R&S September 2013

Thomson Removals
rev up new Volvos

www.bar.co.uk
Removals & Storage
The Magazine of the British Association of Removers

Inside this Issue
Industry News BAR News
>> HMRC targets Midlands
hauliers
>> Register in time for Ecotaxe
>> Launch of real time
removals quote leads
>> Treasure hunt in the
North West
>> Special offers on Training
Services
>> BAR TSI Code online logo
goes live
Features Breaking News
September 2013 // Issue 470 // 4
On the cover
Ayrshire-based Thomson Removals & Self Storage is adding two
new Volvo trucks this year, to respond to rising demand and to
keep its eet up to date, reliable, and environmentally friendly.
See pages 28-29
>> TUPE or not TUPE
>> Tax breaks for employee
shares
2
Features
Removals & Storage September 2013
September 2013 Removals & Storage 3
Features
Moving forward
in Bulgaria
The Bulgarian Movers Association (BMA) was
established one year ago. Stefan Dimitrov, BMA
Chairman, talks about the dramatic
transformation of the removals market since the
fall of the Iron Curtain twenty years ago.

50
News from Watford
On the cover: A new Thomson vehicle pictured at
The sundrum estate in Ayrshire, Scotland
3
04
Contents
Contents
Industry News
Just a snippet
lHRC lu|gels H|d|unds Huu||e|s
v0SA c||l|c|sed lc| lu|gel|ng smu|| cpe|ulc|s
lu||cw 0|eens new mcves 8 cHunges
contract
0eunes Remcvu|s lu|e cl 2 bcd|es und
4 chassis
05
BAR News
Make sure you install the BAR TSI online coded
logo, DED Chris Smallwood on why removals
companies should not undervalue themselves,
C||lles Remcvu|s p|cv|de leedbuck cn I|usled
Mover and fun at the North West Treasure Hunt.
18
38
h0ms0n kem0vd|s rev 0 new 0|v0s
0FE 0r n0I 0FE
dx bredks I0r em|0yee shdres
IId||dn sIy|e Ir0m E0r0 0k N0ves
Features 28
BAR Services
8||un Hu|dmuns |c|e cn lHe 8AR Se|v|ces
Board.
30
Launch of real time
removals quote
leads
IH|s mcnlH sees lHe |uuncH cl IwenlyC|s new
Real Time Removals Quote Leads. Following
extensive feedback from BAR Members, there will
mc|e delu||ed |nlc|mul|cn cn lHe enqu||e|s mcve,
ensuring that the leads you receive are as
targeted and relevant as possible.
Which trucks
and bodies?
2013 mu|ks I|ucksm|lHs 20lH yeu| cl p|cduc|ng
its range of low oored lutons. R&S asked the
company what it would advise the removals
industry to consider if a company were to
purchase a new 3.5 tonne vehicle.
42
56
17
24
Training
Dates for upcoming training courses and
special discounts.
Overseas Group News

Find out about the new guide to Overseas
Moving.
36
European News
People News
Membership 60
Diary Dates 58
Classied 66
Commercial Moving
Group News

8cck ncw lc| lHe CH0 evenl cn 30 Seplembe|
-1 October.
32
4
BAR News
News
from Watford
As the UK and Eurozone economies nally
show signs of picking up and the housing
market is on the road to recovery, BAR
Members have a distinctive new ag to
brandish in the online marketplace. In
partnership with technology company Yoshki,
BAR has launched the online logo for the
BAR/TSI Approved Code of Practice for use
on the websites of UK BAR Members and
approved BAR partners.
The logo contains some sophisticated
coding which means that any non-member
who uses the brand illegally will be quickly
exposed. Once the coded logo has been
added to a website, the consumer can
validate that they are viewing the website of
a BAR Member. Full guidance about how
bona de Members can use this logo can
be found on pages 18 and 19. All Members
will be required to update their websites and
implement this new coded logo by 31
December.
The logo isnt the only new development in
the online marketing area. BAR has now
redesigned the up-to-date versions of its
guides to Residential Moving Avoid the
Headache, Overseas Moving, and
Commercial Moving. These are now
available on the websites of BAR, the OG
and the CMG. They form a major part of
BARs strategy to improve the publics
understanding of the removals process and
the importance of choosing a professional
BAR removals rm rather than a non-
member. The guides showcase all the
benets of using a BAR Member in each
segment of the market, and highlight the
standards and other criteria that Members
must meet.
Each guide can be downloaded from
MyBAR for print. Please distribute as many of
the guides as you feel appropriate they are
a very useful and effective way of raising the
prole of the BAR brand and winning more
business for Members.
Make sure you take advantage of the
special 25% discount that BAR Training
Services (BARTS) are now offering BAR
Members on a range of industry-specic
courses. As many of you will know, this year
BARTS has been busy restructuring its training
portfolio to provide the industry with a more
focused and cost-effective offering. The
discount offer is an excellent opportunity to
explore this new offering. More information
can be found on page 38.
Many thanks to all those Members who
have organised payment to renew their
annual subscriptions. Members whose
subscriptions are now overdue are kindly
requested to please arrange for payment as
soon as possible this month.
It may seem like only yesterday that we
were all gathered in Newcastle, but
preparations are already being made for the
BAR Annual Conference 2014, which will be
hosted in the bonnie city of Glasgow. Look
out for more information in next months issue
of R&S.
Shortly before the Annual Conference, next
years Young Movers Conference for the
younger generation from across Europe will
also take place, from 1-3 May, in the Marriot
Regents Park Hotel in London. This is a major
event in the Young Mover calendar, and one
that BAR hasnt hosted for some time now.
More information about what should be a
lively and entertaining Conference,
including details about an excursion to
Thorpe Park and a Treasure Hunt in and
around London, can be found at
www.youngmoverslondon2014.eu.
Follow BAR on:
Contact Details:
Editorial
Contributions on all aspects of the removals and
storage industry are welcome, together with
photographs if appropriate.
P|euse ccnlucl lHe Hunug|ng Ed|lc|, Lcu|se 0u|e cn:
e|: 020 3235 1806
Emd||: rands-editorial@analyticamedia.com
Advertising
For all enquiries and bookings, please contact
Sund|u Zeu|und cn:
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edd||nes: The booking deadline for all display
advertisements for the October 2013 issue of R&S
is 10 September.
Subscriptions
Removals & Storage is subscribed to by members
of the British Association of Removers in the UK and
Overseas. Current annual subscription is 48.00 in
the UK and 72.00 overseas.
Additional subscriptions are available from BAR.
Registered as a magazine The British Association
of Removers 2013. ISSN 0034-4265
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Opinions expressed in Removals & Storage are not necessarily
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description of a product or service in this publication does not
constitute endorsement by the publisher.The publisher does
not accept any responsibility for any claims by advertisers.The
articles in this publication are for general information only and
are not intended to be advice to any specic person.Readers
are recommended to seek professional advice before taking or
refraining from taking any action on the basis of the contents of
any article in this publication.
The British Association of Removers
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Emd||: info@bar.co.uk
Tangent House, 62 Exchange Road, Watford,
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Copy and advertising
deadlines 2013 for future
issues of R&S magazine
krI|c|e s0bm|ss|0n:
2nd of the month preceding publication
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5
Industry News
September 2013 Removals & Storage
Dartford
Crossing to
go free ow
Transport Minister Stephen Hammond has
conrmed that a new free-ow charging
arrangement will be introduced to users of the
Dartford River Crossing by October 2014.
The free-ow technology will allow motorists
to use the crossing without having to stop at
barriers to hand over payment; instead, they will
be able to pay through a variety of methods
including telephone, text message, online and at
retail outlets, giving drivers greater exibility in
how and when they pay the charge.
According to FTA (Freight Transport
Association) gures, at present it already costs an
estimated 1 per minute per HGV in running
costs to queue at the Dartford tolls. Malcolm
Bingham of the FTA said that the organisation
has been asking for a long time for plans for a
free-ow system at Dartford to be introduced as
it considers that this is the appropriate way
forward in order to reduce administration costs
for the freight industry in dealing with tolls,
charges and queues at the crossing.
While also supporting the projecting, the RHA
has voiced a number of concerns on areas such
as enforcement and safety.
It has raised the importance of having a
robust system in place to ensure that penalties
are imposed on all those who deliberately try to
avoid the charge. This will be a new challenge
for Dartford as there is currently no debt with the
existing system, since money is either collected
at the time of crossing or paid in advance,
the RHA said.
Go-ahead for
Midlands road
schemes
Following its announcement that the VOSA and
Two major road schemes to upgrade key
junctions on routes in the Midlands have been
given the go-ahead by the Roads Minister
Stephen Hammond, after successfully
completing the nal stages of the planning
process.
Improvements to the M1 junction 19 (A14)
Catthorpe interchange near Rugby and A45 and
A46 Tollbar End junction near Coventry which
are both used by over 90,000 vehicles each day,
can now move to the next stage of development,
with construction work due to start between
January and March 2014.
HMRC joined other enforcement agencies including
West Midlands Police, Central Motorway Patrol Group
and the Vehicle and Operator Services Agency to target
drivers suspected of tax evasion and other criminal
activity. Recently, the M6 and M42 were the focus of
investigations which resulted in 32 vehicles being
stopped for a number of offences, including using
rebated oil illegally, drivers not being registered for
Income Tax Self-Assessment, fraudulent claiming of
benets, drivers without an HGV licence, insurance or
Operators Licence, vehicles without an Operators
Licence, drivers exceeding their driving hours and
unroadworthy vehicles.
Taskforces are specialist teams that undertake
intensive bursts of activity in specic high-risk trade
sectors and locations in the UK. The teams visit traders
to examine their records and carry out other
investigations. According to Andrew Dore of Wellers
Accountants: This is one of many new taskforces set up
by HMRC focussing on a specic sector or industry. The
multi-agency approach enables the authorities to catch
up with people in breach of a wide range of laws.
HMRC has collected more than 80m as a result of
taskforces launched since 2011-12. It expects to bring in
over 90m per year from taskforces launched over the
next three years. HMRCs Jennie Granger, Director
General Enforcement and Compliance, said: if you
seek to evade tax or defraud the tax system, HMRC can
and will track you down. You will face not only a heavy
ne, but possibly a criminal prosecution as well.
For more information, contact Wellers at:
www.wellersaccountants.co.uk.
HMRC targets Midlands
commercial drivers
HM Revenue & Custom (HMRC) has launched a taskforce to tackle tax
dodgers in the Midlands haulage industry.
Rolling back EU red tape
The Government has launched a business-led
initiative on the implementation of EU legislation.
This follows discussions on the topic at a recent
Business Reference Panel, in which BAR is an
active participant.
A new taskforce on EU regulations has been
created, which is made up of six business leaders
who were appointed by the Prime Minister, and is
chaired by Michael Fallon, the Minister of State for
Business & Enterprise. They are seeking comments
from UK businesses and organisations to help
identify where action is most needed to roll back
European rules and regulations that create
unnecessary barriers to competitiveness. This could
be in areas such as starting a business, developing
patenting and marketing new products and
services, business expansion, exporting, recruiting
and hiring staff.
The taskforce will also look in particular at
regulations in areas such as employment and the
digital economy.
Industry News
6 Removals & Storage September 2013
New vision for
Londons roads
The Mayor of Londons Roads Task Force (RTF)
has set out a new vision for the future of Londons
roads and streets, to ensure the capital can cope
with major population growth.
With Londons population set to rise by a further
1.7 million to around 10 million by 2031, the
demands on Londons roads and streets from all
users is only set to grow. 80% of all trips made by
people and 90% of all goods moved in London
every day are on roads.
The approach includes shifting HGVs and
freight out of peak hours.
The RAC Foundation strongly supports the
RTFs proposals for short term measures such as
extending technology to reduce delays at trafc
signals and smooth trafc ows, speeding up
post-incident clear ups, and giving road users
better real-time information about road
congestion, including roadside variable message
signs.
The Road Haulage Association also welcomed
the announcements but said key questions need
to be discussed in relation to how and when
money on roads will be spent to ensure essential
vehicles, such as trucks, can provide the services
on which London relies. It also called for debate
on how to ensure that adequate provision for the
delivery of goods is embedded into the planning
process for new developments.
Remote regions set for
fuel duty cut
IHe 0cve|nmenl |s p|cpcs|ng lc cul lue| duly |n |sc|uled |eg|cns cl lHe
UK, including parts of Devon, Northumberland, Yorkshire, Wales and the
Scottish Highlands.
Duty could fall by 5p a litre, so that rural drivers do
not pay a premium because of higher transport costs.
Danny Alexander, Chief Secretary to the Treasury, said
in these remote regions, driving is not a choice but a
necessity.
The Government will ask for data on pump prices
and distribution costs from fuel retailers in these
regions (500 retailers in 36 counties and districts) and
then request Brussels for permission to extend the 5p
fuel rebate scheme that was introduced in March 2012
in the Scottish islands and the Isles of Scilly. The
island fuel rebate provides much-needed help to keep
down fuel prices in areas where costs of transporting
fuel mean prices are much higher, Mr Alexander said.
I know that there are other remote rural areas of the
UK with similarly high fuel costs.
Alistair Bingle, Managing Director of Bishops Move
said from the perspective of the removals industry, the
idea of a fuel duty cut in remote regions makes great
sense. Alistair believes the Treasury should go one step
further and announce a stamp duty cut for rst-time
buyers in certain regions.
ehn|ng rem0Ieness
A number of industry bodies have queried the
Governments approach to dening a remote region.
The Road Haulage Associations (RHA) Chief Executive
Geoff Dunning said it was bizarre that, for instance,
while Devon is considered to be remote, Cornwall is
not. Similarly, while the Isle of Anglesey is considered
remote, the Isle of Man is not. Edmund King, the
President of the AA, added it is quite hard to dene a
rural area. Our analysis showed that if you have a
supermarket close by, that will bring prices down.
The Government needs to take measures to increase
fuel price transparency as petrol costs and duty are too
high generally.
Transport organisations such as the Freight
Transport Association and the RHA are also calling
on the Government to make the duty cut across the UK.
According to the RHA, in 2011/2012, the total tax take
from UK road users amounted to 58bn. Of that, over
36bn was from fuel duty and VAT on fuel. The RHA
argues that if these proposed rebates are to help boost
the economy, fuel duty should be reduced across the
board. A 5 pence per litre cut in fuel duty would
equate to a 2,000 per annum reduction for a road
haulier operating a typical 44-tonne articulated truck.
The long-term knock on effects of this would far
outweigh any temporary Treasury loss and would
ensure the nancial stability the economy so
desperately needs, says Dunning.
Do you have any news to
share with R&S readers?
Send lc: rdnds-ed|I0r|d|@dnd|yI|cdmed|d.c0m
Your views on
recruitment!
R&S plans to examine recruitment in the
removals & storage sector. Please send your
comments in relation to what removals & storage
companies want from recruitment companies,
any positive or negative experiences, and any
other suggestions in relation to recruitment to
rands-editorial@analyticamedia.com by
2 September 2013.
7
Industry News
The Transport Select Committee welcomed VOSAs
success in enforcing roadworthiness standards for non-
GB vehicles in recent years. However, the Committee
also raised concerns at the number of drivers hours
and tachograph offences that are being detected.
It said it would support proposals to make the
prosecution of offences relating to drivers hours easier.
The report also focused on VOSAs relationship with
the Trafc Commissioners who rely on VOSA staff to
monitor vehicle maintenance standards and bus
services. The Committee identied a number of
communication problems between VOSA and the
Trafc Commissioners and is concerned that the
relationship may be undermining the Trafc
Commissioners independence. MPs recommended
that the Government look at whether the Trafc
Commissioners should have their own staff
independent of VOSA.
Louise Ellman, Chair of the Transport Select
Committee, said we were particularly concerned that
problems relating to enforcement and resources which
were raised by the Trafc Commissioners are not being
properly addressed by VOSA. This points to
communications problems which should not exist if
the right structures are put in place.
Finally, the Committee warned that enforcing the
levy could impact on VOSAs other enforcement
activities and has asked the Government to examine
the case for using the proceeds of the levy to fund its
enforcement and provide additional staff.
kFs
MPs in the Transport Select Committee also raised
concerns about the pace at which VOSA is introducing
vehicle testing sites owned by the private sector
(Authorised Testing Facilities). The way in which this is
being done could potentially undermine the safety of
HGVs on UK roads, the Committee said in its long-
awaited report on the work of the agency.
Since 2010 VOSA has sought gradually to replace
its own testing sites with ATFs which are run by private
sector owners but rely on VOSAs staff to carry out tests.
The Committee raised concerns over the pace of
change, in particular VOSAs ability to provide testing
staff to new ATFs and how it can ensure smaller
operators have access to ATFs, especially in remote
areas. Mrs Ellman said: We believe that VOSAs road
safety record is testament to the high standards of
VOSAs staff. We would not like to see this jeopardised
by expanding the use of private ATFs too quickly.
The Committee members were not persuaded that
testing staff should be employed directly by ATFs and
said that instead VOSA has an obligation to provide
staff at the right places at the right times for the
industry.
The Road Haulage Association (RHA) said it
disagreed with the reports ndings on ATFs. RHA
Policy Director Jack Semple said the association was
disappointed that the MPs rejected the case for ending
VOSAs monopoly on testing. In particular, we note
that the report fails to address a central point made
by the RHA, that safety inspections are being carried
out either by operators themselves or a maintenance
provider, at least four, and very often eight times a year,
which must be fully documented.
It is a very short step to allow those who are
maintaining and inspecting their vehicles to a high
standard to perform the EU-mandated annual test.
VOSA staff would be much better employed regulating
the testing system than carrying out the tests, he said.
VOSA criticised for
targeting small operators
MPs have raised concerns that the Vehicle and Operator Services Agency
(VOSA) may not be paying sufcient attention to the roadworthiness of
large haulage rms by focusing instead on smaller operators who are
more often non-compliant, but are less often on the road.
Government
tackles drug
driving
Plans to make it easier to prosecute those who
drive under the inuence of illegal drugs have
been published by Roads Minister Stephen
Hammond.
In January 2012 the Government announced
that it would be introducing a new offence of
driving with a specic controlled drug in the body
above the specied limit for that drug. The
consultation published in July this year puts
forward proposals on the drugs to be included in
the legislation and the limits to be specied.
The Government is proposing a zero tolerance
approach to the following eight controlled drugs
which are known to impair driving: Cannabis;
MDMA (Ecstasy); Cocaine; Ketamine;
Benzoylecgonine (primary metabolite of cocaine);
Methamphetamine; Lysergic Acid Diethylamide
(LSD); and 6-monoacetylmorphine (6-MAM -
heroin and diamorphine).
The new offence is being introduced to reduce
the wasted time, expense and effort involved for
the police and the courts when prosecutions fail
because of the difculty of proving that a driver is
impaired by a particular drug. In taking a zero
tolerance approach to these drugs, the Government
proposes to set the limits at a level that does not
catch someone who has consumed a very small
amount of an illegal drug inadvertently.
Concern at Severn Bridge proposals
The freight transport industry has voiced concern
at comments from Welsh Finance Minister Jane
Butt that construction of a relief road in South
Wales could be paid for by the Severn Bridge tolls.
Ms Hutt said she also hoped the tolls could be
reduced for HGVs.
The two bridges are due to return to public
ownership in 2018, when administration of the
bridges is expected to be transferred to the Welsh
government. Ms Hutt said our priorities would be
maintenance, reducing the tolls and alleviating the
burden on the economy, and also providing a
possible source of income, but on the grounds that
this should be to support major road infrastructure,
and that goes back to the enhancement of the M4.
The Freight Transport Association has welcomed
the suggestion by the Minister that there could be
a reduction in tolls for essential users such as
lorries.
However, it considers that the Severn Bridges have
already been paid for by road users and to ask users
to nance additional infrastructure projects is
fundamentally unfair.
Industry News
Motorway service
areas accused
of rip-offs
Motorway service areas are charging up to four
times the high street price for basic food and
drinks, and ten pence per litre more for petrol
than at off-motorway forecourts, according to
research conducted by road safety charity, the
Institute of Advanced Motorists (IAM).
Essentials such as a 500ml bottle of water cost
2.09 (95 pence on the high street in London)
while the cheapest cheese sandwich cost 3.99).
On the high street, the everyday shopper can
expect to pay 25% less than a service area user.
Motorists are dissatised with the value for
money available at motorway service areas but
are left with little choice when making long trips
around the country. When asked to rate the price
of food and drinks at motorway service areas,
more than half of respondents (51%) rated
them unreasonable. 54% of respondents consider
the price of petrol at motorway service areas
unreasonable. With petrol prices averaging about
ten pence per litre more than at off-motorway
forecourts the IAM is calling for a complete
review of motorway prices, together with lling
stations being forced to advertise their and their
competitors fuel prices, as is the case in France.
The research also revealed that from one
motorway service area to the next, the price of
petrol can vary by up to 10 pence per litre.
Contrasting
fortunes for
commercial
vehicles

Total registrations of commercial vehicles were
up 7.6% at the years halfway point with June
volumes rising 4.5%, according to the Society
for Motor Manufacturers and Traders (SMMT).
January-June van registrations were 11.2%
ahead of 2012, boosted by a 3.4% rise in the
month. This contrasts sharply with the truck
market, where truck demand is 10.4% behind
2012 for the rst six months of the year.
However, the SMMT said that an 11.7% rise in
June could be the rst signs of 2013 demand
rebalancing in the second half of the year. Nigel
Base of the SMMT said looking ahead to the
rest of 2013, we expect the van market to remain
stable with a return to a more normal
replacement cycle sustaining the market. For
trucks, growth in June could be the rst sign of
a Q3/Q4 recovery as buyers pick from late Euro 5
or new Euro 6 models ahead of new Euro-
standard legislation hitting from 2014.
BIFM and DWP join forces
The British Institute of Facilities Management (BIFM) and the Department
of Work and Pensions (DWP) have signed a Partnership Agreement,
which will see both parties working together to support future growth in
the facilities and workplace management sector.
Mark Hoban MP, Minister of State for Employment, said
the importance of the facilities management sector to
our economy and jobs market, through the wide range
of opportunities it offers to so many individuals to get
into work and build their career prospects, is why
BIFM is a key partner for us. We are looking forward
to working together and building on the successes
made to date, supporting young people, NEETs (young
people not in education, employment, or training),
and career switchers into new work opportunities.
The Partnership Agreement includes driving a
shared agenda on increasing routes into, and raising
skills and professionalism of all those working in the
facilities and workplace management industry. It will
also develop a facilities and workplace management
careers engagement programme to help people enter,
re-enter or progress in the facilities and workplace
management labour market.
Gareth Tancred, CEO of BIFM, said this Partnership
Agreement is an integral aspect of BIFMs strategy in
developing a facilities and workplace management
careers engagement programme, aimed at helping
individuals enter, re-enter or progress in the sector.
Developing, attracting, and maintaining a highly-
skilled workforce is essential to bridging the
demographic time bomb in facilities management.
The Agreement is the rst public step of many great
initiatives we have been evolving for some time behind
the scenes. This is an exciting time for the profession
and the Institute, with more to follow.
The Partnership Agreement will be reviewed on an
annual basis, to ensure that it continues to reect the
fast paced facilities management market and
employment needs.
Do you have any news to
share with R&S readers?
Mark Hoban MP, Minister of State for Employment
und 0u|elH Iunc|ed, CE0 cl 8lFH.
Shippers call for anti-trust reform
The Global Shippers Forum (GSF) has said that
shipping lines need to rely less on anti-trust
exemptions and more on innovation and new
solutions.
It is supporting the New Zealand Shippers
Councils campaign to repeal anti-trust immunity
in New Zealand. The GSF said that while many
carriers continue to blame their woes on regulatory
reform and EU regulatory reform in particular
and bemoan not being able to discuss rates and
market issues with each other in an EU context,
this perpetuates a defensive approach that makes
them impervious to change and new outlooks. It
calls on carriers to make a break with the past
and focus on new solutions centred on customers
needs. That can only be accomplished through
ocean shipping reform.
The GSF comments come as a report from
Pricewaterhouse Coopers (PwC) found that half
of shipping companies in Germany are planning
to enter new alliances or deepen existing
agreements, in an environment of overcapacity
and falling rates. PwC said that more than 40% of
German shipping companies already belong to
agreements. Two years after its incorporation, the
GSF said it continues to lead the case for global
ocean regulatory reform for a more competitive
container shipping market.
9
Industry News
The Convention aims to promote acceptable working
conditions for seafarers globally. It will also promote a
level playing eld for the UK merchant eet and have
spin-offs for international trade.
The UK has over 120 commercial ports and its new
major deep-sea port, the London Gateway, which is
under construction, will be able to handle the biggest
container ships in the world. The UK has 1,383
registered vessels totalling more than 16.57 million
gross tonnage under its ag.
The UK ratication also covers the Isle of Man and
Gibraltar. The Isle of Man, which is included among
the top 20 countries or territories for merchant eet,
stands in the worlds top 15 in terms of tonnage. In
addition, Gibraltar, which is strategically located at the
crossroads of the Mediterranean and Atlantic shipping
lanes, is at the forefront of maritime activity and its
ship registry has experienced steady growth over the
past 8 years.
With the ratication of the MLC, 2006 by the UK, 41
ILO member states, representing 75.3% of the world
gross tonnage of ships and more than 50% of the
worlds 1.2 million seafarers have now committed
themselves to the Convention, which came into force on
20 August. The UK was the 15th European Union
member state to have ratied the landmark convention.

The MLC, 2006 will become the fourth pillar of the
international maritime legal regime complementing
key conventions of the International Maritime
Organization with decent working and living conditions
for seafarers and conditions of fair competition for ship
owners.
UK raties Maritime Labour Convention
IHe ul Hus |ul|led lHe lnle|nul|cnu| Lubcu| 0|gun|sul|cns (lL0s) Hu||l|me Lubcu| Ccnvenl|cn, 2006
(HLC 2006) wH|cH u|ms lc ensu|e decenl wc|k|ng und ||v|ng ccnd|l|cns lc| lHe wc||ds seulu|e|s.
Mark Hoban MP, Minister of State for Employment
und 0u|elH Iunc|ed, CE0 cl 8lFH.
For more Information, please visit: www.ilo.org
Industry News
Tribunal fees
welcomed
Fees for workers who take their employers to the
tribunal stage were introduced at the end of July,
to a warm welcome from business associations.
Workers will have to pay 160 or 250 to lodge
a claim and a charge of either 230 or 950 if
the case goes ahead.
The annual cost of running the tribunal service
currently stands at 84m and the Government
expects the introduction of fees will go some way
to reducing this by encouraging alternative
dispute resolution.
Welcoming the new fees, the Forum of Private
Business (FPB) said escalating workplace
disputes to the tribunal stage is too easy an option
for many employees. The burden on the employee
is limited whilst employers are not only defending
the case in question, but also the reputation of
their business. Hopefully the introduction of fees
will make claimants think more carefully before
resorting to litigation.
The complexity of the disciplinary and
dismissals procedure is particularly burdensome
for small businesses. Research published by the
FPB revealed employers spend an average of 12
hours a month on employment compliance
alone.
Alexander Ehmann, Head of Regulatory Policy
at the Institute of Directors, said the introduction
of fees for employment tribunals will have a
direct effect on the ability of British businesses
to take on new staff. Our members consistently
tell us that the threat of being taken to an
employment tribunal is a major concern, even
if they ultimately win the case. Charging user fees
for employment tribunals will reduce the number
of unmerited claims which get a hearing, saving
money for both employers and taxpayers.
Settlement agreements are legally binding contracts
which can be used to end an employment relationship
on agreed terms.
The new guidance is designed to help employers
and employees understand when to use settlement
agreements and how they can be negotiated. It
includes checklists for employers and employees, a
model agreement, template offer letters, and some
examples of how settlement agreements might be
used. It also sets out examples of what could constitute
improper behaviour by either an employer or employee
when discussing and using settlement agreements.
Ed Sweeney, Acas Chair, said settlement agreements
are one tool that can be used to deal with workplace
problems. They can be used to facilitate the end of an
employment relationship where both parties agree to
the use of one.
Settlement Agreements: a guide, and further
information about the Code of Practice is available to
download at www.acas.org.uk/settlementagreements
New guidance on
settlement agreements
Workplace expert Acas has published new guidance to accompany
the introduction of its new Code of Practice on Settlement Agreements
which came into force on 29 July.
Public procurement in the spotlight
Richard Healey at Everton Boys Club
The UK public sectors procurement process is the
most expensive in the European Union, according
to new research from the Centre for Economics
and Business Research (CEBR).
The independent research found that
procurement processes in the UK incur the highest
combined costs to public sector bodies looking to
attract bids, and private sector suppliers bidding
to win contracts.
The average total cost of a competitive
procurement process (or competition) is 45,200,
with 8,000 of those costs falling on the public
body seeking to attract bids.
This compares to an EU average cost of 23,900,
meaning that public sector procurement processes
in the UK are 90% more expensive than the EU
mean.
The research also isolated the costs of holding
a competitive procurement process to public bodies.
The average cost to a UK public authority of
attracting each bid from a potential supplier is
1,260, making the UK the fourth most expensive
place in Europe for public bodies putting contracts
out to market. Only Denmark, Norway and Italy
record higher costs for this measure.
CEBR also studied the length of procurement
processes and the UK public sector purchasing
process was found to be one of the longest in
Europe: a full 53 days longer than the EU average
and some 20 days longer than the Italian process,
the next longest.
Longer, more difcult processes dissuade
potential suppliers from submitting bids, meaning
that the eventual winner comes from a smaller
pool of bids which is less competitive. The
CEBR said that complex processes also tend to
discriminate against smaller rms which can lack
the required resources to commit staff to a time-
consuming, and therefore expensive, procurement
process.
As sponsor of Everton Boys Club, Richard Healey
Removals Ltd was honoured to present prizes recently to
young footballers. Director Richard Healey was asked to
give prizes at the prestigious event, attended by players,
coaches and managers who come together at this event
to honour the efforts and talents of the young players.
Some of the past members of the team include Jamie
McAllister, currently a defender for Yeovil Town, John
Fleck, Midelder for Coventry City and Scott
McLaughlin, Midelder for Peterhead. Supporting
community organisations such as Everton Boys Club
is important to Richard Healey Removals, and the
company takes great pleasure in backing the young
individuals at the club in times where money for such
organisations is in short supply. With the business
growing and another new truck going on the road
this year, Richard Healey Removals feels that it is
important to give back to the communities that give
so much to them. For more information, contact
www.richardhealeyremovals.co.uk
11
Industry News
Industry News
Responsive
design for
ONeil website
Take a look at the fresh and contemporary look
of the newly vamped website of BAR Afliate
ONeil Software.
Armed with more than 12 months of
Google Analytics data, the records storage and
management specialists were able to identify
which pages were visited the most and what
information customers needed. Their new website
design is focused on getting visitors the data or
support they need much more quickly. New large
buttons on the home page are colourful and
eye-catching, while making navigation quicker
and easier. Additionally, as more people visit
websites from smartphones and tablets, the new
design of oneilsoft.com automatically adjusts
itself based on the device, screen resolution and
orientation (landscape or portrait). This
responsive design means that any person can
now get the information they need from
anywhere, using whatever device they want.
David Holt, Chief Executive Ofcer of ONeil
Software says in this fast-paced world, web
design, digital marketing and web development
are changing almost daily. ONeil Software feels
that a routine website redesign is just as
important as designing a website itself so it
changes with the times and stays fresh, as well
as easy to navigate.
For more information, see www.oneilsoft.com
London Probation Trust
select Harrow Green
Harrow Green, the business relocation specialist, won
the contract to provide moves and changes services
across the Trusts Greater London estate of more than
60 buildings. London Probation Trust (LPT) is the
largest of the 35 probation trusts in England and
Wales, employing nearly 2,500 staff in London.
The size of the estate, in such a concentrated area,
is exceptional.
Scott Poulton of Harrow Green explained to R&S
that Moves & Changes refers to the staff churn that
some organisations undertake within their working
environment(s). This churn is generally staff (and
their assets ling, IT, furniture etc.) moving in
between buildings (external) or internally within the
same building. It also includes the clearance of items/
assets that have reached the end of their useful life,
storage etc.
Organisations such as LPT, whose workforce is
uid and operating across a large estate as well as
within an extensive geographical area, often have to
move teams or small numbers of staff from one area
of the business to another on a regular basis; that is
where we come in, he said. With LPT, we are
undertaking as many as 8-10 move projects (of
varying size) per week. These involve all of our core
service deliverables including le packing, furniture
dismantle/rebuild/replacement, desktop IT
decommission/recommission etc.
We manage the clients main storage facility in
London (assets in/out, inventory management etc.)
as part of the contract together with the ethical
recycling/disposal of no longer needed assets such as
redundant furniture or electrical items across the
estate.
The contract demands multi-skilled personnel who
can undertake furniture tting, sequential packing
and unpacking and IT de-commissioning and re-
commissioning within the same teams. To meet this
requirement Harrow Green has developed a pool of
appropriately skilled labour, with each team member
able to perform all tasks.
In addition, awareness of security protocols was
an extremely important factor. All staff have been
security cleared and vetted for work in sensitive
environments.
Martin Blake, head of corporate procurement for
London Probation Trust, said using Harrow Greens
experience and operational infrastructure, we
anticipate 45% savings while both improving service
delivery and enhancing our commitment to
sustainability.
For more information, visit www.harrowgreen.com
After 18 years with its previous service provider a non-BAR Member,
Lcndcn P|cbul|cn I|usl Hus mcved |ls se|v|ces lc lu||cw 0|een
following a detailed assessment of its on-going requirements and an
exhaustive tender process.
Aussies concerned by labour shortages
Anglo Pacic is warning that a workforce shortfall
could endanger recovery in the Australian
economy, and is urging overseas candidates to
seize employment opportunities.
Jason Diggs, Sales Director for Anglo Pacic,
says in 2012 Anglo Pacic was the largest volume
mover of personal and household effects to
Australia from the UK around 51% of our total
customers for that year.
Apart from a healthy number of returning
nationals, many of our clients were UK-born
professionals looking for lucrative work
opportunities and a better lifestyle for the family,
particularly the lure of the great outdoors. If
Australias growth is going to meet difculties due
to a skills shortage, now could be a really good
time to send the visa application off.
Estimates from the Construction & Property
Services Industry Skills Council in Australia suggest
that 45,000 jobs will become available in the
construction industry over the next three years, but
a lack of home-grown apprentices and experienced
professionals leaving the workplace for retirement
is causing concern. The gap needs to be plugged
somehow.
Interestingly, the 2013 Hays Salary Guide (one of
Australias largest salary surveys) revealed that 63%
of employers believe that skills shortages will affect
the operation of their business or department.
Additionally a staggering 61% of businesses would
consider sponsoring candidates from overseas, up
from 59% in 2012.
For more information, see www.anglopacic.co.uk
Do you have any
news to share with
R&S readers?
13
Industry News
Lost and found!
John Mason International Move Manager, Gill
Allward, came to the rescue of a lost dog at John
Masons Liverpool ofce recently.
The dog was wandering around outside the
ofce without a collar so Gill brought him into the
ofce to keep him out of harms way, gave him
water and went out to get food for him in her
lunch hour. He was even given a temporary name,
Mason! Gill then called the RSPCA who managed
to track down the owners. Shortly afterwards, the
dog, real name, Max, was reunited with his very
relieved owners, who were grateful that he had
been so well looked after.
Childrens charity
gets Team
Relocations long-
term support
Team Relocations has announced a three-year
commitment to a major fund raising initiative in
support of Plan, the UK-headquartered global
childrens charity. Founded over 75 years ago,
Plan is one of the oldest and largest childrens
development organisations in the world. Plans
vision is of a world in which all children realise
their full potential in societies that respect peoples
rights and dignity. It runs Project Saksham in
India which aims to equip young people living in
poor urban and rural areas with the knowledge
and life skills required for quality jobs and to work
their way out of poverty.
Leonie Kerkelaan, Teams Group Compliance
Ofcer commented, We wanted to strengthen our
core business values by demonstrating our
commitment to helping shape society and
economy in underprivileged locations, in a
positive and sustainable way. Teams
commitment to the project will encompass all of
their 34 locations across the 13 countries in which
they are based and will include signicant
fundraising initiatives aimed at contributing
50,000 to the project annually.
For more information, see
www.teamrelocations.com
When our two S-plated 5-container vehicles were
due for replacement we made a decision to replace
with new Daf 65s running at Euro 5. The vehicles
we were replacing had been six-year-old chassis/
cabs with new bodies and sleeper pods, and they
had served us very well, but we did seem to spend a
lot of money on repairs.
The bodies were very high spec (working not
cosmetic) having to the nearside top hung
canopies over heavy duty side decks and stainless
steel pull outs. The nearside locker racked out to
stow both a false luton and drop well covers and
bars. To the rear closure, there are city doors in
place of the traditional double barn doors and the
ramp box is tted with rollers to facilitate the ease
of stowing and retrieving the two loading ramp
system. The interior has a foldaway luton built into
the forward bulkhead, load-loc rails the full length
of the interior to accommodate the false luton in
any part of the body. Heavy duty snogging bars
designed to prevent containers kissing each other
especially when empty have proved to be invaluable
when running with a mixed container/composite
loads as we can load /discharge containers without
disturbing the main load and vice versa. The top
sleeper is tted with two bunks, a sink with hot/
cold water, portable cooker and fridge all very
expensive.
Best phone Unique Van Bodies (UVB) in
Warrington and ask Mr Terry Sinnott if he can do a
body swap. The man from UVB says Yes.
In late 2011 the rst chassis/cab was ordered and
in January 2012 the old and new met in
Warrington. The sleeper pod was removed and
completely refurbished with new bunks, curtains
linings, etc., plus the re-plumbing of the washing
facilities. The body was also refurbished with a
new oor, canopy seals and a repaint and varnish.
Then we hit a problem: the new cab was taller
and longer than the old one mainly due to the air
intake behind the cab; this made the body four
inches oversize. Solution: remove the rear city
doors and frame, cut back to the required size and
ret. Then the top sleeper was too short so this was
extended and lowered to be in the same plane as
the body. Next stop, the paint shop for a complete
repaint in Deanes cream with dark brown boot
topping. As always, Jon Les Signs of Glan Conwy
revamped the livery and the new Margaret Deane
was ready for her maiden trip.
The success of this project meant we ordered a
second vehicle in late 2012 and this went through
the same build process in 2013. The new Elspeth
Deane was ready for the BAR Vehicle Exhibition at
the Beamish Museum in May when only six days
old.
Margaret Deane was displayed at the Llandudno
Transport Festival on May Bank Holiday Monday.
This time the original body was a 5-container, but
we could not order the same length chassis so this
time we spliced about 20 inches to the rear. This
then made the vehicle a 5-container plus space as
is Margaret Deane.
In conclusion it was worth all the time and
trouble. We now have two top spec canopy side
loaders with space running at Euro 5 and I feel I
must offer my heartfelt thanks to Terry Sinnott and
all his team at UVB for their skill and
craftsmanship in producing these superb vehicles,
and for putting up with me popping in to check on
progress. For more information, contact
www.deanesremovals.co.uk
A tale of two bodies and
four chassis/cabs
Alastair Deane of Deanes Removals & Home Pack Container
Storage shares his recent experiences in adding two new
vehicles to his feet.
Industry News
Housing market in recovery mode
House prices continue to move higher, with seven monthly rises on the trot according to k|ghIm0ve, and
transactions up 5% so far this year.
Based on lead indicators such as mortgage approvals,
Rightmove expects increasing numbers of people to move
this year. Its Director and Housing Market Analyst,
Miles Shipside, said Rightmoves lead indicators show
increases in enquiries, new sellers and marketing prices.
An important milestone for a broader-based and
sustainable recovery is that all regions of the country
now have higher prices than a year ago.
Rightmoves email enquiries to agents and developers
are up 18% year-to-date compared with 2012. Shipside
said that condence and the ability to take on a long-
term mortgage commitment gave more buyers the spur
to enter the market or trade up. The route from property
enquiry to trading onto or up the property ladder has
been cleared of some obstacles, resulting in a partial
unblocking of pent-up demand, he said.
The National Association of Estate Agents (NAEA) said
that estate agents have seen monthly house sales increase
to levels not seen since 2009, building on wider positive
trends emerging from the property market.
The NAEA also revealed a 14% rise in the average
number of house hunters compared with last years
gures up from an average of 274 per branch in May
2012 to 313 in May 2013. This is in addition to a month-
on-month improvement, up from an average of 310 in
April 2013 and 286 in March 2013.
Mark Hayward, Managing Director of the NAEA, said
these really are encouraging gures; serious house
hunters are continuing to enter the market and are intent
on buying. The current low lending rates have created
attractive conditions for those with sizable deposits who
are thinking of buying or moving home. The story is
reversed for rst-time buyers though with gures down
on last month, suggesting that there are still issues
surrounding access to nance for this group.
Figures from the Land Registry for June conrm an
annual price increase of 0.8% which takes the average
property value in England and Wales to 162,621.
The monthly change from May to June shows an increase
of 0.6%.
The most up-to-date gures available show that during
April 2013, the number of completed house sales in
England and Wales increased by 12% to 48,367 compared
with 43,252 in April 2012. The number of properties
sold in England and Wales for over 1m in April 2013
increased by 45% to 703 from 484 in April 2012.
According to the Ofce for National Statistics, in the 12
months to May 2013 UK house prices increased by 2.9%,
up from a 2.6% increase in the 12 months to April 2013.
The year-on-year increase reected growth of 3.1% in
England, 0.8% in Scotland, 0.6% in Wales and 1.9% in
Northern Ireland. May 2013 was the rst month that
Northern Ireland house prices have grown year-on-year
since February 2008.
Annual house price increases in England were driven
by a 6.6% rise in London and a 2.7% increase in both the
North West and the West Midlands. Excluding London
and the South East, UK house prices increased by 1.9%
in the 12 months to May 2013.
LSL Acadametrics said that in June house prices rose
by 0.2% to a new record high, driven by a 7.9% rise in
average prices in London. However, transaction numbers
in June were below the level of the previous three years
and some 19% lower than in May. Transactions in June
are on average 8% higher than in May and June is
typically the third highest month in the year in terms of
monthly housing transactions, following July and August.
Acadametrics Chairman Dr Peter Williams said the sharp
rise in transactions in May, when there were 10,000 sales
more than is normal for the month, appears to have been
a one-off, and probably due to there being ve Fridays in
the month.
Overall the housing consultancy estimates there were
310,800 transactions in the rst six months of 2013,
compared to 308,936 transactions during the rst six
months of 2012, an increase of 0.6%. Dr Williams
concluded that the increase in transaction numbers in
May 2013 was an anomaly, with the gures for June
2013 being below the level of the previous three years,
counter balancing the May uplift.
According to Halifax, house prices in the second quarter
of 2013 (April-June) were 2.1% higher than in the rst
quarter of the year (January-March), edging above the
1-2% range recorded throughout the rst ve months
of the year. The annual rate is at its highest for nearly
three years with prices in the three months to June 3.7%
higher than in the same three months last year. Halifax
noted that the number of mortgage approvals for house
purchases increased by 7% between April and May to
58,200; the highest monthly level since December 2009.
Approvals in the three months to May were 2% higher
than in the previous three months.
Nationwide recorded an increase of 0.8% for UK house
prices in July, which were 3.9% higher than July 2012.
Chief Economist Robert Gardner said signs of a modest
improvement in wider economic conditions and further
modest gains in employment are likely to be lifting
buyer sentiment. An improvement in the availability
and a reduction in the cost of credit, partly as a result
of policy measures such as the Funding for Lending and
Help to Buy schemes, are also boosting the demand for
homes.
15
Industry News
Industry News
17
Industry News
F0e| ec0n0my
Running costs affect all companies but removals
companies are often the hardest hit. The full range
of Trucksmith low oored lutons, be it the Renault
LoLoader, Vauxhall KneeHi or Fiat
Canniloader benet from exceptional aerodynamic
design and low centre of gravity producing an
independently tested fuel economy gure of 27.8mpg
FULLY LADEN!!!!
Fdy|0dd
Theres no doubt that if your customers see space in
the vehicle, they are going to want you to ll it and
with the LoLoader, KneeHi and Canniloader
you can. Trucksmith have produced a range of bodies
to suit all your needs from the 4.1SR with 18.5 cubic
metre volume and 1254kg (including allowance for
driver and fuel) payload all the way up to the
capacious 4.5HR with 23.5 cubic metre volume and
1064kg (including allowance for driver and fuel)
payload.
E0r0edn Wh0|e eh|c|e ye kr0vd|
(EWk}
Since 29 April 2013 every new N1 vehicle (freight
vehicle not exceeding 3.5 tonne GVW) that is built
for use within Europe will require a Type Approval
Certicate to be registered. These are rules that ensure
that each vehicle is built to conform to a strict set of
guidelines governing everything from lighting to
vehicle mass. Trucksmith have again lead the eld
and successfully achieved European Whole Vehicle
Type Approval (EWVTA) for their complete standard
product range of LoLoader, KneeHi and
Canniloader, from 3.8m to 5m length bodies
and from 2.2m to 2.565m interior height; a full six
months ahead of schedule.
Ind|v|d0d| eh|c|e kr0vd| (Ik}
Variants of the LoLoader, KneeHi and
Canniloader that are required outside of the
EWVTA framework can be built subject to an
Individual Vehicle Approval (IVA) inspection. Under
an IVA, vehicles have to be inspected by the Vehicle
and Operator Services Agency (VOSA) on an individual
basis. This is a service that Trucksmith are delighted
to offer. Without at least one of these approvals,
EWVTA or IVA, new N1 vehicles are not permitted to
be registered or used on the road.
Which trucks and bodies?
As 2013 marks the 20th year of Trucksmith producing its range of low oored lutons, R&S asked the
company to advise on what the removals industry should be looking for in a new 3.5 tonne purchase.
le|e |s lHe|| ||sl cl wHul lc ccns|de|:
4.5 Standard Roof Knee (Hi Yellow) September 2012
4.1sr LoLoader Front Three Quarter
For more information on the EWVTA range of Trucksmith
low oored lutons, see |0|0dder.c0.0k, kneeh|.c0.0k or
cdnn||0dder.c0.0k or telephone the sales ofce on
01884 33001 0I|0n 1
18
BAR News
Install the BAR TSI online coded logo!
BAR has launched an online logo for the TSI Approved Code of Practice, which includes sophisticated brand
protection features. Find out here how this verication tool will benet BAR Members and can be integrated into
your website.
Since 1 April this year, BAR Members have been
making good use of the new logo for the BAR TSI
Approved Consumer Code of Practice Scheme in their
communications and marketing material, replacing
the old OFT logo. BAR has issued detailed guidance
about how Members can use the brand to their best
advantage. In less than six months, the logo has
already proved to be a strong brand that is
increasingly recognisable by consumers making it
a powerful marketing tool for all BAR Members.
BAR has now teamed up with a technology
company called Yoshki to power a new BAR TSI
coded logo for use on BAR Members websites.
End0rs|ng 8kk Nembers
To endorse BAR Members, to protect the integrity of
the BAR brand and prevent its illegal use by non-
members, the logo includes some very sophisticated
features and makes good use of BARs new Trusted
Mover website. Once the coded logo is on a BAR
Member website, consumers will be able to validate
that the company is a BAR Member or Partner, giving
them additional peace of mind that they are viewing
the website of a professional and reliable removal
company which complies with the BAR TSI Approved
Consumer Code of Practice. Non-BAR Members who
display this logo will not be authorised by the system
and the verication process will fail.
The logo will display the current date and will
redirect automatically to the validation page if clicked
on. When a consumer clicks on the logo, they will be
seamlessly directed to a page on the Trusted Mover
website, which will instantly validate the companys
status as a BAR Member.
All Members who are currently using the BAR TSI
logo on their websites will be required to update their
websites and implement this new coded logo by 31
December. To install the new logo on your website,
companies will have to add a couple of lines of code
that BAR will supply to all Members.
The new logo does not apply when displaying the
BAR TSI logo on stationery, brochures, business cards,
marketing materials etc. It is only for website use.
Please ensure the website you are using is registered
with BAR as the validation page will otherwise display
a verication failed message. Members can have and
use the logo on several websites, as long as they are
registered on the authorised list.
If for some reason your company fails the
authentication check error, please contact:
bar@yoshki.com (including company name,
BAR Membership number, name, contact telephone
number and website address). Finally, a quick
reminder to any BAR Members who may have
neglected to take all the old OFT logos off their
material these should have been removed by 1 April.
The OFT scheme legally ceased to exist on that date.
The BAR Code of
Practice is the only code
in the moving industry
that has been approved
and monitored by the
Trading Standards
Institute.


BAR News
20
BAR News
New moving guides
As pu|l cl |ls sl|uleg|c u|m cl |mp|cv|ng lHe pub||cs unde|slund|ng cl lHe |emcvu|s p|ccess und lHe need lc cHccse
a professional removals rm, BAR has redesigned its guides to Residential Moving, Overseas Moving and
Commercial Moving.
All Members are encouraged to log in to MyBAR and
download the electronic guides. Alternatively, should
you require a version to provide to your printer please
contact commercial@bar.co.uk.
All of the new-look guides promote the benets of
using a BAR Member and highlight the advantages
of using a professional and reliable removal company.
Avoid the headache, the Residential Moving guide
promotes the BAR TSI Consumer Code of Practice and
the security it provides to consumers when using a
professional BAR Member. The guide also includes a
useful checklist for consumers to use when moving
home. The Commercial Moving guide explains the
importance of using a qualied commercial relocation
specialist and promotes The Commercial Moving
Group (CMG) Members and their certication to BS
8522. The guide also details the additional services
offered by CMG Members and their ability to manage
all aspects of a commercial relocation from start to
nish. The guide also lists the useful resources that are
available on the CMG website.
The new Overseas Moving guide highlights the
benets of using a specialist BAR Overseas Group
Member when moving overseas and gives the consumer
useful tips and guidance throughout the moving
process. The guide also includes reference to the brand
new Overseas Group website.
All of the new-look
guides promote the
benets of using a BAR
Member and highlight
the advantages of using
a professional and
reliable removal
company.

Do you have any

news to share with
R&S readers?
BAR News
22
BAR News
Trusted Mover is a free of charge service provided by
BAR to help Members enhance their online presence
and generate sales leads.
With margins still tight across the industry, the
fact that Trusted Mover is free is one of its most
immediate appeals, especially compared to using
Referenceline.
Members who have started using the website say
that it is also user-friendly and consumes very little
time. All in all, BAR hopes that the return on
investment in time from using the site is compelling
for Members.
Jayne Cliffe, co-founder and owner of Cliffes
Removals, succinctly sums up why she has switched
to Trusted Mover: It is being provided by the BAR,
it is free of charge and it saves us money, compared
to using Reference line.
Based on her experience so far, Trusted Mover is
simple and easy to use, she told R&S. It is just a
simple case of entering the email address and
clicking a button. As one of the rst users of the site,
Jayne experience a few hiccups at the beginning with
the site, and raised these directly with BAR who made
quick changes to make sure it was tailored to Cliffes
Removals needs.
After initially spending a short time entering
information about Cliffes Removals onto Trusted
Mover to get started, Jayne says she now spends
around one hour per week using the service, which
involves mainly sending out the emails to customers
and monitoring their replies.
It has turned out to be an innovative and very
useful way of keeping in touch with the market and
gauging feedback about the service the company
provides.
The website also has the clear potential to improve
a removal companys online reputation and prole.
Customers like the idea of being able to see what
previous customers have said about our company
and we encourage them to look at the website,
Jayne says.
As a new service, there is plenty of potential for
future enhancements to Trusted Mover. BAR would
welcome suggestions from Members about how to
improve the website and about any bells and whistles
that could be added.
For more information about Trusted Mover, see
www.trustedmover.org.
To contact Cliffes Removals, see
www.cliffesremovals.co.uk.
Making the most of Trusted Mover
As many BAR Members begin to switch to Trusted Mover, the new industry website for customer
feedback, R&S lu|ked lc C||lles Remcvu|s lc lnd cul ubcul lHe ccmpunys expe||ences |n us|ng I|usled
Mover in the rst few months following its launch.
Trusted Mover webinar
For the rst time ever, BAR held a
webinar recently to guide BAR
Members about the new Trusted
Mover website.
A total of 9 participants logged into
the webinar which lasted for 35
minutes and included a Q&A session.
Participants learned how to get
started on the site, how to personalise
and send customer questionnaires to
suit their needs, and how to analyse
and report customer feedback.
For more information about getting set up on Trusted Mover,
see the August issue of R&S (pages 24-27), or just log on to
www.Ir0sIedm0ver.0rg and get started. If you need any assistance,
please contact BAR Commercial Department on 01923 699480.
BAR News
As I sit here writing this, I think to myself, perhaps
we should dene a professional moving company
before considering this question. It should be easy
to do.
Firstly they need to be a member of a professional
association that is transparent: check!
1|: |e|:ssieaal asse:ia|iea is s|aa1a|1s
based: check!
l| is a ae|-|e|-|eh| e|,aaisa|iea ||a| is ||:|:
for the benet of its members, on the basis of
quality assurance to their clients: check!
l| |as :l:a|l, 1:ha:1 a:a|:|s|i |ul:s ||a|
satisfy minimum standards: check!
l| |as a :easua:| :e1: e| |a:|i::. :|::|!
la a :||::| e|l1 ||a| :e1: e| |a:|i:: eul1
be recognised by a Government body, and
monitored as such, with serious credibility
(in the eyes of the buying public) given to
the professionalism of the members
check!
I am of course talking about the BAR being the
standard and benchmark for professionalism, not
to be confused with any other secretive - not sure
what they stand for, but it is bound to be a lower
quality - alternative. As the professional side of the
industry, we have talked for many years about the
clear blue water between us and the rest. There is
no doubt that in the last ve years we have gone a
long way to achieving and retaining our aim. But
do we realise the advantages we now have over our
non-professional competitors? And do we charge
accordingly? I am not here to advocate an illegal
activity like price xing, there is no need, nor
would I want to do such a thing.
The facts are, we now have a government-
recognised Consumer Code of Practice, through the
Trading Standards. Lets be honest, all our
customers have heard of trading standards, havent
they? So how potent a message could you want? As
part of BARs membership criteria, and therefore
the code, we have to have trained staff, minimum
standards of insurance, well-maintained vehicles,
meet nancial good repute and competency
standards. We have a free conciliation service,
which is independent, backed up by an arbitration
service, which is also independent!
But what does all of this mean? Well, it means
we will do our best to do a good job! If we make a
mistake, have a problem, things dont work out
right (nobodys perfect) and/or we are unable to
resolve the issue in house with our client, then
they have somewhere else to go. Of course, they can
go to Trading Standards or a solicitor whether the
moving company is a Member of the BAR or not.
However, this is laborious, costly and time-
consuming. Especially when you think that with
one e-mail they can activate the conciliation
service, by complaining to the BAR!
I know it is a brief synopsis and probably doesnt
cover the half of it when it comes to what is
available to us, but as an ordinary Joe selling to the
public, I think it is pretty damn good! So putting
aside what it costs us to carry out a removal, why
are we still nding the marketplace tough? The
value in what we have to offer saves our clients a
fortune in terms of worry, hassle and legal costs -
not to mention the re-assurance that we are going
to turn up, unlike our lower quality, non-
professional, low-end counterparts. Why do we
persist in believing that our clients are driven only
by cost and not quality? Those who think this way
are plain wrong! We should not value ourselves
against whether the marketplace is busy or not,
but in terms of what we are providing as a service
offering. Worse still, after we have quoted the
occasional good price, we then agree to reduce it at
the clients request! So tell me this, why is it when
we meet at our area meetings we always get the
same discussion and the same questions, so and
so removers undercut me by X hundred pounds,
how can they do that? But the question is the
wrong one, it is not how can they do that but why
do they do that? So and so removers may well be
able to afford to operate at a 100 less than you,
but their margins may be 20%, when they should
be 100%. Why? Because that is the value of what we
are offering.
Just the other day, I found myself charging 50
more than a man and a van and thought, that
cannot be right! It doesnt matter what the man
and van was quoting, we should not be 50 more,
the value of what we offer should be at least 300
more. We pay our taxes, VAT, PAYE, so on and so
forth. Our clients need to understand that cash can
mean no declaration to the tax man meaning
that ofcially no job exists, so no insurance and
ultimately, higher taxes!
Times are tough, we all know that, but the public
that want to move with BAR Members do so because
they can afford to and they expect to pay more for
the better service that we offer. So the question is
why do professional moving companies undervalue
themselves?
Dont forget to respond via Facebook and Twitter at
www.twitter.com/BARremovers and www.facebook.
com/pages/British-Association-of-Removers.

See you next month for another instalment!
Why do professional moving
companies undervalue themselves?
A regular column from 0hr|s 8md||w00d, directly elected member of the
BAR Board of Directors.
24
BAR News
Launch of real time removals
quote leads
Following extensive feedback from BAR Members, TwentyCi will this month be launching their new Real
I|me Remcvu|s 0ucle Leuds. IHey u|e p|eused lc be ub|e lc clle| Hembe|s u mucH |mp|cved quu||ly cl
|eud w|lH mc|e delu||ed |nlc|mul|cn cn lHe enqu||e|s mcve, ensu||ng lHul lHe |euds ycu |ece|ve u|e us
targeted and relevant as possible.
TwentyCi have invested a great deal of time over the
past few months in re-developing the quote system on
moveme.com and all partner sites, with the aim of
being able to provide BAR Members with timely leads
which produce strong results. These leads will:
la,a,: ae:|s a| ||: |i,|| eia| e| ||:i| ae:
la:lu1: 1:|ails e| :eaai||:1 ae:|s |e aa|
members to call
0i: ,eu ||: e|iea |e s:l::| 0\l\ ||: |,: e|
move you want e.g. specify property sizes,
exclude smaller moves, etc.
:ul, |ull a11|:ss aa1 |e:||, 1:|ails |e|
both move from and move to address
:ul, |:|:||:1 :ea|a:| 1:|ails i|| |:s| |ia:
to call
1:ll a:a|:|s |:||:| ae: 1a|: is :xa:| e|
estimated
\lle ,eu |e iaeia| ae:|s |e a|: |:a1, |e|
a full quote, not just shopping around.
In addition to these new benets for Members,
TwentyCi will also be taking the opportunity to educate
users of the moveme.com site, including all removals
quote enquirers, on the reasons why they should
choose a BAR remover. This will help to publicise the
work of the BAR and its Members to the movers who
should be beneting from it.
Matt Hawkins, Removals Team Leader at TwentyCi
told R&S: We know that some Members tried these
leads earlier in the year and were disappointed with
the results. This is why we spoke to Members at the
BAR Conference in Newcastle and we have also visited
a number of different area meetings to take on board
Members feedback. Matts message to BAR Members:
We have used this to develop the new quote system
which we hope will give you exactly what youve all
been asking for; a smaller volume of high quality,
targeted leads.
In fact, TwentyCi are so convinced that youll get
results from the new leads that they are offering a one
month free trial to all BAR Members!
Perfectly timed to coincide with the time of year
where additional marketing is a useful means of
booking jobs, Members can sign up to receive one
month of free leads for the postcodes and move types of
their choice. The leads are supplied to a maximum of
four companies and are exclusive to BAR Members so
you know you will not be undercut by un-regulated
competitors. They will be allocated on a rst-come,
rst-served basis so act quickly to ensure that you can
sign up for the areas you want.
In order to take up this fantastic offer all you need to do is contact the
TwentyCi Removals Team on 01908 829300 or email
mdIIhew.hdwk|ns@IwenIyc|.c0.0k. Alternatively you can use the
online sign up form at hII://m0veme.c0m/s|gn0
We have used this to
develop the new quote
system which we hope
will give you exactly
what youve all been
asking for; a smaller
volume of high quality,
targeted leads.
Matt Hawkins, TwentyCi.


BAR News BAR Training News BAR Area News
26
BAR News
North West Area Meeting and Car
Treasure Hunt
The late afternoon and evening of Tuesday 9 July saw the North West Area get involved in its now traditional
biennial summer Car Treasure Hunt, organised by David Bunting, combined with an Area meeting which was
structured as a social event with minimal formal content.
And what a day (weather-wise) it was! Wall-to-wall
sunshine, and a great venue at the end of the Hunt for
an excellent meal, selected by Alistair Deane and his
daughter Elspeth.
The teams met David at a service area on the A55 at
4pm, and, having prepared for battle, as it were, with a
cup of coffee, set off on a west bound route through the
North Wales countryside. We nished at Deanes
Removals at Deganwy, looking for and answering a
total of 30 clues on the way some cryptic, some clear,
some easy, and some hard.
A 6.45pm deadline was imposed and adhered to,
giving both participants and those who went directly to
Deganwy, time to have a look around Alistairs place
and appreciate the size and investment in his
warehouse extension. This is a work in progress that
when completed will hold 300 boxes 50 more than at
present. When he rst started up in business, back in
1984, he only had a tin shed for a warehouse, stacking
one high. And now, four alterations later, hell be able to
store four high.
The teams handed their papers to David for marking
just before the walk-around, after which we adjourned
to the Quay Hotel, Deganwy, to enjoy pre-meal drinks
on the Terrace a place with superb views towards
Conwy Castle, the Welsh mountains, and the estuary
looking towards the open sea. We then retired inside,
to rstly have a brief Area Meeting, led by Area
Chairman Chris Smallwood, and then nd out who
had won anything on the Treasure Hunt!
Every0ne's d w|nner
Wooden spoonist status was achieved by a Fahey plus
TwentyCi team, comprising Simon and Michael Fahey,
and Matthew Hawkins from TwentyCi, with a rather
paltry 10 points out of 30. They had named themselves
The Clueless Trio, which turned out to be quite
prophetic! This was probably down to erratic driving by
Simon, who seemed to be having problems with the
Welshness of the event, as opposed to his normal
familiarity with Manchester. And rain. One felt a bit
sorry for Matthew, who had been seconded to the Fahey
team, and must have been somewhat bemused by the
Fahey style. To mark their achievement, they were
each handed literally a wooden spoon for their
efforts! Third place with bountiful goody-bags
donated by the Area went to a dynamic duo team of
Matt Faizey and Donna Thompson, from M & G
Transport Ltd., called the Prancing Horses, so named
because Matt turned up in an eye catching red Ferrari!
Not quite a suitable vehicle for a Car Treasure Hunt, but
it didnt half turn some heads on the country roads!
They achieved a score of 15, pretty good when neither of
them had experienced an event like this before and
received thanks from the Area for making the effort to
travel from the West Midlands, and join in with the
spirit of the occasion.
Second place went to a Pickfords team, pessimistically
(but, as it turned out, unnecessarily) named And in
Last Place of Nick Wilkinson and Simon Yates, who got
just one point more than the Prancing Horses, and
won their own donated prize of bottles of wine. Well
done to both gentlemen. And a big thank you for the
gift.
And the winners? Well, 15 years ago, they were
disqualied for coming in late. Two years ago, they
came second. And this time, they made top place, with
21 points out of the 30 a remarkable achievement
given the endish nature of some of the questions. Who
were they? The John Mason team of Steve Sheldon, his
wife Sheila, Pat Reilly, and Sue Fearn, who had given
themselves the team name of Masons Muddlers, their
muddling leading to each receiving a bottle of
champagne very generously provided by Anglo Pacic
through Steve Gray and Annette Harris, Area Secretary.
Special thanks were given to Graham Puddephatt of
Reason Global, not only for attending the event, but
also providing generous sponsorship in terms of a
donation to Area funds. Thank you Graham for your
benecence, and strong support to the Area.
Why egdnwy?
Immediately after the awards, we enjoyed an excellent
meal chosen by Elspeth. Proceedings nished at about
10pm, and all (bar Alistair and Elspeth, of course)
journeyed homewards back to Liverpool, Manchester,
Cheshire, and Lancashire, after what was agreed to be a
very enjoyable occasion.
Why did we meet at Deganwy? Well, it is well known
throughout the Association, and the North West Area in
particular, that Alistair Deane has been a very regular
and vociferous attendee at Area Meetings during the
23 years his company has been in Membership. He
believes hes only missed no more than ve meetings in
that time, which is a remarkable record, and one which
puts some Members to shame, especially given that hes
had to travel some 80 miles or so to reach the appointed
venue. The Area wanted to say a big thank you to him
for his loyalty, and, in recognition that his attendance at
Area venues often involved him in getting home after
midnight with an early start the next day on the vans,
wanted to treat him to an early night!
R&S: Many thanks to David Bunting for his colourful
report!
IHe w|nn|ng leum l|cm Huscns (L lc R): Pul Re|||y, Sue Feu|n, 0|uHum PuddepHull (cl spcnsc|s Reuscn 0|cbu|),
Annette Harris, Area Secretary, from Anglo Pacic, who donated the Champagne, Sheila and Steve Sheldon (Masons).
BAR South West dinner dance
This years BAR South Western Area Autumn Dinner/Dance & meeting will take place on Saturday 16th November 2013. The area meeting will take place at 2.15pm.
The entire event will be held at the Hotel Bristol, Narrowcliffe, Newquay, TR7 2PQ (www.hotelbristol.co.uk), and it will cost 85.00 per person which includes dinner,
disco, accommodation, breakfast, meeting room and sandwich refreshments prior to the meeting. For more information, please contact South West Area Treasurer,
Emma Lanes at devon@britannialanes.co.uk.
BAR Area News
BAR News
IHe w|nn|ng leum l|cm Huscns (L lc R): Pul Re|||y, Sue Feu|n, 0|uHum PuddepHull (cl spcnsc|s Reuscn 0|cbu|),
Annette Harris, Area Secretary, from Anglo Pacic, who donated the Champagne, Sheila and Steve Sheldon (Masons).
28
Features
Thomson Removals rev up new Volvos
Matt Thomson says he has already taken delivery
of an 18 tonne, 6-container Volvo, while a 15 tonne
4-container Volvo is due in December, a welcome
early Christmas present for the team! The new 18
tonner can carry six 250 cubic feet storage containers
and up to ve removal men.
The companys eet includes a wide variety of
vehicles and gives Thomson Removals the ability to
carry out all sizes of moves, from the smallest local
move to large overseas work for residential and
commercial customers. The eet includes three 18
tonne Volvo trucks, as well as two 3.5 tonne Luton
vans for carrying out smaller jobs or moves with
access issues.
Volvo is steadily gaining recognition in the removals
market, and Matt has been a big fan of the Volvo
brand since buying his rst 18 tonne Volvo in 2005.
I have only bought Volvo trucks since then, he says.
I nd Volvo trucks very reliable and robust and I
receive a rst-class service at all times from my local
dealership in Ayr. All the companys six-week safety
checks and maintenance are undertaken on a night
shift at Volvo Ayr which saves on downtime and allows
Matts vehicles to be available for work every day.
In Ihe s0I||ghI
The company has now struck up a strong relationship
with Volvo, and this year Volvo asked Matt if Thomson
Removals would like to display their new truck at the
Truckfest event in Ingliston, Scotland. The road
haulage and trucking event showcases vehicle
manufacturers latest product ranges and
innovations.
We were delighted to be involved in Truckfest
Scotland 2013, Matt says. It was a great advertising
opportunity for us as a company and the rst time we
had shown a vehicle at a show. We are hoping to go
back next year with the new vehicle which is due to
arrive in December.
For the bodies, Thomson Removals & Self Storage
has begun to use the services of Unique Van Bodies
(UVB) of Warrington. UVBs Terry Sinnott showed
Matt around the workshop earlier this year and Matt
was impressed by the body builders facilities and
service. I found the build quality on UVBs vehicles to
Thomson Removals & Self Storage, based in Dundonald in Ayrshire, is adding two new Volvo trucks this
year, to respond to rising demand and to keep its eet up to date, reliable, and environmentally friendly.
The Thomson family at Truckfest with Ice Road truckers Lisa Kelly and Alex Debogorski
Features
be second to none, he says. I had no hesitation in
placing my order. I had also seen a few of UVBs vehicles
in my local area and liked what I saw.
The family-run company, which Matt and Elizabeth
Thomson established in 1995, is not only investing in
new vehicles. The rm has also recently opened a new
purpose-built, state-of-the-art 30,000 square feet
warehouse at its Dundonald home in Ayrshire. The
warehouse includes over 4,000 pallet locations for local
businesses, as well as 500 wooden storage containers for
removal and self storage customers.
These investments in modern vehicles and storage
facilities mean that Thomson Removals & Self Storage
can continue to provide customers with the highest levels
of service and efciency, in a market which is showing
strong indications of returning to solid rates of growth.
00nIdcI InI0rmdI|0n:
web:www.Ih0ms0nrem0vd|s.c0.0k
Emu||: |nI0@Ih0ms0nrem0vd|s.c0.0k
Ie|: 0800 037 5707
The companys eet
includes a wide variety of
vehicles and gives
Thomson Removals the
ability to carry out all sizes
of moves, from the smallest
local move to large
overseas work for
residential and
commercial customers.

30
BAR News
BAR Services
BAR Services welcomes Brian Maidman
to its Board of Directors
The success of BAR Services is not just down to the hard work of the management team and its strong
team of staff but also the support of an experienced Board of Directors.
BAR Services
This is why BAR Services is now delighted to welcome
Brian Maidman of Maidmans Removals to its Board
knowing that Brians knowledge of the removals
industry and of the BAR will help the company
continue to grow and develop.
Brian began his career in the removals industry
purely by chance. In his home town of Poole, a friend
was in need of a pair of hands to help move a 3-piece
suite. Brian was that friend and from there grew a
passion and an idea that became Maidmans
Removals. One of the founding partners in 1979, the
company has grown, diversied and achieved an
excellent reputation in the industry. In 2008,
Maidmans became the rst company to achieve three
BSI standards in domestic removals, commercial
relocations and storage services.
Brian is without a doubt an incredibly busy person
and actively involved in the BAR. He has served as BAR
Area Secretary, Vice Chairman and Chairman and has
worked with The Movers Institute. He has been closely
involved and is still instrumental in the development
of standards as a Commercial Moving Group
Councillor, and more recently, has been a Director
of the BAR board.
0ndersIdnd|ng Ihe b0s|ness
So why has Brian decided to be further involved in the
running of the company that is BAR Services? Brian is
already an incredibly loyal BAR Services customer
currently buying 100% of his packaging products
through BAR Services. Brian also thoroughly enjoyed
his role as a Directly Elected Director on the BAR Board
of Directors and although this was originally a two-
year contract Brian stayed in the position for four
years. Looking for a similar role, Brian saw the
opportunity to join the BAR Services Board as ideal.
As with most of Brians previous roles and as with all
of the existing BAR Services Directors, he will kindly be
giving his time voluntarily. Brian sees two signicant
and key contributions to his role on the board. Firstly,
he feels with his 30 years of experience he will be able
to shape and inuence policy for BAR Services that will
have a signicant benet to members in terms of
pricing and standards. Secondly, Brian wants to
understand the company and how it works; this way he
feels he will be better able to inuence and encourage
all Members to buy through BAR Services. This is
clearly something Brian is passionate about. I have
been a long and loyal customer of BAR Services and
this is because after years in the industry, I dont
believe Members can buy products of the same quality
any cheaper elsewhere, he says. As a cooperative,
BAR Services is the Members company and we should
be buying together. The more we buy together the
lower the prices and we all benet and it is my
intention to encourage members to this effect.
BAR Services feels it has a very bright future and that
with experienced, supportive and proactive directors
like Brian helping to nurture the company it can only
grow and expand. His experience in the eld is
undeniable and Miranda Hyder and Alison Cowie of
BAR Services hope Brian will spend many years
supporting them through his input on the Board.
For prices and availability, please
contact BAR Services on 01342 870087
or email sales@barservices.co.uk
8||un Hu|dmun cl Hu|dmuns Remcvu|s
Do you have any news to share with R&S readers?
BAR News
8||un Hu|dmun cl Hu|dmuns Remcvu|s
32
BAR News
Removals & Storage September 2013 32
CMG News
The Commercial Moving Group (CMG) is a dedicated group of companies
within the British Association of Removers that specialise in all aspects
of commercial relocations.
See you at Wychwood Park this month!
IHe Ccmme|c|u| Hcv|ng 0|cup |s |cck|ng lc|wu|d lc see|ng u||
Members later this month (30 September - 1 October) at Wychwood
Pu|k, CHesH||e lc| |ls Sem|nu| und 0c|l Evenl. 0ene|cus|y spcnsc|ed
by Basil Fry, the entire event has been organised to allow for
networking opportunities and practical industry guidance.
For more information, see www.barcommercialmovinggroup.co.uk
Suppc|led by:
Spcnsc|ed by:
www.pluscrates.com
Book now!
1 n|gHl 0c|l c| Spu c|
0c|l Lesscn Sem|nu|
& Dinner, B&B
2 n|gHls 0c|l c| Spu c|
0c|l Lesscn Sem|nu|
& Dinner, B&B
1 night Seminar &
Dinner, B&B
0c|l c| Spu c| 0c|l
Lesson, Seminar &
Dinner only
Seminar & Dinner only
0c|l 8ugg|es
160.00
275.00
145.00
75.00
50.00
30.00
Please note an additional 2.50
booking fee and 3.5% credit/debit
card fee will apply. Spa and golf
buggie numbers are limited.
To register your place, go to
www.bdrc0mmerc|d|m0v|nggr00.
c0.0k/|dIesI-news/evenIs/

Pu|lne|s p||ces uvu||ub|e cn
application by contacting
kev|n@c0mdnym0ves.c0.0k
All prices include VAT.
New guide to Commercial Moving
With a commercial relocation planning is
everything. Make sure your plans include a
professional moving company. Thats the message
of the new BAR guide to Commercial Moving which
is now available for all CMG Members to print and
distribute to the market.
The guide forms part of the CMGs mission of:
l1u:a|ia, ||: aa||:| a|eu| ||: :eaa:|:ial
moving process and about the benets for
customers to use CMG Members when moving
business premises by highlighting the ability of
CMG Members to manage and execute the
movement of goods from ofce and business
premises efciently, effectively and
professionally.
l|eae|ia, b: !! uali|, s|aa1a|1s as :ll as
the experience and professionalism of BAR
CMG Member when handling commercial
relocations.
l|ei1ia, |:le:a|iea |is, ,ui1:s, a1i::, |:a1:|
templates and information on how to nd the
nearest accredited CMG Member by redirecting
readers to the CMG website www.barcmg.co.uk
The guide was prepared and designed by BARs
Commercial department in collaboration with the
CMG Marketing council.
Download your copy from the Members area
Resources section of the BAR website or the CMG
website now!
Networking evening, with refreshments (with thanks to sponsors PHS Teacrate)
Morning: Golf or Golf Lesson or Spa (with thanks to Steel Storage who will be providing some of the Golf prizes)
Lunch: All participants are invited to the Halfway Hut for lunch (kindly sponsored by DKV).
Seminar: The CMG has arranged for an impressive line-up of speakers including:
Mi|aa1a Ma||ia, b\i 1|aiaia, ::|i::s. 1|aiaia, s::ih: |e ||: :eaa:|:ial aeia, s::|e|
ii:|a|1 |ill, u:li:|, ::|i::s aa1 lli.a|:|| |a|:|, |a||e 0|::a. 0M0 aa||:|ia, s||a|:,,
uai1 bua|ia,, 0Me1\ u1,:. i:e|| ea 0eaa:|:ial Me:| e| ||: \:a| !!,
ul\. l|:s:a|a|iea, ui. aa1 |i.:s
e|a Mi|:|:ll, llus0|a|:s aa1 0e|1ea l|illi, l|: 1:a:|a|:. |e 0M0 M:a|:|s :aa ia|e: ||:i| s:|i::
l:|:| 0a|||e, ::. 0ea|ia:1 aea:,-saia, au1i|s
b|iaa Mai1aaa, Mai1aaas i:aeals. 0ea|:|:a:: !!+ \:|is:|
Evening: Dinner (kindly sponsored by PlusCrates), awards and entertainment by Mike Farrell.
Monday 30 September
Tuesday 1 October
BAR News CMG News
Did you know that regular
advertisers in R&S Magazine
can qualify for a free banner on
the BAR website, PLUS your
company logo on The Industry
Magazine page.
If you take 5 or more display
spaces in any 12 issues, or
regularly advertise in the trade
section, you could qualify.
Call Sandra on
0117 957 5400 to register
your interest in extra,
free promotion
34
Features
Features
36
BAR News
Removals & Storage September 2013 36
CMG News
The Commercial Moving Group (CMG) is a dedicated group of companies
within the British Association of Removers that specialise in all aspects
of commercial relocations.
BAR Training News
Overseas Group News Overseas Group News
he 0verseds r00 (0} |s d ded|cdIed gr00 0I c0mdn|es w|Ih|n Ihe
8r|I|sh kss0c|dI|0n 0I kem0vers IhdI sec|d||se |n d|| dsecIs 0I 0verseds
re|0cdI|0ns.
An upduled gu|de lc 0ve|seus Hcv|ng |s ncw uvu||ub|e lc| u|| 00 Hembe|s, lHunks lc lHe Hu|d wc|k by SlepHen
0enn|ng, 00 Ccunc|||c|, cl Fcx 0|cup (Hcv|ng 8 Slc|uge) Lld und Jc Sw|nlcn, 8AR Hembe|sH|p 8 Hu|kel|ng Execul|ve.
Overseas Moving guide out now
The guide showcases the professionalism and
experience of OG Members, and the stringent
membership criteria they now have to meet, including
annual inspections and certication to BS 8564, FIDI
FAIM, or an equivalent approved externally audited
standard.
The logos of the BAR OG, BS8564 and FIDI FAIM
are displayed prominently on the cover of the guide.
The brochure also highlights the protection of
customer pre-payments, as all OG Members have to
belong to an Advanced Payment Guarantee scheme.
The guide contains regular links to the OG website,
www.baroverseas.co.uk, as well as a Top Tips section as
well as full information on issues such as payment,
insurance, packing and air freight.
Its available now from the BAR and OG websites for
all OG Members to print and distribute to their current
and potential customers.
If you are an OG Member, you are eligible to receive
hard copies of the guide which will be sent to your
Head Ofce free of charge!
Hembe|sH|p cl lHe 0ve|seus 0|cup cu||enl|y ccns|sls cl 55 0ve|seus
0|cup Hembe|s und 153 lnle|nul|cnu| Asscc|ules. Fc| mc|e |nlc|mul|cn
ubcul lHe 0ve|seus 0|cup p|euse v|s|l www.bdr0verseds.c0.0k
BAR News CMG News BAR Training News Overseas Group News
Olympics Monitor
BAR Training Services
Training from the Removals Experts
Funded Overseas Skills
A newly re-designed course to run over three days, this course
is aimed at people new to overseas removals or have limited
experience. The course is based at BAR Headquarters, Watford
with part of the course being held at a nearby Overseas
Removal Company, where a small tour of their operations will
be given to give the trainees an insight to the work involved in
international shipping.
Topics covered, Air freight, Shipping Cars, Imports & Exports,
Customs Regulations, Storage of Imports Shipments, Shipping
Containers, Types of Sea Shipments, Shipping Lines, Freight
Rates, Costing.
For additional places call the number
below for more information
Course Dates 2013
28th 30th October 2013 9.00am 17.00pm
Course to be held at BAR, Watford
This is a fully funded course by the Overseas Group
Council and each Overseas Group Member is allowed 1
free place.
To book Call: 01923 699484 or email: training@bar.co.uk
38
BAR News
Training News
8kk rd|n|ng 8erv|ces cdrry 00I d rdnge 0I Ird|n|ng c00rses I0r
rem0vd|s c0mdn|es. F0r m0re |nI0rmdI|0n 0n d|| c00rses, |edse g0 I0
www.rem0vd|sIrd|n|ng.c0.0k
Promotional Offer - Save 25%
Prevention of Physical Risk ( day)
Packing ( day)
Emergency Situations ( day)
Manual Handling ( day)
Fire Safety ( day)
Health and Safety Package ( day)
Fire Warden ( day)
Barometers & Clocks (1day)
Documentation ( day)
Commercial Packing (1day)
Export Wrapping (1day)
Container Loading (1day)
Fragile Packing ( or 1day)
Non Fragile Packing ( or 1day)

Writing a winning tender ( day)
Customer service training ( or 1day)
Train the trainer (2 days)
Safe and Fuel Efcient Driving ( day)
Vehicle Loading ( day)
Company Image and Customer Care ( day)
Risk Assessments ( day)
Manual Handling ( or 1day)
Health and Safety Awareness (1day)
Risk Assessments ( day)
Overseas Documentation ( day)
Painting, Picture & Mirrors (1day)
Piano Handling (1day)
Vehicle Loading Unloading ( or 1day)
Library Packing (1day)
Removals Essentials (1day)
Furniture Handling (1day)
Introduction to Estimating (1day)
Commercial Estimating (1day)
r|ver 0F0 m0d0|es: Driver CPC is a min of 7 hours so please conrm 2 modules at the time of booking
hed|Ih dnd 8dIeIy 000rses:
Ind0sIry 8ec|hc rd|n|ng:
ener|c 000rses:
*Book a course by the end of September, to take place in September, October and November and save 25% off our standard
Hembe| und ncn membe|s |ules. *p|euse qucle bcck|ng |el: SEPI25 wHen bcck|ng *p|cmcl|cn vu||d cn new bcck|ngs cn|y und exc|udes cpen ccu|ses
Fr|ces
he 8r|I|sh kss0c|dI|0n 0I kem0vers
rd|n|ng 8erv|ces |s dn dr0ved cenIre
I0r 0F0 dr|ver Ird|n|ng.

P|cless|cnu| L0v 8 PCv d||ve|s musl
complete 35hrs of periodic training every 5
years following their acquired rights or initial
CPC qualication and time is running out.
We know time is running out to get re-
qualied so have put on special open
courses just for you to get those last few
guys completed.
dy rdIes:
8Idnddrd members' rdIes:
985
8Idnddrd n0n members' rdIes:
1200
F|edse n0Ie d|| r|ces dre + k
JAUPT APPROVED
CENTRE AC00191
BAR News Training News
Commercial Estimating
A specially designed course for the commercial
estimator, expanding the knowledge of Estimating
in general. The course focuses on calculating
volume, methods for Estimating in the Commercial
environment, what to look out for and questions to
ask the customer. This course will make estimating
large ofce moves less daunting for the less
experienced estimator and includes a practical
exercise, where delegates will experience estimating
in a real time situation.
Why is volume imporlanl How do we calculale
volume Things lo be aware ol when eslimaling
lurnilure Lslimaling lhe amounl ol packing crales,
queslions lo be asked, melhod ol a sile viewing
What should be included in a commercial quotation,
practical exercise.
Course Dates 2013
11th October
BTEC in Removals
Management
The course can now be completed in 5 days meaning
less time away from your place of work!
Upon completion of the later exam, successful
students will be presented with a nationally
recognised BTEC qualication.
Course Dates 2013
Coming Soon
1,675 + VAT p/p (BAR Member) 199 + VAT p/p (BAR Member)
Library Packing & Removals
985 + VAT (BAR Member)
Course Dates 2013
Coming Soon
Brand new course designed, based on member
feedback aimed at training operative foremen,
packers and estimators in the methodologies
for packing and removing libraries and
extensive ling systems
BARTS 2013 Training Dates All courses taking place at BAR Watford
Did you know that BARTS can deliver
all training onsite at your premises?
Please visit www.removalstraining.com and
see all of the different training sessions, workshops
and courses we provide, as well as the Removals
Apprenticeship Scheme and Online E-learning.
We can also tailor training programmes to t your
individual business needs.
Call BARTS on 01923 699484.
NEW for 2013!
NEW for 2013!
BTEC Award in Practical
Estimating
This 2 day course is practically based and is designed
to teach students the art of estimating as well as face
to face sales techniques, covering topics such as:
Quanlily assessmenl made easy lnslruclor wilh 27
years experience in eslimaling 8esl praclice - survey
lo reporl lo quole Conldence in sales & eslimaling
Underslanding lhe imporlance ol communicalion
545 + VAT p/p (BAR Member)
Course Dates 2013
24/25th September
Course to be held at BAR, Watford
*promotion valid on new bookings only and excludes open courses
40
BAR News
Training News
8kk rd|n|ng 8erv|ces cdrry 00I d rdnge 0I Ird|n|ng c00rses I0r
rem0vd|s c0mdn|es. F0r m0re |nI0rmdI|0n 0n d|| c00rses, |edse g0 I0
www.rem0vd|sIrd|n|ng.c0.0k
Driver CPC Dates for your diary
07.10.13 Watford* Manual Handling Preventing Physical Risk
04.11.13 Hull Manual Handling Preventing Physical Risk
05.11.13 Hull Packing Vehicle Loading
07.11.13 Watford* Safe and Efcient Driving Emergency Situations
02.12.13 Southampton Safe and Efcient Driving Emergency Situations
03.12.13 Southampton Risk Assessment Company Image and Customer Care
07.01.14 Edinburgh Manual Handling Preventing Physical Risk
08.01.14 Edinburgh Safe and Efcient Driving Emergency Situations
09.01.14 Watford* Risk Assessment Manual Handling
09.01.14 Watford* Risk Assessment Manual Handling
15.01.14 Exeter Manual Handling Preventing Physical Risk
16.01.14 Exeter Safe and Efcient Driving Emergency Situations
21.01.14 0|usgcw Puck|ng veH|c|e Lcud|ng
22.01.14 0|usgcw R|sk Assessmenl Ccmpuny lmuge und Cuslcme| Cu|e
06.02.14 Bristol Packing Vehicle Loading
07.02.14 Bristol Risk Assessment Company Image and Customer Care
13.02.14 Nottingham Manual Handling Preventing Physical Risk
14.02.14 Nottingham Safe and Efcient Driving Emergency Situations
10.03.14 Maidstone Packing Vehicle Loading
11.03.14 Maidstone Manual Handling Preventing Physical Risk
13.03.14 Watford* Safe and Efcient Driving Emergency Situations
14.03.14 Watford* Manual Handling Preventing Physical Risk
14.04.14 East Sussex Packing Vehicle Loading
15.04.14 East Sussex Manual Handling Preventing Physical Risk
dIe L0cdI|0n N0d0|e 1 N0d0|e 2
F0r I0rIher |nI0rmdI|0n dnd I0 b00k cd|| 01923 699 497 0r emd|| Ird|n|ng@bdr.c0.0k
Fr|ces

guys completed.
dy rdIes:
8kk Nembers 107
h0n members 135
* Watford rates BAR members 87,
Non members 105
JAUPT APPROVED
CENTRE AC00191
Fr|ces

guys completed.
dy rdIes:
8kk Nembers 107
h0n members 135
* Watford rates BAR members 87,
Non members 105
JAUPT APPROVED
CENTRE AC00191
BAR News
JAUPT APPROVED
CENTRE AC00191
JAUPT APPROVED
CENTRE AC00191
Industry News
European News
Register in time for Ecotaxe!
BAR Afliate DKV Euro Service, a leading service provider to the transport and logistics industry, reminds
u|| 8AR Hembe|s cl lHe need lc |eg|sle| |n l|me lc| lHe |uuncH cl F|encH Ecclux syslem (`Eccluxe).
This new environmental Truck Tax, which will start
throughout France from 1 October 2013, applies to vehicles
over 3.5 tons, which represents between 200,000 and
250,000 non-French vehicles. These vehicles will be charged
on approximately 15,000km of motorways and national
roads. All companies working in the Removals and Storage
industry and regularly transporting through and within
France need to register before 1 October for a new On Board
Unit to maintain efcient and protable business
operations.
All vehicles affected by the new French laws that apply for
Ecotaxe have to be equipped with a certied satellite-based
On Board Unit. DKV Euro Service provides its customers with
a new DKV Box in order to adhere to this. This DKV Box will
handle post-payments for both toll systems in France (TIS
PL and Ecotaxe).
The nes of using the national roads from 1 October
without a certied Ecotaxe box are as follows: a ne of 750
will apply for the rst time, if it happens again a ne of
1,500 will be imposed. No other means such as cash or
cards can be used to pay for the Ecotaxe.
Since ordering and installing new On Board Units will
require planning, DKV Euro Service is urging transport and
logistics companies to register as soon as possible at one of
the Certied Tax Collectors appointed by Ecomouv, such as
DKV Euro Service, to ensure timely delivery of the new On
Board Units.
Advantages of registering with one of the ve Certied Tax
Collectors such as DKV Euro Service is that companies will
be able to apply for the post-pay scheme and that discounts
of approximately 10% will be provided on the applied levy.
Registering at DKV, which supports the industry, among
others, in cost management, compliance and operational
excellence, also offers all the benets of extensive reports
and services that DKV has to offer as well as all nancial
data within one invoice, so there are no additional
administrative tasks to perform.
More information and registration for the new DKV Box and
Ecotaxe can be found at: www.dkv-ecotaxe.com
Europe consults on Driver CPC changes
The European Commission has opened a
consultation about Driver CPC, ten years since the
original legislation was introduced by the EC in
July 2003. The Commission says that it wants to
assess how effectively the Directive has met its
objectives and what specic action and measures
may need to be adopted to improve its effectiveness.
The EC needs to prepare for possible follow-up
action and needs to assess what next steps,
including a possible revision of the Directive, ought
to be taken. The Freight Transport Association
(FTA) stated that it felt it was the right time for the
review, adding that based on the experience of its
members, improving Driver CPC legislation would
be a positive step at this stage for the freight
industry, helping ensure the continuous
professional development of drivers. Nevertheless,
James Firth, FTAs Head of Road Freight and
Enforcement Policy, warned: We do need to be
careful, however, not to fall into the trap of looking
to the Commission to solve problems through
regulation, and thus constraining the exibilities
of responsible operators who are already using
Driver CPC to good effect.
In fact, the Road Haulage Association (RHA) in
the UK has launched its own review of Driver CPC.
In the medium term, the UK has an opportunity
to help lead the debate about how the EU Directive
can be improved so that it is better suited to the
industry and uses modern training technology,
the RHA said.
The RHAs review will highlight examples of
progressive implementation by hauliers; and how
UK regulators can help hauliers and trainers to
take a exible, targeted approach to Driver CPC
training. The RHA is also considering strong calls
from members for new regulation around the idea
of requiring annual training something the RHA
pressed for unsuccessfully when the new rules were
introduced and to stop drivers doing the same
course up to ve times, as a tick-box exercise.
43
Industry News
European News
We would like to
hear from you
Our companies sole purpose
since its inception in 1977 is to
serve the membership to
supply good quality, innovative
packaging products at low
prices. This is achieved by buying
jointly on your behalf and
passing on the discount achieved
from this bulk purchasing power!
As a Member, we should be your
preferred supplier but are we?
For many of you the answer will
be yes but for those of you that
say no then we would like to
know why and what we can do
to change that? Your feedback
is important so please ring us on
01342 870087 or you can
simply email
sales@barservices.co.uk
We look forward to
hearing from you.
As the No.1
provider of
packaging to
the moving
professionals,
we would like to
be your preferred
supplier -
If we are not,
please tell us
why.
Industry News
European News
New guide to
French lorry tax
If you want to know more about the French
Truck Tax (see article above), Frances road
transport association, the FNTR, has published
a useful guide in English to the French Truck
Tax, or TPL (taxe poids lourds) which begins on
1 October 2013.
The guide for operators and drivers is
available at www.fntr.fr/sites/default/les/
depliant-taxe-pl-fntr-ang.pdf
The spectrum of products and services of the trade
fair covers all areas of furniture logistics and moving,
including vehicle technology and accessories for
transportation and logistics as well as IT, software
and services in the areas of nance, security,
marketing and company management.
One of the highlights of this year will be the
traditional Fair Party on the 19 September, with free
food and drinks for all guests!
Another much anticipated part of MLo, is the
Innovation Awards Show. Outstanding new products
and services will be in the running for the Innovation
Award 2013. Three new products and services on
display at the exhibition will be chosen by a high-
class jury and awarded with the trophy on the Friday.
Visitors can buy a ticket onsite for 14, or online
for 9.
Kassel is located in central Germany and has
excellent road and rail connections. All major
German cities can be reached in under four hours by
ICE high speed train. From Kassel-Wilhelmshhe
train station there will be a free shuttle service to the
fairgrounds and back every 30 minutes.
For more information, see www.moelo.de
Preparing for MLo 2013
MLo, the international trade fair for New Furniture
Logistics, Movers and Service opens its doors in
lusse|, 0e|muny l|cm 19-21 Seplembe| lH|s yeu|.
Hungarian warning
FEDEMAC has received information that there are
quality issues with On-Board-Units (OBUs) which
are currently being offered to hauliers to pay the
Hungarian toll which entered into force on 1 July
this year.
In particular, there is apparently no interface
between the OBU and the central system of the
Hungarian Motorway Authority and it is not
possible to programme key data such as the
number of axles, which are necessary to pay the
toll.
FEDEMAC is recommending that removers
exercise caution when buying OBUs and work
only with the so-called pre-purchased ad-hoc
tickets. The toll tariff for all vehicles liable to pay
toll charges is based on the distance travelled,
vehicle type, emission class and number of axles.
BAR Members may want to contact BAR Afliate
DKV Euro Service who provide an alternative
solution: the DKV Card, an all-round fuel card
rather than OBUs for Hungary. For more
information, see www.dkv-euroservice.com
Catalonia
plans truck tax
from 2014
The regional government of Catalonia in Spain
has said it plans to introduce a Eurovignette
road tax for vehicles over 12 tonnes in the
second half of 2014.

The tax will apply to the C-25, also known as
the Eje Transversal or Eix Transversal in
Catalan, which is one of the main routes from
Spain to France. According to the Catalan
government, between 2,500 and 3,000 lorries
use the recently widened motorway each day, or
up to 25% of total trafc.
The level of road tax payable has not yet
been determined. The Catalan authorities may
also extend the tax to other roads later.
Coming hard on the heels of proposals for
new tolls in the Basque Country, Spanish road
transport association Astic criticised the
measure and said it would contribute to the
fragmentation of the Spanish market. The
transport sector needs a scal and regulatory
framework that avoids distortions and new
taxes, Astic said.
Spains national government in Madrid has
said it has no plans to introduce a Eurovignette
tax.

MoLo
www.moelo.de
19.-21. Sept. 2013
in Kessel
BAR News
Olympics Monitor
BTEC Award in Practical
Estimating
This 2 day course is practically based and is designed
to teach students the art of estimating as well as face
to face sales techniques, covering topics such as:
Quanlily assessmenl made easy Instructor with 27
years experience in estimating Best practice - survey
to report to quote Condence in sales & estimating
Understanding the importance of communication
545 + VAT p/p (BAR Member)
Course Dates 2013
24th September
31st October
Course to be held at
BAR, Watford
NEWLY
IMPROVED
for 2013!
Industry News
European News
The fuel rebate system, announced by Minister
Michael Noonan in the December 2012 Budget,
commenced on 1 July 2013. However, FTA said that a
system for registering with the Revenue has yet to be
implemented and is unlikely to be in place for some
months yet, with the expected rst payment to freight
and bus operators not being made before January
2014.
The association is encouraging its members to
implement processes now, making sure that they have
the correct paperwork, systems and processes in place,
so that they are able to take advantage of the rebate
as efciently as possible.
FTA Ireland also understands that the commercial
diesel rebate is only applicable to those who possess
an Operators Licence.
These operators are being encouraged to accurately
record fuel usage for each vehicle from 1 July 2013,
and to make sure that they have in their possession
legitimate proof of purchase. Claims may only be
made in respect of auto-diesel that is purchased in
the country by the qualifying road transport operator,
either in bulk or by means of a fuel card approved for
that purpose by Revenue.
Irish fuel rebate
With the commercial diesel rebate now in operation within the
Republic of Ireland, Freight Transport Association (FTA) Ireland is
encouraging freight and bus operators to have their plans,
administration systems and process in place to help them to reap
the rewards of the system.
FEDEMAC
directory now
available
The new FEDEMAC printed directory, listing
movers belonging to each of the European
national associations as well as details about
other membership categories, has been
published and distributed.
The online version of the directory is
available at www.fedemac.eu
Auditors slam
modal shift
programmes
The EUs Marco Polo programmes, aimed
at shifting freight away from the roads,
have been ineffective and should be
discontinued, according to a damning new
report from the European Court of Auditors
(ECA).
To put it simply, the programmes were
ineffective as they did not meet the targets,
little impact was achieved in shifting
freight off the roads and there were no data
to assess the achievement of the policy
objectives, said Ville Itl, the ECA
member responsible for the report.
Since 2003, the Marco Polo I and II
programmes have nanced transport
service projects designed to shift freight
transport from road to rail, inland
waterways and short sea shipping.

Did you know that regular advertisers in
R&S Magazine can qualify for a free banner
on the BAR website, PLUS your company
logo on The Industry Magazine page.
If you take 5 or more display spaces in any
12 issues, or regularly advertise in the trade
section, you could qualify.
Call Sandra on 0117 957 5400
to register your interest in extra,
free promotion
47
Industry News
European News
48
Features
TUPE or not TUPE...
The Government on 17 January 2013 issued a
consultation on a number of proposed changes to
the 2006 Regulations.
Amongst the most signicant changes was the
proposal to repeal the regulations relating to a
service provision change which deals with the
transfer of a contract which is performed by one party
and is then brought in-house or awarded to another
contractor.
This may happen where the Council or Housing
Authority end a contract with one removal company
and provide that work to a new contractor. In this
instance it could be argued that a service provision
change has occurred and any affected employees will
transfer to the new contractor.
The consultation concluded in April 2013 and it was
expected that the Government would publish details
of the proposed changes by 5 July 2013.
Unfortunately the employment minister has
delayed the release of this information until
September, casting doubt on whether the changes
will be implemented by October 2013 as previously
proposed.
The proposed changes are likely to include the
following:
8erv|ce Fr0v|s|0n 0hdnge
The 2006 Regulations introduced a second strand to
the denition of a TUPE transfer which intended to
bring most service provision changes within the scope
of TUPE. However these changes have been criticised
for going above and beyond the rights imposed by
European legislation as well as creating extensive
litigation.
The proposed changes will remove service provision
changes from the regulations.
Within the consultation the Government sought
views on whether any provisions of the earlier case
law on TUPE 1981 should be reversed. It is therefore
unclear what provisions will apply when the
Government introduce these changes.
The changes are likely to cause confusion for
businesses that have or may now be entering into
contracts with the assumption that TUPE may well
apply. In these circumstances companies could nd
themselves with the increased burden of unexpected
redundancy costs. However the Government proposes
that the changes will have a long lead-in period which
may provide added protection.
Em|0yee ||db|||Iy |nI0rmdI|0n
Currently, the outgoing contractor/business (the
transferor) is required to supply the new contractor/
business (the transferee) with employee liability
information not less than 14 days before the transfer.
Such information includes all details relating to the
employees terms and conditions of employment along
with any disciplinary, grievances or claims that may
have been invoked by the employee. Failure to provide
this information would allow the transferee to present
a claim against the transferor with the employment
tribunal having the power to award compensation for
a sum not less than 500 per employee.
The proposed changes will repeal these requirements
whilst making it clear that a transferor should disclose
James Lomax, Backhouse Jones
IHe I|unsle| cl unde|luk|ngs (P|clecl|cn cl Emp|cymenl) Regu|ul|cns 2006 (`2006 Regu|ul|cns) Huve
been in place for a number of years and have affected many businesses including the removals industry.
The Regulations relate to a situation where a business, part of a business or contract is to transfer to a
new bus|ness/ccnl|uclc| und p|clecls un emp|cyees ||gHl lc emp|cymenl.
By James Lomax, Solicitor, Backhouse Jones
Features
information to the transferee where it is necessary for
both parties to meet their obligations to inform and
consult the affected employees. In removing the need to
supply certain information within a required time scale
the process and ow of information between the two
parties has the potential to be a lot smoother.
However it is yet to be seen whether punishments
will be put in place for failing to provide adequate
employee information which prevents the transferee
fullling its obligations to consult the affected
employees.
0hdnges I0 Ierms dnd c0nd|I|0ns
The current provisions under the 2006 Regulations
make it unlawful for a transferor to change an
employees terms and conditions unless the changes
are an economic, technical or organisational reason
entailing changes in the workforce.
In response to the consultation, parties have
requested a provision to be put in place to allow for the
harmonisation of terms and conditions of employment,
to place a transferring employee on the same terms and
conditions as current employees and prevent a two-
tier workforce.
The Government has indicated that such changes
would be incompatible with European legislation.
The proposed changes will introduce new legislation
restricting the changes if they are by reason of the
transfer as well as introducing specic legislation giving
the right of the transferor and the transferring employee
to vary the terms and conditions of employment by
agreement.
0Iher chdnges
Other changes will include further protection against
dismissal for a transferring employees, conrmation
that entailing changes in the workforce will include
changes to the workforces location and enabling the
transferee to consult with the transferring employees on
collective redundancies prior to the transfer.
00nc|0s|0n
Whilst we still await full details on the proposed changes
to TUPE, the Government hopes to provide a simple and
clear process for businesses that may be affected by the
regulations. These regulations are unlikely to have any
impact on the one-off contracts usually associated with
the removals industry. However those companies who
have contracts with businesses, councils or housing
authorities to provide work on a regular basis may be
affected by TUPE and will need to aware of these
changes. It is essential for businesses entering into a
contract between now and October, or until further
information is published by the Government, to clarify
the implication of TUPE.
Those businesses will also be affected by the lead in
periods that the Government seek to impose in
repealing the service provision changes and therefore
advice should be sought at an early stage in the
event that a business is concerned about the effect
of TUPE.
The changes are likely to

cause confusion for
businesses that have or
may now be entering into
contracts with the
assumption that TUPE may
well apply.

00nIdcI InI0rmdI|0n:
Backhouse Jones are specialists in
logistics and transport law and are
members of the BAR Approved
P|cless|cnu| Adv|se|s Pune|.
For all related enquiries or for any other
employment matter please contact James
Lomax, Solicitor, on 08450 575 111 or
email jdmes.|0mdx@bdckh00ses.c0.0k
50
Features
Moving forward
in Bulgaria
R&S: One year on from the establishment of the
Bulgarian Movers Association, what are your main
priorities now?
Stefan Dimitrov: The BMA has been fortunate to
receive a lot of help from BAR and from FEDEMAC.
Stephen Vickers in particular has been a strong
supporter of the Association, and BAR has kindly
agreed that we can use their documentation. In
effect, this has meant that we have not had to
reinvent the wheel, and our members are making
good use of the Terms and Conditions. We havent
had to change a single word of the T&Cs.
We currently have 12 very enthusiastic member
companies, all of whom are national and
international removal companies from Bulgaria. Just
like the BAR, we are focused on elevating the
reputation of the profession, setting minimum
standards, and educating the public and our
members. We have our own set of Golden Rules for
members to abide with, and our own badge, and we
want clients in Bulgaria to start to look for the badge
when choosing a mover like the BAR! Our
members also make an effort to inform the public
about the benets of using a BMA member and to
raise the expectations of their clients. There is a lot of
educational material on our website,
www.bulgarian-movers.org, and on our members
sites.
We are not an exclusive club; our annual
membership fee is low as we want to be affordable to
the father-and-son removal companies in Bulgaria,
to help as many people in the market as possible and
to promote the profession.
One of the problems we face in Bulgaria is that the
public, and even many removals companies
themselves, use the Turkish word hamali to describe
the removals business. This is a bit derogatory and
not quite right! Its used to describe porters and
carriers, for men going to market. At the BMA, its a
real priority for us to nd a better word and improve
our reputation.
We meet on the second Monday of every month.
The next step for us is to go to Bulgarias
Ombudsman General to win formal approval for our
Terms and Conditions. Because they are the same as
the BARs, were condent that we have a very strong
case. Itll be an important milestone for the BMA.
R&S: How has the Bulgarian removals market
developed since the fall of the Iron Curtain and since
joining the European Union?
SD: Most private companies in Bulgaria were
nationalised in 1948, and all the private removals
companies were merged into one large state-owned
removals rm.
Unusually for the region, Bulgarians were allowed
to own their own apartments, but the real estate
market was completely frozen and very few moves
took place. There were almost no international
moves, except for embassies, which were carried out
by foreign companies, especially Greek companies
from Thessaloniki.
After November 1989, when the Iron Curtain fell,
the state restored freedom of enterprise and allowed
private companies again. Our own family business
began when my mother left the state freight
forwarding company and starting acting as an agent
in 1990. Subsidiaries of the major international
companies started arriving in Bulgaria in the early
1990s. From around 1996 to 1997, many more
Bulgarian removal companies also started operating,
as the real estate market got busier. Many students
began serving the market with imported vans, and
some of those small companies have gone on to
become important nationwide movers.
From 2004 to 2009, there was a real estate market
boom. Bulgarians began to move away from their
parents, and there was a lot of migration into the
three big cities of Soa, Varna, and Plovdiv. Banks
were also more relaxed about providing mortgages.
There was also an international side to this boom.
Bulgaria joined the EU in 2007, and at about the
same time many foreigners became interested in
buying property in the country, which has an
attractive climate with a hot summer and a cold
winter, plus the Black Sea coast, mountains, lakes,
and lots of cheap rural property to buy and restore.
I would say that about 80% of foreign purchasers
were British, who ocked to the country from around
2005 to 2007. This was very positive for international
removal companies, and for many BAR Members
who I am sure remember this peak!
The Bulgarian Movers Association (BMA) was
established one year ago. R&S caught up with
Stefan Dimitrov, BMA Chairman and Partner and
MD of Matrix Relocations, to talk about the dramatic
transformation of the removals market since the fall
of the Iron Curtain twenty years ago.
Features
R&S: What have been the effects of the crisis since
then?
SD: The crisis hit Bulgaria in 2009. Banks withdrew
credit, lots of Brits left, often abandoning their
properties in the process, and lots of international
removal companies closed their operations or went
down to just one or two-men shows.
One particular problem we have faced since then is
that many people who were made unemployed when
the construction bubble burst have used their vans to
enter the domestic removals business. Some even tried
international removals, to Slovakia, Austria and the
UK, but thats a much more demanding business and
unsurprisingly it didnt work out for them. But the
domestic market became much more difcult because
of these new entrants.
R&S: Is the commercial moving sector providing
any opportunities?
SD: Until 2004, most companies tended to work out of
apartments and old government buildings, but a lot of
commercial property was built during the
construction boom, and there is now a lot of space
available and rents have come down a lot.
Of course, that is a good opportunity for the more
developed and advanced removals companies. To
complete a move over the weekend and guarantee that
a client can use the ofce on Monday, you really have
to know your stuff, your planning and colour coding.
It is becoming a competitive market and
unfortunately a number of commercial removals are
being carried out at below cost just to keep an
important client happy or to win new business.
On the bright side, many young Bulgarians are well
educated and multilingual, and the big
multinationals are beginning to notice this.
Companies such as IBM, HP, SAP, Coca Cola and
many foreign banks are now using Bulgaria as a
nearshoring centre, transferring their customer service
operations for example from India to Bulgaria.
Hundreds of Bulgarians are now involved in customer
service for the UK and Germany. This is providing an
increasing level of work for professional removers to
relocate trainers and managers here.
R&S: Has self-storage come to Bulgaria?
SD: Not yet. Most Bulgarians tend to rotate furniture
from their apartment in the city to their country
house, so there is no real demand. Old sofas get a
second life in the country. The people who do move
from city to city tend to be young, without much
furniture.
Self-storage requires a big initial investment and I
dont expect to see a lot of greeneld self-storage
activity. When it happens, operators will probably
prefer to transform old factories and warehouses.
R&S: Can you tell us a little about the VAT rules?
SD: VAT is 20%, which is an acceptable level compared
to Greece! However, the VAT threshold is around
25,000, a lot lower than in the UK, and I would
estimate that 70% of removal companies here are not
registered for VAT.
Another problem is that a lot of movers dont always
pay their social security expenses. At the BMA, all
members have to pay the social security of their
employees, register their transactions properly and use
proper accounting. Being members of the BMA shows
customers that we are legitimate companies and play
by the rules.
We also require members to be stricter about Health
and Safety. Removal companies in Bulgaria tend to
use second hand vehicles from other European
countries and only invest modestly in their eets.
Brand new vans are a rare privilege. However, BMA
members have to abide by strict maintenance
standards.
R&S: How important is it to offer customers
insurance?
SD: We discussed insurance at the most recent
meeting of the BMA. Along with Health and Safety, its
one of our main priorities.
In Bulgaria, a transport company is liable for all
damage to goods being transported. By using the
BARs Terms and Conditions, we can limit our
liability, offer insurance and factor this into our price.
I would estimate that 90% of movers still dont realise
this and dont provide insurance.
At the end of the day, its in the interest of the
customer, and in the interest of removals companies
to minimise their risks. The BMA is opening a
discussion about providing insurance because its one
of the best ways of raising standards in the industry
and improving public perception and our reputation.
As you can see, weve learnt a lot from BAR in our
approach, and I would like to thank the BAR and its
members for all their help. There are lots of
opportunities in Bulgaria, and I would like to invite
any colleague from BAR who nds themselves in
Bulgaria to come and meet us. We would be delighted
to entertain any BAR Member here!
After November 1989,

when the Iron Curtain
fell, the state restored the
freedom of enterprise and
allowed private companies
again.

he 80|gdr|dn N0vers kss0c|dI|0n w|||
h0sI FEENk0's enerd| kssemb|y Ih|s
yedr |n 80hd, 25-27 0cI0ber.
Lell lc ||gHl: 0g| l|uslev (lumu|| 0|een), Icdc| Pelkcv 8 0cycH|n HeHcv (lumu|| lc|ekl), vu|e|| Anun|ev (Hul||x
Relocations (Bulgaria), Arnaldo Righetti (FEDEMAC Immediate Past President), Dimitar Dishovski (Movex), Milena
0|sHcvsku (Hcvex), l||unu Z|ulu|evu (Cc|sljens (8u|gu||u), Slcyun Hu|kcv (8enlc), 0ec|ge Z|ulu|ev (Cc|sljens (8u|gu||u),
Stefan Dimitrov (Matrix Relocations (Southeast Europe) and Hristo Vassilev (DB Schenker (Bulgaria).
52
Features
New Member
Italian style from Euro UK Moves
Vittorio Gismondi, Director and European Trafc
Manager, says that Euro UK Moves specialises in
European and International moves, but also has a
healthy local moves business, with customers ranging
from people moving in and out of small ats in the
area to high end, seven-bedroom mansions of which
there are plenty in Surrey!
The Anglo-Italian team at Euro UK Moves started
out as subcontractors to other international removals
companies, rst helping out on small jobs and then
moving onto more challenging contracts over the
years as they expanded their skills and experience.
A reputation for high quality work has been the key
factor in the companys success, and joining BAR will
help support their reputation with the wider public.
Word of mouth has been our best advertising tool,
and it still brings in the work to this day, Vittorio says.
Our crew is very passionate about the job and people
like working with them. For them, its not about the
payslip at the end of the month, but about being
proud of what they do. Our customers sense that and
like working with them.
According to Vittorio, a joke and a laugh is always
there even after a long day at work. The team all have
a family-like relationship with each other. Its
something we encourage its good for business and
makes for happy, motivated workers, he told R&S.
We like to say that we combine Italian charm with
English precision!
00re b0s|ness
Its a recipe that has led to healthy growth for the
business over the last ve years. Vittorio says that
international private and trade moves represent
around 60% of work, while the company has also
developed a long and short-term storage business.
Euro UK Moves has also set up a ne art line of
business and has already secured some leading local
galleries as clients the largely Italian team has art
in its blood!
Vittorio himself has been working in the industry
since 2003, after starting in a small local removals
company in North West London. After ten years in the
business, he says hes extremely proud of the success of
his team in todays difcult market conditions.
That success is not all down to luck and charm.
Vittorio is a self-described gadget fanatic, and is always
on the look out for new technologies to help the
wheels of business run more smoothly. My business
partner loves all the more mundane stuff such as
administration and number crunching, while I am
Eu|c ul Hcves 0|cup, u dcmesl|c und |nle|nul|cnu| |emcvu|s und slc|uge ccmpuny bused |n Slu|nes,
Surrey, has joined BAR, ve years after the rm started operating in November 2008.
(Lell lc R|gHl) v|llc||c 0|smcnd|, Lu|se||u H|g||c|unzu (F|nunce Hunuge|), lev|n 0ewu| (0pe|ul|cns) und 8|unc (Eu|c-ul mcves llu||un lc|emun).
Features
more into technology and strategy, so the partnership
works very well! Vittorio says.
Euro UK Moves has already begun to feel the
benets of BAR membership. Since we have become
BAR Members, we have been contacted by various
other Members and by private customers mentioning
the Association. Everyone seems to be aware of the
standard of service that a BAR Member can offer. Its a
very exciting time for us.
We like to say that we

combine Italian charm
with English precision!

E0r0 0k N0ves r00 |Id
Unit B Renshaw Industrial Estate
Mill Mead, Staines
e|. +44 (0} 01784 558565
www.e0r0-0km0vesgr00.c0.0k
|nI0@e0r0-0km0vesgr00.c0.0k
Do you have a special story
for Christmas or New Year
to share with our readers?
Please submit your story and pictures to us for the ecember |ss0e
Email stories/pics to rdnds-ed|I0r|d|@dnd|yI|cdmed|d.c0m by 30th October
54
Features
Tax breaks for employee shares

Kath Parker of Wellers Accountants says that these
new rules make Enterprise Management Incentive
(EMI) a more attractive option than implementing
Employee Ownership.
EMI has proved to be a popular and tax-efcient
way of making sure that employees can benet when
a business is sold. Under the new EMI rules,
shareholders will be able to access capital gains tax
entrepreneurs relief (ER) and pay a at rate of just
10% instead of 28% for a higher rate tax payer. Plus,
where ER was only applicable if a shareholder held at
least 5% of the companies share capital, this has now
been relaxed and any shareholder can benet,
regardless of how many shares they own.
Not only could key employees pay just 10% tax on
the prots made on the sale of their shares, there is
also no real risk as they do not need to pay for the
shares until immediately before an exit event, Kath
explains. They simply have to have held their EMI
options, or the shares acquired on exercise of the
options, for a 12 month period.
For employers, as well as offering the shares to
attract and retain key staff, the amount equivalent to
the prots made on the exercise of the shares will also
be corporation tax deductible.
Em|0yee shdreh0|ders
The Government has also proposed tax breaks for the
employee ownership scheme that it is championing,
although this still looks less nancially attractive
than EMI.
From next April, the Government has set aside
50m each year to give businesses and employees an
incentive to adopt employee owned models, by
providing Capital Gains Tax (CGT) relief for those
who sell a controlling stake in a company to their
staff.
CGT relief could provide an incentive for owners to
sell some or all of their shares to an employee benet
trust. It could also allow the purchaser in those
circumstances the trustees to buy the proprietors
shareholding for a lower consideration than a third
party would need to give in order for the proprietor to
receive the same net proceeds.
In addition, the Government is proposing an
income tax and National Insurance Contribution
(NIC) exemption for employees of companies where
a signicant proportion of the company is owned by
a trust whose purpose is to benet its employees. This
would allow indirectly employee-owned companies to
pay their employees a certain amount per annum,
free of income tax and NICs. There would also be an
employer NICs exemption for the company.
Under the employee ownership scheme, in
exchange for giving up certain employment rights,
employees with Employee Shareholder Status will be
given the option of receiving shares in their
employers company worth between 2,000 and
50,000. Any prot on those shares will be exempt
from CGT when the shares are sold.
The scheme is entirely optional for employees and
employers. Employers can also choose to offer the
status to only new recruits.
However, nal amendments to the scheme have
made it less attractive for employers to implement,
Kath Parker says. These amendments include a
seven-day cooling off period, during which any
acceptance of employee shareholder status will not be
binding. Employers must also provide a written
statement with full details about the shares and the
rights they carry.
A new amendment also states that, after receiving
the written statement an individual must receive
independent legal advice the cost of which has to
be covered by the employer. Kath says this is to
ensure employees are given the opportunity to fully
understand the employee shareholder contract, the
benets and the risks involved. The cost of providing
this advice could run into hundreds of pounds for
each employee however and therefore prove too much
of a barrier for many employers thinking of offering
the status.
Although some employers may hope to attract key
staff by offering the status, the upfront costs of
providing this legal advice would outweigh the actual
risk and cost of unfair dismissal claims or losing the
candidate altogether.
In our opinion the proposal to apply
entrepreneurs relief to Enterprise Management
Incentive (EMI) share options is much better news
and a great option for qualifying companies.
In July, the government published guidance
designed to help companies move to the employee
ownership model. Model documentation can be
found at https://www.gov.uk/government/
publications/employee-ownership-company-model-
documentation
IHe 0cve|nmenl Hus p|cpcsed lwc new lux b|euks lc muke |l mc|e ull|ucl|ve lc| ccmpun|es lc luke up |ls
emp|cyee cwne|sH|p scHeme. Al lHe sume l|me, lHRC Hus u|sc exlended |e||el l|cm Cup|lu| 0u|ns Iux lc
disposals of shares acquired under the existing Enterprise Management Incentive scheme for delivering
share options to employees.
For employers, as well as

offering the shares to attract
and retain key staff, the
amount equivalent to the
prots made on the exercise
of the shares will also be
corporation tax deductible.

|s|I www.we||ersdcc00nIdnIs.c0.0k.
Features
Commercial Estimating
A specially designed course for the commercial estimator,
expanding the knowledge of Estimating in general. The course
focuses on calculating volume, methods for Estimating in the
Commercial environment, what to look out for and questions to
ask the customer. This course will make estimating large ofce
moves less daunting for the less experienced estimator and
includes a practical exercise, where delegates will experience
estimating in a real time situation.
Why is volume imporlanl How do we calculale volume
Things lo be aware ol when eslimaling lurnilure Lslimaling
the amount of packing crates, questions to be asked, method
ol a sile viewing Whal should be included in a commercial
quotation, practical exercise.
*promotional offer on new bookings
only and excludes open courses
Just 199 + VAT per person
NEW
for 2013!
Course Dates 2013
11th October
Course to be held at
BAR Headquarters,
Watford between
9:00am and 17:00pm
Industry News
European News
People News
Robinson moves up at Anglo Pacic
After joining Anglo Pacic three
years ago, Charlie has spent the past
two years in the Shipping
Department and will now be
responsible for all freight that
comes through the business in
London.
Bath-born Charlie says this
market is extremely competitive,
especially with the internet allowing
newcomers to the industry to sell on
price alone. Our mission is to
maintain market share, not only
through competitive pricing but
also by offering a superior service
supported by our on-going
commitment to a unique Money
Back Guarantee for trade shippers.
From the beginning of July, Charlie Robinson has taken on the role of Shipping Manager at Anglo Pacic.
Crown promotes Steve Slade
Steve Slade, who has worked for Crown Worldwide
Group for over twenty years, has stepped up to the
new role of Group Quality and Risk Systems
Manager to achieve Crowns vision of delivering
uniform customer care.
Since the adoption of quality management
systems designed to ensure the needs of customers
are met through ISO 9001, delivering compliance
and quality across the group has been a focus for
Crown. Steve has spent 18 months developing this
new role having spotted a gap in Crowns global
procedure management. He is tasked with
ensuring the companys processes, policies and
procedures are consistent in every location and
ofce around the world.
Steve was gifted an extended holiday this year in
recognition of his 20 years of service and took up
the new role on his return.
Burke Bros
moving fast
Josh Burke of Burke Bros qualied for the under
23s National British Cycling time trials in June
this year and came a creditable 22nd at his rst
attempt in the televised time trials.
Josh, aged 20, has been riding for
Wolverhampton Wheelers since the age of 16.
With support from Burke Bros in
Wolverhampton, Josh is able to attend cycling
races and training when possible during the
week.
Alongside his cycling, Josh spent a period of
time furthering his knowledge with Burke Bros
agents in Melbourne and Sydney in Australia.
When he returned back to the UK, he passed his
BTEC intermediate Practical estimating course
in Watford.
Do you have any
news to share with
R&S readers?
57
Industry News
58
BAR News
People News
Diary Dates
BAR AREA MEETINGS 2013
East Anglia Area
Contact: Andrew Pearson
01362 853777
andrew@apakmove.co.uk
East Met Area
Contact: Paul Freeman
0800 413335
nealesremovals@btconnect.com
East Midlands Area
Contact: Andy Wade
01476 579210
andy@fnworldwide.com
September 25 2013
Kent Area
Contact: Tom Bourne
01797 228000
tomb@bournesmoves.com
Met Area
Contact: Julie Thompson
01932 410100
Julie@luxfords.co.uk
Northern Area
Contact: Alan Hoggin
0191 5491194
alan@harkersremovers.co.uk
September 18 2013
North West Area
Contact: Annette Harris
0161 6534455
annette.harris@anglopacic.co.uk
October 17 2013
Northern Ireland Area
Contact: Dominic Murray
02890 748588
Dominicmurray@coastways
-storage.com
September 10 2013
Scotland Area
Contact: Georgina Berry
01505 502220
georginaberry@btinternet.com
Do you have any Diary Dates?
Email them to: rdnds-ed|I0r|d|@dnd|yI|cdmed|d.c0m
Diary Dates
0 v|ew d|dry ddIes/evenIs, please log into `Hy8AR and click on the 0d|enddr/EvenIs
dnd 8kk 0d|enddr tabs where you can view full details including time, date, location and
agendas (when available).
0 v|ew dred m|n0Ies, please log into `Hy8AR and click on the 8kk kreds tab and then
one of the 15 areas listed. Minutes from past area meetings can be viewed and downloaded
(where available).

Southern Area
Contact: Peter Doman
01372 385985
peterd@basilfry.co.uk
South Western Area
Contact: Sue Christophers
01637 872529
sue@mjchristophers.co.uk
September 17 2013
Sussex Area
Contact: Miranda Hyder
01342 870087
Miranda@barservices.co.uk
Western Area
Contact: Ria Russell
01278 447099
ria@britannialanes.co.uk
September 10 2013 Brent Knoll
East Brent
West Midlands Area
Contact: Judith Bennett
01684 892236
judith@britanniabennetts.com
Yorkshire Area
Contact: Graham Puddephatt
0845 6021775
GrahamPuddephatt@reason-
insurance.com
September 19 2013
MET
BAR News
MET
60
BAR News
Memberships
Registered:
The following Members have
registered:
National & European Group
John Lomas Removals Ltd
Memb No: L057
Unit 13 Ridings Park
Eastern Way, Hawks Green
Cannock
Staffordshire
WS11 7FJ
Tel: 01543 574213
Web: www.johnlomasremovals.co.uk
Aussie Man and Van Limited
Memb No: A122
141 Acton Lane
Park Royal
London
NW10 7PB
Tel: 0203 4052000
Web: www.manandvan.biz
Additional Trading Names
Aussie Storage an ATN of Aussie Man
and Van
Memb No: A122
Aussie Removals an ATN of Aussie Man
and Van
Memb No: A122
National Afliate
Nationwide Transport Breakdown Services Ltd
Memb No: N914
Spencer House
Unit 3, Taylor Lane
Denton
Manchester
M34 3NQ
Tel: 0161 336 8752
Web: www.ntbs.co.uk
Smart Currency Exchange
Memb No: S967
1 Lyric Square
London
W6 0NB
Tel: 0207 898 0541
Web: www.smartcurrencyexchange.com
Applications:
BAR has received the following
applications for:
International Associates
Unigroup Worldwide HK Limited
Units 2612 1616, Level 26
Metroplaza Tower 1
223 Hing Fong Road
Kwai Chung
New Territories
Hong Kong
Web: www.unigrouprelocation.com
Additional Trading Names
Bishops Move Birmingham an ATN of
John Lomas Removals Ltd
Memb No: L057
Bishops Move Newcastle an ATN of Brown
and Illingworth Ltd
Memb No: B111
Resignations:
BAR is sorry to lose the membership of
the following companies whilst thanking
them for their support:
National & European Group
Mr Shifter Removals Ltd
Memb No: S012
JFM Moving Services Ltd
Memb No: M052
Abbey Removals & Storage (Perth) Ltd
Memb No: A104
International Associates
Aloha International Moving Services Inc
Memb No: A320
Premiere International
Memb No: P314
BAR Memberships September 2013
Any Member wishing to make any
comment regarding an application
should do so in writing to BAR Head
Ofce within 21 days of receipt of
this notication. Details of
membership applications in process
may also be found on the BAR
webs|le: www.bar.co.uk
Trade Services
Ireland Channel Islands
France
Scotland/Europe Isle of Man
Scotland and Islands
SHETLAND ISLES
IAN F REID
Removals & Storage
Units 5&6, Lower Blackhill Ind. Estate, Lerwick, ZE1 ODG
Regular nationwide service
!el. 0155 28 Fox. 0155 3515
Email: mail@ianreidremovals.com
This space is available
from just 33 a month
When booked as a mono unit
for a series of 12 issues.
62
Trade Services
Switzerland
Italy
Cyprus and Malta
Scandinavia
Trade Services
Greece
GREECE
by Road
&ITALY
EN
ROUTE
7 day transit time
Twice-monthIy departures
British Crews & ProfessionaI Service
HighIy recommended in Greece
00 44 1733 311 561 | enquiriesnomad.eu.com
www.nomad-internationaI.com
Europe Spain
UK Office: 01843 585055, sales@webbsremovals.com
Mallorca Office: 0034 971 693566, webbs@spain.cc
Trade website: www.william-worldwide-webb.com
Weekly Scheduled Service, Containerised Storage Depots
Holder of Spanish Transport Licence
for our Tranship vehicles
Unrivaled Infrastructure in Mallorca, Menorca & Ibiza
Excellent Rates, Payment in Euros or GBP accepted
Purely The Balearics, No Bull!
WEEKLY
REGULAR
-!,,/2#!
-%./2#!
-!).,!.$
30!).
&2!.#%
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0/245'!,
#90253
./27!9
Memb No: W001
TL: 01202 576514
FAX: 01202 574011
spa|o@wh|teaodcompaoy.co.0k
www.wh|tesmov|ogaodstorage.com
France - 8pain - FertugaI - ItaIy
weekl] 8ervice for the Trade. Call now for oest rates
Depots in Preston, Chester, Alicante, Nalaga
F880 01772 651570
Email. info@moversint.co.uk weo. www.moversint.co.uk
64
Trade Services
Caribbean
Dubai & Qatar
Gibraltar United Arab Emirates Israel
Korea Russia
For Sale
Worldwide
Trade Services
Africa Worldwide
Piano Specialists
Vehicle Tracking Specialist Services
www.sp-in.co.uk info@sp-in.co.uk
Tel: 020 8561 4321
Specialist
Installations
www.pianologistics.com
info@pianologistics.com
Tel: 020 8561 4321
Piano Logistics part of the AstonSpinks group
When it comes to piano transport,
use the pianists choice
Grand piano export packs
Crane 8 specialist stair crews
UK - Germany Weekly
London - Scotland Weekly
Piano tuning 8 casework repairs
Lifting solutions, from the unusual to the
down right awkward, we have the
equipment and expertise to deliver.
Heavy duty long reach HIAB crane's
London furniture hoist 8 gantry hire
Mini spider cranes 8 Stair climbers
We regularly transport and install:
Heavy stone work, Sculptures, Safes,
Complex artwork, large furniture etc
Specialist Services
Specialist Services For Sale
For Sale
66
Classieds
Removals & Storage September 2013 Removals & Storage September 2013
Trade Services Classieds
Are You Looking
To Sell?
We are looking to buy good quality
household moving and storage
companies in London and the
home counties.
Please call 07933 123 123 in full
condence for a quick decision.
Opportunities
Training
Advertising Deadlines
Sell it, Fill it, R&S it!
Please see the deadlines for the
|emu|nde| cl lHe yeu|:
Call Sandra on
0117 957 5400 for details
Iss0e 800k|ng krIw0rk
edd||ne edd||ne
Oct 18th Sep 24th Sep
Nov 17th Oct 23rd Oct
Dec 15th Nov 21st Nov
Jan 10th Dec 18th Dec

Trade Storage
Warehouse Containers
Abrahams (since 1865)
1 Crown Close, Bow, London E3 2JH
Tel: 020 8980 1937 Fax: 020 8980 3762
Email: info@abrahamscases.co.uk
www.abrahamscases.co.uk
2o0 :u || Wa|e|cue (a|:||.e, :c||a||e|
192 :u || ||||.a|
Bepc|e :ae & :|a|e - p|]Wccd/|||Wa||
A|| :ae. :crre|:|a| a|d rueur
Wanted
WANTED
250 Cu Ft Warehouse Containers
Any Quanlily, Condilion or
Location Considered
Call Edward Howard
07850 256886
For Sale
2002 Iveco tector sleeper cab
170 hp 3 container marsden
removal truck
12 Months MOT, 6 Months Tax
Tie Rails very clean
6995 + vat
Tel: 07730309699
Do you have a
special story for
Christmas or New
Year to share with
our readers?
Please submit your
story and pictures
to us for the
ecember |ss0e
Email stories/pics to
rdnds-ed|I0r|d|@dnd|yI|cdmed|d.c0m
by 30th October
Classied Rates
Sell it, Fill it, R&S it!
Your R&S |s lHe pe|lecl `veH|c|e
lc udve|l|se ycu|:
- Business
- Vehicles
- Vacancies
- And much more besides!
Classied Rates
S||ua||c| Va:a|| 2.1o pe| Wc|d (r|| 1o Wc|d,
Sa|e a|d wa|| 2.1o pe| Wc|d (r|| 10 Wc|d,
Bc/ed Ad.e|| 80 (pe| |||e :c|ur| :e|||re||e,
(P|:|u|e 20 e/||a,
Bc/ |uroe| 80
|cce ||e|| 280 (pe| 1,000 ||e|| upp||ed,
Ha|| pae rc|c o10
Ha|| pae :c|cu| O1o
0ua||e| pae rc|c 42o
0ua||e| pae :c|cu| o00
Ve||:|e a|e oc/ P||:e |e|a|ed |c :c||e|| a|d |/e
Call Sandra on
0117 957 5400 for details
For Sale
BAR News Classieds
68
BAR News

R&S September 2013

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Thomson Removals

rev up new Volvos

September 2013 Removals & Storage 19

Do you have any

September 2013 Removals & Storage 25

The changes are likely to

After November 1989,

We like to say that we

For employers, as well as

Você também pode gostar

R&amp;S September 2013

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R&amp;S September 2013

Enviado por

Direitos autorais:

Formatos disponíveis

Thomson Removals

rev up new Volvos

September 2013 Removals & Storage 19

Do you have any

September 2013 Removals & Storage 25

The changes are likely to

After November 1989,

We like to say that we

For employers, as well as

Você também pode gostar

R&S September 2013

R&S September 2013