Introduction Computer shop business is one of the most in demand businesses here in Ilocos.

Nowadays, internet cafes are really in demand because of the fast changing technology that the people embraced just like here in the Philippines. Some have their own laptops and bring it to coffee shops so that they could relax and at the same time prepare their assignments and paper works. The people today are very busy and would want to do their jobs in a beautiful and innovative environment that could satisfy their needs and lessen their stress due to busy schedule. NATURE OF THE COMPANY Hel pi ng Indi vi dual s Gat her H ypot h esi s

ESTABLISHED: January 1, 2013 LOCATION: Batac City near the University Belt Has 5 major Branches and 10 minor Branches

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Features: A) 75 UNITS OF COMPUTERS B) AIR CONDITIONED B. OUR VISION Our vision is to be the largest computer store and Business Center in the Philippines. With fast-changing technology of computers, cellular phones, print, media, and mailing services. From warehousing, distribution, and delivery at the least possible time. We expect to have one store in every Barangay to serve the Filipino public and to help those who do not have the business equipment. OUR MISSION High Tech Computer Store, Inc. will strive to lead in the computer retailers, services, rentals, network solutions, web page development, digital imaging, desktop publishing, system development and rush printing. We translate these powerful technologies into value for our customers through our professional solutions and service businesses nationwide. MARKET STRATEGY Leaflets/Flyers distribution Games and services offered will be displayed on the store window. We will offer promos to attract the consumer like cheaper rate for computer rental, and membership card. Promoting the opening of our computer shop one month before the opening. I.

GUIDELINES IN BUSINESS All malicious sites are blocked. You are not allowed to insert flash drive or any storage device without the consent of the shop staff. Eating and drinking in the gaming and typing area is not allowed, they are only allow to eat and drink in the waiting area. One person for one unit to maintain orderliness.

PRICE STUDY PRODUCT/SERVICE Printing Black & White (short) (long) Colored (logo) (pictures) Photocopying (short) (long) Scanning Repairing (laptop) (tablet) (netbook) (CPU) (LCD TV/Monitor) (printers) (scanners) (DVD player) (other appliances) Virus Removal Installations Graphic Designing (art) (poster) (banner) PRICE Php.1.00 Php.1.50 Php.2.00 Php.5.00 Php.10.00 Php.0.50 Php.0.65 Php.5.00 Php.200.00 Php.500.00 Php.200.00 Php.500.00 Php.200.00 Php.500.00 Php.350.00 Php.500.00 Php.500.00 Php.800.00 Php.250.00 Php.350.00 Php.250.00 Php.350.00 Php.250.00 Php.350.00 Php.500.00 Php.600.00 Php.50.00 Php.150.00 Php.100.00 Php.135.00 Php.150.00 Php.200.00 Php.250.00 Php.350.00 Php.500.00 Php.900.00

Market

Target Market
Students Nearby Neighborhood Teachers

11% 22% 67%

C. ORGANIZATIONAL CHART

MANAGER

CASHIER

COMPUTER TECHNICIANS

CUSTODIAN

GRAPHIC ARTIST

SECURITY GUARD

D. PRODUCTS AND SERVICES OFFERED High Tech Computer Store, Inc is a company dedicated in electronics repair in (any brand) such as home and office equipment like Desktop Computers, Laptop, Tablet PC, Notebook, Netbook, MacBook, Palmtop, Organizer, Portable DVD player, LCD TV/Monitor, Printers, Scanners, AVRs, Power Supply, Typical DVD or VCD player, Component, Power Amplifier, Karaoke, Videoke System, Electric Fan, Washing Machine, Aircon Control System, Microwave Oven, Keyboard and Typewriter. In addition, we also customize software and program consultancy, design, programming and implementation as well as maintenance and data recovery. This includes also installation of original operating system, Microsoft applications and antivirus. We also accept graphics design, layout and printing. We also buy good or defective appliances, computer parts, television, component, laptop, psp, etc. We guarantee our repair for customer satisfaction. II. HUMAN RESOURCE INFORMATION A. Total Number of Employees There are about 7 employees employed in our company. B. Listing of Job Employees Manager Cashier Computer technicians: computer programmer computer operator Graphic Designer Security Guard Custodian C. Listing of Job Description and Job Specifications JOB DESCRIPTION MANAGER Is the person responsible for planning and directing the work of a group of individuals, monitoring their work, and taking corrective action? Oversees the works of the employees and its customer within the range of the computer shop and their behaviour. Considered to be the leader wherein he is the one that meets the clients prior to their needs and aid the works of the other employees. If there is a need for repairs and other services offered by the shop, he may be contacted so that he will be the one to communicate with the right people capable of doing the services.

CASHIER Is the one responsible for the inflow and outflow of the money received and paid by the shop for its expenses? He is also involved in the processing sales and the maintenance of a high level customer care. He must be able to perform each task as accurately and efficiently as possible. COMPUTER PROGRAMMER Perform monitoring tasks to ensure that the programs which they develop work as they are supposed to. Maintenance of computer databases. Responsibility for preparing graphs, tables and analytical data displays which show the progress of a computer program. Responsible for providing technical support to those who use the computer programs developed by the individual and his/her company. COMPUTER OPERATOR Enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment. Monitor the system for equipment failure or errors in performance. Notify supervisor or computer maintenance technicians of equipment malfunctions. Respond to program error messages by finding and correcting problems or terminating the program.

GRAPHIC ARTIST He is the one who designs and create graphics that meet the specific guidelines of commercial or marketing needs, such as displays, packaging or logo design. He get a general idea of what the client wants for a basic look, feel, specific colors, artwork and size. This helps the designer a feel for the client's taste and gives him a starting point for creating the piece. The designer takes the client's information and adds her own creative touch to the overall design idea. SECURITY GUARD His role is to safeguard, patrol, and monitor any theft or violence in the premises where his duty has been assigned. He is responsible for serving the management by providing safety against any law violator, and determining any sort of disturbance that will incur losses to the client. CUSTODIAN Responsible for cleaning up the mess of the customers and for the maintenance of the building. They are the means that maintain the functionality and aesthetics of the property with projects

Job Qualifications MANAGER Educational Background: Business Administration Graduate Age: 27- 40 years old Characteristics: 1. Time Management 2. Communication Skills 3. Conflict Resolution 4. Personal Traits 5. Experience 6. Goal Setting 7. Responsibility 8. Organization 9. Leadership Skills 10. Objective Views Skills: 1. Being able to effectively lead teams 2. Being able to manage stressful situations 3. Being flexible 4. Being able to maximize customer satisfaction 5. Being able to communicate effectively 6. Being focused and motivated 7. Being able to mentor employees 8. Being proactive 9. Being able to use computer 10. Being professional and amenable at all times Cashier Educational Background: Business Administration Age: 20- 30 years old Characteristics: Good Communication Friendly Understanding Logical Well Presented Trustworthy Accurate Quick to Learn

 Skills: 1. Strong counting and calculation skills 2. Strong communication skills 3. Strong customer service skills 4. Strong computer skills Technicians Educational Background: Computer Science Graduate Age: 27-40 years old Characteristics: with experience Knows how to deal with the customers Pleasing personality 1. Good technicians always teach and share 2. Good technicians are very patient people 3. Good technicians dont stop learning Skills: At least 2-5 years experience and expertise in installation of various software and operating systems. Experience in using any databases. Experience in the usage of MS office tools. Experience in using search engine tools Graphic Designer Educational Background: Computer Science Graduate major in Arts Age: 20-30 Characteristics: Experience: At least 2 years experience in graphic design ads layout, illustration or commercial art.

Skills: Knowledge in computer -generated graphics programs Knowledge and skills in graphic design and layout. Knowledge in printing procedures and requirements. Knowledge of photography and photo processing techniques. SELF-HONESTY LOGICAL THINKING GREAT COMMUNICATION STRONG WORK ETHIC CONFIDENCE

Security Guard Educational Background: College Graduate Age: 27-40 At least 56 in height. NBI Clearance Characteristics: Good Memory Rapid Thinking Writing Ability Staying Alert Flexible (Can do multi-tasking)

Janitor Educational Background: at least High School Graduate Age: 20- 40 Characteristics: Patient Polite D. IDENTIFICATION OF JOB VACANCIES The company is in need of a computer technician with this qualifications and specifications: Educational Background: Computer Science Graduate Age: 27-40 years old Characteristics: with experience Knows how to deal with the customers Pleasing personality 1. Good technicians always teach and share 2. Good technicians are very patient people 3. Good technicians dont stop learning Skills: At least 2-5 years experience and expertise in installation of various software and operating systems. Experience in using any databases. Experience in the usage of MS office tools. Experience in using search engine tools

III.

RECRUITMENT STRATEGIES a) Internal Recruitment i. Job Postings/ Job Biddings

b) External i. Advertisement 1. Radio Advertisement 2. TV Advertisement ii. E- recruiting 1) Corporate website: http://hightechcomputerstoreinc.yolasite.com/ 2) Social website: a. Facebook Account: TECKY SHOWY Facebook page: https://www.facebook.com/groups/1416425855242032/ 3) Content Communities: YouTube: http://www.youtube.com/channel/UC5kCQTc1-3FmkltQZo0OgCg Flickr: https://www.facebook.com/groups/1416425855242032/ 4) Blog: Twitter: @HighTechInc IV. Selection Strategies a) Application Forms/ Resume b) Selection Interview i. List of Interview Questions Placement and Induction of New Employee The new hired employee will be working in the main branch of the company. He will start his work after being scanned or interviewed.

V.