2/10/2013

Eng. Adel Samir

What is an INTERVIEW?
By: Eng. Adel Samir 1

2/10/2013

Anatomy of a Job Interview

Interviewees Goals: Gather information & learn about the job, the organization, & impress interviewer enough to win the job

Types of Interviews
Screening Telephone DVC Face-to-face One-on-one Group Electronic Selection/Hiring One-on-one Sequential Serial Panel Group

Interview Settings
Telephone Home Office Face-to-face Office Restaurant Social Gatherings Airport Home

Questioning Techniques
Direct Indirect Stressing Examination/Testing

Interview Structure
Open Information exchange Closing Follow-up

Interviewers Goals: Look for indicators of expertise, competence, motivation, interest in the job, interpersonal/professional skills, personality & likability

What will be they looking for?

By: Eng. Adel Samir

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They will be looking for your:

Expertise & competence Motivation Interpersonal skills Decision-making skills Interest in the job Personality & likeability

Interviewers Concerns
Why should I hire you? What kind of person are you? What kind of employee will you make in our organization? Do you have a demonstrated & sustained interest in this work?

Do your credentials demonstrate that you are a purposeful individual who gets things done? Do you have a clear pattern of accomplishments? How much will you cost us? What havent you told us about yourself? What are your weaknesses? Will you be able to work with your supervisors & other employees in this organization? How long will you stay with us before you start looking for another
job?

By: Eng. Adel Samir

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Professional Interviewers Techniques

1. He will be sensitive to the candidate, respect his or her intelligence, & not act superior. 2. He will try to put the candidate at ease rather than create stress. 3. Following the initial icebreakers, he will state the objective of the interview. 4. He will try to get the candidate to talk as much as possible without drilling him or her with questions. 5. He will seek valid information & not interject personal opinions into the interview. He or she will be professional at all times. 6. He will know when & how to close the interview. This includes clearly summarizing the candidates interview statements so there will be no misunderstandings about what was communicated.

Its ALL about Communication!

The Communication Process

By: Eng. Adel Samir

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Interview Key Principles

Interview Dos & Donts

By: Eng. Adel Samir

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Interview Key Principles

Before the Interview
1. Identify & assess your strengths. 2. Translate your strengths into job-related language of accomplishments & benefits relevant to the needs of employers. 3. Be sure your communications are employer-centered rather than selfcentered. 4. Support your accomplishments with specific examples illustrating what you did. 5. Identify what you enjoy doing. 6. Know about your "field of dreams" by conducting research on important job-related issues. 7. Gather information about the organization & then interviewer(s). 8. Talk in the employers language.

Interview Key Principles

Before the Interview
9. Anticipate & prepare for questions. 10. Consider your response if asked an illegal question. 11. Practice the form & content of your responses. 12. Practice questions with a friend or tape recorder. 13. Prepare for different interview types & settings. 14. Expect several interviews with the same employer. 15. Be prepared for different questioning techniques. 16. Know how you communicate verbally to others. 17. Know how you communicate nonverbally to others. 18. Dress for success. 19. Prepare your telephone area (for phone interviews).

By: Eng. Adel Samir

2/10/2013

Interview Key Principles

During Interview Encounter
20. Arrive on time. 21. Treat everyone you meet as potentially important to the interview. 22. When waiting for the interviewer, do something that looks relevant to the interview & job. 23. Greet the interviewer properly. 24. Communicate positive behaviors during the first five minutes. 25. Wait to be invited to sit in a particular seat. 26. Keep your hands, arms, & elbows to yourself. 27. Sit erect & lean slightly forward. 28. Keep your feet on the floor. 29. Let the interviewer initiate the openers but take initiative in offering some of your own openers. 30. Be prepared to respond to initial small talk in an interesting & positive manner.

Interview Key Principles

During Interview Encounter
31. Answer questions with complete sentences & with substance. 32. Reduce your nervousness by practicing a few stress reduction techniques. 33. Focus on the interviewers needs. 34. Focus on exchanging useful information about each other rather than just on getting the job. 35. Emphasize the positive. 36. Turn potential negatives into positives. 37. Engage in positive nonverbal cues. 38. Be sure to ask questions. 39. Delay salary considerations as long as possible. 40. Delay accepting an offer until you can consider it. 41. Close by asking when to follow up.

By: Eng. Adel Samir

2/10/2013

Interview Key Principles

After the Interview
42. Record information about the interview for your future reference. 43. Send a thank-you letter. 44. Follow through with a telephone call when the decision date has passed.

Major Interview Sins

By: Eng. Adel Samir

2/10/2013

NEVER EVER
1. Arrive late to the interview. 2. Make a bad impression in the waiting area. 3. Offer stupid excuses for behavior. 4. Present a poor appearance & negative image. 5. Express bad, negative, & corrosive attitudes. 6. Engage in inappropriate & unexpected behaviors for an interview situation. 7. Appear somewhat incoherent & unfocused. 8. Inarticulate. 9. Give short & incomplete answers to questions. 10. Lack a sense of direction. 11. Appear ill or has a possible undisclosed medical condition. 12. Volunteer personal information that normally would be illegal or inappropriate to ask.

NEVER EVER
13. Emit bad or irritating smells. 14. Show little enthusiasm, drive, or initiative. 15. Lack confidence & self-esteem. 16. Appear too eager or hungry for the job. 17. Communicate dishonesty or deception. 18. Feel too smooth & superficial. 19. Appear evasive when asked about possible problems with background. 20. Speak negatively of previous employers & co-workers. 21. Maintain poor eye contact. 22. Offer a limp or overly firm handshake. 23. Show little interest in the company. 24. Talk about salary & benefits early in the interview.

By: Eng. Adel Samir

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NEVER EVER
25. Be discourteous, ill-mannered, & disrespectful. 26. Tell inappropriate jokes & laughs a lot. 27. Talk too much. 28. Drop names to impress the interviewer. 29. Appear needy & greedy. 30. Close the interview by just leaving. 31. Fail to talk about accomplishments. 32. Doe not ask questions about the job or employer. 33. Appear self-centered rather than employer-centered. 34. Demonstrate poor listening skills. 35. Seem not too bright for the job. 36. Fail to know his/her worth & negotiate properly when it comes time to talk about compensation. 37. Fail to properly prepare for the interview.

Going through

Interview
By: Eng. Adel Samir 10

The Job

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Interview Phases
1. Greeting & small talk 2. Establishing common ground icebreakers 3. Indicating purpose of interview 4. Drawing out information through the exchange of questions & answers: General & specific questions Brief & drawn-out answers Conversations to clarify questions, explain answers, & reach mutual understanding 5. Summarizing information & understanding 6. Indicating next steps to be taken 7. Closing

Get Prepared!!
Assess your strengths & relate them to employers needs. Conduct research on the field of work you hope to enter as well as conduct research on organizations in your targeted community that hire for these types of positions. Prepare for the verbal interchange. Prepare your nonverbal strategies. Deal with logistics.

By: Eng. Adel Samir

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Dress for Success!

Dress a level one-step above the position . Dress on the conservative side. Go for the understated look. Good grooming is crucial. Put your best foot forward. Lighten up the black suit. Stay away from leather, denim & shiny fabrics. Keep the interviewer focused on what you are saying. Select & try out your interview clothes a couple of days before the interview. Keep it professional.

By: Eng. Adel Samir

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Verbal Communication

By: Eng. Adel Samir

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Communication Components (3Vs)

7% 38%

Vocal (Tone, Inflection..etc.) Verbal (Words Only) Visual (Non Verbal)

55%

Vocal Difference Example

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6C
Of Effective Speaking
By: Eng. Adel Samir

Clear Concise Courteous Complete Concrete Correct

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When Giving Information.. Use precise, memorable & powerful words Support your words with visual aids Give demonstrations Provide examples/metaphors/analogies Tailor your word to meet the other persons language Avoid using slang or street language

EARS?
By: Eng. Adel Samir 16

Do You Have

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EXPLORE AFFIRM REFLECT SILENCE

To listen more effectively..
Attend physically using the right body language helps us to focus on the speaker & encourages the speaker to give us more information. Attend mentally follow the speakers flow of thought, listen to understand, not to evaluate; listen first, then assess. Check it verbally paraphrase, clarify, probe further, summarize your understanding.

By: Eng. Adel Samir

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Bad Habits of Poor Listeners

Interrupting. Jumping to conclusions. Finishing others sentences for them. Frequently (& often abruptly) changing the subject. Careless body language. Not responding to what others have said. Failing to ask questions & give feedback.

Good Habits of Effective Listeners

Looking at the speaker in order to observe body language & pick up subtle nuances of speech. Asking questions. Giving speakers time to articulate their thoughts. Letting people finish what they are saying before giving their opinion. Remaining poised, calm, & emotionally controlled Looking alert & interested. Responding with positive body language.

By: Eng. Adel Samir

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Non-Verbal Communication

The Pioneers

By: Eng. Adel Samir

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Some Interesting Facts

You have over 630 muscles in your body. Eye muscles are the busiest muscles in the body. Scientists estimate they may move more than 100,000 times a day. You have over 30 muscles in your face to help you smile or frown. It takes 17 muscles to smile & 43 to frown. SO SMILE EVERYTIME YOU SEE SOMEONE. The strongest muscle in your body is your tongue. USE IT EFFECTIVELY. It takes the interaction of 72 different muscles to produce human speech.

Some Interesting Facts

We talk for about 10-11 minutes a day, with average sentence taking about 2.5 seconds, while we can make & recognize about 250000 facial expressions. Women are more perceptive than men. An experiment was done with a muted movie, after the movie women scored 87%, men 42%. Women are more brilliant with dealing in signs language. Brain scan shows that women have 14-16 areas for evaluation peoples behavior, while men only have 4-6 areas. Women are multi-tracking while men can only do one task successfully at the time.

By: Eng. Adel Samir

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Beware of Your Body!

Beware of Your Body!

By: Eng. Adel Samir

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Inborn, Genetic, or Learned??!

Palm Power (Pointing)

a. Submissive Palm Position

b. Dominant Palm Position

c. Aggressive Palm Position

By: Eng. Adel Samir

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PointingPointingPointing

Pointing is not always negative!!

By: Eng. Adel Samir

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The Golden Fingers

Handshake Styles

a.Taking the control (Dominant)

b. Giving the control (Submissive)

c. Shake-like-a-man

By: Eng. Adel Samir

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Handshake Styles

a. The Glove

b. The Dead Fish

c. The Knuckle Grinder , or The Vice

Handshake Styles

d. The Stiff-Arm Thrust

e. The Finger-Tip Grab

f. The Arm-Pull

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Hand-to-face Gestures

Hear No EvilSay No EvilSee No Evil!!

Deceit, Doubt, & Lying

By: Eng. Adel Samir

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Natural Reaction!!

Some Common Gestures

Boredom Superior/ Confident

Objection/Defensive Leg Barriers

Anxiety

Decision Making

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Look Carefully, Dont misinterpret

These postures are called Sit-Like-A-Lady position

Eye Contact
Message Reception Ratios
87%

Through The Eyes Through The Ears

9% 4%

Through Other Senses

By: Eng. Adel Samir

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Interview Eye Contact

A B C

Avoid Favoritism!

Please Keep in Touch!

Facebook:
www.facebook.com/adel.samir www.facebook.com/eng.adel.samir

(Profile) (Page)

Mobile
0100 344 78 50 0122 732 97 37

By: Eng. Adel Samir

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Thank You!

By: Eng. Adel Samir

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