Critical Thinking in Decision-Making

Why You Should

As knowledge workers we make decisions and solve problems everyday. The success of both our personal and professional lives depends on the quality of these decisions and our problem-solving ability. Similarly, organisational success relies on the cumulative decisions of employees. The last financial crisis highlighted a plethora of bad decisions made by well-educated people that led to catastrophic outcomes. In its aftermath decision-makers are turning to both technical and cognitive tools to guard against poor decisionmaking. One such tool is critical thinking which is emerging as an indispensable management aid right up there with emotional intelligence. Critical thinking is neither creative thinking nor thinking out of the box, instead it is a way of striving for the highest level of reasoning and judgement that result in sound decisions every time. In this 2-day course, participants will explore behavioural economics, cognitive psychology and critical thinking. You will leave with practical problem-solving and decision-making tools to boost your ability to analyse information, make sound judgements and solve problems effectively.

Attend This Course:

Learning

Outcome:

Know exactly what critical thinking is and how top strategists, business gurus and investors use it Understand how our brains process information and the natural mental mistakes that we all make when we do Know and be able to apply the 5 steps of thinking critically Understand the role of emotions in decision-making and how to harness them effectively Use the power of reflective thinking to learn from your mistakes and successes Look at a decision from all SIX points of view. Develop a range of problem-solving skills by using practical tools Increase your confidence in your decision-making ability with a critical thinking cheat sheet

Course

Outline:

Higher order thinking skills (HOTS) What are HOTS and how do you use yours? Understand the crucial role they play in personal and professional success. Your personal thinking power tools Learn how we receive and process information and where this process can lead to suboptimal outcomes. Spotting mental blind spots Understand what mental shortcuts and patterns are, how they are created and why they can derail our decision-making. Explore strategies for avoiding the pitfalls of mental shortcuts. Identify what we should and shouldnt be learning from our mistakes. The role of emotions in making good decisions Learn strategies for avoiding emotion-based decision-making. Get tips, tactics and practice in creating an optimal decision-making environment and frame of mind. Problem-solving tools and skills Investigate traditional, linear problem-solving and why it doesnt shape up anymore. Use systems thinking as a powerful problem-solving and mapping tool. Review 6 Thinking Hats, force field analysis and other tools to develop your problem-solving abilities. Play with the Disney Decision Strategy for thinking critically AND creatively.

Who Can
Benefit?

Everybody who has and will need to make important decisions professionally or personally. Managers and leaders who want to improve their ability to think soundly and avoid decision-making pitfalls. Key decision-makers whose ideas impact the organisation financially and the wellbeing of other employees. Senior managers who are looking to take their leadership skills to the next level and raise their profile and value to their organisation. HR practitioners looking to enhance their skills and stay abreast of leadership techniques.

Trainers

Profile:

Tremaine du Preez is a certified leadership coach, consultant and sought-after trainer. She spent 10 years working and training in large, multinational, financial services firms before embarking on a journey to understand the tao of transformational management. Now she works throughout the region helping senior executives, government officials and other leaders develop their leadership, problem-solving and decision-making skills. Tremaine has an MSc in Financial Economics from the University of London and a BCom in Information Systems (IT) with distinction. She also holds the International Capital Markets Qualification from the Securities Institute of London and is certified in Neuro Semantics by the International Society of Neuro Semantics. Her approach to both training and coaching is experiential and challenging. She is skilled at breathing life into management topics, making them enjoyable and accessible and ensuring that every participant leaves with new, actionable skills.

22 & 23 Feb 2010 12 & 13 May 2010 S$880.00

REGISTRATION FORM
EXECUTIVE DEVELOPMENT PROGRAMMES
Training Centre

Register online at www.mis.org.sg/seminars or fax form to 6327 9741

Register for 3 or more participants and enjoy 5% discount!

Critical Thinking in Decision-Making

22 & 23 Feb 2010 12 & 13 May 2010 (9.00am to 5.00pm) S$880 (subject to 7% GST) Includes lunch & refreshments

*Approved for SDF funding (for SMEs only) Please indicate if you wish to apply Yes No

Participant(s) Name
1) 2) 3) 4) Company:

Designation

E-mail

Contact No.

Member (MIS Membership No):

Non-Member

Billing Address:

Contact Person: Tel: How did you know about this course? (You may tick more than one) Brochure Search Engines

Designation: E-mail: MIS Website/i-marketer Portal Events/Activities Others (pls specify): ______________

Print Ads (pls specify publication): ______________

E-mail Flyer (pls specify sender): ______________

Word-of-Mouth/Recommendation (pls specify): ______________

Administrative Details
Registration & Payment A place will be reserved for you upon receipt of your registration. After which an email confirming your reservation will be sent 2 weeks before course commences. Please make your payment either by Cheque or Giro (within 60 days from course date) when you receive our invoice. All cheques should be crossed and made payable to Marketing Institute of Singapore Training Centre with the invoice no. indicated at the back of the cheque. GST is not applicable for registration from companies registered overseas. MIS Member Discount Corporate and Individual Members of MIS will be entitled to a 15% discount on all Executive Development Programmes. For membership enquiries, please email: membership@mis.org.sg. Group Discount A 5% discount for sending a group of 3 or more participants to the same course on the same date. Custom-Design Courses Courses can also be custom-designed to match your department or organisations specific learning requirements. Please contact us for further enquiries. Email: seminars@mis.org.sg or call 6327 7583/ 582/ 586. SDF Application SDF application must be sent in at least 2 DAYS BEFORE commencement of the course. To do so, companies have to register online with SDF at www.sdf.gov.sg before the start of the course. Please indicate on this registration form if you are going to apply for SDF so as to facilitate the administrative details for registration. In the event that application for SDF is not approved, the company will be liable to pay MISTC the balance amount of the course. Withdrawals There will be no cancellation fee if notice of withdrawal is given 14 days before commencement of course, after which a cancellation fee of 25% of the course fee will be levied. The full fee will be charged for withdrawal or no-show on the course commencement date. Replacements from the same company are allowed. Cancellation Marketing Institute of Singapore Training Centre reserves the right to change or cancel the training course due to unforeseen circumstances. Course Venue All courses will be held at MIS City Campus, Anson Centre, 51 Anson Road #03-53 Singapore 079904 unless otherwise stated.