SNAP 2011 Quality Control Report

SUPPLEMENTAL
NUTRITION ASSISTANCE
PROGRAM
QUALITY CONTROL
ANNUAL REPORT
FISCAL YEAR 2011
U.S. DEPARTMENT OF AGRICULTURE

FOOD AND NUTRITION SERVICE
PROGRAM ACCOUNTABILITY AND
ADMINISTRATION DIVISION
QUALITY CONTROL BRANCH
December 2012
THIS PAGE IS INTENTIONALLY LEFT BLANK
TABLE OF CONTENTS
INTRODUCTION............i
REPORT ORGANIZATION..................................ii
HIGHLIGHTS....iii
PART I:
QUALITY CONTROL DATA
Page
Tables
1 Summary of U.S. Quality Control Findings...........3
2 Official Dollar Error Rates, FY 2010 vs. FY 2011............4
3 State Reported and Official Dollar Error Rates, FY 2011.......5
4 Official Payment Error Rates, FY 2007 through FY 2011...........................6
5 Official Overpayment Error Rates, FY 2007 through FY 2011.......................7
6 Official Underpayment Error Rates, FY 2007 through FY 2011.....8
Exhibit
1 U.S. Error Rates - FY 2002 through FY 2011................................................................................9
Tables
7 Issuance & Issuance in Error, FY 2011.................................................11
8 Active Case Error Rates, FY 2011.............12
9 Validated Negative Case Error Rates, FY 2007 through FY 2011.........13
Exhibit
2 U.S. Validated and Reported Negative Case Error Rates, FY 2009 through FY 2011.....15
Tables
10 Reported vs. Validated Negative Case Error Rates - FY 2011.......17
Narrative
Performance Bonuses.......................................18
Liability Amounts.....19
Exhibit
3 State Payment Error Rates - FY 2011..........21
PART II:
VARIANCES
Notes.....24
Tables
11 Distribution of Variances by Program Factor, By Percent - All Error Cases.....25
Exhibit
4 Distribution of Variances by Element - All Error Cases.........27
Tables
12 Distribution of Variances by Program Factor, By Percent - Overpayments....29
13 Distribution of Variances by Program Factor, By Percent - Underpayments......30
14 Agency and Client Variances and Case Error Rates - All Error Cases.31
15 Agency and Client Variances and Case Error Rates - Overpayments...32
16 Agency and Client Variances and Case Error Rates - Underpayments.........33
17 Distribution of Variances by How Discovered - All Error Cases....34
18 Percent of Variances by Time of Occurrence................................................35
TABLE OF CONTENTS CONTINUED

Exhibit
Page
5 Distribution of Variances by Time of Occurrence...37
Tables
19 Agency & Client Dollar Error Rates - All Error Cases.......................................39
20 Agency & Client Dollar Error Rates - Overpayments.........40
Tables
21 Agency & Client Dollar Error Rates - Underpayments...41
Exhibit
6 Source of Error dollars............43
PART III:
COMPARISONS OF BENEFIT AND OVERPAYMENT ERROR DOLLARS BY

HOUSEHOLD CHARACTERISTICS
Tables
22 Elderly..................46
Exhibits
7 Households - Elderly Members...........................................................47
Tables
23 Children............49
Exhibits
8 Households - Children...........................................................51
Tables
24 Non-Citizens.........................................................53
25 Marital & Family Status.................54
Exhibits
9 Households - Marital & Family Status...................55
Tables
26 Household Size.......57
Exhibits
10 Households - Household Size.......................................................59
Tables
27 Source of Income...............61
Exhibits
11 Households - Employment Status.......63
12 Households - Countable Resources.........65
PART IV:
SAMPLE PARAMETERS
Tables
28 Active Cases - Estimated Caseloads, Average Monthly Allotments and Average Monthly
Allotments Per Case, FY 2011....................69
29 Active Case Sample Sizes and Completion Rate, FY 2011....70
30 Active Case Sample Sizes and Standard Errors, FY 2011............71
31 Negative Case Sample Sizes, FY 2011.................72
INTRODUCTION
To help support these efforts, FNS has
undertaken special initiatives designed to
increase payment accuracy. Activities in
FY 2011 included: 1) continued funding for
State Exchange activity; 2) FNS national
and regional payment accuracy
conferences; 3) technical assistance to
States; 4) National and regional publications
publicizing successful payment accuracy
strategies implemented across the country;
and 5) continued examination of State
Agency application processes.
This Supplemental Nutrition Assistance

Program (SNAP) Quality Control (QC)
Annual Report presents official quality
control error rates and other statistical data
derived from SNAP QC reviews conducted
for Fiscal Year (FY) 2011.
Each State agency conducts monthly QC
reviews of a statistical sample of
households participating in the SNAP
(active cases) and households for which
participation was denied or terminated
(negative cases). These reviews measure
the validity of SNAP cases at a given time.
The reported State dollar and case error
rates are based on these reviews. The
State reviews also provide information on
the error cause and characteristics of the
household.
FY 2011 was another year of excellent

performance in payment accuracy in SNAP.
The payment error rate in SNAP for
FY 2011 is 3.80 percent. This remains the
lowest National payment error rate in the
history of SNAP.
The SNAP negative error rate for fiscal year
FY 2011 is 8.30 percent. The FY 2010
negative error rate is 8.43 percent.
Additionally, Federal reviews of each States

sample are conducted annually to validate
each State agencys error rate. The official
active and negative error rates listed in this
report are based upon the Federal
validation reviews of the State agency
samples.
In addition to efforts to increase the

accuracy of SNAP certification actions, FNS
is also continuing to make improvements to
SNAP to ensure that it is responsive and
effective in its support of those individuals
and families who rely on its benefits. This
includes making the SNAP more visible and
accessible to needy individuals and working
families.
In a program that provided $71.8 billion in

benefits in FY 2011 to needy Americans,
more than half of whom are children and the
elderly, efficient and effective program
administration is essential.
Further information on SNAP may be

obtained at the SNAP website at
www.fns.usda.gov/snap. Specific
information on the QC process is found in
the FNS 310 Handbook, the SNAP Quality
Control Review Handbook.
Local agencies certify households for SNAP

benefits and, along with the State agencies,
are directly responsible for operating the
SNAP. While the Food and Nutrition
Service (FNS) can assist States through a
variety of methods, the States themselves
must ultimately make the commitment to
conduct accurate and efficient program
operations. FNS remains committed to
supporting the ongoing efforts of States to
increase the accuracy of SNAP certification
actions.
REPORT ORGANIZATION
PART I
Part I presents official quality control (QC) error rates as well as reported dollar and
case error rates. With the passage of the Hunger Prevention Act of 1988, the payment
error rate became the sum of the overpayment and underpayment error rates.
Therefore, in this report we use the term "payment error rate" to reference the sum of
the overpayment and underpayment error rates.
PART II
Part II provides information on variances. A variance occurs in a case when information
verified by the QC reviewer differs from information used at the time of the most recent
certification action, when policy has been misapplied for individual elements of eligibility
or when the basis of issuance is incorrect. Not all variances result in a case being cited
for a dollar error.
Only variances occurring in dollar error cases are included in this report. For Tables 19,
20, and 21 we assume that the first variance coded is the primary variance. All error
amounts are assigned to this variance. All variances (primary and otherwise) cited for a
particular case are included in the remaining Tables.
PART III
Part III provides data on the distribution of monthly benefit dollars and overpayment
error dollars for selected household characteristics for each State and on a National
basis. This information can be used to identify error prone household characteristics by
comparing the percent of allotments to the percent of error dollars.
PART IV
Part IV provides information on State sampling parameters of the active and negative
universes. For active cases we have also included completion rates and standard
errors for the reported and regressed payment error rates.
ii
HIGHLIGHTS
Active Cases. The following statistics compare the performance measure for
active cases for FY 2007 through FY 2011:
FY 2007
FY 2008
FY 2009
FY 2010
FY 2011
National-average official
overpayment error rate a/
4.58%
4.01%
3.53%
3.05%
2.99%
underpayment error rate
1.06%
1.00%
0.82%
0.75%
0.81%
payment error rate (standard
error = approximately 0.10%) b/ :
5.64%
5.01%
4.36%
3.81%
3.80%
Number of States with an official

payment error rate under 6%
:
28
35
47
47
44
Number of States with an official

payment error rate over 10%
Negative cases. The following compares the performance measures for

reported negative cases for FY 2007 through FY 2011:
National-average negative case

error rate c/
FY 2007
FY 2008
FY 2009
FY 2010
FY 2011
10.94%
10.96%
9.41%
8.43%
8.30%
a/ National weighted average for active cases is calculated by weighting each States error rate by its actual
issuance.
b/ The official payment error rate may not equal the sum of the underpayment and overpayment error rates
due to rounding.
c/ Validated national weighted average is calculated by weighting each States error rate by its actual
caseload.
iii
PART I:
QUALITY CONTROL DATA
Part I presents official quality control (QC)

error rates as well as reported dollar and case
error rates. With the passage of the Hunger
Prevention Act of 1988, the payment error rate
became the sum of the overpayment and
underpayment error rates. Therefore, in this
report we use the term payment error rate to
reference the sum of the overpayment and
underpayment error rates.
TABLE 1: SUMMARY OF U.S. QUALITY CONTROL FINDINGS FOR FY 2010 - 2011

FY
2010
FY
2011
Completed Sample Reviews - State
53,254
51,959
Completed Sample Reviews - Federal
20,040
20,022
17,684,193
20,000,753
5,036,447,820
5,247,614,308
ACTIVE CASES:
Average Monthly Caseload

Estimated Monthly Allotments
Average Allotment Per Case
$285
$280
Underpayment
2.36%
2.34%
Overpayment b/
5.89%
5.78%
Combined
8.25%
8.12%
Underpayment
0.75%
0.81%
Overpayment b/
3.05%
2.99%
Payment Rate (Combined)
3.81%
3.80%
REPORTED CASE ERROR RATES a/
OFFICIAL ERROR RATES c/
NEGATIVE CASES:
Average Monthly Caseload
887,345
969,910
Completed Case Reviews
36,265
36,223
Validated Negative Error Rate
8.43%
a/ U.S. case error rates are weighted by State caseloads.

b/ Overpayments include both overpayments to eligible and payments to ineligibles.
c/ U.S. official error rates are weighted by States' actual issuance data.
8.30%
TABLE 2: OFFICIAL DOLLAR ERROR RATES, FY 2010 vs. FY 2011
STATE
OVERPAYMENT
ERROR RATES
FY 2010
FY 2011
UNDERPAYMENT
ERROR RATES
FY 2010
FY 2011
PAYMENT a/
ERROR RATES
FY 2010
FY 2011
Connecticut
Maine
Massachusetts
New Hampshire
New York
Rhode Island
Vermont
6.23
3.14
4.91
4.19
4.92
4.76
5.60
4.42
2.81
3.87
4.03
3.82
6.34
7.02
1.43
0.35
0.99
1.12
0.59
1.22
0.99
2.04
0.47
0.53
0.79
0.50
1.55
1.51
7.66
3.49
5.90
5.31
5.51
5.98
6.59
6.46
3.28
4.40
4.82
4.32
7.89
8.53
Delaware
Dist. of Col.
Maryland
New Jersey
Pennsylvania
Virginia
Virgin Islands
West Virginia
1.11
3.76
6.11
3.95
2.96
5.04
2.62
5.96
2.01
1.83
4.82
3.30
2.74
3.07
3.33
5.27
0.41
0.71
1.57
0.67
0.97
0.83
0.48
1.18
0.52
1.20
1.24
1.03
0.56
0.35
1.43
1.04
1.52
4.47
7.68
4.62
3.93
5.87
3.10
7.14
2.53
3.03
6.06
4.33
3.30
3.41
4.77
6.31
Alabama
Florida
Georgia
Kentucky
Mississippi
North Carolina
South Carolina
Tennessee
3.31
0.74
1.64
3.08
1.56
2.04
4.25
3.96
4.18
0.68
1.97
3.92
2.37
2.01
2.95
4.87
0.44
0.04
0.35
1.01
0.36
0.66
0.89
0.43
0.91
0.19
0.74
0.58
0.45
0.65
0.19
0.58
3.75
0.78
1.99
4.09
1.92
2.70
5.14
4.39
5.10
0.87
2.71
4.50
2.83
2.65
3.14
5.46
Illinois
Indiana
Michigan
Minnesota
Ohio
Wisconsin
1.29
2.05
2.17
3.54
2.62
1.37
2.47
2.70
2.34
4.20
2.81
1.78
0.41
0.55
1.14
1.22
0.69
0.60
0.68
0.59
0.78
0.82
0.59
0.23
1.70
2.60
3.31
4.76
3.31
1.97
3.15
3.29
3.12
5.02
3.40
2.02
Arkansas
Louisiana
New Mexico
Oklahoma
Texas
4.79
4.41
3.64
3.38
1.54
4.71
3.56
3.57
3.10
2.63
0.85
0.61
0.86
0.84
0.59
1.08
0.41
0.77
0.83
0.85
5.64
5.03
4.50
4.22
2.13
5.79
3.97
4.35
3.94
3.48
Colorado
Iowa
Kansas
Missouri
Montana
Nebraska
North Dakota
South Dakota
Utah
Wyoming
1.72
2.72
3.93
4.65
3.42
2.89
3.23
0.94
2.80
3.54
3.25
3.53
3.83
4.68
2.34
3.41
3.86
1.29
2.82
7.63
1.46
0.64
0.86
1.00
0.70
0.63
1.14
0.37
1.54
1.22
1.19
0.44
1.17
1.20
0.75
1.09
0.48
0.30
1.37
1.99
3.18
3.36
4.79
5.65
4.12
3.52
4.38
1.31
4.33
4.76
4.45
3.97
5.00
5.88
3.10
4.50
4.34
1.59
4.19
9.63
Alaska
Arizona
California
Guam
Hawaii
Idaho
Nevada
Oregon
Washington
2.00
4.93
3.56
4.17
2.28
2.53
5.23
4.52
2.70
0.53
4.65
2.65
4.60
2.76
1.94
4.46
3.80
3.34
0.14
1.76
1.26
1.25
0.76
0.79
1.34
0.36
0.61
0.24
1.69
1.92
1.65
0.61
0.58
1.83
0.19
0.48
2.15
6.69
4.81
5.42
3.04
3.32
6.57
4.88
3.30
0.76
6.34
4.58
6.25
3.37
2.52
6.29
3.99
3.81
U.S. Average
3.05
2.99
0.75
0.81
3.81
3.80
a/ The official payment error rate may not equal the sum of the overpayment and underpayment error rate due to rounding.
TABLE 3: STATE REPORTED AND OFFICIAL DOLLAR ERROR RATES, FY 2011

OVERPAYMENT
ERROR RATES
STATE
UNDERPAYMENT
ERROR RATES
PAYMENT a/
ERROR RATES
REPORTED
OFFICIAL
REPORTED
OFFICIAL
REPORTED
OFFICIAL
Connecticut
Maine
Massachusetts
New Hampshire
New York
Rhode Island
Vermont
4.37
2.67
3.79
3.96
3.62
6.34
7.02
4.42
2.81
3.87
4.03
3.82
6.34
7.02
2.01
0.46
0.51
0.77
0.46
1.55
1.49
2.04
0.47
0.53
0.79
0.50
1.55
1.51
6.38
3.13
4.30
4.73
4.08
7.89
8.51
6.46
3.28
4.40
4.82
4.32
7.89
8.53
Delaware
Dist. of Col.
Maryland
New Jersey
Pennsylvania
Virginia
Virgin Islands
West Virginia
1.78
1.97
5.03
2.58
2.53
2.74
3.62
5.30
2.01
1.83
4.82
3.30
2.74
3.07
3.33
5.27
0.47
1.20
1.21
0.92
0.52
0.31
1.90
1.01
0.52
1.20
1.24
1.03
0.56
0.35
1.43
1.04
2.25
3.17
6.24
3.50
3.05
3.05
5.52
6.31
2.53
3.03
6.06
4.33
3.30
3.41
4.77
6.31
Alabama
Florida
Georgia
Kentucky
Mississippi
North Carolina
South Carolina
Tennessee
3.86
0.65
1.89
3.92
2.37
2.01
2.89
4.82
4.18
0.68
1.97
3.92
2.37
2.01
2.95
4.87
0.89
0.18
0.69
0.55
0.41
0.65
0.18
0.56
0.91
0.19
0.74
0.58
0.45
0.65
0.19
0.58
4.75
0.83
2.58
4.47
2.78
2.66
3.07
5.38
5.10
0.87
2.71
4.50
2.83
2.65
3.14
5.46
Illinois
Indiana
Michigan
Minnesota
Ohio
Wisconsin
2.34
2.59
2.25
3.82
2.75
1.68
2.47
2.70
2.34
4.20
2.81
1.78
0.66
0.56
0.74
0.78
0.58
0.21
0.68
0.59
0.78
0.82
0.59
0.23
3.00
3.15
2.99
4.60
3.33
1.89
3.15
3.29
3.12
5.02
3.40
2.02
Arkansas
Louisiana
New Mexico
Oklahoma
Texas
4.69
3.75
3.53
3.08
2.54
4.71
3.56
3.57
3.10
2.63
1.07
0.40
0.76
0.82
0.50
1.08
0.41
0.77
0.83
0.85
5.76
4.15
4.29
3.90
3.04
5.79
3.97
4.35
3.94
3.48
Colorado
Iowa
Kansas
Missouri
Montana
Nebraska
North Dakota
South Dakota
Utah
Wyoming
3.17
3.22
3.78
4.75
2.24
2.85
3.86
1.31
2.76
7.63
3.25
3.53
3.83
4.68
2.34
3.41
3.86
1.29
2.82
7.63
1.16
0.33
1.15
1.18
0.68
0.77
0.48
0.29
1.35
1.99
1.19
0.44
1.17
1.20
0.75
1.09
0.48
0.30
1.37
1.99
4.33
3.55
4.93
5.93
2.92
3.62
4.34
1.60
4.11
9.62
4.45
3.97
5.00
5.88
3.10
4.50
4.34
1.59
4.19
9.63
Alaska
Arizona
California
Guam
Hawaii
Idaho
Nevada
Oregon
Washington
0.49
4.56
2.26
4.58
2.22
2.09
4.23
3.53
3.27
0.53
4.65
2.65
4.60
2.76
1.94
4.46
3.80
3.34
0.19
1.65
1.86
1.53
0.59
0.58
1.70
0.21
0.46
0.24
1.69
1.92
1.65
0.61
0.58
1.83
0.19
0.48
0.68
6.21
4.12
6.11
2.81
2.67
5.93
3.74
3.73
0.76
6.34
4.58
6.25
3.37
2.52
6.29
3.99
3.81
U.S. Average
2.86
2.99
0.75
0.81
3.61
3.80
May 17, 2012, was the cut-off date for error rates used in this report.
a/ The official payment error rate may not equal the sum of the overpayment and underpayment error rate due to rounding.
TABLE 4: OFFICIAL PAYMENT ERROR RATES, FY 2007 - FY 2011

STATE
FY 2007
FY 2008
FY 2009
FY 2010
6.51
10.54
4.38
6.16
5.51
5.35
6.24
8.16
8.36
4.53
4.15
4.50
3.97
5.52
5.15
2.51
4.39
3.01
5.39
3.67
5.42
7.66
3.49
5.90
5.31
5.51
5.98
6.59
6.46
3.28
4.40
4.82
4.32
7.89
8.53
Delaware
Dist. of Col.
Maryland
New Jersey
Pennsylvania
Virginia
Virgin Islands
West Virginia
9.36
8.34
7.20
6.26
2.71
6.47
3.03
9.59
5.52
6.26
6.94
5.23
3.37
5.75
3.22
7.40
1.15
3.92
7.11
3.64
4.43
5.74
2.83
5.42
1.52
4.47
7.68
4.62
3.93
5.87
3.10
7.14
2.53
3.03
6.06
4.33
3.30
3.41
4.77
6.31
Alabama
Florida
Georgia
Kentucky
Mississippi
North Carolina
South Carolina
Tennessee
4.78
4.15
8.13
4.93
2.66
2.23
5.41
5.13
4.23
0.85
2.50
6.36
2.64
2.65
6.27
4.89
3.57
0.70
2.10
4.70
2.77
2.53
4.56
3.28
3.75
0.78
1.99
4.09
1.92
2.70
5.14
4.39
5.10
0.87
2.71
4.50
2.83
2.65
3.14
5.46
Illinois
Indiana
Michigan
Minnesota
Ohio
Wisconsin
5.15
6.94
8.50
6.53
9.17
5.90
4.30
7.51
5.88
6.16
4.29
7.38
6.17
7.13
6.75
3.95
2.30
1.11
1.70
2.60
3.31
4.76
3.31
1.97
3.15
3.29
3.12
5.02
3.40
2.02
Arkansas
Louisiana
New Mexico
Oklahoma
Texas
7.01
6.94
7.42
6.11
6.38
6.10
6.71
6.34
5.72
7.11
4.74
8.00
4.79
3.78
6.90
5.64
5.03
4.50
4.22
2.13
5.79
3.97
4.35
3.94
3.48
Colorado
Iowa
Kansas
Missouri
Montana
Nebraska
North Dakota
South Dakota
Utah
Wyoming
7.05
6.85
3.70
2.31
6.81
1.73
3.29
1.28
3.80
6.42
3.32
8.01
4.01
6.03
3.74
2.75
5.68
1.00
4.02
2.69
2.72
6.49
4.37
5.29
3.77
1.54
3.42
0.94
3.80
3.23
3.18
3.36
4.79
5.65
4.12
3.52
4.38
1.31
4.33
4.76
4.45
3.97
5.00
5.88
3.10
4.50
4.34
1.59
4.19
9.63
Alaska
Arizona
California
Guam
Hawaii
Idaho
Nevada
Oregon
Washington
4.04
4.87
5.31
6.55
3.20
4.44
4.84
5.41
2.93
7.48
4.68
5.77
9.36
3.45
3.59
4.73
5.30
3.86
3.81
5.99
4.36
4.24
3.48
2.69
4.28
3.54
1.81
2.15
6.69
4.81
5.42
3.04
3.32
6.57
4.88
3.30
0.76
6.34
4.58
6.25
3.37
2.52
6.29
3.99
3.81
U.S. Average
5.64
5.01
4.36
3.81
3.80
Connecticut
Maine
Massachusetts
New Hampshire
New York
Rhode Island
Vermont
FY 2011
TABLE 5: OFFICIAL OVERPAYMENT ERROR RATES, FY 2007 - FY 2011

STATE
FY 2007
FY 2008
FY 2009
FY 2010
FY 2011
Connecticut
Maine
Massachusetts
New Hampshire
New York
Rhode Island
Vermont
4.41
9.11
3.11
4.80
4.38
4.00
5.39
6.18
7.56
4.03
3.48
3.62
3.12
4.56
4.30
2.15
3.52
2.26
4.94
3.08
4.25
6.23
3.14
4.91
4.19
4.92
4.76
5.60
4.42
2.81
3.87
4.03
3.82
6.34
7.02
Delaware
Dist. of Col.
Maryland
New Jersey
Pennsylvania
Virginia
Virgin Islands
West Virginia
7.46
6.53
5.97
4.68
2.45
5.50
2.82
8.28
4.36
4.61
5.19
4.21
3.03
4.33
2.08
6.52
0.77
3.35
5.66
2.60
4.08
4.68
2.66
4.47
1.11
3.76
6.11
3.95
2.96
5.04
2.62
5.96
2.01
1.83
4.82
3.30
2.74
3.07
3.33
5.27
Alabama
Florida
Georgia
Kentucky
Mississippi
North Carolina
South Carolina
Tennessee
3.75
3.94
7.22
4.25
2.24
1.72
4.15
4.37
3.27
0.81
2.02
5.12
1.65
2.20
5.48
4.47
3.03
0.53
1.91
3.72
2.31
1.87
3.96
3.03
3.31
0.74
1.64
3.08
1.56
2.04
4.25
3.96
4.18
0.68
1.97
3.92
2.37
2.01
2.95
4.87
Illinois
Indiana
Michigan
Minnesota
Ohio
Wisconsin
4.44
5.52
6.41
4.74
7.26
4.42
3.39
5.91
5.09
4.78
3.75
5.29
5.60
5.45
4.67
3.29
1.45
0.79
1.29
2.05
2.17
3.54
2.62
1.37
2.47
2.70
2.34
4.20
2.81
1.78
Arkansas
Louisiana
New Mexico
Oklahoma
Texas
6.09
5.95
5.46
4.81
5.39
5.20
5.49
5.09
4.70
5.38
3.99
7.11
4.04
3.12
5.83
4.79
4.41
3.64
3.38
1.54
4.71
3.56
3.57
3.10
2.63
Colorado
Iowa
Kansas
Missouri
Montana
Nebraska
North Dakota
South Dakota
Utah
Wyoming
5.15
5.32
3.03
2.04
5.49
1.30
2.36
1.02
2.55
4.91
2.60
6.43
3.60
5.17
2.73
2.23
4.15
0.74
2.84
1.86
2.05
5.62
3.55
4.42
3.16
1.05
2.36
0.69
2.97
2.85
1.72
2.72
3.93
4.65
3.42
2.89
3.23
0.94
2.80
3.54
3.25
3.53
3.83
4.68
2.34
3.41
3.86
1.29
2.82
7.63
Alaska
Arizona
California
Guam
Hawaii
Idaho
Nevada
Oregon
Washington
2.86
3.73
4.08
4.45
2.61
3.54
3.86
3.94
2.44
4.97
3.24
4.07
6.93
2.15
2.78
3.64
4.87
3.32
2.29
3.57
3.07
3.23
2.92
2.05
3.20
3.06
1.39
2.00
4.93
3.56
4.17
2.28
2.53
5.23
4.52
2.70
0.53
4.65
2.65
4.60
2.76
1.94
4.46
3.80
3.34
U.S. Average
4.58
4.01
3.53
3.05
2.99
TABLE 6: OFFICIAL UNDERPAYMENT ERROR RATES, FY 2007 - FY 2011

STATE
FY 2007
FY 2008
FY 2009
FY 2010
FY 2011
Connecticut
Maine
Massachusetts
New Hampshire
New York
Rhode Island
Vermont
2.10
1.42
1.26
1.36
1.12
1.34
0.85
1.97
0.81
0.50
0.67
0.89
0.86
0.96
0.85
0.37
0.87
0.76
0.45
0.60
1.17
1.43
0.35
0.99
1.12
0.59
1.22
0.99
2.04
0.47
0.53
0.79
0.50
1.55
1.51
Delaware
Dist. of Col.
Maryland
New Jersey
Pennsylvania
Virginia
Virgin Islands
West Virginia
1.90
1.80
1.23
1.58
0.26
0.97
0.22
1.31
1.16
1.65
1.75
1.02
0.34
1.42
1.14
0.87
0.37
0.57
1.45
1.04
0.35
1.06
0.18
0.95
0.41
0.71
1.57
0.67
0.97
0.83
0.48
1.18
0.52
1.20
1.24
1.03
0.56
0.35
1.43
1.04
Alabama
Florida
Georgia
Kentucky
Mississippi
North Carolina
South Carolina
Tennessee
1.03
0.21
0.91
0.68
0.42
0.52
1.26
0.76
0.96
0.04
0.48
1.24
0.99
0.45
0.79
0.41
0.54
0.16
0.19
0.98
0.47
0.66
0.60
0.25
0.44
0.04
0.35
1.01
0.36
0.66
0.89
0.43
0.91
0.19
0.74
0.58
0.45
0.65
0.19
0.58
Illinois
Indiana
Michigan
Minnesota
Ohio
Wisconsin
0.71
1.42
2.08
1.79
1.91
1.48
0.91
1.60
0.79
1.38
0.53
2.09
0.57
1.68
2.08
0.66
0.85
0.32
0.41
0.55
1.14
1.22
0.69
0.60
0.68
0.59
0.78
0.82
0.59
0.23
Arkansas
Louisiana
New Mexico
Oklahoma
Texas
0.92
0.99
1.96
1.30
0.99
0.90
1.22
1.25
1.02
1.74
0.74
0.78
0.76
0.66
1.07
0.85
0.61
0.86
0.84
0.59
1.08
0.41
0.77
0.83
0.85
Colorado
Iowa
Kansas
Missouri
Montana
Nebraska
North Dakota
South Dakota
Utah
Wyoming
1.89
1.53
0.67
0.28
1.32
0.43
0.93
0.26
1.25
1.51
0.72
1.57
0.41
0.87
1.02
0.52
1.53
0.25
1.18
0.83
0.67
0.86
0.82
0.87
0.60
0.48
1.06
0.25
0.82
0.38
1.46
0.64
0.86
1.00
0.70
0.63
1.14
0.37
1.54
1.22
1.19
0.44
1.17
1.20
0.75
1.09
0.48
0.30
1.37
1.99
Alaska
Arizona
California
Guam
Hawaii
Idaho
Nevada
Oregon
Washington
1.19
1.14
1.23
2.10
0.59
0.90
0.98
1.47
0.49
2.51
1.44
1.70
2.43
1.30
0.80
1.09
0.43
0.54
1.52
2.42
1.29
1.00
0.56
0.65
1.09
0.48
0.43
0.14
1.76
1.26
1.25
0.76
0.79
1.34
0.36
0.61
0.24
1.69
1.92
1.65
0.61
0.58
1.83
0.19
0.48
U.S. Average
1.06
1.00
0.82
0.75
0.81
U.S. Error Rates FY 2002 - FY 2011

9
8
7
6
5
4
3
2
1
0
Over
Under
Payment
Exhibit #1
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
6.15
5.04
4.48
4.53
4.82
4.58
3.53
3.05
2.10
8.26
1.59
6.63
1.41
5.88
1.31
5.84
1.17
5.99
1.06
5.64
4.01
1.00
5.01
0.82
4.36
0.75
3.81
2.99
0.81
3.80
10
TABLE 7: ISSUANCE & ISSUANCE IN ERROR, FY 2011
STATE
FY 2011
DOLLARS
OVERISSUED
FY 2011
ACTUAL ANNUAL
ISSUANCE
FY 2011
DOLLARS
UNDERISSUED
Connecticut
Maine
Massachusetts
New Hampshire
New York
Rhode Island
Vermont
$647,390,087
$382,131,426
$1,291,609,491
$162,679,478
$5,350,660,541
$274,736,117
$134,856,526
$28,595,220
$10,729,104
$49,924,582
$6,554,519
$204,191,908
$17,417,720
$9,470,434
$13,228,769
$1,793,343
$6,848,114
$1,282,077
$26,994,082
$4,260,058
$2,032,692
Delaware
Dist. of Col.
Maryland
New Jersey
Pennsylvania
Virginia
Virgin Islands
West Virginia
$205,304,944
$229,250,674
$1,035,175,750
$1,213,993,288
$2,647,473,519
$1,335,038,906
$47,877,095
$497,390,191
$4,121,291
$4,203,999
$49,904,788
$40,099,412
$72,662,558
$40,930,958
$1,596,222
$26,214,453
$1,064,711
$2,743,443
$12,798,913
$12,507,773
$14,775,550
$4,619,235
$685,361
$5,178,827
Alabama
Florida
Georgia
Kentucky
Mississippi
North Carolina
South Carolina
Tennessee
$1,492,961,298
$5,148,715,738
$2,891,615,163
$1,260,888,769
$921,109,139
$2,377,093,020
$1,339,644,859
$2,048,637,590
$62,469,980
$34,918,590
$56,872,287
$49,405,405
$21,834,892
$47,741,536
$39,477,994
$99,842,402
$13,633,723
$9,808,303
$21,525,183
$7,357,286
$4,188,283
$15,353,644
$2,541,306
$11,974,287
Illinois
Indiana
Michigan
Minnesota
Ohio
Wisconsin
$2,995,469,012
$1,386,478,333
$3,151,479,174
$698,408,893
$2,986,317,777
$1,117,802,969
$73,907,207
$37,407,185
$73,795,036
$29,305,936
$83,909,557
$19,909,189
$20,494,999
$8,166,357
$24,663,476
$5,720,667
$17,735,741
$2,617,895
Arkansas
Louisiana
New Mexico
Oklahoma
Texas
$722,195,399
$1,386,115,227
$631,681,353
$947,338,484
$5,993,125,493
$33,999,515
$49,399,761
$22,573,133
$29,413,913
$157,493,345
$7,803,321
$5,641,489
$4,886,055
$7,899,856
$51,169,305
Colorado
Iowa
Kansas
Missouri
Montana
Nebraska
North Dakota
South Dakota
Utah
Wyoming
$762,800,608
$566,732,507
$452,767,878
$1,437,886,768
$193,310,950
$256,477,504
$95,918,344
$162,135,500
$401,261,439
$53,162,213
$24,812,378
$20,000,557
$17,350,971
$67,265,781
$4,532,369
$8,745,626
$3,706,860
$2,098,682
$11,307,146
$4,058,510
$9,107,076
$2,521,393
$5,290,593
$17,244,576
$1,457,178
$2,788,423
$455,996
$480,570
$5,496,880
$1,059,098
Alaska
Arizona
California
Guam
Hawaii
Idaho
Nevada
Oregon
Washington
$176,385,311
$1,648,821,864
$6,484,358,594
$105,440,192
$412,604,147
$361,999,149
$496,867,234
$1,189,269,261
$1,602,557,358
$928,492
$76,708,140
$171,958,706
$4,848,773
$11,385,811
$7,030,385
$22,183,135
$45,177,961
$53,514,198
$416,798
$27,853,548
$124,739,606
$1,738,076
$2,508,633
$2,106,111
$9,085,217
$2,300,047
$7,621,763
$71,813,402,544
$2,147,908,510
$578,265,707
U.S. Total
11
TABLE 8: ACTIVE CASE ERROR RATES, FY 2011

STATE
REPORTED CASE ERROR RATES

OVERPAYMENT UNDERPAYMENT PAYMENT
Connecticut
Maine
Massachusetts
New Hampshire
New York
Rhode Island
Vermont
8.15
5.75
7.02
6.99
6.61
10.82
15.27
4.42
1.37
1.55
3.61
1.68
3.92
4.12
12.57
7.12
8.57
10.60
8.29
14.74
19.39
Delaware
Dist. of Col.
Maryland
New Jersey
Pennsylvania
Virginia
Virgin Islands
West Virginia
4.15
2.98
8.22
4.99
4.51
4.83
10.87
10.51
1.46
3.93
3.40
2.25
2.09
0.86
5.90
2.35
5.61
6.91
11.62
7.24
6.60
5.69
16.77
12.86
Alabama
Florida
Georgia
Kentucky
Mississippi
North Carolina
South Carolina
Tennessee
7.53
1.24
4.75
7.45
4.74
4.34
6.13
8.46
2.99
0.38
2.38
1.29
1.42
1.90
0.84
1.61
10.52
1.62
7.13
8.74
6.16
6.24
6.97
10.07
Illinois
Indiana
Michigan
Minnesota
Ohio
Wisconsin
4.05
5.68
4.97
7.77
5.36
3.17
2.21
1.96
2.65
2.62
2.08
0.74
6.26
7.64
7.62
10.39
7.44
3.91
Arkansas
Louisiana
New Mexico
Oklahoma
Texas
7.96
7.05
8.18
5.71
5.46
2.65
1.36
2.77
2.71
1.98
10.61
8.41
10.95
8.42
7.44
Colorado
Iowa
Kansas
Missouri
Montana
Nebraska
North Dakota
South Dakota
Utah
Wyoming
7.54
6.83
6.44
10.26
4.67
5.80
6.27
3.85
4.75
13.04
4.50
1.89
3.68
2.97
2.34
2.16
2.09
1.59
4.86
4.64
12.04
8.72
10.12
13.23
7.01
7.96
8.36
5.44
9.61
17.68
Alaska
Arizona
California
Guam
Hawaii
Idaho
Nevada
Oregon
Washington
2.74
8.73
6.30
14.05
5.66
4.19
9.15
7.31
5.31
1.29
4.95
6.11
7.41
2.43
2.21
4.43
0.77
1.22
4.03
13.68
12.41
21.46
8.09
6.40
13.58
8.08
6.53
U.S. Average
5.78
2.34
8.12
May 17, 2012, was the cut-off date for error rates used in this report.
12
TABLE 9: VALIDATED NEGATIVE CASE ERROR RATES, FY 2007 - FY 2011

STATE
FY 2007
FY 2008
FY 2009
FY 2010
FY 2011
6.61
2.41
3.84
1.20
8.65
4.00
1.80
7.78
2.29
6.64
1.44
13.19
3.19
3.73
13.41
2.10
6.95
1.50
7.11
7.16
5.54
26.52
2.91
8.54
2.97
8.55
8.58
20.70
12.69
1.69
7.65
4.00
7.06
5.64
19.33
Delaware
Dist. of Col.
Maryland
New Jersey
Pennsylvania
Virginia
Virgin Islands
West Virginia
14.89
23.17
17.66
13.27
7.70
9.25
1.05
4.29
10.66
23.93
14.55
11.41
4.06
11.11
4.17
4.76
5.63
35.10
14.27
7.79
5.98
10.70
27.18
7.62
8.79
7.92
18.06
8.81
8.81
8.57
14.65
5.65
9.90
11.50
19.92
11.54
11.31
8.17
9.86
7.48
Alabama
Florida
Georgia
Kentucky
Mississippi
North Carolina
South Carolina
Tennessee
0.51
20.02
8.19
3.72
3.08
1.70
8.46
5.00
6.08
17.98
4.13
9.44
3.89
3.54
8.08
7.29
8.01
5.70
8.47
11.40
4.29
3.12
22.99
4.38
7.57
6.27
15.29
6.32
4.16
4.04
7.38
5.87
13.58
9.00
7.94
4.32
2.30
5.52
22.05
10.19
Illinois
Indiana
Michigan
Minnesota
Ohio
Wisconsin
9.29
5.90
22.85
0.99
9.75
8.39
9.82
13.62
25.44
4.45
7.03
12.85
10.18
13.69
28.37
8.54
9.99
4.56
10.13
4.00
7.82
8.16
8.62
7.87
9.52
5.64
5.03
4.75
8.86
6.49
Arkansas
Louisiana
New Mexico
Oklahoma
Texas
9.76
5.68
8.36
11.22
19.43
8.73
4.95
8.01
4.71
21.41
4.42
4.64
3.86
6.73
14.82
4.89
6.59
4.09
5.84
6.44
7.36
5.43
3.91
5.56
5.36
Colorado
Iowa
Kansas
Missouri
Montana
Nebraska
North Dakota
South Dakota
Utah
Wyoming
12.46
5.26
1.59
2.85
2.66
0.00
4.53
0.25
5.60
5.80
7.25
4.10
2.79
6.98
2.12
0.00
2.25
0.47
7.12
3.04
7.00
4.65
5.79
8.12
2.24
0.00
4.38
0.70
6.51
2.74
6.50
2.47
3.46
7.90
2.21
0.00
1.24
0.25
12.56
4.17
6.37
4.40
3.75
5.43
2.10
3.15
2.44
0.46
11.98
3.59
Alaska
Arizona
California
Guam
Hawaii
Idaho
Nevada
Oregon
Washington
6.32
9.29
17.86
18.66
7.88
5.21
8.31
5.26
3.87
8.06
12.05
13.65
14.03
3.62
0.72
7.59
4.20
1.90
6.37
12.35
13.89
19.35
3.90
2.76
8.19
2.61
3.86
4.03
12.02
14.67
17.10
6.72
2.39
14.63
2.12
3.66
1.07
18.08
10.61
18.37
8.03
1.97
11.49
2.65
3.06
U.S. Average
10.94
10.96
9.41
8.43
8.30
Connecticut
Maine
Massachusetts
New Hampshire
New York
Rhode Island
Vermont
13
14
U.S. Validated and Reported Negative Case

Error Rates FY 2009 - FY 2011
12
10
15
9.41
8
8.51
8.30
8.43
7.49
7.76
Validated
Reported
FY 2009
Exhibit #2
FY 2010
FY 2011
16
TABLE 10: REPORTED VS. VALIDATED NEGATIVE CASE ERROR RATES - FY 2011
REPORTED
FY 2011
VALIDATED
FY 2011
Connecticut
Maine
Massachusetts
New Hampshire
New York
Rhode Island
Vermont
12.11
1.69
5.89
3.11
7.06
5.64
19.33
12.69
1.69
7.65
4.00
7.06
5.64
19.33
Delaware
Dist. of Col.
Maryland
New Jersey
Pennsylvania
Virginia
Virgin Islands
West Virginia
7.95
9.98
18.33
10.39
10.68
7.60
8.55
6.43
9.90
11.50
19.92
11.54
11.31
8.17
9.86
7.48
Alabama
Florida
Georgia
Kentucky
Mississippi
North Carolina
South Carolina
Tennessee
13.09
8.54
7.94
3.76
2.30
5.52
14.46
8.37
13.58
9.00
7.94
4.32
2.30
5.52
22.05
10.19
Illinois
Indiana
Michigan
Minnesota
Ohio
Wisconsin
9.05
3.07
4.44
4.14
8.40
4.75
9.52
5.64
5.03
4.75
8.86
6.49
Arkansas
Louisiana
New Mexico
Oklahoma
Texas
7.36
4.82
3.91
4.96
3.57
7.36
5.43
3.91
5.56
5.36
Colorado
Iowa
Kansas
Missouri
Montana
Nebraska
North Dakota
South Dakota
Utah
Wyoming
6.29
3.83
3.75
4.93
2.10
1.00
2.44
0.46
11.36
3.59
6.37
4.40
3.75
5.43
2.10
3.15
2.44
0.46
11.98
3.59
Alaska
Arizona
California
Guam
Hawaii
Idaho
Nevada
Oregon
Washington
1.07
18.08
9.58
19.79
7.45
1.97
11.49
2.65
2.97
1.07
18.08
10.61
18.37
8.03
1.97
11.49
2.65
3.06
U.S. Average
7.49
8.30
STATE
17
Performance Bonuses for Fiscal Year 2011

A total of $48 million in performance bonuses is shared among high performing States
in the following categories:
Best and Most Improved Payment Error

Rate ($24 million shared)
Best and Most Improved Negative Error
Rate ($6 million shared)
Participant Access Rate ($12 million

shared)*
Timeliness of Application Processing
($6 million shared)*
*Participant Access and Timeliness
Bonuses are announced in September
following the previous fiscal year.
The amount each State receives within a specific category is prorated based on
caseload. The Payment and Negative Error Rate Bonuses are awarded based on QC
findings covered by this annual report.
The FY 2011 awardees for the Payment Error Rate and Negative Error Rate bonuses
are:
For Best Payment Error Rate:
Alaska
Florida
South Dakota
Wisconsin
Idaho
Delaware
North Carolina
$
$
$
$
$
$
$
For Best Negative Error Rate:

289,997
9,087,687
336,114
2,106,427
622,079
435,208
4,078,929
For Most Improved Payment Error Rate:

Virginia
South Carolina
Massachusetts
$
$
$
South Dakota
Alaska
Maine
Idaho
$
$
$
$
313,114
272,116
719,248
572,945
For Most Improved Negative Error Rate:
2,303,828 Georgia
2,217,828 Virgin Islands
2,521,903
18
$
$
3,975,869
145,929
Liability Amounts for Fiscal Year 2011
Under the Food and Nutrition Act of 2008,

a liability shall be established whenever,
for 2 consecutive years, there is a
95 percent statistical probability that a
States payment error rate exceeds
105 percent of the national performance
average.
The FY 2011 States assessed liabilities

and that had a 95 percent statistical
probability of their payment error rate
exceeding 105 percent of the national
performance average are:
Assessed a Liability:
In FY 2011, ten States error rates

exceeded the liability level for the second
consecutive year. Liabilities totaling an
aggregate of $2.1 million were established
against only eight States as two States'
error rates are below the 6.00 percent
potential liability threshold provided in the
Act. The Departments settlement offer to
these States was 50 percent designated
as at-risk for repayment if the same
probability exists again in FY 2012; and
50 percent was designated for new
investment activities. In addition to these
ten States, two additional States
exceeded the liability level for the first
year. These twelve States are potentially
liable in FY 2012 should their
performance again exceed the liability
level.
Arizona
Arkansas*
Connecticut
Guam
Maryland
Missouri*
Nevada
Rhode Island
Vermont
West Virginia
$560,599
$
0
$297,799
$ 26,360
$ 62,111
$
0
$144,091
$519,251
$341,187
$154,191
*Because Arkansas and Missouris error

rates are below the 6 percent threshold
provided in the Act, no liability amount is
established.
Poorly performing States are not held
liable for all errors. Penalties are
assessed for only that portion of the error
rate that is above 6 percent.
To calculate the liability, take the value of
all allotments issued by the State agency
in the fiscal year, multiply the difference
between 6 percent and the States
payment error rate, times 10 percent.
Exceeded First Year Liability Level:
Tennessee and Wyoming
19
20
Official State Payment Error Rates

FY 2011
12
10
21
In Liability Status
States
In First Year of Potential Liability Status

Neither in Liability nor Active Payment Error Rate Bonus Position
Received a Bonus for Best or Most Improved Active Payment Error Rate
Exhibit #3
AK
AZ
CA
GU
HI
ID
NV
OR
WA
CO
IA
KS
MO
MT
NE
ND
SD
UT
WY
AR
LA
NM
OK
TX
IL
IN
MI
MN
OH
WI
AL
FL
GA
KY
MS
NC
SC
TN
DE
DC
MD
NJ
PA
VA
VI
WV
CT
ME
MA
NH
NY
RI
VT
22
PART II:
VARIANCES
Part II provides information on variances. A

variance occurs in a case when information
verified by the QC reviewer differs from
information used at the time of the most
recent certification action, when policy has
been misapplied for individual elements of
eligibility or the basis of issuance is
incorrect. Not all variances result in a case
being cited for a dollar error.
Only variances occurring in dollar error
cases are included in this report. For Tables
19, 20, and 21 we assume that the first
variance coded is the primary variance. All
error amounts are assigned to this variance.
All variances (primary and otherwise) cited
for a particular case are included in the
remaining Tables.
VARIANCES
What is a variance?
What variances are included in this

report?
Variances occur when information verified

by the QC reviewer differs from
information used at the time of the most
recent certification action or when policy
has been misapplied for individual
elements of eligibility or the basis of
issuance is incorrect. Not all variances
result in a case being cited for a dollar
error.
Only variances occurring in dollar error

cases are included in this report. For all
variance tables, other than Tables 19, 20,
and 21, all variances cited in the case are
included. For Tables 19, 20, and 21 we
assume that the first variance coded is the
primary variance. All error amounts are
assigned to this variance.
What are the Program factors referred to in Tables 11 through 13?

NON-FINANCIAL ELIGIBILITY refers to
non-financial factors considered in
determining a household's eligibility.
These include Age & Student Status,
Citizenship & Non-Citizenship, Residency,
Household Composition, Work
Requirements, and Social Security
Number.
DEDUCTIONS refer to the allowed

deductions from a household's gross
income. These include the Earned
Income, Dependent Care, Standard
Shelter, Medical and Child Support
Payment deductions.
RESOURCES refer to a household's liquid

or non-liquid assets. These include Bank
INCOME refers to a household's Earned
Accounts or Cash on Hand, Nonrecurring
(Wages & Salaries, Self-employment, etc.) Lump Sum Payments, Personal Property,
Real Property, and Vehicles, etc.
or Unearned Income (Veterans Benefits,
Unemployment Compensation, Worker's
For additional information, please refer to
Compensation, and Other Government
The Supplemental Nutrition Assistance
Programs (PA, RSDI, SSI, etc.))
Program Quality Control Review
Handbook FNS-310.
OTHER refers to variances occurring in
areas such as Arithmetic Computation,
Monthly Reporting, FS Simplification
Project, and Demonstration Projects.
24
TABLE 11: DISTRIBUTION OF VARIANCES BY PROGRAM FACTOR, BY PERCENT

ALL ERROR CASES, FY 2011
STATE
NON-FINANCIAL
VARIANCES
RESOURCE
VARIANCES
INCOME
VARIANCES
DEDUCTIONS
VARIANCES
OTHER
VARIANCES
Connecticut
Maine
Massachusetts
New Hampshire
New York
Rhode Island
Vermont
14.14
16.09
17.86
9.89
18.92
6.78
11.65
0.00
0.00
0.00
0.00
0.00
0.00
1.46
57.07
45.98
45.24
53.85
61.12
50.99
43.69
28.27
36.78
35.71
34.07
18.72
42.24
42.72
0.52
1.15
1.19
2.20
1.25
0.00
0.49
Delaware
Dist. of Col.
Maryland
New Jersey
Pennsylvania
Virginia
Virgin Islands
West Virginia
11.32
9.76
10.63
17.53
6.67
11.48
15.15
12.58
0.00
1.22
0.00
0.00
0.00
4.92
0.00
0.00
47.17
40.24
51.21
59.79
68.33
47.54
68.18
57.62
33.96
45.12
38.16
22.68
23.33
34.43
15.15
29.80
7.55
3.66
0.00
0.00
1.67
1.64
1.52
0.00
Alabama
Florida
Georgia
Kentucky
Mississippi
No. Carolina
So. Carolina
Tennessee
10.92
14.29
14.74
15.97
6.33
14.13
12.05
8.64
0.00
0.00
0.00
0.00
0.00
0.00
0.00
3.59
57.98
38.10
46.32
47.22
74.68
50.00
61.45
60.97
29.41
47.62
38.95
36.81
18.99
35.87
26.51
21.10
1.68
0.00
0.00
0.00
0.00
0.00
0.00
5.70
Illinois
Indiana
Michigan
Minnesota
Ohio
Wisconsin
17.10
11.93
18.18
8.97
8.11
2.63
0.00
0.92
0.00
0.00
0.00
0.00
53.22
54.13
53.41
53.10
47.97
55.26
29.68
32.11
28.41
37.24
42.57
39.47
0.00
0.92
0.00
0.69
1.35
2.63
Arkansas
Louisiana
New Mexico
Oklahoma
Texas
13.89
11.54
12.77
16.24
12.26
4.86
0.00
0.00
0.00
0.00
47.92
55.38
51.72
49.57
58.49
31.94
33.08
33.72
33.33
29.25
1.39
0.00
1.79
0.85
0.00
Colorado
Iowa
Kansas
Missouri
Montana
Nebraska
North Dakota
South Dakota
Utah
Wyoming
8.82
10.84
12.80
8.49
19.23
6.60
5.66
6.00
15.44
12.12
0.74
0.00
2.40
0.47
0.00
3.77
0.00
4.00
0.74
2.02
55.88
59.04
40.00
49.53
42.31
43.40
67.92
54.00
40.44
65.66
33.82
26.51
41.60
41.51
38.46
45.28
26.42
36.00
41.18
20.20
0.74
3.61
3.20
0.00
0.00
0.94
0.00
0.00
2.21
0.00
Alaska
Arizona
California
Guam
Hawaii
Idaho
Nevada
Oregon
Washington
14.29
17.02
25.81
17.07
7.73
7.69
20.42
12.10
21.35
2.86
0.00
0.00
0.00
0.00
1.49
0.00
0.00
0.00
48.57
57.45
40.13
54.85
52.83
52.20
47.89
48.39
51.69
34.29
24.82
32.33
28.08
37.25
37.05
31.69
38.71
26.97
0.00
0.71
1.73
0.00
2.19
1.57
0.00
0.81
0.00
U.S. Average
14.90
0.38
52.62
31.11
0.99
25
26
Distribution of Variances By Element

INCOME
52.62%
27
RESOURCE
0.38%
NON-FINANCIAL
14.90%
DEDUCTIONS
31.11%
OTHER
0.99%
Exhibit #4
28

OVERPAYMENT CASES, FY 2011
STATE
NON-FINANCIAL RESOURCE
VARIANCES VARIANCES
INCOME
VARIANCES
DEDUCTIONS
VARIANCES
OTHER
VARIANCES
Connecticut
Maine
Massachusetts
New Hampshire
New York
Rhode Island
Vermont
15.20
11.43
15.94
8.47
17.37
5.36
12.50
0.00
0.00
0.00
0.00
0.00
0.00
1.87
64.80
50.00
52.17
64.41
70.20
54.40
43.12
19.20
37.14
30.43
27.12
12.43
40.25
42.50
0.80
1.43
1.45
0.00
0.00
0.00
0.00
Delaware
Dist. of Col.
Maryland
New Jersey
Pennsylvania
Virginia
Virgin Islands
West Virginia
11.90
12.82
9.49
16.18
4.88
10.00
11.11
12.20
0.00
2.56
0.00
0.00
0.00
6.00
0.00
0.00
47.62
58.97
56.20
58.82
70.73
52.00
71.11
59.35
30.95
23.08
34.31
25.00
24.39
32.00
15.56
28.46
9.52
2.56
0.00
0.00
0.00
0.00
2.22
0.00
Alabama
Florida
Georgia
Kentucky
Mississippi
No. Carolina
So. Carolina
Tennessee
9.52
20.00
13.56
14.29
8.20
9.23
13.70
8.20
0.00
0.00
0.00
0.00
0.00
0.00
0.00
4.36
66.67
53.33
54.24
46.22
73.77
56.92
58.90
64.10
21.43
26.67
32.20
39.50
18.03
33.85
27.40
20.52
2.38
0.00
0.00
0.00
0.00
0.00
0.00
2.82
Illinois
Indiana
Michigan
Minnesota
Ohio
Wisconsin
16.35
10.13
16.98
7.27
8.26
3.23
0.00
1.27
0.00
0.00
0.00
0.00
64.13
58.23
58.49
59.09
50.46
58.06
19.52
30.38
24.53
32.73
39.45
35.48
0.00
0.00
0.00
0.91
1.83
3.23
Arkansas
Louisiana
New Mexico
Oklahoma
Texas
9.26
12.04
12.26
11.69
12.82
6.48
0.00
0.00
0.00
0.00
53.70
57.41
52.34
61.04
66.67
28.70
30.56
34.63
25.97
20.51
1.85
0.00
0.77
1.30
0.00
Colorado
Iowa
Kansas
Missouri
Montana
Nebraska
North Dakota
South Dakota
Utah
Wyoming
7.14
10.77
9.09
5.10
21.15
7.04
7.69
9.09
16.42
9.59
1.19
0.00
3.90
0.64
0.00
5.63
0.00
6.06
1.49
2.74
63.10
66.15
48.05
49.68
44.23
50.70
69.23
60.61
43.28
73.97
28.57
21.54
35.06
44.59
34.62
36.62
23.08
24.24
35.82
13.70
0.00
1.54
3.90
0.00
0.00
0.00
0.00
0.00
2.99
0.00
Alaska
Arizona
California
Guam
Hawaii
Idaho
Nevada
Oregon
Washington
15.38
18.89
27.15
14.52
1.62
4.75
20.00
13.64
23.68
3.85
0.00
0.00
0.00
0.00
2.26
0.00
0.00
0.00
53.85
56.67
50.40
63.69
59.25
55.77
50.53
49.09
51.32
26.92
23.33
22.45
21.78
37.50
34.84
29.47
36.36
25.00
0.00
1.11
0.00
0.00
1.62
2.38
0.00
0.91
0.00
U.S. Average
13.83
0.54
58.50
26.59
0.54
29

UNDERPAYMENT CASES, FY 2011
STATE
NON-FINANCIAL RESOURCE
VARIANCES VARIANCES
INCOME DEDUCTIONS
OTHER
VARIANCES VARIANCES VARIANCES
Connecticut
Maine
Massachusetts
New Hampshire
New York
Rhode Island
Vermont
12.12
35.29
26.67
12.50
25.01
10.27
8.70
0.00
0.00
0.00
0.00
0.00
0.00
0.00
42.42
29.41
13.33
34.38
25.47
42.61
45.65
45.45
35.29
60.00
46.87
43.38
47.13
43.48
0.00
0.00
0.00
6.25
6.14
0.00
2.17
Delaware
Dist. of Col.
Maryland
New Jersey
Pennsylvania
Virginia
Virgin Islands
West Virginia
9.09
6.98
12.86
20.69
10.53
18.18
23.81
14.29
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
45.45
23.26
41.43
62.07
63.16
27.27
61.90
50.00
45.45
65.12
45.71
17.24
21.05
45.45
14.29
35.71
0.00
4.65
0.00
0.00
5.26
9.09
0.00
0.00
Alabama
Florida
Georgia
Kentucky
Mississippi
No. Carolina
So. Carolina
Tennessee
14.29
0.00
16.67
24.00
0.00
25.93
0.00
10.69
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
37.14
0.00
33.33
52.00
77.78
33.33
80.00
46.44
48.57
100.00
50.00
24.00
22.22
40.74
20.00
23.79
0.00
0.00
0.00
0.00
0.00
0.00
0.00
19.08
Illinois
Indiana
Michigan
Minnesota
Ohio
Wisconsin
18.21
16.67
20.00
14.29
7.69
0.00
0.00
0.00
0.00
0.00
0.00
0.00
37.12
43.33
45.71
34.29
41.03
42.86
44.67
36.67
34.29
51.43
51.28
57.14
0.00
3.33
0.00
0.00
0.00
0.00
Arkansas
Louisiana
New Mexico
Oklahoma
Texas
27.78
9.09
14.25
25.00
10.71
0.00
0.00
0.00
0.00
0.00
30.56
45.45
49.91
27.50
35.71
41.67
45.45
31.06
47.50
53.57
0.00
0.00
4.77
0.00
0.00
Colorado
Iowa
Kansas
Missouri
Montana
Nebraska
North Dakota
South Dakota
Utah
Wyoming
11.54
11.11
18.75
18.18
15.38
5.71
0.00
0.00
14.49
19.23
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
44.23
33.33
27.08
49.09
38.46
28.57
64.29
41.18
37.68
42.31
42.31
44.44
52.08
32.73
46.15
62.86
35.71
58.82
46.38
38.46
1.92
11.11
2.08
0.00
0.00
2.86
0.00
0.00
1.45
0.00
Alaska
Arizona
California
Guam
Hawaii
Idaho
Nevada
Oregon
Washington
11.11
13.73
24.45
21.05
22.71
13.40
21.28
0.00
7.69
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
33.33
58.82
29.72
41.01
37.05
45.27
42.55
42.86
53.85
55.56
27.45
42.35
37.94
36.65
41.33
36.17
57.14
38.46
0.00
0.00
3.49
0.00
3.58
0.00
0.00
0.00
0.00
U.S. Average
17.44
0.00
38.79
41.72
2.05
30
TABLE 14: AGENCY AND CLIENT VARIANCES AND CASE ERROR RATES
DISTRIBUTION OF ALL VARIANCES (%)
CASE ERROR RATES (%)
STATE
AGENCY
CLIENT
OTHER
AGENCY CLIENT OTHER TOTAL
Connecticut
Maine
Massachusetts
New Hampshire
New York
Rhode Island
Vermont
78.01
60.92
36.90
69.23
57.91
80.32
83.01
21.47
39.08
63.10
30.77
42.09
19.68
16.50
0.52
0.00
0.00
0.00
0.00
0.00
0.49
9.81
4.34
3.16
7.34
4.80
11.84
16.10
2.70
2.78
5.41
3.26
3.49
2.90
3.20
0.07
0.00
0.00
0.00
0.00
0.00
0.10
12.57
7.12
8.57
10.60
8.29
14.74
19.39
Delaware
Dist. of Col.
Maryland
New Jersey
Pennsylvania
Virginia
Virgin Islands
West Virginia
67.92
75.61
77.78
58.76
88.33
68.85
63.64
62.91
32.08
23.17
22.22
39.18
11.67
29.51
36.36
36.42
0.00
1.22
0.00
2.06
0.00
1.64
0.00
0.66
3.81
5.22
9.04
4.25
5.83
3.92
10.67
8.09
1.80
1.60
2.58
2.84
0.77
1.68
6.10
4.68
0.00
0.08
0.00
0.15
0.00
0.09
0.00
0.08
5.61
6.91
11.62
7.24
6.60
5.69
16.77
12.86
Alabama
Florida
Georgia
Kentucky
Mississippi
No. Carolina
So. Carolina
Tennessee
64.71
61.90
64.21
55.56
64.56
70.65
57.83
56.75
33.61
38.10
34.74
43.75
35.44
28.26
42.17
41.13
1.68
0.00
1.05
0.69
0.00
1.09
0.00
2.12
6.81
1.00
4.58
4.86
3.98
4.41
4.03
5.71
3.54
0.62
2.48
3.82
2.18
1.76
2.94
4.14
0.18
0.00
0.07
0.06
0.00
0.07
0.00
0.21
10.52
1.62
7.13
8.74
6.16
6.24
6.97
10.07
Illinois
Indiana
Michigan
Minnesota
Ohio
Wisconsin
81.26
77.98
76.14
78.62
85.14
65.79
18.74
22.02
22.73
20.00
14.86
34.21
0.00
0.00
1.14
1.38
0.00
0.00
5.09
5.96
5.80
8.17
2.84
2.57
1.17
1.68
1.73
2.08
0.49
1.34
0.00
0.00
0.09
0.14
0.00
0.00
6.26
7.64
7.62
10.39
3.33
3.91
Arkansas
Louisiana
New Mexico
Oklahoma
Texas
56.94
50.77
62.32
68.38
70.75
43.06
48.46
37.68
31.62
29.25
0.00
0.77
0.00
0.00
0.00
6.04
4.27
6.82
5.76
5.26
4.57
4.08
4.13
2.66
2.18
0.00
0.06
0.00
0.00
0.00
10.61
8.41
10.95
8.42
7.44
Colorado
Iowa
Kansas
Missouri
Montana
Nebraska
North Dakota
South Dakota
Utah
Wyoming
86.76
59.04
71.20
61.79
74.36
67.92
60.38
66.00
78.68
48.48
13.24
40.96
28.80
38.21
23.08
30.19
39.62
34.00
20.59
50.50
0.00
0.00
0.00
0.00
2.56
1.89
0.00
0.00
0.74
1.01
10.45
5.15
7.21
8.17
5.21
5.41
5.05
3.59
7.56
8.57
1.59
3.57
2.91
5.06
1.62
2.40
3.31
1.85
1.98
8.93
0.00
0.00
0.00
0.00
0.18
0.15
0.00
0.00
0.07
0.18
12.04
8.72
10.12
13.23
7.01
7.96
8.36
5.44
9.61
17.68
Alaska
Arizona
California
Guam
Hawaii
Idaho
Nevada
Oregon
Washington
94.29
87.94
77.23
76.95
82.81
54.15
63.38
50.81
68.54
2.86
12.06
22.77
23.05
17.19
45.85
35.92
49.19
31.46
2.86
0.00
0.00
0.00
0.00
0.00
0.70
0.00
0.00
3.80
12.03
9.58
16.51
6.70
3.47
8.61
4.11
4.48
0.12
1.65
2.83
4.95
1.39
2.93
4.88
3.97
2.05
0.12
0.00
0.00
0.00
0.00
0.00
0.10
0.00
0.00
4.03
13.68
12.41
21.46
8.09
6.40
13.58
8.08
6.53
U.S. Average
69.09
30.52
0.39
5.49
2.42
0.03
7.94
31
OVERPAYMENT CASES, FY 2011
STATE

AGENCY
CLIENT
OTHER

AGENCY CLIENT
OTHER TOTAL
Connecticut
Maine
Massachusetts
New Hampshire
New York
Rhode Island
Vermont
68.80
52.86
30.43
57.63
48.76
74.06
80.00
30.40
47.14
69.57
42.37
51.24
25.94
19.37
0.80
0.00
0.00
0.00
0.00
0.00
0.62
5.61
3.04
2.14
4.03
3.22
8.01
12.22
2.48
2.71
4.88
2.96
3.39
2.81
2.96
0.07
0.00
0.00
0.00
0.00
0.00
0.09
8.15
5.75
7.02
6.99
6.61
10.82
15.27
Delaware
Dist. of Col.
Maryland
New Jersey
Pennsylvania
Virginia
Virgin Islands
West Virginia
61.90
56.41
70.07
50.00
85.37
64.00
57.78
55.28
38.10
43.59
29.93
47.06
14.63
34.00
42.22
43.90
0.00
0.00
0.00
2.94
0.00
2.00
0.00
0.81
2.57
1.68
5.76
2.50
3.85
3.09
6.28
5.81
1.58
1.30
2.46
2.35
0.66
1.64
4.59
4.61
0.00
0.00
0.00
0.15
0.00
0.10
0.00
0.09
4.15
2.98
8.22
4.99
4.51
4.83
10.87
10.51
Alabama
Florida
Georgia
Kentucky
Mississippi
No. Carolina
So. Carolina
Tennessee
54.76
60.00
52.54
49.58
54.10
64.62
54.79
48.20
44.05
40.00
45.76
49.58
45.90
33.85
45.21
49.22
1.19
0.00
1.69
0.84
0.00
1.54
0.00
2.57
4.12
0.74
2.50
3.69
2.56
2.80
3.36
4.08
3.32
0.50
2.17
3.69
2.18
1.47
2.77
4.16
0.09
0.00
0.08
0.06
0.00
0.07
0.00
0.22
7.53
1.24
4.75
7.45
4.74
4.34
6.13
8.46
Illinois
Indiana
Michigan
Minnesota
Ohio
Wisconsin
72.24
72.15
69.81
74.55
79.82
58.06
27.76
27.85
30.19
23.64
20.18
41.94
0.00
0.00
0.00
1.82
0.00
0.00
2.93
4.10
3.47
5.79
2.20
1.84
1.12
1.58
1.50
1.84
0.55
1.33
0.00
0.00
0.00
0.14
0.00
0.00
4.05
5.68
4.97
7.77
2.75
3.17
Arkansas
Louisiana
New Mexico
Oklahoma
Texas
46.30
45.37
54.30
53.25
65.38
53.70
54.63
45.70
46.75
34.62
0.00
0.00
0.00
0.00
0.00
3.69
3.20
4.44
3.04
3.57
4.27
3.85
3.74
2.67
1.89
0.00
0.00
0.00
0.00
0.00
7.96
7.05
8.18
5.71
5.46
Colorado
Iowa
Kansas
Missouri
Montana
Nebraska
North Dakota
South Dakota
Utah
Wyoming
79.76
50.77
62.34
57.32
67.31
60.56
51.28
57.58
64.18
41.10
20.24
49.23
37.66
42.68
30.77
36.62
48.72
42.42
34.33
57.53
0.00
0.00
0.00
0.00
1.92
2.82
0.00
0.00
1.49
1.37
6.01
3.47
4.01
5.88
3.14
3.51
3.22
2.22
3.05
5.36
1.53
3.36
2.43
4.38
1.44
2.12
3.05
1.63
1.63
7.50
0.00
0.00
0.00
0.00
0.09
0.16
0.00
0.00
0.07
0.18
7.54
6.83
6.44
10.26
4.67
5.80
6.27
3.85
4.75
13.04
Alaska
Arizona
California
Guam
Hawaii
Idaho
Nevada
Oregon
Washington
92.31
85.56
64.67
71.65
78.90
35.19
48.42
50.91
63.16
3.85
14.44
35.33
28.35
21.10
64.81
51.58
49.09
36.84
3.85
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
2.53
7.47
4.07
10.07
4.47
1.47
4.43
3.72
3.35
0.11
1.26
2.23
3.98
1.19
2.72
4.72
3.59
1.96
0.11
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
2.74
8.73
6.30
14.05
5.66
4.19
9.15
7.31
5.31
U.S. Average
60.70
38.89
0.42
3.44
2.20
0.02
5.66
32
UNDERPAYMENT ERROR CASES , FY 2011
STATE
AGENCY CLIENT OTHER
Connecticut
Maine
Massachusetts
New Hampshire
New York
Rhode Island
Vermont
95.45
94.12
66.67
90.62
93.81
95.72
93.48
4.55
5.88
33.33
9.38
6.19
4.28
6.52
0.00
0.00
0.00
0.00
0.00
0.00
0.00
4.22
1.29
1.03
3.27
1.58
3.75
3.85
0.20
0.08
0.52
0.34
0.10
0.17
0.27
0.00
0.00
0.00
0.00
0.00
0.00
0.00
4.42
1.37
1.55
3.61
1.68
3.92
4.12
Delaware
Dist. of Col.
Maryland
New Jersey
Pennsylvania
Virginia
Virgin Islands
West Virginia
90.91
93.02
92.86
79.31
94.74
90.91
76.19
96.43
9.09
4.65
7.14
20.69
5.26
9.09
23.81
3.57
0.00
2.33
0.00
0.00
0.00
0.00
0.00
0.00
1.33
3.66
3.16
1.78
1.98
0.78
4.50
2.27
0.13
0.18
0.24
0.47
0.11
0.08
1.40
0.08
0.00
0.09
0.00
0.00
0.00
0.00
0.00
0.00
1.46
3.93
3.40
2.25
2.09
0.86
5.90
2.35
Alabama
Florida
Georgia
Kentucky
Mississippi
No. Carolina
So. Carolina
Tennessee
88.57
66.67
83.33
84.00
100.00
85.19
80.00
96.44
8.57
33.33
16.67
16.00
0.00
14.81
20.00
3.56
2.86
0.00
0.00
0.00
0.00
0.00
0.00
0.00
2.65
0.25
1.98
1.08
1.42
1.62
0.67
1.55
0.26
0.13
0.40
0.21
0.00
0.28
0.17
0.06
0.09
0.00
0.00
0.00
0.00
0.00
0.00
0.00
2.99
0.38
2.38
1.29
1.42
1.90
0.84
1.61
Illinois
Indiana
Michigan
Minnesota
Ohio
Wisconsin
94.57
93.33
85.71
91.43
100.00
100.00
5.43
6.67
11.43
8.57
0.00
0.00
0.00
0.00
2.86
0.00
0.00
0.00
2.09
1.83
2.27
2.40
0.58
0.74
0.12
0.13
0.30
0.22
0.00
0.00
0.00
0.00
0.08
0.00
0.00
0.00
2.21
1.96
2.65
2.62
0.58
0.74
Arkansas
Louisiana
New Mexico
Oklahoma
Texas
88.89
77.27
85.88
97.50
85.71
11.11
18.18
14.12
2.50
14.29
0.00
4.55
0.00
0.00
0.00
2.36
1.05
2.38
2.64
1.70
0.29
0.25
0.39
0.07
0.28
0.00
0.06
0.00
0.00
0.00
2.65
1.36
2.77
2.71
1.98
Colorado
Iowa
Kansas
Missouri
Montana
Nebraska
North Dakota
South Dakota
Utah
Wyoming
98.08
88.89
85.42
74.55
88.46
82.86
85.71
82.35
92.75
69.23
1.92
11.11
14.58
25.45
7.69
17.14
14.29
17.65
7.25
30.77
0.00
0.00
0.00
0.00
3.85
0.00
0.00
0.00
0.00
0.00
4.41
1.68
3.14
2.21
2.07
1.79
1.79
1.31
4.51
3.21
0.09
0.21
0.54
0.76
0.18
0.37
0.30
0.28
0.35
1.43
0.00
0.00
0.00
0.00
0.09
0.00
0.00
0.00
0.00
0.00
4.50
1.89
3.68
2.97
2.34
2.16
2.09
1.59
4.86
4.64
Alaska
Arizona
California
Guam
Hawaii
Idaho
Nevada
Oregon
Washington
100.00
92.16
89.97
85.26
92.43
90.99
93.62
50.00
100.00
0.00
7.84
10.03
14.74
7.57
9.01
4.26
50.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
2.13
0.00
0.00
1.29
4.56
5.50
6.32
2.25
2.01
4.15
0.39
1.22
0.00
0.39
0.61
1.09
0.18
0.20
0.19
0.39
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.09
0.00
0.00
1.29
4.95
6.11
7.41
2.43
2.21
4.43
0.77
1.22
U.S. Average
89.03
10.64
0.32
2.03
0.24
0.01
2.28
33
TABLE 17: DISTRIBUTION OF VARIANCES BY HOW DISCOVERED

STATE
PERCENT
DISCOVERED
FROM
CASEFILE
PERCENT
DISCOVERED
FROM
HOUSEHOLD
INTERVIEW
PERCENT
DISCOVERED
FROM
COLLATERAL
CONTACTS
Connecticut
Maine
Massachusetts
New Hampshire
New York
Rhode Island
Vermont
47.12
28.74
35.71
58.24
50.43
58.06
64.08
32.98
45.98
50.00
21.98
27.95
32.61
23.30
19.90
25.29
14.29
19.78
21.62
9.33
12.62
Delaware
Dist. of Col.
Maryland
New Jersey
Pennsylvania
Virginia
Virgin Islands
West Virginia
43.40
43.90
53.62
35.05
76.67
54.10
60.61
35.10
47.17
29.27
21.74
36.08
11.67
27.87
33.33
43.05
9.43
26.83
24.64
28.87
11.67
18.03
6.06
21.85
Alabama
Florida
Georgia
Kentucky
Mississippi
No. Carolina
So. Carolina
Tennessee
52.94
42.86
53.68
41.67
60.76
56.52
38.55
28.03
31.09
42.86
22.11
27.78
21.52
23.91
32.53
43.67
15.97
14.29
24.21
30.56
17.72
19.57
28.92
28.29
Illinois
Indiana
Michigan
Minnesota
Ohio
Wisconsin
59.79
78.90
62.50
62.76
82.43
44.74
25.47
12.84
25.00
17.24
12.84
34.21
14.74
8.26
12.50
20.00
4.73
21.05
Arkansas
Louisiana
New Mexico
Oklahoma
Texas
43.06
37.69
57.31
64.10
44.34
29.17
41.54
31.03
22.22
30.19
27.78
20.77
11.66
13.68
25.47
Colorado
Iowa
Kansas
Missouri
Montana
Nebraska
North Dakota
South Dakota
Utah
Wyoming
77.94
44.58
60.00
41.04
66.67
52.83
66.04
52.00
68.38
37.37
9.56
37.35
14.40
33.96
23.08
24.53
7.55
24.00
19.85
35.35
12.50
18.07
25.60
25.00
10.26
22.64
26.42
24.00
11.76
27.27
Alaska
Arizona
California
Guam
Hawaii
Idaho
Nevada
Oregon
Washington
85.71
79.43
63.78
58.93
63.32
38.69
52.82
40.32
58.43
8.57
12.77
27.75
35.56
23.64
33.83
30.28
28.23
25.84
5.71
7.80
8.47
5.51
13.03
27.48
16.90
31.45
15.73
U.S. Average
54.29
27.62
18.09
34
TABLE 18: PERCENT OF VARIANCES BY TIME OF OCCURRENCE

STATE
BEFORE OR AT
MOST RECENT
CERTIFICATION
SUBSEQUENT TO
MOST RECENT
CERTIFICATION
OCCURRENCE
CANNOT BE
DETERMINED
Connecticut
Maine
Massachusetts
New Hampshire
New York
Rhode Island
Vermont
81.15
82.76
63.10
76.92
72.11
56.64
71.36
18.32
17.24
36.90
21.98
27.89
43.36
28.64
0.52
0.00
0.00
1.10
0.00
0.00
0.00
Delaware
Dist. of Col.
Maryland
New Jersey
Pennsylvania
Virginia
Virgin Islands
West Virginia
60.37
84.14
87.44
81.44
76.67
77.05
90.91
72.85
39.62
14.63
12.56
18.56
23.33
22.95
9.09
26.49
0.00
1.22
0.00
0.00
0.00
0.00
0.00
0.66
Alabama
Florida
Georgia
Kentucky
Mississippi
No. Carolina
So. Carolina
Tennessee
64.70
95.24
89.48
75.69
69.62
88.04
83.13
90.30
35.29
4.76
10.53
24.31
30.38
11.96
16.87
9.70
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
Illinois
Indiana
Michigan
Minnesota
Ohio
Wisconsin
79.68
70.64
69.32
71.04
52.70
71.05
20.31
29.36
30.68
28.97
47.30
28.95
0.00
0.00
0.00
0.00
0.00
0.00
Arkansas
Louisiana
New Mexico
Oklahoma
Texas
89.58
80.00
45.33
58.97
84.90
10.42
20.00
54.67
41.03
15.09
0.00
0.00
0.00
0.00
0.00
Colorado
Iowa
Kansas
Missouri
Montana
Nebraska
North Dakota
South Dakota
Utah
Wyoming
80.88
89.15
69.60
66.51
71.80
55.66
71.69
64.00
76.47
51.51
17.65
10.84
29.60
33.49
25.64
44.34
28.30
36.00
22.79
48.48
1.47
0.00
0.80
0.00
2.56
0.00
0.00
0.00
0.74
0.00
Alaska
Arizona
California
Guam
Hawaii
Idaho
Nevada
Oregon
Washington
85.71
70.21
54.00
62.05
69.67
80.06
76.76
55.65
66.29
14.29
29.79
44.26
37.96
30.34
19.94
22.54
44.35
33.71
0.00
0.00
1.73
0.00
0.00
0.00
0.70
0.00
0.00
U.S. Average
72.79
26.93
0.28
35
36
Distribution of Variances By Time of Occurrence

FY 2011
BEFORE OR AT
MOST RECENT
CERTIFICATION
72.79%
SUBSEQUENT TO
MOST RECENT
CERTIFICATION
26.93%
37
OCCURRENCE
CANNOT BE
DETERMINED
0.28%
Exhibit #5
38
TABLE 19: AGENCY AND CLIENT DOLLAR ERROR RATES - ALL ERRORS, FY 2011 a/
STATE

AGENCY
CLIENT
OTHER
DOLLAR ERROR RATES (%)

Connecticut
Maine
Massachusetts
New Hampshire
New York
Rhode Island
Vermont
71.20
55.89
40.23
56.43
54.04
77.54
83.30
28.24
44.11
59.77
43.57
45.96
22.46
16.59
0.56
0.00
0.00
0.00
0.00
0.00
0.11
4.60
1.83
1.77
2.72
2.33
6.12
7.11
1.82
1.45
2.63
2.10
1.99
1.77
1.42
0.04
0.00
0.00
0.00
0.00
0.00
0.01
6.46
3.28
4.40
4.82
4.32
7.89
8.53
Delaware
Dist. of Col.
Maryland
New Jersey
Pennsylvania
Virginia
Virgin Islands
West Virginia
60.85
66.74
72.07
49.64
82.15
54.82
48.67
55.83
39.15
32.74
27.93
49.34
17.85
43.15
51.32
43.25
0.00
0.52
0.00
1.02
0.00
2.04
0.00
0.92
1.54
2.02
4.37
2.15
2.71
1.87
2.32
3.52
0.99
0.99
1.69
2.14
0.59
1.47
2.45
2.73
0.00
0.02
0.00
0.04
0.00
0.07
0.00
0.06
2.53
3.03
6.06
4.33
3.30
3.41
4.77
6.31
Alabama
Florida
Georgia
Kentucky
Mississippi
No. Carolina
So. Carolina
Tennessee
53.81
53.19
52.62
48.22
50.32
69.78
45.89
40.79
44.66
46.81
46.20
51.46
49.68
28.68
54.11
58.52
1.54
0.00
1.18
0.33
0.00
1.54
0.00
0.68
2.74
0.46
1.43
2.17
1.42
1.85
1.44
2.23
2.28
0.41
1.25
2.32
1.41
0.76
1.70
3.20
0.08
0.00
0.03
0.01
0.00
0.04
0.00
0.04
5.10
0.87
2.71
4.50
2.83
2.65
3.14
5.46
Illinois
Indiana
Michigan
Minnesota
Ohio
Wisconsin
74.42
69.44
71.68
71.25
82.57
61.59
25.58
30.56
27.47
27.45
17.43
38.41
0.00
0.00
0.85
1.31
0.00
0.00
2.34
2.28
2.24
3.58
2.81
1.24
0.81
1.01
0.86
1.38
0.59
0.78
0.00
0.00
0.03
0.07
0.00
0.00
3.15
3.29
3.12
5.02
3.40
2.02
Arkansas
Louisiana
New Mexico
Oklahoma
Texas
38.80
36.27
44.09
53.62
66.21
61.20
62.42
55.91
46.38
33.79
0.00
1.31
0.00
0.00
0.00
2.25
1.44
1.92
2.11
2.30
3.54
2.48
2.43
1.83
1.18
0.00
0.05
0.00
0.00
0.00
5.79
3.97
4.35
3.94
3.48
Colorado
Iowa
Kansas
Missouri
Montana
Nebraska
North Dakota
South Dakota
Utah
Wyoming
81.28
51.32
65.50
61.69
62.92
60.32
48.57
60.98
61.49
42.02
18.72
48.67
34.50
38.31
35.29
37.66
51.43
39.02
38.33
57.43
0.00
0.00
0.00
0.00
1.79
2.03
0.00
0.00
0.18
0.55
3.62
2.04
3.28
3.63
1.95
2.71
2.11
0.97
2.58
4.05
0.83
1.93
1.73
2.25
1.09
1.69
2.23
0.62
1.61
5.53
0.00
0.00
0.00
0.00
0.06
0.09
0.00
0.00
0.01
0.05
4.45
3.97
5.00
5.88
3.10
4.50
4.34
1.59
4.19
9.63
Alaska
Arizona
California
Guam
Hawaii
Idaho
Nevada
Oregon
Washington
95.66
88.47
76.39
67.18
74.47
44.61
61.72
46.79
66.23
2.74
11.53
23.61
32.82
25.53
55.39
37.89
53.21
33.77
1.60
0.00
0.00
0.00
0.00
0.00
0.39
0.00
0.00
0.73
5.61
3.50
4.20
2.51
1.12
3.88
1.87
2.52
0.02
0.73
1.08
2.05
0.86
1.40
2.38
2.12
1.29
0.01
0.00
0.00
0.00
0.00
0.00
0.02
0.00
0.00
0.76
6.34
4.58
6.25
3.37
2.52
6.29
3.99
3.81
U.S. Average
63.13
36.55
0.32
2.40
1.39
0.01
3.80
a/ Agency/Client dollar errors are determined by allotting all errors to the first variance coded.
39
TABLE 20: AGENCY AND CLIENT DOLLAR ERROR RATES - OVERPAYMENT ERRORS, FY 2011 a/
STATE

AGENCY
CLIENT
OTHER
DOLLAR ERROR RATES (%)

AGENCY CLIENT OTHER
TOTAL
Connecticut
Maine
Massachusetts
New Hampshire
New York
Rhode Island
Vermont
60.01
48.76
36.90
49.29
49.36
71.97
79.61
39.18
51.24
63.10
50.71
50.64
28.03
20.25
0.82
0.00
0.00
0.00
0.00
0.00
0.14
2.65
1.37
1.43
1.99
1.88
4.56
5.59
1.73
1.44
2.44
2.04
1.93
1.78
1.42
0.04
0.00
0.00
0.00
0.00
0.00
0.01
4.42
2.81
3.87
4.03
3.82
6.34
7.02
Delaware
Dist. of Col.
Maryland
New Jersey
Pennsylvania
Virginia
Virgin Islands
West Virginia
54.63
54.14
61.98
40.86
79.44
50.93
44.56
48.07
45.37
45.86
38.02
57.80
20.56
46.74
55.44
50.81
0.00
0.00
0.00
1.35
0.00
2.32
0.00
1.12
1.10
0.99
2.99
1.35
2.18
1.56
1.49
2.53
0.91
0.84
1.83
1.91
0.56
1.43
1.85
2.68
0.00
0.00
0.00
0.04
0.00
0.07
0.00
0.06
2.01
1.83
4.82
3.30
2.74
3.07
3.33
5.27
Alabama
Florida
Georgia
Kentucky
Mississippi
No. Carolina
So. Carolina
Tennessee
46.26
52.92
38.72
41.60
41.73
64.35
45.25
33.64
52.96
47.08
59.57
58.01
58.27
33.71
54.75
65.59
0.78
0.00
1.71
0.38
0.00
1.94
0.00
0.77
1.94
0.36
0.76
1.63
0.99
1.29
1.33
1.64
2.22
0.32
1.17
2.27
1.38
0.68
1.61
3.20
0.03
0.00
0.03
0.01
0.00
0.04
0.00
0.04
4.18
0.68
1.97
3.92
2.37
2.01
2.95
4.87
Illinois
Indiana
Michigan
Minnesota
Ohio
Wisconsin
67.35
62.75
67.39
66.06
79.16
56.81
32.65
37.25
32.61
32.36
20.84
43.19
0.00
0.00
0.00
1.58
0.00
0.00
1.66
1.69
1.58
2.77
2.22
1.01
0.81
1.01
0.76
1.36
0.59
0.77
0.00
0.00
0.00
0.07
0.00
0.00
2.47
2.70
2.34
4.20
2.81
1.78
Arkansas
Louisiana
New Mexico
Oklahoma
Texas
28.04
33.22
35.87
39.48
61.01
71.96
66.78
64.13
60.52
38.99
0.00
0.00
0.00
0.00
0.00
1.32
1.18
1.28
1.23
1.60
3.39
2.38
2.29
1.88
1.02
0.00
0.00
0.00
0.00
0.00
4.71
3.56
3.57
3.10
2.63
Colorado
Iowa
Kansas
Missouri
Montana
Nebraska
North Dakota
South Dakota
Utah
Wyoming
75.16
47.77
55.61
54.89
52.86
54.17
44.07
54.08
43.18
35.66
24.84
52.23
44.39
45.11
45.19
43.01
55.93
45.91
56.54
63.65
0.00
0.00
0.00
0.00
1.95
2.83
0.00
0.00
0.28
0.69
2.44
1.69
2.13
2.57
1.24
1.85
1.70
0.70
1.22
2.72
0.81
1.84
1.70
2.11
1.06
1.47
2.16
0.59
1.59
4.86
0.00
0.00
0.00
0.00
0.05
0.10
0.00
0.00
0.01
0.05
3.25
3.53
3.83
4.68
2.34
3.41
3.86
1.29
2.82
7.63
Alaska
Arizona
California
Guam
Hawaii
Idaho
Nevada
Oregon
Washington
94.53
86.69
67.92
60.46
70.56
30.80
47.55
46.10
62.64
3.45
13.31
32.08
39.54
29.44
69.20
52.45
53.90
37.36
2.02
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.50
4.03
1.80
2.78
1.95
0.60
2.12
1.75
2.09
0.02
0.62
0.85
1.82
0.81
1.34
2.34
2.05
1.25
0.01
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.53
4.65
2.65
4.60
2.76
1.94
4.46
3.80
3.34
U.S. Average
56.10
43.61
0.29
1.68
1.30
0.01
2.99
40
TABLE 21: AGENCY AND CLIENT DOLLAR ERROR RATES - UNDERPAYMENT ERRORS, FY 2011 a/
STATE
DISTRIBUTION OF ALL VARIANCES (%) DOLLAR ERROR RATES (%)

AGENCY
CLIENT
OTHER
AGENCYCLIENT OTHER
TOTAL
Connecticut
Maine
Massachusetts
New Hampshire
New York
Rhode Island
Vermont
95.06
96.35
64.86
91.78
90.98
98.18
96.58
4.94
3.65
35.14
8.22
9.02
1.82
3.42
0.00
0.00
0.00
0.00
0.00
0.00
0.00
1.94
0.45
0.34
0.72
0.46
1.52
1.46
0.10
0.02
0.19
0.06
0.05
0.03
0.05
0.00
0.00
0.00
0.00
0.00
0.00
0.00
2.04
0.47
0.53
0.79
0.50
1.55
1.51
Delaware
Dist. of Col.
Maryland
New Jersey
Pennsylvania
Virginia
Virgin Islands
West Virginia
92.24
93.37
97.66
76.56
95.35
82.57
58.29
92.16
7.76
5.02
2.34
23.44
4.65
17.43
41.71
7.84
0.00
1.61
0.00
0.00
0.00
0.00
0.00
0.00
0.48
1.12
1.21
0.79
0.53
0.29
0.83
0.96
0.04
0.06
0.03
0.24
0.03
0.06
0.60
0.08
0.00
0.02
0.00
0.00
0.00
0.00
0.00
0.00
0.52
1.20
1.24
1.03
0.56
0.35
1.43
1.04
Alabama
Florida
Georgia
Kentucky
Mississippi
No. Carolina
So. Carolina
Tennessee
84.78
53.96
83.50
87.43
100.00
90.68
56.21
98.04
10.57
46.04
16.50
12.57
0.00
9.32
43.79
1.96
4.64
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.77
0.10
0.62
0.51
0.45
0.59
0.11
0.57
0.10
0.09
0.12
0.07
0.00
0.06
0.08
0.01
0.04
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.91
0.19
0.74
0.58
0.45
0.65
0.19
0.58
Illinois
Indiana
Michigan
Minnesota
Ohio
Wisconsin
95.97
96.50
83.34
95.71
100.00
100.00
4.03
3.50
13.49
4.29
0.00
0.00
0.00
0.00
3.17
0.00
0.00
0.00
0.66
0.57
0.65
0.78
0.59
0.23
0.03
0.02
0.11
0.04
0.00
0.00
0.00
0.00
0.02
0.00
0.00
0.00
0.68
0.59
0.78
0.82
0.59
0.23
Arkansas
Louisiana
New Mexico
Oklahoma
Texas
85.90
66.34
84.87
97.59
89.41
14.10
19.47
15.13
2.41
10.59
0.00
14.19
0.00
0.00
0.00
0.93
0.27
0.66
0.81
0.76
0.15
0.08
0.12
0.02
0.09
0.00
0.06
0.00
0.00
0.00
1.08
0.41
0.77
0.83
0.85
Colorado
Iowa
Kansas
Missouri
Montana
Nebraska
North Dakota
South Dakota
Utah
Wyoming
98.69
86.32
94.95
82.55
96.02
75.81
81.95
82.98
96.27
66.40
1.31
13.68
5.05
17.45
2.72
24.19
18.05
17.02
3.73
33.60
0.00
0.00
0.00
0.00
1.26
0.00
0.00
0.00
0.00
0.00
1.18
0.38
1.11
0.99
0.72
0.82
0.39
0.25
1.32
1.32
0.02
0.06
0.06
0.21
0.02
0.26
0.09
0.05
0.05
0.67
0.00
0.00
0.00
0.00
0.01
0.00
0.00
0.00
0.00
0.00
1.19
0.44
1.17
1.20
0.75
1.09
0.48
0.30
1.37
1.99
Alaska
Arizona
California
Guam
Hawaii
Idaho
Nevada
Oregon
Washington
100.00
93.37
86.57
81.64
88.57
94.41
96.56
58.06
100.00
0.00
6.63
13.43
18.36
11.43
5.59
2.09
41.94
0.00
0.00
0.00
0.00
0.00
0.00
0.00
1.35
0.00
0.00
0.24
1.58
1.67
1.35
0.54
0.55
1.77
0.11
0.48
0.00
0.11
0.26
0.30
0.07
0.03
0.04
0.08
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.02
0.00
0.00
0.24
1.69
1.92
1.65
0.61
0.58
1.83
0.19
0.48
U.S. Average
88.60
10.99
0.42
0.71
0.09
0.00
0.81
41
42
Source of Error Dollars

FY 2011
AGENCY
56.10%
AGENCY
88.60%
43
CLIENT
10.99%
OTHER
0.29%
CLIENT
43.61%
OVERPAYMENTS
Exhibit #6
OTHER
0.42%
UNDERPAYMENTS
44
PART III:
COMPARISON OF BENEFIT
AND OVERPAYMENT ERROR
DOLLARS BY HOUSEHOLD
CHARACTERISTICS
Part III provides data on the distribution of

monthly benefit dollars and overpayment
error dollars for selected household
characteristics for each State and on a
national basis. This information can be used
to identify error prone household
characteristics by comparing the percent of
allotments to the percent of error dollars.
TABLE 22: BENEFIT AND OVERPAYMENT DOLLARS BY HOUSEHOLD

WITH/WITHOUT ELDERLY, FY 2011 a/
WITH ELDERLY
WITHOUT ELDERLY
% OF
% OF
% OF
% OF
BENEFIT
ERROR
BENEFIT
ERROR
STATE
DOLLARS
DOLLARS
DOLLARS
DOLLARS
Connecticut
Maine
Massachusetts
New Hampshire
New York
Rhode Island
Vermont
13.97
11.54
15.31
7.48
22.86
13.22
15.05
9.85
11.97
8.46
8.41
7.73
11.44
14.86
86.03
88.46
84.69
92.52
77.14
86.78
84.95
90.15
88.03
91.54
91.59
92.27
88.56
85.14
Delaware
Dist. of Col.
Maryland
New Jersey
Pennsylvania
Virginia
Virgin Islands
West Virginia
6.85
8.73
9.62
16.09
11.72
7.95
15.80
9.44
8.29
14.79
8.22
12.52
7.39
9.57
15.78
16.31
93.15
91.27
90.38
83.91
88.28
92.05
84.20
90.56
91.71
85.21
91.78
87.48
92.61
90.43
84.22
83.69
Alabama
Florida
Georgia
Kentucky
Mississippi
No. Carolina
So. Carolina
Tennessee
5.65
13.29
7.20
7.18
6.66
5.95
6.38
6.18
2.56
18.50
10.60
5.10
3.68
4.13
5.51
4.01
94.35
86.71
92.80
92.82
93.34
94.05
93.62
93.82
97.44
81.50
89.40
94.90
96.32
95.87
94.49
95.99
Illinois
Indiana
Michigan
Minnesota
Ohio
Wisconsin
7.72
6.05
8.92
5.60
7.45
7.52
5.00
6.55
20.86
4.02
4.29
4.17
92.28
93.95
91.08
94.40
92.55
92.48
95.00
93.45
79.14
95.98
95.71
95.83
Arkansas
Louisiana
New Mexico
Oklahoma
Texas
5.16
7.19
7.23
6.36
8.55
4.27
4.95
4.46
5.91
15.11
94.84
92.81
92.77
93.64
91.45
95.73
95.05
95.54
94.09
84.89
Colorado
Iowa
Kansas
Missouri
Montana
Nebraska
North Dakota
South Dakota
Utah
Wyoming
7.53
5.63
5.98
5.40
6.96
5.67
11.57
10.34
4.57
4.94
9.15
2.73
0.00
8.79
8.04
1.02
4.31
6.54
3.31
2.87
92.47
94.37
94.02
94.60
93.04
94.33
88.43
89.66
95.43
95.06
90.85
97.27
100.00
91.21
91.96
98.98
95.69
93.46
96.69
97.13
Alaska
Arizona
California
Guam
Hawaii
Idaho
Nevada
Oregon
Washington
8.40
7.76
2.90
11.11
13.19
6.18
9.50
6.90
8.81
0.00
14.04
3.38
2.86
13.47
4.82
9.76
11.12
4.03
91.60
92.24
97.10
88.89
86.81
93.82
90.50
93.10
91.19
100.00
85.96
96.62
97.14
86.53
95.18
90.24
88.88
95.97
U.S. Average
9.14
8.06
90.86
91.94
a/ Elderly is defined as a person of 60 years of age or older.
46
Households with Elderly Member(s)

Distribution of U.S. Benefit and Error Dollars FY 2011
WITH
ELDERLY
8.06%
WITH
ELDERLY
9.14%
47
WITHOUT
ELDERLY
91.94%
WITHOUT
ELDERLY
90.86%
BENEFIT DOLLARS
Exhibit #7
ERROR DOLLARS
48
TABLE 23: BENEFIT AND OVERPAYMENT DOLLARS BY HOUSEHOLD

WITH/WITHOUT CHILDREN, FY 2011 a/
WITH CHILDREN
WITHOUT CHILDREN
% OF
% OF
% OF
% OF
BENEFIT
ERROR
BENEFIT
ERROR
STATE
DOLLARS
DOLLARS
DOLLARS
DOLLARS
Connecticut
Maine
Massachusetts
New Hampshire
New York
Rhode Island
Vermont
53.35
56.12
56.78
64.13
55.13
56.32
55.22
31.64
66.19
61.89
54.78
41.98
39.64
42.20
46.65
43.88
43.22
35.87
44.87
43.68
44.78
68.36
33.81
38.11
45.22
58.02
60.36
57.80
Delaware
Dist. of Col.
Maryland
New Jersey
Pennsylvania
Virginia
Virgin Islands
West Virginia
69.86
53.72
62.63
63.47
62.41
69.46
75.85
64.24
36.95
43.72
51.23
48.80
59.31
26.89
23.54
43.51
30.14
46.28
37.37
36.53
37.59
30.54
24.15
35.76
63.05
56.28
48.77
51.20
40.69
73.11
76.46
56.49
Alabama
Florida
Georgia
Kentucky
Mississippi
No. Carolina
So. Carolina
Tennessee
73.45
56.49
71.34
65.14
72.59
71.78
69.31
63.81
33.02
77.87
38.73
48.71
39.13
70.45
35.29
24.89
26.55
43.51
28.66
34.86
27.41
28.22
30.69
36.19
66.98
22.13
61.27
51.29
60.87
29.55
64.71
75.11
Illinois
Indiana
Michigan
Minnesota
Ohio
Wisconsin
68.75
73.78
63.70
67.22
68.24
68.20
57.97
40.08
44.24
51.66
43.22
64.45
31.25
26.22
36.30
32.78
31.76
31.80
42.03
59.92
55.76
48.34
56.78
35.55
Arkansas
Louisiana
New Mexico
Oklahoma
Texas
72.04
72.66
76.15
72.67
83.35
40.06
43.83
56.20
29.70
77.28
27.96
27.34
23.85
27.33
16.65
59.94
56.17
43.80
70.30
22.72
Colorado
Iowa
Kansas
Missouri
Montana
Nebraska
North Dakota
South Dakota
Utah
Wyoming
76.03
69.63
68.16
69.12
69.21
72.89
66.46
74.37
73.20
74.75
45.59
61.61
40.60
41.35
41.21
35.40
47.81
52.72
51.45
36.62
23.97
30.37
31.84
30.88
30.79
27.11
33.54
25.63
26.80
25.25
54.41
38.39
59.40
58.65
58.78
64.60
52.19
47.28
48.55
63.38
Alaska
Arizona
California
Guam
Hawaii
Idaho
Nevada
Oregon
Washington
75.44
72.45
80.91
83.32
61.62
75.02
69.55
58.36
56.87
56.66
48.73
65.40
37.31
35.78
28.97
52.49
60.19
49.11
24.56
27.55
19.09
16.68
38.38
24.98
30.45
41.64
43.13
43.34
51.27
34.60
62.69
64.22
71.03
47.51
39.81
50.89
U.S. Average
68.24
49.66
31.76
50.34
a/ A child is defined as a person 17 years of age or younger.
49
50
Households with Children

WITH
CHILDREN
68.24%
WITH
CHILDREN
49.66%
51
WITHOUT
CHILDREN
50.34%
WITHOUT
CHILDREN
31.76%
BENEFIT DOLLARS
Exhibit #8
ERROR DOLLARS
52
TABLE 24: BENEFIT AND OVERPAYMENT DOLLARS BY HOUSEHOLDS

WITH/WITHOUT NON-CITIZENS, FY 2011
WITH NON-CITIZENS
WITHOUT NON-CITIZENS
% OF
% OF
% OF
% OF
BENEFIT
ERROR
BENEFIT
ERROR
STATE
DOLLARS
DOLLARS
DOLLARS
DOLLARS
Connecticut
Maine
Massachusetts
New Hampshire
New York
Rhode Island
Vermont
4.90
2.41
6.04
4.15
10.46
7.98
1.29
0.59
1.14
9.02
0.91
13.73
4.07
0.34
95.10
97.59
93.96
95.85
89.54
92.02
98.71
99.41
98.86
90.98
99.09
86.27
95.93
99.66
Delaware
Dist. of Col.
Maryland
New Jersey
Pennsylvania
Virginia
Virgin Islands
West Virginia
5.48
3.94
4.96
12.65
3.34
6.01
8.38
0.04
3.89
1.00
2.49
3.78
1.51
1.93
0.00
0.73
94.52
96.06
95.04
87.35
96.66
93.99
91.62
99.96
96.11
99.00
97.51
96.22
98.49
98.07
100.00
99.27
Alabama
Florida
Georgia
Kentucky
Mississippi
No. Carolina
So. Carolina
Tennessee
2.86
8.81
6.64
3.82
0.36
8.30
2.76
5.03
0.52
13.80
2.74
1.42
0.33
9.95
2.28
4.38
97.14
91.19
93.36
96.18
99.64
91.70
97.24
94.97
99.48
86.20
97.26
98.58
99.67
90.05
97.72
95.62
Illinois
Indiana
Michigan
Minnesota
Ohio
Wisconsin
8.57
3.61
2.04
8.98
1.37
5.44
9.58
2.31
8.49
7.63
1.50
9.98
91.43
96.39
97.96
91.02
98.63
94.56
90.42
97.69
91.51
92.37
98.50
90.02
Arkansas
Louisiana
New Mexico
Oklahoma
Texas
3.68
1.29
10.85
4.07
19.33
1.85
1.83
4.59
2.00
0.35
96.32
98.71
89.15
95.93
80.67
98.15
98.17
95.41
98.00
99.65
Colorado
Iowa
Kansas
Missouri
Montana
Nebraska
North Dakota
South Dakota
Utah
Wyoming
13.77
3.96
6.65
2.29
0.91
5.65
6.01
6.48
9.18
1.97
0.77
1.81
4.77
2.09
0.00
0.00
4.24
1.38
4.56
0.38
86.23
96.04
93.35
97.71
99.09
94.35
93.99
93.52
90.82
98.03
99.23
98.19
95.23
97.91
100.00
100.00
95.76
98.62
95.44
99.62
Alaska
Arizona
California
Guam
Hawaii
Idaho
Nevada
Oregon
Washington
1.82
12.35
26.36
21.35
5.09
9.38
17.13
10.54
11.10
28.29
6.09
11.59
7.57
4.30
11.40
12.82
11.74
7.29
98.18
87.65
73.64
78.65
94.91
90.62
82.87
89.46
88.90
71.71
93.91
88.41
92.43
95.70
88.60
87.18
88.26
92.71
U.S. Average
9.29
5.66
90.71
94.34
53
TABLE 25: BENEFIT AND OVERPAYMENT ERROR DOLLARS BY MARRIED/SINGLE

HEAD OF HOUSEHOLD WITH/WITHOUT CHILDREN, FY 2011
With Children
STATE
With Spouse
Without Children
% OF
% OF
BENEFIT
ERROR
DOLLARS DOLLARS
With Children
No Spouse
Without Children
% OF
% OF
% OF
% OF
% OF
% OF
BENEFIT
ERROR BENEFIT
ERROR BENEFIT
ERROR
DOLLARS DOLLARS DOLLARS DOLLARS DOLLARS DOLLARS
Connecticut
Maine
Massachusetts
New Hampshire
New York
Rhode Island
Vermont
9.21
16.81
8.85
18.12
8.36
8.86
16.62
5.59
29.41
10.69
16.52
2.22
6.19
14.70
4.55
4.15
2.52
3.60
7.24
2.49
6.32
14.85
6.02
2.23
6.42
7.48
2.67
6.57
43.76
38.69
47.18
44.69
46.57
47.46
38.23
26.05
35.92
51.19
38.26
39.74
33.45
27.43
42.47
40.36
41.45
33.60
37.83
41.19
38.84
53.51
28.65
35.88
38.80
50.55
57.69
51.31
Delaware
Dist. of Col.
Maryland
New Jersey
Pennsylvania
Virginia
Virgin Islands
West Virginia
12.09
2.87
8.82
9.71
9.26
12.83
5.21
18.27
2.49
11.64
7.29
8.22
15.97
3.78
0.00
15.30
2.56
1.05
2.64
5.17
3.07
3.01
1.44
5.07
0.00
0.00
1.09
2.64
3.44
0.70
2.72
9.47
56.61
50.03
52.93
52.66
51.39
54.75
70.05
44.35
34.46
32.08
42.59
40.58
43.34
23.11
23.54
27.37
28.73
46.05
35.61
32.46
36.29
29.40
23.31
32.32
63.05
56.28
49.03
48.56
37.25
72.41
73.73
47.86
Alabama
Florida
Georgia
Kentucky
Mississippi
No. Carolina
So. Carolina
Tennessee
14.61
13.85
13.57
20.25
11.37
12.32
11.29
14.35
5.69
37.48
6.12
22.85
8.55
13.98
3.88
6.14
2.70
4.70
3.07
6.07
2.53
3.11
2.43
4.05
0.61
18.50
3.97
1.20
4.39
0.00
0.60
3.03
57.46
41.91
55.85
43.37
60.35
57.91
56.49
47.40
27.33
40.39
32.61
24.56
30.58
56.04
31.19
18.38
25.23
39.54
27.50
30.31
25.75
26.66
29.79
34.20
66.37
3.63
57.30
51.39
56.48
29.98
64.33
72.45
Illinois
Indiana
Michigan
Minnesota
Ohio
Wisconsin
9.98
13.30
19.16
17.53
13.68
14.36
12.46
12.82
17.85
27.88
11.34
5.54
2.99
3.17
3.75
2.10
3.31
2.51
2.34
4.38
13.30
0.81
2.73
1.96
57.25
58.49
44.13
47.89
53.43
52.88
45.67
26.89
26.39
22.46
31.89
56.15
29.79
25.03
32.96
32.48
29.58
30.25
39.53
55.91
42.46
48.85
54.05
36.36
Arkansas
Louisiana
New Mexico
Oklahoma
Texas
15.76
8.89
19.30
19.99
16.71
4.98
12.58
16.94
9.01
20.94
4.09
2.35
3.48
4.01
1.94
2.36
0.00
5.21
2.65
8.16
53.79
62.41
55.11
50.68
64.73
34.60
31.26
38.65
20.69
55.97
26.36
26.35
22.11
25.32
16.62
58.06
56.17
39.20
67.64
14.93
Colorado
Iowa
Kansas
Missouri
Montana
Nebraska
North Dakota
South Dakota
Utah
Wyoming
17.11
17.86
12.92
17.72
20.68
16.07
13.38
18.78
22.00
15.33
14.58
20.91
14.34
7.15
2.69
8.89
0.70
21.42
33.43
6.05
2.76
3.22
2.29
3.34
3.21
2.31
3.18
1.31
3.75
2.53
6.02
3.57
0.00
4.32
6.01
1.22
1.47
0.00
0.00
0.85
57.09
49.79
53.74
50.36
47.35
54.74
51.89
53.12
49.99
57.58
29.73
39.42
25.91
33.93
38.53
26.51
47.11
31.30
18.02
30.57
23.04
29.13
31.04
28.58
28.77
26.88
31.55
26.79
24.25
24.56
49.68
36.09
59.75
54.60
52.78
63.38
50.72
47.28
48.55
62.53
Alaska
Arizona
California
Guam
Hawaii
Idaho
Nevada
Oregon
Washington
24.38
20.86
13.79
24.68
22.01
25.43
13.45
14.18
15.04
2.52
18.39
9.82
12.69
11.37
9.82
15.13
29.22
17.35
1.31
3.01
1.86
2.60
4.38
2.90
2.63
5.14
3.52
5.91
5.36
3.98
0.81
3.72
0.00
9.12
8.47
0.00
49.77
50.87
65.00
56.68
38.71
47.83
54.75
43.10
40.70
54.14
29.62
53.26
23.35
24.39
18.65
36.78
30.61
31.76
24.54
25.26
19.35
16.04
34.90
23.83
29.17
37.59
40.74
37.43
46.62
32.95
63.15
60.52
71.53
38.97
31.71
50.89
U.S. Average
13.92
12.28
3.47
4.57
52.97
36.92
29.64
46.23
54
Marital and Family Status of Households Distribution of

U.S. Benefit and Error Dollars FY 2011
Married
With
Children
13.92%
Married
Without
Children
3.47%
Married With
Children
12.28%
Married
Without
Children
4.57%
55
Single
Without
Children
29.64%
Single With
Children
52.97%
BENEFIT DOLLARS
Exhibit #9
Single With
Children
36.92%
Single
Without
Children
46.23%
ERROR DOLLARS
56
TABLE 26: BENEFIT AND OVERPAYMENT DOLLARS BY HOUSEHOLD SIZE a/, FY 2011
ONE
STATE
% OF
BENEFIT
DOLLARS
TWO
% OF
% OF
% OF
ERROR BENEFIT
ERROR
DOLLARS DOLLARS DOLLARS
THREE
FOUR
> FOUR
% OF
% OF
BENEFIT ERROR
DOLLARS DOLLARS
% OF
% OF
BENEFIT
ERROR
DOLLARS DOLLARS
% OF
% OF
BENEFIT
ERROR
DOLLARS DOLLARS
Connecticut
Maine
Massachusetts
New Hampshire
New York
Rhode Island
Vermont
39.23
34.68
38.54
28.14
35.81
38.07
32.90
20.05
20.61
26.39
19.82
11.33
31.68
31.43
16.75
19.20
20.57
19.00
20.99
20.34
21.83
31.17
13.30
21.96
23.97
29.28
20.51
27.38
16.51
19.12
18.02
21.62
18.39
18.82
15.89
10.68
20.07
19.35
21.04
23.18
25.50
19.85
15.99
15.21
12.37
17.07
13.24
11.90
15.96
21.89
23.22
26.91
24.96
19.53
12.49
12.37
11.51
11.79
10.49
14.18
11.56
10.87
13.42
16.20
22.80
5.39
10.21
16.68
9.82
8.97
Delaware
Dist. of Col.
Maryland
New Jersey
Pennsylvania
Virginia
Virgin Islands
West Virginia
25.26
41.56
30.51
29.97
30.93
25.10
19.85
25.24
38.49
37.90
26.35
21.43
14.15
17.02
38.39
26.55
18.23
20.39
20.31
23.23
18.44
18.85
17.83
21.86
33.62
16.73
24.08
30.30
24.25
22.73
21.50
32.12
24.17
13.88
19.16
18.66
16.15
21.58
21.24
20.64
15.44
14.82
25.13
22.48
21.85
35.23
26.32
10.51
16.46
11.69
15.84
13.70
16.95
16.04
18.06
17.23
12.44
16.43
12.85
9.45
9.08
12.64
7.21
21.44
15.89
12.47
14.18
14.44
17.53
18.43
23.03
15.03
0.00
14.12
11.60
16.34
30.66
12.37
6.59
9.38
Alabama
Florida
Georgia
Kentucky
Mississippi
No. Carolina
So. Carolina
Tennessee
18.63
39.09
22.72
23.52
21.17
22.80
22.79
26.48
20.33
20.40
30.28
24.30
14.85
26.80
23.67
22.44
17.96
16.51
18.85
20.17
16.39
20.30
18.37
18.54
21.96
19.69
18.45
8.22
20.88
21.78
21.98
30.15
26.30
16.94
20.46
21.51
23.17
23.03
24.76
19.52
33.13
14.93
13.84
13.25
25.96
24.16
16.63
14.46
19.49
13.16
20.33
16.84
22.69
18.77
16.91
17.95
16.74
6.96
15.21
31.16
15.77
14.31
30.53
9.42
17.62
14.30
17.64
17.96
16.59
15.10
17.19
17.52
7.84
38.01
22.23
23.08
22.54
12.94
7.18
23.53
Illinois
Indiana
Michigan
Minnesota
Ohio
Wisconsin
26.19
19.68
28.41
29.04
24.53
26.77
16.21
24.13
26.13
27.43
24.41
26.44
18.11
18.48
18.96
16.15
17.61
19.07
17.29
16.77
27.69
13.10
10.67
11.08
20.53
22.94
16.43
18.15
19.83
16.75
26.14
17.05
5.63
10.53
19.38
27.00
16.83
19.47
13.94
16.27
18.14
17.61
22.29
9.15
14.94
18.19
19.71
17.68
18.34
19.44
22.27
20.39
19.89
19.80
18.07
32.91
25.61
30.74
25.83
17.81
Arkansas
Louisiana
New Mexico
Oklahoma
Texas
18.84
19.70
19.64
20.50
16.04
13.18
20.98
7.21
22.48
15.55
19.79
18.89
18.31
16.99
18.48
22.99
27.68
20.77
15.76
17.49
25.65
22.14
22.71
24.43
20.61
25.20
14.80
34.64
29.48
15.95
19.88
18.21
18.58
17.78
21.37
23.66
15.21
17.23
15.73
35.93
15.84
21.05
20.75
20.30
23.50
14.97
21.32
20.16
16.55
15.09
Colorado
Iowa
Kansas
Missouri
Montana
Nebraska
North Dakota
South Dakota
Utah
Wyoming
19.74
24.94
27.53
23.74
22.43
21.65
27.26
22.14
19.99
16.50
21.73
16.45
21.88
28.00
20.41
20.21
23.74
15.64
17.56
8.23
19.05
16.22
17.31
19.66
18.90
18.23
24.16
16.07
17.18
19.34
13.16
12.08
13.16
24.44
24.80
13.52
37.24
30.55
19.27
28.36
22.49
20.84
20.47
20.45
22.03
20.85
17.92
18.27
19.59
21.42
28.12
26.10
9.86
19.77
32.40
31.83
30.19
6.27
22.90
33.77
17.88
19.79
18.39
15.94
15.43
17.48
15.04
17.47
18.07
24.89
15.84
16.10
32.85
13.61
14.58
19.58
4.58
14.21
0.00
10.87
20.83
18.21
16.30
20.21
21.21
21.79
15.63
26.06
25.17
17.85
21.15
29.27
22.25
14.18
7.82
14.85
4.24
33.33
40.27
18.77
Alaska
Arizona
California
Guam
Hawaii
Idaho
Nevada
Oregon
Washington
18.98
22.20
19.59
12.33
32.28
20.13
26.07
34.58
38.71
43.25
21.54
21.49
23.56
19.40
31.08
26.56
20.88
19.53
11.88
16.47
23.03
11.56
13.71
16.32
18.15
19.75
19.12
25.31
14.33
27.07
18.44
34.42
19.10
29.47
21.78
15.94
17.26
18.91
20.71
17.13
15.88
18.94
17.49
20.59
16.74
0.00
17.27
16.64
14.22
24.35
8.75
11.95
15.41
21.08
13.54
17.91
16.68
17.12
18.68
19.18
14.73
12.22
10.32
0.00
15.95
16.94
14.23
4.79
34.36
11.00
18.80
24.16
38.34
24.50
20.00
41.87
19.44
25.43
23.57
12.85
15.11
31.44
30.90
17.87
29.54
17.04
6.72
21.02
23.14
19.29
U.S. Average
26.28
20.72
19.06
22.04
19.86
19.57
16.74
18.43
18.05
19.25
a/ Cases coded with a HH size of zero are not included in this analysis
57
58
Household Size
TWO
19.06%
ONE
26.28%
ONE
20.72%
TWO
22.04%
59
THREE
19.86%
> FOUR
18.05%
FOUR
16.74%
BENEFIT DOLLARS
Exhibit #10
THREE
19.57%
> FOUR
19.25%
FOUR
18.43%
ERROR DOLLARS
60
TABLE 27: BENEFIT AND OVERPAYMENT DOLLARS BY SOURCE OF INCOME, FY 2011
STATE
HOUSEHOLDS WITH HOUSEHOLDS WITH HOUSEHOLDS WITH

HOUSEHOLDS WITH
ONLY
ONLY
NEITHER
BOTH
EARNED INCOME UNEARNED INCOME EARNED/UNEARNED
EARNED/UNEARNED
% OF
% OF
% OF
% OF
% OF
% OF
% OF
% OF
BENEFIT ERROR
BENEFIT
ERROR
BENEFIT ERROR BENEFIT
ERROR
DOLLARSDOLLARS
DOLLARS DOLLARS DOLLARSDOLLARS DOLLARS DOLLARS
Connecticut
Maine
Massachusetts
New Hampshire
New York
Rhode Island
Vermont
15.69
21.95
14.44
20.36
21.42
18.76
16.79
11.48
31.90
12.86
29.54
17.16
11.81
20.10
54.52
48.52
60.42
50.47
58.99
53.10
58.57
24.27
36.89
48.31
17.88
22.49
30.12
38.52
11.77
12.75
10.79
13.50
10.30
11.43
11.71
25.12
22.71
25.14
25.84
20.22
21.98
20.67
18.02
16.78
14.36
15.68
9.28
16.71
12.93
39.13
8.50
13.69
26.74
40.13
36.10
20.71
Delaware
Dist. of Col.
Maryland
New Jersey
Pennsylvania
Virginia
Virgin Islands
West Virginia
23.03
7.07
19.59
25.70
16.06
24.60
26.89
20.66
32.99
15.50
20.57
17.97
13.21
12.88
12.17
14.19
45.80
57.96
44.26
57.72
57.59
38.22
43.91
51.11
12.47
46.61
31.00
44.46
29.44
10.99
20.65
28.71
13.90
3.22
12.48
10.57
15.35
11.55
18.56
10.96
13.35
13.35
28.34
13.59
42.62
9.38
17.68
30.93
17.27
31.75
23.67
6.02
11.01
25.64
10.65
17.27
41.18
24.54
20.09
23.98
14.72
66.75
49.50
26.17
Alabama
Florida
Georgia
Kentucky
Mississippi
No. Carolina
So. Carolina
Tennessee
20.81
19.76
28.32
19.03
21.06
23.21
21.75
20.57
16.33
42.06
15.24
24.68
23.46
35.96
18.58
12.19
43.40
41.40
32.40
46.23
40.84
38.72
39.54
37.48
21.34
51.10
23.28
23.45
17.76
27.32
23.23
16.73
8.43
8.71
11.30
10.33
14.04
10.86
13.06
10.88
7.59
6.84
11.11
23.42
9.05
20.78
12.19
8.83
27.36
30.13
27.99
24.40
24.07
27.21
25.65
31.08
54.73
0.00
50.37
28.46
49.74
15.94
46.01
62.25
Illinois
Indiana
Michigan
Minnesota
Ohio
Wisconsin
27.75
24.33
25.98
22.48
20.78
23.03
23.41
17.06
19.89
27.18
9.17
48.35
36.46
38.37
41.71
41.73
46.52
38.45
31.28
25.62
38.30
26.39
25.97
35.20
8.60
14.41
16.25
14.33
12.66
19.15
16.36
14.09
34.81
21.50
20.88
11.55
27.19
22.90
16.06
21.47
20.03
19.37
28.94
43.23
7.01
24.92
43.98
4.90
Arkansas
Louisiana
New Mexico
Oklahoma
Texas
24.35
23.59
27.19
26.66
32.52
13.77
20.89
19.75
6.72
20.83
39.81
44.26
40.00
40.67
30.41
15.42
23.48
28.15
16.97
37.92
12.27
13.45
16.22
10.83
14.69
23.86
17.08
19.26
14.98
34.20
23.56
18.69
16.59
21.84
22.39
46.95
38.55
32.84
61.33
7.05
Colorado
Iowa
Kansas
Missouri
Montana
Nebraska
North Dakota
South Dakota
Utah
Wyoming
28.51
24.74
27.95
21.25
26.25
23.23
22.96
26.65
28.22
27.38
11.82
27.36
22.62
17.01
22.55
9.61
4.38
22.71
17.51
13.95
41.31
39.80
36.68
45.61
37.25
41.27
42.64
39.77
33.40
35.78
33.50
17.67
11.15
40.18
20.11
13.54
24.42
12.09
22.93
15.16
12.29
18.66
13.79
10.94
11.98
16.71
17.43
16.23
12.77
10.23
21.30
27.90
15.86
7.98
15.52
18.64
43.73
18.98
10.62
10.85
17.88
16.80
21.58
22.20
24.53
18.78
16.98
17.35
25.60
26.62
33.38
27.08
50.37
34.83
41.82
58.21
27.46
46.22
48.94
60.04
Alaska
Arizona
California
Guam
Hawaii
Idaho
Nevada
Oregon
Washington
19.24
32.12
20.14
36.80
27.01
36.50
26.53
24.56
20.65
0.00
30.97
7.65
26.88
14.65
22.36
27.33
27.97
23.25
39.19
32.70
47.96
33.88
39.47
29.14
36.79
39.22
48.12
73.92
24.29
44.53
16.19
24.29
11.18
33.04
26.28
18.25
21.60
9.60
15.91
9.34
14.64
13.13
11.65
13.49
10.97
11.90
13.28
28.57
8.81
15.09
5.36
24.48
34.38
21.70
19.97
25.57
15.99
19.98
18.87
21.22
25.03
22.73
20.27
14.18
31.46
19.25
48.12
45.97
61.10
15.15
11.38
36.80
U.S. Average
23.42
18.58
43.20
28.92
12.48
21.10
20.90
31.39
61
62
Employment Status of Households Distribution of U.S.

Benefit and Error Dollars
FY 2011
HH's with
Only
UNEARNED
INCOME
43.20%
HH's with
Only
EARNED
INCOME
23.42%
HH's with
Only
EARNED
INCOME
18.58%
HH's with
Only
UNEARNE
D INCOME
28.92%
63
HH's with
Neither
EARNED/
UNEARNED
20.90%
BENEFIT DOLLARS
Exhibit #11
HH's with
both
EARNED/
UNEARNED
12.48%
HH with
Neither
EARNED/
UNEARNE
D 31.39%
HH's with
Both
EARNED/
UNEARNE
D 21.10%
ERROR DOLLARS
64
Amount of Countable Resources

Distribution of U.S. Benefit and Error Dollars
FY 2011
$1-$150
7.02%
$151-$300
1.56%
$301-$450
0.81%
$151-$300
2.83%
$301-$450
1.14%
>$450
6.39%
65
$>450
3.04%
$0
87.57%
$0
82.74%
BENEFIT DOLLARS
Exhibit #12
$1-$150
6.90%
ERROR DOLLARS
66
PART IV:
SAMPLE PARAMETERS
Part IV provides information on State

sampling parameters of the active and
negative universes. For active cases we
have also included completion rates and
standard errors for the reported and
regressed payment error rates.
68
TABLE 28: ACTIVE CASES - ESTIMATED CASELOADS, AVERAGE MONTHLY ALLOTMENTS

AND AVERAGE MONTHLY ALLOTMENT PER CASE, FY 2011 a/
STATE
Connecticut
Maine
Massachusetts
New Hampshire
New York
Rhode Island
Vermont
AVERAGE
MONTHLY
CASELOAD
AVERAGE
MONTHLY
ALLOTMENT
AVERAGE
ALLOTMENT
PER CASE
195,754
118,066
418,080
50,735
1,527,284
83,789
41,580
$48,632,848
$29,399,648
$106,432,192
$12,942,742
$419,724,971
$21,148,457
$10,549,999
$248
$249
$255
$255
$275
$252
$254
59,933
70,862
327,712
368,774
798,492
389,734
9,045
151,698
$15,426,148
$16,996,528
$82,285,744
$94,783,200
$218,380,336
$104,727,872
$3,729,459
$37,030,240
$257
$240
$251
$257
$273
$269
$412
$244
373,062
1,448,346
708,543
354,235
249,718
716,160
378,584
583,840
$110,884,656
$357,373,696
$208,213,728
$94,304,336
$67,096,464
$189,459,632
$107,322,448
$155,867,222
$297
$247
$294
$266
$269
$265
$283
$267
853,013
365,582
920,242
240,833
860,994
347,756
$243,390,549
$107,839,808
$267,691,792
$56,098,288
$248,490,928
$86,189,008
$285
$295
$291
$233
$289
$248
205,903
348,497
173,917
257,092
1,566,541
$55,550,064
$102,989,712
$52,346,667
$74,103,184
$467,784,960
$270
$296
$301
$288
$299
186,753
167,638
134,196
420,813
54,756
72,569
27,265
42,221
104,581
14,946
$59,032,672
$46,804,800
$35,193,760
$114,067,536
$15,864,989
$20,182,256
$7,501,709
$13,298,429
$31,320,160
$4,537,497
$316
$279
$261
$271
$290
$278
$275
$315
$299
$304
Alaska
Arizona
California
Guam
Hawaii
Idaho
Nevada
Oregon
Washington
33,863
444,659
1,513,072
13,306
76,498
90,098
141,783
384,767
512,575
$14,075,640
$129,245,616
$151,211,776
$8,493,585
$32,648,747
$28,768,811
$37,604,304
$98,415,248
$124,159,248
$416
$291
$336
$638
$427
$319
$265
$256
$242
U.S. Average
20,000,753
$5,247,614,308
$280
Delaware
Dist. of Col.
Maryland
New Jersey
Pennsylvania
Virginia
Virgin Islands
West Virginia
Alabama
Florida
Georgia
Kentucky
Mississippi
North Carolina
South Carolina
Tennessee
Illinois
Indiana
Michigan
Minnesota
Ohio
Wisconsin
Arkansas
Louisiana
New Mexico
Oklahoma
Texas
Colorado
Iowa
Kansas
Missouri
Montana
Nebraska
North Dakota
South Dakota
Utah
Wyoming
a/ Average monthly caseloads, monthly allottments and average allotments per case are estimated from the samples.
69
TABLE 29: ACTIVE CASE SAMPLE SIZES AND COMPLETION RATES, FY 2011
STATE
Connecticut
Maine
Massachusetts
New Hampshire
New York
Rhode Island
Vermont
Delaware
Dist. of Col.
Maryland
New Jersey
Pennsylvania
Virginia
Virgin Islands
West Virginia
Alabama
Florida
Georgia
Kentucky
Mississippi
North Carolina
South Carolina
Tennessee
Illinois
Indiana
Michigan
Minnesota
Ohio
Wisconsin
Arkansas
Louisiana
New Mexico
Oklahoma
Texas
Colorado
Iowa
Kansas
Missouri
Montana
Nebraska
North Dakota
South Dakota
Utah
Wyoming
Alaska
Arizona
California
Guam
Hawaii
Idaho
Nevada
Oregon
Washington
U.S. Total
AVERAGE
MONTHLY
CASELOAD
SELECTED
CASES
CASES NOT
SUBJECT
TO REVIEW
CASES
NOT
COMPLETED
COMPLETED
CASE
REVIEWS
a/
COMPLETION
RATE b/
195,754
118,066
418,080
50,735
1,527,284
83,789
41,580
1,112
1,279
1,080
926
1,080
1,080
793
51
47
40
50
50
44
23
42
67
71
46
80
20
17
1,019
1,165
969
830
950
1,016
753
96.04
94.56
93.17
94.75
92.23
98.07
97.79
59,933
70,862
327,712
368,774
798,492
389,734
9,045
151,698
1,115
1,184
1,218
1,156
1,083
1,101
334
1,073
62
91
42
43
29
46
10
25
161
51
118
90
144
124
2
68
892
1,042
1,058
1,023
910
931
322
980
84.71
95.33
89.97
91.91
86.34
88.25
99.38
93.51
373,062
1,448,346
708,543
354,235
249,718
716,160
378,584
583,840
1,198
1,199
1,283
1,363
1,313
1,140
1,316
1,146
34
79
64
25
28
21
53
32
62
72
125
23
18
14
73
47
1,102
1,048
1,094
1,315
1,267
1,105
1,190
1,067
94.67
93.57
89.75
98.28
98.60
98.75
94.22
95.69
853,013
365,582
920,242
240,833
860,994
347,756
1,239
1,199
1,059
1,213
1,472
1,158
32
61
43
57
30
67
86
116
110
88
98
146
1,121
1,022
906
1,068
1,344
945
92.86
89.81
88.82
92.39
93.20
86.62
205,903
348,497
173,917
257,092
1,566,541
1,433
1,280
1,176
1,124
1,202
48
42
40
62
54
28
60
54
29
86
1,357
1,178
1,082
1,033
1,062
97.98
95.15
95.23
97.27
92.51
186,753
167,638
134,196
420,813
54,756
72,569
27,265
42,221
104,581
14,946
1,126
1,102
1,023
1,196
1,019
1,029
542
792
1,055
591
88
41
34
37
47
56
10
22
38
27
83
109
10
48
30
94
6
16
49
4
955
952
979
1,111
942
879
526
754
968
560
92.00
89.73
95.98
95.86
96.91
86.18
98.87
97.92
94.90
99.29
33,863
444,659
1,513,072
13,306
76,498
90,098
141,783
384,767
512,575
671
1,185
1,225
463
1,137
1,071
1,236
1,193
1,109
27
68
128
31
67
55
91
78
59
24
86
78
17
48
14
95
75
70
620
1,031
1,019
415
1,022
1,002
1,038
1,040
980
96.27
92.30
92.76
95.76
95.57
98.25
91.94
93.27
93.33
20,000,753
57,892
2,529
3,392
51,959
92.84
a/ Completed cases are only those cases coded class 1.

b/ Completion rates for stratified States are weighted with stratum caseloads.
c/ The U.S. completion rate is weighted by State average monthly caseload.
70
c/
TABLE 30: ACTIVE CASE SAMPLE SIZES AND STANDARD ERRORS, FY 2011
STATE
STATE
COMPLETED
STATE
REVIEWS
REPORTED
PAYMENT
ERROR RATE
FEDERAL
STD ERROR
REP. PAYMENT
ERROR RATE a/
COMPLETED
FEDERAL
REVIEWS
REGRESSED STD ERROR

PAYMENT
REG. PAYMENT
ERROR RATE ERROR RATE a/
Connecticut
Maine
Massachusetts
New Hampshire
New York
Rhode Island
Vermont
1,019
1,165
969
830
950
1,016
753
6.38
3.13
4.30
4.73
4.08
7.89
8.51
0.69
0.44
0.55
0.63
0.54
0.83
0.83
416
455
397
350
397
405
355
6.46
3.28
4.40
4.82
4.32
7.89
8.53
0.65
0.44
0.54
0.65
0.61
0.78
0.77
Delaware
Dist. of Col.
Maryland
New Jersey
Pennsylvania
Virginia
Virgin Islands
West Virginia
892
1,042
1,058
1,023
910
931
322
980
2.25
3.17
6.24
3.50
3.05
3.05
5.52
6.31
0.42
0.49
0.71
0.48
0.58
0.53
0.95
0.67
357
408
409
396
356
366
160
389
2.53
3.03
6.06
4.33
3.30
3.41
4.77
6.31
0.54
0.36
0.75
0.49
0.57
0.54
1.00
0.76
Alabama
Florida
Georgia
Kentucky
Mississippi
North Carolina
South Carolina
Tennessee
1,102
1,048
1,094
1,315
1,267
1,105
1,190
1,067
4.75
0.83
2.58
4.47
2.78
2.66
3.07
5.38
0.59
0.24
0.39
0.53
0.40
0.39
0.46
0.64
400
375
373
389
389
409
355
385
5.10
0.87
2.71
4.50
2.83
2.65
3.14
5.46
0.70
0.32
0.28
0.70
0.42
0.38
0.40
0.47
Illinois
Indiana
Michigan
Minnesota
Ohio
Wisconsin
1,121
1,022
906
1,068
1,344
945
3.00
3.15
2.99
4.60
3.33
1.89
0.44
0.46
0.43
0.56
0.45
0.38
422
410
411
412
417
445
3.15
3.29
3.12
5.02
3.40
2.02
0.58
0.39
0.41
0.67
0.55
0.27
Arkansas
Louisiana
New Mexico
Oklahoma
Texas
1,357
1,178
1,082
1,033
1,062
5.76
4.15
4.29
3.90
3.04
0.64
0.56
0.52
0.56
0.44
400
435
416
405
425
5.79
3.97
4.35
3.94
3.48
0.56
0.65
0.55
0.55
0.45
Colorado
Iowa
Kansas
Missouri
Montana
Nebraska
North Dakota
South Dakota
Utah
Wyoming
955
952
979
1,111
942
879
526
754
968
560
4.33
3.55
4.93
5.93
2.92
3.62
4.34
1.60
4.11
9.62
0.54
0.50
0.66
0.64
0.44
0.56
0.85
0.32
0.59
1.22
375
376
383
435
382
343
240
313
378
235
4.45
3.97
5.00
5.88
3.10
4.50
4.34
1.59
4.19
9.63
0.47
0.44
0.91
0.58
0.42
0.67
0.66
0.40
0.39
1.05
Alaska
Arizona
California
Guam
Hawaii
Idaho
Nevada
Oregon
Washington
620
1,031
1,019
415
1,022
1,002
1,038
1,040
980
0.68
6.21
4.12
6.11
2.81
2.67
5.93
3.74
3.73
0.17
0.64
0.67
1.01
0.46
0.44
0.60
0.54
0.57
285
412
399
169
396
409
402
402
399
0.76
6.34
4.58
6.25
3.37
2.52
6.29
3.99
3.81
0.20
0.62
0.56
1.25
0.59
0.34
0.71
0.60
0.64
51,959
3.61
0.11
20,022
3.80
0.10
U.S. Total
a/ The listed standard errors can be used in conjunction with the FY- 10 error rates to calculate confidence intervals for the combined
payment error rate. The 95% lower confidence limit is 1.96 standard errors less than the corresponding value, the upper 95%
confidence limit is 1.96 standard errors greater than the value.
71
TABLE 31: NEGATIVE CASE SAMPLE SIZES, FY 2011
STATE
AVERAGE
MONTHLY
CASELOAD a/
CASES NOT
SUBJECT
TO REVIEW
SELECTED
CASES
CASES
COMPLETED
NOT
CASE
COMPLETED REVIEWS
Connecticut
Maine
Massachusetts
New Hampshire
New York
Rhode Island
Vermont
6,003
3,605
13,277
2,242
57,026
2,969
2,202
766
822
998
367
1,020
471
387
31
288
217
13
276
20
30
0
0
0
0
0
0
0
735
534
781
354
744
451
357
Delaware
Dist. of Col.
Maryland
New Jersey
Pennsylvania
Virginia
Virgin Islands
West Virginia
4,318
2,909
9,393
11,011
33,458
17,549
203
6,542
697
439
687
740
756
791
153
820
157
8
61
18
26
28
1
27
0
0
0
0
0
0
0
0
540
431
626
722
730
763
152
793
Alabama
Florida
Georgia
Kentucky
Mississippi
North Carolina
South Carolina
Tennessee
16,858
103,600
29,808
13,534
4,443
15,760
12,942
19,328
795
1,074
848
772
1,600
892
966
773
54
114
67
27
32
20
101
32
0
0
0
0
0
0
0
0
741
960
781
745
1,568
872
865
741
Illinois
Indiana
Michigan
Minnesota
Ohio
Wisconsin
30,486
28,461
40,200
23,367
41,564
16,668
951
814
782
724
1,671
986
69
98
62
23
540
60
0
0
0
0
0
0
882
716
720
701
1,131
926
Arkansas
Louisiana
New Mexico
Oklahoma
Texas
14,802
21,034
7,275
17,582
72,065
787
835
960
745
904
53
26
5
60
92
0
0
0
0
0
734
809
955
685
812
Colorado
Iowa
Kansas
Missouri
Montana
Nebraska
North Dakota
South Dakota
Utah
Wyoming
12,008
6,813
6,773
31,339
3,869
4,558
1,244
2,808
9,988
1,403
952
828
794
841
740
632
308
449
608
327
300
71
20
9
121
31
21
17
80
21
0
0
0
0
0
0
0
0
0
0
652
757
774
832
619
601
287
432
528
306
Alaska
Arizona
California
Guam
Hawaii
Idaho
Nevada
Oregon
Washington
2,425
34,608
110,095
94
3,300
2,926
4,930
12,673
15,580
392
834
1,026
263
597
483
772
1,370
733
19
66
233
5
6
27
76
539
121
0
0
0
0
0
0
0
0
0
373
768
793
258
591
456
696
831
612
U.S. Total
969,910
40,742
4,519
36,223
a/ Average monthly caseloads estimated by FNS using sampling interval and number of selected cases.
72

SNAP 2011 Quality Control Report

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SUPPLEMENTAL

U.S. DEPARTMENT OF AGRICULTURE

THIS PAGE IS INTENTIONALLY LEFT BLANK

QUALITY CONTROL DATA

TABLE OF CONTENTS CONTINUED

COMPARISONS OF BENEFIT AND OVERPAYMENT ERROR DOLLARS BY

This Supplemental Nutrition Assistance

FY 2011 was another year of excellent

Additionally, Federal reviews of each States

In addition to efforts to increase the

In a program that provided $71.8 billion in

Further information on SNAP may be

Local agencies certify households for SNAP

Number of States with an official

Number of States with an official

Negative cases. The following compares the performance measures for

National-average negative case

THIS PAGE IS INTENTIONALLY LEFT BLANK

Part I presents official quality control (QC)

THIS PAGE IS INTENTIONALLY LEFT BLANK

TABLE 1: SUMMARY OF U.S. QUALITY CONTROL FINDINGS FOR FY 2010 - 2011

Completed Sample Reviews - State

Completed Sample Reviews - Federal

Average Monthly Caseload

Payment Rate (Combined)

REPORTED CASE ERROR RATES a/

OFFICIAL ERROR RATES c/

Completed Case Reviews

Validated Negative Error Rate

a/ U.S. case error rates are weighted by State caseloads.

TABLE 2: OFFICIAL DOLLAR ERROR RATES, FY 2010 vs. FY 2011

TABLE 3: STATE REPORTED AND OFFICIAL DOLLAR ERROR RATES, FY 2011

TABLE 4: OFFICIAL PAYMENT ERROR RATES, FY 2007 - FY 2011

TABLE 5: OFFICIAL OVERPAYMENT ERROR RATES, FY 2007 - FY 2011

TABLE 6: OFFICIAL UNDERPAYMENT ERROR RATES, FY 2007 - FY 2011

U.S. Error Rates FY 2002 - FY 2011

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TABLE 7: ISSUANCE & ISSUANCE IN ERROR, FY 2011

TABLE 8: ACTIVE CASE ERROR RATES, FY 2011

REPORTED CASE ERROR RATES

TABLE 9: VALIDATED NEGATIVE CASE ERROR RATES, FY 2007 - FY 2011

THIS PAGE IS INTENTIONALLY LEFT BLANK

U.S. Validated and Reported Negative Case

THIS PAGE IS INTENTIONALLY LEFT BLANK

Performance Bonuses for Fiscal Year 2011

Best and Most Improved Payment Error

Participant Access Rate ($12 million

For Best Negative Error Rate:

For Most Improved Payment Error Rate:

For Most Improved Negative Error Rate:

Liability Amounts for Fiscal Year 2011

Under the Food and Nutrition Act of 2008,

The FY 2011 States assessed liabilities

In FY 2011, ten States error rates

*Because Arkansas and Missouris error

THIS PAGE IS INTENTIONALLY LEFT BLANK

Official State Payment Error Rates

In First Year of Potential Liability Status

THIS PAGE IS INTENTIONALLY LEFT BLANK

Part II provides information on variances. A

What variances are included in this

Variances occur when information verified

Only variances occurring in dollar error