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Taylor Cole Bibliography "History (Official City of Las Vegas Web Site).

" History (Official City of Las Vegas Web Site). N.p., n.d. Web. 29 Oct. 2013. http://www.lasvegasnevada.gov/FactsStatistics/history.htm. A Complete Photo History of Las Vegas Strip Casinos." LAS VEGAS STRIP. N.p., n.d. Web. 29 Oct. 2013. http://www.inoldlasvegas.com/strip.html. "Timeline - Las Vegas Sun News." Timeline - Las Vegas Sun News. N.p., n.d. Web. 29 Oct. 2013. http://www.lasvegassun.com/history/timeline/. "Las Vegas Seen as Dangerous Even as Crime drops." LasVegasSun.com. N.p., n.d. Web. 29 Oct. 2013. http://www.lasvegassun.com/news/2013/feb/25/las-vegas-seen-dangerous-even-crime-drops/. "Visitor Statistics." Las Vegas Visitors Statistics. N.p., n.d. Web. 29 Oct. 2013. http://www.lvcva.com/stats-and-facts/visitor-statistics/. "Las Vegas Hotels - ARIA." Aria Las Vegas. N.p., n.d. Web. 29 Oct. 2013. http://www.arialasvegas.com/. Heimann im. Las Vegas Vintage raphi s from Sin City. ln as hen . Print.

Chung, Su Kim. Las Vegas Then & Now. San Diego, CA: Thunder Bay, 2002. Print.

Pileggi, Nicholas. Casino: Love and Honor in Las Vegas. New York: Simon & Schuster, 1995. Print.Stephens, 2012. Print. Schumacher, Geoff. Sun, Sin & Suburbia: The History of Modern Las Vegas. Las Vegas, NV: Stephens, 2012. Print. Interview Questions 1. How long have you worked in the hotel/casino industry? 2. As a Director of Hotel Operations for Paris and Planet Hollywood, what does your job consist of? 3. Was this your dream job? If not, what was? 4. What is the hardest thing to enforce or manage in your job? 5. What are some of the things you need to keep up with on a daily basis in this industry? (in regards to trends and other properties) 6. In your opinion how does the hotel/casino industry affect Las Vegas? Would Las Vegas be as popular as it is without the hotels and casinos? 7. Do you think hotels are absolutely essential to the Vegas economy?

Taylor Cole

8. When did the hotel industry become a large part of Las Vegas? 9. If you had to compare a hotel/casino now, to a hotel/casino years ago what would be the main differences and even similarities that still exist today? 10. What do you think is extremely essential for running a great hotel? 11. What are some of the common upgrades in hotels/casinos today? 12. How has the pricing changed for the hotel industry and why? 13. How do you feel about hotel/industry competition? Does it make it harder to promote your property or is there cross promoting that happens with other hotel/casinos. 14. Do you know the cost spent to keep hotels updated with current technology and upgrades? 15. Do you think that people expect more out of todays Hotels? Why so? 16. Why is promotion of hotels/casinos so important? Is the competition fierce in this industry? Why? 17. What is the best way you promote the hotel/casino? Or do have to promote as much because it is the Las Vegas Strip? 18. Are their amenities you incorporate into the hotel rooms to make the guests feel like home? 19. How do you keep customers happy and wanting to stay at your properties? 20. How would you rate the safety for guest at your hotel/casino? 21. What types of problems do you run into with customers of the hotel/casino. 22. As Director of Hotel Operations for Paris and Planet Hollywood, what are the changes (good or bad) that you have personally witnessed throughout the years? 23. What improvements would like to see for the hotel/casino industry? 24. How important is gaming, and entertainment to a hotel/casino?

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