PrintJet-Pro 01 12.09 Monitor en

PrintJet PRO
Manual
Foreword
Foreword
Revisions
Version 1.0 Date 12/09
Contact address
Weidmller Interface GmbH & Co. KG Postfach 3030 32720 Detmold, Germany Klingenbergstrasse 16 32758 Detmold, Germany Telephone: +49 (0) 5231 14-0 Fax +49 (0) 5231 14-2083 E-mail info@weidmueller.com Internet www.weidmueller.com
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Contents
Contents
Foreword ............................................................................................................................3
Revisions...........................................................................................................................................................3 Contact address................................................................................................................................................3
Contents .............................................................................................................................4 1.
1.1 1.2 1.3 1.4 1.5 1.6
General...................................................................................................................7
Terms of use ......................................................................................................................................8 About the technical documentation ................................................................................................8 Accuracy of the technical documentation......................................................................................8 Prescribed Use ..................................................................................................................................8 Safety and the environment .............................................................................................................9 Recycling in accordance with WEEE ..............................................................................................9
2.
2.1 2.2 2.3 2.4
Important Notices................................................................................................11
Application.......................................................................................................................................12 Symbol explanation ........................................................................................................................12 Safety precautions ..........................................................................................................................13 Precautionary measures ................................................................................................................14
3.
3.1 3.2
Printer Description..............................................................................................17
General functions............................................................................................................................18 What is located where? ..................................................................................................................18
4.
4.1 4.2 4.3 4.4
Initial Commissioning .........................................................................................25

Unpacking ........................................................................................................................................26 Included in delivery.........................................................................................................................27 Setup ................................................................................................................................................27 Connecting the power cord............................................................................................................30
5.
5.1 5.2 5.3
Installing the Printer Driver ................................................................................33

General notice before installation .................................................................................................34 Network connection ........................................................................................................................34 USB port...........................................................................................................................................49
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Contents
6.
6.1 6.2 6.3 6.4 6.5 6.6
The M-Print PRO Software................................................................................55

Installing the M-Print PRO software ............................................................................................56 Activating the M-Print PRO software...........................................................................................58 Printer driver settings .....................................................................................................................61 Printer setup ....................................................................................................................................62 Measuring the marker type ............................................................................................................62 Cleaning the print head ..................................................................................................................62
7.
7.1 7.2 7.3 7.4
Printing for the First Time ..................................................................................65

Checklist ..........................................................................................................................................66 Turning on the PrintJet PRO..........................................................................................................66 Inserting the MultiCards in the PrintJet PRO loader ...................................................................67 Fuser settings..................................................................................................................................69
8.
8.1
Cleaning Instructions .........................................................................................71

Cleaning the printer ........................................................................................................................72
9.
9.1 9.2 9.3 9.4 9.5 9.6
Maintenance ........................................................................................................73
General maintenance ......................................................................................................................74 Maintenance via the display...........................................................................................................74 Head cleaning via the display ........................................................................................................75 Complete head cleaning via the display .......................................................................................76 Changing the ink collecting tray....................................................................................................77 Transport and shipment .................................................................................................................79
10.
10.1
Troubleshooting..................................................................................................81
Troubleshooting ..............................................................................................................................82
Appendix ..........................................................................................................................87
Appendix A: Technical Specifications .........................................................................................................88 Appendix B: Ordering Data ...........................................................................................................................89 Appendix C: CE Declaration ..........................................................................................................................90 Index ...........................................................................................................................................................92
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Contents
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General
1.
General
1.1 1.2 1.3 1.4 1.5 1.6
Terms of use ......................................................................................................................................8 About the technical documentation ................................................................................................8 Accuracy of the technical documentation......................................................................................8 Prescribed Use ..................................................................................................................................8 Safety and the environment .............................................................................................................9 1.5.1 1.6.1 1.6.2 Safety instructions................................................................................................................9 Disposal of the ink cartridge ..............................................................................................10 Disposal of the ink collecting tray ......................................................................................10 Recycling in accordance with WEEE ..............................................................................................9
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General
1.1
Terms of use
Please carefully read through this manual and follow the notes and explanations. Only by carefully following these instructions can the proper and troublefree operation of the PrintJet PRO printer be guaranteed. These operating instructions have been written with due care and attention. Unless otherwise required by law, we do not guarantee that the data, images and drawings are accurate or complete nor do we accept liability for their contents. Weidmllers general terms and conditions of sale apply in their respective valid form. This document is subject to alteration without notice.
For more information, useful tips, or the latest drivers, check our homepage at: www.weidmueller.com Follow the Downloads Printer Drivers PrintJet PRO links. You can also send us an e-mail at info@weidmueller.com.
1.3
Accuracy of the technical documentation
1.2
About the technical documentation
These operating instructions have been written with due care and attention. Unless otherwise required by law, we do not guarantee that the data, images and drawings are accurate or complete nor do we accept liability for their contents. Weidmllers general terms and conditions of sale apply in their respective valid form. Subject to alteration without notice.
The documentation for the PrintJet PRO printer consists of the following parts: Manual This manual is found on the CD. It has been written for personnel who will be operating and performing simple maintenance and service work on the printer. Quick guide These brief instructions have been written for personnel who will be installing and setting up the printer. These instructions detail the use of the PrintJet PRO printer. Please make certain that this printer's suitability and application range fit with your requirements for printing quality and printing resistance. This manual will help you set up and begin use of the PrintJet PRO. It contains information concerning the initial commissioning of the printer and the use of the M-Print PRO software. In addition, it contains troubleshooting tips, technical specifications, and ordering data.
1.4
Prescribed Use
This printer is intended for use in applications only as described in the operating instructions. Any other form of usage is not permitted and can lead to accidents or destruction of the printer. Using the printer in non-approved applications will lead immediately to the expiration of all guarantee and warranty claims on the part of the operator against the manufacturer. Using the printer for purposes other than those specified or failure to observe the operating instructions and warning notes can lead to serious malfunctions that may result in personal injury or damage to property. Furthermore, Weidmller can make no guarantee for the printing quality and resistance when third-party products such as markers or inks, or third-party software programs other than M-Print PRO are used.
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General
1.5
1.5.1
Safety and the environment

Safety instructions
1.6
Recycling in accordance with WEEE
Depending on the model, the PrintJet PRO printer is configured with a power supply for AC voltage of either 115 V or 240 V.
B-to-B disposal Dear Weidmller Customer, purchasing our product gives you the opportunity to return the device to Weidmller at the end of its service life. The EU Directive 2002/ 96 EC (WEEE) regulates the return and recycling of waste electrical and electronics equipment. In the Business to Business sector (B-to-B), manufacturers of electrical equipment are obliged as of 13/08/05 to take back and recycle free-of-charge electrical equipment sold after that date. After that date, electrical equipment must not be disposed through the "normal waste disposal channels". Electrical equipment must then be disposed of and recycled separately. All devices that fall under the directive must feature this logo. What we can do for you? Weidmller offers you the possibility of returning your old printer to us at no extra charge. Weidmller will then professionally recycle and dispose of your printer in accordance with the actual laws. What do you have to do? Once your printer has reached the end of its life cycle, simply return it (in a carton) to the Weidmller sales agent responsible for you. We will then take care of all recycling and waste disposal measures. You will incur no costs or suffer any inconvenience.
CAUTION! Only plug the printer into an outlet with an earthed (ground) contact. Only connect this printer with devices that are run on extra-low safety voltages. Turn off all relevant devices (computer, printer, or accessories) before connecting or disconnecting the devices. The printer should only be operated in a dry environment with no exposure to moisture (splashed water, fog, etc.).
CAUTION! Parts of the printer can become hot during operation.
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General
1.6.1
Disposal of the ink cartridge
The empty ink cartridges can be disposed of with general waste.
1.6.2
Disposal of the ink collecting tray
If the operating panel displays the following message: Ink collector is full/replace ink collector unit or Ink collector almost full then the ink collecting tray must be replaced. Article order number: 1024140000, TNAW 1 PNG The ink collecting tray contains a collecting membrane. Dispose of the ink collector unit in accordance with local regulations or return the unit to Weidmller. Additional information concerning the return is included in the delivery of the new ink collecting tray.
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Important Notices
2.
Important Notices
2.1 2.2 2.3 2.4
Application.......................................................................................................................................12 Symbol explanation ........................................................................................................................12 Safety precautions ..........................................................................................................................13 Precautionary measures ................................................................................................................14
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Important Notices
2.1
Application
2.2
Symbol explanation
CAUTION! Warning - Mind your hands! Do not reach inside.
Individualized marking of equipment can be quickly and conveniently carried out using the PrintJet PRO ink-jet printer. The PrintJet PRO uses a brilliant permanently-readable printing process to print MultiCard-formatted markers for switching devices, machines, terminal blocks, cables, wires and valves. The PrintJet PRO is the authoritative ink-jet printer for industrial labelling. A secure and permanent label is ensured by ultimate resistance to smearing and scratching, UV-stability, and the high printing resolution for all MultiCard markers. The PrintJet PRO allows you to print very small fonts, graphics, logos and even images. Even the smallest diagrams are easy to read, permitting you to increase the marker's information density. The Weidmller guarantee does not cover faults or damage to the printer resulting from the use of nonapproved or unsuitable accessories or consumable materials. Furthermore, Weidmller can make no guarantee for the printing quality and resistance when third-party products such as markers or inks, or third-party software programs other than M-Print PRO are used. CAUTION! This printer should always be supervised during operations!
CAUTION! Warning Hot surface! Do not touch.
CAUTION! Warning Starts up automatically! Insert as shown Please insert the MultiCards with the project marker surface facing the feed-in direction.
Figure 1
Insertion direction
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Important Notices
2.3
Safety precautions
Read the following instructions carefully before starting up the PrintJet PRO. Observe the warnings and notices on the PrintJet PRO at all times. Read Chapter 4 "Initial Commissioning" for more information. The printer weighs approximately 32 kg. Always seek help from a second person when lifting the printer. To lift the printer, use the recessed grips at the back and front. Read Chapter 4.1 "Unpacking" for more information. Figure 2 Warning label on printer Do not block or cover openings in the housing of the PrintJet PRO. Do not insert any unsuitable objects into these openings. Do not spill any fluids onto the PrintJet PRO. The mains voltage must correspond to the system voltage given on the PrintJet PRO ratings plate. Do not open the printer while it is printing! CAUTION! Only connect the printer to a properlyearthed and correctly-fused socket outlet. Do not use a socket outlet already being used by devices that are turned on and off at regular intervals, such as photocopiers or fans. Do not connect the PrintJet PRO to either a switched or a timer-controlled socket outlet.
CAUTION! Do not open the printer! Do not open the printer enclosure! This exposes you to a risk of injury! There are no serviceable parts inside the printer. You will forfeit all rights under the guarantee if you open the printer!
CAUTION! Do not use the computer system close to potential electromagnetic disturbance fields such as loudspeakers or base transceiver stations for mobile telephones.
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Important Notices
CAUTION! Never use damaged or worn out power cables. If you connect the PrintJet PRO to the power supply via an extension cable, ensure that the total nominal current of all of the devices connected to the extension cable does not exceed the ampere rating for that extension cable. In addition, you should ensure that the total nominal current of all the devices plugged into the wall-mounted socket outlet does not exceed the ampere rating for that socket outlet.
2.4
Precautionary measures
Observe the following when using the PrintJet PRO, handling ink cartridges, or choosing a location to install the PrintJet: Working with the PrintJet PRO Check the smear and scratch resistance of the ink at regular intervals. CAUTION! Applicable in Germany: When connecting the PrintJet PRO to the power supply, make sure that the building installation is protected by an appropriate backup fuse.
CAUTION! Do not carry out repairs to the device yourself. Unplug the PrintJet PRO and contact a qualified service engineer if any of the following occurs: The power cord or plug are worn or damaged. Fluid has penetrated into the PrintJet PRO. The PrintJet PRO has fallen or the enclosure is damaged. The PrintJet PRO does not operate normally or the standard of performance varies noticeably.
CAUTION! Do not move the print head by hand, as this could damage the PrintJet PRO.
CAUTION! Always use the mains power switch on the operating panel to turn the PrintJet PRO on and off. Before transporting the PrintJet PRO, ensure that the printer is switched off and that the ink cartridges are seated correctly. CAUTION! Do not operate the PrintJet PRO without a cover. Never reach into the printer openings while the printer is operating. The PrintJet PRO should always be transported in a horizontal position. Improper transport can lead to leaked ink and contamination or damage to the printer.
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Important Notices
Handling ink cartridges Store unopened ink cartridges in a cool and dry place, preferably in a refrigerator at 4 C. Before using an ink cartridge that has been stored in a colder place, allow the cartridge to acclimatize to the room temperature for at least three hours. Install ink cartridges immediately after removing from the packaging. The print quality can be impaired if an ink cartridge is left unpacked for any length of time before use. Keep ink cartridges out of reach of children. Never allow ink cartridges to fall into the hands of children. Never allow children to drink from them. Always handle used ink cartridges with care, because a small amount of ink could remain in the ink supply outlet. If you get ink on your skin, wash thoroughly with soap and water. Do not shake ink cartridges, as this can cause ink to leak. Do not use ink cartridges beyond the expiration date printed on the cartridge packaging. For best results, the ink in the cartridge should be used within six months of installation. Do not take apart or try to refill ink cartridges. This could result in damage to the print head.
Suitable location for the PrintJet PRO Place the PrintJet PRO on a flat, stable surface larger than the base area of the printer. The PrintJet PRO will not operate properly if it is tilted or at an angle. Ensure there is sufficient space to allow the MultiCards to be ejected without hindrance from the PrintJet PRO.
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Important Notices
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Printer Description
3.
Printer Description
3.1 3.2
General functions............................................................................................................................18 What is located where? ..................................................................................................................18 3.2.1 3.2.2 3.2.3 3.2.4 3.2.5 Printer overview .................................................................................................................18 Connections .......................................................................................................................19 Enclosure ...........................................................................................................................19 Display ...............................................................................................................................21 Rotating the operating and control panel (display) ............................................................23
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Printer Description
3.1
General functions
The PrintJet PRO is a printing system for labelling markers from the Weidmller product portfolio. Primarily, this includes the various versions from the MultiCard series. The data is created on a PC using the M-Print PRO labelling software. This software is also used for the configuration of the printer drivers.
A MultiCard which is fed by the system into the printing unit is printed with a thermally-hardened ink and then transferred to a fixation unit. In this unit, the ink is then hardened with a special heat radiator. Finally, the MultiCard is fed out of the system and can be removed. The PrintJet PRO should not be turned off since it automatically switches to the standby/energy-saving mode when not in use.
3.2
3.2.1
What is located where?

Printer overview
G Figure 3 A Output B Maintenance cover 1 (printing system) C Connections D Loader - input E Maintenance cover 2 (ink collecting tray) F Operating and control panel (display) G Ink tank lid Printer components
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Printer Description
3.2.2
Connections
3.2.3
Enclosure
A Figure 5 Enclosure
A Recessed grip
A Figure 4
B Connections
A. Mains power supply connection
CAUTION! Verify the power supply voltage! B. Fuses Fuse 1 Fuse 2 Load circuit Supply circuit Figure 6 Ink tank lid
C. Printer connections USB port Ethernet port
Figure 7
Loader and maintenance cover 2 (ink collecting tray)

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Printer Description
Figure 8
Maintenance cover 1 (printing system)
Figure 10
Input (loader)
Openings
A Figure 9 A Output B Input Openings
Figure 11
Output
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Printer Description
3.2.4
Display
Display This shows the current status of the printer and any error messages. [ Menu ] button Press this button in order to change or view the printer settings. [ Online ] button This button indicates whether the printer is offline or online. Press this button in order to switch between the offline and online modes. When the button is lit, the printer is online and data can be received from the host computer. When not illuminated, the printer is offline and data cannot be received from the host computer. Press this button in order to change the operational mode of the printer.
Figure 12
Display
As delivered, the display is designed for operating from the right. You can rotate it 180 if you wish. [ Power ] button Use this button to turn the printer on and off. In order to turn on the printer, press the button for one second, until the button is illuminated. After the printer has been turned on, the [Power] button blinks until the printer is operational. The button then stops blinking and remains illuminated. The [Power] button also blinks when the printer is processing data. When the printer is turned off, the button blinks slowly until the printer is fully powered off. The button is then no longer illuminated. The printer is in "Standby" mode.
[ Form Feed ] button This button ensures that the printer prints any data received while online which was not initially printed because the paper format or paper type was not the specified format or type. [ Job-Reset ] button When the printer is online, you can press this button to abort a running print job. [ Esc ] button Press this button in order to get back to the previous screen.
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Printer Description
[] [] buttons These buttons can be used to raise or lower the setting values on the display. By holding down one of the buttons, you can quickly raise or lower the displayed value in increments of 10. These buttons are also used to navigate through the various menus. [ ]-Enter button Press this button in order to execute the menu command shown on the display. Heating 1 Activates or deactivates the full heat output of the fuser. Heating 2 Activates or deactivates the reduced heat output of the fuser. Loader Activates or deactivates the loader function. Inlay Activates or deactivates the inlay function. Temp LED This is the status indicator for overheating in the fusing unit. This LED illuminates during overheating. It goes out as soon as the printer reaches its normal operating temperature.
Status / Error display This is the status indicator when printing. Blue: The print job is being processed. There are additional print jobs in the queue. A general process error has occurred while processing this print job. Orange: Ink collecting tray is almost empty. Ink collecting tray is full. Data IN LED This LED flashes when the printer is receiving data from the computer. The receive display is illuminated when pending data is waiting to be printed. Transport LED This shows the status or an error relating to the transport system.
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Printer Description
3.2.5
Rotating the operating and control panel (display)
As delivered, the display is designed for operating from the right. It can also be rotated 180 counter-clockwise in 90 increments. It can be turned back 180 until it snaps into place. The unit can be re-positioned by using the round indentations.
Figure 13
Display
Figure 14
Rotating the display
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Printer Description
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Initial Commissioning
4.
4.1 4.2 4.3
Unpacking ........................................................................................................................................26 Included in delivery.........................................................................................................................27 Setup ................................................................................................................................................27 4.3.1 4.3.2 Inserting the output rail ......................................................................................................28 Inserting the ink cartridges.................................................................................................28
4.4
Connecting the power cord............................................................................................................30
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4.1
Unpacking
Carefully take all parts out of the packaging. Always use two people to move the printer and be sure to use the recessed handles. NOTE Please keep the original packaging in case you need to re-ship the printer in the future!
E Figure 15 A 250 mm B 200mm output rail C 100 mm D 250 mm E 100 mm F Recessed grip The figure shows the necessary clearance room for the best insertion and removal of the MultiCards, and for sufficient air circulation. NOTE Run through the commissioning procedure as detailed in the instructions before turning on the printer! Required clearance space
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4.2
Included in delivery
4.3
Setup
After you have taken the PrintJet PRO and all accessories from the packaging, make sure that you have all of the following parts: PrintJet PRO printer Power cord USB cable Quick instruction guide Printer driver and software CD (M-Print PRO, driver, manuals) MultiCard strips: 2 pieces from DEK DEK 5/5 MC 4 ink cartridges Output rail The delivery does not include: A LAN cable
Select a suitable location for the setup, considering the following factors: Place the PrintJet PRO on a flat, stable surface larger than the base area of the printer. The PrintJet PRO will not operate properly if it is tilted or at an angle. Ensure there is sufficient space to allow the MultiCards to be ejected without hindrance from the PrintJet PRO. Avoid installing the PrintJet PRO in any location where it is subject to rapid changes in temperature and humidity. Ensure that the PrintJet PRO is not exposed to direct sunlight, strong light or excessive heat. Avoid locations that are subject to impact shocks and vibrations. Do not place on a table joined to other tables in order to avoid the transmission of vibration. Do not install the device in dust-filled surroundings. When installing, ensure that the PrintJet PRO is sufficiently ventilated on all sides. Install the PrintJet PRO near a socket outlet, ensuring that the plug can be easily removed at all times. Dimensions of the printer system (including the output rail): L x W x H, approx. 1270 x 500 x 300 mm. Weight: Approx. 32 kg
NOTE Run through the commissioning procedure as detailed in the instructions before turning on the printer!
NOTE Maintain the recommended minimum distances! Install the printer on a freely accessible, sturdy, level surface.
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4.3.1
Inserting the output rail
Handling ink cartridges Store unopened ink cartridges in a cool and dry place, preferably in a refrigerator at 4 C. Before using an ink cartridge that has been stored in a colder place, allow the cartridge to acclimatize to the room temperature for at least three hours. Install ink cartridges immediately after removing from the packaging. The print quality can be impaired if an ink cartridge is left unpacked for any length of time before use. Keep ink cartridges out of reach of children. Never allow ink cartridges to fall into the hands of children. Never allow children to drink from them. Always handle used ink cartridges with care, because a small amount of ink could remain in the ink supply outlet. If you get ink on your skin, wash thoroughly with soap and water. Do not shake ink cartridges, as this can cause ink to leak. Do not use ink cartridges beyond the expiration date printed on the cartridge packaging. For best results, the ink in the cartridge should be used within six months of installation. Do not take apart or try to refill ink cartridges. This could result in damage to the print head. Ink is used when a new ink cartridge is inserted and when the ink tank cover is opened, because the PrintJet PRO always carries out a reliability check. Always handle ink cartridges with care, otherwise ink could spill and cause contamination. Never touch the ink supply outlet of the ink cartridge or the area around it. Please note that it is possible that the ink cartridges could fall out of the carrier.
Insert the output rail so that it snaps into position.
Click!
Figure 16
Inserting the output rail
4.3.2
Inserting the ink cartridges
Four ink cartridges are already inserted when the printer is delivered. Observe the following when replacing the cartridges:
CAUTION! The ink cartridges are sealed units. Under normal circumstances, ink will not leak out of an ink cartridge. If you get ink on your hands, wash them thoroughly with soap and water. If you get ink in your eyes, rinse immediately with plenty of water.
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1 Prepare the ink-cartridge carrier so that it is ready. 2 Take the ink cartridge out of its packaging.
3 Insert the ink cartridge into the proper carrier.
A Figure 17 Ink cartridge Figure 18
B Ink cartridge and ink-tank carrier
A Ink cartridges Ordering options Colour version: One each of black; cyan; magenta; yellow Order number: 1027110000 Black ink cartridge Order number: Cyan ink cartridge Order number: Magenta ink cartridge Order number Yellow ink cartridge Order number 1027040000 1027050000 1027060000 1027070000 B Ink-tank carrier
Figure 19
Inserted ink cartridge
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Initial commissioning 1 Open the ink tank lid.
4.4
Connecting the power cord
The mains voltage must correspond to the system voltage given on the PrintJet PRO ratings plate. Connect the power plug to a nearby mains socket. Make sure that it is easily accessible.
CAUTION! Only connect the printer to a properlyearthed and correctly-fused socket outlet. Do not use a socket outlet already being used by devices that are turned on and off at regular intervals, such as photocopiers or fans. Figure 20 Inserting the ink-tank carrier
CAUTION! Do not connect the PrintJet PRO to either a switched or a timer-controlled socket outlet.
2 Check the alignment and the assembly of the inktank carrier. Then carefully place it into the printer using the following guidelines.
CAUTION! Do not use the computer system close to potential electromagnetic disturbance fields such as loudspeakers or base transceiver stations for mobile telephones.
Figure 21
Colour system
3 Press on the middle of the ink-tank carrier and push in until it snaps into place. 4 Repeat this step for all ink-tank carriers. 5 Close the ink tank cover.
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CAUTION! Never use damaged or worn out power cables. If you connect the PrintJet PRO to the power supply via an extension cable, ensure that the total nominal current of all of the devices connected to the extension cable does not exceed the ampere rating for that extension cable. You should also ensure that the total nominal current of all the devices plugged into the wall-mounted socket outlet does not exceed the ampere rating for that socket outlet.
Unplug the PrintJet PRO and contact a qualified service engineer if any of the following occurs: The power cord is worn or damaged. The plug is worn or damaged. Power supply Connect the power cord to the PrintJet PRO and to the socket outlet (220-240 VAC or 100-120 VAC). Make sure that the plug is completely inserted. Top fuse: 10 A / delay-action 230 VAC (12.5 A / delay-action 115 VAC) Lower fuse: 2 A / delay-action 230/ 115 VAC
Power circuit for the fusing unit
CAUTION! Do not carry out repairs to the printer yourself.
Printer controller
This printer is subject to special conditions regarding its connection to the mains power supply (for EU Member States). The supply impedance at the point of connection to the public electricity supply must not exceed (0.14 + i 0.09) Ohm. In all other cases, consult the power supply company before connecting the device to the public supply system.
CAUTION! Applicable in Germany: When connecting the PrintJet PRO to the power supply, ensure that the building installation is protected by an appropriate back-up fuse.
CAUTION! Keep the mains cable (power cord) undamaged and keep it in its original state. Do not place any heavy objects on it. Dont pull at it with force and do not bend it more than necessary. Ignoring these instructions can lead to electrocution or fire.
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Installing the Printer Driver
5.
5.1 5.2
General notice before installation .................................................................................................34 Network connection ........................................................................................................................34 5.2.1 5.2.2 5.2.3 General notices before installation ....................................................................................34 Network connection part 1, hardware ................................................................................34 Network connection part 2, software .................................................................................37 USB connection - WIN XP / WIN 2000 / WIN VISTA / WIN 7 ....................................49
5.3
USB port...........................................................................................................................................49 5.3.1
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5.1
General notice before installation

NOTE Please note that this printing system is optimized for Microsoft Windows 2000, XP, VISTA and Windows 7. You will need a basic knowledge of Microsoft Windows and Windows administrative privileges in order to install and operate the printer. If you wish to operate the PrintJet PRO both in a network and via a direct USB connection then you must first install the network driver. It is not necessary to install any additional drivers if you are only using the printer with a USB connection.
5.2
5.2.1
Network connection
General notices before installation
We recommend that you carry out a network installation under the supervision of your network administrator. The IP address of this printer can either be assigned manually or assigned using DHCP (Dynamic Host Configuration Protocol). With DHCP, an IP address can be automatically assigned to the printer from a server. Your network administrator can tell you how IP addresses are assigned on your network.
5.2.2
Network connection part 1, hardware
First scenario: you are already using DHCP 1 Turn on the printer and wait until the "Ready" message appears. 2 Press the [Menu] button on the display. 3 Press the [] or [] button, in order to display [Host Interface]. Then press the [ ] button (Enter). Menu: Host Interface 4 Press the [] or [] button, in order to display [Network Setup]. Then press the [ ] button (Enter). Host Interface Network Setup 5 Press the [] or [] button, in order to display [DHCP]. Then press the [ ] button (Enter). Network Setup DHCP
All necessary printer driver settings are made automatically by the M-Print PRO software. If you decide to use another software application, please contact your Weidmller representative for additional information on these printer driver settings. Before you begin with the installation of the software and the printer driver, insert the "Printer Driver & Software" CD (included in delivery) into the CD drive of your computer. The CD starts automatically and shows the following language selection. If the CD does not start automatically, start the Setup.exe file found on the CD.
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6 Press the [] or [] button to display [*ON]. The press the [ ] (Enter) button. Make sure that an asterisk (*) appears before the [ON]. DHCP *ON 7 Turn the printer off. Disconnect the power cord and wait for five minutes. Then connect the network cable, reconnect the power cord and turn the printer back on. 8 Press the [] or [] button, in order to display [Host Interface]. Then press the [ ] button (Enter). Menu: Host Interface 9 Press the [] or [] button, in order to display [Network Setup]. Then press the [ ] button (Enter). Host Interface Network Setup 10 Press the [] or [] button, in order to display [IP Address]. Then press the [ ] button (Enter). Network Setup IP A d d r e s s 11 Take note of the displayed IP address. This was assigned automatically from the server. You will need this IP address later when configuring the network on the PC. IP A d d r e s s : 10.1.95.197
Second scenario: you are not using DHCP 1 Turn on the printer and wait until the "Ready" message appears. 2 Press the [Menu] button on the display. 3 Press the [] or [] button, in order to display [Host Interface]. Then press the [ ] button (Enter). Menu: Host Interface 4 Press the [] or [] button, in order to display [Maintenance]. Then press the [ ] button (Enter). Host Interface Network Setup 5 Press the [] or []- button, in order to display [Maintenance]. Then press the [ ] button (Enter). Network Setup DHCP 6 Press the [] or [] button to display [*OFF]. The press the [ ] (Enter) button. Make sure that an asterisk (*) appears before the [OFF]. DHCP *OFF 7 Click on the [ESC] button to get back to the next higher menu level.
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8 Press the [] or [] button, in order to display [IP Address]. Then press the [ ] button (Enter). Network Setup IP A d d r e s s 9 Assign the IP address. Make note of the assigned address. The IP address must be unique. It cannot already be assigned in your network. Use the [] [] buttons to change the value. Advanced to the next octet number by using the [ ] button. The printer will exit this screen automatically after you enter the last octet. Press the [Online] button so that the printer status is once again "Ready".
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5.2.3
Network connection part 2, software

.
WIN 2000 /XP 1 Insert the Printer Driver & Software CD. Select your language and click on
Figure 22
Selecting the language for the software installation
2 Select the "Printer driver PrintJet PRO Win2000/XP".
Figure 23
Selecting the operating system for the printer driver
3 Accept the license agreement and click on [Next].
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Figure 24
License agreement
4 Select the USB Cable option and click on [Next].
Figure 25
The printer port
5 Select the option shown above and click on [Next].
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Figure 26
Installing the printer driver
6 Specify a printer name here (if required) and click on [Next]. 7 Deactivate the status monitor and click on [Next].
Figure 27
Status monitor
The printer driver is now installed.
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8 Click on [Finish]. The printer driver is now installed.
Figure 28
Finishing the printer driver installation
9 Open the "Properties" window for the printer and then select the "Ports" tab. 10 Click on [Add Port].
Figure 29
Properties for the printer driver
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11 In the next window, select "Standard TCP/IP Port" for the connection type. Then click on [New Port].
Figure 30
The printer ports
12 Specify the IP address which you noted down previously under "Printer Name or IP Address". Then click on [Next].
Figure 31
Adding a port
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13 A summary screen then appears. Confirm by clicking on Finish.
Figure 32
Finishing the setup wizard
14 Select the connection which you have just configured and then click on "Apply". 15 You can use the ping command to test if the printer reacts to its new IP address. Open up the DOS command prompt. Enter "ping" and the IP address at the DOS prompt. Vista 1 Insert the Printer Driver & Software CD. Select your language and click on .
Figure 33
Selecting the language for the software installation
2 Select the "Printer driver PrintJet PRO VISTA".
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Figure 34
Figure 35
License agreement
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4 Select the USB Cable option and click on [Next].
Figure 36
The printer port
5 Select the option shown above and click on [Next].
Figure 37
6 Specify a printer name here (if required) and click on [Next].
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Figure 38
Standard printer
7 Deactivate the status monitor and click on [Next].
Figure 39
Status monitor
8 Click on [Finish]. The printer driver is now installed.
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Figure 40
9 Open the "Properties" window for the printer and then select the "Ports" tab. Click on [Add Port].
Figure 41
Properties for the printer driver
10 In the next window, select "Standard TCP/IP Port" for the connection type. Then click on [New Port].
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Figure 42
The printer ports
11 Specify the IP address which you noted down previously under "Printer Name or IP Address". Then click on [Next].
Figure 43
Adding a port
12 A summary screen then appears. Confirm by clicking on Finish.
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Figure 44
Finishing the setup wizard
13 Select the connection which you have just configured and then click on "Apply". 14 You can use the ping command to test if the printer reacts to its new IP address. Open up the DOS command prompt. Enter "ping" and the IP address at the DOS prompt.
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5.3
5.3.1
USB port
USB connection - WIN XP / WIN 2000 / WIN VISTA / WIN 7
Figure 45
Selecting the language for the software installation button.
1 Please select your language and confirm your selection by clicking on the
Figure 46
2 Select your operating system.
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Figure 47
License agreement
Figure 48
The printer port
4 Select the "Connected with USB Cable" option and click on [Next].
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Figure 49
5 Make sure that the printer is turned off. Then click on [Next].
Figure 50
Automatically detecting the USB connection
6 When this window appears, turn on the printer. The printer driver will now be installed.
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Figure 51
Standard printer
7 Do not set this printer as the system default printer. Click on [No].
Figure 52
Status monitor
8 Deactivate the status monitor and click on [Next].
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Figure 53
9 Click on [Finish]. The driver installation is finished and your computer will be re-booted.
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The M-Print PRO Software
6.
6.1 6.2 6.3 6.4 6.5 6.6
Installing the M-Print PRO software ............................................................................................56 Activating the M-Print PRO software...........................................................................................58 Printer driver settings .....................................................................................................................61 Printer setup ....................................................................................................................................62 Measuring the marker type ............................................................................................................62 Cleaning the print head ..................................................................................................................62 6.6.1 6.6.2 Cleaning the print head......................................................................................................63 Complete cleaning (head flushing) ....................................................................................64
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6.1
Installing the M-Print PRO software
Please note that this printing system is optimized for Microsoft Windows 2000, XP and VISTA. You will need a basic knowledge of Microsoft Windows to install and operate it. Before you begin with the installation of the software and the printer driver, insert the "Printer Driver & Software" CD (included in delivery) into the CD drive of your computer. The CD starts automatically and shows the following language selection.
Figure 54
Selecting the language for the software installation button.
1 Please select your language and confirm your selection by clicking on the
2 From the main menu of the "Printer Driver & Software" program, click on "Software" and then select the "M-Print PRO" menu choice.
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3 The installation starts automatically and the installation assistant appears on the screen. Please follow the instructions in the setup wizard by clicking on the [Next] button.
Figure 55
Setup wizard
4 After the installation successfully concludes, click on the [Finish] button.
Figure 56
Finishing the installation 5 The software can now be started from its desktop icon, or from the selection Start Programs Weidmller M-Print PRO.
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6.2
Activating the M-Print PRO software
The M-Print PRO software can be evaluated for a period of 30 days. This software must be activated within 30 days in order to enable all of the M-Print PRO printer's functions beyond this period. Please take the following steps: 1 Start the M-Print PRO software by clicking on the desktop icon of the menu selection Start Programs Weidmller M-Print PRO. 2 Select "Help" from the menu pull-down, and then click on "License key". 3 Select the full version and click on the "Next" button.
Figure 57
6.2 Activating the M-Print PRO software
4 Select the "11 digit License Key" option and click on the "Next" button.
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Figure 58
License key
5 Enter the 11-digit license key found on the CD-ROM sleeve. Then click on the "Next" button. If you also register the program via the internet you will be notified of software updates and new functionality.
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Figure 59
Registering the software
6 Click on the "Finish" button to finish the registration process.
Figure 60
60
Finishing the installation

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6.3
Printer driver settings
If you are not using M-Print PRO, please contact your Weidmller representative for additional information on these printer driver settings. The driver settings can be taken directly from the M-Print PRO software. Please take the following steps: 1 Select "Extras" from the menu pull-down, and then click on "Options". 2 Click on the "PrintJet PRO" folder from the Options window.
Figure 61
Configuring the PrintJet PRO
3 Click on the "Execute printer driver configuration" button.
Figure 62
Selecting the print quality
4 Select the print quality. We recommend setting this to "Quality Print" for black printing. Select "Premium Print" only when you will be printing intricate graphics. This will result in more ink usage and a slower print process. 5 Confirm the driver settings by clicking on the [Finish] button.
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6.4
Printer setup
The printer setup is intended for setting the precise zero point and for setting the different MultiCard types. Please read and refer to the M-Print PRO manual, found on the "Printer Driver & Software" CD, and the "Printer Setup" quick guide, found in the M-Print PRO directory. After the software installation, these are available on your computer.
6.5
Measuring the marker type
In order to compensate for physical changes to the MultiCards, you can measure in your marker type. Please read and refer to the M-Print PRO manual, found on the "Printer Driver & Software" CD, and the "Printer Setup" quick guide, found in the M-Print PRO directory. After the software installation, these are available on your computer.
6.6
Cleaning the print head
The cleaning of the print head can be done directly from the M-Print PRO software. Please take the following steps: 1 Select "Tools" from the menu pull-down, and then click on "Options". 2 In the Options windows, click on the "PrintJet PRO" folder and then on the "Cleaning" option.
Figure 63
Selection for printer head cleaning
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6.6.1
Cleaning the print head
The cleaning process can clean the print head when the printed image appears blurred. Please take the following steps: 1 Select "Cleaning type 1" and the corresponding ink-filled print heads.
Figure 64
Printer head cleaning
2 Click on the [Execute Head-Cleaning] button. 3 The cleaning process is initiated. This can take several minutes to run. 4 After the process has been executed by PrintJet PRO, print out a MultiCard and check the printing quality. Repeat this process if necessary or run through a complete head-flushing process.
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6.6.2
Complete cleaning (head flushing)
The head-flushing process is used to clean the print head when the printed image is blurred. The cleaning process requires more ink than the head cleaning. Please take the following steps: 1 Select "Cleaning type 2" and the corresponding ink-filled print heads.
Figure 65
A complete head flushing
2 Click on the [Execute Head-Flushing] button. 3 The cleaning process is initiated. This can take several minutes to run. 4 After the process has been executed by PrintJet PRO, print out a MultiCard and check the printing quality. Repeat the process if necessary.
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Printing for the First Time
7.
7.1 7.2 7.3 7.4
Checklist ..........................................................................................................................................66 Turning on the PrintJet PRO..........................................................................................................66 Inserting the MultiCards in the PrintJet PRO loader ...................................................................67 Fuser settings..................................................................................................................................69
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7.1
Checklist
1 Press the Power button.

NOTE
Overview of the necessary steps: 1 Start the M-Print PRO software. 2 Select the marker, input text 3 Setup printer in M-Print PRO. 4 Turn on the PrintJet PRO printer. 5 Insert the MultiCards which correspond to the MPrint- PRO file in the PrintJet PRO loader. 6 On the PrintJet PRO select the correct fuser setting for the inserted MultiCards. 7 Start printing with M-Print PRO Detailed instructions for using the M-Print PRO software can be found in the manual located on the "Printer Driver & Software" CD.
NOTE
This activates the printing system! The PrintJet PRO is then filled with ink. This process can last between 6 to 10 minutes. Make sure that a "Ready" message is then shown on the operating panel.
Be sure to leave the printer on during this process. Make certain that the printer is not unplugged or that the filling process is not interrupted. You will often hear a clicking noise as the print heads are being filled. These noises are normal and stop after a while. After the print head is activated, the Power button stays illuminated and the display indicates "READY". The system hardware is activated.
7.2
Turning on the PrintJet PRO
Figure 66
Display
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7.3
Inserting the MultiCards in the PrintJet PRO loader

NOTE The PrintJet PRO Loader is suitable for use with Weidmller MultiCards only. Bent or broken side strips or markers can result in the loader malfunctioning.
Description of the MultiCard
D Figure 67 Description of the MultiCard
A Project marking surface B Marking surface C Side strips D Feed-in direction
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Insert as shown Make sure they are inserted in the correct way with the project marking surface facing towards the PrintJet PRO.
Stacking heights Do not stack the MultiCards above the height of the loader paper stop.
Figure 69 Figure 68 Insertion direction
Loader stack heights
Insert the MultiCards into the loader so that they are laying flush with the end stop. By pressing the "LOADER" button on the display, the lowest MultiCard is separated and taken into the system (in the event that there is no other MultiCard on the transport mechanism).
NOTE Under certain circumstances, the separation process may malfunction when the maximum amount of MultiCards is inserted. Remove a few of the MultiCards from the loader to fix this problem. After the first MultiCard has been transported into the printer, it is printed and fed out to the PrintJet PRO output rail. The next MultiCard is then separated out so that it can be fed in and printed. If no MultiCards are in the loader during an automatic separation step, the feed-in will fail and an error message will be displayed on the PrintJet PRO. If this happens, re-load the loader and acknowledge the error message on the PrintJet PRO (the blinking Loader button).
NOTE Do not exceed the maximum permitted stacking height when filling the loader. You can insert either complete MultiCards or half Multicards. However you may not mix together complete and half cards.
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7.4
Fuser settings
With some MultiCards it may be necessary to adjust the fuser settings in order to optimize the fusing results. When needed, you can use the appropriate settings as recommended by the M-Print PRO software. You should change to the setting Heating 2 (H2) f there is blister formation when using the Heating 1 (H1) fusing setting. Check each MultiCard after it has cooled for proper resistance to scratching and smearing.
NOTE The fusing heat required depends on the marker type, colour, material and the operating time of the PrintJet PRO. Periodically check the smear and scratch resistance of the print.
NOTE If you accidentally send a print job through without fusing it, you can then send an "empty" print job to the printer with the proper fusing setting (H1 or H2) selected. The PrintJet PRO is now prepared for the first printing. Start up a new print job with the M-Print PRO software.
NOTE Before printing, make sure to install the printer driver and the -M-Print PRO application program.
For more help here, please read the installation notes in Chapter 6.
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Cleaning Instructions
8.
8.1
Cleaning the printer ........................................................................................................................72
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8.1
Cleaning the printer
Clean the outside of the printer regularly. Clean the printer housing by wiping it with a soft cloth that is either dry or moist. If the dirt does not come off, wipe the printer next with a cloth moistened with a neutral cleaning agent. Follow this up by wiping with a moist cloth and finally with a dry cloth.
CAUTION! Do not use volatile chemicals such as benzene, thinning fluid or insecticide on the printer. The use of such chemicals can result in damage to the printer including cracks or colour changes. If you use a cloth moistened with a cleaning agent, be careful that you only clean the outside of the printer. None of the moisture should be allowed inside of the printer.
WARNING! In order to avoid dangerous electric shock, you should only clean the outside of the printer. Contact Weidmller Service if the printer needs to be checked, adjusted or repaired. Do not take the printer apart and do not try to conduct modifications or repairs by yourself. In doing so, you risk fire, electric shock, explosion or even loss of vision. Such actions would also invalidate the warranty.
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Maintenance
9.
Maintenance
9.1 9.2 9.3 9.4 9.5 9.6
General maintenance ......................................................................................................................74 Maintenance via the display...........................................................................................................74 Head cleaning via the display ........................................................................................................75 Complete head cleaning via the display .......................................................................................76 Changing the ink collecting tray....................................................................................................77 Transport and shipment .................................................................................................................79
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Maintenance
9.1
General maintenance
NOTE You can help to ensure that your printer is continually ready and operational by stocking the following articles: Black ink tank Cyan ink tank Magenta ink tank Yellow ink tank Ink collecting tray 1027040000 1027050000 1027060000 1027070000 1024140000
If the printer will not be used for a prolonged period, turn it off. Then disconnect the USB cable, the Ethernet cable, and the power cord. Please observe the following: The print-head nozzles can become dried up or clogged. You should periodically use the printer in order to avoid such damage. The printer should be turned on at least once a week for a few minutes. If you do not use the printer for a long time, always check first to see if the nozzles are clear. Print out the nozzle-test sample ( Print nozzle test), from the internal maintenance menu on the printer ( "Service" menu). If necessary clean the print heads ( Clean print heads) and then start the printing. If you do not use the printer for a long time, imperfections may then develop in the printing even if multiple print head cleanings are carried out. If this happens, shut down the printer for 30 minutes. Then turn on the printer again and run through a nozzle test and a print head cleaning.
We recommend keeping one extra of each item in stock. This ensures that you will be able to use the printer without interruption.
9.2
Maintenance via the display
The "Maintenance" menu allows you to change printer-maintenance settings, such as shading and brightness. Head cleaning It is possible to clean the print head. This should be done whenever certain colours are being printed weakly or insufficiently. Ink is used during the cleaning of the print heads. Complete head cleaning You may also carry out a complete cleaning of the print head. Since the complete cleaning uses more ink as the simple head cleaning, you should only undertake the complete cleaning when the simple cleaning method was insufficient to remedy your problem.
NOTE Dried-up ink will work free after the print heads have been cleaned multiple times. Normal printing should then be possible. If even these multiple cleaning fails to help, contact Weidmller customer service or a sales representative.
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Maintenance
Adjusting the feeder If printed horizontal rows are incorrectly aligned or unevenly printed, you can print out a test sample and adjust the settings for the paper feeder. Registration You can print out a test sample and adjust the print starting point. Scroll button Here you can specify whether or not a process is repeated when a button on the operating panel is held down. Paper feed test You can feed out a MultiCard without printing it. Dehumidifying In order to remove humidity from the printer, you should allow three MultiCards to be fed though without printing.
9.3
Head cleaning via the display
The head cleaning process can be executed via the corresponding function in the M-Print PRO software. Read Chapter 6 "The M-Print PRO" for more information. In order to execute a normal head cleaning, proceed as described below. Perform a head cleaning when a colour cannot be printed or when the print-out is smeared. Ink is used during the cleaning of the print heads.
NOTE When the ink cartridge is empty, replace it instead of cleaning the print heads. After you replace an ink cartridge, the print heads will automatically be cleaned. 1 Press the [Menu] button. 2 Press the [] or [] button, in order to display [Maintenance]. Then press the [ ] button (Enter). Menu: Maintenance 3 Press the [] or [] button, in order to display [Head cleaning]. Then press the [ ] button (Enter). Maintenance: Head-cleaning
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Maintenance
4 Press the [] or [] button, in order to select a colour. Then press the [ ] button (Enter). Head-cleaning: All heads 1. Head 1 2. Head 2 5 Press the [ ] button (Enter). Press # to clean heads The head cleaning begins. 6 Press the [Online] button. The output display is then shown.
9.4
Complete head cleaning via the display
The complete head cleaning process can be executed via the corresponding function in the M-Print PRO software. Read Chapter 6 "The M-Print PRO" for more information. In order to execute a complete head cleaning, proceed as described below. Since more ink is used during this process than in the normal cleaning, you should execute this cleaning process only when the problem remains after multiple normal head cleanings.
NOTE When the ink cartridge is empty, replace it instead of cleaning the print heads. After you replace an ink cartridge, the print heads will automatically be cleaned. 1 Press the [Menu] button. 2 Press the [] or [] button, in order to display [Maintenance]. Then press the [ ] button (Enter). Menu: Maintenance 3 Press the [] or [] button, in order to display [Complete head cleaning]. Then press the [ ] button (Enter). Maintenance: Head-flushing
NOTE Repeat the cleaning if the printed image quality is still not satisfactory. However it is possible that after multiple cleanings the print heads remain clogged and the printer still does not properly print. In this case, execute a complete head cleaning procedure. If the complete cleaning also does not solve the problem, shut off the printer and allow it to remain off for at least eight hours. Then turn it on again. The problem may be solved by the new ink which has a longer reaction time as it is flushed through the heads. If there is still no improvement after the steps described above, please contact Weidmller customer service or a Weidmller sales representative.
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Maintenance
4 Press the [] or [] button, in order to select a colour. Then press the [ ] button (Enter).
9.5
Changing the ink collecting tray

NOTE Dispose of the tray at an authorized dealer or at a suitable hazardous materials disposal centre. Check your local regulations before attempting to dispose of the tray by yourself.
Head-flushing: All heads 1. Head 1 2. Head 2 5 Press the [ ] button (Enter). Press # to flush heads The complete head cleaning begins. 6 Press the [Online] button. The output display is then shown.
CAUTION! Keep children away from a full ink collecting tray. Wash out your eyes immediately with running water if you get any ink in them. Contact a doctor if you experience eye discomfort or problems. If any ink gets on your skin, wash the contaminated area thoroughly using water and soap. If you swallow ink, wash out your mouth thoroughly and drink a large amount of water. Do not induce vomiting.
NOTE Be careful not to get any ink on your clothes when you replace the ink collecting tray. Wear the gloves delivered with the product when changing the tray.
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Maintenance
It is time to change the ink collecting tray when the following message appears on the control panel: Replace Ink Collector Unit 1 Turn off the printer. 2 Take the new ink collecting tray out of its packaging (article order number: 1024140000). Be sure to wear the gloves included in the delivery! 3 Take the full ink collecting unit out of the printer.
11 Confirm the following messages: Menu: System System: Ink CU Replace Overflow may occur if Unit is n o t r e p l a c e d. R e s e t c o u n t e r s? Reset complete Power Off/On 12 Turn the printer off and then on again. You can return the full ink collecting tray to Weidmller for disposal.
Figure 70
Changing the ink collecting tray
4 Put the full tray into the plastic bag provided. 5 Insert the new ink collecting tray into the printer until it reaches the end stop. 6 Close the cover so that it snaps shut tightly. 7 Turn on the printer. 8 The printer display will now request that you reset the internal counter or the following message continues to be displayed: Replace Ink Collector Unit 9 Press the [Menu] button. 10 Use the arrow keys to select "System" and then press "Enter".
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Maintenance
9.6
Transport and shipment

NOTE Please do not throw away the original packaging. Only use the original packaging when transporting the printer over long distances (for example, moving). Only then can the best protection for the printer during transport be guaranteed.
Preparation: 1 Turn off the printer. 2 Unplug all cables (power cord, interface cable) from the printer. 3 Remove the leftover MultiCards from the loader. 4 Remove the ink collecting tray and pack this in a sealable plastic bag. Enclose this along with the printer. 5 Place the moulded packaging inserts along the sides. 6 Place the printer carefully into the box. Be certain to lift the printer using only the recessed grips provided. 7 Close and seal the box.
NOTE If you no longer have the original packaging, you can order the packaging kit from Weidmller under order number 1027530000.
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Maintenance
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Troubleshooting
10. Troubleshooting
10.1
Troubleshooting ..............................................................................................................................82 10.1.1 10.1.2 10.1.3 LED error displays .............................................................................................................82 General troubleshooting ....................................................................................................83 Error and status messages on the display ........................................................................84
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Troubleshooting
10.1
LED
Troubleshooting
Cause Flashing Flashing Flashing Flashing Flashing A MultiCard may be stuck in the input feed. The inlay may be blocked. A MultiCard may be stuck in the loader. The loader may be blocked. Overheating has occurred. A MultiCard may be stuck in the heating unit. Troubleshooting / INFO Push the button that is next to the flashing LED and hold it down for about three seconds. This acknowledges the error. The MultiCard is then transported out of the printer. Or the printer tries again to pull in the MultiCard. If the card is not fed out of the printer, proceed as follows: Switch off the printer and wait until it has cooled down. Pull out the power cord and remove the MultiCard from the printer when possible. Turn the printer back on again. If the error occurs again, contact Weidmller customer support or a sales representative. The heater is shut off immediately. Wait until the heating unit has cooled down. When the heating unit is cooled off, the system will be automatically reactivated. If the error occurs again, contact Weidmller customer support or a sales representative. The heating unit has reached a threshold limit. The current print job will be finished. The next print job is then delayed for safety reasons and then automatically processed. There is no error message.
10.1.1 LED error displays
Transport Transport&H1 Transport&H2 Transport& H1&H2 Transport& Inlay Transport& Loader Temperature
Flashing
Flashing
Illuminated
Upper temperature limit has been reached.
Heating 1 Heating 2 Heating 1 and Heating 2
Illuminated Illuminated both not illuminated
The Heating Unit 1 is activated. The Heating Unit 1 is activated. The heating unit is not activated.
The heating unit is switched off. This setting can be used for sample test printing or for measuring the system without print fusing.
Table 1
LED error displays
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Troubleshooting
10.1.2 General troubleshooting

The print results are not satisfactory. The printed image is too weak or is spotted. Check the printer status. Checking the printer status Has the printer been unused for a long time? It is then possible that the ink has dried up or that the print-head nozzles are clogged. Print out the nozzle test pattern and clean the print heads if necessary (refer to Chapter 9 "Maintenance"). Is the printed image unclear or doubled? In this case, please contact Weidmller customer service. Is there a problem with the printer location? Make sure that the printer is situated on a flat even surface. The printer should be located at a site that is free from vibration or excessive forces. A MultiCard is stuck in the printer. Turn off the printer and then turn it back on. The card stuck in the printer will be fed out.
The print is irregular, either too strong or too weak. If there is a problem with the print quality, such as irregular print or inappropriate ink quantity, the following issues should be addressed: Are you using an old ink cartridge? Never use an ink cartridge after its date of expiration. Is the paper-type setting correct? Using the M-Print PRO software, make sure that the printer driver is set correctly to either Standard or Quality. The printouts are dirty or spotted. Check the following if the printed marking surfaces are dirty or spotted: Did you touch the surface of the unprinted MultiCard? Avoid touching the unprinted marking surface before the printing process. Are the MultiCards aligned correctly? Verify the alignment of the inserted MultiCards. Are you using a genuine Weidmller ink cartridge? If you not using a genuine Weidmller ink cartridge, or if you are using a refilled cartridge, the print quality can worsen and functional problems can result. Use only original and genuine Weidmller ink cartridges. Check the settings for the printer driver If you experience a problem with the printer status, check the setting of the printer driver with the MPrint PRO software (refer to the M-Print PRO manual).
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Troubleshooting
Opening the maintenance cover during the print process Printing will be aborted if the maintenance cover is opened when the printer is printing. If you open the cover before the heating unit has switched on, the printing process will resume as soon as the cover is replaced. If you open the cover while the heating unit is activated, the heating unit will be switched off. The current card will be printed and fed out of the printer. A transport error signal will be shown on the display (the red LED illuminates + heating level). Opening the ink tank lid during the print process Printing will be aborted if the ink tank lid is opened when the printer is printing. If you open the ink tank lid before the heating unit has switched on, the printing process will resume as soon as the lid is replaced. If you open the lid while the heating unit is activated, the heating unit will be switched off. The current card will be printed and fed out of the printer. A transport error signal will be shown on the display (the red LED illuminates + heating level). The status display for the ink tank will be set to empty. The printer will automatically start an initialization of the ink tank system (this can take up to two minutes).
10.1.3 Error and status messages on the display

This section describes the meaning of the display messages and actions to take when a message appears on the display. Power Off On / Call Service if error reoccurs An error has occurred. Turn the printer off and then on again. If the message is still displayed, contact your Weidmller customer service or sales representative. Ready The printer is ready for use. Printing... Printer is currently printing. Close Duplex Unit Cover The maintenance cover is opened. Close all covers and lids. Close Top Cover or reset the Duplex Unit correctly A cover or lid is opened. Close all covers and lids. When this does not solve the problem, contact your Weidmller customer service or sales representative.
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Settings change The printer is changing its settings. Please wait for a moment. Energy Saver The printer is in low-energy mode. The printer is ready for use. Loading ink... Ink is being loaded. Please wait for a moment.
Resetting Job... The printer is initializing a new print job. Please wait for a moment. Close Top Cover or reset the Duplex Unit correctly A cover or lid is open or not seated correctly. Close all covers and make sure they are all seated correctly. Offline
Ink collector almost full The ink collecting tray is almost full. The status LED on the display illuminates orange. Make certain that a new ink collecting tray is readily available. If necessary, order a new ink-tank collecting tray (1024140000). Ink collector is full/replace ink collector unit The ink collecting tray is full. Replace it with a new ink collecting tray. Read Chapter 9.5 "Changing the ink collecting tray" for more information.
The printer is offline. The printer must be switched to online before printing. Load Paper: Tray# or Form Feed The loader is empty or the print system is waiting for cards to be fed in. Fill the loader. Remove Misfeed Bypass Reset the driver settings using the M-Print PRO software. This will re-establish the correct settings. Remove Misfeed Duplex
Network Interface Board Error An error has occurred with the network interface card interface function. Proceed as described below: 1 Turn off the printer. 2 Switch on the printer again. If the message is still displayed, contact your Weidmller customer service or sales representative.
Reset the driver settings using the M-Print PRO software. This will re-establish the correct settings. Remove Misfeed Tray 1 There is a paper jam in the loader. Clear out the jam in the loader. If the message is still displayed, contact your Weidmller customer service or sales representative.
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Remove Misfeed Top Cover 1 Turn off the printer. 2 Switch on the printer again. If the message is still displayed, contact your Weidmller customer service or sales representative. Right Front Cover is open/Close Right Front Cover An ink tank cover is opened. Close all covers and lids. Remove Misfeed Output 1 Turn off the printer. 2 Switch on the printer again. If the message is still displayed, contact your Weidmller customer service or sales representative. Remove Misfeed Guide Board 1 Turn off the printer. 2 Switch on the printer again. If the message is still displayed, contact your Weidmller customer service or sales representative. Ink depleted The inserted ink cartridge is empty. Replace the ink cartridge. Reset Cartridge No ink cartridge has been installed. Properly install the ink cartridge.
Cannot use High Temp./Power Off On The temperature is abnormally high. Turn the printer off and then on again. If the message is still displayed, contact your Weidmller customer service or sales representative. Cannot use Low Temp./Power Off On The temperature is abnormally low. Turn the printer off and then on again. If the message is still displayed, contact your Weidmller customer service or sales representative. Waiting... Please wait for a moment. Maintenance in process... The printer is currently cleaning or flushing the print head. Please wait for a moment. Low ink The ink is running out. Replace the ink cartridge.
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Appendix
Appendix
Appendix A: Technical Specifications .........................................................................................................88 Appendix B: Ordering Data ...........................................................................................................................89 Appendix C: CE Declaration ..........................................................................................................................90 Index ...........................................................................................................................................................92
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Appendix
Appendix A: Technical Specifications

Technical Specifications Application: Technology: Printing quality: Printer drivers: Printing software: System requirements: Feed: Interfaces: Power supply: Fuses: Operating location: Ambient temperature: Dimensions (L x W x H): Weight: Ink system: Range: Included in delivery: Printing on Weidmller MultiCards Ink-jet process with heat fusing 600 dpi to 1200 dpi RPCS driver; WIN XP/ 2000; Vista; WIN 7 M-Print PRO recommended WIN XP/ 2000; Vista; WIN 7 Automatic loader (max. 20 MultiCards) USB 1.1 / 2.0 and 10 Base -T /100 Base -TX AC 220 240 V / 4 A , 50/60 Hz or AC 100-120 V / 8 A , 50/60 Hz Top fuse: 10 A / delay-action 240/120 V Bottom fuse: 2.5 A / fast fuse 240/120 V Office conditions 20 - 35 C / 68 - 95 F Approx. 1060 x 500 x 300 mm (without output rail) Approx. 32 kg Colour system One each of black; cyan; magenta; yellow
25 ml for each ink cartridge (approx. 1,000,000 characters of Arial 6 font) Power cord, USB cable, installation instructions, Printer driver & Software CD (including M-Print PRO software, printer driver and manual), output rail, two MultiCard DEK 5 /5, colour system
Table 2
Technical Specifications
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Appendix B: Ordering Data

Designation PrintJet PRO 230V PrintJet PRO 115V PJ PRO TNTK INK SET COL Ink set colour: One each of black; cyan; magenta; yellow PJ PRO TNTK INK K Black ink cartridges PJ PRO TNTK INK C Cyan ink cartridges PJ PRO TNTK INK M Magenta ink cartridges PJ PRO TNTK INK Y Yellow ink cartridges PJ PRO TNAW Ink collecting tray Table 3 Ordering data Article order number 1001180001 1024050000 1027110000 1027040000 1027050000 1027060000 1027070000 1024140000
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Appendix C: CE Declaration
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Index
Figure Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Figure 9 Figure 10 Figure 11 Figure 12 Figure 13 Figure 14 Figure 15 Figure 16 Figure 17 Figure 18 Figure 19 Figure 20 Figure 21 Figure 22 Figure 23 Figure 24 Figure 25 Figure 26 Figure 27 Figure 28 Figure 29 Figure 30 Figure 31 Figure 32 Figure 33 Figure 34 Page 12 13 18 19 19 19 19 20 20 20 20 21 23 23 26 28 29 29 29 30 30 37 37 38 38 39 39 40 40 41 41 42 42 43
Insertion direction Warning label on printer Printer components Connections Enclosure Ink tank lid Loader and maintenance cover 2 (ink collecting tray) Maintenance cover 1 (printing system) Openings Input (loader) Output Display Display Rotating the display Required clearance space Inserting the output rail Ink cartridge Ink cartridge and ink-tank carrier Inserted ink cartridge Inserting the ink-tank carrier Colour system Selecting the language for the software installation Selecting the operating system for the printer driver License agreement The printer port Installing the printer driver Status monitor Finishing the printer driver installation Properties for the printer driver The printer ports Adding a port Finishing the setup wizard Selecting the language for the software installation Selecting the operating system for the printer driver
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Figure Figure 35 Figure 36 Figure 37 Figure 38 Figure 39 Figure 40 Figure 41 Figure 42 Figure 43 Figure 44 Figure 45 Figure 46 Figure 47 Figure 48 Figure 49 Figure 50 Figure 51 Figure 52 Figure 53 Figure 54 Figure 55 Figure 56 Figure 57 Figure 58 Figure 59 Figure 60 Figure 61 Figure 62 Figure 63 Figure 64 Figure 65 Figure 66 Figure 67 Figure 68 Figure 69 Figure 70
License agreement The printer port Installing the printer driver Standard printer Status monitor Finishing the printer driver installation Properties for the printer driver The printer ports Adding a port Finishing the setup wizard Selecting the language for the software installation Selecting the operating system for the printer driver License agreement The printer port Installing the printer driver Automatically detecting the USB connection Standard printer Status monitor Finishing the printer driver installation Selecting the language for the software installation Setup wizard Finishing the installation 6.2 Activating the M-Print PRO software License key Registering the software Finishing the installation Configuring the PrintJet PRO Selecting the print quality Selection for printer head cleaning Printer head cleaning A complete head flushing Display Description of the MultiCard Insertion direction Loader stack heights Changing the ink collecting tray
Page 43 44 44 45 45 46 46 47 47 48 49 49 50 50 51 51 52 52 53 56 57 57 58 59 60 60 61 61 62 63 64 66 67 68 68 78
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Table Table 1 Table 2 Table 3
LED error displays Technical Specifications Ordering data
Page 82 88 89
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Weidmller Interface GmbH & Co. KG Postfach 3030 32720 Detmold Klingenbergstrae 16 32758 Detmold Phone +49 (0) 5231 14-0 Fax +49 (0) 5231 14-2083 E-Mail info@weidmuller.com Internet www.weidmueller.com
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PrintJet PRO

Initial Commissioning .........................................................................................25

Installing the Printer Driver ................................................................................33

The M-Print PRO Software................................................................................55

Printing for the First Time ..................................................................................65

Cleaning Instructions .........................................................................................71

1.1 1.2 1.3 1.4 1.5 1.6

Accuracy of the technical documentation

About the technical documentation

Safety and the environment

Recycling in accordance with WEEE

CAUTION! Parts of the printer can become hot during operation.

Disposal of the ink cartridge

The empty ink cartridges can be disposed of with general waste.

Disposal of the ink collecting tray

2.1 2.2 2.3 2.4

CAUTION! Warning Hot surface! Do not touch.

What is located where?

A. Mains power supply connection

C. Printer connections USB port Ethernet port

Loader and maintenance cover 2 (ink collecting tray)

Maintenance cover 1 (printing system)

A Figure 9 A Output B Input Openings

Rotating the operating and control panel (display)

Rotating the display

4.1 4.2 4.3

Connecting the power cord............................................................................................................30

Inserting the output rail

Insert the output rail so that it snaps into position.

Inserting the output rail

Inserting the ink cartridges

3 Insert the ink cartridge into the proper carrier.

A Figure 17 Ink cartridge Figure 18

B Ink cartridge and ink-tank carrier

Inserted ink cartridge

Initial commissioning 1 Open the ink tank lid.

Connecting the power cord

Power circuit for the fusing unit

CAUTION! Do not carry out repairs to the printer yourself.

Installing the Printer Driver

Installing the Printer Driver

USB port...........................................................................................................................................49 5.3.1

Installing the Printer Driver

General notice before installation

Network connection part 1, hardware

Installing the Printer Driver

Installing the Printer Driver

Installing the Printer Driver

Network connection part 2, software

Selecting the language for the software installation

2 Select the "Printer driver PrintJet PRO Win2000/XP".

Selecting the operating system for the printer driver

3 Accept the license agreement and click on [Next].

Installing the Printer Driver

4 Select the USB Cable option and click on [Next].

The printer port

5 Select the option shown above and click on [Next].

Installing the Printer Driver

Installing the printer driver

The printer driver is now installed.

Installing the Printer Driver

8 Click on [Finish]. The printer driver is now installed.