Citrus Valley Chapter Meeting

Tuesday, November 12, 2013 6:00 p.m.

The Fine Art of Negotiation Let Them Have It Your Way
Leading Administrative Professionals
I

Speaker: Michael Eagleson

www.facebook.com/CitrusValleyChapterIAAP

NEW LOCATION

Diamond Bar Golf Course 22751 Golden Springs Drive Diamond Bar, CA 91750 Agenda
6:00 p.m. Check in/networking 6:30 p.m. Dinner served 6:55 p.m. Call to order 7:00 p.m. Speaker intro 8:00 p.m. Business meeting 8:30 p.m. Adjourn

Negotiation should be seen as joint problem solving to resolve each parties underlying issues, needs, and concerns. Unfortunately that is not the case. Most negotiators take the view that for them to get what they want the other side will not be able to get what they want. These negotiators work from a zero-sum perspective. This presentation provides a systematic process for putting interest-based negotiation principles into practice. Participants will assess how their own organization's negotiation practices can be more effective in reaching durable agreements that improve the working relationships between the parties. Outcomes

Cost $23 IAAP Members $25 Non-Members Please RSVP by: November 8, 2013 @ 4PM

Effective issue discussion processes Joint information gathering and benchmarking strategies Techniques for generating creative options to solve tough problems

New: All reservations are

made via citrus-valley-chaptermeeting.eventbrite.com Members only: May select pay at door option. Non-members/visitors: Please make advance arrangements to pay at door via email at:

Mike received extensive training from top institutions including, a Master Degree in Dispute Resolution from the prestigious Straus Institute at Pepperdine University School of Law, a Juris Doctorate from Trinity Law School, a Master Degree in Leadership and Management and a Bachelor degree in Public Administration, both from the University of La Verne. Mike is the president/owner of Pacific Conflict Management in La Verne, CA and has been an adjunct professor for the University of La Verne since 1986.

cvciaap@gmail.com
(909) 896-1603

Chefs Choice: Entre, starch, vegetable, Approved for one recertification point salad; coffee, tea, ice tea
Confirmed RSVPs not cancelled prior to 400 PM on November 8, 2013, will be invoiced and payable to the Citrus Valley Chapter

Artist Barb Schmit will be present to sell her custom wood scroll items and will donate a portion of her proceeds to the chapter. To view her work or discuss a custom project visit http://schmitwoodenelephant.com/