Rizwan Khan

Resume
Career Objective:
I explore the possibility of obtaining a position in a challenging environment, providing opportunities for growth and advancement, where I can utilize my experience and skills toward becoming a valuable team member. As a team player I am able to integrate and adapt effective people, situations and work environment. My work is quick and efficient and I provide services in a professional manner. Solve issues timely while maintaining client service level agreements. Exceptional working experience in fast-paced, deadline-oriented environments.

Education:
Diploma in Corporate Affairs 2009 Melbourne, Australia Advance Diploma in Accounting & Finance 2008 Melbourne, Australia Bachelor in Computer Sciences 2003 Islamabad, Pakistan Intermediate Commerce 2000 Islamabad, Pakistan

Certifications and Trainings:

Cisco Network Associate R&S Track Cisco Network Associate Voice Track Reseller Access Tech Training PC Architecture Release 21 Microsoft Certified Professional 2013 Islamabad, Pakistan 2013 Islamabad, Pakistan 2005 El Segundo, California, USA 2005 El Segundo, California USA 2002 Islamabad, Pakistan

Technical Skills:
Applications: Ms Office, Visio, 3D Studio Max, Adobe Photoshop, Corel Draw, Abode Illustrator, Adobe Acrobat, Packet Tracer, GNS, Quick Books. Operating Systems: Windows 2000, XP, Vista, NT, 7 & 8.

Achievements:
Pakistan Shaheens AFL Team Concert Manager Employee of the month Executive Member PSAA Employee of the month 3rd Prize Puta Software Exhibition Melbourne, Australia 2013 Melbourne, Australia 2010 Melbourne, Australia 2009 Melbourne, Australia 2008 Islamabad, Pakistan 2006 Peshawar, Pakistan 2004

Employment History: FLEET SEVEN - MELBOURNE, AUSTRALIA

Assistant Business Development Manager (Jul 2010 - Feb 2012) Rolls & Responsibilities Build and guide a business development team to penetrate new customer base and drive sales revenue. Oversee all customer accounts with Customer Service Executives. Execute the sales plan formulated by the companys overall sales and marketing strategy. Prepare sales and marketing tools to grow existing accounts and attain new accounts. Analyse market information and competitive intelligence, understanding customer expectations to perform strategic product positioning.

Fleet Seven Limited and Group Companies, is the leading retailer of sporting and leisure equipment, apparel & footwear in Australia. Fleet Seven Limited and Group Companies employs over 1000 employees, nationwide.

RR SWITCH - MELBOURNE, AUSTRALIA

IT Support Officer (Apr 2008 - Jul 2010) Rolls & Responsibilities Provide technical support to telephone and email requests from users for all PC hardware, software & peripherals. Log support calls and document their outcome to facilitate the resolution of common queries. Redirect or escalate support requests to the appropriate member of the IT Support Centre. Pro-actively provide information to users on the progress of outstanding support calls. Contribute to ensuring that the Helpdesk systems and software are kept up to date & messages are passed on & feedback received promptly.

Established in Melbourne, RR switch has quickly grown into a successful IT Managed Services provider that now operates nationally. RR switch specialize in developing tailored IT solutions for small to medium businesses.

Ovex Technologies is USA (LA) based company with facilities in Pakistan's three major cities, Ovex is the largest third party offshore BPO and Information Technology solutions provider, serving both domestic and international client (USA and UK based). Ovex leveraging partnerships with industry leading global technology vendors like Cisco, IBM, EMC and Microsoft. Ovex technologies, an ISO 9001 : 2000 certified company.

OVEX TECHNOLOGIES - ISLAMABAD, PAKISTAN

Vendor Partner Specialist (Apr 2004 - Jul 2006) Rolls & Responsibilities Partner's relationship management Facilitate relationship between En Pointe technologies and manufacturer's sales groups to identify and close new business in joint target accounts. Participate in the development of marketing activities. Manage partner's revenue forecasts and pipeline including coordination between partner and En Pointe technologies sales personnel. Maintain pipeline report, weekly reports and all documentation to support business opportunities & new sales. Create a companywide product awareness campaign to continually keep En Pointe Technologies sales representatives informed of products and services.
*References furnished upon request.