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EnhancingITInfrastructureandSkillsoftheOIGs
ITNeedsAssessmentReport
October13,2013
Prepared by: Telecom/Telematique, Inc. 2737 Devonshire Place, N.W. Washington, D. C., 20008 Phone: +1(202) 462-5966 Fax: +1(202) 232-4954 Email: tti@his.com www.telecomtelematique.com
ThisprojectisbeingimplementedbyUNDPIraqand FundedbytheUSDepartmentofState
CONTENTS
INTRODUCTION.............................................................................................................................................2 BACKGROUND...............................................................................................................................................2 OBJECTIVE.....................................................................................................................................................3 ITNEEDASSESSMENTSTRATEGY.................................................................................................................. 3 OUTCOMES...................................................................................................................................................6 RECOMMENDATIONS...................................................................................................................................8 ATTACHMENT.............................................................................................................................................11
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INTRODUCTION
In June 2013 Telecom/Telematique, Inc. (T/TI) was awarded a contract by the United Nations Development Program (UNDP) to provide a Technical Assistance to the Iraqi Offices of Inspectors General:
EnhancementofITRelatedOfficesoftheInspectorSkillsoftheGeneral(OIGsStaff.)
ItisexpectedtobeaninemonthprojectcompletedbyMarch30,2014.
BACKGROUND
The capacity of Iraqi public institutions was weakened by the cumulative effect of decades of violence, sanctions, isolation and insecurity. Since 2003, they have also suffered as a result of the confusion brought by the establishment of new institutions and new rules governing the relationship between institutions. Moreover, the breakdown in state authority since 2003 created space for opportunistic actorswho,insomeinstances,occupiedhighrankingpositionsinMinistries. The Government of Iraq (GoI) has made progress in recent years in regaining control over territory and gradually improving security in most parts of the country. In March 2008, the Government of Iraq (GOI) became a signatory to the United Nations Convention against Corruption (UNCAC), a commitment that was originally made in the International Compact with Iraq (ICI). This followed the first international anticorruption conference for Iraq, held in Baghdad in March 2008, during which the Government, together with the heads of the main Iraqi anticorruption entities including the Inspectors General (IGs) declared their intention to develop a comprehensive National AntiCorruption Strategy and to establish effective preventive measures for corruption. The National Strategy was published in September 2009 andiscurrentlybeingrolledoutcountrywide. TheIGsfaceanumberofchallengesthatinclude: ThelackofclarityabouttheIGsroleandresponsibilities. The difficulty of attracting qualified candidates in view of the challenging environment the IGs are exposed to. Therefore, many staff members do not possess the required skills to carry out theirtasks. TheIGsarenotempoweredenoughtobeabletocarryouttheirfunctionsfreely. TheIGslackseveralbasictechnicalandpolicytoolstoaccomplishprogrammereview. The IGs are not represented in the provinces to be able to adequately follow government projectsthathavebeenimplemented. Page2of57
Furthermore, the OIGs lack an uptodate IT infrastructure and skills to facilitate their daily tasks and to enablethemtocarryouttheirdutiesandresponsibilitiesinanefficientmanner.
OBJECTIVE
TheobjectiveofthisassignmentistoconductanITNeedsAssessmenttoestablishaframeworkofwhat isavailablenowandwhatisrequiredintermsofskillsandprovisionstoallowtheOIGsstafftocarryout theirworkefficiently. So, the main objective of this project is to conduct an IT Needs Assessment for all OIGs including evaluationoftheinternalandexternalenvironmentofthecurrentsituation.
ITNEEDASSESSMENTSTRATEGY
T/TI will conduct an IT Needs Assessment to establish a framework of what is available now and what is required in termsofskillsandprovisionstoenable OIGsstaffto carryouttheirworkefficiently.T/TIwill review the current situation during the needs assessment, and update our understanding of what is availabletoconnectthe33ormoresitesoftheOIG. So,T/TIconductsanITNeedsAssessmentto: ToachievethisT/TIstartedwith: IssuingaQuestionnairefortheOfficesofInspectionGeneral(OIG)tostudythecurrent: o Software&Licenses Page3of57 Establishaframeworkofwhatisavailablenow. What is required in terms of skills and provisions to enable OIGs staff to carry out their work efficiently? Reviewthecurrentsituation. UpdateT/TIsunderstandingofwhatisavailabletoconnectthe33ormoresitesoftheOIG.
o HardwareandNetworkInfrastructure o InternetandIntranetServices o HumanResource The Needs Assessment period began with a workshop to assist the IG offices complete the Questionnaire, discuss the requirements they have and anticipate, and schedule the site visits by the local telecom and IT consultants to the key IG Offices to assess the existing IT systems, connectivity,andITstaffandskills. ConductSitevisitstomostoftheOIGtohaveaphysicalidea: During the site visits the T/TI engineers observed the existing ICT infrastructure, interviewed managers, and collected background documents on applications and information structure, businessprocesses,anddocumentsharingrequirementsoftheoffices. ThesitevisitsoccurredduringSeptember323,2013andconductedbyT/TIlocaltelecomandIT specialists. The information obtained during the site visits to 15 IG Offices was compiled togetherwiththecompletedQuestionnairesfromIGOffices,analyzedandsubmittedtotheT/TI telecomandITspecialistswhoproducedtheITNeedsAssessment.
On September 1, 2013 T/TI local team in cooperation with UNDP, conducted a Workshop for the Focal Points of IGs at the Sheraton Hotel in Baghdad, Iraq. T/TI team presented the benefits of the IT system andpresentedageneraloverviewrelatedtotheEnhancementoftheITskillsoftheOIGs. FPsshowedalotofenthusiasmduringallsessions. Those who have not submitted the response to the needs assessment questionnaire were able to fill it inattheworkshop.SomeoftheFPswereaskingforadviceandhelp. T/TI team was directing them to the right approach. Attendees confirmed that what T/TI presented is exactly what they are looking for and are looking forward to receive the outcome of T/TIs work. At the endoftheworkshop,T/TIlocalteamdistributedtheevaluationform. T/TIteamgot24questionnairesfilledbythefollowingOIGs: MinistryofHigherEducation(MoHE) MinistryofTransportation(MoT) MinistryofOil(MoO) MinistryofMunicipalitiesandPublicWorks(MoMPW) MinistryofCommunication(MoC) MinistryofAgriculture(MoAg) MinistryofTrade(MoT) MinistryofPlanning(MoP) MinistryofEnvironment(MoEn) MinistryofYouthandSport(MoY) Page4of57
MinistryofIndustry(MoIn) MinistryofMigrationandDisplacement(MoMD) MinistryofConstructionandHousing(MoCH) MinistryofHumanResource(MoHR) MinistryofEducation(MoEd) MinistryofHealth(MoH) MinistryofDefence(MoD) MinistryofJustice(MoJ) MinistryofFinance(MoF) MinistryofWaterResource(MoWR) SunniEndowmentDiwan(SED) PropertyClaimsCommission(PCC) PoliticalPrisonersFoundation(PPF) EstablishmentofMartyrs(EoM)
DuringSeptember323,T/TIlocalteamconductedthedatagatheringandsitevisitsto15OIGs.Belowis thescheduleofthevisits: OfficeoftheInspectorGeneralat SiteVisitDate MinistryofHumanRights September3,2013 MinistryofAgriculture September4,2013 MinistryofPlanning September5,2013 MinistryofIndustryandMinerals September8,2013 MinistryofOil September9,2013 MinistryofCulture September10,2013 MinistryofTransportation September11,2013 MinistryofHigherEducation(replacedMoF) September12,2013 MinistryofCommunications September15,2013 IraqiBroadcastingandTransmittingAuthority(Iraq September16,2013 MediaNet) MinistryofTrade September17,2013 MinistryofHealth September18,2013 MinistryofMunicipalitiesandPublicWorks September19,2013 MinistryofYouthandSport September22,2013 MinistryofMigrationandDisplacement September23,2013 TheoutcomeresultsoftheQuestionnaireresponsesfromeachIGofficeandthesitevisits: Notesaboutmissingdata. NotesaboutanyIGofficesnotresponding,completingQuestionnaire. ExistingIThardwareandforecastofneededhardwareprovided. ExistingITsoftwareandapplicationsandforecastofneededsoftware. Page5of57
OUTCOMES
Part1:Software&Licenses ThereisnounifiedsoftwareorapplicationthatdoesalltheIGinternaloperationandprocesses. Thereisnoideaorthoughttohavesuchsoftware. Some of the OIGs have customized automated systems for IG office flow management but almost using MS Access and this is much less than the offices need. Most of those systems are not compatible with the Standard Operating Procedures Manual of the Inspectors General OfficesintheRepublicofIraq. ThereisnoArchivingsystemaccordingtothearchivingstandards.WhatisavailableinfewOIGs doesntmeettheminimumsecuritystandards. There is no automated auditing system or software used by IG offices to manage their work. If weassumethattheyliketoexecutesuchasystem(forexample,FinanceAuditing),thenmostof the Ministries dont have financial systems, and even if they have one, you will find it is a standalonesystemwithnounifiedapplication. No standard unified template(s) for IG internal operation and process. Some of the OIGs use some info that they got from some training, but in general they are using offline or hardcopy templates,andthenumberofusedtemplatesdiffersbetweenoneIGOfficeandanother. Almost there is no list of process in OIGs done electronically and with workflow. (except very fewcases) Employees within the same IG office and between IG offices communicate with each other manually and by mobile phones and the internal PABX phones. No automated system is available. Employees within IG offices communicate and connect with the ministry they are located in manuallyandbymobilephonesandtheinternalPABXphones.Noautomatedsystemavailable. SomeoftheIGOfficeshaveemaildomainbutnoonehasanemailsystem. NoportalsecureWebsiteforIGinIraq. The operation system used for laptops and desktops in the OIG are Microsoft Windows XP, Microsoft Windows 7, and few of then use Microsoft Windows 8. Most of these operating systemsarenotlicensed. There are very few servers related to OIGs; for those servers, the operating system is Microsoft Windowserver2003and2008.Mostoftheseoperatingsystemsarenotlicensed. Page6of57
Some OIGs have customized developed software with differences. Some offices have a list of tools doing part standard business roles. For example; some offices have separated Vacation system,AbsenceSystem,Promotionsystemandalloftheseseparatedsystemsshouldbepartof thestandardHRsystem.Inaddition,someofficesdonothaveanytoolorautomatedsystem.
Part2:HardwareandNetworkInfrastructure Ingeneral,OIGshaveanaccepteblenumberofcomputersifwecomparethemwithitsuse.The number and specs of these computers should be increased and updated according to the applicationsandsystemsthatT/TIwillrecommend. Mostofthecurrentcomputersareusedforofficeworkandemails. There is no dedicated network for most of the IG offices inside the Ministries where they are located.FewoftheIGOsthathavetheirownNetwork;itisbelowexpectationandnotdesigned according to international standards. In additional to that, they are still using old low performancenetworkdeviceswitholdinfrastructure.
Part3:InternetandIntranetServices Part4:HumanResource T/TI team noticed that there is a big difference in IG offices sizes. But in general, about 50% 70%usecomputerswithbasicskillsforMSofficeandemailservice. None of the IGOs have a training plan. Few IGOs believe that if the IT staff are trained and got professionalskills,theywillresignandlookforabetteropportunity. The qualified IT staff are very limited because about 50% of them are newly graduates from computerdepartmentsindifferentuniversitiesorcollegesandtheother50%areacollectionof Engineers (Chemical, Electricity, Agriculture), Math, Art, Translators, etc. with different specializationsandcapabilities. Most of the IG offices use the ministry Internet service. Some have separated Internet connectionthroughaserviceprovider.NoIntranetconnectivityandservicesbetweenIGoffices. NoneoftheIGofficesareconnectedtoWiMaxservice.
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RECOMMENDATIONS
Part1:Software&Licenses All automated systems and generated reports should be according to Standard Operating ProceduresManualoftheInspectorsGeneralOfficesintheRepublicofIraq AccordingtoT/TIperceptive,weneedtostartwithbelowsystemsasastart: o OfficialLetters(In/Out)Registration. o Archivingsystem o DocumentManagementSystem(DMS). o AuditingSystem o HRSystem After that T/TI will design a unified system to cover all the IGOs requirements compatible with StandardOperatingProceduresManualoftheInspectorsGeneralOfficesintheRepublicofIraq. ThissystemshouldbeusedbyallOIGs. Use a Unified secure Web domain with portal applications and documents library for all IG officeswithcentralizedmanagementtoserveandkeepthesecurity. Use high end developed tools and standards in the customized inhouse systems development bytheselectiveITdevelopersfromOIGsITstaff. Allsoftware,applications,andoperatingsystemsshouldbelicensedandupgradable. Part2:HardwareandNetworkInfrastructure Have new dedicated wired / wireless secured network infrastructure for each of the IG offices. EachIGofficeshouldhaveitsmanagedsecurednetworkdevicestomanageandmonitor data. ImplementCCTVsysteminsidetheIGofficeandtheMinistryitself. AllemployeeswithinthesameIGofficeshouldhavethecapabilitytocommunicatewith eachotherelectronicallyaccordingtotheinternalpoliciesandprocedures. AllIGofficesshouldhavethecapabilitiestocommunicatewitheachotherelectronically. Itisbettertohaveoneunifiednetworkhandledandmanagedcentrally. Have Voice and Video over IP system centralized for all OIGs or at least within each IG officeto: o EliminateredundantNetworks o ConsolidateITStaff Page8of57
o SimplifyAdministrationandMaintenance o Reducehardware o Reducecabling1cableforvoiceanddata o ReduceWANCharges Should have a Centralized Data Centre for all IG offices with centralized Servers, applications,systems,andDatabase. Shouldhave CentralIT departmentto serveallthe IGoffices.TTIcouldrecommendthe team from serious IG offices because of their business knowledge, good technical skills, ability to learn and team work capability (such as selective IT employees from IG office forMoH). Shouldhavedatamonitoringsystemwithsecureapplicationanddatabase. There should be a localized dedicated Data Room in each IG office to manage and monitortheinternalandexternalnetwork.
Part3:InternetandIntranetServices Compression and encryption device should be used at the Internet and Intranet border in each IGofficeforbetterperformanceandsecurity. EachIGremoteofficesshouldbeconnectedtoIGmainofficeasaoneIntranet. It is possible to connect all OIGs to a central unified Data Center by one of the following suggestions: o WiMax service that has just been completed by MOC SCIS and can provide any bandwidth needed by any IG office; with download speed up to 10 Mbps and upload speedupto3.5Mbps. o FTTH service the implementation of which has started in a number of locations in Baghdad and some provinces. T/TI recommends if the ISPs can use the electricity and high voltage towers to lay the Fiber optic cable instead of the laying the Fiber cable undergroundwithveryexpensivecostofthecivilwork. o UsetheWBBNthatisundertheumbrellaofSCISafterupgradingthenetwork. o Use a VSAT system at each IG office with a HUB at the main Data Centre of all OIGs. Thissolutionistheeasiestbutthemostexpensive.
o Development o DatabaseAdministration o WebandportalDesign Deliver Train the trainers training to selective IT group from the IG offices to handle the training processinthefutureforallIGofficesITstaff.
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ATTACHMENT
Attachment(A)QuestionnaireforOfficesofInspectionGeneral(IG)inIraq
ToincludecurrentHardware,Software,License,andNetworkInfrastructure Part1:Software&Licenses sthereanautomatedsystemforIGofficeflowmanagement?Ifyes,whatsthenameofthat systemandwhatitsexactfunctionality,andisitlicensed? IsthereanyunifiedsoftwarethatdoesalltheIGinternaloperationandprocesses?
Istherearchivingsoftware,system,orapplication?Ifyes,whatitsnameandoperational functionality,anditlicensed? IsthereanyauditingsoftwareusedbyIGofficetomanagetheirwork?Ifyes,pleaselistthem? retheylicensed? Isthereanystandardtemplate(s)forIGinternaloperationandprocess?Ifyes,pleaselistthem andspecifywhyeachoneuses. Usedfor WhattypeofreportsIGofficehaveandwhichoneofthemautomated?Whatsthenameofthe softwareusedtogeneratetheautomatedreport?Isitlicense? Page11of57 Automated(Yes/No) License(Yes/No)
NameofTemplate
NameofReport
Automated(Yes/No)
License(Yes/No)
Pleasespecifyalistofprocessinyourworkdoneelectronicallyandwithworkflow?
WhatIGprocessyouthinkitisimportanttobeautomatedinyouroffice?
HowemployeeswithinsameIGofficeandbetweenIGofficescommunicationwitheachother electronically?
HowemployeeswithinIGofficecommunicatedandconnectedwiththeministrytheylocated in?
Quantity
License(Yes/No)
License(Yes/No)
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PleaselisttheLaptops,PCsusageinyourIGoffice
IstherededicatednetworkforeachIGofficeinsidetheministryitlocatedin?oritsnetworkpart oftheministrynetwork?
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Attachment(B)SiteVisitsOutput
HARDWAREASSESSMENTOUTPUTFROMSITESVISITS:
Ministry name IMN IMN MOO MOO MOIM MOIM MOCom MOCom MOTrd MOTrd MOHr MOHr MOAg MOAg Question How many Laptops, PCs, Servers dedicated for each IG office? Please list the Laptops, PCs usage in your IG office How many Laptops, PCs, Servers dedicated for each IG office? Please list the Laptops, PCs usage in your IG office How many Laptops, PCs, Servers dedicated for each IG office? Please list the Laptops, PCs usage in your IG office How many Laptops, PCs, Servers dedicated for each IG office? Please list the Laptops, PCs usage in your IG office How many Laptops, PCs, Servers dedicated for each IG office? Please list the Laptops, PCs usage in your IG office How many Laptops, PCs, Servers dedicated for each IG office? Please list the Laptops, PCs usage in your IG office How many Laptops, PCs, Servers dedicated for each IG office? Please list the Laptops, PCs usage in your IG office Answer Total 35: 20 Laptop & 15 Desktop Mainly used for Printing, Internet, Operation on Internal Systems Total 147: 72 Laptop & 75 desktop P4 Mainly used for Data base, Archiving, Pay Roll , & Auditing Total 50: 10 Laptop & 40 desktop Mainly used for Data base, Archiving, Pay Roll , & Auditing Total 59: 31 Laptop (Core I5) & 27 Desktop (P4) & 1 Server (Mikrotik) Mainly used for follow up internal Emails, Printing, Reporting, Archiving Total 98: 36 Laptop & 62 desktop Mainly used for MS Word and Internet Total 48: 11 Laptop & 37 Desktop Mainly used for Data Base and Archiving Total 72: 1 Laptop & 71 Desktop Mainly used for MS office & Archiving
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MOP MOP MOCu MOCu MoT MoT MOHe MOHe MOH MOH MOMD MOMD MoY MoY MMWP MMWP
How many Laptops, PCs, Servers dedicated for each IG office? Please list the Laptops, PCs usage in your IG office How many Laptops, PCs, Servers dedicated for each IG office? Please list the Laptops, PCs usage in your IG office How many Laptops, PCs, Servers dedicated for each IG office? Please list the Laptops, PCs usage in your IG office How many Laptops, PCs, Servers dedicated for each IG office? Please list the Laptops, PCs usage in your IG office How many Laptops, PCs, Servers dedicated for each IG office? Please list the Laptops, PCs usage in your IG office How many Laptops, PCs, Servers dedicated for each IG office? Please list the Laptops, PCs usage in your IG office How many Laptops, PCs, Servers dedicated for each IG office? Please list the Laptops, PCs usage in your IG office How many Laptops, PCs, Servers dedicated for each IG office? Please list the Laptops, PCs usage in your IG office
Total 56: 11 Laptop & 45 Desktop Mainly used for data base and archiving Total of 87: 32 Laptop & 55 desktops (P4) Mainly used for data base, Simple archiving, Pay Roll, Auditing (All computer activities are offline only archiving system) Total of 45: 3 Laptops & 42 Desktop (P4) Mainly used for data base ,Simple archiving, Pay Roll , Auditing . Total 132: 63 Laptop & 69 desktop Mainly used for data base, Simple archiving, Pay Roll, Auditing Total 204: 145 Laptop & 59 desktop Mainly used for data base, archiving, Pay Roll, Auditing Total 37: 17 Laptop & 20 desktop Mainly used for simple Archiving & MS Word Total 66: 33 Laptop & 33 Desktop Mainly used for simple Archiving & MS Word Total 96: 24 Laptop & 72 desktop Mainly used for data base, Simple archiving, Pay Roll, Auditing, Local Chat with Audio video Conferences & Emails
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COMMUNICATION&INFRASTRUCTUREASSESSMENTOUTPUTFROMSITESVISITS:
Ministry name IMN IMN IMN IMN IMN IMN IMN Question How employees within IG office communicated and connected with the ministry they located in? Is there dedicated e-mail domain and e-mail system for IG (@IG.gov.iq) in Iraq? Is there portal secure Website for IG in Iraq? Is there dedicated network for each IG office inside the ministry it located in? or its network part of the ministry network? What network devices available for the IG office? What is the speed of the network internal (10 Mbps / 100Mbps / 1Gbps / 10Gbps)? What type of UTP cables (CAT5, CAT5e, CAT6, or CAT7) currently used in each IG office / Ministry? Is there dedicated Internet connection for each IG office inside the ministry it located in? or its Internet part of the ministry whole Internet? Whats the name of Internet Service Provider and whats the allocated bandwidth? Can each IG offices use the current WiMax service allocated for the Iraqi Government with specific secure connections to communicate with each other over secure channel? Whats the current bandwidth for WiMax connection allocated for the Iraqi Government? Whats other available options (Fiber / FTTH / Microwave / DSL / ) could be provided by ISPs to connect all the IG offices with suitable bandwidth that carry voice and data in reliable and secure way? Any VoIP or video conferencing? No No No No No No No Dedicated Network. And they are not allowed to touch the Switches in OIG Cabinet 100Mbps CAT5 Yes/No Manual igb@imn.iq IG website part of Ministry website Answer / Comment
IMN
IMN
Unknown
IMN
IMN
10 Mbps
IMN
Unknown
IMN
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How many users could access internet service? How employees within IG office communicated and connected with the ministry they located in? Is there dedicated e-mail domain and e-mail system for IG (@IG.gov.iq) in Iraq? Is there portal secure Website for IG in Iraq? Yes Yes
Available for all the employee those need it (bout 25 using the internet directly) Manual planning@igoil.gov.iq www.igoil.gov.iq LAN of 147 PCs and it is part of MoOil network infrastructure The HP sever is used for following jobs: 1- Domain Control. 2- Oracle Data Base. 3-AntiVirus protection (Type Kaspersky). 4- File Share. 3 x 24 ports/Switches type CISCO 2950 (Owned by MoOil). One Server HP 380 G5 with window server 2008 (NL), Storage (NAS storage) device type Netgear model 4200 connected to the server Two CISCO Access Points model WAP4410M &Airlive 802-11g for wireless access. Three copy machines are connected to the LAN used as printers and fourth one Wi-Fi connected 100Mbps CAT5
MOO
Is there dedicated network for each IG office inside the ministry it located in? or its network part of the ministry network?
No
MOO
MOO MOO
What is the speed of the network internal (10 Mbps / 100Mbps / 1Gbps / 10Gbps)? What type of UTP cables (CAT5, CAT5e, CAT6, or CAT7) currently used in each IG office / Ministry? Is there dedicated Internet connection for each IG office inside the ministry it located in? or its Internet part of the ministry whole Internet? Whats the name of Internet Service Provider and whats the allocated bandwidth? Can each IG offices use the current WiMax service allocated for the Iraqi Government with specific secure connections to communicate with each other over secure channel? Whats the current bandwidth for WiMax connection allocated for the Iraqi Government? No No
MOO
MOO
SCIS
MOO
MOO
No
10 Mbps
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MOO
Whats other available options (Fiber / FTTH / Microwave / DSL / ) could be provided by ISPs to connect all the IG offices with suitable bandwidth that carry voice and data in reliable and secure way? Any VoIP or video conferencing? How many users could access internet service? what type of the internet access at the office of GI ? What is the daily size of average data and information interchange rate for future LAN? How employees within IG office communicated and connected with the ministry they located in? Is there dedicated e-mail domain and e-mail system for IG (@IG.gov.iq) in Iraq? Is there portal secure Website for IG in Iraq? Is there dedicated network for each IG office inside the ministry it located in? or its network part of the ministry network? No No Yes No
Unknown
A LAN of 25 PCs
MOIM
Switch type 3comm Baseline 2040 plus 3comm 16 port hub and wireless router type TP link model TL 941 (this router used with smart phones with Viber application ) ,HP sever model ML110 with window server 2003 enterprise used as ISA server only as well as CISCO Aironet 1100 AP 100 Mbps CAT5
MOIM MOIM
What is the speed of the network internal (10 Mbps / 100Mbps / 1Gbps / 10Gbps)? What type of UTP cables (CAT5, CAT5e, CAT6, or CAT7) currently used in each IG office / Ministry? Is there dedicated Internet connection for each IG office inside the ministry it located in? or its Internet part of the ministry whole Internet? Whats the name of Internet Service Provider and whats the allocated bandwidth? Can each IG offices use the current WiMax service allocated for the Iraqi Government with specific secure connections to communicate with each other over secure channel? Yes
MOIM
MOIM
MOIM
NA
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MOIM
Whats the current bandwidth for WiMax connection allocated for the Iraqi Government? Whats other available options (Fiber / FTTH / Microwave / DSL / ) could be provided by ISPs to connect all the IG offices with suitable bandwidth that carry voice and data in reliable and secure way?
10 Mbps In addition to WiMax of E-Government, there is an FTTH / FTTP ( Fiber to the home or Fiber / Premises) project which is under construction in Baghdad and some other provinces as well. Only one VoIP phone in GI's office. They communicate with five offices in five provinces (Musol, Anbar,Najaf,Basra and Wasit) by using smart phones with Viber application via internet service. More than 25 users LAN PCs are allocated between departments as follow: 1- Department of Administration and Financial affairs: 3 PCs. 2- Department of Investigations: 3 PCs. 3- Department of Contracts Auditing: 2 PCs. 4- Department of Administration and Finance: 2 PCs 5- Department of Planning and Following and Information Technology: 5 PCs. 6- Department of Knowledge and Training: 2 PCs. 7- Department of Industrial and Engineering Inspection: 3 PCs. 8- Office of IG: 3 PCs. 9- Department of Provincial Offices: 2 PCs. Wireless access using Nano Station 5 access point 100MB Manual No No Yes inspector_of@moc.gov.iq www.moc.gov.iq There are two Networks; one dedicated to the OIG and the other shared with the Ministry
MOIM
MOIM
MOIM
what type of the internet access at the office of GI ? What is the daily size of average data and information interchange rate for future LAN? How employees within IG office communicated and connected with the ministry they located in? Is there dedicated e-mail domain and e-mail system for IG (@IG.gov.iq) in Iraq? Is there portal secure Website for IG in Iraq? Is there dedicated network for each IG office inside the ministry it located in? or its network part of the ministry network?
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MOCom
3 X 24 ports 3Com Switches PPPOE,DHCP,DYNAMIC IP 1 Router tp-link PPPOE,DHCP,DYNAMIC IP, Firewall 2 Mtelmikrotik 2 En genius wireless multi-client 100 Mbps CAT5
MOCom MOCom
What is the speed of the network internal (10 Mbps / 100Mbps / 1Gbps / 10Gbps)? What type of UTP cables (CAT5, CAT5e, CAT6, or CAT7) currently used in each IG office / Ministry? Is there dedicated Internet connection for each IG office inside the ministry it located in? or its Internet part of the ministry whole Internet? Whats the name of Internet Service Provider and whats the allocated bandwidth? Can each IG offices use the current WiMax service allocated for the Iraqi Government with specific secure connections to communicate with each other over secure channel? Whats the current bandwidth for WiMax connection allocated for the Iraqi Government? Whats other available options (Fiber / FTTH / Microwave / DSL / ) could be provided by ISPs to connect all the IG offices with suitable bandwidth that carry voice and data in reliable and secure way? Any VoIP or video conferencing? How many users could access internet service? How employees within IG office communicated and connected with the ministry they located in? Is there dedicated e-mail domain and e-mail system for IG (@IG.gov.iq) in Iraq? Is there portal secure Website for IG in Iraq? Is there dedicated network for each IG office inside the ministry it located in? or its network part of the ministry network? What network devices available for the IG office? No No No No Yes
MOCom
MOCom
ISP SCIS
MOCom
Yes
MOCom
10Mbps
MOCom
30 users Manual ins1-trade@mot.gov.iq It's part of the Ministry website It's part of the Ministry Network NA
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MOTrd MOTrd
What is the speed of the network internal (10 Mbps / 100Mbps / 1Gbps / 10Gbps)? What type of UTP cables (CAT5, CAT5e, CAT6, or CAT7) currently used in each IG office / Ministry? Is there dedicated Internet connection for each IG office inside the ministry it located in? or its Internet part of the ministry whole Internet? Whats the name of Internet Service Provider and whats the allocated bandwidth? Can each IG offices use the current WiMax service allocated for the Iraqi Government with specific secure connections to communicate with each other over secure channel? Whats the current bandwidth for WiMax connection allocated for the Iraqi Government? Whats other available options (Fiber / FTTH / Microwave / DSL / ) could be provided by ISPs to connect all the IG offices with suitable bandwidth that carry voice and data in reliable and secure way? Any VoIP or video conferencing? How many users could access internet service? How employees within IG office communicated and connected with the ministry they located in? Is there dedicated e-mail domain and e-mail system for IG (@IG.gov.iq) in Iraq? Is there portal secure Website for IG in Iraq? Is there dedicated network for each IG office inside the ministry it located in? or its network part of the ministry network? What network devices available for the IG office? What is the speed of the network internal (10 Mbps / 100Mbps / 1Gbps / 10Gbps)? What type of UTP cables (CAT5, CAT5e, CAT6, or CAT7) currently used in each IG office / Ministry? No No No No No No
100Mbps CAT5
MOTrd
MOTrd
Unknown
MOTrd
Unknown
MOTrd
10 Mbps
MOTrd
Unknown
8 in the main office & 15 in the other branches Manual (Should be checked) mofetish@igmohr.gov.iq
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MOHr
Is there dedicated Internet connection for each IG office inside the ministry it located in? or its Internet part of the ministry whole Internet? Whats the name of Internet Service Provider and whats the allocated bandwidth? Can each IG offices use the current WiMax service allocated for the Iraqi Government with specific secure connections to communicate with each other over secure channel? Whats the current bandwidth for WiMax connection allocated for the Iraqi Government? Whats other available options (Fiber / FTTH / Microwave / DSL / ) could be provided by ISPs to connect all the IG offices with suitable bandwidth that carry voice and data in reliable and secure way? How many users could access internet service? what type of the internet access at the office of GI ? Any VoIP or video conferencing? What is the daily size of average data and information interchange rate for LAN? Are there any internet or PC protection software? What is the type of information/ Services uploaded to the LAN? How employees within IG office communicated and connected with the ministry they located in? Is there dedicated e-mail domain and e-mail system for IG (@IG.gov.iq) in Iraq? Is there portal secure Website for IG in Iraq?
No
MOHr
Unknown
MOHr
No
NA
MOHr
10Mbps
MOHr
Unknown
Yes
Only four users Wireless Access Only one telephone set in the IG office connected to internet Unknown
Yes
Yes there are two applications used for anti virus and internet protection which are (Kaspersky and Norton Antivirus) NA Manual
No No
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MOAg
Is there dedicated network for each IG office inside the ministry it located in? or its network part of the ministry network?
No
There Network is part of Ministry Network There are seven LANs are used in OGI in this MoAg 1- Administration office: LAN of 6 computers 2- Legal Affairs office: LAN of 4 computers (out of six computers ) 3- Follow-up office: LAN of 3 computers and this LAN connected to Legal office LAN by CAT5e UTP cable. 4- Inspection office: Contacting two LANs one consisted of 4 computer and the other of 7 computers these two LANs are connected to each other as well. 5-Planning office: LAN of 7 computers 6-Auditing office: LAN of 3 computers 7- Accounting : LAN of 4 computers Switches type TP-Link model TL-SF 1016D 16 port (5 Pcs) and TP-Link model TL-SF 1008D 8 ports 100 Mbps CAT5e
What network devices available for the IG office? What is the speed of the network internal (10 Mbps / 100Mbps / 1Gbps / 10Gbps)? What type of UTP cables (CAT5, CAT5e, CAT6, or CAT7) currently used in each IG office / Ministry? Is there dedicated Internet connection for each IG office inside the ministry it located in? or its Internet part of the ministry whole Internet? Whats the name of Internet Service Provider and whats the allocated bandwidth? Can each IG offices use the current WiMax service allocated for the Iraqi Government with specific secure connections to communicate with each other over secure channel? Whats the current bandwidth for WiMax connection allocated for the Iraqi Government? Whats other available options (Fiber / FTTH / Microwave / DSL / ) could be provided by ISPs to connect all the IG offices with suitable bandwidth that carry voice and data in reliable and secure way? How many users could access internet service? what type of the internet access at the office of GI ? Any VoIP or video conferencing? No No No
MOAg
MOAg
MOAg
NA
MOAg
10 Mbps
MOAg
Unknown
Only one Wireless access via wireless router type TP-Link model TL-WR940n They are planning to use Skype to make vedio conference with 13 external offices through internet service
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What is the daily size of average data and information interchange rate for LAN? Are there any internet or PC protection software? What is the type of information/ Services uploaded to the LAN? How employees within IG office communicated and connected with the ministry they located in? Is there dedicated e-mail domain and e-mail system for IG (@IG.gov.iq) in Iraq? Is there portal secure Website for IG in Iraq? Is there dedicated network for each IG office inside the ministry it located in? or its network part of the ministry network? Yes Yes Yes Yes
250 MB Yes there are two applications used for anti virus and internet protection which are (Kaspersky and Norton Antivirus) NA Manual mofetish@igmop.gov.iq www.igmop.gov.iq A LAN of 36 computers, 6 printers and NVR connected to the LAN CISCO Switch model 2960G Three Servers type HP model DL380 G7 16 port NVR 100Mbps CAT5e It is part of internet service provided to MoP and distributed to the users by a separated LAN using TP-Link Switch model 1008D EarthLink, 5Mbps for Ministry
MOP
What network devices available for the IG office? What is the speed of the network internal (10 Mbps / 100Mbps / 1Gbps / 10Gbps)? What type of UTP cables (CAT5, CAT5e, CAT6, or CAT7) currently used in each IG office / Ministry? Is there dedicated Internet connection for each IG office inside the ministry it located in? or its Internet part of the ministry whole Internet? Whats the name of Internet Service Provider and whats the allocated bandwidth? Can each IG offices use the current WiMax service allocated for the Iraqi Government with specific secure connections to communicate with each other over secure channel? Whats the current bandwidth for WiMax connection allocated for the Iraqi Government? Whats other available options (Fiber / FTTH / Microwave / DSL / ) could be provided by ISPs to connect all the IG offices with suitable bandwidth that carry voice and data in reliable and secure way? How many users could access internet service? No No
MOP MOP
MOP
MOP
MOP
NA
MOP
10 Mbps
MOP
Unknown
MOP
8 users
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what type of the internet access at the office of GI ? Any VoIP or video conferencing? What is the daily size of average data and information interchange rate for LAN? Are there any internet or PC protection software? What is the type of information/ Services uploaded through the LAN? How employees within IG office communicated and connected with the ministry they located in? Is there dedicated e-mail domain and e-mail system for IG (@IG.gov.iq) in Iraq? Is there portal secure Website for IG in Iraq?
Wired No 1 GB Yes Kaspersky Text , Images and Vedio Manual No No LAN of 5 PCs & printer which are used only for archiving system The Dell sever used for archiving: 1- Archiving system application is Vision file version 4.2 2- The alternative internet service is provided via wireless access point type Nano station 5 (5.8Ghz) and the retransmitted by 5 wireless routers type TPlink model wr 940N 3-They have future plan to expand the existed LAN to include other departments . Switch TP link model SP1008D plus dell server model Optiplex 780 with OS server 2003 10Mbps CAT5 They share the service provided to MoCul via ISA server and Bandwidth control. Fiber Optic Cable between SCIS and MoCul SCIS(State Company for Internet Service) iraq_culture57@mcul.gov.iq
MOCu
Is there dedicated network for each IG office inside the ministry it located in? or its network part of the ministry network?
Yes
What network devices available for the IG office? What is the speed of the network internal (10 Mbps / 100Mbps / 1Gbps / 10Gbps)? What type of UTP cables (CAT5, CAT5e, CAT6, or CAT7) currently used in each IG office / Ministry? Is there dedicated Internet connection for each IG office inside the ministry it located in? or its Internet part of the ministry whole Internet? Whats the name of Internet Service Provider and whats the allocated bandwidth? Can each IG offices use the current WiMax service allocated for the Iraqi Government with specific secure connections to communicate with each other over secure channel? No
MOCu
MOCu
MOCu
NA
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MOCu
Whats the current bandwidth for WiMax connection allocated for the Iraqi Government? Whats other available options (Fiber / FTTH / Microwave / DSL / ) could be provided by ISPs to connect all the IG offices with suitable bandwidth that carry voice and data in reliable and secure way?
3 MB
MOCu
Unknown
MOCu MOCu MOCu MOCu MOCu MOT MOT MOT MOT MOT MOT MOT
How many users could access internet service? what type of the internet access at the office of GI ? Any VoIP or video conferencing? What is the daily size of average data and information interchange rate for LAN? Are there any internet or PC protection software? How employees within IG office communicated and connected with the ministry they located in? Is there dedicated e-mail domain and e-mail system for IG (@IG.gov.iq) in Iraq? Is there portal secure Website for IG in Iraq? Is there dedicated network for each IG office inside the ministry it located in? or its network part of the ministry network? What network devices available for the IG office? What is the speed of the network internal (10 Mbps / 100Mbps / 1Gbps / 10Gbps)? What type of UTP cables (CAT5, CAT5e, CAT6, or CAT7) currently used in each IG office / Ministry? Is there dedicated Internet connection for each IG office inside the ministry it located in? or its Internet part of the ministry whole Internet? Whats the name of Internet Service Provider and whats the allocated bandwidth? Can each IG offices use the current WiMax service allocated for the Iraqi Government with specific secure connections to communicate with each other over secure channel? No No No No Yes
6 users provided from MoCul and an alternative service provided by another service provider Hala Sat. This service is accessible by 8 users .So in total will be 14 users. No Wired & Wireless Only for GI personal office and it is part of MoCul network. 500 MB Kaspersky Manual inspector@motrans.gov.iq
A network infrastructure belongs to MoTrans and only 4 PCs of GI office are connected Unknown switches belong to MoTrans department of IT. 100 Mbps CAT5
MOT
It a share service with MoTrans connected by STP cable. Shared Internet with Ministry Unknown service provider with VSAT gateway of 5Mbps NA
MOT
MOT
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MOT
Whats the current bandwidth for WiMax connection allocated for the Iraqi Government? Whats other available options (Fiber / FTTH / Microwave / DSL / ) could be provided by ISPs to connect all the IG offices with suitable bandwidth that carry voice and data in reliable and secure way? Any VoIP or video conferencing? How many users could access internet service? what type of the internet access at the office of GI ? What is the daily size of average data and information interchange rate for future LAN? How employees within IG office communicated and connected with the ministry they located in? Is there dedicated e-mail domain and e-mail system for IG (@IG.gov.iq) in Iraq? Is there portal secure Website for IG in Iraq? Is there dedicated network for each IG office inside the ministry it located in? or its network part of the ministry network? What network devices available for the IG office? What is the speed of the network internal (10 Mbps / 100Mbps / 1Gbps / 10Gbps)? What type of UTP cables (CAT5, CAT5e, CAT6, or CAT7) currently used in each IG office / Ministry? Is there dedicated Internet connection for each IG office inside the ministry it located in? or its Internet part of the ministry whole Internet? Whats the name of Internet Service Provider and whats the allocated bandwidth? Can each IG offices use the current WiMax service allocated for the Iraqi Government with specific secure connections to communicate with each other over secure channel? Whats the current bandwidth for WiMax connection allocated for the Iraqi Government? No No No No
10 Mbps
MOT
Unknown
MOT MOT MOT MOT MOHe MOHe MOHe MOHe MOHe MOHe MOHe
Only for GI personal office and it is part of MoTrans network. 4 users provided from MoTrans. wired 500 MB Manual inspector@mohe.gov.iq www.igmohe.gov.iq
NA NA NA It a share service with MoHE connected by STP cable and distributed by 16 port switch type Netgear JFS516 Jar AlQmar (Neighbor of Moon)
MOHe
MOHe
MOHe
NA
MOHe
10Mbps
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MOHe
Whats other available options (Fiber / FTTH / Microwave / DSL / ) could be provided by ISPs to connect all the IG offices with suitable bandwidth that carry voice and data in reliable and secure way? Any VoIP or video conferencing? No
Fiber Cable
MOHe
Only for GI personal office and it is part of MoHE network 6 users 1- Department of Planning and Following : one PC for internet access to receive complains . 2- Department of Information Technology : one PC for internet access.(emails) 3- Department of Contracts: one PC for internet access.(emails) 4- GI personal use: one PC for internet access.(emails) 5- GI office: one PC for internet access.(emails) 6- Provinces committee: one PC for internet access.(emails) Wired Unknown Manual
MOHe
what type of the internet access at the office of GI ? What is the daily size of average data and information interchange rate for future LAN? How employees within IG office communicated and connected with the ministry they located in? Is there dedicated e-mail domain and e-mail system for IG (@IG.gov.iq) in Iraq? Is there portal secure Website for IG in Iraq? Is there dedicated network for each IG office inside the ministry it located in? or its network part of the ministry network? No No No
gen.inspector@moh.gov.iq and
al_sqein_moh@yahoo.com
A network infrastructure belongs to MoH but physically separated with 60 users Four Switches type 3COM model 4210 , Sever Dell model T610 and Hp server model DL 380 G7. Two Linksys switches model SD2008 Two wireless Access Points type TP-Link model TL-WA701ND 100MB CAT5
MOH
MOH MOH
What is the speed of the network internal (10 Mbps / 100Mbps / 1Gbps / 10Gbps)? What type of UTP cables (CAT5, CAT5e, CAT6, or CAT7) currently used in each IG office / Ministry? Is there dedicated Internet connection for each IG office inside the ministry it located in? or its Internet part of the ministry whole Internet? Yes
MOH
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MOH
Whats the name of Internet Service Provider and whats the allocated bandwidth? Can each IG offices use the current WiMax service allocated for the Iraqi Government with specific secure connections to communicate with each other over secure channel? Whats the current bandwidth for WiMax connection allocated for the Iraqi Government? Whats other available options (Fiber / FTTH / Microwave / DSL / ) could be provided by ISPs to connect all the IG offices with suitable bandwidth that carry voice and data in reliable and secure way? Any VoIP or video conferencing? How many users could access internet service? what type of the internet access at the office of GI ? What is the daily size of average data and information interchange rate for future LAN? How employees within IG office communicated and connected with the ministry they located in? Is there dedicated e-mail domain and e-mail system for IG (@IG.gov.iq) in Iraq? Is there portal secure Website for IG in Iraq? Is there dedicated network for each IG office inside the ministry it located in? or its network part of the ministry network? What network devices available for the IG office? What is the speed of the network internal (10 Mbps / 100Mbps / 1Gbps / 10Gbps)? What type of UTP cables (CAT5, CAT5e, CAT6, or CAT7) currently used in each IG office / Ministry? Is there dedicated Internet connection for each IG office inside the ministry it located in? or its Internet part of the ministry whole Internet? Whats the name of Internet Service Provider and whats the allocated bandwidth? No No No Yes No
MOH
NA
MOH
10Mbps
MOH
Unknown
The only LANs used in GI office used for internet service only 1x CISCO 2960 SL-PoE 24 plus wire less router type TP-link model TL-WR 941 ND. 1000 Mbps (1000 base T) Gaga Ethernet. CAT6
Yes
MOMD
MOMD
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MOMD
Can each IG offices use the current WiMax service allocated for the Iraqi Government with specific secure connections to communicate with each other over secure channel? Whats the current bandwidth for WiMax connection allocated for the Iraqi Government? Whats other available options (Fiber / FTTH / Microwave / DSL / ) could be provided by ISPs to connect all the IG offices with suitable bandwidth that carry voice and data in reliable and secure way? Any VoIP or video conferencing? No
Not Available
MOMD
10 Mbps
MOMD
Unknown
MOMD
MOMD
Yes
15 to 20 users There are Five departments are connected to the internet LAN: 1- Administration Deapartment:4 PCs. 2- Department of Inspection: 4 PCs. 3- Department of Accountancy:3 PCs. 4- Legal Department: 4 PCs. 5- Department of Auditing: 5 PCs. Total: 20. Wired 250KB Manual
what type of the internet access at the office of GI ? What is the daily size of average data and information interchange rate for future LAN? How employees within IG office communicated and connected with the ministry they located in? Is there dedicated e-mail domain and e-mail system for IG (@IG.gov.iq) in Iraq? Is there portal secure Website for IG in Iraq? Is there dedicated network for each IG office inside the ministry it located in? or its network part of the ministry network? What network devices available for the IG office? What is the speed of the network internal (10 Mbps / 100Mbps / 1Gbps / 10Gbps)? What type of UTP cables (CAT5, CAT5e, CAT6, or CAT7) currently used in each IG office / Ministry? Yes Yes No No Yes
LAN of 12 computers used for internet access only Hub netgear FS116 8 Wireless routers TP-Link (model 941NDx1 and model 940Nx7) 10Mbps CAT5e
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MoY
Is there dedicated Internet connection for each IG office inside the ministry it located in? or its Internet part of the ministry whole Internet? Whats the name of Internet Service Provider and whats the allocated bandwidth? Can each IG offices use the current WiMax service allocated for the Iraqi Government with specific secure connections to communicate with each other over secure channel? Whats the current bandwidth for WiMax connection allocated for the Iraqi Government? Whats other available options (Fiber / FTTH / Microwave / DSL / ) could be provided by ISPs to connect all the IG offices with suitable bandwidth that carry voice and data in reliable and secure way? Any VoIP or video conferencing?
Yes
Per user (no dedicated speed) via wireless Router Mikrotik model 433
MoY
Green Colored
MoY
Yes
MoY
10 Mbps In addition to WiMax E-Government There is an FTTH / FTTP (Fiber to the home or Fiber / Premises) project which is under construction in Baghdad and some other provinces as well. No From 12 up to 22 LAN PCs are allocated between departments as follow: 1- Department of Administration affairs: 3 PCs. 2- Department of Investigations:1 PCs. 3- Department of Auditing: 1 PCs. 4- Department of Performance Evaluation: 1 PCs 5- Department of Planning and Studies: 2 PCs. 6- Department of Provinces Affairs: 2 PCs. 7- Department of Contracts and Biddings: 2 PCs. 8- Office of IG and Complains: 3 PCs. 9- Department of Inspection: 2 PCs. 10- Department of Sports Affair: 2 PCs Wired and Wireless 1MB Manual No No mmpwgi@yahoo.com Through Ministry Website
MoY
MoY
MoY
Yes
what type of the internet access at the office of GI ? What is the daily size of average data and information interchange rate for future LAN? How employees within IG office communicated and connected with the ministry they located in? Is there dedicated e-mail domain and e-mail system for IG (@IG.gov.iq) in Iraq? Is there portal secure Website for IG in Iraq?
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MMPW
Is there dedicated network for each IG office inside the ministry it located in? or its network part of the ministry network?
Yes
There are two LANs used in GI office These two LANs are divided to internal LAN which is used for information exchange such as internal LAN communication like CHAT and Conference and internal email using Outlook with an account to each employee or user. The external LAN for internet service and it part of MMPW network infrastructure eight Hub Switch type TP-link model SG1008D, a custume made server with server 2008 R2
What network devices available for the IG office? What is the speed of the network internal (10 Mbps / 100Mbps / 1Gbps / 10Gbps)? What type of UTP cables (CAT5, CAT5e, CAT6, or CAT7) currently used in each IG office / Ministry? Is there dedicated Internet connection for each IG office inside the ministry it located in? or its Internet part of the ministry whole Internet? Whats the name of Internet Service Provider and whats the allocated bandwidth? Can each IG offices use the current WiMax service allocated for the Iraqi Government with specific secure connections to communicate with each other over secure channel? Whats the current bandwidth for WiMax connection allocated for the Iraqi Government? Whats other available options (Fiber / FTTH / Microwave / DSL / ) could be provided by ISPs to connect all the IG offices with suitable bandwidth that carry voice and data in reliable and secure way? Any VoIP or video conferencing? No Yes Yes
1000 Mbps (1000 base T) Gaga Ethernet. The 2 networks are using 2 kinds of cables:SFTP CAT6 (in LAN) & UTP CAT5 for internet It a share service with MMPW connected by Fiber Optic MM cables a back bone in the building connected to Two CISCO Catalyst 3560G Switches. Earth Link with service of 2Mbps download and 1Mbps as an upload (Provided to MMWP) Not Available
MMPW
No
MMPW
MMPW
MMPW
10 Mbps
MMPW
Unknown
MMPW
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MMPW
21 users There are Eight departments are connected to the LAN: 1- Legal Department affairs:1 PC. 2- Department of invetigations:2 PCs. 3- Department of Planning: 2 PCs. 4- Department of Inspection: 1 PC. 5- Department of Evaluation: 2 PC. 6- Department of Accountance:1 PC. 7- Department of Monitoring: 2 PCs. 8- Department of resources: 6 PCs. Total: 17. Wired 250 MB
MMPW MMPW
what type of the internet access at the office of GI ? What is the daily size of average data and information interchange rate for future LAN?
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SOFTWAREASSESSMENTOUTPUTFROMSITESVISITS:
Ministry name IMN Question Is there any unified software that does all the IG internal operation and processes? Is there an automated system for IG office flow management? If yes, whats the name of that system and what its exact functionality, and is it licensed? Is there archiving software, system, or application? If yes, what its name and operational functionality, and it licensed? Is there any auditing software used by IG office to manage their work? If yes, please list them? Are they licensed? Is there any standard template(s) for IG internal operation and process? If yes, please list them and specify why each one uses. What type of reports IG office have and which one of them automated? Whats the name of the software used to generate the automated report? Is it license? Please specify a list of process in your work done electronically and with workflow? Yes/No No Answer
IMN
Yes
Follow up operations
No No Yes
Access database & filling system Manual All are Manual: Individuals, inspection, investigation, complaints, memorandums of inquiry, and the annual report Many Reports and all of them are manual
IMN
IMN
Archiving, issued and incoming personnel, salaries, accounts, training courses and workshops follow-up books cases, follow-up program completion of the investigative committees, commissions archiving Stores, Fixed Assets, contained Manual Manual & Email win XP , 7 all NL
What IG process you think it is important to be automated in your office? How employees within same IG office and between IG offices communication with each other electronically? How employees within IG office communicated and connected with the ministry they located in What operating system(s) used for Laptops, PCs and Servers in each IG office? Are those operating systems licenses or not?
Page36of57
What software(s) IG office have installed in each Laptops, PCs and Servers? Are those licenses or not? Is there any customized developed software to be used in the IG office or for IG application? Is there any unified software that does all the IG internal operation and processes? No No
Page37of57
MOO
Is there an automated system for IG office flow management? If yes, whats the name of that system and what its exact functionality, and is it licensed?
1- BSA system vfp follow - up reports of the Office of Financial Supervision any final action and correspondence that took place and extract customized reports. 2- Monitoring system declared to investigate issues vfp follow the stated issues for investigation by the Bureau and the final procedures and follow the recommendations of the investigation and the issuance of this statistical reports and follow - up reports of commissions of inquiry and follow - up reports recommendations to the years 2009 , 2012 3-Follow up vfp grievances system to follow up on complaints received by the Secretariat. 4 - mail follow-up system for the Department of vfp introduction Daily Mail section and follow-up assignment and procedures . 5- studies and research system access system that contains all of the studies submitted by the staff of the planning department classified by the study name , study author and the date of submission. 6- field visits system access system shows the movement of vehicles and for each department visits , number of visits for each section in the office with the calculation of each type of visit , in addition to show the total for each section and for all of us. 7- circulars oracle system of the office staff can be found on the circulars that have been issued from the office or other destinations and cumulatively . 8- Office Management System (Plexiglas) oracle Daily Mail tracking system ( incoming and outgoing ) secret , private and normal storage with a photocopy of the book. 9- archiving system and follow - up orders access system for follow - up and referral orders and completion rates . 10- domestic flights and system access system for foreign pursue associate flights . 11- standardized contracts system access the system storing information contracts and orders formations own . 12- store system access count the stored material in addition to the needs of office materials. 13- projects access control system enter information projects and sub projects and contracts for the formations and the possibility of search and update information 14- incoming and outgoing access daily mail tracking system of the department and the issuance of reports on overdue books ( office ) . 15- secretary System access program saves the names and phone numbers , mailing addresses and office career with the ability to search for any name enter the character
Page38of57
MOO
Is there archiving software, system, or application? If yes, what its name and operational functionality, and it licensed?
Yes
Office Management System (website using database oracle) Daily Mail tracking system (incoming and outgoing) secret, private and normal storage with a photocopy of the book (and prepare design and programming by department staff). Follow-up system with grievances Luggage image grievance (design and preparation by the cadre section).
MOO
Is there any auditing software used by IG office to manage their work? If yes, please list them? Are they licensed?
No
Follow-up inspection visits and investigation visits model Follow-up computers and maintenance problems sudden model systems maintenance systems and programs Follow-up computer problems and sudden maintenance of computers and devices thereto model maintenance of computer equipment and accessories Follow-up time and vacations normal and pathological within Sgt model system Vacations Statistical report quarterly statistical report to the Coordinator Annual reports and quarterly report annual Office
MOO
Is there any standard template(s) for IG internal operation and process? If yes, please list them and specify why each one uses. What type of reports IG office have and which one of them automated? Whats the name of the software used to generate the automated report? Is it license?
No Coordinator Statistical Report quarterly report and annual Office transparency reports balance audit report
MOO
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MOO
Please specify a list of process in your work done electronically and with workflow?
1- BSA system vfp follow - up reports of the Office of Financial Supervision any final action and correspondence that took place and extract customized reports . 2- monitoring system declared to investigate issues vfp follow the stated issues for investigation by the Bureau and the final procedures and follow the recommendations of the investigation and the issuance of this statistical reports and follow - up reports of commissions of inquiry and follow - up reports recommendations to the years 2009 , 2012 3- Follow up vfp grievances system to follow up on complaints received by the Secretariat. 4- mail follow-up system for the Department of vfp introduction Daily Mail section and follow-up assignment and procedures . 5- studies and research system access system that contains all of the studies submitted by the staff of the planning department classified by the study name , study author and the date of submission. 6- field visits system access system shows the movement of vehicles and for each department visits , number of visits for each section in the office with the calculation of each type of visit , in addition to show the total for each section and for all of us. 7-circulars oracle system system of the office staff can be found on the circulars that have been issued from the office or other destinations and cumulatively . 8- Office Management System ( Plexiglas ) oracle Daily Mail tracking system ( incoming and outgoing ) secret , private and normal storage with a photocopy of the book. 9- archiving system and follow - up orders access system for follow - up and referral orders and completion rates . 10- Travel system of internal and external access system for pursue associate testimonies . 11- standardized contracts system access the system storing information contracts and orders formations own . 12- store system access count the stored material in addition to the needs of office materials. 13- projects access control system enter information projects and sub projects and contracts for the formations and the possibility of search and update information 14- incoming and outgoing access daily mail tracking system of the department and the issuance of reports on overdue books ( office ) . 15- secretary System access program saves the names and phone numbers , mailing addresses and office career with the ability to search for any name to enter the character Auditing programs for financial audit
MOO
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MOO
How employees within same IG office and between IG offices communication with each other electronically? How employees within IG office communicated and connected with the ministry they located in What operating system(s) used for Laptops, PCs and Servers in each IG office? Are those operating systems licenses or not?
1.Paper-based communication. 2. Via e-mail. 3. Via shared files Manual & Email (All NL) Windows XP, Windows 7, Windows 8, Windows server 2008
MOO MOO
MOO
What software(s) IG office have installed in each Laptops, PCs and Servers? Are those licenses or not?
The Following are NL: Office 2003,2007 Adobe reader Adobe Photoshop cs5 Adobe Dreamweaver cs5 Macro media flash 8 V.F.P 9 Outlook Messenger Acdver 12 Oracle database 12g Oracle developer 10g Oracle developer 6i The Following are L: Kasper sky 2012 Kasper sky 2012 server
MOO MOHR
Is there any customized developed software to be used in the IG office or for IG application? Is there any unified software that does all the IG internal operation and processes? Is there an automated system for IG office flow management? If yes, whats the name of that system and what its exact functionality, and is it licensed? Is there archiving software, system, or application? If yes, what its name and operational functionality, and it licensed? Is there any auditing software used by IG office to manage their work? If yes, please list them? Are they licensed? Is there any standard template(s) for IG internal operation and process? If yes, please list them and specify why each one uses.
No No
MOHR
No
No No Yes
they are planning to get new standard Archiving system Loan inspection (Excel Sheet) not license , Prosperity Sheet Excel, All are manual: Reference guide, a manual follow-up visits form Word, follow fire advances
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MOHR
What type of reports IG office have and which one of them automated? Whats the name of the software used to generate the automated report? Is it license? Please specify a list of process in your work done electronically and with workflow? What IG process you think it is important to be automated in your office? How employees within same IG office and between IG offices communication with each other electronically? How employees within IG office communicated and connected with the ministry they located in What operating system(s) used for Laptops, PCs and Servers in each IG office? Are those operating systems licenses or not? What software(s) IG office have installed in each Laptops, PCs and Servers? Are those licenses or not? Is there any customized developed software to be used in the IG office or for IG application? Is there any unified software that does all the IG internal operation and processes? No No
All are manual: Field audit reports, audit financial documents, the report of the bonuses and the upgrade and installation HR , Accounting , Payroll, Food Blocking & Retire All Access database Archive Employee files , inspection the financial Records that already checked , Full Archiving System. Phone or physical visits , internally manual physically or in official manual letters Win XP + Win 7 (All NL) MS Office, Adobe , FoxPro no servers
MOAg
Is there an automated system for IG office flow management? If yes, whats the name of that system and what its exact functionality, and is it licensed?
No
A program to follow the movement of incoming mail / function up incoming mail to the Office of the Inspector General and the actions taken by the departments and documenting these procedures electronically and is the follow-up program of follow-up by the Department The program is designed by the Division of calculators for incoming mail on (program Access and not licensed) Outgoing mail archiving program A program for archiving all books issued from the office the program is designed by the Division of calculators for Outgoing mail on (programs are Access and all not Licensed)
MOAg
Is there archiving software, system, or application? If yes, what its name and operational functionality, and it licensed? Is there any auditing software used by IG office to manage their work? If yes, please list them? Are they licensed? Is there any standard template(s) for IG internal operation and process? If yes, please list them and specify why each one uses.
No
MOAg
No All are manual: Form up to visits Manual Word, evaluating the performance of, investigative committees and investigative committees
MOAg
Yes
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MOAg
What type of reports IG office have and which one of them automated? Whats the name of the software used to generate the automated report? Is it license? Please specify a list of process in your work done electronically and with workflow? What IG process you think it is important to be automated in your office? How employees within same IG office and between IG offices communication with each other electronically? How employees within IG office communicated and connected with the ministry they located in What operating system(s) used for Laptops, PCs and Servers in each IG office? Are those operating systems licenses or not? What software(s) IG office have installed in each Laptops, PCs and Servers? Are those licenses or not? Is there any customized developed software to be used in the IG office or for IG application? Is there any unified software that does all the IG internal operation and processes? Is there an automated system for IG office flow management? If yes, whats the name of that system and what its exact functionality, and is it licensed? Is there archiving software, system, or application? If yes, what its name and operational functionality, and it licensed? Is there any auditing software used by IG office to manage their work? If yes, please list them? Are they licensed? Is there any standard template(s) for IG internal operation and process? If yes, please list them and specify why each one uses. What type of reports IG office have and which one of them automated? Whats the name of the software used to generate the automated report? Is it license? Please specify a list of process in your work done electronically and with workflow? What IG process you think it is important to be automated in your office? No No
All are manual: Inspection reports, quarterly reports and annual report of the truth commissions, and investigative in/out letters , Contracts notes Access databases Assets, compatible system to link all the exist application. Email & Skype Manual & Email win XP (5 NL) + Win7 (22 NL) & Win8 (3 NL) MS Office + Adobe , compression tools are not license
MOP
No
Yes No No
they have offline word files uploaded to the local website working in the Intranet ( Lan inside the building of the M ) Complains , Contract , Cases , Investigation, Accounting Reports and many others & word templates for others Books in/out, Accounting, HR & Payroll, Complains , Certificates ReApprovals , Training bonuses , Budgeting check
MOP
MOP MOP
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How employees within same IG office and between IG offices communication with each other electronically? How employees within IG office communicated and connected with the ministry they located in What operating system(s) used for Laptops, PCs and Servers in each IG office? Are those operating systems licenses or not? What software(s) IG office have installed in each Laptops, PCs and Servers? Are those licenses or not? Is there any customized developed software to be used in the IG office or for IG application? Is there any unified software that does all the IG internal operation and processes? Is there an automated system for IG office flow management? If yes, whats the name of that system and what its exact functionality, and is it licensed? Is there archiving software, system, or application? If yes, what its name and operational functionality, and it licensed? Is there any auditing software used by IG office to manage their work? If yes, please list them? Are they licensed? Is there any standard template(s) for IG internal operation and process? If yes, please list them and specify why each one uses. What type of reports IG office have and which one of them automated? Whats the name of the software used to generate the automated report? Is it license? Please specify a list of process in your work done electronically and with workflow? What IG process you think it is important to be automated in your office? How employees within same IG office and between IG offices communication with each other electronically? How employees within IG office communicated and connected with the ministry they located in What operating system(s) used for Laptops, PCs and Servers in each IG office? Are those operating systems licenses or not? No No
Phone or physical visits , internally manual through the Books In/Out system or manually , with other department in the M by Email and manual letters Win Ser 2003 NL + 2008 L & most of PC are Win7 NL Except some PC with XP that using Oracle applications Office + Adobe, CD Writer , for the servers SQL Server database & Oracle 10g (All are NL)
There is a plan
MOIM
Yes
Yes No
Home made system, Access database They have some Automated reports by excel They have offline word files uploaded to the local website working in the Intranet (LAN inside the building of the Ministry) All are Manual: Integrity reports, for our companies, for a particular contract, a particular case of internal reports, field visits etc. Books in/out, Accounting, HR & Payroll, Complains , Certificates ReApprovals , Training , Minister system , tours 23 small tool Access Home Made They are planning to create full Automated system but seeking for a budget !! Manual, Email, and Facebook Manual, Email Win Ser 2003 & most of PC are 7 & XP All NL
MOIM
MOIM
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What software(s) IG office have installed in each Laptops, PCs and Servers? Are those licenses or not? Is there any customized developed software to be used in the IG office or for IG application? Is there any unified software that does all the IG internal operation and processes? Is there an automated system for IG office flow management? If yes, whats the name of that system and what its exact functionality, and is it licensed? Is there archiving software, system, or application? If yes, what its name and operational functionality, and it licensed? Is there any auditing software used by IG office to manage their work? If yes, please list them? Are they licensed? Is there any standard template(s) for IG internal operation and process? If yes, please list them and specify why each one uses. What type of reports IG office have and which one of them automated? Whats the name of the software used to generate the automated report? Is it license? Please specify a list of process in your work done electronically and with workflow? What IG process you think it is important to be automated in your office? How employees within same IG office and between IG offices communication with each other electronically? How employees within IG office communicated and connected with the ministry they located in What operating system(s) used for Laptops, PCs and Servers in each IG office? Are those operating systems licenses or not? What software(s) IG office have installed in each Laptops, PCs and Servers? Are those licenses or not? Is there any customized developed software to be used in the IG office or for IG application? Is there any unified software that does all the IG internal operation and processes? No No No No
MOCu
No
Yes No Yes
All are manual: Maintenance, Vacations, update Anti Virus, Software installation request, delivering Doc. & Car Maintain the reports only from Archiving its automated
MOCu
Archiving & Emails Notes HR, payroll, accounting , DMS All are manually, in a few cases they using the Emails All are manually, in a few cases they using the Emails Win XP, 7 NL MS Office, Adobe, Antivirus (All NL) Only the Archiving System
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MOCom
Is there an automated system for IG office flow management? If yes, whats the name of that system and what its exact functionality, and is it licensed?
No
1 - follow-up program of investigative committees 2 - a follow-up program of citizens' complaints 3 - follow-up program contracts 4 - Vacations program 5 - Data Bank Program staff (All NL) 1 - archiving program of internal and external courses 2 - archiving program writes the incoming and outgoing 3 - Health archiving program issuance of documents 4 - archiving program integrity books (All NL)
MOCom
Is there archiving software, system, or application? If yes, what its name and operational functionality, and it licensed?
Yes
MOCom MOCom
Is there any auditing software used by IG office to manage their work? If yes, please list them? Are they licensed? Is there any standard template(s) for IG internal operation and process? If yes, please list them and specify why each one uses. What type of reports IG office have and which one of them automated? Whats the name of the software used to generate the automated report? Is it license? Please specify a list of process in your work done electronically and with workflow? What IG process you think it is important to be automated in your office? How employees within same IG office and between IG offices communication with each other electronically? How employees within IG office communicated and connected with the ministry they located in What operating system(s) used for Laptops, PCs and Servers in each IG office? Are those operating systems licenses or not?
No No Inspection reports, quarterly reports and annual report of the truth commissions, internal and external courses Not integrated and some of them not working no plan because of limited budget Manual Manual 29 Windows 7 professional 32bit (NL) 6 Windows 7 professional 32bit (L) 25 Windows xp sp3 (NL) 1 Server mikrotik v2.2.16 (L)
MOCom
MOCom
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MOCom
What software(s) IG office have installed in each Laptops, PCs and Servers? Are those licenses or not?
15 Office 2003 (NL) 6 Office 2007 (L) 37 Office 2007 (NL) 30 Antivirus (L) 40 Adobe (NL) No No
MOCom MOTrd
Is there any customized developed software to be used in the IG office or for IG application? Is there any unified software that does all the IG internal operation and processes? Is there an automated system for IG office flow management? If yes, whats the name of that system and what its exact functionality, and is it licensed? Is there archiving software, system, or application? If yes, what its name and operational functionality, and it licensed? Is there any auditing software used by IG office to manage their work? If yes, please list them? Are they licensed? Is there any standard template(s) for IG internal operation and process? If yes, please list them and specify why each one uses. What type of reports IG office have and which one of them automated? Whats the name of the software used to generate the automated report? Is it license? Please specify a list of process in your work done electronically and with workflow? What IG process you think it is important to be automated in your office? How employees within same IG office and between IG offices communication with each other electronically? How employees within IG office communicated and connected with the ministry they located in What operating system(s) used for Laptops, PCs and Servers in each IG office? Are those operating systems licenses or not? What software(s) IG office have installed in each Laptops, PCs and Servers? Are those licenses or not? Is there any customized developed software to be used in the IG office or for IG application?
MOTrd
No
No No Yes Follow-up system works as alternative work Checker All are manual: Inspections, investigations and complaints and memorandums of inquiry, the annual report Manual only Issued and Ward, personnel, training courses and workshops follow the cases of books, program contracts (All using Access) Stores, Fixed Assets, contained Manual Manual Win XP , 7 (All NL) MS Office NL , Adobe NL , Antivirus Weekly updated No
MOTrd
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MOT
Is there any unified software that does all the IG internal operation and processes?
No
MOT
Is there an automated system for IG office flow management? If yes, whats the name of that system and what its exact functionality, and is it licensed?
No
they have kind of notes registration system, as below: 1- Register the letter no & date 2- Register any actions done on this letter as notes only in Gen if dept. 1 send a letter to dept.2 then dept1 will register it then send this letter as sent then dept2 will register same letter info. again as received. !!! they are registering the ( no, date, subject, to whom should send & some other notes )
MOT MOT
Is there archiving software, system, or application? If yes, what its name and operational functionality, and it licensed? Is there any auditing software used by IG office to manage their work? If yes, please list them? Are they licensed? Is there any standard template(s) for IG internal operation and process? If yes, please list them and specify why each one uses. What type of reports IG office have and which one of them automated? Whats the name of the software used to generate the automated report? Is it license? Please specify a list of process in your work done electronically and with workflow? What IG process you think it is important to be automated in your office? How employees within same IG office and between IG offices communication with each other electronically? How employees within IG office communicated and connected with the ministry they located in What operating system(s) used for Laptops, PCs and Servers in each IG office? Are those operating systems licenses or not? What software(s) IG office have installed in each Laptops, PCs and Servers? Are those licenses or not? Is there any customized developed software to be used in the IG office or for IG application? Is there any unified software that does all the IG internal operation and processes?
Yes No
MOT
Yes
Form up to visits Manual Word, evaluating the performance of, investigative committees, investigative Algat, all handy and there is a system of contract and accounting, inspection visits and the incoming and outgoing Inspection reports, quarterly reports and annual report of the truth commissions, and investigative in/out letters , Contracts notes Assets, compatible system to calculate all the exist application. Manual Manual Win7 + XP (All NL) Office + Adobe (All NL)
MOT
No No
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MOHe
Is there an automated system for IG office flow management? If yes, whats the name of that system and what its exact functionality, and is it licensed? Is there archiving software, system, or application? If yes, what its name and operational functionality, and it licensed? Is there any auditing software used by IG office to manage their work? If yes, please list them? Are they licensed? Is there any standard template(s) for IG internal operation and process? If yes, please list them and specify why each one uses. What type of reports IG office have and which one of them automated? Whats the name of the software used to generate the automated report? Is it license? Please specify a list of process in your work done electronically and with workflow? What IG process you think it is important to be automated in your office? How employees within same IG office and between IG offices communication with each other electronically? How employees within IG office communicated and connected with the ministry they located in What operating system(s) used for Laptops, PCs and Servers in each IG office? Are those operating systems licenses or not? What software(s) IG office have installed in each Laptops, PCs and Servers? Are those licenses or not? Is there any customized developed software to be used in the IG office or for IG application? Is there any unified software that does all the IG internal operation and processes? Is there an automated system for IG office flow management? If yes, whats the name of that system and what its exact functionality, and is it licensed?
No
Follow-up request counterfeiters (FoxPro), issued and incoming Iraqi Computers (SQL database), receiving complaints, the issuance of health (Access database), students transferred from outside Iraq (Access database)
MOHe
In /Out books & complains Archiving, DMS & work flow management Manual and Emails Manual Win 7 + XP , (NL) MS Office , Anti Virus, AutoCAD, Adobe (NL) No No Program management and follow-up of Daily Mail Follow-up program activities of employees and absenteeism
MOH
Yes
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MOH
Is there archiving software, system, or application? If yes, what its name and operational functionality, and it licensed?
No
They have many archived systems those couldn't be unified in one system: 1- Archiving system binders for employees within the Human Resources Management System and the archive everything related to the employee through the career service (equivalents - sanctions - Bonuses - Tervaat are ...... etc.) 2- Archiving system audit and investigative committees completed
MOH MOH
Is there any auditing software used by IG office to manage their work? If yes, please list them? Are they licensed? Is there any standard template(s) for IG internal operation and process? If yes, please list them and specify why each one uses.
Yes Yes
Inspection of the Med. and Most of Pre Curewent They have forms for the Planned Visits They have a lot of licensed systems such as: Report angel Certificates to the staff report Report titles functional staff Data Report the investigative and Altdqikh committees completed Incoming and outgoing mail and late books Position control of medical devices for all health institutions The position of the surgical middle and major in all health institutions Position of dialysis Attitude tests with ringing and Mufras devices
MOH
What type of reports IG office have and which one of them automated? Whats the name of the software used to generate the automated report? Is it license?
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MOH
Please specify a list of process in your work done electronically and with workflow?
HR, payroll, archiving, dms, ... & many more All l are Licensed Asp.net + c # HRMS (individuals) Asp.net + c # special project statistics system (404) medical response via phone vb system Stores Asp.net + vb system of follow-up inspection visits Asp.net + vb Stats system of health service development projects vb archiving and control system trading reports issued by regulators Asp.net + vb archiving system and follow-up of incoming and outgoing books php Unified ID System php staff performance appraisal system and archive the daily activity of the Office of the Inspector General Php control system and audit purchases Php and follow-up control system guarantees good performance for companies implementing projects Asp.net + c # system of follow-up and monitor the work of long-term medical devices php automation system control department work on drugs php payroll system Php database system for the administrative aspects of the hotel and service Php electronic documentation system for the work of doctors Php conduct follow-up system orders issued Php indicators for monitoring system health departments Php investigative committees archiving system Php structural system owners Php archiving system and follow-up reports and trading Php library system php credits system
MOH MOH
What IG process you think it is important to be automated in your office? How employees within same IG office and between IG offices communication with each other electronically?
Evaluate the performance of doctors and archiving of contracts Manual & Email
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How employees within IG office communicated and connected with the ministry they located in What operating system(s) used for Laptops, PCs and Servers in each IG office? Are those operating systems licenses or not? What software(s) IG office have installed in each Laptops, PCs and Servers? Are those licenses or not? Is there any customized developed software to be used in the IG office or for IG application? Is there any unified software that does all the IG internal operation and processes? Is there an automated system for IG office flow management? If yes, whats the name of that system and what its exact functionality, and is it licensed? Is there archiving software, system, or application? If yes, what its name and operational functionality, and it licensed? Is there any auditing software used by IG office to manage their work? If yes, please list them? Are they licensed? Is there any standard template(s) for IG internal operation and process? If yes, please list them and specify why each one uses. What type of reports IG office have and which one of them automated? Whats the name of the software used to generate the automated report? Is it license? Please specify a list of process in your work done electronically and with workflow? What IG process you think it is important to be automated in your office? How employees within same IG office and between IG offices communication with each other electronically? How employees within IG office communicated and connected with the ministry they located in What operating system(s) used for Laptops, PCs and Servers in each IG office? Are those operating systems licenses or not? What software(s) IG office have installed in each Laptops, PCs and Servers? Are those licenses or not? No No
Manual Win XP (70 NL) + Win 7 (30 L) + Win 7 (100 NL) + & Win8 (3 NL) + Win Server 2008R2 (2 NL) Office , Adobe, compression tools (All NL)
MOMD
No
MOMD MOMD
No No
MOMD
Yes
All are Manual: Vacations , part of day vacation, Entering Authorization, visits, employees evaluation, car maintenance & promotion Request All are manual: Quarter progress Report, management, Auditing, low, inspection NA HR, payroll, in-Out books, Flow Management system, Visits and Archiving Manual Manual Win XP + 7 (All NL) MS Office + Adobe (All NL)
MOMD
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MOMD MOY
Is there any customized developed software to be used in the IG office or for IG application? Is there any unified software that does all the IG internal operation and processes? Is there an automated system for IG office flow management? If yes, whats the name of that system and what its exact functionality, and is it licensed? Is there archiving software, system, or application? If yes, what its name and operational functionality, and it licensed? Is there any auditing software used by IG office to manage their work? If yes, please list them? Are they licensed? Is there any standard template(s) for IG internal operation and process? If yes, please list them and specify why each one uses. What type of reports IG office have and which one of them automated? Whats the name of the software used to generate the automated report? Is it license? Please specify a list of process in your work done electronically and with workflow? What IG process you think it is important to be automated in your office? How employees within same IG office and between IG offices communication with each other electronically? How employees within IG office communicated and connected with the ministry they located in What operating system(s) used for Laptops, PCs and Servers in each IG office? Are those operating systems licenses or not? What software(s) IG office have installed in each Laptops, PCs and Servers? Are those licenses or not? Is there any customized developed software to be used in the IG office or for IG application? Is there any unified software that does all the IG internal operation and processes? Is there an automated system for IG office flow management? If yes, whats the name of that system and what its exact functionality, and is it licensed?
No No
MOY
No
No No No
MOY
NA Archiving, DMS, following up Manual Manual Win XP + 7 (All NL) MS Office + Adobe (All NL) No No they have more than one. Each one do part of work to follow up one department
MoMPW
No
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Is there archiving software, system, or application? If yes, what its name and operational functionality, and it licensed? Is there any auditing software used by IG office to manage their work? If yes, please list them? Are they licensed? Is there any standard template(s) for IG internal operation and process? If yes, please list them and specify why each one uses. What type of reports IG office have and which one of them automated? Whats the name of the software used to generate the automated report? Is it license?
No No No All are manual: Urgent books, Report visits, Reports all systems equipped with grenade
MoMPW
MoMPW
Please specify a list of process in your work done electronically and with workflow?
All are in MS Access: in - Out secure books, visit Registration, informing following system, project following up, training courses following up , email books management, complains systems, case management system and its committee, checking following up system, HR , vehicles , Review ongoing contracts lagging, black list, the program of engagements, evaluation institution, wrote Stores, salaries,
What IG process you think it is important to be automated in your office? How employees within same IG office and between IG offices communication with each other electronically? How employees within IG office communicated and connected with the ministry they located in What operating system(s) used for Laptops, PCs and Servers in each IG office? Are those operating systems licenses or not? What software(s) IG office have installed in each Laptops, PCs and Servers? Are those licenses or not? Is there any customized developed software to be used in the IG office or for IG application? No
Unified system & ERP emails & manual emails & manual win XP + 7 NL office + Adobe , compression tools NL
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HUMANRESOURCEASSESSMENTOUTPUTFROMSITESVISITS:
Ministry name Question How many employees are there in the IG office? Does all of them using computers (please give number or percentage)? And whats the level of their computer skills? How many IT staff for each IG office and what is their qualifications? Is there any plan for IT training? If yes, please specify. How many employees are there in the IG office? Does all of them using computers (please give number or percentage)? And whats the level of their computer skills? How many IT staff for each IG office and what is their qualifications? Is there any plan for IT training? If yes, please specify. How many employees are there in the IG office? Does all of them using computers (please give number or percentage)? And whats the level of their computer skills? How many IT staff for each IG office and what is their qualifications? Is there any plan for IT training? If yes, please specify. How many employees are there in the IG office? Does all of them using computers (please give number or percentage)? And whats the level of their computer skills? How many IT staff for each IG office and what is their qualifications? Is there any plan for IT training? If yes, please specify. How many employees are there in the IG office? Does all of them using computers (please give number or percentage)? And whats the level of their computer skills? No 110 employees and 60% using computers No No 48 & 60% using the computers No 330 & 150 using computers Yes/No Answer
IMN
2 employees Engineers
MOHR MOHR
3 employees need to do some OS training and Network administration training 54 & 48 using computers
MOP
3 employees
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How many IT staff for each IG office and what is their qualifications? Is there any plan for IT training? If yes, please specify. How many employees are there in the IG office? Does all of them using computers (please give number or percentage)? And whats the level of their computer skills? How many IT staff for each IG office and what is their qualifications? Is there any plan for IT training? If yes, please specify. How many employees are there in the IG office? Does all of them using computers (please give number or percentage)? And whats the level of their computer skills? How many IT staff for each IG office and what is their qualifications? Is there any plan for IT training? If yes, please specify. How many employees are there in the IG office? Does all of them using computers (please give number or percentage)? And whats the level of their computer skills? How many IT staff for each IG office and what is their qualifications? Is there any plan for IT training? If yes, please specify. How many employees are there in the IG office? Does all of them using computers (please give number or percentage)? And whats the level of their computer skills? How many IT staff for each IG office and what is their qualifications? Is there any plan for IT training? If yes, please specify. How many employees are there in the IG office? Does all of them using computers (please give number or percentage)? And whats the level of their computer skills? How many IT staff for each IG office and what is their qualifications? Is there any plan for IT training? If yes, please specify. No No No No No No
5 employees
8 employees They dont have any plan for there training 102 & 70 using the computer
MOCom MOCom
2 employees we agree with them to prepare a private plan for there IT staff to create some needed skills 45 & 25 using computers
MOTrd
4 employees
4 employees
106 & 20% using computers & 10% using computer with skills 3 employees
MOT MOT
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MOHe
How many employees are there in the IG office? Does all of them using computers (please give number or percentage)? And whats the level of their computer skills? How many IT staff for each IG office and what is their qualifications? Is there any plan for IT training? If yes, please specify. How many employees are there in the IG office? Does all of them using computers (please give number or percentage)? And whats the level of their computer skills? How many IT staff for each IG office and what is their qualifications? No
5 employees
MOH
10 employees They ask us to prepare such a training plan for them & should be scheduled to avoid join most of one department in one course same time 46 & 37 using computers
MOH
Is there any plan for IT training? If yes, please specify. How many employees are there in the IG office? Does all of them using computers (please give number or percentage)? And whats the level of their computer skills? How many IT staff for each IG office and what is their qualifications? Is there any plan for IT training? If yes, please specify. How many employees are there in the IG office? Does all of them using computers (please give number or percentage)? And whats the level of their computer skills? How many IT staff for each IG office and what is their qualifications? Is there any plan for IT training? If yes, please specify. How many employees are there in the IG office? Does all of them using computers (please give number or percentage)? And whats the level of their computer skills? How many IT staff for each IG office and what is their qualifications? Is there any plan for IT training? If yes, please specify.
No
MOMD
MoMPW MoMPW
3 employees No
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