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Tikona Digital Networks

tikona.in

No GB Restrictions No Speed Downgrade*

Unlimited Usage Plans - Monthly Super Saver High Speed and High Savings
Details Primary Download Speed Usage Available at Primary Download Speed (GBs) Secondary Download Speed Monthly Plan Rental (`) (Excluding Service Tax) Installation Charges (`) (Excluding Service Tax) Effective Installation Charges Post Rebate (` 50/Month for 5 Months) (Excluding Service Tax) ^ Subscription Amount (Plan Charges + Installation Amount + Service Tax) (`) Simultaneous PC/Device Logins ADBBM1249 ADULM4096 ADBBM749 ADULM2048 ADBBM649 ADULM1024 4 Mbps 4 Mbps 2 Mbps 2 Mbps 1 Mbps 1 Mbps 15 No GB Restrictions 10 No GB Restrictions 10 No GB Restrictions 2 Mbps 4 Mbps 750 Kbps 2 Mbps 512 Kbps 1 Mbps
(No Speed Downgrade*) (No Speed Downgrade*) (No Speed Downgrade*)

1,249 750 500 2,300 2

1,499 750 500 2,600 3

749 750 500 1,700 2

999 750 500 2,000 2

649 750 500 1,600 2

799 750 500 1,800 2

No GB Restrictions No Speed Downgrade*

Unlimited Usage Plans - Quarterly Super Saver Installation Charges ` 250 Waived Off
Details Download Speed Quarterly Plan Rental (`) (Excluding Service Tax) Installation Charges (`) (Excluding Service Tax) ^ Subscription Amount (Plan Charges + Installation Amount + Service Tax) (`) Simultaneous PC/Device Logins ADULQ1024 1 Mbps 2,399 500 3,300 2 ADULQ2048 2 Mbps 2,999 500 4,000 2 ADULQ4096 4 Mbps 4,499 500 5,700 3

No GB Restrictions No Speed Downgrade*

Unlimited Usage Plans - Half Yearly Super Saver Installation Charges ` 500 Waived Off
Details Download Speed Half Yearly Plan Rental (`) (Excluding Service Tax) Installation Charges (`) (Excluding Service Tax) ^ Subscription Amount (Plan Charges + Installation Amount + Service Tax) (`) Simultaneous PC/Device Logins ADULH1024 1 Mbps 4,799 250 5,700 2 ADULH2048 2 Mbps 5,999 250 7,100 2 ADULH4096 4 Mbps 8,999 250 10,400 3

No GB Restrictions No Speed Downgrade*

Unlimited Usage Plans - Annual Super Saver Pay for 11 Months and Save 1 Month Rental + Installation Charges ` 750 Waived Off
Details Download Speed Annual Plan Rental (`) (Excluding Service Tax) Installation Charges (`) (Excluding Service Tax) ^ Subscription Amount (Plan Charges + Installation Amount + Service Tax) (`) Simultaneous PC/Device Logins ADULA1024 1 Mbps 8,799 0 9,900 2 ADULA2048 2 Mbps 10,999 0 12,400 2 ADULA4096 4 Mbps 16,499 0 18,600 3

No GB Restrictions No Speed Downgrade*

Unlimited Usage Plans < 1 Mbps Pay for 4 Months and Save 2 Months Rental + Installation Charges ` 500 Waived Off
Details Download Speed Pay 4 Months Rental to get 6 Months Service (`) (Excluding Service Tax) Effective Monthly Rental (`) (Excluding Service Tax) You Save Two Months Rental Every Six Months (`) (Excluding Service Tax) Installation Charges (`) (Excluding Service Tax) ^ Subscription Amount (`) (Six Months Service Rental + Installation Charges + Service Tax ) Simultaneous PC/Device Logins ADULH300K 300 Kbps 2,400 400 1,200 250 3,000 2 ADULH512K 512 Kbps 3,000 500 1,500 250 3,700 2 ADULH750K 750 Kbps 3,900 650 1,950 250 4,700 2

No GB Restrictions No Speed Downgrade*

Unlimited Usage Plans < 1 Mbps Pay for 2 Months and Save 1 Month Rental + Installation Charges ` 250 Waived Off
Details Download Speed Pay 2 Months Rental to get 3 Months Service (`) (Excluding Service Tax) Effective Monthly Rental (`) (Excluding Service Tax) You Save One Month Rental Every Quarter (`) (Excluding Service Tax) Installation Charges (`) (Excluding Service Tax) ^ Subscription Amount (`) (Three Months Service Rental + Installation Charges + Service Tax) Simultaneous PC/Device Logins
^ Subscription amount is rounded off

ADULQ300K 300 Kbps 1,200 400 600 500 2,000 2

ADULQ512K 512 Kbps 1,500 500 750 500 2,300 2

ADULQ750K 750 Kbps 2,000 667 1,000 500 2,800 2

Bill Free Plans Up to 2 Mbps

Details Download Speed Bundled Usage (GBs) Validity (Months) Non Refundable Subscription Amount (`) (Including Service Tax) Simultaneous PC/Device Logins ADBF750K 750 Kbps 50 6 3,300 6 ADBF1024K 1 Mbps 40 6 3,300 6 ADBF2048K 2 Mbps 30 6 3,300 6

Bill Free Plans 4 Mbps

Details Bundled Usage (GBs) Validity (Months) Non-Refundable Subscription Amount (`) (Including Service Tax) Simultaneous PC/Device Logins Unifi3999 40 6 3,999 10 Unifi4999 60 6 4,999 10 Unifi5999 75 8 5,999 10 Unifi7999 125 8 7,999 15 Unifi9999 175 10 9,999 15 Unifi14999 300 12 14,999 15
*Conditions Apply Contention ratio increases post fair usage consumption as specified in T&Cs.

Value Added Services

Details Home Secured Wi-Fi # (Code: allholt) to connect multiple PC/Desktops wirelessly Anti-Virus with Parental Control Software Utility (Code: ANPREAV) to control internet usage & block/allow specific websites Static IP (Code: RETSIP)
# Company provides an Home Secured Wi-Fi (optional) that is fully compliant with recent government (DoT) directives on home wireless security.

Charges (`) (Excluding Service Tax) 1,500 for lifetime 650 per annum 1,000 per annum

Device configuration requirements:

PC/Laptops should have minimum Intel P IV2 GHz or higher processor and 512 MB RAM - Minimum 2 GB free Hard Disk space at the time of installation - Operating System: Win 2K, Win XP , Win Vista, Win 7 - Ethernet LAN Card/Port (10/100BaseT) with TCP/IP support. Browser Options: IE 6.0 & above, Mozilla Firefox 3.0 & above, Opera or Google Chrome browser. Subscribers who have opted for Home Secured Wi-Fi Solution can use the service on Wi-Fi enabled devices such as smartphones, tablets, touchpads (e.g. ipads). These devices should support 802.1X, WPA2 Enterprise security features.

Call: 18002090044 SMS: TIKONA to 575758 Visit: tikona.in

TERMS AND CONDITIONS:

No subscription amount to be paid to Tikona Digital Networks (TDN) Sales representative at the time of placing order. Post placing the order the subscriber will receive a call from Tikona Care for verifying personal details - name, address, mobile number, email ID and tariff plan. The subscriber is required to pay Subscription Amount as mentioned in the plan details on installation post service demo at installation location to the authorised TDN Installation representative only. The authorised TDN representative will carry TDN ID card. Subscriber can ask TDN representative for valid government ID like PAN card, driving license to verify his/her identification. TDN will not be responsible for any payment made by subscriber to unauthorised person claiming to be a TDN representative. Service Tax is extra as applicable. All plan charges will be charged in advance. Service installation will be done within 3 working days from the date of realisation of the subscription amount. In case of cheque payment, service installation shall take 6-10 working days from cheque submission date. Subscriber can track service installation progress by visiting www.tikona.in >> Track My Order. Keep User ID or Subscriber Registration Form Number (SRF No.) ready at the time of query. ` 250 rebate will be provided over a period of 5 months for monthly plans. Subscribers who pay their bill on time and are active subscribers will be eligible for this benefit. Bill Free plans: The non-refundable subscription amount includes the installation amount of ` 500. After consumption of bundled usage, the subscriber can recharge his/her account with any of the following vouchers: (1) ` 499 (Usage 2.5 GB, Validity 90 days), (2) ` 999 (Usage 10 GB, Validity 180 days) or (3) ` 1,999 (Usage 30 GB, Validity 365 days). Tikona Broadband Service Bill will not be provided for this plan. Refund will not be provided for unutilised usage (MBs) if the subscriber surrenders/discontinues the service. Subscriber can consume usage at any point of time across all the configured Wi-Fi devices. Fair Usage Limit is applicable on the unlimited usage plans: ADULM1024 (30GB per month), ADULM2048 (50GB per month), ADULM4096 (80GB per month), ADULQ300K (90GB in three months), ADULQ512K (90GB in three months), ADULQ750K (90GB in three months), ADULQ1024 (90GB in three months), ADULQ2048 (150GB in three months), ADULQ4096 (240GB in three months), ADULH300K (180GB in six months), ADULH512K (180GB in six months), ADULH750K (180GB in six months), ADULH1024 (180GB in six months), ADULH2048 (300GB in six months), ADULH4096 (480GB in six months), ADULA1024 (360GB in twelve months), ADULA2048 (600GB in twelve months) and ADULA4096 (960GB in twelve months). Contention ratio increases post fair usage consumption, although there is no limit on usage. This may result into speed reduction only during the peak hours. Contention Ratio - 1:10 for Bill Free plans and 1:20 for Unlimited Usage Plans. TDN reserves right to increase contention ratio upto 1:50 for Unlimited Usage Plans, if usage during the billing cycle crosses fair usage.

Value added services charge, if subscribed, is payable in advance at the time of subscription. Home Secured Wi-Fi service includes one hotspot instance inside the subscribers home. This can support an area of approximately 1000 sq.ft. For larger homes, additional hot-spots are available at ` 1,500 for lifetime per instance. Simultaneous log-ins are allowed only from a single location.

Tikona Broadband Service Bill delivery is done as per the option registered by the Subscriber:

E-copy: Only e-bill shall be sent to the registered E-mail ID. Physical copy: The physical bill shall be sent to the registered billing address. Additionally, e-bill shall be sent to the registered E-mail ID.

Upload speed will be 25% of applicable download speed or 512 Kbps, whichever is lower. Usage includes both upload and download of data. A CAT 5 cable shall be provided if the subscriber needs to connect his PC on the ethernet interface. Cable laying through casing and capping shall be charged @ ` 10 per foot. The same is payable directly to the authorised TDN installation representative. Speeds mentioned here are guaranteed upto the ISP node. All tariffs mentioned here are subject to regulatory approval. TDN has the right to modify or withdraw any tariff plan at any point of time. In case of service discontinuation, the subscriber shall compulsorily return all the modems in working condition. In the event of subscriber not being able to deliver the modem to the company, for reasons attributable to their action/account, the modems would be assumed to be permanently undeliverable to any person including the company. In such an event, including a case where the modems are delivered by the subscriber in non-working conditions, the company would charge the subscriber ` 1,500 per modem not returned or returned in non-working conditions towards penalty/damages for breach of the terms of service. This is applicable for all plans. If the subscriber of any plan surrenders the connection, then

She/he needs to surrender TDN CPE in working condition. In case of non-receipt of CPE/CPE in non working condition the penalty will be applicable as mentioned above. Additionally, the charges corresponding to the number of days/months of use/data transfer shall be payable/deducted from the upfront amount received to determine refund, if any. Full month shall be counted in case the usage is for part of the month. If refund is applicable then ` 500 for Bill Free plans and ` 750 for other plans will be adjusted/deducted from the refund amount towards installation. Refund, if applicable will be processed within 30 working days from the date of cancellation. For additional terms & conditions, please refer Terms & Conditions section on our website tikona.in.

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