Project Communications Management

134. The major processes of Project Communications Management are: a) Identify Stakeholders, Plan Communications, Distribute Information, Manage Stakeholders Expectations, Report Performance b) Communications Planning, Response Planning, Progress Reporting, and Information Distribution. c) Communications Planning, Information Distribution, Schedule Reporting, and Stakeholder Analysis. d) Communications Planning, Change Reporting, Project Records, and Acceptance. 135. Attributes of a communications management plan can include all of the following EXCEPT: a) The information that will be distributed to stakeholders. b) How often information will be distributed. c) The layout of the information and the method of transmission. d) All memos, correspondence, reports, and documents related to the project from all personnel. 136. Inputs to Plan Communications include: a) Enterprise environmental factors, organizational process assets, Stakeholder register, Stakeholder Management Strategy b) Stakeholder requirements, project logistics, project budget, and project schedule. c) Stakeholder analysis, communications barriers, and organizational structure. d) Stakeholder survey, RAM, WBS, and administrative procedures. 137. Manual filing systems, electronic databases, project management software, and systems that allow access to technical documentation are examples of: a) Information distribution. b) Internal communication systems. c) Information gathering and retrieval systems. d) Project records. 138. Communications technology factors that can affect the project include all of the following EXCEPT: a) The length of the project. b) The availability of technology. c) Executive requirements. d) The urgency of the need for information. 139. Tools and techniques for Report Performance include all of the following EXCEPT: a) Information presentation tools. b) Decision tree analysis. c) Cost reporting systems. d) Status review meetings. 140. As part of the communications process, the sender is responsible for: a) Ensuring the receiver agrees with the message. b) Confirming that the information is properly understood. c) Presenting the information in the most favorable manner. d) Interpreting the message correctly. 141. Information typically required to determine project communications requirements includes all of the following EXCEPT: a) Project organization and stakeholder responsibility relationships. b) Logistics of how many persons will be involved with the project and at which locations. c) Disciplines, departments, and specialties involved in the project.

d) The availability of in-place technology at the project location. 142. As part of the communications process, the receiver is responsible for: a) Agreeing with the senders message. b) Pretending that the message is received only partially, to encourage further discussions. c) Making sure that the information is received in its entirety and understood correctly. d) Specifying that the message is not understood, unless it is reduced to writing. 143. The Report Performance process involves the collection of all baseline data, and distribution of performance information to stakeholders. Report Performance should generally provide information on: a) Scope, schedule, cost, and quality. b) Reward and recognition information system. c) Performance appraisals. d) Exceptional performance. 144. Communicating has many dimensions that include all of the following EXCEPT: a) Written and oral, listening, and speaking. b) Internal and external. c) Conceptual and definitive. d) Formal and informal. 145. All of the following are Distribute Information method methods EXCEPT: a) Project meetings. b) Hard-copy document distribution. c) Inputting data into a spreadsheet. d) Electronic communication and conferencing tools. 146. The total number of communication channels for a project with 12 stakeholders is: a) 66. b) 62 c) 91 d) None of the Above. 147. Specific results from lessons learned generally include all of the following EXCEPT: a) Update of the lessons learned knowledge base. b) Updating the statement of work to reflect training and learning requirements. c) Input to knowledge management system. d) Updated corporate policies, procedures, and processes.