TIP 4

Question A1 Which term refers to the process through which an organization ensures that it always has the proper number of employees with the appropriate skills in the right jobs, at the right time, to achieve organizational objectives? (a) staffing (b) recruitment (c) HR planning (d) selection (2 marks) Question A2 Which of the following terms refers to the strategic attempt to optimize the use of human capital? (a) talent management (b) job enlargement (c) social networking (d) onboarding (2 marks) Question A3 What does recruitment involve? (a) selecting qualified people for employment at a firm (b) attracting and selecting employees for the firm (c) encouraging qualified people to apply for employment with a firm (d) determining sources of employees (2 marks) Question A4 Which of the following would NOT be considered a contingent worker? (a) part-time employee (b) nonexempt employee (c) temporary worker (d) independent contractor (2 marks) Question A5 Employee engagement is an important issue for HR because it ________. (a) alters perceptions (b) increases selection ratios (c) slows the recruiting process (d) affects organizational performance (2 marks) Question A6 The heart of a continuous effort designed to improve employee competency

and organizational performance is referred to as ________. (a) succession planning (b) organizational planning (c) training and development (d) communicating and integrating (2 marks) Question A7 Which of the following can serve as a substitute for certain selection tools and as a method of determining an employee's suitability? (a) probationary period (b) stress interview (c) reference check (d) selection ratio (2 marks) Question A8 Learning that looks beyond today's job and has a more long-term focus is referred to as ________. (a) training (b) instruction (c) development (d) orientation (2 marks) Question A9 Employee engagement is an important issue for HR because it ________. (a) slows the recruiting process (b) affects organizational performance (c) increase selection ratio (d) alters perceptions (2 marks) Question A10 Discipline refers to the ________. (a) state of employee self-control present in an organization (b) threat of punishment made by managers (c) conditions which exist only in the military (d) punishment provided by an organization (2 marks)

Question B1 What is the difference between employee safety and employee health?

(8 marks) Question B2 What should be included in a firm's code of ethics? (8 marks) Question B3 What environmental factors influence the performance appraisal process at a firm? (8 marks) Question B4 What is strategic training and development? (8 marks) Question B5 What is the difference between a demotion and a promotion? (8 marks) Section C Section C consists of 4 Essay/Case Study/Illustrative/Design/Calculation Type Questions. Answer 2 Questions . Each Question carries 20 marks
Section Total: 40 Marks

Question C1 (a) Why is employee selection important? (10 marks) (b) How can applicant tracking systems improve the selection process? (10 marks) Question C2 What are the steps involved in the recruitment process? (20 marks) Question C3 (a) What are the various components of a diverse workforce? (6 marks) (b) What is diversity management? (6 marks) (c) How can firms benefit from implementing diversity management programs? (8 marks) Question C4 (a) What are the primary reasons for conducting a job analysis? (10 marks) (b) What individuals in an organization typically conduct the job analysis? (10 marks)