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It shows the correlation with the original questions contained in the first ARM survey questionnaire. Changes to previous questions are marked in red for new text, and crossed out for items removed. Deleted questions are retained, but the entire line is shown in grey. The questionnaire is presented as a single table, in five sections, marked A to E. Each of these main areas corresponds to the five areas of PAS 55 as follows:
Q Ref.
PAS 55 Area
PAS Ref.
Revised Question
ARM 1 Ref.
Area of Consideration
Comment
A
4.2 4.2 Asset Management Policy and Strategy Asset Management Policy and Strategy Asset Management Policy and Strategy
A1
4.2
4.2.1 How are network performance, condition and other asset related requirements expressed in the corporate plan and then used to drive the Asset Management arrangements?
A1a)
Focus in this question is at the controlling mind level not the detail.
performance targets set at corporate level and the objectives and deliverables within the Asset Management System itself Management strategy, objectives and targets are to be produced policy by top management requirements to all levels of the organisation
Q Ref. A2
PAS 55 Area
PAS Ref.
Revised Question
Area of Consideration
Comment
4.2.1 How does the highest level of the Asset Management system (the policy level) address the alignment of asset management arrangements with other corporate drivers?
How are variances between progress and targets have been set targets addressed at this level, and conflicts with relieved other business drivers addressed? identified and addressed drivers New areas of consideration: areas are aligned such as
Original question mixes alignment of department systems with the measurement of performance. New arrangements split this up.
Management of potentially conflicting drivers and how these are resolved A3 4.2 Asset Management Policy and Strategy 4.2.1 Security of Supply is a key element of good asset management. How does the company ensure that Security of Supply is addressed both in corporate objectives and the asset management system at policy level? 4.2.1 How has the scale and nature of the organisations asset base and network been taken into account in defining the overall Asset Management arrangements? 4.2.2 Asset Management Strategy BQ5 Security of Supply is a key element of good Asset Management. How does the company take account of Security of Supply in an Asset Management policy? Previously none was a narrative question at high Reworded to ensure connection between level corporate goal and AM arrangements is New areas of consideration: detected. embodied in highest asset management system levels to other drivers
A4
4.2
New
None
Previously none. New areas of consideration: achievement of the corporate business objectives and customer service network/assets (i.e. is it consistent).
A5
4.2
Q Ref. A6
PAS 55 Area
PAS Ref.
Revised Question
Previous Question (if appropriate) List the key elements contained within the companys Asset Risk Management strategy with brief bulleted descriptions of their interaction with other policies and strategies.
Area of Consideration
Comment
4.2.2 How is the Asset Management strategy for the organisation defined and what are the key components?
New areas of consideration: and Asset Management policy asset types or asset systems
4.2
4.2.2 DELETED
AQ2
A7
4.2
4.2.2 What is the approach to review and amendment of the Asset Management strategy?
B6b)
Describe the key strategic elements that are critical to setting your overall Asset Risk Management strategy, and how these have been identified. How does the company carry out an impact of new legislation, regulations and other external analysis to assess how standards the changes will impact on current Asset future Asset Management strategy Management strategy? and the route to modification of Asset Management plans New areas of consideration: other external standards and the route to modification of the Asset Management strategy
Rephrased.
Q Ref.
PAS 55 Area
PAS Ref.
Revised Question
ARM 1 Ref.
Area of Consideration
Comment
B2
4.3
4.3.1 How does the organisation ensure appropriate Asset Management information is available and used in the development and subsequent implementation of Asset Management policy and strategy?
A5a)
What are the key information processes that support AM policy development? How are they implemented?
understand the link(s) between the condition and performance for all assets. performance Asset Management decision process the asset New areas of consideration: performance and delivery of strategic objectives and service to customers (i.e. service delivery dependency on asset systems) actively managed and accessible to those that require it decision making processes at strategic level against loss attack.
Question reworded to focus on the understanding the organisation has rather than how they achieved it. Areas of concern strengthened.
4.3
4.3.1 DELETED
BQ3
How does the company ensure that the relevant asset information is recorded and available to feed corporate decisions/policies?
Q Ref. B3
PAS 55 Area
PAS Ref.
Revised Question
Previous Question (if appropriate) Is there a register on which assets are recorded? What attributes are recorded and why?
Area of Consideration
Comment
4.3.1 How are the specific assets and asset systems recorded? What attributes are recorded and why?
needed for effective asset risk management serviceability development of the system and network itself documented
multiple interfaces/registers. B4 4.3 Asset Management Information, Risk Assessment and Planning 4.3.1 How does the organisation ensure that the asset management information system fully supports the implementation of robust Asset Management practices? B3b) Has the company identified and needed for effective asset risk management documented the content and user requirements of serviceability its asset register to ensure effective Asset development of the system and network itself Risk Management? documented User interface single interface/register, or multiple interfaces/registers. New areas of consideration: requirements needed for effective Asset Management at all stages of the asset lifecycle (this needs to be linked with Risk Management activity) changes to the asset information system itself and the evolution of the asset base documented Question reworded (open style) and areas of consideration reworked and strengthened.
Q Ref. B5
PAS 55 Area
PAS Ref.
Revised Question
Area of Consideration
Comment
How is asset information None previously recorded and updated? New areas of consideration:
organisation that demonstrates an understanding and appreciation of the benefits of AMIS ensuring consistent capture of quality data
4.3
B6
4.3
B7
4.3
Asset Management Information, Risk Assessment and Planning Asset Management Information, Risk Assessment and Planning Asset Management Information, Risk Assessment and Planning
A2b)
No change
4.3.2 What are the key factors in defining which assets/asset systems conditions are critical to short/medium/long term performance of the network?
A5b)
What are the key factors has undertaken a study to in defining which asset understands the link(s) between the condition and conditions are critical to performance for all assets. medium/long term performance of the performance network? asset/asset system performance and availability Asset Management decision process operational procedures and human factors in risk assessment the asset
Q Ref.
PAS 55 Area
PAS Ref.
Revised Question
Area of Consideration
Comment
4.3.2 DELETED
What other interactions on the asset life, understand the link(s) between the condition and condition or performance performance for all assets. are assessed in determining the policies? performance Asset Management decision process the asset
Covered in A7
B8
4.3
4.3.2 How is risk management incorporated into the process for making Asset Management decisions?
AQ6
What is the process for New areas of consideration making Asset Risk Management decisions? systems, Asset Management arrangements, resources of all types)
Refocused to address risk issues more overtly in the decision making process.
control and those to eliminate for example) policy and strategy definitions
4.3
4.3.2 DELETED
A6a)
Does the company use risk assessment in its analysis studies decision making process, i.e. risk analysis studies of the decisions made? resources, logistics
Covered in B8
B9
4.3
4.3.2 What specific functional policies and operational procedures has the company formulated to manage the risks identified?
A6b)
What specific policies has the company formulated to manage the risks identified?
identified as unacceptably high throughout the asset lifecycle (design to disposal). they remain so. defining mitigation and controls. and control processes.
Minor rewording to focus on functional rather than high level policy. Also introduced more investigation of risk controls.
Q Ref. B10
PAS 55 Area
Revised Question
Area of Consideration
Comment
Has What has been done to provide an overall Risk Analysis been carried out for the performance of the network?
Has an overall Risk Analysis been carried out Analysis study for the performance of the network? reliability, availability, quality)
considered. B11 4.3 Asset Management Information, Risk Assessment and Planning 4.3.2 What is the approach used B5a) to identify risks to security of supply? What is the approach used to identify risks to security of supply? Left largely unchanged focuses on specific concern of application of the risk management arrangements on the potential loss of service and disruption to customers.
and assumptions associated with supply security, both within and beyond established security standards
from events
4.3
4.3.2 DELETED
B5b)
On what frequency does the company review the and assumptions associated with supply security, risks to security of both within and beyond established security supply? standards
Covered in B11
from events
or groups of customers security of supply events B12 4.3 Asset Management Information, Risk Assessment and Planning 4.3.2 How does the organisation ensure that the risk management arrangements remain suitable and sufficient for the business and the customers it serves? N/A None New areas for consideration system usage, with system changes. operation and mitigation actions New question.
Q Ref. B13
PAS 55 Area
Revised Question
Area of Consideration
Comment
How does the organisation consider the risks associated with change?
New question.
4.3
B14
4.3
Asset Management Information, Risk Assessment and Planning Asset Management Information, Risk Assessment and Planning
4.3.3
4.3.3
How does the company ensure that compliance with legislation, regulations and standards is achieved maintained and how is it integrated with the asset risk management decision processes?
BQ6
How does the company ensure that compliance with legislation, regulations and standards is achieved and how is it integrated with the asset risk management decision processes?
Minor changes. of new legislation, regulations, statutory instruments and other external requirements standards future Asset Management strategy etc regimes to those that need to know. and the route to modification of Asset Management plans Compliance and how compliance is assessed
4.3
4.3.3
DELETED
B6a)
How does the company ensure that it keeps standards and other requirements under review for changes outside the company?
Redundant due to revised questions of new legislation, regulations and other external standards future Asset Management strategy and the route to modification of Asset Management plans
4.3
4.3.4
Q Ref. B15
PAS 55 Area
Revised Question
ARM 1 Ref.
Area of Consideration
Comment
How are objectives set, communicated and reviewed for assets/asset systems and the Asset Management system?
New areas for consideration direction set for asset management objectives regulatory and stakeholder requirements those of other areas including finance, customer service and human resources
4.3
B16
4.3
Asset Management Information, Risk Assessment and Planning Asset Management Information, Risk Assessment and Planning
4.3.5
4.3.5
How are performance and condition targets set for assets, asset types or asset systems?
BQ2
How is asset life and New areas for consideration serviceability defined and how is it reviewed? objectives (i.e. : do the targets align with the overall requirements set for the AM system) the organisation (i.e. trade off with other requirements
4.3
4.3.6
Q Ref. B17
PAS 55 Area
Revised Question
ARM 1 Ref.
Area of Consideration
Comment
How does the organisation ensure that the requirements defined for the assets, their creation, through life operation and ultimate removal are properly planned and documented?
New question.
B18
4.3
4.3.6 What formalised methodologies, if any, are used for decision support in formulating Asset Management plans and actions?
A6d)
B19
4.3
4.3.6
How is knowledge of asset condition and variances to planned condition incorporated into the definition of Asset Management plans?
B2c)
How is this comparison used in further asset planning? [actual with expected condition]
and cables) work i.e. other than inspections take place condition and serviceability are linked to asset performance objectives requirements New areas for consideration risks optimisation projects
Q Ref.
PAS 55 Area
Revised Question
Previous Question (if appropriate) How are changes in legislation, regulations and standards applied throughout the company?
Area of Consideration
Comment
DELETED
of new legislation, regulations and other external standards future asset management strategy and the route to modification of Asset Management plans
Q Ref.
PAS 55 Area
PAS Ref.
Revised Question
ARM 1 Ref.
Area of Consideration
Comment
C
4.4 Implementation and Operation Implementation and Operation C1 4.4 4.4.1
C2
4.4
4.4.1
When considering corporate strategy for overall staff levels how is this reconciled with the requirements of asset risk management and other network activities (e.g. new connections)? What is done to ensure that adequate resource s the identified network equipment resource will be available when required? DELETED
A2c)
When considering (skills, competence, quantity) corporate strategy for overall staff levels how is this reconciled with the requirements of asset risk management and other network activities achievement of OSP. (e.g. new connections)? What is done to ensure that the identified network equipment resource will be available when required? Explain how the company assigns corporate and individual accountabilities for the medium/long term performance of the network and its assets.
Minor amendments.
C3
4.4
4.4.1
A2d)
Minor reword
4.4
4.4.1
AQ3
Q Ref. C4
PAS 55 Area
Revised Question
Area of Consideration
Comment
How are accountabilities / responsibilities identified and formally agreed with individuals?
How are accountabilities No change (other than typo correction) / responsibilities issues is integrated within the wider management identified and formally performance system at all levels agreed with individuals? performance objectives level of management. performance objectives problems with progress
C5
4.4
4.4.1
How has the company identified that its current organisational structure is the correct one, in terms of good Asset Risk Management planning and risk mitigation, throughout the company? What do you regard as the key factors of the organisational structure for delivering medium/long term asset performance objectives?
AQ4
How has the company New areas of Consideration identified that its current organisational structure is the correct one, in management of them terms of good Asset Risk Management planning and risk mitigation, throughout the company? What do you regard as the key factors of the organisational structure for delivering medium/long term asset performance objectives?
C6
4.4
4.4.1
A4a)
If the management of the network is contracted to Refocused to be more general than purely a separate external or internal service provider relating to contractors. then: what is the rationale? - Asset Ownership - Business strategy & direction - Asset & network strategy - Asset lifecycle management - Asset lifecycle work delivery New areas of consideration
C7
4.4
4.4.1
How are contractors incorporated into the overall Asset Management organisation?
A4b)
What arrangements are in place for the ownership and management of the black holes, no duplication) assets? Is it all in-house or are some aspects out- client/supplier, total outsource) sourced? management and exchange
4.4
4.4.2
Q Ref. C8
PAS 55 Area
Revised Question
ARM 1 Ref.
Area of Consideration
Comment
How does the organisation ensure that all personnel (employees or contractors) who are involved in asset management are competent for the duties they perform?
Brings in Board level competence previously removed from questions relating to structure.
strategy for the organisation the responsible line manager) C9 4.4 Implementation and Operation 4.4.2 What arrangements are in place to ensure the continued availability of competent resources? Consultation and Communication How does the organisation communicate information regarding its Asset Management arrangements to and from employees and relevant stakeholders? Documentation How are the Asset BQ1 How are asset Management system management policies arrangements translated into working documented? procedures? Document, Data and Information Control How does the company ensure that relevant current Asset Management information is available to those that need it? B1a) New areas of consideration Reworded and areas of consideration added. NONE New areas of consideration New question. NONE New areas of consideration New question.
gaps
4.4.3 4.4.3
4.4.4 4.4.4
4.4.5 4.4.5
How does the company document asset going accessibility by staff. management procedures and how do these get communicated to the correct staff? How under the new procedure. frequently are the procedures reviewed? version is available)
Q Ref.
PAS 55 Area
Revised Question
Previous Question (if appropriate) How does the company ensure effective implementation of a policy change within the procedures?
Area of Consideration
Comment
DELETED
levels
C13
4.4
4.4.5
CQ2
caused)
4.4
4.4.6
Operational Control
C14
4.4
4.4.6
How does the company derive its functional Asset Management policies (such as those for inspection & maintenance and for asset replacement)? What risk assessment was carried out when formulating the policies?
A6c)
How does the company derive Asset Management policies? with other functional policies What risk assessment was carried out when formulating the policies?
C15
4.4
4.4.6
What procedure is used by the company to forecast the capacity requirements for the network for the medium/long term?
B5c)
What procedure is used by the company to forecast the capacity requirements for the network for the medium/long term?
Question unchanged requirements future capacity requirements of the network regular basis nominal capacity
Q Ref. C16
PAS 55 Area
Revised Question
Previous Question (if appropriate) How does the company ensure that changes in asset populations are recorded on the asset register e.g. from commissioned and decommissioned items, and over what timescales? How are errors in the register identified and addressed?
Area of Consideration
Comment
How does the company ensure that changes in asset populations are recorded on the asset register e.g. from commissioned and decommissioned items, and over what time-scales? How are errors in the register identified and addressed?
performance
geographical information systems (e.g. mapping for locations/fault monitoring from customer calls)
the information captured? C17 4.4 Implementation and Operation 4.4.6 How does the company ensure that locally or remotely captured asset condition information is accurately recorded onto the asset register? C2b) How does the company ensure that locally or remotely captured asset condition information is accurately recorded onto the asset register? information system process/procedure Question unchanged Areas refocused to those specific to operational control
C18
4.4
4.4.6
How does the company ensure that details of work carried out and asset conditions are captured, properly recorded and effectively communicated to the asset register?
C5c)
How does the company ensure that details of work carried out and conditions recorded are properly recorded and effectively communicated to the asset register?
the delivery of the inspection and Question modified. maintenance policy Areas adjusted or condition) are kept of work carried out on routine inspection and maintenance includes details of condition found on a hand-held computer so that it can be uploaded directly into the companys database )
information recorded.
Q Ref. C19
PAS 55 Area
Revised Question
Previous Question (if appropriate) How are internal and external contractual arrangements, or interdepartmental relationships managed and reviewed to ensure medium term network performance objectives are met?
Area of Consideration
Comment
How are internal and external contractual arrangements, or interdepartmental relationships managed and reviewed to ensure short, medium and long-term network performance objectives are met? Referring both to contractors and suppliers that are not part of the licensed business. (i.e. to provision both of services and of equipment)) - How do you manage the use of contractors/suppliers in relation to asset management?
Short/Medium/long term objectives expressed in Scope widened to short and long-term contractual requirements, or other service level objectives not clear why original agreements or performance measures question had the specific focus of the medium term. terminable contract
C20
4.4
4.4.6
CQ4
Use of Contractors / Suppliers (This refers to the use of contractors or suppliers, i.e. of both management services and equipment, that are not part of the licensed business.) How do you manage the use of contractors/suppliers and their effectiveness on Asset Risk Management? Have there been formal joint reviews of Management included in the review (alignment contractor performance? with corporate objectives , AM Policy and Strategy). Management
C21
4.4
4.4.6
Do you hold joint How are formal joint reviews of contractors and suppliers performance carried out?
C4b)
Question brought into present tense and made open. Areas adjusted.
review (360 degree?) C22 4.4 Implementation and Operation 4.4.6 How does the company assess the quality of contractors work and that of suppliers? Are quality levels quantified and recorded if so what are the current levels? C4d) How does the company continually assess the quality of contractors work? Are quality levels quantified and recorded if so what are the current levels? Continually deleted, as it appears to prejudge the response. Management Addressing shortfalls in performance Areas adjusted.
Q Ref. C23
PAS 55 Area
Revised Question
Area of Consideration
Comment
What is the process for approving the use of new technology or innovation in assets or Asset Management techniques?
What is the process for Not changed. approving the use of new technology or innovation asset/network decision-makers. in assets or Asset Management practices and experiences and network techniques? performance requirements are communicated with other parts of the industry, manufacturers and R&D providers How does the company manage innovation and introduction of new technology that could impact on long-term network performance? Deleted as indistinguishable from C23
4.4
4.4.6
DELETED
BQ4
C24
4.4
4.4.6
Does the company have a procedure to address the procurement and introduction of new assets / technology ?
B4a)
Does the company have Strategy and procedure for the introduction of and introduction added. a procedure to address new assets/technology the procurement of new Assessment of Linked to the expected benefits. Areas adjusted assets/technology and if quantification assessment of so, what risk analysis is risks arising from the introduction of new done prior to the technology adoption of new technology? Are control measures put Review the Effectiveness of control measures in place to manage the identified risks and is the Procedures for Installation, operation, procedure for this maintenance and de-commissioning of new documented? assets. Minor changes.
C25
4.4
4.4.6
Are control measures put in place to manage the identified risks and is the procedure for this documented?
B4b)
4.4.7 4.4.7
Emergency Preparedness and Response How has the company identified the emergency plans and procedures needed? What is the range of scenarios addressed? How are the various plans tested, and at what frequency? NONE representative participation (including external resources, contractors, emergency services etc) New question
Q Ref. C27
PAS 55 Area
Revised Question
ARM 1 Ref.
Area of Consideration
Comment
C28
4.4
4.4.7
How is performance evaluated and what is the current level of performance? Describe any areas which are currently targeted for improvement. Describe the level of performance achieved in, and any lessons learnt from, any actual emergencies within the last 18 months.
New question.
improvement
NONE improvement
New question
performance
Q Ref.
PAS 55 Area
PAS Ref.
Revised Question
ARM 1 Ref.
Area of Consideration
Comment
D
4.5 Checking and Corrective Action Checking and Corrective Action Checking and Corrective Action 4.5.1 D1 4.5 4.5.1
D2
4.5
4.5.1
D3
4.5
4.5.1
When changes are made to AM Policy and/or Strategy, how does the company verify the level of performance achieved by changes against expectation? Generally, how is the effectiveness of AM procedures and practices measured, and over what time-scales? What measured outputs are recorded and how are these used to compare with, review and adjust procedures and practices?
B1c)
How does the company verify the level of levels performance achieved by the change against expectation? regular basis How is the effectiveness of these procedures and practices measured, and over what time-scales? What measured outputs are recorded and how are these used to compare with, review and adjust procedures and practices?
Vs policy/strategy on a
D4
4.5
4.5.1
C1b)
D5
4.5
4.5.1
Q Ref. D6
PAS 55 Area
Revised Question
Previous Question (if appropriate) How is performance measured, in respect to the accuracy and timeliness of updating asset information onto the register? What is the current level of information compliance, in quantified terms? How does the company monitor whether condition information recorded on the asset register actually initiated the appropriate actions e.g. repair/maintenance/capit al investment? What is information the current percentage of situations where this has occurred? How is the effectiveness of this measured? Can you provide numerical analysis? How does the company assess that compliance has been achieved?
Area of Consideration
Comment
How is performance measured, in respect to the accuracy and timeliness of updating asset information onto the register? What is the current level of compliance, in quantified terms? How does the company monitor whether condition information recorded on the asset register actually initiated the appropriate actions e.g. repair/maintenance/capital investment? What is the current percentage of situations where this has occurred? How is the effectiveness of this measured? Can you provide numerical analysis? How does the company monitor its compliance with legislation?
D7
4.5
4.5.1
C2d)
D8
4.5
4.5.1
B6d)
the compliance with requirements of new legislation, regulations and other external standards future Asset Management strategy assessment and the route to modification of Asset Management plans
Q Ref. D9
PAS 55 Area
Revised Question
Area of Consideration
Comment
What procedures does the company have to monitor and record the condition of an asset and link this to its performance?
What procedures does the company have to monitor and record the condition of an asset and link this to its serviceability performance? on asset life and serviceability of actual recorded information to assist asset life and serviceability studies
Question unchanged
D10
4.5
4.5.1
What process is in place to compare and review actual asset condition with the expected condition?
B2b)
What process is in place to compare and review and cables) actual asset condition with the expected work i.e. other than inspections take place condition? condition and serviceability are linked to asset performance objectives requirements
D11
4.5
4.5.1
How does the company monitor actual demand on the assets/network, at which parts of the network and how frequently? How is actual demand compared to asset/network capacity and how are anticipated shortfalls against nominal capacity addressed? Over the next business plan period, how many identified shortfalls are there for which there are no approved solutions?
C3a)
How does the company Capacity Demand monitoring appropriate monitor actual demand performance indicators, locations, frequency on the assets/network, at which parts of the network and how levels of demand and capacity are used to refrequently? design the network How is actual demand compared to indicators asset/network capacity and how are anticipated shortfalls against levels of demand and capacity are used to renominal capacity design the network addressed? Over the next business plan period, how many identified shortfalls are there for which there are no approved solutions?
D12
4.5
4.5.1
C3b)
Question unchanged
Q Ref. D13
PAS 55 Area
Revised Question
Previous Question (if appropriate) How are actually recorded demands compared with previous assumptions and models? What current levels of accuracy has modelling achieved? How does the company measure compliance against its policy for Inspection and Maintenance intervals (either time or condition based)? What is the current, quantified level of compliance?
Area of Consideration
Comment
How are actually recorded demands compared with previous assumptions and models? What current levels of accuracy has modelling achieved? How does the company measure compliance against its policy for Inspection and Maintenance intervals (either time or condition based)? What is the current, quantified level of compliance?
Question unchanged indicators Areas adjusted predicted levels of demand and capacity are used to redesign the network adjust the models the delivery of the inspection and Question unchanged maintenance policy Areas adjusted or condition) are kept of work carried out on routine inspection and maintenance includes details of condition found on a hand-held computer so that it can be uploaded directly into the companys database )
D14
4.5
4.5.1
C5a)
D15
4.5
4.5.1
What is the current level of historic backlogs, and how are these being addressed?
C5b)
What is the current level of historic backlogs, and maintenance policy how are these being addressed? or condition) inspection and maintenance
on a hand-held computer so that it can be uploaded directly into the companys database)
Q Ref. D16
PAS 55 Area
Revised Question
Area of Consideration
Comment
How is the quality of Inspection and Maintenance work assessed? Is there a schedule of quality checks in place? What is the level of achievement against quality check schedules?
How is the quality of Inspection and Assurance of this. Maintenance work assessed? Is there a maintenance skills schedule of quality checks in place? What is the level of achievement against quality check schedules?
D17
4.5
4.5.1
What indicators are used to monitor the overall performance of contractors/suppliers? How are the performance indicators measured? What is the current quantified level of performance? How have any performance shortfalls of contractors been addressed by the company? What actions have been agreed or taken to address these? What levels of performance improvement have been achieved from these?
C4a)
What indicators are used to monitor the overall performance of Management contractors / suppliers? How are the performance indicators measured? What is the current quantified level of performance? How has the performance shortfalls of identified? contractors been addressed by the company? What actions Management been agreed or taken to address these? What levels of performance improvement have been achieved from these? How does the company track the performance of in asset specifications new technology or practices against suppliers expectation? performance
Question unchanged
D18
4.5
4.5.1
C4c)
D19
4.5
4.5.1
How does the company track the performance of new technology or practices against expectation?
B4f)
Question unchanged
Q Ref.
PAS 55 Area
Revised Question
Previous Question (if appropriate) How does the company ensure that agreed asset management procedures and practices are actually implemented, day to day? How are the asset management procedures delivered? How are the elements of Asset Life Cycle managed? How is the utilisation of assets assessed?
Area of Consideration
Comment
DELETED
4.5
4.5.1
CQ1
4.5
4.5.1
CQ3
Deleted issue covered in other questions. Deleted issue covered in other questions.
4.5
4.5.1
4.5
4.5.2
How is the effectiveness of the inspection and maintenance regime delivered and monitored? Asset-related Failures, Incidents, Non-conformances and Corrective and Preventive Action
CQ5
D20
4.5
4.5.2
How does the company investigate and learn from asset-related failures, incidents (including near misses) and failures of asset or asset groups to achieve required performance/condition?
C1d)
How does the company learn from incidents and near misses?
Essentially same question but language aligned with PAS Areas adjusted C5 e) deleted as adequately covered in this question
D21
4.5
4.5.2
Describe how corrective and preventive actions identified across the AM system are agreed/approved, tracked to completion, and confirmed as effective
New question.
Q Ref.
PAS 55 Area
Revised Question
Area of Consideration
Comment
Do you review and modify inspection and maintenance staff remain trained and competent maintenance regimes in to carry out the work the light of operational, safety and environmental Assurance of this. incidents? maintenance skills
See C20
4.5
4.5.3
D22
4.5
4.5.3
Describe the arrangement for maintenance and secure storage of Asset Management records, and illustrate by example the range of retention times specified for AM records. Audit
Single general question deemed sufficient for this relatively minor aspect of PAS, usually adequately covered by the companies QMS standards
4.5
4.5.4
D23
4.5
4.5.4
How is the asset management process audited? What is the rationale behind the coverage and frequency of audits. Which personnel are involved in auditing the system, and what form of training/competency is required?
A7a)
Question expanded to get more detail on when? and who? Areas adjusted
Q Ref. D24
PAS 55 Area
Revised Question
ARM 1 Ref.
Area of Consideration
Comment
Is the audit scope compliant with procedures, and/or confirmation that the system is effective in meeting the companys AM policy, strategy and objectives? Are any parts of the system certified to national or international standards or specifications? If so please specify the scope and the reference standard in each case. NB:Relevant reference standards include ISO 9000, ISO 14001, OHSAS 18001, PAS 55 A7b) To what extent has accreditation to national/international management standards been achieved across key processes? (geographical, departmental, single/multiple systems etc)
Direct reflection of PAS focussing on important distinction between compliance auditing and system assessment.
D25
4.5
4.5.4
Terminology corrected (certified not accredited), and examples provided. Areas adjusted
Q Ref.
PAS 55 Area
PAS Ref.
Revised Question
ARM 1 Ref.
Area of Consideration
Comment
E
4.6 E1 4.6
E2
4.6
4.6
How does the company keep abreast of and drive development of new technology or innovation in assets and asset management techniques? How does the company communicate its future needs to manufacturers to drive the timely development of new technology? In terms of medium/long term network performance, does the company learn from industry best practice from other relevant organisations?
B4d)
E3
4.6
4.6
A7c)
4.6
4.6
B4c)
How does the company keep abreast of and drive development of new technology or innovation in assets and asset management techniques? How does the company communicate its future needs to manufacturers to drive the timely development of new technology? In terms of medium/long term network performance, does the company learn from industry best practice from other relevant organisations? How are medium term network performance objectives used to drive the search for new assets/technology?
Question unchanged asset/network decision-makers. practices and experiences and network performance requirements.
Deleted asset/network decision-makers. practices and experiences and network performance requirements.
Q Ref.
PAS 55 Area
Revised Question
Previous Question (if appropriate) How is information used to provide assurance of medium /long term network performance?
Area of Consideration
Comment