7/19/13

Our businesses - Shell Global

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Our businesses
Shell is organised into: Upstream, Downstream, and Projects & Technology.

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Schematic overview PAGE TOOLS Upstream International manages the upstream business outside the Americas. It searches for and recovers crude oil and natural gas, liquefies and transports gas and operates the upstream and midstream infrastructure necessary to deliver oil and gas to market. Upstream International also manages the global LNG business and the wind business in Europe. The activities are organised within geographical units, some business-wide managed activities and supporting activities. Upstream Americas manages the upstream business in North and South America. It searches for and recovers crude oil and natural gas, liquefies and transports gas and operates the upstream and midstream infrastructure necessary to deliver oil and gas to market. Upstream Americas also extracts bitumen from oil sands that is converted into synthetic crude oil. Additionally, it manages the US based wind business. It comprises operations organised into business-wide managed activities and supporting activities. Downstream manages Shells manufacturing, distribution and marketing activities for oil products and chemicals. These activities are organised into globally managed classes of business, including chemicals, some regionally and globally managed activities and supporting activities. Manufacturing and supply includes refining, supply and shipping of crude oil. Marketing sells a range of products including fuels, lubricants, bitumen and liquefied petroleum gas (LPG) for home, transport and industrial use. C hemicals produces and markets petrochemicals for industrial customers, including the raw materials for plastics, coatings and detergents used in the manufacture of textiles, medical supplies and computers. Downstream also trades Shells flow of hydrocarbons and other energy related products, supplies the Downstream businesses, markets gas and power and provides shipping services. Downstream also oversees Shells interests in alternative energy (excluding wind) and C O2 management. Projects & Technology manages the delivery of Shells major projects and drives the research and innovation to create technology solutions. It provides technical services and technology capability covering both Upstream and Downstream activities. It is also responsible for providing functional leadership across Shell in the areas of safety and environment and contracting and procurement.

Schematic overview

UPSTREAM A - Exploring for oil and gas B - Developing fields C - Producing oil and gas D - Mining oil sands E - Extracting bitumen F - Liquefying gas by cooling (LNG) G - Regasifying LNG

DOWNSTREAM J - Refining oil into fuels and lubricants K - Producing petrochemicals L - Developing biofuels M - Trading N - Retail sales * Managing C O2 emissions * Supply and distribution

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7/19/13

Our businesses - Shell Global

H - C onverting gas to liquid products (GTL) I - Generating wind energy * Business-to-business sales

Products
Refined oil products: * (Bio) Fuels * Lubricants * Bitumen * Lubricants * Liquefied petroleum gas Chemical Products used for: * Plastics * C oatings * Detergents Gas and electricity: * Industrial use * Domestic use

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