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Feasibility Study
Supervised By:
Ms. Jafrin Sultana Assistant Professor Dept. of Business Administration Dhaka City College
Submitted By:
Group: Pathshala (06) Section: A Group Members Name Md. Ariful Haque Mst. Tahmina Akter Wahid Hossain Shams Zerin Chowdhury Shayla Sultana 11th Batch BBA Id No. 021 026 030 073 367
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Feasibility Study
Letter of Transmittal
May 6, 2013 Ms. Jafrin Sultana Assistant Professor Department of Business Administration Dhaka City College Dhanmondi, Dhaka. Subject: Submission of Feasibility Study on CycleCourierservice
Dear Madam, Weve pleasure in submitting the feasibility study on CycleCourierservice, as required by you. This report contains the managerial aspects, market and demand analysis, technical analysis, financial aspects, economic and ecological analysis of the cycle courier service in Dhaka city. As a green business idea, weve choose cycle courier service. We think this business will provide more customize service profitably for customer and contribute to the welfare of society. We hope you find this report satisfactory. Respectfully submitted
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Acknowledgement:
Thanks to Almighty Allah, weve successfully completed the business plan on Cycle Courier Service. A special note of thanks to Ms. Jafrin Sultana, Assistant Professor of Dhaka City College and Md. Shahinur Sobhan, Assistant Professor of Dhaka City College, for their expert guideline. A business report cant be done only single effort, we are cordially thanking to those people who are not in focus but give enormous effort i.e. our family member by helping us.
We would like to thanks Quazi Enterprise to give enough time and patience to make this report softcopy into hardcopy.
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Table of Contents
Executive Summary ...................................................................................................................................... 8 Objective of the Report ................................................................................................................................. 9 Methodology ................................................................................................................................................. 9 Primary Data ............................................................................................................................................. 9 Secondary Data ......................................................................................................................................... 9 Mission........................................................................................................................................................ 11 Vision .......................................................................................................................................................... 11 Objective ..................................................................................................................................................... 11 Business Summary ...................................................................................................................................... 12 Firm Ownership .......................................................................................................................................... 12 Management Structure ................................................................................................................................ 13 Personnel Plan............................................................................................................................................. 14 Market and Demand Analysis ..................................................................................................................... 16 Market Analysis ...................................................................................................................................... 16 Market Analysis .......................................................................................................................................... 17 Trend Analysis ............................................................................................................................................ 17 Elasticity of Demand........................................................................................................................... 19 Market Growth .................................................................................................................................... 20 Market Need........................................................................................................................................ 20 Service Business, Competitor Analysis .............................................................................................. 21 Positioning/Competitive Advantage ................................................................................................... 21 Market Mix ......................................................................................................................................... 21 Sales Strategy ...................................................................................................................................... 22 SWOT Analysis ...................................................................................................................................... 22 Strengths ............................................................................................................................................. 22 Weaknesses ......................................................................................................................................... 22 Opportunities....................................................................................................................................... 23 Threats................................................................................................................................................. 23 Service Offering ...................................................................................................................................... 23 Keys to Success....................................................................................................................................... 23 Critical Issues .......................................................................................................................................... 24 Technology ................................................................................................................................................. 26
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Technical Arrangement ........................................................................................................................... 26 Location and Site ........................................................................................................................................ 27 Start-up Summary ....................................................................................................................................... 30 Start-up.................................................................................................................................................... 31 Start-up Funding ..................................................................................................................................... 31 Break-even Analysis ................................................................................................................................... 32 Break-even Analysis ............................................................................................................................... 32 Net Profit Monthly ...................................................................................................................................... 33 Payback Period (Discounted) ...................................................................................................................... 34 Accounting Rate of Return (ARR).............................................................................................................. 34 Projected Profit and Loss ............................................................................................................................ 35 Pro Forma Profit and Loss ...................................................................................................................... 35 Pro Forma Cash Flow ................................................................................................................................. 36 Pro Forma Balance Sheet ............................................................................................................................ 37 Economic Analysis ..................................................................................................................................... 40 Ecological Analysis .................................................................................................................................... 40
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Introductory Part
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Executive Summary
CycleCourierservice is a bicycle based courier service in Dhaka metropolitan city, catering to financial institution, Online shop, Industries and Professional & Household customers. The CycleCourierservice can transport documents as well as parcels to clients. Online shop and financial institution are the primary group of customers. As a green business CycleCourierservice will satisfy its customer and its an eco friendly business project so it can be brought revolutionary change in courier service industry. The CycleCourierservice will offer reliability and industry insight to corporate, customers, enabling it to provide superior service relative to the current service providers. This will allow the company to rapidly gain market share. Profitability will be reached by month nine, and revenue for year three will be very comfortable.
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Methodology
Primary Data
Primary data is collected by oral conversation with different retail shop which is connected with relevant sector.
Secondary Data
The secondary data is collected from different organizations website, internet, search engine etc. the followings are the secondary source of data. 1. 2. 3. 4. 5. Webpages of different courier service Internet Books Articles Search engine
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Management Aspects
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Mission
CycleCourierservices mission is to provide online b2c and c2c shop and Dhaka metropolitan corporate house with an environmentally friendly, expedient delivery service. We exist to attract and maintain customers. When we adhere to this maxim, everything else will fall in to place. Our services will exceed the expectations of our customers.
Vision
Our vision is to spread CycleCourierservice to most of the cities in Bangladesh within 10 years.
Objective
The objectives of the report include: 1. 2. 3. 4. To provide courier service with affordable price. Providing fast delivery with priority basis. Achieving target level of delivery. Customer or clients satisfaction
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Business Summary
The CycleCourierservice is a bicycle courier service that serves the online b2c and c2c firms and corporate house of Dhaka Metropolitan city. The firm offers a document & parcel delivery service for financial institution, corporate house and city dwellers. The firm can offer a scheduled pick up as well as a spontaneous run. Within nine months the business will be profitable.
Firm Ownership
The firm will be a partnership firm and registered under section 58, chapter vii, Partnership Act, 1932. The firm owned entirely by Md. Ariful Haque, Tahmina Akter, Wahid Hossain, Shams Zerin & Shayla Sultana. The contractual relationship among partners will be equal partnership i.e. partners contribute and share equally in investment and profit of the firm.
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Management Structure
Network Engineer
Operations Executive
Financial Executive
Marketing Executive
Expert Messengers
Junior Executive
Messengers
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Personnel Plan
The CycleCourierservice will consist of Partners of firm completing HR functions, financial functions, and general business management. The firm will hire a full-time dispatcher and eight bicycle messengers. While bicycle messengers seem to be transient, the training of a new one is relatively quick and cheap, so if one leaves, he/she can be replaced quickly.
Personnel Plan
Year 1 Network Executive Cum Order Receiver Marketing Executive Messenger
For first four years firms payroll plan will be unchanged. Firms will recruit new messenger s as per need. The 10 messengers are permanent. And part time messengers will be recruited as per heavy delivery order. The part time messengers will be paid weekly basis. They are paid tk. 60 per hour of work.
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Marketing Aspects
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Market Analysis
Potential customers Growth Year-1 Year-2 Year-3 Year-4 Year-5
10% 15% 6% -
Trend Analysis
Year Demand Year-1 75000 Year-2 74618 Year-3 82580 Year-4 91497 Year-5 101492
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Trend Analysis
120000 100000 80000 Demand 60000 40000 20000 0 0 1 2 3 Year 4 5 6 y = 6986.3x + 64079 R = 0.9247
The R-squared value indicates how closely trend line follows data; the closer its value is to 1, the closer it follows data. Here, R = 0.924 so it is much closer to 1.The Linear Equation, y = 6986.x + 64079 shows the a= 64079 and b= 6986.
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Elasticity of Demand From 2005, the document delivery market in Dhaka alone achieved million of revenue. In Dhaka city there are situated the head office of almost every business and financial organizations there need to delivery important document to one branch to another branch. So the demand of CycleCourierservice will gradually increase constantly for the online shopping business now a day it become most popular to the customers. It saves time and cost. For the reason the targeted market will expand in very future. Online c2c shopping site faces problems of delivery. They feel insecurity to collect the purchased product. B2b types online shopping business also faces problem to deliver the item sold in short time. Many buying house also send their samples to their prospected customers. CycleCourierservice is here for solving those types of problems. Provides all the documents, parcels, gifts, and online shopping delivery services in the Dhaka city area with very short time relatively low price with full of reliability. Probable demand estimation chart is for five financial year of CycleCourierservice. Y axis shows the delivering every parcel delivery in a year.
90000 80000 70000 60000 50000 40000 30000 20000 10000 0 year-1 year-2 year-3 year-4 year-5 financial institution Online b2c and c2c service assorted custommer
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Market Growth CycleCourierservice is target basically financial institutions and online shopping firms and other assorted business the market must grow in significantly. The market may grow 10% for financial institutions, 15% for online shopping and 6% for all other business. Since 2005 the courier service is increasing day by day.
Market growth
16 14 12 10 8 6 4 2 0 Financial institutions Online shopping Assorted customers
Market Need
CycleCourierservice is providing its customers with a fast, reliable document, gift, samples,
passports, and medicine etc. delivery service throughout the whole Dhaka city area. CycleCourierservice seeks to fulfill the following benefits that are important to satisfy customers: Professionalism: While the delivery service does not inherently represent the firm, the firm will not use a service that is not professional to avoid any type of "halo effect" where the actions of the delivery service are interpreted to be indicative of the firm itself. Expedited Service: Financial organizations conduct business within a set of closely monitored by corporate branch and Bangladesh Bank. The online business firms also delivery their product with in very short time for developing customer belief and satisfaction. The deliveries must always be made on time for both firms. This not a concern for CycleCourierservice because they utilize a redundant backup system, ensuring prompt delivery.
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Service Business, Competitor Analysis There are approximately 20 different delivery services in the Dhaka city area, they provide courier or messenger services. They use cars as the means of transportation. In general, the bicycle messengers are less expensive because they have lower overhead. In the heart of Dhaka city, the bicycle messengers can be as fast as or faster than the car-based courier services because of all the automobile traffic. There are five different companies that target financial organizations and online shopping industries by catering to their special needs. All of these are car-based services. In according to other, all other courier service company there may face the problems of traffic jam, threat of political violence. For these reason there faces insecurity of delivering the important documents timely and delivering online shopping products within very short time. For that reason the organizational works may stop for a little time which directly affects the total economic development of a country. On the other hand CycleCourierservice low cost, convenience and reliable to all parties because it must registered under the post office (amendment) Act 2010.
Positioning/Competitive Advantage CycleCourierservice will position them as a professional, reliable delivering service for the Dhaka. Financial institutions and online shopping business require a delivery service as it is more efficient to have documents delivered to other branch or corporate office than for them to make the delivery themselves. This positioning will be achieved by leveraging CycleCourierservices competitive edges, reliability and industry insight:
Reliability is a characteristic that is very important to courier service. The target market requires reliable deliveries. The delivery of financial documents is critical. CycleCourierservice wills to achieve reliability through a redundant backup system that always provides an alternative method of delivery if the specific bicycle messenger encounters difficulty. By having a back-up system, CycleCourierservice ensures that even if the primary messenger fails, there is a backup ready to complete the delivery. The second competitive advantage is relevant and convenience. It is a true advantage for CycleCourierservice. The low price and delivering with very short time the necessary document, parcel, gift and online products delivery is another competitive advantage for CycleCourierservice.
Market Mix CycleCourierservice marketing mix is comprised of the following approaches to pricing, distribution, advertising and promotion, and customer service.
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Pricing: The pricing model will be flexible; it can be either a par delivery charge or a monthly subscription based on the number of pickups during the time period. Distribution: CycleCourierservice will service the downtown Dhaka community. Advertising and Promotion: A multi-faceted campaign will be used to accomplish the stated marketing objectives. Customer Service: CycleCourierservice recognizes that superior customer service is a necessary characteristic in order to gain market penetration.
Sales Strategy CycleCourierservice recognizes that it is difficult to break into many financial and online shopping businesses and displace their current service provider and will offer a 20% discount for a months worth of services. While this is a bit of a hit in terms of profitability, it is only a short-term concern. The longterm gain is securing a repeat customer. In addition to this economic incentive, The CycleCourierservice will employ the marketing persons powers of persuasion when they are speaking with prospective clients and firms. Marketing force will directly target the company's reliability and fool-proof back-up systems.
SWOT Analysis
The following SWOT analysis captures the key strengths and weaknesses within CycleCourierservice and describes the opportunities and threats facing outside of CycleCourierservice. the the
Strengths Unmatched industry insight. Benchmarked training programs ensuring professionalism and efficiency. The use of fast, eco-friendly delivery vehicles (bicycles). Frequent move in any time, any reluctant condition of the country. Traffic jam no more hamper in any transferring important documents, gift, parcel, passport, medicine or online shopping delivery. There is no check point for bicycle rider. Weaknesses o The lack of brand image, a factor of being a start-up. o The struggle to convince financial institutions, online shopping and other assorted business to ditch their current service provider in favor of CycleCourierservice. o The ability to balance time devoted to operations versus business development.
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Opportunities The continual need for document delivery by CycleCourierservice. The increasingly developed infrastructure for bicycles. Huge turnover may contribute to economical development of a country.
Threats o High turnover within the messenger industry. o Covering only the Dhaka city area. o Lack of trust an important factor of being a start-up. o Electronic filing. o Technology use.
Service Offering
CycleCourierservice will provide a bicycle messenger service that targets basically financial
institutions and online shopping business. The service can be used to serve by
CycleCourierservice.
For financial institutions to transport documents to a client or other branches of same institutions as well as to other financial organization.
In addition to responding to immediate calls for delivery, CycleCourierservice will set up a payment basis with financial organization for a regular pick up every day to deliver documents and parcels. Although CycleCourierservice will target to delivery financial and online shopping service. It will accept jobs from other companies, business organizations, professionals and individuals that require a messenger service in Dhaka city. These jobs will be accepted but not solicited. The messenger service offers delivery times ranging from one to three hours only. In addition to document delivery and shopping and sample item delivery, small packages can be delivered. It is rare that a financial institution is in need to deliver packages so this will generally apply to the ancillary business. The maximum dimensions for package delivery are 12x8x8.
Keys to Success
The keys to success are for CycleCourierservice: Reliability Convenience Custom service E-commerce Technology Effective customer relationship
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Critical Issues
CycleCourierservice is still in the speculative stages as a start-up organization. The critical issues that it faces are: The need to take a conservative approach to expansion. Expansion must not occur for the sake of growth in itself, but should occur because the customers will be better served.
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Technical Aspects
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Technology
For CycleCourierservice, often some important technologies are available. We use technology for delivery purpose. 1. Messengers use Google map on their smartphones and find the destination. 2. Messengers can contact with destination point through their phone. 3. Customers can order through online via phone app or web browser. Or they can call our hot number. 4. We maintain a website and everything will be monitor by network manager. Customer can chat with network manager throw our chat box. 5. Customer can track their delivery through our website. Because messenger will monitor by network manager through GPS On their phone.
Technical Arrangement
Satisfactory arrangement must be made to obtain the technical know-how needed for the proposed service process. Our technical arrangement to serve the customer with more efficient and effective way, the following arrangement is ready to delight customer. Collaboration with network support provider to our website and cellular network with teletalk internet and cellular line. The period of collaboration agreement will be ten years. A server will be used to keep the information through online GPS Tracking device is to be used to monitor the delivery
Service Mix
Service & Delivery Zone Cycle courier collects & deliverers within a parameter of X kilometer. We will Take in any parcel of X kg & within ? X ? X ?cm boundary.
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For regular collection on monthly basis, please contact our sales for option price & service option.
Zone A up to X km
1. Green Collection before x hour, delivery by the day ends x hr 2. Yellow Collection before x hour, delivery by the day ends x hr 3. Red Hot! Collection before x hour, delivery by the day ends x hr
Zone B up to K km
4. Green Collection before x hour, delivery by the day ends x hr 5. Yellow Collection before x hour, delivery by the day ends x hr 6. Red Hot! Collection before x hour, delivery by the day ends x hr
Zone C up to K km
7. Green Collection before x hour, delivery by the day ends x hr 8. Yellow Collection before x hour, delivery by the day ends x hr 9. Red Hot! Collection before x hour, delivery by the day ends x hr
Zone D up to K km
10. Green Collection before x hour, delivery by the day ends x hr 11. Yellow Collection before x hour, delivery by the day ends x hr 12. Red Hot! Collection before x hour, delivery by the day ends x hr
13. Green Collection before x hour, delivery by the day ends x hr 14. Yellow Collection before x hour, delivery by the day ends x hr 15. Red Hot! Collection before x hour, delivery by the day ends x hr
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Proximity to Employee and Market The service point or business hub will be proximate to the employee and messengers. Due to its business nature its totally market or customer oriented. The business will be in commercial and business oriented zone of Dhaka Metropolitan city.
Governmental Policies: Its a green business, so government encourages us to operate it without any regulations. The only courier service related regulations are implied.
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Financial Aspects
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Start-up Summary
CycleCourierservice will incur the following start-up costs:
Office furniture including: two desks, two chairs, and two file cabinets. Two computer systems including a printer, IPS & UPS for power cut, CD-RW, and a broadband Internet connection. Two phone lines. Fax machine and copier. Development of a website that allows delivery orders to be placed online and received every five minutes. Legal fees for the incorporation of the firm. Symphony W30 smartphone with teletalk 3G. Ten handsets will be needed initially. Messenger bags with firm logo.
START UP
4,000,000 3,500,000 3,000,000 2,500,000 2,000,000 1,500,000 1,000,000 500,000 0 Expense
Figure: Start-Up of the Firm
Assets
Investment
Loan
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Start-up
Requirements Start-up Expenses Legal Stationery etc. Brochures Consultants Insurance Rent Research and development Expensed equipment Other Total Start-up Expenses Start-up Assets Cash Required Other Current Assets Long-term Assets Total Assets Total Requirements Amount 550,000.00 10,000.00 2,000.00 20,000.00 0.00 0.00 0.00 0.00 18,000.00 600,000.00 600,000.00 0.00 3,400,000.00 4,000,000.00 4,600,000.00
Start-up Funding
Start-up Expenses to Fund Start-up Assets to Fund Total Funding Required Assets Non-cash Assets from Start-up Cash Requirements from Start-up Additional Cash Raised Cash Balance on Starting Date Total Assets Liabilities and Capital Liabilities: Current Borrowing Long-term Liabilities Accounts Payable (Outstanding Bills) Other Current Liabilities (interest-free) 0.00 2,100,000.00 0.00 0.00 3,400,000.00 600,000.00 0.00 600,000.00 4,000,000.00 600,000.00 4,000,000.00 4,600,000.00
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Total Liabilities Capital: Planned Investment Md. Ariful Haque Shayla Sultana Shams Zerin Wahid Hossain Tahmina Akter Additional Investment Requirement Total Planned Investment Loss at Start-up (Start-up Expenses) Total Capital Total Capital and Liabilities
2,100,000.00
500,000.00 500,000.00 500,000.00 500,000.00 500,000.00 0.00 2,500,000.00 600,000.00 1,900,000.00 4,000,000.00
Total Funding
4,600,000.00
Break-even Analysis
The Break-even Analysis indicates what The CycleCourierservice will need to achieve in monthly revenue to reach their break-even point.
Break-even Analysis
Monthly Revenue Break-even Assumptions: Contribution Margin Ratio Estimated Monthly Fixed Cost 95%
482,105
458,000
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Total Revenue
Breakeven point
Total Cost
458,000
Fixed Cost
20000
Unit
Net Profit
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Discounted Payback Period = A + B/C Where, A = Last period with a negative discounted cumulative cash flow; B = Absolute value of discounted cumulative cash flow at the end of the period A; C = Discounted cash flow during the period after A.
| |
ARR = 27%
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Year 1
Year 2
Year
Year 4
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Month Month Month Month Month Month Month Month Month Month Month Month 1 2 3 4 5 6 7 8 9 10 11 12
Cash Balance
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Economic Analysis
As a green business CycleCourierservice is a social revolutionary idea. Bangladesh is well resource of human. So labor intensive industry will shine here for its cheap labor. The CycleCourierservice is totally labor intensive service firm. It takes part in highly social benefit. It creates employment opportunity for the society. The following economic benefits are brought by CycleCourierservice. The CycleCourierservice impacts on distribution of income in the society It impacts on the level of savings and investment in the society It contributes in self-sufficiency, employment and social order.
Ecological Analysis
In recent years, environmental concerns have assumed a great deal of significance and rightly so. The CycleCourierservice is fully eco-friendly business idea, so it is pollution free and need not concerned with environmental damage. The following aspects are advantage for CycleCourierservice There is no environmental damage is concerned with it So there is no need for taking any restoration measure
Appendix
Sales Forecast
Month 1 Sales Financial Institution Online B2C and C2C shop Industries 55,620 45,201 30,210 60,050 48,000 42,000 72,150 52,520 51,200 86,500 56,500 54,040 102,540 64,500 61,070 124,500 82,500 76,090 156,030 102,530 94,250 174,580 124,060 105,640 110,500 514,780 203,045 150,210 131,020 135,600 619,875 221,350 172,640 143,025 156,580 693,595 230,120 185,042 152,010 190,450 757,622 236,250 186,940 165,040 215,460 803,690 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12
25,010 156,041
36,000 186,050
44,300 220,170
48,600 245,640
56,400 284,510
70,540 353,630
86,400 439,210
Direct Cost of Sales Financial Institution Online b2c and c2c shop Industries Professional and Household Subtotal Direct Cost of Sales
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Personnel Plan
Month 1 Network Executive Marketing Executive Messenger Total People Network Executive Marketing Executive Messenger No. of Personnel 4 4 10 80,000 80,000 120,000 80,000 80,000 120,000 80,000 80,000 120,000 80,000 80,000 120,000 80,000 80,000 120,000 80,000 80,000 120,000 80,000 80,000 120,000 80,000 80,000 120,000 80,000 80,000 120,000 80,000 80,000 120,000 80,000 80,000 120,000 80,000 80,000 120,000 20,000 20,000 12,000 Month 2 20,000 20,000 12,000 Month 3 20,000 20,000 12,000 Month 4 20,000 20,000 12,000 Month 5 20,000 20,000 12,000 Month 6 20,000 20,000 12,000 Month 7 20,000 20,000 12,000 Month 8 20,000 20,000 12,000 Month 9 20,000 20,000 12,000 Month 10 20,000 20,000 12,000 Month 11 20,000 20,000 12,000 Month 12 20,000 20,000 12,000
Total Payroll
280,000
280,000
280,000
280,000
280,000
280,000
280,000
280,000
280,000
280,000
280,000
280,000
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95.00%
95.00%
95.00%
95.00%
95.00% 280,000
95.00% 280,000
95.00% 280,000
95.00% 280,000
95.00% 280,000
95.00% 280,000
95.00% 280,000
95.00% 280,000
280,000
280,000
280,000
280,000
Sales and Marketing and Other Expenses Depreciation Cellular service Utilities Insurance Rent
Wage of Part time Messanger Total Operating Expenses Profit Before Interest and Taxes Interest Expense Taxes Incurred Net Profit Net Profit/Sales
8,000
8,000
16,000
16,000
24,000
24,000
458,000
458,000
458,000
458,000
458,000
458,000
466,000
466,000
474,000
474,000
482,000
482,000
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Month 2
Month 3
Month 4
Month 5
Month 6
Month 7
Month 8
Month 9
Month 10
Month 11
Month 12
0.00%
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0 0 0 0 124,833 Month 1
0 0 0 0 0 180,048 Month 2
0 0 0 0 0 213,346 Month 3
0 0 0 0 0 240,546 Month 4
0 0 0 0 0 276,736 Month 5
0 0 0 0 0 339,806 Month 6
0 0 0 0 0 422,094 Month 7
0 0 0 0 0 499,666 Month 8
0 0 0 0 0 598,856 Month 9
0 0 0 0 0 678,851 Month 10
0 0 0 0 0 744,817 Month 11
0 0 0 0 0 794,476 Month 12
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Subtotal Spent on Operations Additional Cash Spent Sales Tax, VAT, HST/GST Paid Out Principal Repayment of Current Borrowing Other Liabilities Principal Repayment Long-term Liabilities Principal Repayment Purchase Other Current Assets Purchase Longterm Assets Dividends Subtotal Cash Spent Net Cash Flow Cash Balance
440,802
442,303
444,009
445,282
447,226
450,682
454,961
458,739
463,994
467,680
470,881
473,185
210,000 0 0 0 440,802 315,969 284,031 0 0 0 442,303 262,254 337,746 0 0 0 444,009 230,663 369,338 0 0 0 445,282 204,736 395,264 0 0 0 447,226 170,490 429,511 0 0 0 450,682 110,876 489,125 0 0 0 454,961 -32,867 567,134 0 0 0 458,739 40,927 640,927 0 0 0 463,994 134,862 734,862 0 45,000 0 512,680 166,171 766,171 0 0 0 470,881 273,936 873,936 0 0 0 683,185 111,292 711,292