Contact www.dolphinhub.com for best and lowest cost solution or email dolphinhub @gmail.com Organisational Behavior V3 Assignment A 1 .

Answer any five of the questions below. OB is the study of individuals and group in organization. Discuss. Explain the levels of human behavior. 2 . Explain which type of personality you have according to MBTI model. 3 . How McClelland s need theory is helpful in understanding an employees work mot ivation. Give examples to support your answer. 4 . Learning is modification of behavior through practice, training, or exp erience. Explain with the help of social learning theory and with your own exper ience. 5 . Write short note on any three of the following. a) Any two perceptual errors with examples b) c) d) Three ego states in Transactional Analysis ERG theory of motivation Work related attitudes Factors affecting human behavior

6 . Communication is considered to be the most important and most effective ingredie nt of management process . Give ways by which it can be made more effective. 7 . Do a comparative analysis of leadership traits and styles of a corporate leader and a political leader. 8 . A group can contribute to the effectiveness of an organization and if a group has problems, it can deteriorate the performance. Explain with the help of examples.

Case Study The Industrial Engineering Change

An industrial engineer, Jayesh was assigned to an electronic assembly department to devise methods of improvement. In one assembly operation he soon recognized that a new fixture might reduce labor cost by about 40%. He discussed the situat ion with the group leader Rakesh, and then with supervisor, Mukesh. Rakesh was i ndifferent, but Mukesh was interested in the offer and added certain suggestions

to Jayesh s idea. Feeling that he had Mukesh s approval, Jayesh had the fixture made. With the permi ssion of Mukesh, he assigned an assembler (Radha) to try the fixture. She was co operative and enthusiastic and on very first day exceeded the expected improveme nt of 40%. When Rakesh was shown the results at the end of the day, he claimed t hat this was one of the fastest workers in the department and that results could not be generalized for the whole department. The next day, Jayesh asked Mukesh for another operator to help prove the fixture . At this point, Mukesh noted that the fixture did not include his idea fully. J ayesh explained that he had misunderstood but that he would include his suggesti ons fully in the next fixture built. Mukesh however continued to be negative abo ut the fixture. When Jayesh attempted to instruct the other assembler the way he had instructed Radha, her reaction was negative. In fact, when he stopped instructing her, it s eemed that she deliberately decreased her speed of work as she used the fixture. She also made some negative comments about the fixture and asked Jayesh if he f elt he deserved his pay check for this kind of effort. At the end of the day her productivity was 10% below normal production by the old method

Q 1 Do the SWOT analysis of the group in details

Q 2 Review the activities of management for supporting the change. What suggesti on you would give to Jayesh to implement this change effort in organization. Q 3 Why do think Rakesh is indifferent towards Jayesh s suggestion? Do differing a ttitudes play a role in it?

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