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Introduction For purposes of everyone here, lets define what we know about the program first: Purpose of program Target Audience Outcomes desired Benefits to the individual Benefits to the association What is a Brand? A genuine brand is defined as: The internalized sum of all impressions received by customers and resulting in a distinctive position in their minds eye based on perceived emotional and functional benefits. Name and Symbols that identifies a singular concept one owns in the mind of the consumer The Source of a Promise to the consumer The Source of the Relationship with the Consumer The Unique Source of Products and Services A Brand is the Personification of a product, a service, or even an entire organization
Other Terms: Brand Awareness market reach Brand Equity the value of the brand based on consumer experience and associations with the product Brand Essence the Heart and Soul of a brand Brand Promise what distinguishes you from everyone else Brand Personality adjectives that describe the brand or the desired adjectives that describe the brand Brand Position where the brand is perceived in the consumers mind within a given competitive set how it compares to others in terms of quality, innovation, price, etc. Brand Identity the visual, auditory, and sensory components of the brand (logo, marks, type, color)
Brand Essence The Heart and Soul of who we are Adjective, Adjective, noun 1) 2) 3) 4) 5) Who not what Soul not a slogan Simple and Concise Aspirational attainable Timeless and Enduring constant
Nike Genuine, Athletic Performance Disney Fun, Family Entertainment Starbucks- Rewarding Everyday Moments Hallmark Caring Shared APWA Public Works Solutions Network Brand Promise What differentiates from all others? Only ELA delivers (unique promise) to (target audience) 1) What is extremely important to our members 2) That we are uniquely suited to delivering 3) And others are not currently addressing Examples: Only Volvo delivers assurance of the safest ride to parents who are concerned about their childrens well being Only Harley-Davidson delivers the fantasy of complete freedom on the road and the comradeship of kindred spirits to avid cyclists.
Brand Personality 1) The personality and value of the leaders 2) The personality and values of our most zealous members 3) Brand personality is the attributes we are and attributes we aspire to be
purity innocence cleanliness sense of space neutrality mourning (in some cultures/societies)
love romance gentle warmth comfort energy excitement intensity life blood
happy energetic excitement enthusiasm warmth wealth prosperity sophistication change stimulation
happiness laughter cheery warmth optimism hunger intensity frustration anger attention-getting
natural cool growth money health envy tranquility harmony calmness fertility
sadness warmth comfort security natural organic mourning (in some cultures/societies)
Brand Equity
1 0.9 0.8 0.7 0.6 0.5 0.4 0.3 0.2 0.1 0 Series 3 Series 2 Series 1