critical to the operations from a resources perspective, both dollar and human resources.

Organizational Values
Housing for All Human Dignity Partnership Faith in Action Diversity and Inclusiveness

Key Roles and Responsibilities

Ensures all sales and donation receiving activities operate efficiently and productively Provides superior customer service Supervises the volunteer workforce and supports management of paid staff as directed by the Store Manager Offers a fulfilling volunteer experience through providing learning opportunities and acknowledging all contributions of time, no matter how lengthy or minimal.

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Responsible for periodically opening and closing the store Responsible for accurate cash handling at the till Comply with all policies and procedures These are representative duties and responsibilities which are not all encompassing and may change from time to time.

Qualifications
Education and Experience 3 -5 years of experience in retail, home dcor or building materials is required Post-secondary education is an asset Forklift and First Aid certification is a must A valid driver's license and clean driving record is a must. Knowledge, Skills and Abilities Ability to work effectively under pressure while maintaining a collected and pleasant composure promoting an approachable and pleasant work and retail space. Appropriate understanding and effective assistance in the management of different work forces to achieve maximum efficiency. Strong understanding of health and safety requirements. Must be able to handle tasks that require physical strength and endurance, such as heavy lifting, carrying, pushing and pulling. Strong capacity to multi-task. Strong interpersonal and relationship building skills, teambuilding skills are a must. Detail oriented, with good verbal and written communication skills. Good dispute and conflict resolution skills.

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