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KANCHAN KUMAR MALLICK

TECHNICAL CONSULTANT

Offering excellent abilities of working in Microsoft/Cisco/Security Environment

OBJECTIVE:
To seek a challenging and dynamic assignment in an organization that offers learning
opportunities and professional growth while being resourceful in achieving a steady
career.

SUMMARY OF SKILLS:
Comprehensive problem solving abilities, efficient, hard working and energetic,
adaptive and compatible, excellent verbal and written communication skills, ability to
deal people diplomatically, and willingness to learn.

PROFILE:
 Competent IT professional with excellent technical credentials as CCNA, MCP,CEH
offering qualitative experience in System Administration, Security &
Troubleshooting.
 Currently serving Avocent Networking Products Private Limited as Technical
Consultant with accountability of handling customers, understanding their IT
Infrastructure and future expansion plan, and based on the current challenges and
customer’s requirements prescribing the suitable solution with proof of concepts
and implementation.
 In-depth technical knowledge of Windows NT 4.0, Windows 2000 (Server &
Professional), Windows 2003 Server, Windows XP. Proficient in hardware/software
troubleshooting & diagnosis.
 A systematic, organized, hardworking and dedicated team player with an analytical
bent of mind, determined to be a part of a growth-oriented organization.
 With a positive attitude, able to handle assignments under high pressure and
consistently meet deadlines. Possess excellent team participation, communication
and customer interaction skills.
 Goal-oriented, multi-tasking professional with wide range of skill sets as well as
strengths in technology, critical thinking, troubleshooting, problem analysis and
resolution.
 Work well under pressure and consistently meet or exceed expectations.

Kanchan Kumar Mallick kanchanmallick@gmail.com Mobile: 9830329202

EMPLOYMENT CHRONOLOGY

AVOCENT Since May 5’08 till Technical

date Consultant /
Technical Engineer
Globsyn Technologies Dec 13/04 to 24 Software Executive
APR ‘08
Overseas Consultants (IIHT) Feb 10/07 to DEC Senior Networking
12 ‘04 Instructor
Infouniv (RSS) Oct 06/06 to Feb Technical Executive
09/07

My Responsibilities in IIHT:

 Delivering lectures on Hardware and Networking.

 Class scheduling
 Arrangement of labs
 Course designing and study material preparation
 Campaigning & Counseling
 Training the Trainers.
 Worked as a technical coordinator.

My Responsibilities in Globsyn:

 Imparting training to major clients like IBM, WIPRO, KPIT-CUMINS, V-

CUSTOMERS etc.
 Customer interaction via telephone-mails and video conferencing.

Kanchan Kumar Mallick kanchanmallick@gmail.com Mobile: 9830329202

 Implementation of new projects in the field of training and support.
 Designing new courses
 Study material orientation.
 Technical Coordination within the team
 Worked as a System Engineer under System Engineering Group (SEG) as a
Technical support engineer.

CURRENT FUNCTIONAL STRENGHTS – AVOCENT NETWORKING PRODUCTS PVT

LTD.

 As a Pre Sales Technical Consultant performing visit to customer place, conducting

the Interview session, understanding the IT Infrastructure and client requirement
to design the right solution.
 Prepare the POC (Proof of Concept) checklist and address to customer.
 Conducting the POC (Proof of Concept) and the presentation to verify that
customer’s desired goal is achieved.
 Perform the GAP Analysis to identify the exact requirement.
 Prepare the BOM (Bill of Materials).
 Prepare for Project Plan.
 Close interaction with the customer during the installation stage, update the
customer on daily basis, and provide the day-to-day report.
 Prepare the Project Report and deliver the End User training after successful
implementation.
 Provide superior customer service, managing and addressing customer queries
effectively maintaining the SLA.
 Trouble shooting the issues related to Network and appliances.
 Raise the RMA ticket for customer for faulty unit.
 Co-ordination with respective BDM and Top management to achieve the Goal for
Company in smooth and effective manner.
 Configuring Racks of high densities, medium densities and compartmental in a
data center and server rooms.

FUNCTIONAL STRENGHTS

Configuration

 Configuration, Trouble shooting and Resource management using KVM over IP

switch.
 Knowledge on configuration of ACS for remote serial appliance and network
management purpose.
 Working experience on configuration of Syslog server.

Kanchan Kumar Mallick kanchanmallick@gmail.com Mobile: 9830329202

 Working experience on configuration of Intellectual Power Distribution Unit
and managing power.
 Configuration and administration of Service Processor Manager (Merge point).
 Knowledge on configuration on Dell Power Edge server, HP rx 2600 series
server, IBM P series server and Sun Netra Servers.
 Knowledge on configuration of ESX server 3.0.
 Configuration of Virtual Machine.
 Administration of VM using V-Motion and VI Client.
 Knowledge on Microsoft Virtual PC.
 Remote management through Service Processors.
 Worked on IPMI 1.5 and 2, DELL DRAC4 and DRAC5, HP ILO2, ILOM, ELOM
and ALOM.
 Appliance management through centralized management software like ISS,
LANDESK, AMIE, DSVIEW 3.
 Working experience in Hornbill and Hound dog software for diagnostic purpose.
 Knowledge of managing disk space report using Tree Size Professional.
 Skill of analyzing the Application Logs and System Logs of Event Viewer.
 Trouble shooting skill on issues related to Backup, Exchange, ADS, DNS, DHCP,
Trust Management, Network Printer, Virus Definition etc.
 Knowledge of managing different Backup Exec like VERITAS, Symantec 11D, NT
Backup etc.
 Knowledge of monitoring E-VAULT and VBAK report, troubleshooting the related
errors.
 Administration of Internet and Bandwidth related issues
 Configuration knowledge of RIP, RIPv2, IGRP, EIGRP, OSPF protocols and NAT,
DNS in Routers.
 DNS, DHCP, RIS, RAS, FTP, ADS in Windows 2000 & 2003 platform.
 Working experience on Cisco 1700, 1800, 2500 & 2600 router and 1900 & 2950
model switch.
 V-LAN’s in Cisco 1900 & 2950 series of switch.
 Access List in Cisco Routers.
 Exchange Server (2000 & 2003).

Other Credentials
 Assembling the machine; installation of OS & Device Drivers
 Troubleshooting related to system & network
 Configuring/ managing the Local Printer & Network Printer
 Installing, Configuring & managing the Analog & ADSL modem

Kanchan Kumar Mallick kanchanmallick@gmail.com Mobile: 9830329202

 Internet Connection Sharing & Proxy server

OUTLOOK EXPRESS configuration

 Practical Knowledge on User creation, management, Group creation, Group

management, Group Policy, OU management.
 Distribution List creation and user permission.
 IP Routing & configuration of Routing & Remote Access.
 Telnet, TFTP, Password Breaking of Routers.
 Idea about Configuration Register of router.
 Firmware up-gradation.
 Network Backup & ASR
 Trust Relationship
 Parent domain, Child domain, Child of child domain creation and decision-
making.
 Installation of Additional domain controller

In Exchange Server
 Configuration of Front-End & Back-End server & Virtual Servers.
 Public Folder management & related security.
 Mail Box management, Recipient Object Management
 Knowledge on WIRELESS NETWORK configuration
In Security
 Knowledge of Scanning and sniffing
 Knowledge of VAPT

PROJECTS Handled

1. Successfully lead the project “Green Data Center” for the client named EMC
(Bangalore) and Lexmark (Kolkata) where Avocent solution is implemented
to manage heterogeneous Units in a data center and analyze the power
consumption by these units using centralized (DSView3) software.

2. Successfully lead the project of Remote data Center Management (power

management and infrastructure management) using Avocent products for
Lexmark, India.

3. Successfully led the project at CTS, Kolkata for Remote Power Management
Solution and its implementation in L1 data center for power cabling and power
socket designing.

Kanchan Kumar Mallick kanchanmallick@gmail.com Mobile: 9830329202

GLOBAL TECHNICAL CERTIFICATIONS:
 MCP (WINDOWS 2000 PROFESSIONAL, Exam 70-210).
 MCP (WINDOWS 2000 SERVER, Exam 70-215).
 MCP (WINDOWS 2000 NETWORK INFRAUSTRUCTURE, Exam 70-216)
 MCP (Installing, Configuring and Administering Microsoft Exchange
Server, Exam 70-224)
 CCNA (CISCO CERTIFIED NETWORK ASSOCIATE, Exam 640-801)
 CEH (CERTIFIED ETHICAL HACKER, Exam 312-50)
 AVOCENT CERTIFIED TEHCNICAL CONSULTANT (EXAM 352)
 CISSP (Boot-Camp Certified)
ACADEMIC QUALIFICATION:
Name of the Year Name of the Percentage of
examination Board/University Marks (%)
Matriculation 1995 C.B.S.E 64%
Higher Secondary 1997 C.B.S.E 68%
B.sc 2000 Calcutta University 65%
M.sc 2002 Calcutta University 63%

PERSONAL PROFILE:
 Name: Kanchan Kumar Mallick.
 Date of Birth: 02/07/79
 Father’s name: Arun Kanti Mallick.
 Marital Status: Married
 Languages known: Bengali, Hindi, and English.
 Mailing Address: 1,chalk Lane, Mayfair Eastend,Flat No. 403,Uttarpara,Hooghly –
712258,West Bengal, India
 E-mail Address:kanchanmallick@gmail.com
 Passport No.: G0503867

REFERENCES:-

1). Mr.Rajib Das

176, Block-A, Bangur Avenue
3rd Floor, Flat – D2, Kolkata – 55
Tel: - 91-033-25741599
Mob: - 09830116068
Email:- drajeeb@gmail.com

Kanchan Kumar Mallick kanchanmallick@gmail.com Mobile: 9830329202

2). Md. Yasser Arafat
23, B/2, Mofidul Islam Lane
Kolkata – 14
Mob:-09339834780
Email:-mdyasserarafat@gmail.com

3). Supratim Kar

Globsyn Technologies Ltd.
XI-11 & 12, Block-EP,Sector-V
SaltLake Electronics complex
Kolkata-700091
Mobile: 9830881093
Email: supratim@globsyn.co.in

Personal Assessment

I consider myself to be well mannered, very mobile and responsive. I always try to learn
new things around me and I believe I am a quick learner. I am very much concerned
and critic about the evils and problems that predominate the society and humankind. I
am ever and always responsive to these problems with all my impetus and concerns.
I declare that above furnished information by me is true to the best of my knowledge.

SIGNATURE:-

Kanchan Kumar Mallick kanchanmallick@gmail.com Mobile: 9830329202