Background

Type - Public Founded - 1908 Key people - M D Mallya (Chairman & MD) Bank of Baroda (BoB) (BSE: 532134) (Hindi: ) is the third largest bank in India, after the State Bank of India and the Punjab National Bank and ahead of ICICI Bank. BoB is ranked 763 in Forbes Global 2000 list. BoB has total assets in excess of Rs. 3.58 lakh crores, or Rs. 3,583 billion, a network of over 3,409 branches and offices, and about 1,657 ATMs. It plans to open 400 new branches in the coming year. It offers a wide range of banking products and financial services to corporate and retail customers through a variety of delivery channels and through its specialized subsidiaries and affiliates in the areas of investment banking, credit cards and asset management. Its total business was Rs. 5,452 billion as of June 30.

The Maharajah of Baroda, Sir Sayajirao Gaekwad III, founded the bank on 20 July 1908 in the princely state of Baroda, in Gujarat. The bank, along with 13 other major commercial banks of India, was nationalised on 19 July 1969, by the government of India.

Services
Personal Banking

Deposits Deposit Products & Services Fixed, Current, Savings.

Loans Retail Loans Key products - Home Loan, Home Loans to NRIs / PIOs, Home Improvement Loan, Interest Subsidy Scheme For Housing The Urban Poor (ISHUP), Loan Against Future Rent Receivables, Mortgage Loan, Advance Against Securities, Education Loan, Baroda Career Development Loan, Auto Loan, Two Wheeler Loan, Loan to Doctors, Traders Loan, Personal Loan, Baroda Ashray (Reverse Mortgage Loan), Loan for financing Individuals for subscription to Public Issues /IPO.

Credit Cards Debit Cards

Services

Key services - Demat, BarodaHealth, Remittances (Baroda Money Express), Collection Services, ECS (Electronic Clearing Services), Government Business (PPF, DSRGE, Tax Collections and Savings Bonds). Lockers

Business Banking
Deposits Deposit Products & Services - Fixed, Short Term (Under 12 months), Term Deposits (Over 12 months), Current. Loans & Advances Services Key services - Remittances (Baroda Money Express), Collection Services, ECS (Electronic Clearing Services), Debit Cards. Lockers

Corporate Banking
Wholesale Banking Deposits Deposit Products & Services - Fixed, Short Term (Under 12 months), Term Deposits (Over 12 months), Current. Loans & Advances Loan and advances offered by Bank of Baroda are - Working Capital, Line of Credit, Export Finance, Bill Finance, FCNR(B) Loans, Bridge Loans, Advance Against Shares, Loan Against Rent Receivables, Term Finance, Short Term Corporate Loan, Project Finance, Infrastructure Finance, Takeover of Accounts, Non Fund Based Services Services

Appraisal & Merchant Banking Cash Management & Remittances

NRI Banking
NRI Services Foreign Currency Credits External Commercial Borrowings FCNR (B) Loans Export Credit (Rs) Import Finance Correspondent Banking Trade Finance International Treasury

Rates
Interest Rate on Term Deposits & NRO Deposits (W.E.F 01.08.2011) Deposit [Per Annum] less than 1 crore 4.75% 4.75% 4.75% 7.00% 7.60% 7.75% 9.00% 9.35% 9.00% 8.50%

Maturity Range 7 days to 14 days 15 days to 45 days 46 days to 90 days 91 days to 180 days 181 days to 270 days 271 days & above but less than one year 1 year and upto 443 days Baroda Utsav Deposit scheme (444 days) - 445 - days and upto 3 years Above 3 years upto 10 years

Baroda Tax Savings Term Deposit (w.e.f. 01.08.2011) Deposit [Per Annum] less than 1 crore 8.50% 8.50%

Maturity Range Tax Savings Scheme: For 5 years Above 5 years and upto 10 years

Savings Deposits Savings Account

Interest Rate (% p.a.) 4.00%

FOREIGN CURRENCY NON-RESIDENT DEPOSIT - FCNR(B) - (Effective from 01.08.2011) Maturity Period 1 Year to less than 2 years 2 years to less than 3 years 3 years to less than 4 years 4 Years to less than 5 years 5 years 1.76 1.64 1.94 2.32 2.72 2.59 2.32 2.57 2.86 3.14 3.17 2.94 3.11 3.31 3.51 Rate of Interest 1.56 1.37 1.40 1.44 1.51 2.85 2.65 2.86 3.07 3.27 6.44 5.80 5.84 6.07 6.19

NRE Savings Deposits (Effective from 03.05.2011) Savings Account

Interest Rate (% p.a.) 4.00%

Customer Orientation (Rural)

Deposits Deposit Products & Services Fixed, Current, Savings. Priority Sector Advances Key Sectors - Agriculture, Micro, Small & Medium Enterprises Sector, Small Business, Government Sponsored Schemes, Baroda General Credit Card Scheme (BGCC)

Services Key Services - Remittances, Collection Services, Pension

Lockers

Unique Selling Proposition

Customer satisfaction is the top priority. Customers complaint that, private banks are very prompt in disbursing loans. But after that it is very tough for the customer to contact the bank in case they have some concerns. BOB them at par even after the loan is disbursed. Moreover, with their core-banking solution, they are not a customer of a particular branch but a customer of the bank. Their biggest strength is that both pre sales and post sales service to the customer is equally sound and guaranteed.

Frauds
Between 1913 and 1917, as many as 87 banks failed in India. Bank of Baroda survived the crisis, mainly due to its honest and prudent leadership. Even while big names were dragged into the Stock Market scam and the Capital Market scam, the Bank of Baroda continued its triumphant march along the best ethical practices.

Ancillary Institutions
BOBCARDS Ltd. BOB Capital Markets Ltd. Nainital Bank Ltd.